Beds24 Wiki - User contributions [en]

New Features and Updates

2026-06-25T07:13:37Z

Asher:

'''{{#fas:plus-square}} New Feature: Bulk Copy VRBO Promotions '''

We've added a new time-saving feature for properties managing VRBO promotions — you can now bulk copy an existing VRBO promotion to multiple VRBO-connected rooms or properties in one step.

Simply use the '''copy icon''' in the promotions list to duplicate any existing VRBO promotion and apply it to the properties of your choice. Each copy is created as a standalone promotion on the selected property — giving you full flexibility to adjust individual copies independently after creation.

*'''Quick setup''' — copy once, apply to multiple VRBO-connected properties simultaneously
*'''Independent copies''' — each promotion is created separately; later changes to the original do not affect the copies

For setup instructions, visit our wiki page: [https://wiki.beds24.com/index.php/VRBO_Promotions VRBO Promotions]

June 24th 2026
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'''{{#fas:lightbulb}} Airbnb Last Minute & Early Bird Discounts — Activate them on your listings now! {{#fas:rocket}}'''

If the Early Bird Discount and Last Minute Discount are not yet active on your Airbnb listings, now is the time to set them up. Both are quick to configure in Beds24 and have a measurable impact on booking performance.

'''Early Bird Discount'''

A percentage discount for guests who book 1–36 months in advance. Bookings with this set had lead times approximately 2.6x longer on average. Particularly worth activating for listings with availability well in advance, larger-group properties, or harder-to-fill units. Don’t leave future calendar dates unoptimised.

→ [https://view.highspot.com/viewer/6687858edaa2358aab990bb9?iid=6308cf06a819f9fc2b17a437#1 Airbnb Early Bird Discount — 1-Pager].

'''Last Minute Discount'''

A discount for guests booking within a defined window before arrival. Listings with this enabled are estimated to generate ~2% more bookings and ~2% more gross booking value over the following year. If you have open dates coming up, this is one of the fastest ways to improve fill rate.

→ [https://view.highspot.com/viewer/668786d0817d2b1bf3af9e46?iid=698eacdd28b1f515faf86f74#1 Airbnb Last Minute Discount — 1-Pager].

'''Activate both directly in Beds24 — it takes just a few minutes:'''

→ [https://wiki.beds24.com/index.php/Airbnb_Mapping#Discounts Beds24 Wiki: Airbnb Discounts ].

June 15th 2026

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'''{{#fas:plus-square}} New Feature: Optimize for Airbnb '''

We've added a new channel management feature called '''Optimize for Airbnb'''— designed for properties managing multi-channel distribution who want more control over how high-demand dates are allocated, without the manual calendar overhead.
When activated, you can selectively direct peak dates to Airbnb based on your guest profile preferences. Selected dates remain open on Airbnb while other connected channels are temporarily restricted during the booking window. If those dates remain unbooked within your specified window, availability is automatically restored across all channels before the main booking rush — so there is no risk to your overall occupancy.

*'''Fully optional — adjust or disable at any time'''
*'''Unsold dates reopen automatically after the booking window ends'''

'''Note''': If you decide to explore this, there is an optional, time-limited '''1% rebate on qualifying stays''' available through the program. Eligibility criteria apply and opportunities are not guaranteed for all listings.

For eligibility details and setup instructions, visit our wiki page: [https://wiki.beds24.com/index.php/Optimise_for_Airbnb Optimise for Airbnb:]

June 2nd 2026

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'''{{#fas:external-link-square-alt}} System (PHP) Upgrade – 27 May 2026'''

We will be performing a planned system upgrade on '''27 May 2026''' during the following window:

'''Upgrade window:''' 07:45–08:15 CEST

'''Expected downtime:''' Approximately 60 seconds

Based on our tests, the actual interruption should be very short '''(around 60 seconds or less)'''. We will aim to time the brief downtime as close to 08:00 as possible. While we do not expect delays, there is always a small chance the process may take longer.

'''Services temporarily unavailable during the downtime'''
*Beds24 Frontend website
*Control panel
*API V1 and V2
*Reseller sites
*Support tools
*Booking Engine

'''Services that will continue to run normally'''
*Auto actions
*Routines
*Webhooks
*Incoming bookings
*Channel connections
*Wiki, forum, and blogs

'''What users will experience'''
If accessing the website or control panel during the downtime:
*They may see a browser message such as “Unable to connect” or “Site unavailable”.

'''For integrations using our API:'''
*Requests made during the downtime will return an error such as “Connection refused”.

'''After the system is back online:'''
*Everything will operate as usual. Users will not need to log in again and should not notice any changes.

May 26th 2026

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'''{{#fas:external-link-square-alt}} Planned Maintenance - Media Service Upgrade.'''

We are migrating to a new Media service, the option (button) to upload/change pictures to Beds24 has been temporarily disabled.

Once the migration is complete, the Upload button will be enabled again in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES.

There will be no impact to your existing pictures.

May 19th 2026

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'''{{#fas:award}} 11 Years of Excellence: Beds24 designated Booking.com Premier Partner for 2026! {{#fas:trophy}} '''

Beds24 is proud to announce its designation as a Booking.com Premier Partner for the 11th consecutive year! This top-tier status recognizes our long-standing commitment to technical excellence and seamless connectivity. Whether using our full PMS or our specialized 'Channel Management Only' and 'White Label' solutions, our partners benefit from superior reliability, optimized performance with the latest features, and professional scalability. We look forward to another year of driving success together with our dedicated partners at Booking.com.

April 30th 2026

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'''{{#fas:award}} Flying High Again: Beds24 is once again an Airbnb Preferred+ Software Partner for 2026! {{#fas:trophy}} '''

Beds24 has once again been awarded Airbnb's Preferred+ Software Partner status for 2026 — the highest designation Airbnb grants to its connectivity partners, recognising outstanding technical performance, feature adoption, and connection stability. This continued recognition ensures our customers benefit from superior reliability, early access to the latest Airbnb features, advanced functionality for messaging, automated reviews and content management, as well as priority technical support from Airbnb's API team.

April 17th 2026

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'''{{#fas:plus-square}} Booking.com API updates '''

'''New functionality for Booking.com Content APIs.'''

It is possible to update your Invoice Settings, '''Invoices Contacts and Reservation Contacts directly from Beds24.'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKIN.COM > CONTENT > SPECIFIC PROPERTY CONTENT then add the details to Invoice Settings, Invoices Contacts and Reservations Contacts, then to send an update to Booking.com go to SYNC CONTENT and click 'Update to Booking.com' at the Property level and 'tick' Contacts AND Property Settings from the list of updates. Then send an update.

Another great upgrade is to the '''Fees/Taxes''' you can send to Booking.com from Beds24.

You can now send '''CLEANING FEES (an others) at the ROOM level''', previously for Booking.com these types of fees were at Property level only.

To send the details go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKIN.COM > CONTENT > SPECIFIC ROOM CONTENT (or SPECIFIC PROPERTY CONTENT) then use the Context (?) HELP for the specific fees and extended options, including setting dates.

'''For example'''
*AIRPORTSHUTTLEFEE=12 FROM=2026-03-09 TO=2026-05-31

Also you can now set different Cleaning fees for different periods, say you want to have a higher Cleaning fee in the Summer.

*CLEANINGFEE=250 FROM=2026-03-09 TO=2026-05-31
*CLEANINGFEE=350 FROM=2026-06-01 TO=2026-08-31
*CLEANINGFEE=250 FROM=2026-09-01 (if you do not have a TO date, then this will be the fee until you have another value that changes it.

March 20th 2026

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'''{{#fas:chalkboard-teacher}} Training Session with Airbnb: Mastering Effective Pricing Strategies For Your Success'''

A new training session with Airbnb highlights two effective pricing strategies to improve booking performance:

'''New Listing Discount:''' This can boost early visibility and increase initial conversion by 20-30%. This must be activated directly in Airbnb.

'''Non-refundable Rate:''' This appeals to price-sensitive guests and can increase conversion by 10-15%. This can be managed through Beds24.

For a deep dive into this topic, please refer to our master class video on pricing strategies [https://youtu.be/9q6eb1mOnsg here].

March 13th 2026

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'''{{#fas:plus-square}} STRIPE Payment Gateway Update '''

Beds24 has released an update to the Stripe connection. You can now collect payments manually in the Charges & payments tab via the STRIPE button and with Pending payments when using 'Stripe Checkout Version' = Embedded.

We have also reinstated the CARDTOSTRIPE info code when guests make a booking via your direct booking page, ensuring Auto actions can trigger on the CARDTOSTRIPE info code.

February 27th 2026

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'''{{#fas:award}} On Top of the Game Again: Beds24 is again Elite Partner of Expedia Group for 2026! {{#fas:trophy}} '''

Beds24 has once again been awarded Expedia Group’s Elite Connectivity Partner status for 2026 — an annual recognition given to only 14 top providers worldwide based on the past 12 months of performance. This ensures our customers benefit from highly reliable connectivity, faster access to new Expedia features, and an even stronger collaboration with Expedia Group.

February 24th 2026

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'''{{#fas:award}} Beds24 Achieves Vrbo Preferred Partner Status 2026 {{#fas:medal}}'''

Beds24 has once again been recognized as a Vrbo Preferred Partner for 2026. This designation confirms that our connectivity meets Vrbo’s highest standards for technical quality, stability, and integration performance.
A Preferred Partnership with Vrbo ensures that Beds24 users benefit from reliable synchronisation, access to Vrbo’s newest features, fewer errors, and stronger listing performance through high‑quality connectivity.

February 13th 2026

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'''{{#fas:lightbulb}} Airbnb: Act now to boost your Q1 results! {{#fas:rocket}}'''

Listings with a Non‑Refundable Discount gain ~ 30% more unique views, and guests choosing this option cancelled only 3% of the time — among the lowest rates globally. This means more committed bookers and stronger protection for you, with payouts even if guests cancel — except in specific Airbnb‑defined situations.

In Beds24 go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > BOOKING RULES. You can set your 'Non Refundable Discount' and the percentage you want (≥ 10%).

Set the Sync Type 'Everything' under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and send an update to Airbnb.
Alternatively you can set a non-refundable discount in your Airbnb extranet.

See our wiki page for setup steps: https://wiki.beds24.com/index.php/Airbnb_Mapping#Discounts

February 6th 2026

'''{{#fas:external-link-square-alt}} VRBO Promotions now available'''

VRBO Promotions is now live for all users.

You can create/activate Promotions for VRBO listings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway > PROMOTIONS. Check the [https://wiki.beds24.com/index.php/VRBO_Promotions Help Page:] for the instructions.

This feature helps you boost visibility and attract more bookings.

December 3rd 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #38: Expedia Group’s latest report, Unpack ’26 - The Trends in Travel! {{#fas:users}}'''

This provides invaluable insights backed by proprietary data from Expedia, Hotels.com, and Vrbo, along with input from 24,000 travelers worldwide and thousands of properties.

By activating these booking channels for your attractive property portfolio, you are contributing significantly. Be sure to leverage this information to improve your business strategies and maximize your success.

Discover more here: [https://www.expedia.com/unpack26 Unpack ’26 - The Trends in Travel Report:]

October 20th 2025

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'''{{#fas:plus-square}} Update VAT value in bookings with Auto actions'''

Beds24 has released a new function in Auto Actions to update the VAT value of the Charge Items in bookings.

See the examples in the Auto action wiki page :- [https://wiki.beds24.com/index.php/Auto_Actions#Modify_description/values_of_an_existing_invoice_item_in_a_booking here]

October 17th 2025

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'''{{#fas:chalkboard-teacher}} Webinar with Airbnb: Airbnb’s 5-star formula to drive reviews'''

Airbnb and Beds24 are collaborating to share with you the latest tips around performance optimization and hosting on Airbnb.
n this joint webinar specialists from Airbnb we will show you how to optimise your listing for best performance and ranking on Airbnb and how to get more 5star reviews.

Date & Time: October 14th 12:00 am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 6:00pm Bali, 8:00pm Sydney

Watch the recording [https://wiki.beds24.com/index.php/Webinars here].

October 7th 2025

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'''{{#fas:external-link-square-alt}} Scheduled downtime due to mayor server and security upgrade'''

We are performing a major server and security upgrade which involves enhanced '''security measures for credit card collection and credit card storage ''', a change of '''our IP address''' and upgrades to the '''menu structure'''.

'''Date & Time: September 23rd, 4:00 AM GMT '''

'''Expected downtime: ~60 minutes'''

*Booking page & payment requests: Entering card details directly on the checkout page will be deprecated. Instead, details will be collected via a secure external service, settable in the Credit Card payment gateway menu.
*Credit card details collected via the Credit Card payment gateway will only be displayed once and then deleted once viewed. Be sure to store the details securely offline if required.
*Cards collected via the Credit Card payment gateway cannot be auto transmitted to Stripe, if you use your Stripe account for card processing use the Stripe payment gateway to collect the card and not the Credit Card payment gateway.
*Our new IP address will be: 188.34.132.40 If you have whitelisted our IP in your email system or other services, please update it accordingly.
*{{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS to be renamed to MARKETPLACE.
*Reorganization of Payments and Booking Rules menus for better clarity.

For more information on the planned changes please see [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

16th September 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #37: Benefit from Your Conviction with the Beds24 Affiliate Program ! {{#fas:users}}'''

Beds24's affiliate program is designed for those who are convinced of the effectiveness of Beds24's solutions, allowing them to earn rewards by referring others and acting as advocates for Beds24.
For more detailed information about the program, including how to participate, please visit the relevant wiki page:

* [https://wiki.beds24.com/index.php/Refer_a_Friend Refer a Friend:]

2nd September 2025

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We’re excited to announce that Beds24 has joined forces with Visit Group, the leading technology platform for the hospitality, experience, and travel industry in the Nordics.

This partnership enables us to deliver better service, roll out improvements more quickly, and continually elevate your experience with Beds24.

Behind the scenes, we’re already preparing a major infrastructure upgrade set to launch later this year. This isn’t just a routine update — it’s a substantial investment designed to boost performance, speed, and reliability, ensuring smoother automation for all our users.

And there’s more to look forward to: within the next months, we’ll be introducing an integration with a state-of-the-art booking engine, a powerful tool for your direct distribution.

2nd September 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #36: Phocuswright Insights 2025 - Adapt Your Strategy to Meet Travelers Where They Search and Book! {{#fas:earth}}'''

In 2025, travelers primarily rely on OTAs, search engines, and review sites for booking, with emerging interest in AI-generated recommendations (but still niche). Therefore you should optimize your distribution strategy and your listings across these channels and leverage Beds24’s channel management to remain competitive in this evolving landscape.

For helpful guidance, consult Beds24’s wiki pages. Here are some of them:

* [https://wiki.beds24.com/index.php/Category:Channel_Manager Channel Management:]
* [https://wiki.beds24.com/index.php/Category:Reviews Reviews:]
* [https://wiki.beds24.com/index.php/TripConnect TripAdvisor (TripConnect):]

27th August 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #35: Maximize Revenue by Leveraging the Right Amenities! {{#fas:home}}'''

Research shows that offering popular amenities boosts occupancy, increases revenue, improves guest satisfaction, and listing visibility on major OTAs. Tailoring and marketing amenities to your property's target audience can differentiate your listing and maximize profitability. With summer ending, now is the time to prepare for the upcoming seasons and attract more bookings.

Find out more:

* [https://wiki.beds24.com/index.php/Boost_your_listing%27s_search_ranking#Features_and_Amenities Features & Amenities:]

19th August 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #34: Software Providers for Hospitality & Vacation Rental: Unlock New Opportunities! {{#fas:rocket}}'''

A few weeks ago, we introduced the new Beds24 Marketplace. It's worth exploring periodically, as new partners are added regularly. If you notice a missing integration, feel free to contact the provider directly and encourage them to apply for a partnership.

Find out more:

* [https://beds24.com/control3.php?pagetype=apps Control Panel Apps & Integrations:]
* [https://beds24.com/marketplace.html Beds24 Marketplace:]

11th August 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #33: GAP FILLER - Maximize Revenue by Leveraging Booking Gaps! {{#fas:chart-line}}'''

This week’s focus is on understanding and filling booking gaps, which are unoccupied days between bookings often caused by minimum stay restrictions. Using the Beds24 "GAP FILLER" feature, you can automatically optimize these gaps for increased revenue. For detailed tips on leveraging this feature, read the full blog article and have a look at our wiki page:

* [https://blog.beds24.com/optimize-revenue-by-leveraging-booking-gaps/ Blog article: Optimize Revenue by Leveraging Booking Gaps:]
* [https://wiki.beds24.com/index.php/Sell_Remaining_Single_Nights GAP FILLER:]

28th July 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #32: Optimize Distribution with Smart Channel Activation and Booking Limits! {{#fas:rocket}}'''

Adjust your property distribution strategy by selectively managing channel availability. For more detailed guidance on optimizing your distribution options, explore the following wiki pages:

Here are some relevant wiki pages for you to explore:

* [https://wiki.beds24.com/index.php/Channel_Inventory Channel Inventory:]
* [https://wiki.beds24.com/index.php/Category:Channel_Manager#Can_I_send_different_availability_to_channels%3F Limit availabilities per channel:]

16th July 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #31: Why It Pays for Property Managers to Work with a Payment Provider like Stripe! {{#fas:credit-card}}'''

Integrating payment providers like Stripe with Beds24 streamlines payment processing, offering secure, multi-currency transactions and fraud protection. This reduces manual work, improves cash flow, and enhances guest trust. Overall, it simplifies financial management, boosts security, and encourages repeat bookings for property managers.

Find out more:

* [https://wiki.beds24.com/index.php/Stripe Stripe:]

9th July 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #30: Personalize Guest Communications Using Dynamic Content for Better Customer Focus! {{#fas:bullseye}}'''

Discover how Beds24’s dynamic content features can help you personalize guest communications, from booking confirmations to post-stay messages, enhancing guest experience and loyalty. Learn practical tips on automating personalized messages and integrating third-party tools to elevate your property management.

Here are some relevant wiki pages for you to explore:

* [https://wiki.beds24.com/index.php/Category:Messaging Messaging:]
* [https://wiki.beds24.com/index.php/Template_Variables Template Variables:]

3rd July 2025

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'''{{#fas:external-link-square-alt}} Upgrade to the 'Apps & Integrations' page

As part of our new Beds24 Marketplace approach we have upgraded the general 'Apps & Integrations' menu page. When you go {{#fas:cog}} (SETTINGS) > APPS & INTEGRATION you will find an overview of your activated connections at the top and further down all other available integrations.

More about the Beds24 Marketplace: 
Our Beds24 Marketplace is a new digital shop window showcasing those tools that have seamless integrations with Beds24, making it easier than ever for you to find compatible solutions.
Our Marketplace simplifies your search by displaying partner tools that work effortlessly with Beds24, helping you streamline operations, expand your capabilities, and customize your property management setup. Whether you're seeking to add complementary services or optimize your workflow, this platform provides a curated selection of integrated solutions.

27th June 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #29: Why Utilizing multi language Support and localization Is Key to Boosting Your Property’s Reach and Guest Satisfaction! {{#fas:earth}}'''

This tip of the week emphasizes the importance of adopting a multilingual and individualised approach across all aspects of your property management and marketing efforts. It's not just about support or content, but about creating an inclusive experience that appeals to an international audience, improves communication, and builds trust. This can boost your property's visibility, attract more diverse guests, and give you a competitive edge.

Please find some of the relevant wiki pages to explore here:

* [https://wiki.beds24.com/index.php/Multilingual_Booking_Page Multilingual Booking Page:]
* [https://wiki.beds24.com/index.php/Template_Variables#Currency_Conversion Currency Conversion:]
* [https://wiki.beds24.com/index.php/Languages Languages:]
* [https://wiki.beds24.com/index.php/Category:Messaging Messaging:]

26th June 2025

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'''{{#fas:plus-square}} Homes & Villas by Marriott Bonvoy: Integration Update 'Promotions' '''

The integration update 'Promotions' allows users of this channel integration to send prices and promotions for a flexible range of dates! Multiple promotions can be applied per booking.

Learn more: [https://wiki.beds24.com/index.php/Marriott#Promotions Homes & Villas by Marriott Bonvoy: 'Promotions']

12th June 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #27: How to Choose the Right Channel Manager for Your Properties! {{#fas:earth}}'''

Choosing the right channel manager is vital for property managers aiming to maximize visibility, streamline operations, and increase bookings across multiple booking channels including their direct bookings. Beds24's channel management solution is based on extensive experience, high-performing connectivities and preferred partnerships with major OTAs like Booking.com, Airbnb, Vrbo and Expedia.

Find out more:

* [https://blog.beds24.com/what-are-the-must-have-channels-for-hotels-and-vacation-rentals/ 'Why Beds24 Customers Say: "Beds24 Provides the Best Channel Manager" ':]

6th June 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #26: Boost Your Bookings and Revenue by Optimizing Your Distribution Channels! {{#fas:rocket}}'''

Besides direct bookings choosing the right OTA channels is crucial for increasing your property's VISIBILITY and REVENUE. Beds24, as a premier partner of all major OTAs like Booking.com, Airbnb, Expedia Group, and Vrbo, has the expertise to guide you through this process.

Check out our latest blog article :

* [https://blog.beds24.com/what-are-the-must-have-channels-for-hotels-and-vacation-rentals/ 'The Must-Have Channels for Hotels and Vacation Rentals']

28th May 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #25: Boost Revenue with Gift Vouchers! {{#fas:gift}}'''

Beds24's gift voucher feature enables property managers and hoteliers to sell customized vouchers through a dedicated customized booking page, allowing guests to easily select, personalize, and purchase gift vouchers. This seamless setup enhances guest experience and boosts sales.

Find out more:

* [https://wiki.beds24.com/index.php/Gift_Vouchers Gift Vouchers]

22th May 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #24: Manage alterations and cancellations for Airbnb in Beds24! {{#fas:tools}}'''

Beds24 is dedicated to streamlining booking processes and enhancing operational efficiency. The latest update in our Airbnb dashboard introduces useful new tools.

* An "Overview" tab now allows easy management of guest alteration requests.

* Submit alteration requests directly to guests, improving communication.

* Request cancellations from guests, all from a centralized location.

Learn more:

* [https://wiki.beds24.com/index.php/Category:Airbnb#Manage_alterations_and_cancellations Manage Alterations and Cancellations]

14th May 2025

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'''{{#fas:plus-square}} Manage alterations and cancellations for Airbnb in Beds24'''

On the "Overview" tab of the booking you can
*Manage alteration requests from guests
*Submit alteration requests to guests
*Request cancellations from guests

12th May 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #23: Boost Revenue and Delight Guests with Upselling! {{#fas:rocket}}'''

Upselling is a powerful strategy to boost revenue and delight guests. With 'Upsell Items' Beds24 offers a feature to create and manage additional offerings. Learn more:

* [https://wiki.beds24.com/index.php/Upsell_Items Upsell Items]

5th May 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #22: Streamline Your Operations with Custom Dashboards!'''

With Beds24's 'Custom Dashboards', you can enhance your daily operations, create role-specific dashboards, integrate external content or just keep track with the right monitoring!. Learn more:

* [https://wiki.beds24.com/index.php/Category:Dashboard Custom Dashboards]

26th April 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #20: Enhance Your Vrbo listings for Maximum Visibility and Bookings!'''

As a preferred connectivity partner of all leading OTAs, we’re dedicated to helping you enhance your listings across various distribution channels. Today we want to provide some impactful strategies to improve your Vrbo listings with our latest blog article:

* [https://blog.beds24.com/how-to-boost-your-lisitings-on-vrbo/ How to boost your listings on Vrbo]

9th April 2025

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'''{{#fas:clipboard-list}} Beds24 Customer Survey "Features & Integrations": Your feedback is essential! '''

Please take a moment to complete this quick survey about the features and integrations of Beds24. Your insights will help us enhance our service and better meet your needs. Thank you for your valuable input.

[https://forms.gle/dnGqXQigM4BMjRBw8 Click here to open the survey]

25th March 2025

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'''{{#fas:award}} Beds24 Earns "Seamless Experience Product" Badge from Booking.com '''

Beds24 has been awarded the prestigious "Seamless Experience Product" Badge from Booking.com, a recognition granted to few partners worldwide! This highlights our commitment to providing you and your guests with an enhanced integration and smoother experience. We are thrilled to be among such esteemed partners for the sake of you, our channel management users and valued customers.

24th March 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #18: Enhance Guest Experience with Guest Guides & Auto Action!'''

Enhance your guest experience by setting up personalized Guest Guides and automating their delivery through Auto Actions. You can find relevant advice on this in our help pages. Learn more:

* [https://wiki.beds24.com/index.php/Guest_Guide Guest Guide]

24th March 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #17: Use Agent Prices to Boost Strategy for Special Target Groups!'''

Customize pricing for target groups, such as Closed User Groups (Corporate Deals), Reseller Partnerships, and Special Events. To create dedicated agent pages, you'll need to set up Agent Prices first. Learn more:

* [https://wiki.beds24.com/index.php/Category:Agents Special prices and booking page for agents]
* [https://wiki.beds24.com/index.php/Invoicees Assign some or all of the invoice items to a specific invoicee]

10th March 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #16: Maximizing Occupancy and Revenue with a Smart Distribution Strategy!'''

A strong distribution strategy is vital for success in hospitality and short-term rentals. Leverage diverse booking channels to boost occupancy and revenue.
Adjust your inventory and set calendar prices with a multiplier here:

* [https://wiki.beds24.com/index.php/Channel_Inventory Adjust inventory sent to channels]
* [https://wiki.beds24.com/index.php/Setting_Prices_for_Booking_Channels#Price_Multiplier Adjust calendar prices with a multiplier for booking channels]

3rd March 2025

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'''{{#fas:chalkboard-teacher}} Webinar: Ask me anything about Auto Actions'''

This webinar is all about Auto Actions. We will show you best practices for Auto Actions and answer all your questions.

Date & Time: February 26th 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

Watch the recording [https://wiki.beds24.com/index.php/Webinars here].

24th February 2025

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'''{{#fas:external-link-square-alt}} Refresh Booking List with customization and bulk action options'''
The List view for bookings (BOOKINGS > LIST) has been upgraded. You can now
*Perform bulk changes to modify multiple bookings in one go
*Choose which columns you want to see in the list
*Change the order of the columns
*Create and save multiple views

For instuctions on the new options go to BOOKINGS > LIST and click on HELP in the top right.

20th February 2025

----

'''{{#fas:plus-square}} Discount Promotion on Vrbo'''

If your are using Occupancy Pricing with Vrbo weekly and monthly discounts will now get highlighted on your Vrbo listing with a strikethrough.

18th February 2025

----
'''{{#fas:award}} Beds24 namend an Expedia Elite Partner for the fifth year in a row '''

Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Partners'. We are proud to be amongst Expedias top-performing partners.

February 13th 2025
----

'''<div class="warning">{{#fas:exclamation-triangle}} Changes to Google Hotel Ads on February 5th: Action Required</div> '''

Google has made sigificant changes to Hotel Ads.

'''If you are using Googles Free Booking links''' or '''Google for Vacation Rentals''' there is no change. These will work as before.

'''If you are bidding via Beds24''': Google will discontiue this method. Paid hotel ads can now only be placed via the Google Ads Centre. We have developed a connection to Google Ads Center which will allow you to connect your Beds24 account to Google to send your live prices and avaialbility for paid ads. [https://wiki.beds24.com/wikiDE/index.php/Google_Hotel_Ads#Google_Hotel_Ads_f.C3.BCr_Hotels.2C_B.26Bs.2C_G.C3.A4steh.C3.A4user_und_andere_hotel.C3.A4hnliche_Unterk.C3.BCnfte:_Kostenlose_Google-Buchungslinks_und_bezahlte_Kampagnen We have updated our Google help page with instructions on how it works and how to set it up].

Please note or a Google Ads Center connection a fee of €0.50 per room (not per noom trype) applies on top of the normal channel manager fees.

January 24th 2025
----

'''{{#fas:award}} Beds24 confirmed as Vrbo Preferred Partner '''

We are proud to be again amongst Vrbos top performing partners which allows us to provide advanced connectivity to our customers.

January 23rd 2025

----
'''{{#fas:plus-square}} Payout information for payments by Booking.com bookings'''

If you have bookings where Booking.com collects the payment you can now access the current live payout value at Booking.com directly from Beds24. To see the latest information open the booking and go to "Details".

