Beds24 Wiki - User contributions [en]

Template Variables

2014-01-15T18:46:14Z

Amberbb: /* Template Variables */

[[Category:Booking Page]]
[[Category:Guest_Management]]
Below is a List of '''''Template Variables'''''.

These variables (short codes) will be replaced by the relevant information from each booking. They can be used in every text settings that allows their use . Copy them exactly as shown, including the square brackets and upper case.

The date variables can have an optional offset value of a number of days added after a colon, for example '''[FIRSTNIGHT:-3 days]'''

==Template Variables==
'''[PROPERTYNAME]''' - property name

'''[ROOMNAME]''' - room name

'''[ROOMNAMES]''' - a comma separated list of all room types booked

'''[REFERENCENUMBER]''' - booking reference

'''[FIRSTNIGHT]''' - first night booked

'''[FIRSTNIGHT:+1day]''' - offset from first night

'''[LASTNIGHT]''' - last night booked

'''[LASTNIGHT:+1day]''' - offset from last night

'''[LEAVINGDAY]''' - check-out day

'''[LEAVINGDAY:+1day]''' - offset from check-out

'''[NUMROOM]''' - the quantity of rooms booked (first room type only)

'''[NUMROOMS]''' - the quantity of rooms booked (sum of all rooms and room types)

'''[NUMNIGHT]''' - number of nights

'''[NUMADULT]''' - number of adults

'''[NUMCHILD]''' - number of children

'''[NUMPEOPLE]''' - number of guests

'''[RATEDESC]''' - name of the rate

'''[PRICE]''' - Price

'''[AVPRICE]''' - Average Nightly Price

'''[GUESTNAME]''' - name of the guest

'''[GUESTFIRSTNAME]''' - firstname of the guest

'''[GUESTFULLNAME]''' - lastname of the guest

'''[GUESTEMAIL]''' - guest's Email address

'''[GUESTPHONE]''' - guests phone number

'''[GUESTADDRESS]''' - guests address

'''[GUESTPOSTCODE]''' - guests postcode

'''[GUESTCOUNTRY]''' - guests country

'''[GUESTMOBILE]''' - guests mobilenumber

'''[GUESTFAX]''' - guests faxnumber

'''[GUESTARRIVALTIME]''' - arrivaltime

'''[GUESTCOMMENTS]''' - comments in the booking

'''[GUESTCUSTOMQ1]''' - answer to custom question 1

'''[GUESTCUSTOMQ2]''' - answer to custom question 2

'''[GUESTCUSTOMQ3]''' - answer to custom question 3

'''[GUESTCUSTOMQ4]''' - answer to custom question 4

'''[REFERRER]''' - Referrer

'''[ORIGINALREFERRER]''' - Original referrer

'''[APIREF]''' - the booking number at the originating channel

'''[NOTES]''' - notes

'''[MESSAGE]''' - the content of the booking message field

'''[REFERENCE]''' - content of the booking reference field

'''[INVOICEBALANCE]''' - invoice balance

'''[INVOICETABLE]''' - invoice table

'''[INVOICETABLE2]''' - invoice table with status field

'''[STATUS]''' - status of booking

'''[FLAG]''' - Flag / Buchungshighlight

'''[CANCELURL]''' - URL to view and cancel bookings

'''[CURRENTDATE]''' - current date

'''[CURRENTDATE:+1day]''' - offset from current date

'''[CURRENTTIME]''' - current time

'''[BOOKINGDATE]''' - booking date

'''[BOOKINGDATE:+1day]''' - offset from booking date

Setting/ownerssendmailsource

2013-09-15T20:00:21Z

Amberbb: sp.

Choose whether to use our email server or your own email address to send email. If you choose your own email address the guest will receive an email confirmation from your email address.

Help:Contents

2013-03-12T18:42:15Z

Amberbb: correct spelling mistakes (sp.)

This Wiki is the Beds24 user manual. You will also find context sensitive help for each setting in the control panel. If you need assistance you can check the

[http://www.beds24.com/forum/index.php User Forum]

or contact us via SUPPORT in the top menu of the control panel.

Setting/ownerstimezone

2013-02-24T23:25:15Z

Amberbb:

Beds24 uses UTC (commonly known as Greenwich Mean Time or GMT) as its internal time zone.

Change this setting to specify the number of hours before or after GMT for your local time.

Functions involving time and days will be performed at your local time.

Setting/ownerstimezone

2013-02-24T22:21:24Z

Amberbb: clearer wording?

Beds24 uses UTC (commonly known as Greenwich Mean Time (GMT) as its internal time zone.

Change this setting to specify the number of hours before or after GMT for your local time.

Functions involving time and days will be performed at your local time.

Setting/ownersaccountlevel

2013-02-24T22:06:04Z

Amberbb: consistent naming and capitalisation

We have upgraded the control panel.

The old Original Control Panel will continue to function and you can change back to it with this setting if you prefer it.

Future development and new features will only be added to the New Control Panel.

Preferences

2013-02-24T22:02:04Z

Amberbb: better wording?

[[Category:Account]]

We have upgraded the control panel. Users are welcome to give it a try. You can go back to the old version any time by going to '''Settings''' > '''Account''' > '''Preferences''' and then choosing "Original Control Panel". For the change to be effective, you will need to log out and then log back in again. (When you are using the Original Control Panel you can activate the "New Control Panel" by going to '''Admin''' > '''Owner''' and then choosing "New Control Panel")

You can also customise how and what hover text is displayed in the '''Calendar''' view by going to '''Settings''' > '''Account''' > '''Preferences'''.

You can also customise the displayed colour of the different booking statuses there.

Setting/bookingsflagtext

2013-02-24T21:44:33Z

Amberbb: clearer phrasing

The Booking Flag can be used to flag bookings that require special attention.<br />
The flag text is displayed with the other booking fields within the control panel and the [FLAG] template variable can be used to display this text as "hover text" when the mouse cursor is positioned over the flagged booking in the Calendar view.<br />
The booking is displayed with the flag colour set only if the Flag text field actually contains text.<br />

Template:FramedBox

2013-02-20T20:46:01Z

Amberbb: Created page with "<includeonly>style="margin:1em 0; padding: 0.5em; border: 1px solid #9866FF; {{{1| }}}"</includeonly><noinclude> <div {{FramedBox}}> == en: == * '''Function:''' This template ..."

<includeonly>style="margin:1em 0; padding: 0.5em; border: 1px solid #9866FF; {{{1| }}}"</includeonly><noinclude>
<div {{FramedBox}}>
== en: ==
* '''Function:''' This template can be used to format a <nowiki><div></nowiki> box.
* '''Usage:''' <code><nowiki>{{FramedBox|CSS parameters}}</nowiki></code>
* '''Optional Parameters:'''
** Additional CSS parameters can be added as template parameter.
* '''Example:'''
** <code><nowiki><div {{FramedBox|width: 250px; font-size: 2em;}}>Much text</div></nowiki></code>
</div>
__NOTOC__ __NOEDITSECTION__</noinclude>

AirBnB.com

2013-02-20T20:44:00Z

Amberbb: try again

{{TOCright}}'''Synchronising Beds24.com with your Airbnb calendar'''<br />http://www.airbnb.com

==Capabilities==
*Beds24.com can export inventory.
*Beds24.com can import bookings.

==Limitations==
Prices cannot be exported and must be set in the airbnb system. The only amendments to bookings that are already imported are booking cancellation or changes to guest name and email. Bookings cannot be imported if you use the Facebook login option.
What you will need.

*The Beds24 room id numbers. You will find these on the room description settings page
*The Beds24 Calendar URL for each room. (see below)
*The Airbnb property number

The Beds24 Calendar URL is as follows with the roomid number changed to your room id. In the following example the room id is 9999.

Note the room id is your Beds24 room id not your airbnb room code.

http://www.beds24.com/api/airbnb.com/ical.ics?roomid=9999

The calendar will be activated when the inventory checkbox is checked.

==Setup==

===Beds24.com===
Enable airbnb.com in the synchroniser and click save. Then check the Inventory checkbox for each room you want to synchronise and click save again.

To import bookings check the Bookings check box and enter the airbnb propery number in the corresponding synchroniser room code.

===Airbnb.com===
*Log into airbnb and go to the sync calendars section.
*Use their "calendar import tool".
*Click "Lets Get Started".
*Choose the property or room.
*Click the "Other" calendar source.
*Click "Found It".
*Enter the Beds24 Calendar URL where requested.

[[Category:Channel Manager]]

AirBnB.com

2013-02-20T20:38:12Z

Amberbb: Move category to the bottom to reduce white space at head of page

{{TOCright}}
'''Synchronising Beds24.com with your Airbnb calendar'''

http://www.airbnb.com

==Capabilities==
*Beds24.com can export inventory.
*Beds24.com can import bookings.

==Limitations==
Prices cannot be exported and must be set in the airbnb system. The only amendments to bookings that are already imported are booking cancellation or changes to guest name and email. Bookings cannot be imported if you use the Facebook login option.
What you will need.

*The Beds24 room id numbers. You will find these on the room description settings page
*The Beds24 Calendar URL for each room. (see below)
*The Airbnb property number

The Beds24 Calendar URL is as follows with the roomid number changed to your room id. In the following example the room id is 9999.

Note the room id is your Beds24 room id not your airbnb room code.

http://www.beds24.com/api/airbnb.com/ical.ics?roomid=9999

The calendar will be activated when the inventory checkbox is checked.

==Setup==

===Beds24.com===
Enable airbnb.com in the synchroniser and click save. Then check the Inventory checkbox for each room you want to synchronise and click save again.

To import bookings check the Bookings check box and enter the airbnb propery number in the corresponding synchroniser room code.

