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=Additional Messages and Confirmation Messages for Bookings from Channels=
If you want to send confirmation messages or welcome messages to guests who did not book on your web site or send additional messages you can set up Auto Action Emails in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.
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'''Near Term Booking Confirmation Email Text''': This message will be included in the confirmation email sent to the guest with their booking details when they complete a near term booking. [[Template Variables]], which include information from the booking may be included. This text is optional, the essential booking details will be sent to the guest automatically. This message is a way to personalise the booking.
*EXCEPTIONAL PERIOD.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you do not want to send two confirmation messages set "Non Payment Booking Status" = Cancelled.
===Offline payment, Custom gateway or Credit card collection===
Select the appropriate language if you have activated multiple languages in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.
=Additional Messages and Confirmation Messages for Bookings from Channels, Confirmation Messages for manually entered bookings=
If you want to send confirmation messages or welcome messages to guests who did not book on your web site or send additional messages you can set up Auto Action Emails in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.
=Checking Guest Communication Messages=
If your auto action items include an 'Email' and other actions, then click on 'Send Now' or 'Redo' for the Email action, then in the popup window you will see the other items (tick box) that can/should trigger, you can select which actions can trigger with the Email, untick or leave all boxes to trigger all again.
=Troubleshooting=