*For bank transfers from Booking.com you will see amount and when its due
*For Booking.com virtual card you will see the the current amount on the card and when the card becomes active

20th January 2025

----
'''{{#fas:plus-square}} Access your listing on Booking.com from Beds24'''

The new button "View at Booking.com" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > MAPPING will open your listing on Booking.com.

7th January 2025

----
'''{{#fas:chalkboard-teacher}} Webinar: Tips & Tricks '''

Beds24 offers many cool functions which help you save time and improve your workflows and your guests experience.

In this webinar the Beds24 team will share their favourite tips and tricks.

Date & Time: November 28th 12:00am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 6:00pm Bali, 8:00pm Sydney

Register: [https://us06web.zoom.us/meeting/register/tZYlceutqzMjHd0yRFv7rEVoBHjTVDkGfBx6 Click here to register]

21st November 2024

----
'''{{#fas:plus-square}} Pricelabs can now send prices to multiple Daily Prices'''

Pricelabs has made an upgrade to their system which allows sending to multiple Daily Prices in Beds24. This as an alternative to linking Daily Prices in Beds24 for those who want to make some Daily Prices not always available. Check the instructions inside Pricelabs or reach out to Pricelabs support if you need assistance setting this up.

19th November 2024

----

'''{{#fas:external-link-square-alt}} We would love to hear your feedback'''

You might have noticed a slide-out feedback button on the right of your Beds24 account. Click to tell us in a few words your experience using this page. Your Feedback will help us to prioritize the next updates for the control panel.

For more information and all implemented and next planned changes please see [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

14th November 2024

----
'''<div class="warning">{{#fas:exclamation-triangle}}Bookings will be periodically archived</div> '''

From now on bookings will periodically be 'Archived' this is to help with performance.

You can find more information on this function [https://wiki.beds24.com/index.php/Category:Bookings#Archived_Bookings here].

13th November 2024

----
'''<div class="warning">{{#fas:exclamation-triangle}} Scheduled Maintenance on November 11th at 04:30 GMT</div> '''
On 11 November at 04:30 GMT there will be essential maintenance works performed on the router infrastructure at our data center.

This work will cause the network connection between the Beds24 website and the Internet to be interrupted.

The work is estimated to last up to one hour and the web site will not be available during this period.

There is no action required from you and services will be normal after the work is completed.
If you will require data during the works period please prepare a download or other offline copy in advance.

We apologize for any inconvenience these essential works cause.

7th November 2024

----
'''{{#fas:info-circle}} Airbnb changed its iCal without informing us '''

Bookings were cancelled due to the change. We have made an adjustment on our side so that it now works again. You don't have to change anything, the status will adjust automatically.

Since iCal (especially Airbnb's iCal) is not reliable, we strongly recommend using our certified API connection. For this we are a Preferred+ Partner of Airbnb with a very powerful interface.

You can set up the API interface under SETTINGS (menu on the left) CHANNEL MANAGER > AIRBNB. Click on HELP (? Icon top right ) for more information.

2nd November 2024

----

'''{{#fas:info-circle}} TripAdvisor Rentals has ceased operations '''

TripAdvisor has shut down its TripAdvisor Rentals business including Holiday Lettings, Flipkey, and Niumba. as of October 2024.

Tripadivisor has terminated their agreement with Beds24 as per the end of December and we will remove all connections at this time. Since guests are not be able to book your property any more as of now we recommend you remove the connections you have activated so you are not billed for the links.

You can do this in
*(SETTINGS) CHANNEL MANAGER > TRIPADVISOR RENTALS
*(SETTINGS) CHANNEL MANAGER > TRIPADVISOR ICAL
*(SETTINGS) CHANNEL MANAGER > FLIPKEY

For an overview on the activated connections please go to (SETTINGS) CHANNEL MANAGER .

1st November 2024

----

'''{{#fas:chalkboard-teacher}} Joint Webinar: Secret Tips from Booking.com

Together with a Booking.com expert we showed you how to benefit most from this integration, how to improve your performance in detail and how to get more efficient managing bookings and listings.

In case you missed the webinar you can watch it here: https://youtu.be/tbTkrbDn79k

25th October 2024

----

'''{{#fas:lightbulb}} Tip of the week: Policy override for Booking.com'''

Offering a refundable rate can be a significant driver for bookings. But what if you do not want to allow cancellations on certain periods for example around New Years? Now there is something you can only do in Beds24 and not in Booking.com which is override your policy. You can do this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS. For more information click [https://wiki.beds24.com/index.php/Booking.com:_Create_Booking.com_Rate_Plans_in_Beds24#Policy_Overrides here].

You can find more Tips & Tricks [https://wiki.beds24.com/index.php/Tips_and_tricks here].

23rd October 2024

----

'''{{#fas:external-link-square-alt}} Booking Overview'''

As a next step on the updates to the control panel we have added an "Overview" which displays the most important information from other tabs so you can have the essentials in one view.

The overview opens is read only and opens via the {{#fas:clipboard-list}} icon. A click on an "Edit" icon will take you to the tab where you can make changes. We are planning to build out the overview which will eventually encorporate all functionality and replace the tabs.

For more information and all implemented and next planned changes please see [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

15th October 2024

----

'''{{#fas:chalkboard-teacher}} Joint Webinar: Secret Tips from Booking.com

Don't miss our Booking.com webinar. Beds.24 and Booking.com provide a seamless integration. Together with a Booking.com expert we will show you how to benefit most from this integration, how to improve your performance in detail and how to get more efficient managing bookings and listings.

Date & Time: October 22nd 12:00am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 7:00pm Bali, 8:00pm Sydney

11th October 2024

----
'''{{#fas:plus-square}} Airbnb Hosting Quality Dashboard'''

Your “Hosting Quality” is crucial for your Airbnb listing.

With our new dashboard we can support you even better in the future in discovering optimization potential at any time. Recognize potentials, solve straight away.

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > RATINGS and check it out.

27th September 2024

----

'''{{#fas:plus-square}} Report cancellations and booking modifications to Trivago'''

Trivago bookings have an "Update to Trivago" button under "Details" which you can use to report cancellations or modifications. If the price of the booking changes update the "Price" field in "Charges and Payments" before sending.

19th August 2024

----
'''{{#fas:chalkboard-teacher}} How to become a '"Premier Host" on Vrbo'''

Vrbo’s Premier Host program helps hosts stand out by recognizing property managers and owners who consistently provide exceptional guest experiences. This exclusive, invite-only program offers valuable perks and advantages.

Watch our joint webinar with Vrbo to discover the special privileges and services for Premier Hosts, and learn how to achieve this coveted status.

https://youtu.be/NIPHMfB2Ix4

15th August 2024
----

'''{{#fas:plus-square}} Automated reviews for Airbnb'''

Leaving your guest a positive review increases the likelihood that they’ll do the same for you, and building up reviews is important in the long run. Our new Airbnb Automated Reviews feature helps you mange your reviews efficiently:

*Review Template: Enter your review text under "Auto Review Text" in (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING. If the review text field is left empty, reviews will not be sent automatically. You can personalize your review by using Template Variables.

*Review Trigger: When you provide a review text guests will automatically receive a five-star review along with the provided text four days after check-out, unless you have already manually reviewed the guest.

*Full Control: If a booking doesn’t go as planned, you can reveiw the guest up do three days after check-out manually or change the setting for "Allow Review" in Mail & Action tab to "Disable".

[https://wiki.beds24.com/index.php/Airbnb_Mapping#Reviews Click here for more information].

12th August 2024

----
'''{{#fas:lightbulb}} Get more bookings'''

Ranking well on OTAs is becoming increasingly challenging as channels prioritize quality. Airbnb's "Guests' Favorites" and Vrbo's "Premier Host" initiatives make it difficult for listings with lower quality ratings to rank well.

We have compiled key tips on how you can[https://wiki.beds24.com/index.php/Optimize_Content optimize content] to attract more bookings. Customers who made even small changes have seen their conversions and bookings increase by 140% in just 30 days.

18 July 2024

----

'''{{#fas:external-link-square-alt}} Check-out Instructions for Airbnb'''

It is important that your guests know wha tasks you expect them to perform before they leave. Clear instructions will it round out the guest experience and avoid any confusion which might lead to bad reviews.

To make this easier for you, you now have the option to send check-out instructions directly from Beds24. You can provide information on how to
*Return keys
*Turn things off
*Take out trash
*Lock up
*Gather towels
*Other taks / proviede additional instructions

To send these from Beds24 you need to enter them in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT, have your sync type set to "Everything'" then press "Update in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > MAPPING.

6 July 2024

----

'''{{#fas:external-link-square-alt}} Upgrade for Airbnb API fees '''

From now on you can also send fees per night, per person and per person/night as well as fees per pet.

6 July 2024

----

'''<div class="warning">{{#fas:exclamation-triangle}} Increased Security: Action Required</div> '''

From June 19th we will send an email with a special login link whenever we detect a login from a new device or browser. In this case login will only be possible by opening this link in the same browser trying to login.

Login using a device that has been used before is not affected by this change.

Make sure all you and all your sub account users have access to Email notifications sent for their account or sub account.

18th June 2024
----

'''{{#fas:external-link-square-alt}} Slide-out help'''

As a next step on the updates to the control panel we have started to implement slide-out help on select menu pages.

What has changed:

When you hover on the {{#far:question-circle}} for examle on {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > VIEW CONTENT you will see a summary with key information for this menu page. When you click the complete help page will open as it does now.

Over the next week this function will be rolled out on key pages.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

13th June 2024

----

'''{{#fas:external-link-square-alt}} Auto Actions for Expedia messaging and Calendar Additions'''

Automatic sending for messaging with Expedia is now possible.

For the Calendar we have released a number of enhancements:
*a * icon with a price indicates that there is a minimum stay set in the daily price rule for this daily price.
*hover texts on the Daily Prices in the Calendar show you minimum stays, maximum stays and prices for different occupancies
*group bookings are marked with a {{#fas:circle}} icon. For the master booking, the circle is filled.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

13th April 2024

----

'''{{#fas:external-link-square-alt}} New onboarding flow for Booking.com'''

As part of our ongoing effort to improve workflows we have changed the way our connection with Booking.com works.

'''Why have we done this?'''

Until now we have automatically confirmed connection requests. When we confirm a connection request Booking.com deletes the properties prices and availability and expects the prices and availability to be sent from the channel manager.

Since we can not know if a property is ready this can result in properties being closed at Booking.com.

'''What changes?'''

The change we have made allows you to activate the connection yourself when you are ready.

'''What happens if I am already connected?'''

Nothing. The change only applies to new connections.

The instructions for the [https://wiki.beds24.com/index.php?title=Booking.com:_Synchronise_bookings_prices_availability mapping] and for the [https://wiki.beds24.com/index.php?title=Booking.com:_Import_Properties_from_Booking.com_to_Beds24 property import] have been updated.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

10th April 2024

----
'''{{#fas:external-link-square-alt}} Download Beds24 Mobile App Version 3 '''

*Bookings now display more information:
**Info Items
**Custom Booking Questions
**Group booking information
**Time of booking
*Improved search function allows the search for arrivals, departures and current bookings by date
*Booking text fields can not be copied to the clipboard

For IOS: Search for Beds24 or use this link: https://apps.apple.com/app/beds24/id1637083171

For Android: Search for Beds24 or use this link: https://play.google.com/store/apps/details?id=com.beds24

2nd April 2024

----
'''{{#fas:plus-square}} Messaging integration with Expedia Group (Beta)'''

As an Expedia Elite partner Beds24 was granted early access to Expedias new messaging API.

You can now conveniently communicate with guests who booked via Expedia from the booking in Beds24. Messages from guests will also show under MESSAGES.

The feature is automatically enabled. [https://wiki.beds24.com/index.php/Expedia_Mapping#Send_and_receive_messages For more information click here].

This function is still in beta testing while Expedia fixes bugs. At the moment you can send only messages manually. Automatic sending will be possible shortly

26th March 2024

----

'''{{#fas:award}} Beds24 is now Airbnb Preferred+ Partner '''

Airbnb’s 2024 list of preferred partners is out and BEDS24 was named a Preferred+ partner!
We’re honored to be one of the select few to receive this status as a nod to the quality of service we provide.

You can learn more about the program and what it means for us and our customers on our [https://blog.beds24.com/ blog].

----

'''{{#fas:award}} Beds24 confirmed as an Expedia Elite Partner and a Vrbo Preferred Partner '''

Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Partners' . In 2024, only the top 2% of Expedia Group's connectivity partners are Elite. We are proud to be part of it.

February 19th 2024

----
'''{{#fas:plus-square}} Templates for Auto Actions'''

To simplify the use of Auto Actions, we have created templates for frequently used Auto Actions.

If you now click on "New Auto Action", you can choose whether you want to start with an empty Auto Action as before or whether you want to use a template that you can customise further.

9th February 2024

----

'''{{#fas:plus-square}} Marker for Group bookings'''

In the new calendar group bookings are now marked with an{ {#fas:circle}} icon so that they can be recognised at a glance.

9th February 2024

----

'''{{#fas:plus-square}} Receive Airbnb suspension warnings in Beds24'''

As a host, it is important to be aware if an Airbnb listing is at risk of being suspended. This is why we now show Airbnbs suspension warnings under MESSAGES. If you see such a message click on the link in the message for details. Resolve the issues immediately if required by involving Airbnb support.

5th February 2024

----

'''{{#fas:external-link-square-alt}} Rates renamed to "Fixed Prices"'''

As a next step on the updates to the control panel we will rename "Rates" to "Fixed Prices". The change will go live shortly. Some help pages have already been updated, the rest will follow shortly. If you see any place where the term "Rates" is used by the end of this week please let us know.

Why we want to do this: Many customers starting with Beds24 confuse what we call rates with channel rate plans. Using the terms "Daily Prices" for dynamic prices and "fixed prices" for prices which have a start and an end date should stop this.

In terms of functionality nothing will change.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

8th January 2024

----

'''{{#fas:external-link-square-alt}} Changes to the control panel'''

We are working on improving usability and workflows. This involves changes to the location of settings, setting names and menus.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

30th December 2023

----

'''{{#fas:plus-square}} Report guest misconduct to Booking.com'''

Now you can easily report a guest's misconduct directly from Beds24 to Booking.com.

At the bottom of the "Details" tab of the booking you will find the button to submit.

This option is available after check-in for bookings that are not cancelled. If you need to cancel the booking, report the misconduct beforehand.

27th December 2023

----

'''{{#fas:plus-square}} Messaging integration with VRBO group'''

You can now conveniently communicate with guests who booked via VRBO or one of their brands from the booking in Beds24. Messages from guests will also show under MESSAGES.

The feature is automatically enabled. [https://wiki.beds24.com/index.php/VRBO_Account#Send_and_receive_messages For more information click here].

15th November 2023

----
'''{{#fas:external-link-square-alt}} Download Beds24 Mobile App Version 2 '''

*Phone numbers and Email address are now clickable
*The Arrivals menu now shows the arrival time
*Bookings list now show the sum of charges for each bookings
*Bookings show the sum of all payments

For IOS: Search for Beds24 or use this link: https://apps.apple.com/app/beds24/id1637083171

For Android: Search for Beds24 or use this link: https://play.google.com/store/apps/details?id=com.beds24

7th November 2023

----

'''{{#fas:plus-square}} Send Registraton information for Expedia from Beds24'''

When you click on the "Registration Details" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA you will see which licence types are possible in your region and you can enter your licencedata. A click on "Send" will update the licence information to Expedia.

19th October 2023

----

'''{{#fas:external-link-square-alt}} New features for Booking.com'''

Vacation rental hosts can now add information on how guests can access the property in directly from Beds24. If you want to do this go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Key Collection" button. Booking.com makes this option is only available for vacation rentals.

If you want to send host and property profile information you can add the information in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT. Then go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Update to Booking.com" button where you can select to send your "Property profile".

28th August 2023

----

'''<div class="warning">{{#fas:exclamation-triangle}} Agoda Homes changes pricing model: Action Required</div> '''

Agoda Single Unit Listings are currently on Net-rate loading which means that Agoda will mark the prices sent from Beds24 up to the Reference Sell Rate on the Agoda website.

With effect from September 2023, Agoda are going to change their rate loading from Net Rate loading to Reference Sell Rate loading for all existing partners/properties (hosts).

In addition, Agoda are harmonizing our commission rates to be in line with Agoda’s market default commission levels. After the rate migration date, Agoda will deduct the adjusted commission from the Reference Sell Rate to determine the base rate received by properties.

Please update your prices or set a multiplier in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AGODA to avoid bookings with wrong prices.

For more information please see [https://agodahomeshelp.zendesk.com/hc/en-us/articles/17333710858515 here] contact Agoda support.

22nd August 2023
----

'''{{#fas:plus-square}} Interface with TTLocks'''

We now offer an integration with TTLocks.

You can connect your TTLocks in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIOS > TTLOCK. For instructions click on the HELP {{#far:question-circle}} icon in the top right.

6th July 2023

----

'''{{#fas:chalkboard-teacher}} Live webinar: What's new and what's cooking'''

Date & Time: May 30th 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

In this webinar we will show you the latest feature releases plus new features in development and you will also have the option to ask questions.

[https://youtu.be/ln9gAbvzteA Watch the recording].

[https://us06web.zoom.us/meeting/register/tZMrdemuqzIqE9WD8lOpI8t6e7N0IvwjIarA#/registration View previous webinars].

29th May 2022

----
'''{{#fas:plus-square}} New feature: Reviews integration with Airbnb, Expdia and VRBO '''

Reviews play a crucial role in choosing a place to stay. You can now also conveniently manage reviews from Airbnb, Expdia and VRBO  directly in Beds24.

*Read and manage reviews from guests in real time.
*Answer to them directly from Beds24.

For Airbnb you can also view your property score directly in Beds24 in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > RATINGS.

When you have a new review from Airbnb you will receive a notificaton in your MESSAGES. Messages for Expdia and VRBO reviews will be added as soon as the channels make this feature availalbe.

[https://wiki.beds24.com/index.php/Category:Reviews Click for more information on how to manage reviews].

26th May 2023

----

'''{{#fas:plus-square}} New feature: Easy csv booking import for new properties '''

We have added an easier way to manually import upcoming bookings from a .csv file for new properties in {{#fas:cog}} (SETTINGS) PROPERTIES.

For Booking.com, Airbnb and Expedia we have the option to automatically import all upcoming bookings. We recommend to use this method for these channels because for bookings imported directly from Booking.com we will then be able to automatically import changes. You can use this function when the channel manager is set up but not activated. The button is available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->AIRBNB/BOOKING.COM/EXPEDIA.

17th May 2023

----

'''{{#fas:plus-square}} New feature: You can update reservations from Expedia Group on Beds24 '''

What you can do:  
*Update a reservation if travel dates or rates change 
*Cancel a reservation because of a no-show, or if requested by a guest 

Try it now - you will find the a "Report...." button on the "Details" tab of your Expedia bookings.

20th April 2023

----

'''{{#fas:external-link-square-alt}} Airbnb API Connection Upgrade '''

You might have noticed changes to the content update options for Airbnb. You can now fully control the content updates you want to send to Airbn by tickincht the appropriate content to be update in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING.

Nothing has changed for updates to prices and availability - they will be pushed automatically to Airbnb whenever there is a change.

'''What has changed?'''

With Sync type = Everything - we can now send only specific content to Airbnb so you will not overriede everything.
*Listing Details
*Descriptions
*Booking rules
*Bedrooms
*Pictures

'''Why we upgraded our Airbnb connection'''

Beds24 was one of the original partners to connect with the first Airbnb API in 2016. Recently Airbnb has created a new API with improved functionality and reliability. To maintain the best possible service we have fully upgraded to the new API.

'''What do you need to do?'''

There is nothing you need to do. This update provides more flexibility on the updates you manually send to Airbnb.

11th April 2023

----

'''{{#fas:external-link-square-alt}} Airbnb requests are now imported with the Status "Inquiry" '''

Inquiries Beds24 will create a booking with the status "Enquiry".

{{#fas:exclamation-triangle}} Bookings with the status "Enquiry" do not block the room. If you want to block the room for example if you have made the guest an offer you need to change the status manually.

2nd March 2023

----
'''{{#fas:lightbulb}} Boost Airbnb bookings'''

Discounts make your listing more attractive. Many bookers look for bargains. These disccounts can help you drive more bookings and you can conveniently set them directly in Beds24 in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT

*Last minute discounts may help you attract late bookers.
*If a guest is planning a trip early, the algorithm boosts listings with Early Bird discount in search results.
*Offer a non-refundable rate option with a discount. Beds24 also supports rate plans for Airbnb which allows you to control the discount, the cancellation policy and when a non-refundable option is offered.

Make sure your listing is ready to accept longer stays and offer weekly and monthly discounts to capture part of the increasing long terms stays on Airbnb. If your pricing model is "Per Day" you can also set weekly and monthly discounts in in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.

Are our listings new and unbooked? Create a "New Listing Promotion" which will be merchandised & highlighted to potential guests. Airbnb recommends offering a 20% discount to your first three guest.

February 13th 2023

----
'''{{#fas:plus-square}} Upload reviews to VRBO/Homeaway, Abritel, FewoDirekt, Stayz...'''

We can now upload the reviews you already have to VRBO/Homeaway (including Abritel, FewoDirekt, Stayz...)

VRBO only accepts direct reviews including reviews from your own website,Tripadvisor, Google or other sources for which you have the right to use them on your own website. VRBO will not accept any reviews from other OTAs including Airbnb or Booking.com.

If you want us to send your reviews to VRBO please reach out to us via a support ticket.

18th January 2023

----
'''{{#fas:external-link-square-alt}} Airbnb requests are now imported with the Status "Inquiry" '''

If you import inquiries Beds24 will create a booking with the status "Enquiry". If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an [[Auto_Actions|Auto Action]] to automatically cancel the booking after a certain period.

Bookings with the status "Enquiry" do not block the room. If you want to block the room for example if you have made the guest an offer you need to change the status manually.

9th January 2023

----

'''{{#fas:plus-square}} New integrations'''

[https://wiki.beds24.com/index.php/Webready Webready] is a website builder website builder for vacation rentals whichh creates a beautiful website for your short-term rentals lets you have direct bookings from the Webready Booking Engine.

Those who want to monitor noise levels can use [https://wiki.beds24.com/index.php/Minut Minut] to automate processes.

14th December 2022

----

'''{{#fas:lightbulb}} Changes made in Airbnb'''

Airbnb now allows software-connected hosts to edit their listing content and some pricing settings in the Airbnb extranet. To avoid confusion we strongly recommend you do not use this option for any data sent from Beds24, make all edits to this data directly in Beds24 and then send it to Airbnb.

We will not import any changes made in Airbnb so depending on the sync type you have chosen any changes you make there will get overridden with the next update from Beds24:

'''If your sync type is 'Prices and Availability''''

If you make changes in Airbnb to price data including number of guests, extra person price, base price, taxes and fees, max stay, minimum stay, max days in advance, advance notice/same day booking cut off, last-minute discount, early-bird discount, weekly discount or monthly discount, Beds24 will override them with the data in Beds24.

'''If your sync type is 'Everything''''

If you have selected to update everything from Beds24, we will overwrite changes made in the Airbnb Extranet.

November 29th 2022

----

'''{{#fas:chalkboard-teacher}} Webinar with Airbnb: Optimize Your Listings and Improve Your Performance'''

Airbnb and Beds24 are collaborating to share with you the latest tips around performance optimization and hosting on Airbnb.

Learn directly from the Airbnb team how to identify opportunities to grow your business.

*Airbnb Platform Updates: Categories + Split Stays
*Airbnb search: How it works
*Guest expectation management: How to improve listing content and hosting quality
*Competitive pricing: Discounts, Promotions, and Cancellation Policies
*Communication is key: Why response rate and reviews matter

Watch the recording [https://wiki.beds24.com/index.php/Webinars here].

November 14th 2022

----

'''{{#fas:plus-square}} New Lock System integrations'''

Jervis Systems and Yacan have set up integrations between their lock systems and Beds24.

For a link to the dedicated help pages and complete list of available integrations please see [https://wiki.beds24.com/index.php/Category:Apps here].

____

'''{{#fas:external-link-square-alt}} Update: Information in the "Logs" tab of the booking available until three month after check-out'''

For performance and data protection reasons information in the "Logs" tab of the booking will be available until three month after check-out instead of for a fixed period.

November 4th 2022

----

'''{{#fas:external-link-square-alt}} Capture mobile bookers'''

Did you know that properties offering a Mobile Rate on Booking.com get 3% more visits on average from customers viewing search results – and 22% more bookings from mobile users?

You can conveniently create and update Mobile Rates for Booking.com and Exedia from PRICES > PROMOTIONS to take full advantage of this important customer segment.

Read more on our [https://blog.beds24.com/how-to-capture-mobile-bookers/ blog] and on [[Mobile_Prices|this help page]].

14th October 2022

----

'''{{#fas:chalkboard-teacher}} Guest Guide for your guests'''

Do you want to provide a guest guide with important information about their stay, the location, tips etc?

[https://wiki.beds24.com/index.php?title=Guest_Guide This turorial] explains how to set a guest guide up. [https://wiki.beds24.com/index.php/Tips_and_tricks Find more tips and tricks].

August 19th 2022

----

'''{{#fas:external-link-square-alt}} Airbnb features updated'''

We have updated the Airbnb amenities to support all which are currently available via API. You will find a list on the Airbnb help page.

16th August 2022

----

'''{{#fas:plus-square}} Homes and Villas by Marriott added to channel manager '''

We are pleased to announce we are connected with Homes & Villas by Marriott International.

Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and safety.

As an official Connectivity Provider, we can connect you to this exciting new platform! [https://wiki.beds24.com/index.php/Marriott More information.]

9th August 2021

----

'''{{#fas:chalkboard-teacher}} Conveniently report changes to Booking.com and Expedia'''

You can send changed stay dates, cancellations, no-shows, changed prices , invalid credit cards directly from Beds24 to Expedia or Booking.com.

The buttons for these convenience functions are available at the bottom of the "Details" tab of the booking.

4th August 2021

----

'''{{#fas:plus-square}} New security features added'''

Regular password changes, 2 Factor Authentication and Session Timeout increase security

These new functions are available in {{#fas:cog}} (SETTINGS) ACCOUNT > ACCESS.

4th July 2021

----
'''{{#fas:plus-square}} Send prices for different occupancies to Feratel '''

Beds24 can now send prices for different occupancies to Feratel.

If you use daily prices, the daily price including occupancy will be sent. Multiple daily prices for different occupancies can be sent on one rate code.

8th June 2021

----
'''{{#fas:plus-square}} Expedia property status directly from Beds24 '''

You do not need to log in to Expedia to check the status of your accommodation.

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA. Click on "View Status at Expedia" to check the status of your property at Expedias end. If you see an error and do not understand what it means contact Expedia support.

28th May 2022

----

'''{{#fas:external-link-square-alt}} Stripe local payment options and choice of Check-out version'''

In {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE you can now choose whether the payment process is embedded in the booking page ("Embedded") or b hosted by Stripe and the booker is redirected to Stripe for payment ("Hosted").

If you use "Hosted" you can also offer Stripe local payment options including Ideal, Giropay, EPS, Bancontact, Przelewy24

23rd May 2022

----

'''{{#fas:chalkboard-teacher}} On-demand webinar with Expedia Group: Another secret to success with Expedia Group'''

Watch our joint webinar with Expedia Group to find out how you can reach high value frequent travellers travellers who book early and spend 2x more.

<embedvideo service="youtube" dimensions="200x120">https://youtu.be/UTqWiUJzkdA</embedvideo>

[https://wiki.beds24.com/index.php/Webinars Previous and upcoming webinars].

May 6th 2022

----
'''{{#fas:gift}} Booking.com: Commission Discount of 20%'''

If you join Genius before the end of June Booking.com will give you an introductory 20% commission discount on all Genius-rate stays completed before the end of September.

Booking.com's Genius partners increase bookings by an average of 45% and revenue by an average of 40%.

[https://account.booking.com/sign-in?op_token=EgVvYXV0aCKWAQoUNlo3Mm9IT2QzNk5uN3prM3BpcmgSCWF1dGhvcml6ZRoaaHR0cHM6Ly9hZG1pbi5ib29raW5nLmNvbS8qUXsicGFnZSI6Ii9ob3RlbC9ob3RlbGFkbWluL2V4dHJhbmV0X25nL21hbmFnZS9jb21taXNzaW9uX2Rpc2NvdW50L2NhbXBhaWduLmh0bWwifUIEY29kZSoSMIuhpu7yxiU6AEIAWOrbw5MG Try it out]. You can always opt out later if you change your mind.