===Airbnb.com===
*Log into airbnb and go to the sync calendars section.
*Use their "calendar import tool".
*Click "Lets Get Started".
*Choose the property or room.
*Click the "Other" calendar source.
*Click "Found It".
*Enter the Beds24 Calendar URL where requested.

[[Category:Channel Manager]]

AirBnB.com

2013-02-20T20:36:51Z

Amberbb: move Table of Contents to display on the right by using {{TOCright}} template

[[Category:Channel Manager]]{{TOCright}}
'''Synchronising Beds24.com with your Airbnb calendar'''

http://www.airbnb.com

==Capabilities==
*Beds24.com can export inventory.
*Beds24.com can import bookings.

==Limitations==
Prices cannot be exported and must be set in the airbnb system. The only amendments to bookings that are already imported are booking cancellation or changes to guest name and email. Bookings cannot be imported if you use the Facebook login option.
What you will need.

*The Beds24 room id numbers. You will find these on the room description settings page
*The Beds24 Calendar URL for each room. (see below)
*The Airbnb property number

The Beds24 Calendar URL is as follows with the roomid number changed to your room id. In the following example the room id is 9999.

Note the room id is your Beds24 room id not your airbnb room code.

http://www.beds24.com/api/airbnb.com/ical.ics?roomid=9999

The calendar will be activated when the inventory checkbox is checked.

==Setup==

===Beds24.com===
Enable airbnb.com in the synchroniser and click save. Then check the Inventory checkbox for each room you want to synchronise and click save again.

To import bookings check the Bookings check box and enter the airbnb propery number in the corresponding synchroniser room code.

===Airbnb.com===
*Log into airbnb and go to the sync calendars section.
*Use their "calendar import tool".
*Click "Lets Get Started".
*Choose the property or room.
*Click the "Other" calendar source.
*Click "Found It".
*Enter the Beds24 Calendar URL where requested.

AirBnB.com

2013-02-20T20:26:10Z

Amberbb: Use secondary and tertiary sub-headings, minor re-phrasing and spelling

[[Category:Channel Manager]]
'''Synchronising Beds24.com with your Airbnb calendar'''

http://www.airbnb.com

==Capabilities==
*Beds24.com can export inventory.
*Beds24.com can import bookings.

==Limitations==
Prices cannot be exported and must be set in the airbnb system. The only amendments to bookings that are already imported are booking cancellation or changes to guest name and email. Bookings cannot be imported if you use the Facebook login option.
What you will need.

*The Beds24 room id numbers. You will find these on the room description settings page
*The Beds24 Calendar URL for each room. (see below)
*The Airbnb property number

The Beds24 Calendar URL is as follows with the roomid number changed to your room id. In the following example the room id is 9999.

Note the room id is your Beds24 room id not your airbnb room code.

http://www.beds24.com/api/airbnb.com/ical.ics?roomid=9999

The calendar will be activated when the inventory checkbox is checked.

==Setup==

===Beds24.com===
Enable airbnb.com in the synchroniser and click save. Then check the Inventory checkbox for each room you want to synchronise and click save again.

To import bookings check the Bookings check box and enter the airbnb propery number in the corresponding synchroniser room code.

===Airbnb.com===
*Log into airbnb and go to the sync calendars section.
*Use their "calendar import tool".
*Click "Lets Get Started".
*Choose the property or room.
*Click the "Other" calendar source.
*Click "Found It".
*Enter the Beds24 Calendar URL where requested.

Category:Channel Manager

2013-02-20T20:22:59Z

Amberbb:

[[Category:Settings]]
The ''Synchroniser'' function will keep inventory up-to-date in real time at our channel partners, allowing hosts to use and get the most out of multiple on-line booking channels without the hassle of constantly signing-in and updating all of them individually each time a booking is made (or cancelled) via one of them.

To set channel management up go to '''SETTINGS''' → '''CHANNEL MANAGER'''

You can enter the required information for each site and turn on synchronisation on a room by room basis. Each site has slightly different requirements and each has a help document explaining exactly what and where to get the information you need. Please read our [https://www.beds24.com/legal.html User Agreement] and in particular the liability section.

Once you activate the ''Synchroniser'' Beds24.com will maintain the live master version of your availability and export this to all the sites, updating them as new bookings are taken.

If you require help setting up your channel management please contact us via '''SUPPORT''' in the top menu.

Do the initial Setup

2013-02-20T20:14:54Z

Amberbb: /* Step 1 - Enter your Settings */ substitute → for -> to test appearance

[[Category:How to]]
'''Properties''' can be Hotels, B&B´s, apartment houses, camp sites, etc. Beds24.com can handle multiple properties of different types.

A property can have only one or very many different rooms.

'''Rooms''' can, but do not need to, represent ''physical'' rooms; they are a way of splitting your property into separately bookable units.

These units or "Rooms" could be Guest Bedrooms, Hostel Dormitories, individual beds in Backpackers, camp sites, houseboats, holiday homes, individual hotel suites, etc.

If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property.

You're now only a few steps away from accepting on-line bookings. Follow the instructions. You will find context sensitive help throughout our system. If you are stuck, click on the '''?''' icons. You can also use this [[Main Page|Wiki]] for help.

== '''Step 1''' - Enter your Settings ==
Click on '''SETTINGS''' in the top menu bar.

*Go to '''ACCOUNT''' and complete your details

*If you want to use a language other than English on your booking page, go to '''BOOKING PAGE''' → '''LANGUAGES''' and tick the ones you want to use. If you enable more than one language you will see tabs for each language in your descriptions, information on your booking page and notifications. Descriptions have to be entered in each language tab.

*Go to '''PROPERTIES''' → '''DESCRIPTION''' and enter the name and the currency symbol you want to use

*Go to '''PROPERTIES''' -> '''BOOKING QUESTIONS''' and determine what information you want to collect from your guests

*Go to '''ROOMS'''. A click on '''EDIT''' will open a field where you can set the name and quantity of "Rooms" of that type available.

Don't forget to '''SAVE'''!

== '''Step 2''' - Customise your Booking Page ==
*Go to '''BOOKING PAGE''' -> '''DESCRIPTION''' select which property/room and enter the information you want to display on your booking page. Fields you leave empty will not be displayed. If you want to display descriptions add it in each language you have enabled.

*If you want to add pictures go to '''BOOKING PAGE''' -> '''PICTURES''' and then select for which Property/Room you want to upload an image.

You have now finished a basic configuration of your booking page. If you want to customise the design of your booking page you can optionally do so under '''BOOKING PAGE -> DESIGN'''

== '''Step 3''' - Set your Prices ==

===Set a simple rate structure===
If you have a simple pricing (eg: one price per room - not per person, no extras or discounts) go to '''CALENDAR''' in the top menu. This is a table giving you a complete overview of your bookings, rates and inventory. By ticking the boxes you can select what you want to display.

Activate '''DAILY PRICES'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required.

===Override Dates===
Each date can be set to '''BLACKOUT''' in which case it is not available on that date or '''EXCEPTION''' in which case it uses the same booking strategy as the property's exceptional period. If no override is set (- - - - -) the booking strategy is as defined for the property.

To remove a price set it to 0 (numeral zero)

The price offered to the guest will be the lowest from your DAILY PRICES and your RATES which match the requested stay period.

===Set a refined rates and discount structure===
To set a defined structure go to RATES in the top menu. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. You can override this in the rates settings.

When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models.

'''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE

'''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY

'''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates.

== '''Step 4''' - Add your Bookings ==
To avoid double bookings it is advisable to enter the bookings you already have. In CALENDAR you will find a row INVENTORY. The number shows rooms remaining to sell. They can be edited to quickly change your availability. Doubleclick to open a popup and save the changes.

'To ''Add Bookings''' click on the person+ icon, fill in the information and SAVE. Your booking has now been entered into the system.

== '''Step 5'''- Install your Booking Button, Box, Strip, Calendar or one of our other Booking Widgets ==
Booking widgets connect your website to your booking page. Beds24 offers you a choice including booking buttons, booking boxes, booking strips, calendars. Click on '''SETTINGS''' -> '''BOOKING WIDGETS'''. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets page.

Copy your widget to your website. To install the booking widgets on your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files. Your web hosting service should be able to provide information and assist you with this.

Setting up your Beds24.com account is free if you do it yourself. We can do the setup for you for a small one off fee starting from €19. Technical support for you or your web designer to integrate the availability calendars and booking widgets into your website is free. Upon request we can do this for you as well. Please contact clicking on SUPPORT in the top menu.

== '''Step 6''' - Do some test bookings to check everything is working. ==

'''Congratulations! You are now receiving on-line bookings.''' New on-line bookings will be added automatically. You can also enter new bookings manually.

If you want to set refined '''Refined Settings''' like [[Properties/Booking Rules|Booking Rules]], [[Properties/Discount Codes|Discount Codes]], [[Properties/Upsell Items|Upsell Items]], use deposit collection through [[Properties/Paypal|Paypal]] collect [[Properties/Credit Card|Credit Card ]], [[Rooms/Dependencies|Room Dependencies]] choose from the menu on the left.

Do the initial Setup

2013-02-20T20:12:08Z

Amberbb: bolden more breadcrumbs

[[Category:How to]]
'''Properties''' can be Hotels, B&B´s, apartment houses, camp sites, etc. Beds24.com can handle multiple properties of different types.

A property can have only one or very many different rooms.

'''Rooms''' can, but do not need to, represent ''physical'' rooms; they are a way of splitting your property into separately bookable units.

These units or "Rooms" could be Guest Bedrooms, Hostel Dormitories, individual beds in Backpackers, camp sites, houseboats, holiday homes, individual hotel suites, etc.