May 3rd 2022
----

'''{{#fas:chalkboard-teacher}} Live webinar: What's new and what's cooking'''

Date & Time: April 20th, 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

In this webinar we will show you the latest feature releases plus new features in development and you will also have the option to ask questions.

[https://wiki.beds24.com/index.php/Webinars View previous webinars].

18th April 2022

----

'''{{#fas:plus-square}} New Status "Inquiry" '''

We have added a new status "Inquiry" for bookings. You can manually set this status or use an Auto Action to do so. Bookings with the status "Inquiry" will not block the room.

This new status will eventually replace the "Do not block the room" setting for "Request bookings. We will publish news once this is done.

March 19th 2022

----
'''{{#fas:external-link-square-alt}} Expedia Reconciliation'''

You can now reconcile Expedia bookings directly in Beds24.

For all Expedia bookings you will see have a "Reconcile" button in the "Details" tab. When you click on the button you can report changed stay dates, cancellations by guest, no shows, changed cancellation penalties and changed stay prices to Expedia.

----
'''{{#fas:plus-square}} Integration with Beyond'''

We an not offer a full integration with Beyond, a Revenue Management Platform for short-term rental owners. Through this integration Beyond can send dynamic prices to Beds24.

For more information please go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > BEYOND and click on HELP in the top right.

March 11th 2022

----
'''{{#fas:external-link-square-alt}} New options to change daily prices in the new Calendar'''

*Change prices relative to current prices. For example, if the current price is 100 a relative change of 25 would increase the price to 125.
*Makes changes only affect dates that currently have the selected value.

2nd March 2022

----

'''{{#fas:award}} Airbnb confirmed Beds24 as preferred partner'''

We are proud that Airbnb confirmed Beds24 as one of their top performing partners.

28th February 2022

----

'''{{#fas:plus-square}} Airbnb rate plans'''

We are super excited that we can now open the option to use Airbnb rate plans for all customers.

With rate plans you can offer a refundable and a non-refundable option on Airbnb and control the availability and cancellation policy for both the refundable and non-refundable pricing option.

Click [https://wiki.beds24.com/index.php?title=Airbnb_Rate_Plans here] for more information on how to use Airbnb rate plans.

16th February 2022

----

'''{{#fas:external-link-square-alt}} Stripe local payment options - Beta testers wanted'''

We are adding Stripe local payment options including Ideal, Giropay, EPS, Bancontact, Przelewy24

If you want to participate in the beta testing please send us a support ticket.

8th February 2022

----

'''{{#fas:plus-square}} Tiket added to the Channel Manager'''

Tiket is an Indonesian OTA for which we can now offer a 2-way API connection. For more information please go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET and click on HELP in the top right.

8th February 2022

----

'''{{#fas:external-link-square-alt}} Booking.com virtual cards: Auto adjust to charge the actual amount on the card'''

You can now auto adjust to charge the actual amount on Booking.com virtual cards via Stripe. This is how you do this:

*Connect Stripe as payment processor in {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS
*Create a rule in {{#fas:cog}} (SETTINGS) PAYMENTS > RULES with following settings
**Funds Source: Virtual Card
**Payment value adjustment = choose any except for "None"
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM set "Auto Process Virtual Cards" = Yes and select the rule you have created.

20th January 2022

----

'''{{#fas:lightbulb}} Airbnb "Accessability'" amenities now require pictures'''

If you want to send "Accessability" amenities to Airbnb you now need to add a picture. For more information see [https://wiki.beds24.com/index.php/Specific_content_for_Airbnb#Accessibility here]

14th January 2022

----

'''{{#fas:external-link-square-alt}} Quick setup for Expedia promotions'''

Promotions can help you generate more bookings and improve your visibility.

With our new quick setup, you can create promotions on Expedia with just one click.

Just go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA > PROMOTIONS and click on the promotion type you want to add.

2nd December 2021

----

'''{{#fas:chalkboard-teacher}} Joint webinar with Google: Google Free Booking Links - A free way to reach and connect with potential customers'''

Nicolas Dussart, Head of Business Development Travel at Google and Gina Guinet, Connectivity Account Manager (provided by Allen recruitment) for Google Hotels will share hotel insights, explain how to benefit from “Free Booking Links" and share tips for your Google Business Profile.

Date & Time: November 24th, 17:00 (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

[https://wiki.beds24.com/index.php/Webinars View recording]

[[Media:google_webinar.pdf|Google Webinar Guidebook]]

22nd November 2021

----

'''{{#fas:plus-square}} Integration with SUPERHOG guest screening'''

SUPERHOG is the digital trust platform that enables hosts, operators and guests
to confidently transact in the short-term rentals space.

Click [https://info.superhog.com/connect-beds24-and-superhog here] for more information about SUPERHOG [[Superhog |here]] for setup instructions.

18th November 2021

----

'''{{#fas:external-link-square-alt}} Offers per property'''

We have added a new setting "Offer type" in {{#fas:cog}} (SETTINGS) PROPERTIES > OFFERS which allows you to set that your offers are available across all properties.

If you change the setting please make sure you activate the offers.

16th November 2021

----

'''{{#fas:lightbulb}} Booking.com's prediction for the return of travel in 2022'''

Booking.com has commissioned extensive research with more than 24,000 travelers across 31 countries and territories and combined it with its proprietary data and insights, to predict how travel will continue to be redefined in next year.

Visit our [https://wiki.beds24.com/index.php?title=Market_Intelligence Market Intelligence] page for a summary a link to the source and more industry research.

29th October 2021

----

'''{{#fas:external-link-square-alt}} Prices including obligatory fees on the first screen on your booking page'''

If you set Total Price Style = "Total including obligatory" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE the first screen of the booking page will show the total price including all obligatory fees and taxes.

For more information please see [https://wiki.beds24.com/index.php/Upsell_Items#Display_prices_including_obligatory_fees_on_the_first_screen_on_your_booking_page here].

18th October 2021

----

'''{{#fas:gift}} 33% discount on Pronto Premium for Beds24 customers'''

Pronto is a teamwork solution to streamline housekeeping, maintenance, and tasks which can improve staff efficiency by up to 20%.

Beds24 users can use Pronto Basic for free with unlimited users and get a 33% discount on Pronto Premium (1.99 EUR per unit).

To start go to {{#fas:cog}} (KONFIGURATION) APPS & INTEGRATIONEN > PRONTO. Enable rooms then press SAVE and click on "Start free Account".

6th October 2021

----

'''{{#fas:chalkboard-teacher}} Live webinar: What's new and what's cooking'''

Date & Time: September 29th, 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

In this webinar we will show you the latest feature releases new features in development and you will also have the option to ask questions.

[https://wiki.beds24.com/index.php/Webinars View previous webinars].

27th September 2021

----

'''{{#fas:chalkboard-teacher}} On-demand-webinar: Self-onboard to VRBO and reach high value customers '''

Watch our on-demand webinar with VRBO to learn about the value VRBO can add to your sales portfolio and how easy it is to self-onbord directly from Beds24.

<embedvideo service="youtube" dimensions="400x240">https://www.youtube.com/watch?v=cud_HF2qNh8</embedvideo>

22nd September 2021

----
'''{{#fas:external-link-square-alt}} Upgrade Daily Price Setup for dorms'''

The setting which was previously named "Maximum Guests" has been renamed to "Price for".

The new setting "'Price per Person'" will ignore the extra person price and auto use the daily price for the extra person price on each date. This is the setting to use for dorms where you have a bed price and activities.

10th September 2021

----

'''{{#fas:external-link-square-alt}} Upgrade for the messages menu'''

We have added new functionality for messages:
*An alert in the top menu when there are new messages (new control panel only)
*After the messages tab of a booking is opened the message will show as "read" in MESSAGES (old control panel BOOKINGS > MESSAGES). There is also an option to manually set messages back to unread.
*The MESSAGES page and the alert will auto-update every 15 minutes and upon a page change (new control panel only).

We have set this change live this morning. All messages you had before the release are marked as "read". New messages are added as "unread".

26th August 2021

----

'''{{#fas:plus-square}} New calendar released for beta testing'''

We have released a completely new calendar for the control panel for beta testing for all master accounts using the new control panel. If you have not yet switched to the new control panel you can do this in (SETTINGS) ACCOUNT > PREFERENCES.

What is new?
We believe the new Dynamic Multi-Calendar is the most powerful in the market. It offers
* Drag & Drop functions for bookings
* Even more customisation options than the current Calendar
* Better mobile functionality
* Improved functionality for multiple properties
* The option to create and save different views for different tasks 

For details please see [https://wiki.beds24.com/index.php/Dynamic_Multi_Calendar this help page].

Accounts with more than then properties might observe performance issues. We are aware of this problem and are working on it. If you see other problems please notify us via a support ticket.

24th August 2021

----

'''{{#fas:chalkboard-teacher}} Webinar: Bookings from Google'''

In this webinar we will show you how hotels and vacation rentals can receive commission free bookings from Google and how hotels and hotel type properties can place bids for Google Hotel ads.

Date & Time: August 24th, 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

You can find a list with upcoming webinars and recordings of previous webinars [https://wiki.beds24.com/index.php/Webinars here].

23rd August 2021

----
'''{{#fas:plus-square}} Google Calendar API'''

Beds24 now integrates with Googles calendar API which allows an instant two-way sync with Google Calendars and updates faster than an iCal connection.

If you want to sync with Google Calendars instead of iCal.

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE CALENDAR API to connect your Google calendar. For instructions click on the HELP {{#far:question-circle}} icon in the top right.

16th August 2021

----

'''{{#fas:plus-square}} Zettle interface for GoBD- and KassenSichV-compliant payments'''

With Zettle, we can now offer an interface to a POS system for restaurants, bars, cafés and similar establishments that is GoBD-compliant and KassenSichV-compliant.

Via the interface, you can send invoice items to Zettle which the guest can then pay on site in cash or by credit card.

You can connect Zettle in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIOS > ZETTLE. For instructions click on the HELP {{#far:question-circle}} icon in the top right.

12th August 2021

----

'''{{#fas:chalkboard-teacher}} Webinar: Auto Actions'''

In the webinar we will show you what you can do with Auto Actions and how to set them up.

Date & Time: August 12th, 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

You can find a list with upcoming webinars and recordings of previous webinars [https://wiki.beds24.com/index.php/Webinars here].

9th August 2021

----

'''{{#fas:gift}} Commission discount with Booking.com '''

Booking.com are offering a special 10% commission discount if you join Genius before 31 July. To be eligible for this offer your property needs to be
*in France or the US
*active and open bookable
*eligible for Genius
*sign up for on Genius between by 31st July (end of the day
You can check if your poperty/properties are eligible and directly opt in when you go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > OPPORTUNITIES.

19th July 2021

----

'''{{#fas:chalkboard-teacher}} Webinar on Tuesday: In this webinar we will show you how to use Stripe to automate payment collections.'''

We will be hosting a “Payment Collection” webinar next Tuesday. IIn this webinar we will show you how to use Stripe to automate payment collections.

Date & Time: July 6th, 11:00 a.m (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

You can find a list with upcoming webinars and recordings of previous webinars [https://wiki.beds24.com/index.php/Webinars here].

5th July 2021

----

'''{{#fas:plus-square}} Google for Vacation Rentals partners with Beds24'''

Listing your vacation rentals on Google is a fantastic opportunity to generate commission-free direct bookings.

Vacation rental listings from select OTAs and a handful of Channel Managers - now including Beds24 - appear directly in search results, giving property managers the opportunity to reach the many customers using Google to find and book accommodation every day.

As a special offer Beds24 will waive channel management fees for connecting to Google for Vacation Rentals until November 30th 2021. After this date connections will be charged as normal channel management links

You can connect your properties to Google in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >GOOGLE ADS.

For more information on Google for Vacation Rentals, how to set it up and on the differences to Google Hotel Ads please see [https://wiki.beds24.com/index.php/Google_Hotel_Ads here].

23rd June 2021

----

'''{{#fas:plus-square}} Free Pre-Arrival tool'''

Thanks to our partner Chargeautomation we can now offer a free online Pre Arrival-in tool for Vacation Rentals & Hotels.

You can u se the Free Pre-Arrival tool to

Collect
*Guest ID/passport
*Card scan
*Email, phone, arrival time, guest count
*Selfie
*Terms & Conditions confirmation
*E-signature
*Collect additional information via custom questions

Offer guests
*Digital Guidebook & Guest Portal
*Custom Upsells (i.e. Pet fee, early check in, parking, airport pickup)

You can connect via {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL TOOL. For more information please click on HELP in the top right of this page. Or join ChargeAutomations webinars for which you can sign up [https://calendly.com/chargeautomation/webinar?month=2021-06 here].

22nd June 2021

----

'''{{#fas:plus-square}} Pronto Housekeeping and Maintenence'''

Our partner Godo Pronto simplifies housekeeping, maintenance, and task management.

The Basic subscription plan for Pronto is free. Other subscription plans have a fixed monthly fee.

You can start an account and set up a connection in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRONTO.

16th June 2021

----

'''{{#fas:external-link-square-alt}} Check listing status on VRBO'''

If you use the VRBO XML connection you can now use the "View Status at VRBO" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > MAPPING to check the status of your listing.

15th June 2021

----

'''{{#fas:chalkboard-teacher}} Webinar on Thursday: Getting started with Beds24'''

We will be hosting a “Getting started with Beds24” webinar this Thursday. In the webinar we will show how Beds24 works and you will also have the option to ask your questions.

Date & Time: July 1st, 18:00 (Amsterdam, Berlin, Paris Rome, Stockholm, Vienna)

Register: [Register: ['https://us06web.zoom.us/meeting/register/tZMufuCtqjIrGtJBfmAJaJmfS5-B4O17wW7d Click here to register] Click to register for this webinar]

You can find a list with upcoming webinars [https://wiki.beds24.com/index.php/Webinars here].

29th June 2023

----

'''{{#fas:plus-square}} Intergration with Feratel Meldeclient in live test'''

If your municipality uses the Feratel Meldeclient, you can now send the reports directly from Beds24.

For detailed instructions, go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > FERATEL MELDECLIENT and click on HELP in the top right corner.

3rd June 2021

----

'''{{#fas:external-link-square-alt}} Booking questions for guests'''

Booking questions are now also available for guests. If there are multiple bookings with different entries the system will instert the value from the latest booking.

If you have mutliple properties you will need to make sure the booking questions are in the same order for all your properties.

31st May 2021

----

'''{{#fas:plus-square}} Licence information for Booking.com'''

When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.

22nd May 2021

----

'''{{#fas:award}} Announcing Elite Connectivity Partner status with Expedia Group '''

We are proud to provide our customers with high-quality connections which have earned us Expedia Elite Connectivity Partner status, Airbnb Preferred Partner status, VRBO Preferred Partner status and Booking.com Premier Partner status for the sixth time in a row.

12th May 2021

----

'''{{#fas:external-link-square-alt}} Capture mobile bookers'''

With increasing mobile use more online bookings are made on mobile devices.

You can conveniently create and update Mobile Rates for Booking.com and Exedia from PRICES > PROMOTIONS PRICES > PROMOTIONS > BOOKING.COM/EXPEDIA .

Read more on our https://blog.beds24.com/how-to-capture-mobile-bookers/ blog].

11th May 2021

----

'''{{#fas:external-link-square-alt}} Upgrade for the "Channel Maping page'''

When you go to PRICES > CHANNEL MAPPING you can now choose between the original "Channels in one column" view and a new "Channels in individual columns" view which gives you a better overview on where prices are used. If you need to make changes click on the price to edit it.

3rd May 2021

----

'''{{#fas:external-link-square-alt}} VRBO: Connection upgrade'''

We have changed the way properties across multiple acconts can be assinged to VRBO account to make it easier to manage mutliple VRBO accounts.

If you use subaccounts please read the VRBO help page before connecting new rooms or properties ( {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > ACCOUNT then click on HELP {{#far:question-circle}} in the top right of this page).

22nd April 2021

----
'''{{#fas:chalkboard-teacher}} Webinar on Thursday: Getting started with Beds24'''

We will be hosting a “Getting started with Beds24” webinar next Thursday. In the webinar we will show how Beds24 works and you will also have the option to ask your questions.

Date & Time: April 22nd, 11:00 CEST (Amsterdam, Berlin, Rome, Stockholm, Vienna)

Register: [https://zoom.us/meeting/register/tJEof-GtqDIvGda3fe2opXiAIDqoE7R-2ymO Click to register for this webinar]

You can find a list with upcoming webinars [https://wiki.beds24.com/index.php/Webinars here].

21st April 2021

----

'''{{#fas:external-link-square-alt}} VRBO: API connection for customers with less than five listings'''

VRBO provides a new self-onboarding tool through which most property manager can connect.

You can start the tool from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > ACCOUNT. For detailed instructions click on HELP {{#far:question-circle}} in the top right of this page.

13th April 2021

----

'''{{#fas:plus-square}} Custom header for bookings'''

You can now add a custom header text to your bookings. The content you enter as "Booking Header" in {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES will show at the top of each tab of your bookings. You can use templa

6th April 2021

----

'''{{#fas:chalkboard-teacher}} Webinar on April 7th: What's new and what's cooking'''

We will be hosting a “What's new and what's cooking” webinar next Wednesday. In this webinar we will show you the latest feature releases new features in development and you will also have the option to ask questions.

Date & Time: April 7th, 11:00 CEST (Amsterdam, Berlin, Rome, Stockholm, Vienna)

Register: [https://zoom.us/meeting/register/tJcpd-yhpjIrHtYkCd9rYYSy8b5pzPftGntU Click to register for this webinar]

You can find a list with upcoming webinars [https://wiki.beds24.com/index.php/Webinars here].

1st April 2021

----

'''{{#fas:external-link-square-alt}} Stripe: refund and release an authorization in the booking '''

You can now refund an amount or the full payment and release an authorization directly in the booking.

If you refund within Beds24 the invoice will automatically update.

[https://wiki.beds24.com/index.php/Stripe More information].

29th February 2021

----

'''{{#fas:plus-square}} Manage Expedia rooms and rate plans from Beds24 '''

You can now add or change room types and rate plans for Expedia directly in Beds24. This convenience function will make it easier for you to update your settings and keep them aligned in both Expedia nd Beds24.

The new functions are available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA > ROOMS AND RATES. For instructions on how it works please click on HELP in the top right of this page.

23rd March 2021

----

'''{{#fas:plus-square}} Communication Booking.com guests: Early access for Beds24 customers'''

We are pleased to announce that we have been granted early access to Booking.com's new messaging API.

Booking.com had included Beds24 in their beta test and we can now make it available to all customers.

The feature is automatically enabled. [https://wiki.beds24.com/index.php/Booking.com:_Synchronise_bookings_prices_availability#Communication_with_guests| For more information click here].

11th March 2021

----

'''{{#fas:external-link-square-alt}} Free booking links on Google'''

Beds24 has partnered with Google for an experiment with free booking links.We are happy to announce that Google has now officially launched free booking links as a permanent option.

As official Google Hotel Ads partner Beds24 can distribute your direct rates and inventory on Hotel Search by Google.
* You get a direct connection to Google with the best rate coverage and real time prices 
* Display your hotels’ direct rates and availability on Google Search and Maps 

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS and set „Notify“ = Notify for your most economic double room to benefit from Googles free booking links.

If you want to go one step further and increase your visibility you can add a commission bid. [[Google_Hotel_Ads|More information].

10th February 2021

----

'''{{#fas:external-link-square-alt}} Stripe extended authorization for Beds24 customers'''

Stripe is giving all Beds24 customers early access to their extended authorization window.

The extended maximum holding period depends on the the card type and the country the card is from:

*Visa 31 days (Japan 7 days)
*Mastercard 30 days
*Discover 30 days

5th February 2021

----

'''{{#fas:chalkboard-teacher}} Webinar: Road to Recovery with Airbnb & Beds24 on March 4th'''

In a webinar exclusively for Beds24 users Airbnb will be sharing insights on the latest trends for bookings and demand.

We will discuss strategies and there will also be an open interactive questions and answers session.

Date & Time: March 4th, 13:00 GMT

[[File:Airbnb_Beds24_2021-03-04|320px]]

26h February 2021

----

'''{{#fas:plus-square}} Create and manage Expedia Promotions'''

We are proud that Beds24 was one of the first channel managers to be certified for Expedias new Promotions API.

You can now create change and view Expedia promotions in Beds24 in PRICES > PROMOTIONS > EXPEDIA PROMOTIONS or {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA > EXPEDIA PROMOTIONS.

{{#fas:lightbulb}} Members Only Deals can help you capture travelers who will travel first. 67%
of those traveling first will be under 40 and mobile is one of the preferred channels for this demographic. You can attract travellers under 40 by offering a Member Only Deal only visible for mobile bookings.

12th February 2021

----

'''{{#fas:external-link-square-alt}} Airbnb API Upgrade'''

'''What has changed?'''

*We can now send availability and price updates instantly
*Multiple Airbnb accounts can be connected from one Beds24 account
*New improved mapping and management menus

'''Why we upgraded our Airbnb connection'''

Beds24 was one of the original partners to connect with the first Airbnb API in 2016. Recently Airbnb has created a new API with improved functionality and reliability. To maintain the best possible service we have fully upgraded to the new API.

'''What do you need to do?'''

There is nothing you should need to do. Airbnb has migrated all connections automatically. If you see any problems with your Airbnb listings please start a support ticket with us.

11th February 2021

----

'''{{#fas:external-link-square-alt}} New options for Custom Reports'''

We have added new "Layout" options for custom reports which will allow you to show booking data grouped by

*Property
*Room
*Day
*Week
*Month
*Quarter
*Year

10th February 2021

----

'''{{#fas:external-link-square-alt}} Automated Check-in with Nuki and Beds24'''

Nuki now supports Auto-Check-in: when a lock is first opened by the guest the info code "CHECKIN" will be added to the booking.

If you already have a connection with Nuki please go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > NUKI and

*Set "Auto Check-in" = Yes and click on "Save"
*Disconnect from Nuki then reconnect

For more information on our integration with Nuki Smart Locks please see [[Nuki.io|here]].

8th February 2021

----

'''{{#fas:rocket}} Poster POS Integration'''

We can now offer a POS integration with Poster. Poster is a fast, stable, and functional cross-platform point of sale which takes orders, monitors sales, and manages the entire restaurant or bar.

To connect with Poster POS please to to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > POSTER POS. Click on HELP {{#far:question-circle}} right on the page for setup instructions.

4th February 2021

----

'''{{#fas:plus-square}} New options for Standard Reports'''

In REPORTS > STANDARD REPORTS you can now fine tune which bookings you want to include in reports.

25th January 2021
----

'''{{#fas:gift}} Zero Commission Bookings from Google for Beds24 customers '''

We have negotiated a special deal with Google.

For a limited time Google offers zero commission bookings. All you need to do is activate Google as a channel in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > GOOGLE ADS and set the commission bid to "None".

If you want to have more exposure you can achieve this with a higher commission bid.

18th January 2021

----

'''{{#fas:rocket}} Rezintel Website Builder'''

We are excited to announce our partner RezIntel allows Beds24 users to create a website directly from the content you already have entered or are about to enter into Beds24.

If you need a new website you can check out Rezintel via {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > REZINTEL.

RezIntel offers all Beds24 users a 14 day free trial.

8th January 2021

----

'''{{#fas:external-link-square-alt}} Multiple Credit Card Functionlaity '''

Multiple cards can be sent for each Stripe customer and a specific one selected when charging.

You can use this function if you want to charge for example both virtual cards from OTAs and customer cards.

5th January 2021
----

'''{{#fas:plus-square}} Invoice Audit Report'''

In REPORTS > STANDARD REPORTS you can now generate an "Invoice Audit Report" which will give you a list of all charges and payments and the time the user has made.

21st December 2020
----

'''{{#fas:plus-square}} New payment gateway: Borgun'''

Borgun is a payment gateway which is available in several countries including Croatia and Iceland. The connection is available in {{#fas:cog}} (SETTINGS) > PAYMENTS FROM GUESTS > PAYMENT GATESWAY > BORGUN

18th December 2020
----

'''{{#fas:chalkboard-teacher}} Learn how to improve your performance on TripAdvisor'''

In a webinar exclusively for Beds24 users our partner TripAdvisor will provide up-to-date tips and tricks on how to
*Improve free TripAdvisor listings
*Drive bookings from reviews
*Generate bookings from TripAdvisor

You can join the '''free webinar'''

'''On: December 2nd, 16:00 CET (15:00 GMT)'''

{{#fas:lightbulb}} In case you have missed the webinar you can access the presentation here: https://blog.beds24.com/wp-content/uploads/2020/12/Beds24-presentation-version-3.0.pdf

26th November 2020

----

'''{{#fas:gift}} Discounts from TripAdvisor for Beds24 customers '''

Our partner Tripadvisor grants Beds24 special discounts.

*Sponsored Placement & Sponsored Placement Direct: 10% off for the first month for customers that have not used Sponsored Placement in the last year. '''Promo code: CT9PF5'''

*Business Advantage: One month free trial for those that have not used Business Advantage in the last year. '''Promo code: S1TOIT'''

*Reputation Pro: One month free trial for those that have not used Reputation Pro in the last year. '''Promo code: XHU4M8'''

For more information on how to use Tripadvisor through Beds24 please see [[TripConnect|here]].

10th November 2020

----

'''{{#fas:exclamation-circle}} Airbnb users need to log into their Airbnb Account'''

All Airbnb users need to log into their Airbnb account and
*Accept the "Enhanced Cleaning Protocol"
*Accept Airbnb's new standards

If you you do not accept these Airbnb will take your listings offline.

23rd October 2020
----

'''{{#fas:plus-square}} Bedding Information and Reports'''

You can now set up info codes for do display bedding information on the DASHBAORD and int the standard "Group Arrivals" report. For more information see [[:Category:Bookings#Bedding|here]].

19th October 2020
----

'''{{#fas:external-link-square-alt}} Picture limit raised to 99 per property'''

You can now upload up to 99 pictures per property in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES.

If you need more you can use external pictures.

14th October 2020
----

'''{{#fas:plus-square}} Custom Cancellation Policies for VRBO / Homeaway'''

If you want to send a custom cancellation policy you need to set the actual policy in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT.
Use the context help {{#far:question-circle}} for detailed instructions.

13th October 2020
----

'''{{#fas:external-link-square-alt}} Sortable custom reports'''

Custom reports are sortable if you set "Layout" = "Sortable Table".

8th October 2020
----

'''{{#fas:plus-square}} Rev+ Powered by Expedia Group available in Beds24'''

We are proud to announce that Beds24 and Expedia Group have partnered to provide real-time pricing data and market insights. Beds24 is among the first channel managers providing this data which can help making smarter decisions and optimizing revenue.

When you select a property which is connected to Expedia in the CALENDAR and click on the "Intelligence" button, you will have access to following data:

*'''Current Rate''': This is the lowest price you offer on Expedia on this date.
*'''Competitive Av. Rate''': This is the average lowest rate of your competitive set in Expedia on this date.
*'''Market Recovery Insights''': Market Recovery Insights metric provides a percentage of how many page visits a market receives for a specific stay date when compared to last year.

25th September 2020
----

'''{{#fas:external-link-square-alt}} Airbnb and VRBO content fields added to the property content API'''

setPropertyContent and getPropertyContent now contain Airbnb and VRBO content field so you can send and retrieve them.

08th September 2020
----

'''{{#fas:plus-square}} Activity Log released in open beta'''

When you go to REPORTS > ACTIVITY LOG you can now see which changes were made when and by whom they were made.

This function is in an open beta release and not all settings might have speaking names. If you see missing speaking names or other problems please start a support ticket.

27th August 2020
----

'''{{#fas:external-link-square-alt}} New functions for the Grid'''

In BOOKINGS > GRID you will now see a {{#fas:fa-ellipsis-v}} icon next to the property selection. When you click on it you can change the order to be per unit and add a summary which will show you the number of bookings and requests for each room type and each day.

20th August 2020
----

'''{{#fas:plus-square}} Boost your performance on Booking.com'''

Booking.com Opportunities are a quick and easy to use service that can help you improve your business. For example:

*Preferred partners receive up to '''40% more bookings and get up to 65% more page views'''. If you have a high-performing property, you can earn a ‘preferred’ status on Booking.com which can give you extra visibility in search results, and show you as recommended to a larger number of customers.
*If you improve your Property Page Score you can expect up to '''18% more bookings'''. You can view your property page score and tailored recommendations when you go to {{#fas:cog}}(SETTINGS) CHANNEL MANAGER > BOOKING.COM > MANAGE CONTENT. Click on "Property" and then select "Check Status".