If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property.

You're now only a few steps away from accepting on-line bookings. Follow the instructions. You will find context sensitive help throughout our system. If you are stuck, click on the '''?''' icons. You can also use this [[Main Page|Wiki]] for help.

== '''Step 1''' - Enter your Settings ==
Click on '''SETTINGS''' in the top menu bar.

*Go to '''ACCOUNT''' and complete your details

*If you want to use a language other than English on your booking page, go to '''BOOKING PAGE''' -> '''LANGUAGES''' and tick the ones you want to use. If you enable more than one language you will see tabs for each language in your descriptions, information on your booking page and notifications. Descriptions have to be entered in each language tab.

*Go to '''PROPERTIES''' -> '''DESCRIPTION''' and enter the name and the currency symbol you want to use

*Go to '''PROPERTIES''' -> '''BOOKING QUESTIONS''' and determine what information you want to collect from your guests

*Go to '''ROOMS'''. A click on '''EDIT''' will open a field where you can set the name and quantity of "Rooms" of that type available.

Don't forget to '''SAVE'''!

== '''Step 2''' - Customise your Booking Page ==
*Go to '''BOOKING PAGE''' -> '''DESCRIPTION''' select which property/room and enter the information you want to display on your booking page. Fields you leave empty will not be displayed. If you want to display descriptions add it in each language you have enabled.

*If you want to add pictures go to '''BOOKING PAGE''' -> '''PICTURES''' and then select for which Property/Room you want to upload an image.

You have now finished a basic configuration of your booking page. If you want to customise the design of your booking page you can optionally do so under '''BOOKING PAGE -> DESIGN'''

== '''Step 3''' - Set your Prices ==

===Set a simple rate structure===
If you have a simple pricing (eg: one price per room - not per person, no extras or discounts) go to '''CALENDAR''' in the top menu. This is a table giving you a complete overview of your bookings, rates and inventory. By ticking the boxes you can select what you want to display.

Activate '''DAILY PRICES'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required.

===Override Dates===
Each date can be set to '''BLACKOUT''' in which case it is not available on that date or '''EXCEPTION''' in which case it uses the same booking strategy as the property's exceptional period. If no override is set (- - - - -) the booking strategy is as defined for the property.

To remove a price set it to 0 (numeral zero)

The price offered to the guest will be the lowest from your DAILY PRICES and your RATES which match the requested stay period.

===Set a refined rates and discount structure===
To set a defined structure go to RATES in the top menu. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. You can override this in the rates settings.

When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models.

'''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE

'''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY

'''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates.

== '''Step 4''' - Add your Bookings ==
To avoid double bookings it is advisable to enter the bookings you already have. In CALENDAR you will find a row INVENTORY. The number shows rooms remaining to sell. They can be edited to quickly change your availability. Doubleclick to open a popup and save the changes.

'To ''Add Bookings''' click on the person+ icon, fill in the information and SAVE. Your booking has now been entered into the system.

== '''Step 5'''- Install your Booking Button, Box, Strip, Calendar or one of our other Booking Widgets ==
Booking widgets connect your website to your booking page. Beds24 offers you a choice including booking buttons, booking boxes, booking strips, calendars. Click on '''SETTINGS''' -> '''BOOKING WIDGETS'''. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets page.

Copy your widget to your website. To install the booking widgets on your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files. Your web hosting service should be able to provide information and assist you with this.

Setting up your Beds24.com account is free if you do it yourself. We can do the setup for you for a small one off fee starting from €19. Technical support for you or your web designer to integrate the availability calendars and booking widgets into your website is free. Upon request we can do this for you as well. Please contact clicking on SUPPORT in the top menu.

== '''Step 6''' - Do some test bookings to check everything is working. ==

'''Congratulations! You are now receiving on-line bookings.''' New on-line bookings will be added automatically. You can also enter new bookings manually.

If you want to set refined '''Refined Settings''' like [[Properties/Booking Rules|Booking Rules]], [[Properties/Discount Codes|Discount Codes]], [[Properties/Upsell Items|Upsell Items]], use deposit collection through [[Properties/Paypal|Paypal]] collect [[Properties/Credit Card|Credit Card ]], [[Rooms/Dependencies|Room Dependencies]] choose from the menu on the left.

Main Page

2013-02-16T02:42:20Z

Amberbb: /* CHANNEL MANAGER */ force all of breadcrumb trail to display on same line

__NOTOC__
== How Beds24 Works ==
Beds24.com is a complete Property Management System (PMS) for accommodation providers. It offers many intelligent features which help you to generate more confirmed bookings and look after your lodgings in less time.

===DASHBOARD===
The dashboard gives you a quick overview showing your latest bookings, upcoming arrivals and departures.

===CALENDAR===
Once you have set up your rates and inventory this table gives you a complete overview on your bookings, rates and inventory. This is the area many hosts use the most.

===BOOKINGS===
On-line bookings by your guest are automatically entered into the system. You can also manually enter off-line bookings. If you are using the Channel Manager, it will import your bookings from your booking channels.

===SETTINGS===
The multitude of sophisticated settings makes Beds24.com very powerful. You do not need to enter information for settings you don't use. Select the ones you need to reflect your pricing, strategy and conditions. Go to the '''[[Do the initial Setup|Setup Guide]]''' for step by step instruction to [[Do the initial Setup|setup]] your account.

===RATES===
Beds24.com lets you set almost unlimited rate and discount combinations. You can set your Rates in the RATES area of the control panel. If you have simple daily rates per room you can easily enter them in CALENDAR -> Daily Price row.

===CHANNEL MANAGER===
The optional channel manager updates every web site when you take a new booking. You can enable channel management in the control panel under<br />'''SETTINGS''' -> '''CHANNEL MANAGEMENT'''.

This user manual will give you an overview and explain how to use the booking system in detail.

In the control panel there is a context sensitive help system which explains each setting.

===How to use the this Wiki===
*There is a category for each menu item in the control panel
*Under '''How to..''' you can find tutorials on how to perform '''more complex settings'''
*Search using the search field

Main Page

2013-02-16T02:40:39Z

Amberbb: suppress display of Table of Contents

__NOTOC__
== How Beds24 Works ==
Beds24.com is a complete Property Management System (PMS) for accommodation providers. It offers many intelligent features which help you to generate more confirmed bookings and look after your lodgings in less time.

===DASHBOARD===
The dashboard gives you a quick overview showing your latest bookings, upcoming arrivals and departures.

===CALENDAR===
Once you have set up your rates and inventory this table gives you a complete overview on your bookings, rates and inventory. This is the area many hosts use the most.

===BOOKINGS===
On-line bookings by your guest are automatically entered into the system. You can also manually enter off-line bookings. If you are using the Channel Manager, it will import your bookings from your booking channels.

===SETTINGS===
The multitude of sophisticated settings makes Beds24.com very powerful. You do not need to enter information for settings you don't use. Select the ones you need to reflect your pricing, strategy and conditions. Go to the '''[[Do the initial Setup|Setup Guide]]''' for step by step instruction to [[Do the initial Setup|setup]] your account.

===RATES===
Beds24.com lets you set almost unlimited rate and discount combinations. You can set your Rates in the RATES area of the control panel. If you have simple daily rates per room you can easily enter them in CALENDAR -> Daily Price row.

===CHANNEL MANAGER===
The optional channel manager updates every web site when you take a new booking. You can enable channel management in the control panel under '''SETTINGS''' -> '''CHANNEL MANAGEMENT'''.

This user manual will give you an overview and explain how to use the booking system in detail.

In the control panel there is a context sensitive help system which explains each setting.

===How to use the this Wiki===
*There is a category for each menu item in the control panel
*Under '''How to..''' you can find tutorials on how to perform '''more complex settings'''
*Search using the search field

Main Page

2013-02-16T02:39:33Z

Amberbb: organise into sub-headings and correct some spellings and phrasing

== How Beds24 Works ==
Beds24.com is a complete Property Management System (PMS) for accommodation providers. It offers many intelligent features which help you to generate more confirmed bookings and look after your lodgings in less time.

===DASHBOARD===
The dashboard gives you a quick overview showing your latest bookings, upcoming arrivals and departures.

===CALENDAR===
Once you have set up your rates and inventory this table gives you a complete overview on your bookings, rates and inventory. This is the area many hosts use the most.

===BOOKINGS===
On-line bookings by your guest are automatically entered into the system. You can also manually enter off-line bookings. If you are using the Channel Manager, it will import your bookings from your booking channels.

===SETTINGS===
The multitude of sophisticated settings makes Beds24.com very powerful. You do not need to enter information for settings you don't use. Select the ones you need to reflect your pricing, strategy and conditions. Go to the '''[[Do the initial Setup|Setup Guide]]''' for step by step instruction to [[Do the initial Setup|setup]] your account.

===RATES===
Beds24.com lets you set almost unlimited rate and discount combinations. You can set your Rates in the RATES area of the control panel. If you have simple daily rates per room you can easily enter them in CALENDAR -> Daily Price row.

===CHANNEL MANAGER===
The optional channel manager updates every web site when you take a new booking. You can enable channel management in the control panel under '''SETTINGS''' -> '''CHANNEL MANAGEMENT'''.

This user manual will give you an overview and explain how to use the booking system in detail.

In the control panel there is a context sensitive help system which explains each setting.

===How to use the this Wiki===
*There is a category for each menu item in the control panel
*Under '''How to..''' you can find tutorials on how to perform '''more complex settings'''
*Search using the search field

Category:Fixed Prices

2013-02-15T05:25:41Z

Amberbb: Use secondary and tertiary sub-headings, minor re-phrasing and spelling

Beds24.com lets you set almost unlimited rate and discount combinations.

In the '''RATES''' section you can see your rates either in a table or calendar view.

Availability is calculated for each room based on bookings already in the system and rates that that have been set. If you have no rates for a certain date the system will show no availability. For this reason it is important to keep the bookings and rates up-to-date.

==Set a simple rate structure==
Go to '''DASHBOARD''' -> '''ROOM GRID''' or '''CALENDAR''' and activate ''DAILY PRICES''. You can set your room prices here. Click in the ''DAILY PRICE'' row and set a price for a date range and click '''SAVE'''. You may modify individual dates as required.

'''Override Dates:''' Each date can be set to ''BLACKOUT'', in which case it is not available on that date, or ''EXCEPTION'' when it uses the same booking strategy as the properties ''exceptional booking period''. If no override is set (- - - - -) the booking strategy is as defined for the property.

To '''remove a price''' set it to 0 (numeral zero)

The price offered to the guest will be the lowest from your Daily Prices and your Rates which match the requested stay period.

==Set a refined rates and discount structure==
To set a defined structure go to '''RATES'''. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. You can override this in the rates settings.

When creating multiple rates, you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models.

===Adding Rates and Discounts===
To add a new rate, click on the button ''ADD RATE''

===Copy a Rate===
If you want to use the same rate for another room click on ''SAVE AS A COPY''

===Changing Rates and Discounts===
Click on the rate you want to change and enter your changes.

You can delete a rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates.

1. Select the room the rate applies to

2. You can set:
*Name - for your rate (this will not display on your booking page)
*First Night the rate is valid
*Last Night the rate is valid
*Rate Type - you can define different booking styles for different periods or booking conditions.
For example: you could define two rates, one with a 1 night minimum stay as an ON REQUEST style and the second as a 2 night minimum as AUTOMATIC booking allowed.
*Minimum Stay - this sets the minimum number of nights that must be stayed for this rate to apply.
For example: if you do not want to accept one night stays, set all your rates to a minimum stay of 2 or more.

This field can also be used to to set a cheaper rate for longer stays. Create a second rate with this field set to the required stay period and your cheaper prices and it will be offered when the guest books to stay this period or longer.

*Min Days in Advance - This rate is bookable beginning this many days in advance. For example a setting of 365 will allow this rate to be booked up to a year in advance. A setting of 7 means this rate is only available one week before the first night of the booking. This setting can be used to create special late or last minute prices that are only available shortly before the booked night.

*Max Days in Advance - This rate is bookable up to this many days in advance. For example a setting of 0 will allow this rate to be booked for a stay tonight. A setting of 3 means this rate is only available at least 3 days before the first night of the booking.

'''Day of Week Rules'''

*Overnight Stay Allowed - Here you can set which nights of the week this rate applies. If it applies to all nights make sure all check boxes are ticked.

For example if you wish to define a weekend special rate you could deselect Monday to Thursday and this rate will then only be available on Friday, Saturday and Sunday nights. If you deselect certain nights they will show as not available unless you have another rate set that includes those nights. This rate will only be offered if all dates of the stay fall on checked days.

*Check-in Allowed - This sets which night of the week a booking must start on. If you allow bookings to start on any night make sure all check boxes are checked. f for example you rent by the week and a rental must run Saturday to Saturday you could deselect all nights except Saturday.

This rate will only be offered if the arrival day is on a checked day.

*Check-out Allowed - This sets the days that a booking may end on (vacate day). This functions in a similar manner to the start allowed night but for the vacate day. If you allow departures on any day of the week please make sure all check boxes are checked. This rate will only be offered when the vacate day falls on a checked day.

*Rate Applies to these Channels - If checked this rate will be offered for bookings originating through the Beds24.com booking systems and availability calendars you may place on your own web sites. If not checked this rate will not be offered through the Beds24.com booking system.

If you use the Channel Manager, tick the booking channels the rate applies to.

*Room Price For -This rate will be offered for the room up to the number of people you specify or the maximum occupancy you have specified in the room settings.

If you have limited the number of people the room price is valid for, extra guests will be charged the Extra Person or Extra Child price as applicable. The extra child price (if allowed) will be calculated first for any excess children and then the extra person price will be applied to the remaining excess guests.

If you also have single or double rates the system will identify the cheapest applicable rate and offer that.

You do not need to offer a room rate, you can offer one or more of single, double or room rates. The system will identify the appropriate rate based on the number of guests staying.

*Room Price - The room rate will only be offered if the box is checked.

*Single Price - his rate will be offered for single occupancy, i.e. one person staying. The rate will only be offered if the Allow box is checked. You do not need to offer a single rate, you can offer one or more of single, double or room rates. The system will identify the appropriate rate based on the number of guests staying.

*Double Price - This rate will be offered for double occupancy, i.e. two people staying. If you do not define a single rate, this will also be offered for single occupancy.

The rate will only be offered if the Allow box is checked. You do not need to offer a double rate, you can offer one or more of single, double or room rates. The system will identify the appropriate rate based on the number of guests staying.

*Extra Person - This price will be added per extra person to single or double rates when more people are staying.

For example if you allow 3 people to stay, the rate will be the double rate plus the extra person rate. If you only have a single rate and no double, the price for 3 people will be the single rate plus two extra person rates. If you also have a room price the system will determine the cheapest combination and offer that.

The rate will only be offered if the box is checked.

*Extra Child - This price functions as per the Extra Person Rate but only applies to children. The rate will only be offered if the box is checked.

*Sync Price -This rate will be exported to enabled channels using the synchroniser.

This rate will only be available on the enabled channels, it is not available for bookings at Beds24.com The rate will only be offered if the box is checked.

*Strategy - Set whether you allow the rate to be undercut or not.

*Long Stay Discounts -Discounts can be defined as a percentage discount off the total stay price or a fixed discount per night or a once per stay discount after the threshold nights are reached.

The percentage discount will be applied to the entire stay price. If more than one percentage discount are valid, only the single highest percentage value will be applied.

The per night discount applies only to nights starting from the number of nights setting. For example a $10 discount set for 4 nights means nights 1 to 3 are normal price and night 4 and later are reduced by $10. Multiple per night discounts are added together so in the case of a second discount of $5 set at 7 nights means the room price is reduced by $15 ($5 + $10) from night 7 onwards.

The Once Off discount is subtracted once from the total price if the number of nights or more are booked. If you have multiple Once Off discounts they will all be subtracted if their number of nights has been met.

Set unused value or percentage discounts to zero so they will not be used.

The percentage and per night rates are calculated based on the length of the booking regardless of whether it spans multiple rates.

The once off discount number of days threshold is calculated as the number of days in the booking that that rate is available for booking.

Each rate has its own individual discount settings and multiple rates can be used together to create sophisticated discount structures.

===Discount Codes===
If you use discount codes or phrases, you may define them under '''PROPERTIES''' -> '''DISCOUNT CODES'''. If a guest enters the code at the time of booking the specified discount will be applied to their booking. Typical uses of discount codes or discount vouchers may be for purposes such as offering certain customers loyalty discounts or running a marketing campaign with bonus discounts for people in-the-know. Codes apply to each property. You can define phrases that discount the room price only, extra items only or everything being booked.

Category:Fixed Prices

2013-02-15T04:20:22Z

Amberbb: /* Set a refined rates and discount structure */ sp.,

Beds24.com lets you set almost unlimited rate and discount combinations. In the section RATES you can see your rates in a table or calendar view.

Availability is calculated for each room based on bookings already in the system and rates that that have been set. If you have no rates for a certain date the system will show no availability. For this reason it is important to keep the bookings and rates up-to-date.

== '''Set a simple rate structure''' ==

Go to DASHBOARD -> ROOM GRID and activate DAILY PRICES. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click SAVE. You may modify individual dates as required.

'''Override Dates:''' Each date can be set to BLACKOUT in which case it is not available on that date or EXCEPTION in which case it uses the same booking strategy as the properties exceptional period. If no override is set (- - - - -) the booking strategy is as defined for the property.

To remove a price set it to 0 (numeral zero)

The price offered to the guest will be the lowest from your Daily Prices and your Rates which match the requested stay period.

== '''Set a refined rates and discount structure''' ==
To set a defined structure go to RATES. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. You can override this in the rates settings.

When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models.

'''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE

'''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY

'''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates.

1. Select the room the rate applies to

2. You can set:
*Name - for your rate this will not display on your booking page
*First Night the rate is valid
*Last Night the rate is valid
*Rate Type - you can define different booking styles for different periods or booking conditions.
For example you could define two rates, one with a 1 night minimum stay as an ON REQUEST style and the second as a 2 night minimum as AUTOMATIC booking allowed.
*Minimum Stay - his sets the minimum number of nights that must be stayed for this rate to apply.

For example if you do not want to accept one night stays set all your rates to a minimum stay of 2 or more.

This field can also be used to to set a cheaper rate for longer stays. Create a second rate with this field set to the required stay period and your cheaper prices and it will be offered when the guest books to stay this period or longer.

*Min Days in Advance - This rate is bookable begining this many days in advance. For example a setting of 365 will allow this rate to be booked up to a year in advance. A setting of 7 means this rate is only available one week before the first night of the booking. This setting can be used to create special late or last minute prices that are only available shortly before the booked night.

*Max Days in Advance - This rate is bookable up to this many days in advance. For example a setting of 0 will allow this rate to be booked for a stay tonight. A setting of 3 means this rate is only available at least 3 days before the first night of the booking.

'''Day of Week Rules'''

*Overnight Stay Allowed - Here you can set which nights of the week this rate applies. If it applies to all nights make sure all check boxes are ticked.