You can find out if you qualify for the ‘Preferred’ program and access and action your directly in Beds24 via a click on the new “Intelligence” button in the CALENDAR in {{#fas:cog}}(SETTINGS) CHANNEL MANAGER > BOOKING.COM > OPPORTUNITIES.

13th August 2020
----

'''<div class="warning">{{#fas:exclamation-triangle}} Important security advice</div> '''

Please '''never share your Beds24 username and password or enter it into a third party app'''. If you do this you give complete access to your Beds24 account including all your customers data.

If you have
*entered your Beds24 username and password into a third party app
*forwarded your Beds24 username and password via Email to anybody

please immediately change your Beds24 password. You can change your password in {{#fas:cog}} (SETTINGS) ACCOUNT > ACCOUNT ACCESS. You will need to first enter your new password and then your old password.

7th August 2020
----

'''{{#fas:plus-square}} Enhanced inventory display in the CALENDAR'''

If you reduce the number of available rooms manually or via API you will see now in the CALENDAR by how many rooms the inventory was reduced.

[[Image:calendar_inventory.gif|500px|link=]]
[[Media:calendar_inventory.gif|view large]]

7th August 2020
----

'''{{#fas:rocket}} Fully automated contactless access with Nuki and Beds24'''

We are excited to announce that we partnered with Nuki. The Nuki Smart Lock is an electronic, retrofit door lock that can be installed on the inside of the door within a few minutes, allowing guests 24/7 self check-in via the Nuki app or by entering a 6-digit code. Beds24 will automatically send the key code or app access to guests.

{{#fas:gift}} Until 31.10.2020 Nuki offers Beds24 customers 15% discount for purchases of € 239 or more. Send us a support ticket for your discount code.

If you already have Nuki locks you can set the connection up in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > NUKI.

24th July 2020

----

'''{{#fas:plus-square}} Check how your properties perform on Booking.com'''

You can access your property score on Booking.com and suggestions on how to improve your properties performance [[Booking.com:_Create_and_update_properties_and_rooms_on_Booking.com#Check_how_your_property_performs_on_Booking|Click here for instructions.]]

13th July 2020

----

'''{{#fas:plus-square}} User Forum upgrade'''

The user forum where you can search for answers to your questions and exchange with other users have been completely redesigend. To access the forum click on FORUM under SUPPORT.

1st July 2020

----

'''{{#fas:plus-square}} Google Map for the Multi Booking Page'''

You can now display add a map to the multi booking page which shows markers for all your properties. You can activate the map module in SETTINGS > BOOKING ENGINE > MULTI BOOKING PAGE > LAYOUT. Please check the context help {{#far:question-circle}} for instructions and visit the [https://forum.beds24.com/index.php forum] for more information.

30th June 2020

----

'''{{#fas:plus-square}} Direct integration with Jomes'''

The direct integration which sends prices from Beds24 to Jomres which is available in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > JOMRES. The plugin which works the other way around meaning Jomres sends prices to Beds24 will continue to work.

26th June 2020

----

'''{{#fas:plus-square}} New interactive functions for the Dashboard'''

For the components "Arrivals", "Departures" and "Current Guests", "Modified Bookings", "Latest Bookings" you can add "CQ editable" custom question columns. These columns show the questions which are activated in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING QUESTIONS and are editable.

[https://wiki.beds24.com/index.php?title=Category:Dashboard Here] you can find more information on the interactive Dashboard functions.

6th June 2020

----

'''{{#fas:plus-square}} Price per night in invoice'''

You can now select to display the loding price per for each night in the invoide. The setting for "Room Charge Display " is available in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > INVOICE.

For now this option only works for direct bookings and uses the average price for each night.

28th May 2020

----

'''{{#fas:external-link-square-alt}} Susbstatus feature for specific reports'''

Next to the "Status" selector in the "Summary tab" of the booking we have added a second one which allows you to add a "sub status". The sub status has no direct effect on the booking. Its purpose is to hold information and allow you create custom reports according to this information. If required you can add the custom reports to your Dashboard. Examples are:
*To-Do list
*Waitinglist

26th May 2020

----

'''{{#fas:rocket}} Offer guests to purchase refund protection on non refundable bookings'''

Offer your guests risk-free non-refundable booking with our new partner Refund Protect. If you activate Refund Protect in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS your guests will be able to buy an optional refund protection which will cover them if they need to cancel a non-refundable booking.

For more information please see [https://wiki.beds24.com/index.php/Refund_Protect here].

20th May 2020

----

'''{{#fas:plus-square}} Facelift for the control panel'''

We have been working on a facelift for the control panel which is now released in open beta.

When you go to SETTINGS->ACCOUNT ->PREFERENCES you will see a new setting „Control Panel“ in SETTINGS->ACCOUNT ->PREFERENCES. Set to „New Control Panel“ to change. In the first step we have made a visual upgrade to the look and improved the navigation.
*Navigation
**Better mobile navigation
**Navigation on the left is collapsible. It opens via the settings icon on the left
*New "User" menu
**Accessible via the user icon in the top right corner
**Sub accounts was renamed to "Account Management"
*Price checker is now on every page
*The context help opens via the {{#far:question-circle}} icon on the right
*All support functions are centralized under "Support"

Click [[Preferences|here]] for more information.

7th May 2020

----

'''{{#fas:plus-square}} We have improved the menu structure to better reflect how most customers work'''

All menus related to Bookings have been grouped under the BOOKINGS menu:
*The GUESTS menu was moved there.
*The new MESSAGES menu will show messaging via channels. Click on HELP for further information on this function.

All menus related to prices have been grouped under PRICES:
*Daily prices can be set in the new DAILY PRICES grid.
*The RATES menu shows all rates in a list view and a calendar view.
*In CHANNEL MAPPING you can see all daily prices and rates which are activated for channel management.
*The YIELD OPTIMIZER was moved from the rooms menu on the left.

----

<embedvideo service="youtube">https://youtu.be/OuHXFfW7cUU</embedvideo>

6th May 2020

----

'''{{#fas:plus-square}} Voucher codes for multiple properties'''

In SETTINGS > BOOKING ENGINE > MULTIPLE PROPERTIES you can now create voucher coldes which apply to all properties in the account.

2nd May 2020

----

'''{{#fas:external-link-square-alt}} Create reports on cancelled bookings'''

We have added a new column "Cancel Date" in REPORTS >CUSTOM REPORTS which allows you to create reports on cancelled bookings.

28th April 2020

----

'''{{#fas:external-link-square-alt}} Google Hotel Ads commission on completed stays and bids from 4%'''

Google has lowered the limit on commission bids. If you do not have many OTAs bidding against you you can get bookings for a 4% bid.

Also you can now choose to to pay commission on completed bookings instead of at booking.

For more information to to SETTINGS->CHANNEL MANAGER->GOOGLE ADS and then click on HELP in the top right

27th April 2020

----

'''{{#fas:external-link-square-alt}} Internal Notes added to "Info"'''

In addition to info codes you can now also add internal notes on the "Info" tab of the booking.

14th April 2020

----

'''{{#fas:plus-square}} Overview on pending payment'''

If you have created [https://wiki.beds24.com/index.php/Pending_Payments|pending payments] you can view them in in list under BOOKINGS.

11th April 2020

----

'''{{#fas:lightbulb}} Google Hotel Ads'''

Google has lowered the limit on commission bids. If you do not have many OTAs bidding against you you can get bookings for a 4% bid. We have updated the [https://wiki.beds24.com/index.php/Managing_Business_Disruptions knowledge base for COVID-19]

April 6th 2020

----

'''{{#fas:plus-square}} Once-off voucher codes '''

You can now issue once-off voucher codes.

We have linked them in the [https://wiki.beds24.com/index.php/Managing_Business_Disruptions knowledge base for COVID-19]

March 15th 2020

----

'''{{#fas:lightbulb}} Knowledge base to help you deal with COVID-19 '''

For many hosts times are rough at the moment. We have put together a [https://wiki.beds24.com/index.php/Managing_Business_Disruptions knowledge base] to help you deal with the situation.

March 15th 2020

----

'''{{#fas:plus-square}} Beds24 supports 'Per Occupancy Pricing' with Booking.com '''

Occupancy pricing makes sending prices for different occupancies to Booking.com easy. For more information please see the Booking.com help page and check out our [https://forum.beds24.com/viewtopic.php?f=10&t=1272 forum].

March 5th 2020

----

'''{{#fas:external-link-square-alt}} Number of offers increased to 15 '''

From now on, 16 offers are available to you. Offer 1 is your standard offer, which is normally always available. Additional offers can be used to offer different price options or promotions on the booking page or to create internal prices.

March 3rd 2020

----

'''{{#fas:external-link-square-alt}} Airbnb listing import with prices '''

The listing import now pulls in rules and prices as daily prices. Importing from Airbnb is the quickest way to get a new property or room set up in Beds24.

For more information please see [https://wiki.beds24.com/index.php/AirBnB.com_XML#Importing_a_listing_to_Beds24 here]

January 25th 2020
----

'''{{#fas:external-link-square-alt}} Delay Auto Actions based on info codes '''

The new setting "Booking Info Delay" will set a auto action t trigger only after the booking info item(s) have existed for the defined number of hours.

January 21st 2020
----

'''{{#fas:plus-square}} Send reports via EMail'''

You can now send standard reports and custom reports via Email.

To use this function go to SETTINGS->ACCOUNT->ROUTINES. For instructions please use the context help (? icons) and click on HELP (top right) of this page.

January 11th 2020

----

'''{{#fas:rocket}} Fulfil legal obligations and collect documents via our new partner Chekin'''

Our partner Chekin.io automate the guest identification and legal obligations.
*Send guest forms automatically to the authorities.
*Generate the mandatory statistical reports on demand.
*Produce and store all documents required by law.

For more information please see [https://wiki.beds24.com/index.php/CheKin.io here]

January 10th 2020

----

'''{{#fas:external-link-square-alt}} Generate reports for bookings with expired credit cards'''

If the expiry date of the card is before check-in the info code CARDEXPIRES is added to the "Info" tab of the booking. If the card gets updated the info item gets deleted.

You have the option to set up a [[:Category:Reports#Specific_Custom_Reports_using_Info_Codes|report]] which you can add to your dashboard.

January 8th 2020
----

'''{{#fas:plus-square}} Communicate with Airbnb guest directly from Beds24 '''

*You can view all messages from the "API Messages" component on the [[:Category:Dashboard|dashboard]].
*The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links.
*You and your guests will see the messages in the channels extranet.

For more information please see [https://wiki.beds24.com/index.php/Messages here].

December 27th 2019
----

'''{{#fas:plus-square}} Multiple currencies '''

If you need to manage bookings in another currency than your default currency you can create an "invoicee" for the additional currency and assign the charges it. For more information on the invoice function please see [https://wiki.beds24.com/index.php/Invoicees here].

December 9th 2019
----

'''{{#fas:lightbulb}} Zero Commission* bookings from Agoda Homes'''

Agoda Homes charges 0% per booking for single-room units (rent out entire places). Read more about advertising on Agoda Homes on our [https://blog.beds24.com/advertise-vacation-rentals-part-2-agoda-homes/ Agoda blog].

For information on how to set a connection up go to SETTINGS-> CHANNEL MANAGER -> AGODA and click on HELP in the top right.

November 26th 2019
----

'''{{#fas:plus-square}} Occupancy pricing for Agoda supported'''

You can now choose to send occupancy based prices to Agoda. When you go to SETTINGS-> CHANNEL MANAGER -> AGODA you will see a new setting "Pricing Model"

*If your pricing model is '''Per Day Pricing''' only single price, double price and room price will send.
*If your pricing model is '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 can be sent.

For details please see the [https://wiki.beds24.com/index.php/Agoda.com Agoda help page].

November 21st 2019
----
'''{{#fas:exclamation-circle}} Airbnb will be limiting iCal functionality'''

Airbnb have informed us that they will be removing guest information from their iCal data from Dec 1st 2019.

After this change, Airbnb iCal will contain little or no more than the booked dates.

As an Airbnb preferred partner our certified XML connection is more reliable than iCal and will continue to provide detailed booking information.

If you are still using Airbnb iCal we recommend changing to XML. You can choose to send only prices and availability if you do not want to change the content of your listings from Beds24.

To set the XML connection up please go to SETTINGS-> CHANNEL MANAGER -> AIRBNB XML and click on HELP in the top right for instructions.

October 30th 2019
----

'''Calendar link for guests'''

If you add one of the new [https://wiki.beds24.com/index.php?title=Template_Variables#iCal_Links iCal template variables] to your confirmation messages guests will be able to add their booking dates to their calendars.

October 23rd 2019
----

'''Interface with eDreams Odigeo / Opodo'''

The interface allows you to automatically update prices and inventory to eDreams Odigeo and import bookings into Beds24. To set the connection up go to SETTINGS-CHANNEL MANAGER-EDREAMS ODIGEO. For instructions click on HELP in the top right of the page.

October 15th 2019
----

'''Trigger Auto Actions on template variables'''

You can now use template variables to generate dynamic trigger values based on the booking.

All template variables are available [https://wiki.beds24.com/index.php?title=Template_Variables here]. For information on how to set up Auto Actions go to SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS then click on HELP in the top right.

October 8th 2019
----

'''Integration with RoomPriceGenie'''

This seamless integration allows Beds24 customers to push dynamic prices from RoomPriceGenie to their own web site and to their booking channels.

Click [https://wiki.beds24.com/index.php?title=RoomPriceGenie.com here] for more information.

October 1st 2019
----

'''Strong customer Authentication in the EU'''

Strong Customer Authentication (SCA) comes into effect on September 14th in Europe.

This will affect EU based businesses charging cards issued within the EU. Non EU business’s and non EU cards should not be affected by the new rules.

'''Bookings from OTAs:'''

Collecting a credit card number without SCA will no longer be a reliable means of security as the card holders bank will likely reject the transaction.
Many OTAs including Booking.com and Expedia can collect guest payments at the time of booking (channel collect) with SCA. The OTA will then distribute the funds to you by bank transfer or virtual credit card so you avoid the need to deal with SCA and declined transactions.
Beds24 can automatically process the virtual cards on the day the funds become available at Stripe and deposit them directly to your account.
If you require security or prepayment but do not want the OTA to collect payment, you can accept bookings without card or deposit from the OTA and send a payment request to the guest from Beds24 manually or using auto actions.

'''Direct bookings:'''

You can collect a card payment with the booking using SCA. If you require additional payments from EU guests you will need to send a payment request so the guest can complete the SCA again.

'''Payment Gateways:'''

'''Paypal''' and Realex will are taking care of the required functionality from their end.

If you enable ‘Strong Customer Authentication’ for '''Stripe''' in SETTINGS-> PAYMENTS -> PAYMENT GATEWAYS ->STRIPE , it enables SCA authentication for Stripe booking page payments and payment requests sent to guests.

'''Payment requests:'''

Payment requests sent to the guest after booking are an alternative to collecting a card from an OTA as security. Information on how to set up payment requests is available [https://wiki.beds24.com/index.php/Category:Payments#Payment_Request here].

You can find more information about SCA on our [https://blog.beds24.com/secure-psd2-compliant-payment-collection/ blog].

September 12th 2019

----

'''Set "Extra person" and "Extra child" prices in daily prices'''

There are two options to set an extra person/extra child price by specifying either a positive or negative value:

*A positive value will be applied to each additional guest above the "Maximum Guests" setting for the daily price. The daily price will be available up to the number of guests the room settings allow.
*A negative value will be deducted for each guest less than the "Maximum Guests" setting for the daily price. The daily price will not be available for more than the daily price Maximum Guests value.

There are limitations for channel management which are different for each channel. Channels do not accept children prices and most channels cannot accept the extra person price. Please see the daily prices help pages and channel help pages for more information.

August 19th 2019

----

'''Create Custom Graphs and Charts'''

You can now also create custom graphs and charts.

Like all custom reports graphs can be added to the DASHBOARD.

Go to SETTINGS -> REPORTS->CUSTOM REPORTS and click on HELP in the top right for further instructions.

July 30th 2019

----

'''Upgrade for Auto Actions sent to Airbnbn Guests'''

We can now send messages via the Airbnb messaging system. This means that you and your guests will see the Auto Actions which are sent from Beds24 in Airbnb. To use this function you need to:

1. Add a plain text version to your Auto Actions (Airbnb does not support HTML).

2. Upgrade the connection. This is how you do it:
*If you have multiple Airbnb accounts, log completely out of Airbnb.

*Log into Beds24. If you have connected more than one Airbnb account in Beds24 make sure you are logged into the Beds24 account/subaccount which is connected to the Airbnb account you are logged in.
*Go to Settings > Channel Manager > AirBnB.com XML > Specific Content
*Scroll down and click the 'Airbnb additional functions' link.
*Then click the button. This will take you to Airbnb where you should log into the Airbnb account connected to your beds24 account.
*Accept the new permissions and you will be returned to Beds24

To check the upgrade worked, log into your Airbnb account and go to ACCOUNT SETTINGS -> CONNECTED APPS. Click on 'Beds24. If you see 'Access and respond your messages' in the list of permissions, your upgrade worked.

July 24th 2019

----

'''Plain text option for Auto Action EMails'''

You have now the option to set up plain text versions for Auto Action Emails.

If you have both a HTML version and a plain text version the plain text version will be sent additionally as back-up for systems which do not support HTLM.

July 19th 2019

----

'''Create properties on Booking.com from Beds24'''

'''Create a new Booking.com account from Beds24'''

We are beta testing our new integration with Booking.coms content API. With this new function you can
*onboard new properties on Booking.com directly from Beds24 without having to enter your data in Booking.com
*create new Booking.com accounts directly from Beds24

This [https://wiki.beds24.com/index.php/Booking.com_XML:_Create_and_update_properties_and_rooms_on_Booking.com help page] gives more information.

Send us a support ticket if you want to use these new functions.

July 10th 2019

----

'''View and respond to reviews from Booking.com from Beds24'''

To access Booking.com reviews from your DASHBOARD unlock the DASHBORAD click on the hamburger menu then on "Extentions" and add the Booking.com Review Module.

You can also access them via SETTINGS->CHANNEL MANAGER-BOOKING.COM->REVIEWS.

June 7th 2019

----

'''Increase bookings with new Airbnb service fee options'''

Airbnb now offers property managers using our XML connection two structures for their service fee.

The new '''Host-only fee''' gives you full control over your end rate by removing the guest fee so guests will see a 0 service fee throughout the booking process.

You can find [https://airbnb.my.salesforce.com/sfc/p/#j0000001tsrk/a/0c0000005ZWU/4C49zD3EKUx0FzAOKa8X_mVNRDtD6shisfPafIYcZ7A more information for hotels here] and [https://airbnb.my.salesforce.com/sfc/p/#j0000001tsrk/a/0c0000005ZWV/PQCXqTqZ4bt9BwT3Z5kzRPJ7_w_eLTQQtkz.paFY0Qw more inforrmation for property managers here]. Please also [https://www.airbnb.com/help/article/1857/what-is-the-airbnb-service-fee?c=.pi80.pkb21uaS80LzMyMzQ1&euid=f3de3d70-c841-5770-13d4-95ed0cc4bfd0&src=omni%5B32345%5D&src_section=176386& visit Airbnbs help center].

June 5th 2019

----
'''VactionStay by Rakuten added to the channel manager'''

The 2-way interface allows you to automatically update prices and inventory to VacationStay and import bookings into Beds24. To set the connection up go to SETTINGS->CHANNEL MANAGER->VACATIONSTAY. For instructions click on HELP in the top right of the page.

May 30th 2019

----

'''New menu for payment functions'''

We have added new payment functions and restructured the menus so all payment functions are available in SETTINGS->PAYMENTS.

May 11th 2019

----

'''Automatically report invalid cards to Booking.com'''

If you use [https://wiki.beds24.com/index.php/Stripe Stripe] and send all credit card details to Stripe you can set in SETTINGS->CHANNEL MANAGER to automatically report invalid cards to Booking.com.

May 9th 2019

----

'''Hostelsclub added to the channel manager'''

The 2-way interface allows you to automatically update prices and inventory to Hostelsclub and import bookings into Beds24. To set the connection up go to SETTINGS->CHANNEL MANAGER->HOSTELSCLUB. For instructions click on HELP in the top right of the page.

May 7th 2019

----

'''Manage Pending Payments'''

Customers using [https://wiki.beds24.com/index.php/Stripe Stripe] can automatically collect channel collect payments with virtual cards. To use this function you will need to adjust your setting for "Channel Collect Invoice" in SETTINGS->CHANNEL MANAGER to "Charges and Pending Payments" and adjust your set "Virtual Cards" = Yes on the channel pages of the channels which supply virtual cards i.E. SETTINGS->CHANNEL MANAGER->BOOKING.COM.

Pending payments can also be scheduled manually.

For more information see this [https://wiki.beds24.com/index.php/Category:Payment_Collection help page].

April 25th 2019

----

'''Send WhatsApp messages to Guests'''

Click on the green icon next to the phone number in the "Summary" tab of the booking to send a WhatsApp message to guests.

April 23rd 2019

----

'''Multi Room Bookings across properties'''

When you click on "Add Booking" and then on "Price Check" and select "All" properties you can now add rooms from different properties to the cart.

April 8th 2019

----

'''Enhance the booking display in the CALENDAR with icons'''

This help page explains how to add icons to the bookings in the CALENDAR: https://wiki.beds24.com/index.php/Category:Bookings#Info

March 12th 2019

----

'''Company and State'''

Company and State have been added to the standard booking questions.

March 11th 2019

----

'''New template variables'''

We have added a range of useful new template variables:

[DAYSTOCHECKIN] - number of days until Check-in

[PERMITID] - the permit ID

[OFFERNAME1] - offer name for this booked room only

For group bookings: [BOOKGROUPROOMLIST], BOOKGROUPROOMLISTTOTAL], [BOOKGROUPROOMLISTCHARGETOTAL], [BOOKGROUPNAMELISTCHARGETOTAL] , [BOOKGROUPUNITLISTCHARGETOTAL], [BOOKGROUPUNITLIST], [BOOKGROUPUNITLISTTOTAL], [GROUPNOTE]

See all template variables [https://wiki.beds24.com/index.php?title=Template_Variables here].

March 9th 2019

----

'''Copy settings'''

Where you see this a copy Icon you can click and then copy the value of this setting to other rooms or properties.

March 2nd 2019

----

'''Manage Booking.com promotions directly in Beds24'''

Promotions can set up, viewed and changed in SETTINGS-CHANNEL MANAGER-BOOKING-COM-PROMOTIONS.

February 22nd 2019

----

'''Mailchimp integration'''

We have just launched a new integration with MailChimp the probably most popular email marketing service available today.

Go to SETTINGS->APPS & INTEGRATIONS->MAILCHIMP to set up your integration. Beds24 will start to populate your mailing list with your guests, ready for your next newsletter.

January 24th 2019

----

'''Scheduled maintenance'''

Due to sheduleded maintenance Beds24 will be unavailable for 5-10 minutes on 30th of January between 3am and 5am GMT to perfrom important updates.

January 23rd 2019

----

'''Add multiple guests fo bookings'''

In the "Guests" tab of the booking you can now add additional guests and remove guests.

January 22nd 2019

----

'''Prices for different occupancies to Google Hotel Ads'''

Prices for 1, 3, 4 , 6 and 8 guest will now also be send if they are defined. Please note that a 2 person price is still compulsory. If no 2 person price is supplied the room will send as unavailable.

January 21st 2019

----

'''Booking.com Reservations Degradation - Resolved'''

Booking.com reported technical issues sending some XML booking notifications to partners on the 7th and 8th Jan.

The issue is reportedly now resolved.
f any bookings have still not imported, please contact us via support ticket with the Booking number and we will request a resend.

If these issues have resulted in an overbooking or any other loss, please contact Booking.com support and reference the '''Degraded performance of reservation retrieval issues from the 7th or 8th January'''.

January 9th 2019

----

'''Prices for different occupancies and different length of stay via Airbnb XML'''

You can now send prices for different occupancies and different length of stay to Airbnb. If you want do use this option please go to SETTINGS-CHANNEL MANAGER-AIRBNB XML- SPECIFIC CONTENT and change the setting for "Price Strategy" to "Per Occupancy Pricing. Please read the information under "Prices" on the Airbnbn help page before you change the setting.

January 2nd 2019

----

'''Company and State added to booking questions'''

Happy New Year!

If you want to ask your guests for their "Company" and / or "State" you can do this now using a "Standard Question" which you can activate in SETTINGS-PROPERTIES-BOOKING QUESTIONS.

December 31st 2018

----

'''Integrate with myriads of apps and services via Integromat'''

Thanks to our new integration with Integromat, the most advanced online automation platform, you have now have unlimited access to myriads of apps and services.

The seamless integration allows you to connect your favourite tools with a few clicks to Beds24. Available connections include popular accounting software like Xero and Quickbooks, Twilio, Google services, CRM systems like Salesforce, Zoho as well as Slack and Zapier.

You can set the connection up in SETTINGS-APPS AND INTEGRATIONS-INTEGROMAT. For instructions click on HELP in the top right of the page.

December 19th 2018

----

'''Connect Guest Experience Tools'''

Our partners [https://wishbox.co/ Wishbox] and [https://www.yourwelcome.com/ YourWelcome] who provide exciting tools which will improve your guests experience integrate smoothly with Beds24.

December 14th 2018

----

'''Automatically assign invoice numbers'''

If you want to automatically assign invoice numbers you can set up an Auto Action in SETTINGS-GUEST MANAGEMENT-AUTO ACTIONS. These [[Auto_Actions#Automatically_assign_invoice_numbers|instructions]] explain how to do this.

December 12th 2018

----

'''New Booking Page Check-out Screen'''

We have modernized the look of the check out screen and added new features.

*Upsell items can show a picture, a headline and a descriptive text. To add or change extras go to SETTINGS -> BOOKING ENGINE -> UPSELL ITEMS
*Modern look and better mobile support.

[https://beds24.com/booking2.php?propid=13434&width=960&page=book3&limitstart=0&checkin=We+20+Feb+2019&checkin_hide=2019-2-20&checkout=Fr+22+Feb+2019&checkout_hide=2019-2-22&numnight=2&numadult=1&numchild=0&br1-32906=Book| Click here for an example].

If you want to use the new version of the check out page, change SETTINGS -> BOOKING ENGINE "Check-out Page Version" = Responsive.

December 3rd 2018

----

'''Google Maps on the Booking page now need an API key'''

Google has changed their licensing for using a Google Map. The optional map on your booking page now requires a Google maps API key and will not work without one. There is a free quota per month for each API key but you do have to sign up for a free plan and you have to enter your credit card details.

You will need a Google Account in order to get your API key via this [https://developers.google.com/maps/documentation/javascript/get-api-key link].

Once you have your maps API key you can enter it into the Beds24 at {#fas:cog}} (SETTINGS) > BOOKING ENGINE >DEVELOPER. Your map should then work.

November 24th 2018

----

'''Upgrade your Airbnb XML connections to "synchronous availability check" '''

Airbnb has now implemented the option to check availability and accept or reject a booking at the very last step of the booking process, when the guest enters their payment method.

The normal XML availability check is performed when the guest first clicks the book button. Airbnb does not limit the time they give a guest to complete the booking so it is possible the room can become unavailable before the guest completes the booking.

By upgrading your Airbnb connection, both checks will be performed. The upgrade requires granting Beds24 permission to accept or reject reservations in your Airbnb account.

How to upgrade:
*If you have multiple Airbnb accounts, log completely out of Airbnb.
*Log into Beds24. If you have connected more than one Airbnb account in Beds24 make sure you are logged into the Beds24 account/subaccount which is connected to the Airbnb account you are logged in.
*Go to Settings > Channel Manager > AirBnB.com XML > Specific Content
*Scroll down and click the 'Airbnb additional functions' link.
*Then click the button. This will take you to Airbnb where you should log into the Airbnb account connected to your beds24 account.
*Accept the new permissions and you will be returned to Beds24

To check the upgrade worked, log into your Airbnb account and go to ACCOUNT SETTINGS -> CONNECTED APPS. Click on "Beds24". If you see "Accept and decline reservations" in the list of permissions, your upgrade worked and a final check of availability will now be made at the end of every booking process.