For example if you wish to define a weekend special rate you could deselect Monday to Thursday and this rate will then only be available on Friday, Saturday and Sunday nights. If you deselect certain nights they will show as not available unless you have another rate set that includes those nights. This rate will only be offered if all dates of the stay fall on checked days.

*Check-in Allowed - This sets which night of the week a booking must start on. If you allow bookings to start on any night make sure all check boxes are checked. f for example you rent by the week and a rental must run Saturday to Saturday you could deselect all nights except Saturday.

This rate will only be offered if the arrival day is on a checked day.

*Check-out Allowed - This sets the days that a booking may end on (vacate day). This functions in a similar manner to the start allowed night but for the vacate day. If you allow departures on any day of the week please make sure all check boxes are checked. This rate will only be offered when the vacate day falls on a checked day.

*Rate Applies to these Channels - If checked this rate will be offered for bookings originating through the Beds24.com booking systems and availability calendars you may place on your own web sites. If not checked this rate will not be offered through the Beds24.com booking system.

If you use the Channel Manager tick the booking channels the rate applies to.

*Room Price For -This rate will be offered for the room up to the number of people you specify or the maximum occupancy you have specified in the room settings.

If you have limited the number of people the room price is valid for, extra guests will be charged the Extra Person or Extra Child price as applicable. The extra child price (if allowed) will be calculated first for any excess children and then the extra person price will be applied to the remaining excess guests.

If you also have single or double rates the system will identify the cheapest applicable rate and offer that.

You do not need to offer a room rate, you can offer one or more of single, double or room rates. The system will identify the appropriate rate based on the number of guests staying.

*Room Price - The room rate will only be offered if the box is checked.

*Single Price - his rate will be offered for single occupancy, i.e. one person staying. The rate will only be offered if the Allow box is checked. You do not need to offer a single rate, you can offer one or more of single, double or room rates. The system will identify the appropriate rate based on the number of guests staying.

*Double Price - This rate will be offered for double occupancy, i.e. two people staying. If you do not define a single rate, this will also be offered for single occupancy.

The rate will only be offered if the Allow box is checked. You do not need to offer a double rate, you can offer one or more of single, double or room rates. The system will identify the appropriate rate based on the number of guests staying.

*Extra Person - This price will be added per extra person to single or double rates when more people are staying.

For example if you allow 3 people to stay, the rate will be the double rate plus the extra person rate. If you only have a single rate and no double, the price for 3 people will be the single rate plus two extra person rates. If you also have a room price the system will determine the cheapest combination and offer that.

The rate will only be offered if the ox is checked.

*Extra Child - This price functions as per the Extra Person Rate but only applies to children. The rate will only be offered if the box is checked.

*Sync Price -This rate will be exported to enabled channels using the synchroniser.

This rate will only be available on the enabled channels, it is not available for bookings at Beds24.com The rate will only be offered if the box is checked.

*Strategy - Set wheather you allow the rate to be undercut or not.

*Long Stay Discounts -Discounts can be defined as a percentage discount off the total stay price or a fixed discount per night or a once per stay discount after the threshold nights are reached.

The percentage discount will be applied to the entire stay price. If more than one percentage discount are valid, only the single highest percentage value will be applied.

The per night discount applies only to nights starting from the number of nights setting. For example a $10 discount set for 4 nights means nights 1 to 3 are normal price and night 4 and later are reduced by $10. Multiple per night discounts are added together so in the case of a second discount of $5 set at 7 nights means the room price is reduced by $15 ($5 + $10) from night 7 onwards.

The Once Off discount is subtracted once from the total price if the number of nights or more are booked. If you have multiple Once Off discounts they will all be subtracted if their number of nights has been met.

Set unused value or percentage discounts to zero so they will not be used.

The percentage and per night rates are calculated based on the length of the booking regardless of whether it spans multiple rates.

The once off discount number of days threshold is calculated as the number of days in the booking that that rate is available for booking.

Each rate has its own individual discount settings and multiple rates can be used together to create sophisticated discount structures.

'''Discount Codes''': If you use discount codes or phrases you may define them under PROPERTIES -> DISCOUNT CODES. If a guest enters the code at the time of booking the specified discount will be applied to their booking. Typical uses of discount codes or discount vouchers may be for purposes such as offering certain customers loyalty discounts or running a marketing campaign with bonus discounts for people in-the-know. Codes apply to each property. You can define phrases that discount the room price only, extra items only or everything being booked.

Do the initial Setup

2013-02-14T23:41:11Z

Amberbb: /* Step 1 - Enter your Settings */ sp., and better phrasing

[[Category:How to]]
'''Properties''' can be Hotels, B&B´s, apartment houses, camp sites, etc. Beds24.com can handle multiple properties of different types.

A property can have only one or very many different rooms.

'''Rooms''' can, but do not need to, represent ''physical'' rooms; they are a way of splitting your property into separately bookable units.

These units or "Rooms" could be Guest Bedrooms, Hostel Dormitories, individual beds in Backpackers, camp sites, houseboats, holiday homes, individual hotel suites, etc.

If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property.

You're now only a few steps away from accepting on-line bookings. Follow the instructions. You will find context sensitive help throughout our system. If you are stuck, click on the '''?''' icons. You can also use this [[Main Page|Wiki]] for help.

== '''Step 1''' - Enter your Settings ==
Click on '''SETTINGS''' in the top menu bar.

*Go to '''ACCOUNT''' and complete your details

*If you want to use a language other than English on your booking page, go to '''BOOKING PAGE-> LANGUAGES''' and tick the ones you want to use. If you enable more than one language you will see tabs for each language in your descriptions, information on your booking page and notifications. Descriptions have to be entered in each language tab.

*Go to '''PROPERTIES -> DESCRIPTION''' and enter the name and the currency symbol you want to use

*Go to '''PROPERTIES -> BOOKING QUESTIONS''' and determine what information you want to collect from your guests

*Go to '''ROOMS'''. A click on '''EDIT''' will open a field where you can set the name and quantity of "Rooms" of that type available.

Don't forget to '''SAVE'''!

== '''Step 2''' - Customise your Booking Page ==
*Go to '''BOOKING PAGE -> DESCRIPTION''' select which property/room and enter the information you want to display on your booking page. Fields you leave empty will not be displayed. If you want to display descriptions add it in each language you have enabled.

*If you want to add pictures go to '''BOOKING PAGE -> PICTURES''' and then select for which Property/Room you want to upload an image.

You have now finished a basic configuration of your booking page. If you want to customise the design of your booking page you can optionally do so under '''BOOKING PAGE -> DESIGN'''

== '''Step 3''' - Set your Prices ==

===Set a simple rate structure===
If you have a simple pricing (eg: one price per room - not per person, no extras or discounts) go to '''CALENDAR''' in the top menu. This is a table giving you a complete overview of your bookings, rates and inventory. By ticking the boxes you can select what you want to display.

Activate '''DAILY PRICES'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required.

===Override Dates===
Each date can be set to '''BLACKOUT''' in which case it is not available on that date or '''EXCEPTION''' in which case it uses the same booking strategy as the property's exceptional period. If no override is set (- - - - -) the booking strategy is as defined for the property.

To remove a price set it to 0 (numeral zero)

The price offered to the guest will be the lowest from your DAILY PRICES and your RATES which match the requested stay period.

===Set a refined rates and discount structure===
To set a defined structure go to RATES in the top menu. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. You can override this in the rates settings.

When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models.

'''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE

'''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY

'''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates.

== '''Step 4''' - Add your Bookings ==
To avoid double bookings it is advisable to enter the bookings you already have. In CALENDAR you will find a row INVENTORY. The number shows rooms remaining to sell. They can be edited to quickly change your availability. Doubleclick to open a popup and save the changes.

'To ''Add Bookings''' click on the person+ icon, fill in the information and SAVE. Your booking has now been entered into the system.

== '''Step 5'''- Install your Booking Widgets ==
Booking widgets connect your website to your booking page. Click on SETTINGS -> BOOKING WIDGETS. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets page.

Copy your widget to your website. To install the booking widgets on your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files. Your web hosting service should be able to provide information and assist you with this.

Setting up your Beds24.com account is free if you do it yourself. We can do the setup for you for a small one off fee starting from €19. Technical support for you or your web designer to integrate the availability calendars and booking widgets into your website is free. Upon request we can do this for you as well. Please contact clicking on SUPPORT in the top menu.

== '''Step 6''' - Do some test bookings to check everything is working. ==

'''Congratulations! You are now receiving on-line bookings.''' New on-line bookings will be added automatically. You can also enter new bookings manually.

If you want to set refined '''Refined Settings''' like [[Properties/Booking Rules|Booking Rules]], [[Properties/Discount Codes|Discount Codes]], [[Properties/Upsell Items|Upsell Items]], use deposit collection through [[Properties/Paypal|Paypal]] collect [[Properties/Credit Card|Credit Card ]], [[Rooms/Dependencies|Room Dependencies]] choose from the menu on the left.

Setting/ownerssmsenable2

2013-02-14T23:37:01Z

Amberbb:

SMS 2: New booking alerts can be sent to '''two''' different mobile (cell) phones. <br />
If you want to receive messages on a '''second''' mobile phone, enable and enter the number below.
You may specify whether '''all''' new bookings ''or'' only new bookings where the guest will be arriving very soon are notified via SMS.<br />
SMS messages are sent via a commercial messaging service and incur a charge of 20c per message sent. If the balance of your account falls below zero, SMS messaging will be automatically disabled until you bring your account back into credit. Bookings entered at the on-line booking page and imported by the synchroniser will be notified by SMS if they are arriving within the specified time frame. Bookings entered manually into the system while you are logged on, will '''not''' be notified via SMS message.

Outgoing Email

2013-02-13T20:16:53Z

Amberbb:

[[Category:Account]]
'''Sending Account''': Choose whether to use the Beds24 email server or your own email address to send email. If you choose your own email address the guest will receive an email confirmation from your email address. If you choose Beds24 the guest will receive a booking notification from ''noreply@beds24.com''

'''Email Address''': This is the email address which will send email notifications. This setting only applies if you are using your own email address to send notifications.

'''Email Server''': This is the email server which will send your email. For example the gmail server is smtp.gmail.comThis setting only applies if you are using your own email address to send notifications.

'''User Name''': This is the user name for your email server. This is often some or all of your email address. This setting only applies if you are using your own email address to send notifications.

'''Password''': This is the password for your email server. This setting only applies if you are using your own email address to send notifications.

'''Use Encryption''': This is the email server encryption setting. For example the gmail server requires SSL.This setting only applies if you are using your own email address to send notifications.

'''Port Number''': This is the email server SMTP port. This is normally 25 but can be different. For example the gmail server uses 465. This setting only applies if you are using your own email address to send notifications.

Host Notifications

2013-02-13T20:09:25Z

Amberbb:

[[Category:Account]]

'''SMS 1''' / '''SMS 2''' : New booking alerts can be sent to two mobile (cell) phones. You may specify whether '''all''' new bookings ''or'' only new bookings where the guest will arrive very soon are notified via SMS. SMS messages are sent via a commercial messaging service and incur a charge of 20c per message sent. If the balance of your account falls below zero, SMS messaging will be automatically disabled until you bring your account back into credit. Bookings entered at the online booking page and imported by the synchroniser will be notified by SMS if they are arriving within the specified time frame. Bookings entered manually into the system while you are signed-in will not be notified via SMS message.

'''SMS 1 to Phone Number''' / '''SMS 2 to Phone Number''': This is the phone number that will receive the SMS notification.<br />
This is a global service and the notifications can be sent to almost any phone in any country. The phone number must contain the full international country code and phone number as it would be dialled internationally but without any leading zeros or other characters (for the international access dialling code such as 00) and use no spaces between the digits. The number must start with the country code. SMS notifications incur a usage charge per message sent even if the message is not received because the number is incorrectly entered or the booking is false or later cancelled.Please make sure the number(s) is correct and capable of receiving SMS messages if you use this service.

'''SMS Text''': This is the text to send in the SMS message. Template variables may be used to include information from the booking. Remember that SMS messages are limited to 160 characters and will be truncated if they are longer than this.

'''Additional Booking Notification Email''': A notification about new booking will be sent out automatically to your e-mail address. An additional customisable notification may be constructed and sent automatically to a second Email address when new bookings occur. Select whether this email should be disabled, sent only for bookings originating on-line at the Beds24 booking page or for all bookings including those imported by the synchroniser.

'''Additional Email Address''': The Email address to send the custom new booking notification Emails. [[Template Variables]] may be used for the subject and text of the email to include information from the booking.

'''Email CC Address:''' The additional new booking notification emails can be CC copied to this email address.

'''Email Subject''': This is the subject of the additional email new booking notification. [[Template Variables]] may be used for the subject and text of the email to include information from the booking.

'''Email Message''': This is the text of the additional email new booking notification. [[Template Variables]] may be used for the subject and text of the email to include information from the booking.

Setting/ownersaltemailenable

2013-02-13T20:04:15Z

Amberbb:

A notification about each new booking will be sent out automatically to your e-mail address.

An ''additional'' customisable notification may be constructed and sent automatically to a second Email address when new bookings occur.

Select whether this additional email should be disabled, sent only for bookings originating on-line at the Beds24.com booking page or for all bookings, including those imported by the synchroniser.

Setting/ownerssmsnumber2

2013-02-13T19:59:31Z

Amberbb:

'''SMS 2 to Phone Number''': This is the phone number that will receive the SMS notification.<br />
This is a global service and the notifications can be sent to almost any phone in any country. The phone number must contain the full international country code and phone number as it would be dialled internationally but without any leading zeros or other characters (for the international access dialling code such as 00) and use no spaces between the digits. The number must start with the country code. SMS notifications incur a usage charge per message sent even if the message is not received because the number is incorrectly entered or the booking is false or later cancelled.Please make sure the number is correct and capable of receiving SMS messages if you use this service.

Setting/ownerssmsenable2

2013-02-13T19:56:01Z

Amberbb:

'''SMS 1 / SMS 2''' : New booking alerts can be sent to two mobile (cell) phones. <br />
You may specify whether '''all''' new bookings ''or'' only new bookings where the guest will be arriving very soon are notified via SMS.<br />
SMS messages are sent via a commercial messaging service and incur a charge of 20c per message sent. If the balance of your account falls below zero, SMS messaging will be automatically disabled until you bring your account back into credit. Bookings entered at the on-line booking page and imported by the synchroniser will be notified by SMS if they are arriving within the specified time frame. Bookings entered manually into the system while you are logged on, will '''not''' be notified via SMS message.

Setting/ownerssmsenable2

2013-02-13T19:55:26Z

Amberbb:

'''SMS 1 / SMS 2''' : New booking alerts can be sent to two mobile (cell) phones. <br />
You may specify whether '''all''' new bookings or only new bookings where the guest will be arriving very soon are notified via SMS.<br />
SMS messages are sent via a commercial messaging service and incur a charge of 20c per message sent. If the balance of your account falls below zero, SMS messaging will be automatically disabled until you bring your account back into credit. Bookings entered at the on-line booking page and imported by the synchroniser will be notified by SMS if they are arriving within the specified time frame. Bookings entered manually into the system while you are logged on, will '''not''' be notified via SMS message.

Setting/ownerssmsenable2

2013-02-13T19:55:06Z

Amberbb:

SMS 1 / SMS 2 : New booking alerts can be sent to two mobile (cell) phones. <br />
You may specify whether '''all''' new bookings or only new bookings where the guest will be arriving very soon are notified via SMS.<br />
SMS messages are sent via a commercial messaging service and incur a charge of 20c per message sent. If the balance of your account falls below zero, SMS messaging will be automatically disabled until you bring your account back into credit. Bookings entered at the on-line booking page and imported by the synchroniser will be notified by SMS if they are arriving within the specified time frame. Bookings entered manually into the system while you are logged on, will '''not''' be notified via SMS message.

Setting/ownerssendmailsource

2013-02-13T19:51:48Z

Amberbb:

Choose whether to use the Beds24 email server or your own email address to send email. If you choose your own email address the guest will receive an email confirmation from your email address. If you choose Beds24 the guest will receive a booking notification from ''noreply@beds24.com''

Setting/ownerssendmailserver

2013-02-13T19:51:12Z

Amberbb:

This is the email server which will send your email. For example, the gmail server is smtp.gmail.com

This setting only applies if you are using your own email address to send notifications.

Setting/ownersVAT Number

2013-02-13T19:48:18Z

Amberbb:

'''Non-EU''' customers are exempt from VAT and may leave this field blank.

'''EU''' based customers are subject to 19% VAT if they do not supply a valid VAT number. The VAT number must include the country code and number exactly as supplied by your VAT local authority. Once the VAT number is confirmed VAT will not be charged on your account.

Setting/ownersBilling Currency

2013-02-13T19:46:14Z

Amberbb:

The currency you set under '''ACCOUNT''' -> '''PREFERENCES'''.

Beds24 Wiki:About

2013-02-13T02:02:01Z

Amberbb: Temporary re-direct until page is populated

#REDIRECT [[Main Page]]

Beds24 Wiki:Copyrights

2013-02-13T01:46:49Z

Amberbb:

Beds24 Wiki:Copyrights

2013-02-13T01:40:17Z

Do the initial Setup

2013-02-12T23:24:49Z

Amberbb: /* Step 2 - Customise your Booking Page */ sp.

[[Category:How to]]
'''Properties''' can be Hotels, B&B´s, apartment houses, camp sites, etc. '''''Beds24,com''''' can handle multiple properties of different types.

A property can have only one or very many different rooms.

'''Rooms''' can, but do not need to, represent ''physical'' rooms; they are a way of splitting your property into separately bookable units.

These units or "Rooms" could be Guest Bedrooms, Hostel Dormitories, individual beds in Backpackers, camp sites, houseboats, holiday homes, individual hotel suites, etc.

If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property.

You're now only a few steps away from accepting on-line bookings. Follow the instructions. You will find context sensitive help throughout our system. If you are stuck, click on the '''?''' icons. You can also use this [[Main Page|Wiki]] for help.

== '''Step 1''' - Enter your Settings ==
Click on '''SETTINGS''' in the top menu bar.

*Go to '''ACCOUNT -> BUSINESS INFO''' and complete your details
*If you want to use another language than English on your booking page click on LANGUAGES and tick the ones you want to use

*Go to '''PROPERTIES -> DESCRIPTION''' and enter the name and the currency symbol you want to use

*Go to '''PROPERTIES -> BOOKING QUESTIONS''' and determine what information you want to collect from your guests

*Go to '''ROOMS'''. A click on '''EDIT''' will open a field where you can set the name and quantity of "Rooms" of that type available.

Don't forget to '''SAVE'''!

== '''Step 2''' - Customise your Booking Page ==
*Go to '''BOOKING PAGE -> DESCRIPTION''' select which property/room and enter the information you want to display on your booking page. Fields you leave empty will not be displayed. If you want to display descriptions add it in each language you have enabled.

*If you want to add pictures go to '''BOOKING PAGE -> PICTURES''' and then select for which Property/Room you want to upload an image.