October 28th 2018

----

'''Enhanced Daily Price Functions'''

You can now also set "Min days until Check-in" and "Max Days in Advance" for Daily Prices". The new settings are available at [https://beds24.com/control2.php?pagetype=roomsdailyprice SETTINGS > PROPERTIES > ROOMS > DAILY PRICES]

'''Smart Template Variables'''

Smart template variables will display the set contend only if a certain condition is met or not met. For instructions an examples please see [https://wiki.beds24.com/index.php?title=Template_Variables here].

October 14th 2018

----

'''Upgrade to invoice functions'''

We have upgraded the invoing functions. New functionalities are:

*Option to lock invoices after an in inovice number has been assigned.
*Invoicees can be changed or removed.
*If you need a different invoice template for certain channels you can set this in the channel manger settings (currently for Booking.com and Expedia). Use the channel help pages for details.

Click [https://wiki.beds24.com/index.php/Category:Invoices here] and [https://wiki.beds24.com/index.php?title=Invoicees here] for detailed information about invoices.

September 26th 2018

----

'''XML interface with Despegar / Decolar'''

The 2-way interface allows you to automatically update prices and inventory to Despegar / Decolar and import bookings into Beds24. To set the connection up go to SETTINGS-CHANNEL MANAGER-DESPEGAR. For instructions click on HELP in the top right of the page.

September 14th 2018

----

'''Booking.com Outage - missed bookings'''

Due to an issue at Booking.com, some bookings and cancellations have not been sent to us on September 4th between 10:36 CEST and 11:08 CEST.

Booking.com have reported that they are working on sending all missed bookings by the enf of the of Sept 5th.

September 4th 2018

----

'''Import a listing from Airbnb to create a new property or room'''

If you have a listing on Airbnb you can import it and create a new property with a new room or add a room in a property you already have in Beds24.

Click [[AirBnB.com_XML|here]] for instructions.

'''Security Update'''

Regular password changes are highly recommended to keep data secure.

From now on you will only be able to view credit card details if you have changed your password within the last 90 days.

If the password has not been changed, all other functions will continue as normal but cards will not be visible until the password is changed.

You can change your password at the menu SETTINGS -> ACCOUNT -> ACCOUNT ACCESS.

August 27th 2018

----

'''Create your own invoice table'''

You have not the option to create your own invoice table.

Click [[Template_Variables#Invoice_Table|here]] for more information.

August 23rd 2018

----

'''Airbnb XML connection simplified'''

Airbnb has added new features to their API which simplify the set up significantly:

*No more navigating in Airbnb to publish:
**You can now merge existing listings and select sync settings directly in Beds24 when you first send a room.
**New listings added through Beds24 are now automatically published without the need to visit the Sync page in Airbnb.

*No need to send full content if you only want to sync prices and availability.
*Seamless transfer of listing registration info in markets that require it. Registration details added in Beds24 automatically sync to Airbnb listings. This feature is live now for Japan and support for other markets will be released shortly.<

The [[AirBnB.com_XML|updated set up instructions]] explain the new process.

August 18th 2018

----

'''Upgrades to the Beds24 API'''

Customers using the Beds24 API can now also use it to import/export content like descriptions and pictures.

The functions are documented directly in the [https://api.beds24.com/ API].

August 1st 2018

----

'''Notes per property or room'''

You now also can add notes for a property a room in the CALENDAR. When you have added a note a note icon will display on which you can hover.

July 16th 2018

----

'''Attach invoices or booking templates to Emails'''

You can now choose to attach an invoice or a booking template as pdf in the "Email" tab of Auto Actions. Auto Actions can be created in SETTINGS->GUESTMANANGEMENT->AUTO ACTIONS. For instructions click on HELP at the top right of the page.

July 13th 2018

----

'''New options for minimum stay and maximum stay'''

You can now override the maximum stay in the CALENDAR

[https://wiki.beds24.com/index.php/Minimum_Stay_and_Maximum_Stay More information].

July 5th 2018

----

'''Google Hotel Ads'''

Beds24 is now a Certified Google Hotel Ads Integration Partner

Google Hotel Ads commission is only charged per booking, there is no pay per click cost as with Google Adwords.

Activate Google Hotel Ads and set your commission bid at SETTINGS->CHANNEL MANAGER->GOOGLE HOTEL ADS

[https://wiki.beds24.com/index.php?title=Google_Hotel_Ads More information].

June 5th 2018

----

'''Airbnb XML now supports room types with multiple rooms'''

Airbnb have recently officially opened their portal to Hotels, B&Bs and they now support room types with a quantity greater than one. Previously each Airbnb listing could only be for one unique room.

You can now connect your room types directly in SETTINGS -> CHANNEL MANAGER -> AIRBNB XML.

[https://wiki.beds24.com/index.php?title=AirBnB.com_XML More information].

May 15th 2018

----

'''Booking page Facelift'''

We have created new options for the reponsive booking page:

*Display an image or picture slider in full width with date selectors as shown [https://beds24.com/booking2.php?propid=13434&layout=2 here]. The new default template 7 comes preset with this option.
*Split dates for the calendars and price tables as shown [https://beds24.com/booking2.php?propid=13434&layout=4 here].
*Box shadow around rooms (property booking page) and properties (multi-property booking page) as shown [https://beds24.com/booking2.php?propid=24977 here].
*Updated the Booking Engine -> Booking Page -> Layout menu.

Information about the new options is available [[Responsive_Booking_Page|here]].

April 6th 2018

----
'''New Airbnb XML features'''

Airbnb has officially opened up its platform to hotels and B&Bs which meet Airbnb's standards.
Also new regions such as Italy and Amsterdam are now allowed to use the Airbnb XML interface.

New settings at SETTINGS -> CHANNEL MANAGER -> AIRBNB XML -> SPECIFIC CONTENT include:
*A new setting "Check-in Type" can specify the type of check in available at the property.
*A new setting "Property Type Group" specifies the listing categorization at Airbnb.
*Information about shared spaces and bathrooms can be specified.

March 20th 2018

----

'''Address check for Stripe'''

You can now have Stripe check the address along with the card. This function only works for bookings from the booking page and payment requests and is available in SETTINGS->PAYMENTS PAYMENT GATEWAYS->STRIPE.

March 19th 2018

----

'''Prevent accidental changes to room assignments'''

The info codes LOCKROOM or LOCKUNIT prevent manual room changes by staff.

[https://wiki.beds24.com/index.php?title=Category:Bookings Here] you can find more information.

February 5th 2018

----

'''XML interface with HRS'''

The 2-way interface allows you to automatically update prices and inventory to HRS and import bookings into Beds24. If you want to use this connection please send us a support ticket.

February 9th 2018

----

'''Prevent accidental changes to room assignments'''

The info codes LOCKROOM or LOCKUNIT prevent manual room changes by staff.

[https://wiki.beds24.com/index.php?title=Category:Bookings Here] you can find more information.

February 5th 2018

----
'''New Payment Gateway: Asiapay'''

Asiapay is a payment provider available in many Asian countries.

Please send us a support ticket if you want to use Asiapay.

December 11th 2017

----

'''XML interface with Traveloka'''

The 2-way interface allows you to automatically update prices and inventory to Traveloka and import bookings into Beds24. To set a connection up go to SETTINGS -> CHANNEL MANAGER -> TRAVELOKA. For instructions click on HELP in the top right menu of this page.

December 11th 2017

----

'''XML interface with Asiatravel'''

The 2-way interface allows you to automatically update prices and inventory to Asiatravel and import bookings into Beds24.

To set a connection up go to SETTINGS -> CHANNEL MANAGER -> ASIATRAVEL. For instructions click on HELP in the top right menu of the page.

October 13th 2017

----

'''Send payment requests to guests'''

We have created a special link to send a specific payment request to a guest.

Send the request to the guest by email or auto action using template variables and they can click on the link and be taken to a secure page to make a payment or enter their card details.

For instructions click [https://wiki.beds24.com/index.php/Category:Payment_Collection here].

September 27th 2017

----

'''Guest Login'''

A [https://my-booking.info/login guest login] is also available with the payment request or can be used separately.

See [https://wiki.beds24.com/index.php/Guest_login here] for more information.

September 27th 2017

----
'''Ctrip certifies 2- way XML integration with Beds24'''

We are pleased to announce that Chinas leading OTA Ctrip partnered with Beds24 to offer XML connectivity. The new 2-way interface allows to automatically update their prices and inventory to Ctrip and import bookings into Beds24 in real time.

To set a connection up go to [https://beds24.com/control2.php?pagetype=roomsdailyprice SETTINGS > CHANNEL MANAGER >CTRIP]. For instructions click on HELP in the top right menu of this page.

August 4th 2017

----

'''Enhanced Daily Price Functions'''

Each room type can now have up to 10 daily prices. Each daily price can have occupancy and min stay rules and individual mapping to channels.

Daily prices can now be linked with offsets so adjusting the base price will auto update all the linked prices.

The new settings are available at [https://beds24.com/control2.php?pagetype=roomsdailyprice SETTINGS > PROPERTIES > ROOMS > DAILY PRICES]

July 13th 2017

----

'''Adjust Inventory sent to Channels'''

The menu SETTINGS -> CHANNEL MANAGER -> CHANNEL INVENTORY allows you to set the maximum number of bookings per date from selected channels.

You can close the room to new bookings or set a limit on the number of bookings you will accept.

For detailed instructions how to use this function click on HELP (top right menu) of the SETTINGS ->CHANNEL MANAGER-> CHANNEL INVENTORY page.

June 23rd 2017
----

'''New Booking Widgets'''

The new widget designer makes it easy to create custom booking widgets for your web sites. Key features are:

*widgets for individual properties, individual rooms or multiple properties
*booking strips, booking boxes
*availability calendars for one or multiple months
*over 30 languages
*fully customisable

Visit our [http://beds24.de/booking-widgets.html web site] to see some of the almost unlimited options.

The new widget designer is available at [https://beds24.com/control2.php?pagetype=widget SETTINGS ->BOOKING ENGINE-> BOOKING WIDGETS]. For instructions please use the context help (? icons) and click on HELP (top right menu) of the page.

June 7th 2017
----

'''Booking Grid with drag and drop function'''

In the BOOKINGS menu you can now choose from three views. The new [https://beds24.com/control2.php?pagetype=bookingsgrid Booking Grid] view shows all bookings and rooms in a grid. You can easily drag and drop bookings to move to a new room.

May 30th 2017
----

'''Price Export to Wimdu'''

We have upgraded our Wimdu.com connection to now send a room price and minimum stay for every date. The data is sent via the existing iCal connection so if you are using Wimdu all you need to do is enable prices.

To enable Wimdu prices go to SETTINGS -> CHANNEL MANAGER -> WIMDU and tick "Prices" and save.

May 12th 2017
----

'''XML Interface with HomeAway Group'''

Property managers with five or more listings can use the XML connection for mayor HomeAway sites such as VRBO.com, abritel.fr, aluguetemporada.com.br, fewo-direkt.de, homdelidays, ownersdirect.co.uk, vacationrentals.com.

The connection needs to be requested from HomeAway. If HomeAway allows XML use you will be able to automatically update listings, prices and availability directly from Beds24.

If you are interested please follow [https://wiki.beds24.com/index.php?title=https://wiki.beds24.com/index.php?title=Homeaway.com these instructions].

As an alternative to the XML interface we still offer the iCal based connection which can synchronise availability and bookings.

April 24th 2017
----

'''Two-Way Interface with Ostrovok now live'''

Beds24 connects to Ostrovok.ru Russia’s leading and fastest growing online hotel booking channel. The interface allows you to send real-time rates and availability to Ostrovok and have bookings automatically delivered to Beds24.

For detailed set up instructions see the [https://wiki.beds24.com/index.php?title=Ostrovok Ostrovok help page].

April 4th 2017
----

'''New Booking import for Tripadvisor Vactation Rentals (Flipkey and Holidaylettings)'''

Tripadvisor now provides an export calendar which Beds24 can read to import bookings.

The iCal booking import can be setup in SETTINGS->CHANNEL MANAGER->FLIPKEY. It will work for any Tripadvisor account that provides an export calendar.

This iCal booking import replaces the Holidaylettings email import which is now obsolete. If you are using the Holidaylettings email import, please switch to the iCal method.

March 25th 2017
----

'''Invoices for corporate clients or agencies'''

By default every booking (or group booking) has one invoice. A new function allows you to assign some or all of the invoice items to a specific invoicee or create multiple invoices per booking. For example:
*Agents make bookings and pay for accommodation and guests pay for any extra items
*Companies making bookings and pay for bookings for employees
*Guests making multiple and or repeat bookings.

[https://wiki.beds24.com/index.php?title=Invoicees More information]

March 15th 2017
----

'''Full Two-Way XML connection with Airbnb'''

We proudly announce that Airbnb has chosen Beds24 as interface partner.

Together with Airbnb we will explain to you on Wednesday February 15th at 5:00pm MEZ how to create an ideal profile and use the XML interface.

[https://www.anymeeting.com/WebConference/Default.aspx?code=503-536-728 To participate in this free webinar just clicking this link on February 15th at 5pm MEZ.]

[https://wiki.beds24.com/index.php?title=AirBnB.com_XML More information].

February 13th 2017
----

'''Show features on your booking page'''

The responsive booking page can now show property and/or room features. Room features can be entered in SETTINGS->ROOMS->SETUP property features can be added in SETTINGS->PROPERTIES->DESCRIPTIONS.

To show the features you will need to activate the new features module in SETTINGS-> BOOKING ENGINE -> BOOKING PAGE->LAYOUT.

January 27th 2017
----

'''Connection with BookingSuite Rate Manager by Booking.com'''

Beds24 and BookingSuite worked together to develop a two-way interface between Beds24 and BookingSuite’s revenue management solution RateManager.

Any pricing changes made within RateManager are instantly pushed to Beds24. [https://wiki.beds24.com/index.php?title=BookingSuite.com More information]

January 5th 2017
----

'''Price Check added to "Add Bookings" '''

When you click on "Add Booking" you will now see a button "Price Check". When you click on it you can
*see a list of all available rooms
*also see unavailable rooms if you tick "Show unavailable"
*see how the price/availability is calculated by clicking on the "Calculate" button
*book a single room
*book unavailable rooms or multiple rooms in one property by selecting the rooms and clicking on "Book Selected"

December 22nd 2016
----

'''Integration with Kashflow accounting software'''

Beds24 integrates with [http://track.webgains.com/click.html?wgcampaignid=202931&wgprogramid=8975 Kashflow] accounting software. This allows you to automatically send invoice information from the booking to [http://track.webgains.com/click.html?wgcampaignid=202931&wgprogramid=8975 Kashflow].

For more information click [https://wiki.beds24.com/index.php/title=Kashflow.com here].

Click [http://track.webgains.com/click.html?wgcampaignid=202931&wgprogramid=8975 here] to get a Kashflow account.

October 17th 2016
----

'''New dashboard available'''

Fully customisable - choose which content to display, where to display it, move and re-size of each component.
*Components include booking reports with customisable columns, graphs, statistics, custom reports, notes and potential issues.
*The quick check-in and check-out function allows guest check-in and check-out directly from the dashboard.
*A housekeeping component makes housekeeping and room management easy.
*Up to four different dashboards per account.

Click on the "Try" link to load the new dashboard. For more information visit the Dashboard help page.

Click on the the menu icon (right side of screen) to customise the new dashboard or return to the original dashboard. [https://wiki.beds24.com/index.php/Category:Dashboard More information]

October 12th 2016
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'''New Functions Button'''

The new FUNCTIONS button in the top left menu of the control panel opens a page with links to the menu pages for key features and functions.

October 6th 2016
----

'''Integration with PriceLabs'''

This seamless integration allows Beds24 customers to push PriceLabs data-driven pricing to their own web site and to their booking channels.

PriceLabs algorithm uses data from multiple sources such as occupancy, weather, tourist demand, special events, and historical booking trends to calculate nightly rates that can improve occupancy and and revenue. For more information click [https://wiki.beds24.com/index.php?title=Pricelabs here]

September 23rd 2016
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'''Interface with trivago is live'''

The interface with trivago Direct Connect allows hotels to advertise their rates and run cost-per-click (CPC) marketing campaigns on trivago. For activation and set up instructions go to SETTINGS->CHANNEL MANAGER -> TRIVAGO. Click [https://wiki.beds24.com/index.php?title=Trivago here] for more information.

August 22nd 2016
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'''Deposit Payment Options Update'''

We have modernized the deposit payment page with an accordion system to better support multiple payment gateways.

Each payment gateway can have it's own title and text instruction. New options for "Offline Payment", "Credit Card" and "Custom Payment Gateway" are also available.

If you are using deposit collection on your booking page we recommend you check the new display format, especially if you:
*allow more than one payment option
*have offline payment (custom instruction) activated
*have applied custom CSS to the page

For more information visit the [https://wiki.beds24.com/index.php?title=Category:Deposit_Collection help page for Deposit Collection].

August 15th 2016
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'''New Room Management functions'''

You can now generate a report which also contains the notes about a unit and set up an Auto Action which automatically changes the status of a room when a guest arrives or departs. See this [[:Category:Rooms|help page]] for more information.

August 11th 2016
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'''Use externally hosted pictures on your booking page'''

Instead of or additionally to pictures uploaded to Beds24 you can now also use externally hosted pictures. External pictures have to be hosted securely (HTTPS not HTTP). The menu is available in SETTINGS->BOOKING ENGINE->PICTURES->EXTERNAL. For more information have a look [https://wiki.beds24.com/index.php?title=Pictures here].

Aug 5th 2016
----

'''Upgrade for Custom Reports'''

A range of new options have been added to the custom reports. When you go to REPORTS->CUSTOM REPORTS you will these new options in the list of "Available Columns".
*"Upsell Items" - this allows you to generate reports for one or multiple upesell items which you have set up in SETTINGS->BOOKING ENGINE->UPSELL ITEMS.
*"Extra Invoice Items" - this allows you to generate reports for one or multiple extras which you have set up in SETTINGS->GUEST MANAGEMENT->INVOICES.
*"Invoice Status Values" - this allows you to generate reports for the "Status" you have entered in the "Charges and Payments" tab of the booking.

June 14th 2016
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'''Search function for manually added bookings'''

When you manually add a booking you can now search for repeat guests. The search looks for matches in the guest database. A click on the guest will enter the information from the guest database into the booking.

This function is available in the Price Wizard. If you are not using the Price Wizard you can activate it by changing the setting for "Add New Bookings" in SETTINGS->ACCOUNT->PREFERENCES.

May 2nd 2016
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'''Upgrade for the Facebook APP'''

The Facebook App can now also display the multi property booking page.

Unfortunately Facebook does currently not show custom tabs on mobile. We suggest you add a "Book Now" Call-to-Action button which will also display on mobile devices.

For more information have a look [https://wiki.beds24.com/index.php?title=Facebook_App here].

April 25th 2016
----

'''New "Info" Tab for Bookings'''

The new "Info" tab show a summary of the booking information and if the booking comes from a channel important channel information.

You can quickly add "Info Codes" from a pre set list or manual notes. These info codes can be used in custom reports to show or hide selected bookings.

The tab is fully customisable or can be hidden. For more information have a look [https://wiki.beds24.com/index.php?title=Category:Bookings here].

'''Report invalid credit cards and no-shows to Booking.com

You can not report invalid cards and no-shows directly from the "Details" tab of the booking.

April 8th 2016
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'''Room Management'''

When you look a the CALENDAR you will see that we have added a "Status" option for all units. This allows you to set a status for each unit and/or add a note. The status pre sets can be customised so you can use your own criteria to mark a unit. See this [[:Category:Rooms|help page]] for more information.

March 22nd 2016
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'''Upgrades to bookings'''

1. Additional functions for all bookings:
*All upsell items be selected as from a drop down list in the “Charges and Payments” tab.
*Those of you who work with sub accounts will now also see all auto actions set up in the sub account as manual auto actions in the “Mail” tab.
*When you split a booking you and now choose to copy or not copy charges.

2. Manually added bookings:
*You can now select each which offer should apply.
*You can create "internal" prices which are only available in the control panel but not for online bookings. This [[Internal_Prices|tutorial]] explains how to create internal prices.

March 11th 2016
----

'''Hostelbookers interface live now'''

We can now sync with your Hostebookers listing. If you are already connected to Hostelworld there is nothing else you need to do. For a new connection go to SETTINGS->CHANNEL MANAGER->HOSTELBOOKERS. For instructions click on HELP.

February 2016
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'''New Group Booking Functions'''

You can now perform bulk changes on group bookings. For more information see [[Group_Bookings|help page]].

February 13th 2016

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'''Display of last booked date'''

We have added a new setting to change the display. When you go to SETTINGS->ACCOUNT->PREFERENCES you can change "Show Booking End Date" to "Check-out".

February 9th 2016

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'''FLIPKEY - Important Upgrade information ACTION REQUIRED'''

We have received confirmation from Flipkey that they will make their XML available to us to update their calendar for Flipkey customers with 5 or more bookings.

The XML only allows calendar updates. We are planning to introduce a method of parsing booking emails to import Flipkey bookings in the near future.

January 15th 2016

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'''Additional Template Variables'''

We have added a number of new template variables amongst them smart mathematical template variables and template variables to create custom date formats. For a complete list click [[Template_Variables|here]].

January 13th 2016

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'''Beds24 has been appointed Preferred IT Provider status with Booking.com'''

We are very proud of this recognition of the quality of our services. Amongst the criteria Booking.com measure are performance, reliability and quality of the interface as well as agility, flexibility and the ability to adapt to innovations.

January 4th 2016

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'''Responsive Booking Page Beta Test'''

We have created a new responsive booking page which is more mobile friendly. The use of modules allows you to control the screen position and hide specific items from the mobile view to keep it clean and uncluttered. This [http://beds24.com/demo/responsive-online-booking-system.html demo page] shows a few of the many options.

If you want to give it a go please see these [[Responsive_Booking_Page|instructions]]. Please note that if you change to the new “Responsive” design your live booking page will immediately change. You can always change back to your original booking page at any time.

Dec 21st 2015

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'''Synchronisation with Hotelbeds'''

Beds24 now integrates with Hotelbeds. For more information see the [[Hotelbeds.com|Hotelbeds help page]].

December 1st 2015

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'''Assign unique consecutive invoice numbers'''

You can now assign a unique consecutive invoice number for each booking by clicking on "Assign Invoice Number" in the "Invoice" tab of the booking. Invoice numbers are generated per account or sub account. The default starting number is 1 and it will increment with each assingment. The starting number can be changed at SETTINGS->ACCOUNT->PREFERENCES "Next Invoice Number". The invoice number can be displayed or printed with the template variable [INVOICENUMBER].

Nov 21st 2015

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'''Channel Management with Homeaway/VBRO '''

A specially constructed Ical based connection can now keep Homeaway/VBRO calendars synchronised. For more information please see the [[Homeaway.com_iCal|Homeaway/VBRO Ical help page]] .

Nov 3rd 2015

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'''Use Auto Actions to trigger SMS messages'''

A newly added function allows to trigger SMS messages to a fixed phone number. To set this up go to SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS.

Oktober 6th 2015

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'''Yield Optimiser'''

The newly added yield optimiser can adjust prices up or down based on remaining availability and time to arrival. For more information go to SETTINGS->YIELD OPTIMISER and the [[Yield Optimiser|yield optimiser help page]].

September 29th 2015

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'''Currency Conversion'''

Smart [[Template Variables|template variables]] are now available to auto convert the values from the booking into another currency.

August 26th 2015

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'''TripConnect Instant Booking now available '''

Beds24 is now certified as a TripConnect™ Premium Partner. All Beds24 users who are eligible can now accept direct booking from TripAdvisor using using TripConnect™ Instant Booking. For more information please see these [[Tripadvisor|instructions]].

August 18th 2015

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'''Channel Manager Updates up to 2 Years in Advance'''

The channel manager can now update up to two years of data on channels which support this.

June 23th 2015

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'''New Channel Management Connections with 9flats and Housetrip'''

Specially constructed connections can now keep Housetrip and 9flats calendars synchronised. For more information please see the [[9flats.com|9flats help page]] and the [[housetrip.com|Housetrip help page.]]

June 12th 2015

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'''New Group Booking Functions'''

Bookings can now be easily grouped together to create a combined invoice. The new functions are on the "Invoice" tab of the bookings pop up window. For more information please check this [[Group_Bookings|help page]].

June 1st 2015

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'''Control Panel gets a facelift'''

We have redesigned the control panel to make it easier for you to use:
*The blue bar at the top of each page contains links to all help functions.
*An "Add Booking" button and a search field will shortly be available on the top right of every page.
*Buttons now have colors and icons indicating which actions they perform.
*REPORTS can now be accessed directly from the top menu. The "Reports" menu in SETTINGS has been removed.

May 20th 2015

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'''Automatically Recalculate Price and Auto Populate Invoice Description'''

Two new functions have been added to the "Invoice" tab of bookings:

*The "Recalculate Price and Charges" button allows you to recalculate the price after you have made changes in the booking (for example changed dates).
*Template variables can now be used to insert information from the booking into the invoice description. To customise your description go to SETTINGS->GUEST MANAGEMENT->INVOICE" Invoice Description". If left blank the default description will be the room name followed by check-in and check-out dates.

April 20th 2015

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'''Split Bookings for multiple rooms'''

The new "Split" function in the invoice tab of a booking can be used to split a booking for multiple rooms into separate bookings so each can be assigned to an individual room. All split bookings will be linked so they can be easily managed.

April 17th 2015

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'''New Override functions in the CALENDAR'''

Use the daily override function in the control panel CALENDAR to disallow arrivals and/or departures on specific days without closing the room to guests staying through. For more information please see the [[:Category:Calendar|help page for the CALENDAR]].

March 20th 2015

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'''Upgrade Price Check Tool'''

If you can not work out where a price is coming from or why no price is displayed the "Price Check Tool" will show you the prices and rules which apply to a certain booking condition. Links to open the tool are available on the RATES, CALENDAR and SUPPORT pages.

March 11th 2015

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'''Weekly Rates'''

The new setting "Prices per" allows you to create rates for weeks, month or other periods. Have a look [[Weekly_Prices|here]] for instructions.
Jan 19th 2015

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'''Killer Rates'''

A new setting has been added to the rates. If you set "Strategy" = "Do not Allow Any other Rates" this rate will override any other rates. This allows you to quickly adjust your rates for certain periods.

Jan 12th 2015

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'''Atraveo added to the Channel Manager'''

Happy to announce the latest addition to the channel manager. To connect go to SETTINGS->CHANNEL MANAGER->ATRAVEO.

Dec 18th 2014

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'''Guest Database'''

The newly added Guest Database lets you to not only view a guests previous and upcoming bookings but also store additional information, preferences and add bookings using the guests data. Click on GUESTS to use the functions.

December 10th 2014

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'''Security Alert'''

You might have read about security issues around phishing in the hospitality industry.

Criminals are gaining access to guest data and using it to contact the guests asking for full payment in advance.
The guest thinks it is the hotel and transfers the money to the criminal.

All the criminal needs is the email address or contact information for the guest. Read [[Security|here]] how criminals are gaining access to guest data and how you can protect yourself.

December 10th 2014

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'''Tripadvisor Review Express now available'''

Automatically upload your booking contacts to Tripadvisor and Tripadvisor will contact your guest asking for a review of their stay a few days after check-out. You can cancel a review request being sent to any guest up to and including check-out day. Opt in to the service in the menu SETTINGS->CHANNEL MANAGER-> [https://beds24.com/control2.php?pagetype=syncronisertripadvisorcom TRIPADVISOR]. For more information please use the [https://wiki.beds24.com/index.php?title=Tripadvisor setup instructions].

November 18th 2014

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'''Customisable Reports'''

You can now create and store custom reports at the menu SETTINGS->REPORTS->CUSTOM REPORTS.

October 1st 2014

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'''VAT Invoices'''

If your prices include VAT you can now generate invoices showing how much VAT is included. The default VAT can be set in SETTINGS->PROPERTIES->BOOKING RULES. The template variable for a VAT invoice is [INVOICETABLEVAT].

September 11th 2014

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'''Norwegian and Slowenian added to the booking page'''

The multi language function can be activated in SETTINGS -> BOOKING PAGE-> INTERNATIONALIZATION.

September 5th 2014

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'''Mobile Friendly Control Panel'''

After you logged in today you might have noticed the control panel looks slighly different. The reason is improved mobile use. We will keep working on this and keep you posted on the upgrades.

August 20th 2014

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'''Upgrade to Booking Page Logs'''

The booking page logs have been upgraded showing more detail on the activities on your booking page. The new "Export" function lets you download the data so you can analyse the data further.

August 5th 2014

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'''Resend Booking Confirmation'''

The booking confirmation to guests is now listed in the "Mail" tab of the booking. You can see when it was sent and resend it if required. This function is available for all bookings.

July 9th 2014

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'''Customise Host Notifications'''

You can customise the host notification now. In SETTINGS->ACCOUNT->HOST NOTIFICATIONS you will now have a field where you can use template variables to add more information to the notification Email.

July 6th 2014

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'''Accept Bitcoins
'''
We can offer you two new options to collect deposits:

*Accept Bitcoin

*Add a custom payment link to ask for a cheque or bank transfer

The new functions are available in SETTINGS-> PAYMENTS

June 18th 2014

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'''Major Upgrades to the CALENDAR

You might have already noticed that we have added new functions to the CALENDAR:

*Min Stay: Set a minimum stay

*Price Mulitplier: Adjust all rates by a percentage

*Occupancy per property

Have a look [https://beds24.com/wiki/index.php/Calendar here] for a complete overview on all the functions (view and add bookings, view rates, block out dates, add notes).

----

'''Danish added to the booking page'''

The multi language function can be activated in SETTINGS-> ACCOUNT-> LANGUAGES

June 16h 2014

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'''Stripe added Payment Processing Options'''

With [https://stripe.com Stripe] we are offering another option to collect deposit payments. Stripe allows you to collect outstanding amounts. Once a payment is successfully collected further charges can be made to the customer's card via Stripe. The menu for this is available on the Booking -> Invoice Tab.

June 4th 2014

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'''More Options to Quickly Adjust Prices'''

When you go to the CALENDAR you will see two new options:

'''Minimum Stay''': Sets a minimum number of nights stay for bookings which include a stay on this night. This minimum stay value cannot be lower than that set for the room. When left empty the minimum stay set for the room will be applied.

'''Price Mulitplier''': Applies between 50% and 250% to all prices on this day. The adjustment will affect both your booking page and channel management prices.

May 23rd 2014

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'''Enquiry Form Widget'''

We have created a new widget which allows you to embed an enquiry form into your web site. It gives guests the option to send you a message with their booking request. The new widget is available in SETTINGS->BOOKING WIDGETS->ENQUIRY FORM.

May 9th 2014

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'''holidaylettings.co.uk now connected'''

Happy to announce the latest addition to the channel manager.

May 1st 2014

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'''Add New Booking Wizard'''

We have made adding a manual booking more comfortable. The new functionality lets you auto insert rates and add extras and calculates the price based on your rates and booking rules.

'''Guest Registration Form'''

A new template has been added which lets you print a booking with custom information. The default is a guest registration form but you can change it to suit your needs. Customisation can be done in SETTING->GUEST MANAGEMENT-> BOOKING TEMPLATES. Forms can be printed directly from the booking.

'''Hide Unavailable Rooms or set Room Order on your Booking Page'''

The new setting is available in SETTINGS->BOOKING PAGE->PAGE DESIGN "Room Order".

April 25th 2014

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'''New option for template Emails'''

When you open a template Email (SETTINGS-> GUEST MANAGEMENT -> EMAIL TEMPLATES ) you will see two new settings: "Send to Guest" and "Cc Email Address". These allow you for example to create templates to send:
*to guests cc staff
*to staff or third parties only

April 16th 2014

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'''Gap Filler'''

With the "Gap Filler" rate strategy you can create a special rate which is only allowed if less than a certain number of consecutive nights have availability. This allows you to accept bookings for less nights than your normal minimum stay when you have gaps. [[Rates:_Sell_Remaining_Single_Nights| More information]]

April 15th 2014

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'''Finnish, Russian and Swedish added to the booking page'''

The booking page is now available in 15 languages. The multi language function can be activated in SETTINGS-> ACCOUNT-> LANGUAGES

March 14h 2014

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'''Allow Enquiries when Your Booking Page Shows no Availabiilty'''

If you enable "Allow Enquiries" in a rate the booking page will show a link to an with the text "Enquire" linking to a form instead of --- . The enquiry form will only be available between the start and end dates of this rate and if no price can be found but the room is not fully booked. To give you maximum control the new function can be activated per rate.

You can set a custom text to display before the entry fields in SETTINGS-> BOOKING PAGE -> CONTENT.

To see an example have a look at our [https://beds24.com/demo/vacationrental-online-reservation-system.html| demo page].

March 10th 2014

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'''New Functions for Email Templates'''

Many of you are use template Emails to send out payment requests. To make this more comfortable we have added the option to the invoice balance.

Feb 26th 2014

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'''Hostelworld has been Added to the Channel Manager'''

You can now sync your rates and availability with Hostelworld.

Feb 20th 2014
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'''Booking Information can be Added to iCal Export'''

The "Help" in SETTINGS-> CHANNEL MANAGER -> iCAL Export explains how to set it up.

'''Daily Price Import and Export added to API'''

The API can now also import and export daily prices (not rates). To access the API go to https://api.beds24.com

Feb 11th 2014

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'''Wordpress Plugin Update'''

Improved functionality for individual and multiple properties. Shortcodes add booking widgets to posts, pages and sidebars.

Feb 10th 2014

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'''Tablet Hotels has been added to the Channel Manager'''

Tablet Hotels is now channel management partner. The two way connectivity will keep your rates and inventory synchronised.

Jan 10th 2014

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'''Budgetplaces hast been added to the Channel Manager'''

Budgetplaces experts for 1, 2 & 3 star hotels, hostels, apartments and bed & breakfasts worldwide is our latest channel management partner. The two way connectivity will keep your rates and inventory synchronised.

Dec 11th 2013

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'''Display Average Prices per Night and/or Prices per Person'''

Two new settings in SETTINGS -> BOOKING PAGE -> DESIGN allow you to choose between a price display per room or (NEW) per person and show the summary as the total or als (NEW) average price per night.

Nov. 25, 2013
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'''Improved Discount Codes'''

We have just released the upgrade for the discount codes. You set the code in SETTINGS -> PROPERTIES -> DISCOUNT CODES. When you open a RATE and go to the tab "Discounts" you have now the option to deselect discount codes for this rate. This allows you to apply discount codes only to booking which fulfill certain conditions.

Nov. 07, 2013
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'''TripConnect - Beds24 is "Premium Commited" partner'''

We have a working API with TripConnect and we on their list of "Premium Commited" partners. We can connect our users on an opt-in basis.

Your information will only be sent to Tripadvisor if you give us permission to do so. To enable the connection go to SETTINGS -> CHANNEL MANAGER -> TRIP CONNECT enter your Tripadvisor Business Account Number and tick the rooms you want to send.

*Please make sure your complete "LOCATION and CONTACT" information is entered in SETTINGS -> PROPERTIES -> DESCRIPTION.
*The currency send to TripConnect is defined in SETTINGS -> PROPERTIES -> PAYMENT COLLECTION

If you have trouble finding us on Tripadvisor look for "MPK Systems". If you have any problems please get in touch with your Tripadvisor rep and let us know.

Oct. 25, 2013
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'''New Feature: Same Day Booking Cut off'''

The new feature allows you to set up to which time you accept bookings for the same day. To use this feature go to SETTINGS -> BOOKING RULES. The setting will make your rooms unavailable for online booking after this time if check-in is today.

It works in conjunction with your account timezone as set in ACCOUNT settings.

The availability cut off will be sent to channels via the channel manager but depending on the channel there may be some delay before it is effective.

Oct. 24, 2013
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'''New Options for your Booking Page'''

We have added new options to customise your booking page. You can define the content you display and choose from:
* show an availability calendar for each room or unit
* keep it simple - just pictures, description and price
* display a full price table - if you want to add rack rates

Look [[Customise_Booking_Page|here]] for a tutorial.

Sept. 30, 2013
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'''Import bookings from iCal'''

The new iCal import allows you s to import bookings or block dates into the online booking system using an external iCal or google calendar.

Sept 27, 2013
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'''Setup Wizards'''

Our new Setup Wizards are designed to help setting up and customising the system. Click [https://beds24.com/wizard/ here] or use the link on the SUPPORT page.

Sept 12, 2013

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'''Beds24 is TripConnect Premium Partner'''

We have been announced as TripConnect Premium partner for TripAdvisor’s new platform. TripConnect will be a new way for hotels and B&Bs to generate incremental bookings by participating in Hotel Price Comparison and self-managing their online advertising campaigns using TripConnect’s unique bid management platform. The service will start in September. If you are interested in connection send us a message via SUPPORT.

Aug 30, 2013

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'''Template Emails'''

There are new functions for template emails. Mails can be created for bookings and set for manual or automatic sending. The mails are created in the guest management menu and can be sent from the mail tab of each booking.

Aug 21, 2013

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'''Booking Change Log'''

Changes to bookings can be viewed on the LOG tab of each booking. The old and new values and the time of the change are shown.

Jul 28, 2013

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'''Change Default Text'''

You can exchange any of the default text on the booking page e.g. change "Check-in" to "Arrival". The new setting is in SETTINGS -> BOOKING PAGE -> DEVELOPERS "Custom Text"

Jul 24, 2013

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'''Diary Function'''

We have added a diary function to the calendar view within the control panel.

To add a diary entry click on any day/date displayed on the property name line, for example "Wed 10". A text area will pop up and your notes will be saved to that property and date.
An icon will appear with the date to indicate there is a diary entry and you can view it by hovering the mouse over the date. Clicking will allow you to edit the text, to remove it completely simply delete the text and save.

[[File:ic_video.gif|link=]] '''[[http://youtu.be/pQtMTcZidR0 Show Video]]''''

Jul 08, 2013

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'''Flag Bookings with Text and Colour'''

Each booking has a Flag text and a Flag colour. These can be used to quickly draw attention to bookings with a special status.

The text and colour can be entered on the edit booking pop-up window.

We have now added a flag selector which can be pre-populated with your own text and colour combinations to make setting the Flag an easy one step process.

Create your own preset flag options at SETTINGS -> ACCOUNT -> PREFERENCES. Add one option per line and an optional colour code after a comma.The colour code is the same 6 character HTML code the colour selector creates for any colour (without the #). A google for "HTML COLOR CODE" will return lots of colour code examples.

Jul 08, 2013

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'''New option for children'''

In SETTINGS >> PROPERTIES -> ROOMS -> SETUP you can set the number of children to "None", this will make the room un-bookable if any children are selected.
If you set the number of children to "Dont Ask", children will be allowed at the adult price.

Jul 08, 2013

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'''New Payment Processing Options'''

The system now integrates with leading payment gateways. Authorize.Net and Paymill can be used to collect credit card payments from guests. Alteratively hosts can securly collect credit card details and charge outside the system or use PayPal.

Juli 2nd 2013

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'''Wordpress Plugin 1.1'''

The plugin has been updated. New settings allow easy customisation to fit booking widgets or availability calenders seamlessly into any website or blog.

June 30th 2013

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'''Mobile friendly Booking Page'''

The new booking page is now adaptive/responsive. On mobiles it will automatically open in a mobile view.

May 26th 2013

----

'''Travelocity, Lastminute.com and Zuji have been added to the Channel Manager'''

Travelocity, one of the worlds leading online travel sites has certified Beds24.com as channel partner. Beds24´s channel manager now offers a two way connectivity to Travelocity, Lastminute.com and Zuji.

May 15th 2013

----

'''New Booking Page'''

The completely new designed booking page offers new features including

*option to book multiple rooms
*offer rooms at different prices
*fully customisable booking confirmations
*improved multi language options

March 30th 2013

----

'''Relaunch Control Panel'''

The control panel has been completely redisigned. The responsive design makes it easier to manage bookings and inventory from tablets and mobile devices.

Both systems will keep running but future development will be done in the new system only. To change between systems:

-In the old control panel go to ADMIN -> OWNER and change the setting to "New control panel" then SAVE
-In the new control panel go to SETTINGS-> ACCOUNT -> PREFERENCES and change the setting to "Old control panel" then SAVE

There is a "Quick Tour" for the new control panel which might help you to

VRBO Promotions

2026-06-18T09:03:52Z

Asher: /* Other Information */

[[Category:Channel Manager]]
[[Category:VRBO]]
[[Category:Promotions]]

<div class="heading">VRBO Promotions</div>

This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > PROMOTIONS and explains how to manage VRBO promotions directly in Beds24.

== Promotion Types ==

=== Early Booking ===
* Booking window: Travelers must book between 60 and 500 days before check-in
* Discount range: 1% to 75%
* Advance booking window: VRBO recommends specifying minimum and maximum days before check-in

=== Last Minute ===
* Booking window: Travelers must book between 1 and 30 days before check-in
* Discount range: 1% to 75%
* Advance booking window: VRBO recommends specifying minimum and maximum days before check-in

=== Mobile Only ===
* Discount range: 1% to 75%

=== Member Only ===
For members of the OneKey loyalty program.

Note that gold member discounts are also displayed to platinum members.
* Discount range: 1% to 75%

== How to Apply Discounts ==

=== Single Discount ===
A flat percentage applied to all nights of the stay.
* Available for: Early Booking, Last Minute, Mobile Only promotions
* You set one discount percentage that applies to the entire stay

=== Member Tier Discount ===
Discount based on the traveler's membership level.
* Only for: Member Only promotions
* You select one tier (Blue, Silver, or Gold) and set the discount for that tier

=== Day of Week Discount ===
Different discount percentages for each day of the week.
* Available for: Early Booking, Last Minute, Mobile Only promotions
* Discount range: 0% to 75% per day
* Set 0% for days where you don't want to offer a discount

== Multi-Night Discount ==

You can optionally apply your discount to specific nights instead of all nights:

* '''Applicable Night:''' Choose which night to discount (between 2nd and 28th night)
* '''Recurring:''' Choose whether the discount repeats every N nights
* '''Example:''' If you set Applicable Night to 3 with Recurring enabled:
** Discount applies to the 3rd, 6th, 9th, 12th nights, etc.
* '''Example:''' If you set Applicable Night to 3 without Recurring:
** Discount applies only to the 3rd night
* Can be combined with any discount type (Single, Day of Week, or Member Tier)

== Other Information ==

=== Managing Promotions ===
* Promotion type cannot be changed after you create it
* Promotions cannot be deleted - set status to Inactive to turn them off
* Maximum promotion period: Up to 500 days

=== Promotion Display Priority ===
When multiple promotions exist, VRBO shows them in this order:

1. Early Booking or Last Minute promotions

2. Member Only promotions

3. Mobile Only promotions

4. Length-of-stay discounts (weekly or monthly)

=== VRBO's recommended discounts ===
{| class="wikitable"
! Promotion type
! Minimum total discount to receive strikethrough pricing
! Minimum total discount to receive badging and strikethrough
! VRBO's Recommended discount
|-
| Early booking
| 1%
| 5%
| 10%
|-
| Last minute
| 1%
| 5%
| 10%
|-
| Mobile only
| 1%
| 5%
| 10%
|-
| Member only
| Blue: 10% Silver: 11% Gold: 12%
| Blue: 10% Silver: 15% Gold: 20%
| Blue: 10% Silver: 15% Gold: 20%
|}

=== Bulk copy promotions ===

Use the copy icon in the promotions list to copy an existing VRBO promotion to other VRBO-connected rooms/properties.

The copied promotion is created separately on each selected property. Later changes to the original promotion do not update the copies.

TTLock

2026-04-14T03:00:10Z

Asher: /* What happens if I have the Passcode Strategy set to Phone number last x digits but the booking does not have a phone number? */

[[Category:Marketplace]]
[[Category:Self-Check-in]]
[[Category:Lock Systems]]
[[Category:Automation]]
<div class="heading">TTLock</div>
This page is about the menu {{#fas:cog}} (SETTINGS) MARKETPLACE > TTLOCK

For Beds24 the normal channel manger fees apply.

= Capabilities =
*Beds24 can send booking data to TTLock locks as either an online or offline passcode.

== Online passcodes ==
Online passcodes are sent if the "PIN Strategy" is set to anything other than "Offline".

'''Advantages'''
*Can be customised to be between 4-9 digits.
*Can be automatically set to handy numbers such as the last 4 digits of the guest's phone number.
*Can be updated or deleted.

'''Limitations'''
*Requires the lock to be connected to the internet.
*Passcodes must be unique in each lock. For example, you cannot have two bookings with the passcode "1234" in the same lock.

== Offline passcode ==
Offline passcodes are sent if the "PIN Strategy" is set to "Offline".

'''Advantages'''
*The lock does not need to be connected to the internet.

'''Limitations'''
*Cannot be updated or deleted.
*The passcode will between 6-9 digits and cannot be customised.
*Passcodes must be unique in each lock. For example, you cannot have two bookings with the passcode "1234" in the same lock.
*The start and end times must be on the hour, for example a start time of 9:20 will actually start at 9:00.
*Must be used at least once within 24 hours of their start times, otherwise they will become invalid.
*Multiple offline passcodes in the same lock cannot share the same start and end time, this includes deleted passcodes.
*A deleted passcode cannot be created again with the same start and end time.

= What you need =
To use this service you will need:
* A TTLock lock
* The TTLock account that added the lock

= Set Up =
'''Step 1: Connect your TTLock Account'''
* On the setup page enter your TTLock username (usually a phone number or email address) and password
Note: your username must be what you originally signed up for TTLock with. For example, if you initially signed up with an email address, then later added a phone number, you must provide your email address.
Note: the account you connect must be the top administrator account for the lock, this most likely means the account that initially setup the lock.

'''Step 2: Set your 'PIN Strategy' '''

If you have offline locks you need to use the PIN Strategy "Offline". In this case TTLock will auto generate a PIN which is not customizable.

If your locks are Wifi connected you can choose a "PIN Strategy" then press SAVE.

If your locks do not support 0, 7, 8 or 9 in the PIN, use one of the random (1 - 6) options, these will create random numbers using only the digits 1,2,3,4,5 and 6.

'''Step 3: Connect Common Lock (optional)'''

A common lock is a lock that all bookings in the property will be able to access.

Connecting a common lock is only possible for Wifi connected locks. After you have selected your PIN Strategy and saved click on "Get Codes" to define your common lock.

Bookings will be sent to the lock mapped to the room assigned to the booking, if there is no lock mapped for the room the booking will be sent to the common lock (if one is mapped). If both a room lock and a common lock are mapped, the booking will be sent to both. The room lock and the common lock will use the same PIN. Multiple common locks can be specified with a space between each of the lock mapping codes.

'''Step 4: Set when bookings should send to locks'''
*The "Start Time" and "End Time" define the earliest Check-in time and latest Check-out time.
*The "Days in Advance" sets the days before check-in that the booking is sent to the lock.

'''Step 5: Map your locks to your rooms'''

Bookings will be sent to the lock mapped to the room assigned to the booking.

*Click on "Get Codes"
You will see one identifier and name for each lock.
Select the correct lock and save.

For each room/unit click on the name of the lock that is associated with the room.

'''Step 6: Set up an Auto Action Email to send the PIN to guests'''

*Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.
*Create an Auto Action Email which includes the template variable for the pin which is [BOOKINGINFOCODETEXT:LOCK_PIN].

= How it works =
== Syncing ==
Bookings are automatically sent to locks the number of "Days in Advance" prior to check-in which you have selected.

Entry codes can only be used during the booking period, they will not provide access before or after.

*Updates to locks are sent periodically, approximately every 12 hours but at no fixed time of day. To instantly send updates, click "Export to TTLock". Updates cannot be sent to locks that are not connected to the internet (however, new offline bookings can be created for them).
*An entry code named Booking {room id}/{booking id} - {guest name} is added to the lock. Click on the "Lock Data" button to check which bookings have already been sent.
*A booking info code named LOCK_PIN is created on the "Info" tab of the booking, this will show the access code for the booking.
*If a booking date or room changes, those details will update in online locks.
*If a booking is cancelled, the associated entry code will be deleted from online locks.
*The associated entry code of a booking sent from Beds24 will be removed one day after check-out.

{{#fas:exclamation-triangle}} If a TTLock lock is offline codes can be added but not updated or deleted.

==Custom Start and End access times ==

The access start and end times can be customized per booking using booking info codes.

A booking info code '''ACCESS_STARTTIME''' with a time of day (23:00 format) as the text will override the default start time.

A booking info code '''ACCESS_ENDTIME''' with a time of day (23:00 format) as the text will override the default end time.

Start and end dates can be set relative to the check in and check out date by defining times greater than 24 or negative.

For example :- ACCESS_STARTTIME = -10:00 will create a start time 10 hours before midnight of the check in day, i.e. 14:00 on the day before check in.

*Booking Info code = '''ACCESS_STARTTIME'''
*Booking Info Text = '''-10:00'''

For example :- ACCESS_ENDTIME = 34:00 will create an end time of 10:00 one day after checkout (34 = 24 + 10 hours)

*Booking Info code = '''ACCESS_ENDTIME'''
*Booking Info Text = '''34:00'''

= Troubleshooting =
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Invalid account or invalid password'''
</div>
<div class="mw-collapsible-content">
The username and password you provide must be the same username and password you used to create your TTLock account.

This will not necessarily be the same username you use to login to TTLock. For example, if you initially signed up with an email address, then later added a phone number, the correct username will be your email address.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Cannot access the lock you want'''
</div>
<div class="mw-collapsible-content">
The username you enter must be the top administrator account for the lock - most likely this will be the account that initially set up the lock.
If the account provided is not the top administrator account, then you will not be able to access the lock, even if you can access it in the TTLock app with that account.
</div></div>

== Errors ==
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Error: "You are using a low version APP. Please update it to the latest version and re-add the lock"'''
</div>
<div class="mw-collapsible-content">
This error can be fixed by deleting the lock from the TTLock app and then re-adding it.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Error: "failed or means no - 表示失败或否"'''
</div>
<div class="mw-collapsible-content">
This error usually means the bluetooth connection between the lock and the gateway is too weak.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Error: "The gateway is busy. Please try again later. - 网关正忙，请稍后再试。"
</div>
<div class="mw-collapsible-content">
This error means their is a problem with the gateway's connection to the internet.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Error: "The Lock is not connected to any Gateway. - 锁附近没有可用的网关。"
</div>
<div class="mw-collapsible-content">
This error means there is a problem with a lock's connection to the gateway.
</div></div>

= FAQ =
== Do you support TTHotel accounts? ==
At this point in time TTHotel is not supported, only TTLock.

== What happens if I have the Passcode Strategy set to phone number last x digits but the booking does not have a phone number? ==
If the booking does not have a valid phone number or mobile phone number (it is invalid if it is empty, too short, or only contains one digit e.g. 11 111111111), then a random passcode will be used instead.

= Disconnect=
Delete your username and password and set Synchronize to "disabled" to disconnect.

TTLock

2026-04-14T02:59:53Z

Asher:

[[Category:Marketplace]]
[[Category:Self-Check-in]]
[[Category:Lock Systems]]
[[Category:Automation]]
<div class="heading">TTLock</div>
This page is about the menu {{#fas:cog}} (SETTINGS) MARKETPLACE > TTLOCK

For Beds24 the normal channel manger fees apply.

= Capabilities =
*Beds24 can send booking data to TTLock locks as either an online or offline passcode.

== Online passcodes ==
Online passcodes are sent if the "PIN Strategy" is set to anything other than "Offline".

'''Advantages'''
*Can be customised to be between 4-9 digits.
*Can be automatically set to handy numbers such as the last 4 digits of the guest's phone number.
*Can be updated or deleted.

'''Limitations'''
*Requires the lock to be connected to the internet.
*Passcodes must be unique in each lock. For example, you cannot have two bookings with the passcode "1234" in the same lock.

== Offline passcode ==
Offline passcodes are sent if the "PIN Strategy" is set to "Offline".

'''Advantages'''
*The lock does not need to be connected to the internet.

'''Limitations'''
*Cannot be updated or deleted.
*The passcode will between 6-9 digits and cannot be customised.
*Passcodes must be unique in each lock. For example, you cannot have two bookings with the passcode "1234" in the same lock.
*The start and end times must be on the hour, for example a start time of 9:20 will actually start at 9:00.
*Must be used at least once within 24 hours of their start times, otherwise they will become invalid.
*Multiple offline passcodes in the same lock cannot share the same start and end time, this includes deleted passcodes.
*A deleted passcode cannot be created again with the same start and end time.

= What you need =
To use this service you will need:
* A TTLock lock
* The TTLock account that added the lock

= Set Up =
'''Step 1: Connect your TTLock Account'''
* On the setup page enter your TTLock username (usually a phone number or email address) and password
Note: your username must be what you originally signed up for TTLock with. For example, if you initially signed up with an email address, then later added a phone number, you must provide your email address.
Note: the account you connect must be the top administrator account for the lock, this most likely means the account that initially setup the lock.

'''Step 2: Set your 'PIN Strategy' '''

If you have offline locks you need to use the PIN Strategy "Offline". In this case TTLock will auto generate a PIN which is not customizable.

If your locks are Wifi connected you can choose a "PIN Strategy" then press SAVE.

If your locks do not support 0, 7, 8 or 9 in the PIN, use one of the random (1 - 6) options, these will create random numbers using only the digits 1,2,3,4,5 and 6.

'''Step 3: Connect Common Lock (optional)'''

A common lock is a lock that all bookings in the property will be able to access.

Connecting a common lock is only possible for Wifi connected locks. After you have selected your PIN Strategy and saved click on "Get Codes" to define your common lock.

Bookings will be sent to the lock mapped to the room assigned to the booking, if there is no lock mapped for the room the booking will be sent to the common lock (if one is mapped). If both a room lock and a common lock are mapped, the booking will be sent to both. The room lock and the common lock will use the same PIN. Multiple common locks can be specified with a space between each of the lock mapping codes.

'''Step 4: Set when bookings should send to locks'''
*The "Start Time" and "End Time" define the earliest Check-in time and latest Check-out time.
*The "Days in Advance" sets the days before check-in that the booking is sent to the lock.

'''Step 5: Map your locks to your rooms'''

Bookings will be sent to the lock mapped to the room assigned to the booking.

*Click on "Get Codes"
You will see one identifier and name for each lock.
Select the correct lock and save.

For each room/unit click on the name of the lock that is associated with the room.

'''Step 6: Set up an Auto Action Email to send the PIN to guests'''

*Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.
*Create an Auto Action Email which includes the template variable for the pin which is [BOOKINGINFOCODETEXT:LOCK_PIN].

= How it works =
== Syncing ==
Bookings are automatically sent to locks the number of "Days in Advance" prior to check-in which you have selected.

Entry codes can only be used during the booking period, they will not provide access before or after.

*Updates to locks are sent periodically, approximately every 12 hours but at no fixed time of day. To instantly send updates, click "Export to TTLock". Updates cannot be sent to locks that are not connected to the internet (however, new offline bookings can be created for them).
*An entry code named Booking {room id}/{booking id} - {guest name} is added to the lock. Click on the "Lock Data" button to check which bookings have already been sent.
*A booking info code named LOCK_PIN is created on the "Info" tab of the booking, this will show the access code for the booking.
*If a booking date or room changes, those details will update in online locks.
*If a booking is cancelled, the associated entry code will be deleted from online locks.
*The associated entry code of a booking sent from Beds24 will be removed one day after check-out.

{{#fas:exclamation-triangle}} If a TTLock lock is offline codes can be added but not updated or deleted.

==Custom Start and End access times ==

The access start and end times can be customized per booking using booking info codes.

A booking info code '''ACCESS_STARTTIME''' with a time of day (23:00 format) as the text will override the default start time.

A booking info code '''ACCESS_ENDTIME''' with a time of day (23:00 format) as the text will override the default end time.

Start and end dates can be set relative to the check in and check out date by defining times greater than 24 or negative.

For example :- ACCESS_STARTTIME = -10:00 will create a start time 10 hours before midnight of the check in day, i.e. 14:00 on the day before check in.

*Booking Info code = '''ACCESS_STARTTIME'''
*Booking Info Text = '''-10:00'''

For example :- ACCESS_ENDTIME = 34:00 will create an end time of 10:00 one day after checkout (34 = 24 + 10 hours)

*Booking Info code = '''ACCESS_ENDTIME'''
*Booking Info Text = '''34:00'''

= Troubleshooting =
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Invalid account or invalid password'''
</div>
<div class="mw-collapsible-content">
The username and password you provide must be the same username and password you used to create your TTLock account.