You have now finished a basic configuration of your booking page. If you want to customise the design of your booking page you can optionally do so under '''BOOKING PAGE -> DESIGN'''

== '''Step 3''' - Set your Prices ==

===Set a simple rate structure===
If you have a simple pricing (eg: one price per room - not per person, no extras or discounts) go to '''CALENDAR''' in the top menu. This is a table giving you a complete overview of your bookings, rates and inventory. By ticking the boxes you can select what you want to display.

Activate '''DAILY PRICES'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required.

===Override Dates===
Each date can be set to '''BLACKOUT''' in which case it is not available on that date or '''EXCEPTION''' in which case it uses the same booking strategy as the property's exceptional period. If no override is set (- - - - -) the booking strategy is as defined for the property.

To remove a price set it to 0 (numeral zero)

The price offered to the guest will be the lowest from your DAILY PRICES and your RATES which match the requested stay period.

===Set a refined rates and discount structure===
To set a defined structure go to RATES in the top menu. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. You can override this in the rates settings.

When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models.

'''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE

'''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY

'''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates.

== '''Step 4''' - Add your Bookings ==
To avoid double bookings it is advisable to enter the bookings you already have. In CALENDAR you will find a row INVENTORY. The number shows rooms remaining to sell. They can be edited to quickly change your availability. Doubleclick to open a popup and save the changes.

'To ''Add Bookings''' click on the person+ icon, fill in the information and SAVE. Your booking has now been entered into the system.

== '''Step 5'''- Install your Booking Widgets ==
Booking widgets connect your website to your booking page. Click on SETTINGS -> BOOKING WIDGETS. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets page.

Copy your widget to your website. To install the booking widgets on your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files. Your web hosting service should be able to provide information and assist you with this.

Setting up your Beds24.com account is free if you do it yourself. We can do the setup for you for a small one off fee starting from €19. Technical support for you or your web designer to integrate the availability calendars and booking widgets into your website is free. Upon request we can do this for you as well. Please contact clicking on SUPPORT in the top menu.

== '''Step 6''' - Do some test bookings to check everything is working. ==

'''Congratulations! You are now receiving on-line bookings.''' New on-line bookings will be added automatically. You can also enter new bookings manually.

If you want to set refined '''Refined Settings''' like [[Properties/Booking Rules|Booking Rules]], [[Properties/Discount Codes|Discount Codes]], [[Properties/Upsell Items|Upsell Items]], use deposit collection through [[Properties/Paypal|Paypal]] collect [[Properties/Credit Card|Credit Card ]], [[Rooms/Dependencies|Room Dependencies]] choose from the menu on the left.

Do the initial Setup

2013-02-12T23:23:51Z

Amberbb:

[[Category:How to]]
'''Properties''' can be Hotels, B&B´s, apartment houses, camp sites, etc. '''''Beds24,com''''' can handle multiple properties of different types.

A property can have only one or very many different rooms.

'''Rooms''' can, but do not need to, represent ''physical'' rooms; they are a way of splitting your property into separately bookable units.

These units or "Rooms" could be Guest Bedrooms, Hostel Dormitories, individual beds in Backpackers, camp sites, houseboats, holiday homes, individual hotel suites, etc.

If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property.

You're now only a few steps away from accepting on-line bookings. Follow the instructions. You will find context sensitive help throughout our system. If you are stuck, click on the '''?''' icons. You can also use this [[Main Page|Wiki]] for help.

== '''Step 1''' - Enter your Settings ==
Click on '''SETTINGS''' in the top menu bar.

*Go to '''ACCOUNT -> BUSINESS INFO''' and complete your details
*If you want to use another language than English on your booking page click on LANGUAGES and tick the ones you want to use

*Go to '''PROPERTIES -> DESCRIPTION''' and enter the name and the currency symbol you want to use

*Go to '''PROPERTIES -> BOOKING QUESTIONS''' and determine what information you want to collect from your guests

*Go to '''ROOMS'''. A click on '''EDIT''' will open a field where you can set the name and quantity of "Rooms" of that type available.

Don't forget to '''SAVE'''!

== '''Step 2''' - Customise your Booking Page ==

*Go to '''BOOKING PAGE -> DESCRIPTION''' select which property/room and enter the information you want to display on your booking page. Fields yu leave empty will not be displayed. If you want to display descriptions add it in each language you have enabled.

If you want to add pictures go to '''BOOKING PAGE -> PICTURES''' and then select for which Property/Room you want to upload an image.

You have now finished a basic configurtion of your booking page. If you want to customise the design of your booking page you can optionally do so under '''BOOKING PAGE -> DESIGN'''

== '''Step 3''' - Set your Prices ==

===Set a simple rate structure===
If you have a simple pricing (eg: one price per room - not per person, no extras or discounts) go to '''CALENDAR''' in the top menu. This is a table giving you a complete overview of your bookings, rates and inventory. By ticking the boxes you can select what you want to display.

Activate '''DAILY PRICES'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required.

===Override Dates===
Each date can be set to '''BLACKOUT''' in which case it is not available on that date or '''EXCEPTION''' in which case it uses the same booking strategy as the property's exceptional period. If no override is set (- - - - -) the booking strategy is as defined for the property.

To remove a price set it to 0 (numeral zero)

The price offered to the guest will be the lowest from your DAILY PRICES and your RATES which match the requested stay period.

===Set a refined rates and discount structure===
To set a defined structure go to RATES in the top menu. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. You can override this in the rates settings.

When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models.

'''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE

'''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY

'''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates.

== '''Step 4''' - Add your Bookings ==
To avoid double bookings it is advisable to enter the bookings you already have. In CALENDAR you will find a row INVENTORY. The number shows rooms remaining to sell. They can be edited to quickly change your availability. Doubleclick to open a popup and save the changes.

'To ''Add Bookings''' click on the person+ icon, fill in the information and SAVE. Your booking has now been entered into the system.

== '''Step 5'''- Install your Booking Widgets ==
Booking widgets connect your website to your booking page. Click on SETTINGS -> BOOKING WIDGETS. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets page.

Copy your widget to your website. To install the booking widgets on your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files. Your web hosting service should be able to provide information and assist you with this.

Setting up your Beds24.com account is free if you do it yourself. We can do the setup for you for a small one off fee starting from €19. Technical support for you or your web designer to integrate the availability calendars and booking widgets into your website is free. Upon request we can do this for you as well. Please contact clicking on SUPPORT in the top menu.

== '''Step 6''' - Do some test bookings to check everything is working. ==

'''Congratulations! You are now receiving on-line bookings.''' New on-line bookings will be added automatically. You can also enter new bookings manually.

If you want to set refined '''Refined Settings''' like [[Properties/Booking Rules|Booking Rules]], [[Properties/Discount Codes|Discount Codes]], [[Properties/Upsell Items|Upsell Items]], use deposit collection through [[Properties/Paypal|Paypal]] collect [[Properties/Credit Card|Credit Card ]], [[Rooms/Dependencies|Room Dependencies]] choose from the menu on the left.

Do the initial Setup

2013-02-12T23:22:00Z

Amberbb: sp.

[[Category:How to]]
'''Properties''' can be Hotels, B&B´s, apartment houses, camp sites, etc. '''''Beds24,com''''' can handle multiple properties of different types.

A property can have only one or very many different rooms.

'''Rooms''' can, but do not need to, represent ''physical'' rooms; they are a way of splitting your property into separately bookable units.

These units or "Rooms" could be Guest Bedrooms, Hostel Dormitories, individual beds in Backpackers, camp sites, houseboats, holiday homes, individual hotel suites.

If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property.

You're now only a few steps away from accepting on-line bookings. Follow the instructions. You will find context sensitive help throughout our system. If you are stuck, click on the ? icons. You can also use this [[Main Page|Wiki]] for help.

== '''Step 1''' - Enter your Settings ==
Click on '''SETTINGS''' in the top menu bar.

*Go to '''ACCOUNT -> BUSINESS INFO''' and complete your details
*If you want to use another language than English on your booking page click on LANGUAGES and tick the ones you want to use

*Go to '''PROPERTIES -> DESCRIPTION''' and enter the name and the currency symbol you want to use

*Go to '''PROPERTIES -> BOOKING QUESTIONS''' and determine what information you want to collect from your guests

*Go to '''ROOMS'''. A click on '''EDIT''' will open a field where you can set the name and quantity of "Rooms" of that type available.

Don't forget to '''SAVE'''!

== '''Step 2''' - Customise your Booking Page ==

*Go to '''BOOKING PAGE -> DESCRIPTION''' select which property/room and enter the information you want to display on your booking page. Fields yu leave empty will not be displayed. If you want to display descriptions add it in each language you have enabled.

If you want to add pictures go to '''BOOKING PAGE -> PICTURES''' and then select for which Property/Room you want to upload an image.

You have now finished a basic configurtion of your booking page. If you want to customise the design of your booking page you can optionally do so under '''BOOKING PAGE -> DESIGN'''

== '''Step 3''' - Set your Prices ==

===Set a simple rate structure===
If you have a simple pricing (eg: one price per room - not per person, no extras or discounts) go to '''CALENDAR''' in the top menu. This is a table giving you a complete overview of your bookings, rates and inventory. By ticking the boxes you can select what you want to display.

Activate '''DAILY PRICES'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required.

===Override Dates===
Each date can be set to '''BLACKOUT''' in which case it is not available on that date or '''EXCEPTION''' in which case it uses the same booking strategy as the property's exceptional period. If no override is set (- - - - -) the booking strategy is as defined for the property.

To remove a price set it to 0 (numeral zero)

The price offered to the guest will be the lowest from your DAILY PRICES and your RATES which match the requested stay period.

===Set a refined rates and discount structure===
To set a defined structure go to RATES in the top menu. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. You can override this in the rates settings.