This will not necessarily be the same username you use to login to TTLock. For example, if you initially signed up with an email address, then later added a phone number, the correct username will be your email address.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Cannot access the lock you want'''
</div>
<div class="mw-collapsible-content">
The username you enter must be the top administrator account for the lock - most likely this will be the account that initially set up the lock.
If the account provided is not the top administrator account, then you will not be able to access the lock, even if you can access it in the TTLock app with that account.
</div></div>

== Errors ==
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Error: "You are using a low version APP. Please update it to the latest version and re-add the lock"'''
</div>
<div class="mw-collapsible-content">
This error can be fixed by deleting the lock from the TTLock app and then re-adding it.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Error: "failed or means no - 表示失败或否"'''
</div>
<div class="mw-collapsible-content">
This error usually means the bluetooth connection between the lock and the gateway is too weak.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Error: "The gateway is busy. Please try again later. - 网关正忙，请稍后再试。"
</div>
<div class="mw-collapsible-content">
This error means their is a problem with the gateway's connection to the internet.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'''Error: "The Lock is not connected to any Gateway. - 锁附近没有可用的网关。"
</div>
<div class="mw-collapsible-content">
This error means there is a problem with a lock's connection to the gateway.
</div></div>

= FAQ =
== Do you support TTHotel accounts? ==
At this point in time TTHotel is not supported, only TTLock.

== What happens if I have the Passcode Strategy set to Phone number last x digits but the booking does not have a phone number? ==
If the booking does not have a valid phone number or mobile phone number (it is invalid if it is empty, too short, or only contains one digit e.g. 11 111111111), then a random passcode will be used instead.

= Disconnect=
Delete your username and password and set Synchronize to "disabled" to disconnect.

API V2.0 apisourceids

2026-03-20T06:14:09Z

Asher: /* apiSourceId values */

[[Category:API_V2]]

<div class="heading">API V2 API Source IDs</div>

This page lists the possible values an API V2 booking apiSourceId can have.

= apiSourceId values =
{| class="wikitable"
|-
! Channel
! apiSourceId
! apiSource
|-
| Direct
| 0
| direct
|-
| Booking Page
| 1
| bookingpage
|-
| Bookit
| 2
| bookitconz
|-
| NZAA
| 3
|-
| Laterooms
| 8
|-
| Airbnb Ical
| 10
|-
| Flipkey
| 12
| flipkey
|-
| Guestlink
| 13
| guestlinkcouk
|-
| Expedia
| 14
| expedia
|-
| Wimdu
| 15
|-
| iCal Export
| 16
|-
| Agoda
| 17
| agoda
|-
| Travelocity
| 18
|-
| Booking.com
| 19
| booking
|-
| Tripadvisor
| 20
|-
| iCal import 1
| 21
|-
| Budgetplaces
| 22
|-
| Tablethotels
| 23
| tablethotels
|-
| Hostelworld
| 24
| hostelworld
|-
| Visitscotland
| 25
|-
| Holidaylettings
| 26
|-
| Bedandbreakfast EU
| 27
| bedandbreakfasteu
|-
| iCal import 2
| 28
|-
| iCal import 3
| 29
|-
| Homeaway XML
| 30
| vrbo
|-
| Bedandbreakfast NL
| 31
| bedandbreakfastnl
|-
| Atraveo
| 32
| atraveo
|-
| Feratel
| 33
| feratel
|-
| Webrooms NZ
| 34
| webroomsconz
|-
| Lastminute
| 35
| lastminute
|-
| Hotelbeds
| 36
| hotelbeds
|-
| Housetrip
| 37
|-
| Nineflats
| 38
|-
| Homeaway iCal
| 40
|-
| OTA
| 42
| ota
|-
| Trivago
| 43
|-
| Hostellinginternational
| 44
| hostelinternational
|-
| Airbnb XML
| 46
| airbnb
|-
| Tomas
| 50
| tomastravel
|-
| Ostrovok
| 51
| ostrovokru
|-
| Bookeasy AU
| 52
| bookeasycomau
|-
| Ctrip
| 53
| trip
|-
| Asiatravel
| 54
|-
| Tripadvisor Rentals
| 55
| tripadvisorrentals
|-
| Traveloka
| 56
| traveloka
|-
| HRS
| 57
| hrs
|-
| Google
| 58
| googleads
|-
| Despegar
| 59
| despegar
|-
| Vacationstay
| 63
| vacationstay
|-
| Hostelsclub
| 64
| hostelsclub
|-
| eDreams Odigeo
| 66
| edreamsodigeo
|-
| Rezintel
| 70
|-
| Jomres
| 72
| jomres
|-
| Goibibo
| 73
| goibibo
|-
| Travia
| 76
| travia
|-
| Hometogo
| 78
| hometogo
|-
| Google Calendar
| 80
| googlecal
|-
| Traum
| 83
| traumferienwohnungen
|-
| Tiket
| 86
| tiket
|-
| Mariott
| 87
| marriott
|-
|-
| BookVisit
| 92
| bookvisit
|-
| Agent
| 999
| agent
|}

Private Label SSL

2026-02-24T07:45:32Z

Asher: /* Option 1: Using Cloudflare for SSL to open your control panel login */

[[Category:How to]]
[[Category:Booking_Page]]
<div class="heading">SSL</div>
This page explains how to setup your own domain name with a SSL certificate
Showing the booking page securely requires using an SSL certificate for the secure https protocol.
Beds24 has a certificate but if you use your own domain with our certificate the browser will show a warning message becasue the certificate must match your domain name.

Experienced network administrators can set the SSL up themselves using one of the options below:

= Option 1: Using Cloudflare for SSL to open your control panel login=

Cloudflare is only recommended for low traffic sites.

This has been tested and works on the cloudflare.com free plan.

1) Create an account for your domain at Cloudflare.

2) Move your nameservers from your current host to Cloudflare.

3) Setup your DNS at Cloudflare for all existing services at your domain and sub domains. Cloudflare will attempt to do this automatically.

4) Add a CNAME record at Cloudflare for your private label domain or sub domain pointing to '''admin.beds24.com''' with proxy status = '''Proxied'''

5) Go to the SSL/TLS menu in Cloudflare and change "SSL" = '''Full'''.

6) Go to SSL/TLS -> Edge Certificates -> At Bottom page -> Enable Universal SSL

7) Wait up to 24 hours and your domain should open with https://

8) Once https:// is working, go to the SSL/TLS -> Edge Certificates menu in Cloudflare and set "Always use HTTPS" = ON

= Option 2: Using Cloudflare for SSL to open your booking page=

Cloudflare is only recommended for low traffic sites.

1) Follow all the steps above in "Using Cloudflare for SSL to open your control panel login"

2) Go to the menu "Page Rules in Cloudflare

3) Add a new rule and for "If the URL matches" enter your private label domain.

4) Add the rule type "Forwarding Url" with "Permanent 301" type

5) For the forwarding domain, enter your private label domain and add '''booking.php?propid=12345''' where 12345 is the property you want to open. You can open all properties with '''booking.php?ownerid=1234''' where 1234 is your Beds24 owner id number.

for example https://my.private.domain.com/booking.php?propid=12345

= Option 3: Installing your own reverse proxy server=

It is possible to do this yourself on your own server.
We cannot provide support for any work on your server.
These instructions are for a LAMP server.

{{#fas:exclamation-triangle}} You will need root access to your server, the ability to configure apache and the ability to install a SSL certificate. In principle a small virtual server should be adequate.

1) Setup a LAMP server for your domain.

2) Purchase an SSL certificate for your domain.

3) Setup apache to serve your domain using https:

For the proxy specify SSLProxyEngine On

4) Setup apache to work as a reverse proxy using one of the following configurations for your Apache Virtual Host.

# We're not an open proxy
ProxyRequests off
# Proxying is available for anyone
<Proxy *>
Order deny,allow
Allow from all
</Proxy>
# The site we're proxying
ProxyPass / https://admin.beds24.com/
ProxyPassReverse / https://admin.beds24.com/

5) Create an A record for your domain pointing at your proxy server's IP address. If you have previously created a CNAME record for non SSL don't forget to remove it.

6) Install mod_evasive to block excessive traffic from individual IP's and prevent your entire proxy being blacklisted

apt-get install libapache2-mod-evasive

These are appropriate configuration values to enter in evasive.conf

DOSHashTableSize 3097
DOSPageCount 2
DOSSiteCount 10
DOSPageInterval 1
DOSSiteInterval 1
DOSBlockingPeriod 10

{{#fas:exclamation-triangle}} If you are not using a LAMP proxy server, make sure your server sends requests with HTTP_X_FORWARDED_HOST set as your domain name.

= Option 4: Fully managed secure proxy from Beds24=
We can purchase and install a certificate, provide you with a private ip address and a reverse proxy server on our servers for a fee.

Contact support for information about the charge.

Private Label SSL

2026-02-24T07:44:02Z

Asher: /* Option 1: Using Cloudflare for SSL to open your control panel login */

[[Category:How to]]
[[Category:Booking_Page]]
<div class="heading">SSL</div>
This page explains how to setup your own domain name with a SSL certificate
Showing the booking page securely requires using an SSL certificate for the secure https protocol.
Beds24 has a certificate but if you use your own domain with our certificate the browser will show a warning message becasue the certificate must match your domain name.

Experienced network administrators can set the SSL up themselves using one of the options below:

= Option 1: Using Cloudflare for SSL to open your control panel login=

Cloudflare is only recommended for low traffic sites.

This has been tested and works on the cloudflare.com free plan.

1) Create an account for your domain at Cloudflare.

2) Move your nameservers from your current host to Cloudflare.

3) Setup your DNS at Cloudflare for all existing services at your domain and sub domains. Cloudflare will attempt to do this automatically.

4) Add a CNAME record at Cloudflare for your private label domain or sub domain pointing to '''admin.beds24.com''' with proxy status = '''Proxied'''

5) Go to the SSL/TLS menu in Cloudflare and change "SSL" = '''Full'''.

6) Go to CloudFlare -> SSL Tab -> Edge Certificates -> At Bottom page -> Enable Universal SSL

7) Wait up to 24 hours and your domain should open with https://

8) Once https:// is working, go to the Crypto menu in Cloudflare and set "Always use HTTPS" = ON

= Option 2: Using Cloudflare for SSL to open your booking page=

Cloudflare is only recommended for low traffic sites.

1) Follow all the steps above in "Using Cloudflare for SSL to open your control panel login"

2) Go to the menu "Page Rules in Cloudflare

3) Add a new rule and for "If the URL matches" enter your private label domain.

4) Add the rule type "Forwarding Url" with "Permanent 301" type

5) For the forwarding domain, enter your private label domain and add '''booking.php?propid=12345''' where 12345 is the property you want to open. You can open all properties with '''booking.php?ownerid=1234''' where 1234 is your Beds24 owner id number.

for example https://my.private.domain.com/booking.php?propid=12345

= Option 3: Installing your own reverse proxy server=

It is possible to do this yourself on your own server.
We cannot provide support for any work on your server.
These instructions are for a LAMP server.

{{#fas:exclamation-triangle}} You will need root access to your server, the ability to configure apache and the ability to install a SSL certificate. In principle a small virtual server should be adequate.

1) Setup a LAMP server for your domain.

2) Purchase an SSL certificate for your domain.

3) Setup apache to serve your domain using https:

For the proxy specify SSLProxyEngine On

4) Setup apache to work as a reverse proxy using one of the following configurations for your Apache Virtual Host.

# We're not an open proxy
ProxyRequests off
# Proxying is available for anyone
<Proxy *>
Order deny,allow
Allow from all
</Proxy>
# The site we're proxying
ProxyPass / https://admin.beds24.com/
ProxyPassReverse / https://admin.beds24.com/

5) Create an A record for your domain pointing at your proxy server's IP address. If you have previously created a CNAME record for non SSL don't forget to remove it.

6) Install mod_evasive to block excessive traffic from individual IP's and prevent your entire proxy being blacklisted

apt-get install libapache2-mod-evasive

These are appropriate configuration values to enter in evasive.conf

DOSHashTableSize 3097
DOSPageCount 2
DOSSiteCount 10
DOSPageInterval 1
DOSSiteInterval 1
DOSBlockingPeriod 10

{{#fas:exclamation-triangle}} If you are not using a LAMP proxy server, make sure your server sends requests with HTTP_X_FORWARDED_HOST set as your domain name.

= Option 4: Fully managed secure proxy from Beds24=
We can purchase and install a certificate, provide you with a private ip address and a reverse proxy server on our servers for a fee.

Contact support for information about the charge.

Template Variables

2026-02-24T00:38:40Z

Asher:

[[Category:Guest_Management]]
[[Category:Messaging]]
<div class="heading">Template variables</div>
On this page you find a list of template variables and information on how they are used.

These variables (short codes) will be replaced by the relevant information from each booking. They can be used in every text settings that allows their use. Copy them exactly as shown, including the square brackets and upper case.

The date variables can have an optional offset value of a number of days added after a colon, for example '''[FIRSTNIGHT:-3 days]'''

The price variables can have an optional offset value applied which can be a percentage or fixed amount with or without minus sign added after a colon, for example '''[PRICE:-10]''' or '''[INVOICEBALANCE:25%]'''

== Property Variables ==
[PROPERTYNAME] - property name

[PROPERTYADDRESS] - property address

[PROPERTYCITY] - property city

[PROPERTYSTATE] - property state

[PROPERTYCOUNTRY] - property country

[PROPERTYEMAIL] - property email

[PROPERTYWEB] - property web site

[PROPERTYPHONE] - property phone

[PROPERTYFAX] - property fax

[PROPERTYCONTACTLASTNAME] - property contact last name

[PROPERTYCONTACTFIRSTNAME] - property contact first name

[PROPERTYID] - property id number

[PROPERTYPOSTCODE] - property post code

[PROPERTYCURRENCY] - property currency code

[PROPERTYCURRENCYFRONT] - property currency symbol before number

[PROPERTYCURRENCYBACK] - property currency symbol after number

[PROPERTYLATITUDE] - property latitude

[PROPERTYLONGITUDE] - property longitude

[PROPERTYLOCATIONDESCRIPTION] - property location description

[PROPERTYLOCATIONDESCRIPTIONBR] - property location description with line break

[PROPERTYDIRECTIONS] - property directions from ( {{#fas:cog}} (SETTINGS) CHANNEL MANNAGER > PROPERTY CONTENT)

[PROPERTYHEADLINE] - property headline

[PROPERTYDESCRIPTION] - property description

[PROPERTYGENERALPOLICY] - property rental policy

[PROPERTYGENERALPOLICYBR] - property rental policy with line break

[PROPERTYLEGALPOLICY] - property rental policy / obsolete

[PROPERTYCANCELPOLICY] - property cancellation policy

[PROPERTYCANCELPOLICYBR] - property cancellation policy with line breaks

[PROPERTYHOUSERULES] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT)

[PROPERTYHOUSERULESBR] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT) with line break

[PROPERTYTEMPLATE1] - Property Template 1

[PROPERTYTEMPLATE2] - Property Template 2

[PROPERTYTEMPLATE3] - Property Template 3

[PROPERTYTEMPLATE4] - Property Template 4

[PROPERTYTEMPLATE5] - Property Template 5

[PROPERTYTEMPLATE5] - Property Template 6

[PROPERTYTEMPLATE7] - Property Template 7

[PROPERTYTEMPLATE8] - Property Template 8

[PROPERTYTEMPLATE1BR] - Property Template 1 with line breaks

[PROPERTYTEMPLATE2BR] - Property Template 2 with line breaks

[PROPERTYTEMPLATE3BR] - Property Template 3 with line breaks

[PROPERTYTEMPLATE4BR] - Property Template 4 with line breaks

[PROPERTYTEMPLATE5BR] - Property Template 5 with line breaks

[PROPERTYTEMPLATE6BR] - Property Template 6 with line breaks

[PROPERTYTEMPLATE7BR] - Property Template 7 with line breaks

[PROPERTYTEMPLATE8BR] - Property Template 8 with line breaks

[BOOKINGCOMHOTELID] - booking.com hotel id

[EXPEDIACOMHOTELID] - expedia.com hotel id

[PERMITID] - the permit ID

[CHECKINSTART] - check-in start time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND] - check-in end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND] - check-out end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[CHECKINSTART12] - check-in start time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND12] - check-in end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND12] - check-out end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[PROPERTYDESCRIPTION1] - Property Description 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCRIPTION2] - Property Description 2 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE1] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE2] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTDETAILSHEADER] - Guest Details Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTENQUIRYHEADER] - Guest Enquiry Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYCONFIRMBOOKBUTTON] - Confirm Booking Button Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOTAVAIL] - Room Not Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOPRICE] - Room No Price Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYNOROOMSAVAIL] - No Rooms Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGROUP] - shows the group keywords

== Room Variables ==
[ROOMID] - room id number

[ROOMNAME] - room names of all booked rooms (not for cancelled bookings use ROOMNAMEINC if used for cancelled bookings)

[ROOMNAMEBR] - room names with line break

[ROOMNAMEINC] room names of all booked rooms including for cancelled bookings

[ROOMNAMEINCBR] room names with line break

[ROOMNAME1] - room name of first booked room

[ROOMNAMES] - room names including quantity of each booked room

[ROOMNAMESNC] - room names including quantity of each booked room without cancelled rooms

[ROOMNAMESBR] - room names with line break

[ROOMNAMESNCBR] room names with line break without cancelled rooms

[ROOMNAMEOFFER] - room names of all booked rooms with offer name

[ROOMNAMEOFFERBR] - room names of all booked rooms with offer name with line break

[ROOMNAMEOFFERINC] room names of all booked rooms with offer name incl. cancelled bookings

[ROOMNAMEOFFERINCBR] - room names of all booked rooms with offer name with line break

[ROOMTYPEDESC] - room accommodation type first booked room

[ROOMTYPEDESCS] - room accommodation type all booked rooms

[ROOMTYPEDESCSINC] - room accommodation type all booked rooms including cancelled bookings

[ROOMSIZE] - size of the room

[ROOMTEMPLATE1] - ROOM Template 1

[ROOMTEMPLATE2] - ROOM Template 2

[ROOMTEMPLATE3] - ROOM Template 3

[ROOMTEMPLATE4] - ROOM Template 4

[ROOMTEMPLATE5] - ROOM Template 5

[ROOMTEMPLATE6] - ROOM Template 6

[ROOMTEMPLATE7] - ROOM Template 7

[ROOMTEMPLATE8] - ROOM Template 8

[ROOMTEMPLATE1BR] - ROOM Template 1 with linkbreak

[ROOMTEMPLATE2BR] - ROOM Template 2 with linkbreak

[ROOMTEMPLATE3BR] - ROOM Template 3 with linkbreak

[ROOMTEMPLATE4BR] - ROOM Template 4 with linkbreak

[ROOMTEMPLATE5BR] - ROOM Template 5 with linkbreak

[ROOMTEMPLATE6BR] - ROOM Template 6 with linkbreak

[ROOMTEMPLATE7BR] - ROOM Template 7 with linkbreak

[ROOMTEMPLATE8BR] - ROOM Template 8 with linkbreak

[ROOMMETAAUXTEXT] - room auxiliary text setting for first booked room {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > DISPLAY

[ROOMMETAAUXTEXTS] - room auxiliary text setting for all booked rooms

[ROOMMETAAUXTEXTSINC] - room auxiliary text setting for all booked rooms, incl. cancelled bookings

[INTERNALROOMNAME] - internal room name as used in the control panel, this is not the translated room name shown on the booking page

[OFFERID] - ID of the booked offer

[OFFERNAME] - booked offer name for all booked rooms

[OFFERNAME1] - offer name for this booked room only

[OFFERNAMEINC] - offer name for this booked room only including cancelled bookings

[OFFERDESCRIPTION1] - offer description 1 for all booked rooms

[OFFERDESCRIPTION1INC] - offer description 1 for all booked rooms incl. cancelled

[OFFERDESCRIPTION2] - offer description 2 for all booked rooms

[OFFERDESCRIPTION2INC] - offer description 2 for all booked rooms incl. cancelled

[OFFERDESCRIPTION1-1] - offer description 1 for this booked room

[OFFERDESCRIPTION2-1] - offer description 2 for this booked room

[OFFERSUMMARY] - summary offers

[OFFERSUMMARYINC] - summary offers including cancelled bookings

[UNITID1] - ID of the unit (number) for this booking number (coming soon)

[UNITNAME] - unit names of all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAMEINC] - unit names of all the assigned room types in the booking group including cancelled bookings

[UNITNAME:1] - additional information (first) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME:2] - additional information (second) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME1] - unit name of the assigned room for this booking number

[UNITNAME1:1] - additional information about the assigned room for this booking number / add the additional information on each line after a | symbol where you set the unit names

[UNITSTATUS1] - the status of the unit

[ROOMDESCRIPTION] - Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMDESCRIPTION1] - Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP

[LEAVINGDAYAVAIL] - returns yes or no, can be used to trigger an Auto Action

[NUMROOMSAVAIL] - returns the number of available rooms (-1 if overbooked), can be used to trigger an Auto Action

[ROOMRACKRATENUM] - Rack Rate from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMCLEANINGFEENUM] - Cleaning fee from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMSECURITYDEPOSITNUM] - Securty deposit from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERCENTNUM] - Tax percentate from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERSONNUM] - Tax per Person Night from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

== Booking Variables ==
[VIEWBOOKING] - create a URL to log into the control panel and view this booking (for hosts, not intended to be sent to guests)

[BOOKID] - booking reference number

[BOOKIDS] - booking reference numbers of all bookings in a group

[BOOKIDSINC] - booking reference of all bookings in a group including cancelled bookings

[GROUPID] - booking reference of the master booking

[REFERENCENUMBER] - booking reference (same as [BOOKID])

[BOOKIDLAST1] - Last 1 digit of booking number

[BOOKIDLAST2] - Last 2 digits of booking number

[BOOKIDLAST3] - Last 3 digits of booking number

[BOOKIDLAST4] - Last 4 digits of booking number

[BOOKIDLAST5] - Last 5 digits of booking number

[BOOKIDLAST6] - Last 6 digits of booking number

[BOOKIDLAST7] - Last 7 digits of booking number

[BOOKIDLAST8] - Last 8 digits of booking number

[BEDDING] - displays bedding info codes

[RANDOM1] - a 1 digit random number seeded from the booking number

[RANDOM2] - a 2 digit random number seeded from the booking number

[RANDOM3] - a 3 digit random number seeded from the booking number

[RANDOM4] - a 4 digit random number seeded from the booking number

[RANDOM5] - a 5 digit random number seeded from the booking number

[RANDOM6] - a 6 digit random number seeded from the booking number

[RANDOM7] - a 7 digit random number seeded from the booking number

[RANDOM8] - a 8 digit random number seeded from the booking number

[VOUCHERPHRASE1] - Voucher Phrase - change the number to the voucher you want to print out.

[VOUCHERAMOUNT1] - Voucher Amount - change the number to the voucher you want to print out.

=== Content from "Info" tab ===
[BOOKINGINFOITEMS] - Booking Info Codes - Codes and text

[BOOKINGINFOITEMSBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOTEXTS] - Booking Info Codes - Text only

[BOOKINGINFOTEXTSBR] Booking Info Codes - Text only with line break

[BOOKINGINFOCODES] - Booking Info Codes - Codes only

[BOOKINGINFOCODESBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOCODETEXT:infoCode] - the most recent Text value of the specified Booking Info Code, "infoCode" in this example

[BOOKINGINFOCODEDATE:infoCode]- the most recent date value of the specified Booking Info Code, "infoCode" in this example, supports custom date/time formats {%A, %e %B, %Y} after the infoCode

[INTERNALNOTES] - content from "Internal Notes" on the Info Tab

[INTERNALNOTESBR] - content from "Internal Notes" on the Info Tab with line break

[INTERNALNOTESHR] - content from "Internal Notes" on the Info Tab with separating line

=== Content from "Summary" tab see also under "Room" and "Property" ===
[STATUS] - status of booking

[SUBSTATUS] - sub status of the booking

[FIRSTNIGHT] - first night booked

[FIRSTNIGHTSHORT] - first night booked in 1 Apr 2016 format

[FIRSTNIGHTYYYY-MM-DD] - first night booked in YYYY-MM-DD format

[LASTNIGHT] - last night booked

[LASTNIGHTSHORT] - last night booked in 1 Apr 2016 format

[LASTNIGHTYYYY-MM-DD] - last night booked in YYYY-MM-DD format

[LEAVINGDAY] - check-out day

[LEAVINGDAYSHORT] - check-out day in 1 Apr 2016 format

[LEAVINGDAYYYYY-MM-DD] - check-out day in YYYY-MM-DD format

[NUMNIGHT] - number of nights

[NUMNIGHTS] - number of nights sum across group booking

[NUMNIGHTSINC] - number of nights sum across group booking incl. cancelled

[GUESTTITLE] - guest title on the "summary" tab of the booking

[GUESTFIRSTNAME] - first name on the "summary" tab of the booking

[GUESTNAME] - last name on the "summary" tab of the booking

[GUESTNAMES] - name of all guests in the booking on the "summary" tab of the booking

[GUESTNAMESINC] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings

[GUESTNAMESINCBR] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings with line break on the "summary" tab of the booking

[GUESTFULLNAME] - title, first name, last name on the "summary" tab of the booking

[GUESTFULLNAMES] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking

[GUESTFULLNAMESBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking

[GUESTFULLNAMESINC] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking incl. cancelled

[GUESTFULLNAMESINCBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking incl. cancelled

[GUESTCOMMENTS] - comments in the booking

[GUESTCOMMENTSBR] - comments in the booking with line breaks 

[NOTES] - notes

[NOTESBR] - notes with line breaks 

[GUESTARRIVALTIME] - arrival time

[NUMADULT] - number of adults in this room or in group if master booking (not for cancelled bookings use NUMADULTINC if used for cacelled bookings)

[NUMADULTINC] - number of adults in this room or in group if master booking incl. cancelled bookings

[NUMADULT1] - number of adults in this room

[NUMCHILD] - number of children in this room or in group if master booking (not for cancelled bookings use NUMCHILDINC if used for cacelled bookings)

[NUMCHILDINC] number of children in this room or in group if master booking including cancelled bookings

[NUMCHILD1] - number of children in this room

[NUMPEOPLE] - number of guests in this room or in group if master booking

[NUMPEOPLEINC] - number of guests in this room or in group if master booking incl. cancelled bookings

[NUMPEOPLE1] - number of people in this room

[GUESTPHONE] - guests phone number

[GUESTPHONENUM] - guests phone number with all non-numeric characters removed

[GUESTMOBILE] - guests mobile number

[GUESTMOBILENUM] - guests mobile number with all non-numeric characters removed

[MOBILELAST1] last digit of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST2] last 2 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST3] last 3 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST4] last 4 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST5] last 5 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST6] last 6 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[PHONELAST1] - last digit of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST2] - last 2 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST3] - last 3 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST4] - last 4 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST5] - last 5 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST6] - last 6 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[GUESTSMS:49] - attempt to convert the guest mobile number into a format suitable for SMS, if country code is missing add the one supplied in the template variable, if mobile number is empty use guest phone number instead.

[GUESTCOMPANY] - company name

[GUESTCOMPANYBR] - company name with line breaks

[GUESTFAX] - guests fax number

[GUESTFAXNUM] - guests fax number with all non-numeric characters removed

[GUESTADDRESS] - guests address

[GUESTADDRESSBR] - guests address with line breaks

[GUESTSADDRESSSBR1INC] - guests address with line breaks incl. cancelled bookings

[GUESTPOSTCODE] - guests postcode

[GUESTCITY] - guests city

[GUESTSTATE] - guests state

[GUESTCOUNTRY] - guests country from free text field is not empty, otherwise from selector list

[GUESTCOUNTRYHL] - guests country from free text field is not empty, otherwise from selector list in hosts language

[GUESTCOUNTRYGL] - guests country from free text field is not empty, otherwise from selector list in guests language

[GUESTCOUNTRYSELECT] - guests country from selector list

[GUESTCOUNTRYSELECTHL] - guests country from selector list in hosts language

[GUESTCOUNTRYSELECTGL] - guests country from selector list in guests language

[GUESTCOUNTRYTEXT] - guests country from free text field

[GUESTCOUNTRY2] - guests country from selector list as two letter code

=== Content from "Details" tab ===
[MESSAGE] - the content of the booking message field

[MESSAGEBR] - the content of the booking message field with line breaks 

[GUESTCUSTOMQ1] - answer to custom question 1

[GUESTCUSTOMQ1BR] - answer to custom question 1 with line breaks 

[GUESTCUSTOMQ2] - answer to custom question 2

[GUESTCUSTOMQsBR] - answer to custom question 2 with line breaks 

[GUESTCUSTOMQ3] - answer to custom question 3

[GUESTCUSTOMQ3BR] - answer to custom question 3 with line breaks 

[GUESTCUSTOMQ4] - answer to custom question 4

[GUESTCUSTOMQ4BR] - answer to custom question 4 with line breaks 

[GUESTCUSTOMQ5] - answer to custom question 5

[GUESTCUSTOMQ5BR] - answer to custom question 5 with line breaks 

[GUESTCUSTOMQ6] - answer to custom question 6

[GUESTCUSTOMQ6BR] - answer to custom question 6 with line breaks 

[GUESTCUSTOMQ7] - answer to custom question 7

[GUESTCUSTOMQ7BR] - answer to custom question 7 with line breaks 

[GUESTCUSTOMQ8] - answer to custom question 8

[GUESTCUSTOMQ8BR] - answer to custom question 8 with line breaks 

[GUESTCUSTOMQ9] - answer to custom question 9

[GUESTCUSTOMQ9BR] - answer to custom question 9 with line breaks 

[GUESTCUSTOMQ10] - answer to custom question 10

[GUESTCUSTOMQ10BR] - answer to custom question 10 with line breaks 

[REFERENCE] - content of the booking reference field

[NUMROOM] - the quantity of rooms booked (first room type only)

[NUMROOMS] - the quantity of rooms booked (sum of all rooms and room types)

[NUMROOMSINC] - the quantity of rooms booked (sum of all rooms and room types) inc. cancelled

[FLAG] - Flag

[STATUSCODE] - 'Status Code' (Under tab 'Detail'. Can be a value between 0-100.)