When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models.

'''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE

'''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY

'''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates.

== '''Step 4''' - Add your Bookings ==
To avoid double bookings it is advisable to enter the bookings you already have. In CALENDAR you will find a row INVENTORY. The number shows rooms remaining to sell. They can be edited to quickly change your availability. Doubleclick to open a popup and save the changes.

'To ''Add Bookings''' click on the person+ icon, fill in the information and SAVE. Your booking has now been entered into the system.

== '''Step 5'''- Install your Booking Widgets ==
Booking widgets connect your website to your booking page. Click on SETTINGS -> BOOKING WIDGETS. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets page.

Copy your widget to your website. To install the booking widgets on your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files. Your web hosting service should be able to provide information and assist you with this.

Setting up your Beds24.com account is free if you do it yourself. We can do the setup for you for a small one off fee starting from €19. Technical support for you or your web designer to integrate the availability calendars and booking widgets into your website is free. Upon request we can do this for you as well. Please contact clicking on SUPPORT in the top menu.

== '''Step 6''' - Do some test bookings to check everything is working. ==

'''Congratulations! You are now receiving on-line bookings.''' New on-line bookings will be added automatically. You can also enter new bookings manually.

If you want to set refined '''Refined Settings''' like [[Properties/Booking Rules|Booking Rules]], [[Properties/Discount Codes|Discount Codes]], [[Properties/Upsell Items|Upsell Items]], use deposit collection through [[Properties/Paypal|Paypal]] collect [[Properties/Credit Card|Credit Card ]], [[Rooms/Dependencies|Room Dependencies]] choose from the menu on the left.

Do the initial Setup

2013-02-12T23:20:55Z

Amberbb: first pass copy-edit

[[Category:How to]]

'''Properties''' can be Hotels, B&B´s, apartment houses, camp sites, etc. '''''Beds24,com''''' can handle multiple properties of different types.

A property can have only one or ver many different rooms.

'''Rooms''' can, but do not need to, represent ''physical'' rooms; they are a way of splitting your property into separately bookable units.

These units or "Rooms" could be Guest Bedrooms, Hostel Dormitories, individual beds in Backpackers, camp sites, houseboats, holiday homes, individual hotel suites.

If you're renting your property as a whole, you still need to define one "Room" which in your case represents your complete property.

You're now only a few steps away from accepting on-line bookings. Follow the instructions. You will find context sensitive help throughout our system. If you are stuck, click on the ? icons. You can also use this [[Main Page|Wiki]] for help.

== '''Step 1''' - Enter your Settings ==
Click on '''SETTINGS''' in the top menu bar.

*Go to '''ACCOUNT -> BUSINESS INFO''' and complete your details
*If you want to use another language than English on your booking page click on LANGUAGES and tick the ones you want to use

*Go to '''PROPERTIES -> DESCRIPTION''' and enter the name and the currency symbol you want to use

*Go to '''PROPERTIES -> BOOKING QUESTIONS''' and determine what information you want to collect from your guests

*Go to '''ROOMS'''. A click on '''EDIT''' will open a field where you can set the name and quantity of "Rooms" of that type available.

Don't forget to '''SAVE'''!

== '''Step 2''' - Customise your Booking Page ==

*Go to '''BOOKING PAGE -> DESCRIPTION''' select which property/room and enter the information you want to display on your booking page. Fields yu leave empty will not be displayed. If you want to display descriptions add it in each language you have enabled.

If you want to add pictures go to '''BOOKING PAGE -> PICTURES''' and then select for which Property/Room you want to upload an image.

You have now finished a basic configurtion of your booking page. If you want to customise the design of your booking page you can optionally do so under '''BOOKING PAGE -> DESIGN'''

== '''Step 3''' - Set your Prices ==

===Set a simple rate structure===
If you have a simple pricing (eg: one price per room - not per person, no extras or discounts) go to '''CALENDAR''' in the top menu. This is a table giving you a complete overview of your bookings, rates and inventory. By ticking the boxes you can select what you want to display.

Activate '''DAILY PRICES'''. You can set your room prices here. Click in the DAILY PRICE row and set price and date range and click '''SAVE'''. You may modify individual dates as required.

===Override Dates===
Each date can be set to '''BLACKOUT''' in which case it is not available on that date or '''EXCEPTION''' in which case it uses the same booking strategy as the property's exceptional period. If no override is set (- - - - -) the booking strategy is as defined for the property.

To remove a price set it to 0 (numeral zero)

The price offered to the guest will be the lowest from your DAILY PRICES and your RATES which match the requested stay period.

===Set a refined rates and discount structure===
To set a defined structure go to RATES in the top menu. Multiple rates and discounts may be defined for each room. When multiple rates exist for a given date the system default will calculate and offer the lowest price that matches your criteria. You can override this in the rates settings.

When creating multiple rates you would generally set your highest price to always be available and create discounted price rates for longer stays, specific days of the week or date ranges as you require. This way you can create sophisticated rate models.

'''Adding Rates and Discounts''': To add a new rate click on the button ADD RATE

'''Copy a Rate:''' If you want to use the same rate for another room click on SAVE AS A COPY

'''Changing Rates and Discounts''': Click on the rate you want to change and enter your changes. You can delete rate setting and add new ones. You may re-use old rates that are still in the system by changing their start and end dates.

== '''Step 4''' - Add your Bookings ==
To avoid double bookings it is advisable to enter the bookings you already have. In CALENDAR you will find a row INVENTORY. The number shows rooms remaining to sell. They can be edited to quickly change your availability. Doubleclick to open a popup and save the changes.

'To ''Add Bookings''' click on the person+ icon, fill in the information and SAVE. Your booking has now been entered into the system.

== '''Step 5'''- Install your Booking Widgets ==
Booking widgets connect your website to your booking page. Click on SETTINGS -> BOOKING WIDGETS. Choose the widget you want to use. If required you can customise the appearance. If you need help please click on the HELP button on the top rights of the widgets page.

Copy your widget to your website. To install the booking widgets on your web site you will need the ability to edit the HTML of your page. This may involve knowing the passwords for your web server and the ability to transfer your files. Your web hosting service should be able to provide information and assist you with this.

Setting up your Beds24.com account is free if you do it yourself. We can do the setup for you for a small one off fee starting from €19. Technical support for you or your web designer to integrate the availability calendars and booking widgets into your website is free. Upon request we can do this for you as well. Please contact clicking on SUPPORT in the top menu.

== '''Step 6''' - Do some test bookings to check everything is working. ==

'''Congratulations! You are now receiving on-line bookings.''' New on-line bookings will be added automatically. You can also enter new bookings manually.

If you want to set refined '''Refined Settings''' like [[Properties/Booking Rules|Booking Rules]], [[Properties/Discount Codes|Discount Codes]], [[Properties/Upsell Items|Upsell Items]], use deposit collection through [[Properties/Paypal|Paypal]] collect [[Properties/Credit Card|Credit Card ]], [[Rooms/Dependencies|Room Dependencies]] choose from the menu on the left.

Main Page

2013-02-12T23:05:50Z

Amberbb: add exclamation mark

== Welcome to the Beds24.com Wiki! ==
'''''Beds24.com''''' is a complete Property Management System (PMS) for accommodation providers. It offers many intelligent features which help you to generate more confirmed bookings and administrate your lodging in less time.

This user manual will give you an overview and explain how to use the booking system in detail.

In the control panel there is a context sensitive help system which explains each setting.

===How to use the the Wiki===
-There is a category for each menu item in the control panel

-Under '''How to..''' you can find tutorials on how to [[Do the initial Setup]] or perform '''more complex settings'''

-Search using the search field

Main Page

2013-02-12T23:05:04Z

Amberbb: Emphasis added

== Welcome to the Beds24.com Wiki ==
'''''Beds24.com''''' is a complete Property Management System (PMS) for accommodation providers. It offers many intelligent features which help you to generate more confirmed bookings and administrate your lodging in less time.

This user manual will give you an overview and explain how to use the booking system in detail.

In the control panel there is a context sensitive help system which explains each setting.

===How to use the the Wiki===
-There is a category for each menu item in the control panel

-Under '''How to..''' you can find tutorials on how to [[Do the initial Setup]] or perform '''more complex settings'''

-Search using the search field

Main Page

2013-02-12T23:03:55Z

Amberbb: Change bolded title to 3rd level sub-section title

== Welcome to the Beds24.com Wiki ==
Beds24.com is a complete Property Management System (PMS) for accommodation providers. It offers many intelligent features which help you to generate more confirmed bookings and administrate your lodging in less time.

This user manual will give you an overview and explain how to use the booking system in detail. In the control panel there is a context sensitive help system which explains each setting.

===How to use the the Wiki===

-There is a category for each menu item in the control panel

-Under '''How to..''' you can find tutorials on how to [[Do the initial Setup]] or perform '''more complex settings'''

-Search using the search field

Main Page

2013-02-12T23:02:52Z

Amberbb: gr.

== Welcome to the Beds24.com Wiki ==
Beds24.com is a complete Property Management System (PMS) for accommodation providers. It offers many intelligent features which help you to generate more confirmed bookings and administrate your lodging in less time.

This user manual will give you an overview and explain how to use the booking system in detail. In the control panel there is a context sensitive help system which explains each setting.

'''How to use the the Wiki'''

-There is a category for each menu item in the control panel

-Under '''How to..''' you can find tutorials on how to [[Do the initial Setup]] or perform '''more complex settings'''

-Search using the search field

Category:Dashboard

2013-02-12T22:46:28Z

Amberbb:

The dashboard give you an overview of your account at a glance. You can see your latest bookings, upcoming arrivals and departures.

To view details or edit, doubleclick on the booking.