[ORIGINALREFERRER] - Original referrer

[REFERRER] - Referrer

[APIREF] - the booking number at the originating channel

[APISOURCE] - Beds24 channel number

[APISOURCETEXT] - human readable name of the channel

[BOOKINGIP] - ip address of booker's computer

[APIMESSAGE] - api message sent by originating channel from the Channel Info setting

[BOOKINGDATE] - booking date in guests language

[BOOKINGTIMEDATE] - booking date and time in guests language

[BOOKINGDATEYYYY-MM-DD] - booking date in YYYY-MM-DD format

see date and time variables below for custom time formats.

=== Content from "Charges and Payments" tab (also see "Invoice/Invoicee/Room") ===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[RATEDESC] - rate description (in the booking popup under the tab 'Charges & Payments')

[RATEDESCBR] - name of the rate with HTML to force new lines

[PRICE] - Value in price field (number entered in the price field of the booking) with currency symbol

[PRICENC] - Value in price field (number entered in the price field of the booking) without currency symbol (do not use in calculations, use PRICENUM)

[PRICE:10%] - Percentage value of Price

[PRICE:-10] - Price with offset amount

[PRICENUM] - As per [PRICE] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[PRICENUM:] - As per [PRICE:] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSCOMMISSION] - Value in price field less value in commission field with currency symbol

[PRICELESSCOMMISSIONNUM] - As per [PRICELESSCOMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSTAX] - Value in price field less value in tax field with currency symbol

[PRICELESSTAXNUM] - As per [PRICELESSTAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE] - Average Nightly Price with currency symbol

[AVPRICENUM] - Average Nightly Price with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE:20%] - Percentage value of Average Nightly Price

[AVPRICE:15] - Average Nightly Price with offset amount

[BASEPRICE] - Lodging Price

[BASEPRICENUM] - same as [BASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPPRICE] - Lodging Price for Group

[BASEGROUPPRICENUM] - same as BASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEVAT] - Lodging Price vat amount

[BASEVATNUM] - same as [BASEVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPVAT] - Lodging Price vat amount for Group

[BASEGROUPVATNUM] - same as BASEGROUPVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEPRICE] - Average Nightly Lodging Price

[AVBASEPRICENUM] - same as [AVBASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEGROUPPRICE] Average Nightly Lodging Price for Group

[AVBASEGROUPPRICENUM] - same as [AVBASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[DEPOSIT] - Value in deposit field with currency symbol

[DEPOSITNUM] - As per [DEPOSIT] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[TAX] - Value in tax field with currency symbol

[TAXNUM] - As per [TAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[COMMISSION] - Value in commission field with currency symbol

[COMMISSIONNUM] - As per [COMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[COMMISSIONGROUP] - Value of the commission of the complete group booking with currency symbol

[COMMISSIONGROUPNUM] - As per [COMMISSIONGROUP] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[GUESTVOUCHER] - voucher code used with booking

[CARDLASTFOUR] - last 4 digits of card

[CARDFIRSTSIX] - first 6 digits of card

===Content from Invoice" tab===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[BOOKINGINVOICEENAME] - invoicee name assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

===Content from "Group Invoice" tab===
[GROUPNOTE] - group note

=== Content from "Mail & Actions" tab ===
[GUESTEMAIL] - guest's Email address on the "Mail & Action" tab of the booking

[GUESTLANGUAGE] - guest language

[EMAIL:00] - Status of an Auto Action email. Replace 00 with the number of the Auto Action. This shows if the email has been sent and if so, the time it was sent.

=== Content from "Guests" tab ===
[GUESTSID] - all IDs of this booking

[GUESTSID1] - ID of the first guest

[GUESTSIDS] - all IDs for all bookings in the group

[GUESTSNAME] - name of all guests listed on the "guests" tab of this booking

[GUESTSNAMES] - name of all guests listed on the "guests" tab of the booking of the group booking

[GUESTSNAMESINC] - name of all guests listed on the "guests" tab of the booking of the group booking incl. cancelled

[GUESTSFIRSTNAMES] - first name of all guests listed on the "guests" tab of this booking last separated by an &

[GUESTSFIRSTNAMESINC] - first name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSLASTNAMES] - last name of all guests listed on the "guests" tab of this booking

[GUESTSLASTNAMESINC] - last name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSADDRESSSBR1] - address of the first guest on the "guests" tab of this booking group

[GUESTSADDRESSSBR1INC] - address of the first guest on the "guests" tab of this booking group incl. cancelled

[GUESTSAFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in international format

[GUESTSAFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in International format

[GUESTSBFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in European format

[GUESTSBFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in European format

[GUESTSNUMBOOKINGS1] - the total number of bookings made by the first guest, a group booking counts as one booking.

[GUESTSNUMSTAYS1] - the total number of bookings not cancelled and not in the future made by the first guest, a group booking counts as one booking.

[GUESTSCUSTOMQ1S] - answer to custom question 1 for all guests

[GUESTSCUSTOMQ1SINC] - answer to custom question 1 for all guests including cancelled bookings

[GUESTSCUSTOMQ2S] - answer to custom question 2 for all guests

[GUESTSCUSTOMQ2SINC] - answer to custom question 2 for all guests including cancelled bookings

[GUESTSCUSTOMQ3S] - answer to custom question 3 for all guests

[GUESTSCUSTOMQ3SINC] - answer to custom question 3 for all guests including cancelled bookings

[GUESTSCUSTOMQ4S] - answer to custom question 4 for all guests

[GUESTSCUSTOMQ4SINC] - answer to custom question 4 for all guests including cancelled bookings

[GUESTSCUSTOMQ5S] - answer to custom question 5 for all guests

[GUESTSCUSTOMQ5SINC] - answer to custom question 5 for all guests including cancelled bookings

[GUESTSCUSTOMQ6S] - answer to custom question 6 for all guests

[GUESTSCUSTOMQ6SINC] - answer to custom question 6 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 7 for all guests

[GUESTSCUSTOMQ7SINC] - answer to custom question 7 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 8 for all guests

[GUESTSCUSTOMQ8SINC] - answer to custom question 8 for all guests including cancelled bookings

[GUESTSCUSTOMQ9S] - answer to custom question 9 for all guests

[GUESTSCUSTOMQ9SINC] - answer to custom question 9 for all guests including cancelled bookings

[GUESTSCUSTOMQ10S] - answer to custom question 10 for all guests

[GUESTSCUSTOMQ10SINC] - answer to custom question 10 for all guests including cancelled bookings

===Cancellation, Management and Guest Login===
[CANCELLEDTIME] - date when the booking was cancelled

[CANCELLEDTIME:{%A, %e %B, %Y}] - date when the booking was cancelled

[CANCELURL] - URL to view and cancel bookings

[CANCELDATE] - date until when the booking is cancellable displaying a phrase

[CANCELDATEYYYY-MM-DD] - date until when the booking is cancellable displaying a date. If the date is in the past 00-00-0000 will be shown

[DAYSTOCANCEL] - number of days from today until booking can no longer be cancelled (Not applicable for OTA bookings)

[CANCELUNTIL] - shows the number of days between check-in and the last day the booking can be cancelled. If guest can always cancel it shows 0, if guest can never cancel it shows 999. (Not applicable for OTA bookings)

[GUESTLOGIN] - URL to view bookings

[TURNOVERDAYS] - days until next arrival into the same unit not considering black bookings

[TURNOVERDAYSB] - days until next arrival into the same unit considering black bookings

[VACANTDAYS] days from previous checkout to check in of current booking not considering black bookings

[VACANTDAYSB] days from previous checkout to check in of current booking considering black bookings

==Date and Time==

[CURRENTDATE] - current date

[CURRENTDATEYYYY-MM-DD] - current date in YYYY-MM-DD format

[CURRENTDATE:{%A, %e %B, %Y}] - current date

[CURRENTDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[CURRENTTIME] - current time.

[CURRENTTIME:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[DAYSTOCHECKIN] - number of days until check-in

[INADVANCE] - number of days between booking and check-in

[DAYSBETWEEN:2019-11-01:2019-11-10] - this template variable will calculate the number of days between the :: the dates need to be in yyyy-mm-dd format. Template variables can be used for calculation.

Example: [[DAYSBETWEEN:[FIRSTNIGHT:+5 days{%G-%m-%d}]:[CURRENTDATE:{%G-%m-%d}]] will calculate the days between 5 days after check-in and today.

[FIRSTNIGHT:{%A, %e %B, %Y}] - first night booked

[FIRSTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LASTNIGHT:{%A, %e %B, %Y}] - last night booked

[LASTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LEAVINGDAY:{%A, %e %B, %Y}] - check-out

[LEAVINGDAY:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[BOOKINGDATE:{%A, %e %B, %Y}] - booking date

[BOOKINGDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[MODIFYDATE:{%A, %e %B, %Y}] - last booking modification date/time.

[PAYMENTDATE:{%A, %e %B, %Y}] - most recent payment date

[PAYMENTDATE:+1day{%A, %e %B, %Y}:1:1000] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format. The second parameter specifies the payment to show, 0 or missing means the most recent payment. The third parameter specifies the invoicee.

[AUTHORIZEUNTIL] - date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[AUTHORIZEUNTIL{%A, %e %B, %Y}] - custom format date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[FORMATDATE:[any template variable that creates a date]{%A, %e %B, %Y}] - custom format the date. The date value could be included by inserting a different template variable containing a date.

The following codes can be used in any order between the {} brackets to create custom time and date formats.

%a An abbreviated textual representation of the day Sun through Sat
%A A full textual representation of the day Sunday through Saturday
%d Two-digit day of the month (with leading zeros) 01 to 31
%e Day of the month, with a space preceding single digits. 1 to 31
%u ISO-8601 numeric representation of the day of the week 1 (for Monday) through 7 (for Sunday)
%w Numeric representation of the day of the week 0 (for Sunday) through 6 (for Saturday)
%V ISO-8601:1988 week number of the given year, starting with the first week of the year with at least 4 weekdays, with Monday being the start of the week 01 through 53 (where 53 accounts for an overlapping week)
%b Abbreviated month name, based on the locale Jan through Dec
%B Full month name, based on the locale January through December
%h Abbreviated month name, based on the locale (an alias of %b) Jan through Dec
%m Two digit representation of the month 01 (for January) through 12 (for December)
%y Two digit representation of the year Example: 09 for 2009, 79 for 1979
%Y Four digit representation for the year Example: 2038
%H Two digit representation of the hour in 24-hour format 00 through 23
%I Two digit representation of the hour in 12-hour format 01 through 12
%M Two digit representation of the minute 00 through 59
%p UPPER-CASE 'AM' or 'PM' based on the given time Example: AM for 00:31, PM for 22:23
%P lower-case 'am' or 'pm' based on the given time Example: am for 00:31, pm for 22:23
%R Same as "%H:%M" Example: 00:35 for 12:35 AM, 16:44 for 4:44 PM
%S Two digit representation of the second 00 through 59
%F Same as "%Y-%m-%d" (commonly used in database datestamps) Example: 2009-02-05 for February 5, 2009
%s Unix Epoch Time timestamp (same as the time() function) Example: 305815200 for September 10, 1979 08:40:00 AM
%% A literal percentage character ("%")

== Booking Group variables ==
=== Custom Booking Group Table ===
create your own booking group list by specifying the columns in the order you want them to appear.

for example: [BOOKGROUP:PROP_ROOM_BREF_NAME]

column parameters

100% = 100% width

ADDR = Booking address

ADUL= the number of adults

ARIV = Arrival date

BOPR = Bold prices

BREF = Booking number

BRL1 = Last digit of booking number

BRL2 = Last 2 digits of booking number

BRL3 = Last 3 digits of booking number

BRL4 = Last 4 digits of booking number

BRL5 = Last 5 digits of booking number

BRL6 = Last 6 digits of booking number

CITY = Booking city

CHAC = Charges with currency symbol

CHAR = Charges

CHIL = Number of children

COUN = Booking country

DEPT = Departure date

EMAI = Booking Email

EXSP = extra space between rows

FLAG = Booking flag text

FNAM = Booking first name

GADD = Guest address

GCIT = Guest city

GCOM = Guest company

GCOU = Guest country

GFLA = Guest flag text

GFNA = Guest first name

GLNA = Guest last name

GMOB = Guest mobile

GNAM = Guest full name

GEMA = Guest Email

GNOT = Guest note

GPOS = Guest postcode

GREF = Guest Id

GSTA = Guest state

GTEL = Guest phone

ICAN = Include cancelled bookings

LNAM = Booking last name

MOBI = Booking mobile

NAME = Booking full name

NOHE = no header

NOTE = Booking note

NUMN = Number of nights booked

ONAM = Offer Name

ONLY = Just show the one booking

PAIC = Payment amount with currency symbol

PADD = Property Address

PAID = Paid amount

PCIT = Property City

PEOP = Number of guests

PHON = Booking phone

POST = Booking postcode

PROP = Property name

RDE0 = Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

RDE1 = Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES> ROOMS > SETUP

RNAM = Room Display Name

ROOM = Room name

RQTY = shows the number of rooms for each booking and a total at the bottom

STAT = Booking state

STUS = Status

TEXT = Prints a plain text table instead of HTML

TOTA = Total price

UNI2 = Unit first additional information

UNI3 = Unit second additional information

UNIT = Unit name

Connect the parameters with an underscore.

Examples:

[BOOKGROUP:PROP_ROOM_BREF_NAME] will display the property name, room name, booking number and guest name in this order.

[BOOKGROUP:BREF_NAME_PROP_ROOM] will display the booking number, guest name property name and room name in this order.

=== Booking Group Table with fixed content===
[BOOKGROUPROOMLIST] - create a table of guest names including room type for a group booking

[BOOKGROUPROOMLISTTOTAL] - create a table of guest names including room type for a group booking with guest totals

[BOOKGROUPROOMLISTCHARGETOTAL] - create a table of guest names including room type and charge for a group booking with guest totals

[BOOKGROUPNAMELIST] - create a table of guest names including room type and unit for a group booking

[BOOKGROUPNAMELISTTOTAL] - create a table of guest names including room type and unit for a group booking with guest totals

[BOOKGROUPNAMELISTCHARGETOTAL] - create a table of guest names including room type and unit and charge for a group booking with guest totals

[BOOKGROUPUNITLIST] - create a table of guest names including unit for a group booking

[BOOKGROUPUNITLISTTOTAL] - create a table of guest names including unit for a group booking with guest totals

[BOOKGROUPUNITLISTCHARGETOTAL] - create a table of guest names including unit and charge for a group booking with guest totals

== Invoice Variables ==
[INVOICENUMBER] - invoice number

[INVOICENUMBERS] - invoice number if invoicees are involved

[INVOICEDATE] - invoice date

[INVOICEDATES] - invoice date invoice number if invoicees are involved

[INVOICEDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days.

[INVOICEDATES:+1day{%A, %e %B, %Y}] - optional date offset and display format - invoice date invoice number if invoicees are involved, The offset can be any plus or minus any number of days.

=== Invoice Values ===
These template variables will display a value form the invoice.

==== Custom Invoice Values====
You have the option to create a custom invoice variable to display a value from an invoice. [INVOICEVAL with a selection of the following variables specifies the calculation:

CHA - charges

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

DES - used as "DESsome description" - gives the sum of values containing the description "some description"

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

IT1 - item 1 in the invoice

IT2 - item 2 in the invoice

IT3 - item 3 in the invoice

IT4 - item 4 in the invoice

IT5 - item 5 in the invoice

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NUM - show with decimal place (for scripts)

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

UPS1 - upsell 1

UPS2 - upsell 2

UPS3 - upsell 3

UPS4 - upsell 4

UPS5 - upsell 5

ONE - shows only items from the specified booking (not the booking group)

PAY - shows payments

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICEVAL:PAY_THO] will show payments with a thousands separator

[INVOICEVAL:UPS1_UPS2] will show the sum of upsell 1 and upsell 2

==== Standard Invoice Values====
[INVOICEBALANCE] - invoice balance

[INVOICEBALANCE:50%] - percentage of invoice balance

[INVOICEBALANCE:-100] - invoice balance with offset amount

[INVOICEBALANCENUM] - As per [INVOICEBALANCE] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCENUM:] - As per [INVOICEBALANCE:] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPARTBALANCE:status1,status2,!status4:10%] - Calculate the balance of all invoice items with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset is optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTBALANCENUM:status1,status2,status4:10%] - As per INVOICEPARTBALANCE but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCE1] - invoice balance of one booking only, not the booking group

[INVOICEBALANCE1NUM] - As per [INVOICEBALANCE1] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGES] - invoice sum of all charges

[INVOICECHARGES:50%] - invoice sum of all charges with percentage multiplier

[INVOICECHARGES:-100] - invoice sum of all charges with offset

[INVOICECHARGESNUM] - As per [INVOICECHARGES] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGESNUM:] - As per [INVOICECHARGES:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPARTCHARGES:status1,status2,!status4:10%] - Calculate the balance of all invoice charges with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTCHARGESNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPAYMENTS] - invoice sum of all payments

[INVOICEPAYMENTS:50%] - invoice sum of all payments with percentage multiplier

[INVOICEPAYMENTS:-100] - invoice sum of all payments with offset

[INVOICEPAYMENTSNUM] - As per [INVOICEPAYMENTS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPAYMENTSNUM:50%] - As per [INVOICEPAYMENTS:50%] but the value is displayed with a decimal point and no thousands separator.

[INVOICEPARTPAYMENTS:status1,status2,!status4:10%] - Calculate the balance of all invoice payments with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTPAYMENTSNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY] - all (auto and manual) pending payments including failed

[INVOICEPENDPAYNEXTDATE] - date of the next pending payment

[INVOICEPENDPAYNUM] - all (auto and manual) pending payments including failed but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYNUM1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee) The value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO] - auto pending payments before due date

[INVOICEPENDPAYAUTONUM] - auto pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYAUTONUM1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAIL] - failed pending payments (all also past)

[INVOICEPENDPAYFAILNUM] - failed pending payments (all also past) but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYFAIL234] - failed pending payments (all also past) for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAILNUM234] - failed pending payments (all also past) for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYRULE1] - shows all pending payment for this rule (exchange 1 for the rule number)

[INVOICEPENDPAYRULENUM1] - shows all pending payment for this rule (exchange 1 for the rule number) displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYMANUAL] - manual pending payments

[INVOICEPENDPAYMANUALNUM] - manual pending payments but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALNOTDUE] manual pending payments before due date

[INVOICEPENDPAYMANUALNOTDUENUM] manual pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALOVERDUE] manual pending payments after due date

[INVOICEPENDPAYMANUALOVERDUENUM] manual pending payments after due date but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITS] - invoice sum of all credit items (negative items)

[INVOICECREDITS:50%] - invoice sum of all credit items with percentage multiplier

[INVOICECREDITS:-100] - invoice sum of all credit items with offset

[INVOICECREDITSNUM] - As per [INVOICECREDITS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITSNUM:] - As per [INVOICECREDITS:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEDEBITS] - invoice sum of all debit items (positive items)

[INVOICEDEBITS:50%] - invoice sum of all debit items with percentage multiplier

[INVOICEDEBITS:-100] - invoice sum of all debit items with offset

[INVOICEDEBITSNUM] - As per [INVOICEDEBITS] but the value is displayed with a decimal point and no thousands separator (for calculations) (for calculations)

[INVOICEDEBITSNUM:] - As per [INVOICEDEBITS:] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT] - invoice sum of all vat value

[INVOICEVATNUM] - invoice sum of all vat value for calculations)

[INVOICEFIRSTITEM] - price of the item listed first in the invoice

[INVOICEFIRSTITEMNUM] - price of the item listed first in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICESECONDITEM] - price of the item listed second in the invoice

[INVOICESECONDITEMNUM] - price of the item listed second in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICETHIRDITEM] - price of the item listed third in the invoice

[INVOICETHIRDITEMNUM] - price of the item listed third in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFOURTHITEM] - price of the item listed fourth in the invoice

[INVOICEFOURTHITEMNUM] - price of the item listed fourth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFIFTHITEM] - price of the item listed fifth in the invoice

[INVOICEFIFTHITEMNUM] - price of the item listed fifth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL0] - base price without upsell items or other charges added later

[INVOICEUPSELLNUM0] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL1] - value of upsell item 1 (number can be between 0 to 20)

[INVOICEUPSELLNUM1] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELLQTY1] - quantity of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLNAME1] - name of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLSTATUS1] - stautus of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLHEADLINE1] - headline (name and status if used of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLDESCRIPTION1] - description of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLAMOUNTNUM1] - amout of upsell item 1

[INVOICEUPSELLTYPE1] - type of upsell item 1

[INVOICEUPSELLPER1] - per of upsell item 1

[INVOICEUPSELLPERIOD1] - period of upsell item 1

[INVOICEEXTRAITEMDESC1] - Name of extra invoice item 1 (number can be between 0 to 20)

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEMNUM1] - as per [INVOICEEXTRAITEM1] but the value is displayed with a decimal point and no thousands separator (for calculations).

[INVOICEEXTRAITEMQTY1] - quantity of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEGROSS:1] - gross amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

INVOICEGROSSNUM:1] gross amount of the inserted VAT rate (number is the VAT rate)

[INVOICENET:1] - net amount of the inserted VAT rate (number is the VAT rate)

[INVOICENETNUM:1] - net amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT:1] - VAT amount of the inserted VAT rate (number is the VAT rate)

[INVOICEVATNUM:1] VAT amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEITEMBYDESC:Searchterm] - searches the invoice for items with this search term and adds them up

[INVOICEITEMBYDESCNUM:Searchterm] - searches the invoice for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEPAYMENTBYDESC:Searchterm] - searches the payments for items with this search term and adds them up

[INVOICEPAYMENTBYDESCNUM:Searchterm] - searches the payments for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

=== Invoice Table ===
These template varibles will display an invoice table.
==== Standard Invoice Tables ====
[INVOICETABLE] - invoice table

[INVOICETABLEVAT] - invoice table with vat information and vat summary

[INVOICETABLE:$1.1$] - invoice table and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEPART:status1,status2,!status4] - Invoice table showing only items with matching status. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1.

[INVOICETABLE2] - invoice table with status field

[INVOICETABLE2:$1.1$] - invoice table with status field and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLECHARGES] - invoice table showing charges only

[INVOICETABLECHARGESINVOICEE1234] - invoice table showing charges only assigned to the specified invoicee, specify the invoicee Id number.

[INVOICETABLENOTOT] - invoice table without grand total

[INVOICETABLENOTOT:$1.1$] - invoice table without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLENOTOT2] - invoice table with status field without grand total

[INVOICETABLENOTOT2:$1.1$] - invoice table with status field without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT:$1.1$] - invoice table with vat information and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACT] - compact version of invoice table with vat information and vat summary

[INVOICETABLEVATCOMPACT:$1.1$] - compact version of invoice table with vat information and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACTNOSUM] - compact version of invoice table with vat information without vat summary

[INVOICETABLEVATCOMPACTNOSUM:$1.1$] - compact version of invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATNOSUM] - invoice table with vat information without vat summary

[INVOICETABLEVATNOSUM:$1.1$] - invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEDATEVATNOSUM] - invoice table with vat information and date without vat summary

[INVOICETABLEDATEVATNOSUM:$1.1$] - invoice table with vat information and date without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2] - invoice table with vat information and status field and vat summary

[INVOICETABLEVAT2:$1.1$] - invoice table with vat information and status field and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2NOSUM] - invoice table with vat information and status field without vat summary

[INVOICETABLEVAT2NOSUM:$1.1$] - invoice table with vat information and status field without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCHARGES] - invoice table showing charges only with vat information and vat summary

[INVOICETABLENOPRICE] - invoice table with no price information

[INVOICETABLEINVOICEE] - invoice table excluding items assigned to an invoicee.

[INVOICETABLEINVOICEE1234] - invoice table for a specific invoicee, specify the invoicee Id number.

[UPSELLTABLE] - table with all upsell items

[UPSELLTABLEVAT] - table with all upsell items with vat information and vat summary

[UPSELLTABLENOREFUND] - table with all upsell items except refundable items

==== Custom Invoice Table ====
You have the option to create a custom invoice table. Available content variables are:

AMO - shows the net value (price x quantity)

CEX - charges excluded (charges will not be shown)

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

CUA - currency symbol showing after the numbers. Example: CUA€ will show € after the figures

CUB - currency symbol showing before the numbers. Example: CUB€ will show € before the figures

DAT - adds a date column - you have the option to control the format of the date using [[Template_Variables#Date_and_Time|date and time variables]] for example DAT{%d-%m-%Y}

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

GAT - sum for each column

GRP - Group Totals. Displays the same items as a total

GRT - Grand Total

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

LAN - language. Example LANDE will force the language to German

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NIN - do not show invoice number and invoice date on locked invoices

NOC - charges will not be displayed but their vat values are still calculated for the vat summary (VAT)

NOP - payments will not be displayed

ONE - shows only items from the specified booking (not the booking group)

ORB - order by booking, this keeps the items for each booking (room) together in the table

PAA - shows a column with payment amounts

PAY - shows payments

PEN - shows pending payments description

PPA - shows pending payments amount

PRI - shows prices in a column

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

STA- shows staus

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

TOT - shows total amounts

VAA - shows VAT amounts

VAP - shows VAT percents

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICE:PRI_QTY_CUA€] will create an invoice table with price and quantity in Euros.

[INVOICE:PAY_TOT_CEX] will create an invoice table which will only show payments.

[INVOICE:PRI_QTY_CUA_TOT_VAT_QTY_PAY_GRT_AMO_VAA] will create an invoice table with more information.

[INVOICE:SIN TRANSPORT] will create an invoice table with the Invoice item description for any items with the Status = Transport.

== Invoicee Variables ==
[INVOICEEBALANCE] - invoice balance for unassigned invoice items.

[INVOICEEBALANCENUM] - invoice balance for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEBALANCE1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEEBALANCENUM1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEECHARGES] - invoice charges for unassigned invoice items.

[INVOICEECHARGESNUM] - invoice charges for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEECHARGES1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEECHARGESNUM1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS] - invoice payments for unassigned invoice items.

[INVOICEEPAYMENTSNUM] - invoice payments for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEEPAYMENTSNUM1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEENAME] - name of the invoicee account the invoice is assigned to or blank

[INVOICEECODE] - code of the invoicee account the invoice is assigned to or blank

[INVOICEECURRENCY] - currency of the invoicee account the invoice is assigned to if it is not the property default or blank

[INVOICEENOTES] - value of the "Notes" field for the invoicee

[INVOICEETEMPLATE1] - template value 1 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE2] - template value 2 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE3] - template value 3 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE4] - template value 4 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE5] - template value 5 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE6] - template value 6 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE7] - template value 7 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE8] - template value 8 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE1BR] - template value 1 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE2BR] - template value 2 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE3BR] - template value 3 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE4BR] - template value 4 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE5BR] - template value 5 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE6BR] - template value 6 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE7BR] - template value 7 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE8BR] - template value 8 of the invoice account the invoice is assigned to or blank with linkebreak

== Payment Request Variables ==
[PAYURL] - Creates a payment url for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYURL:25%] - Creates a payment url for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYURL:200] - Creates a payment url for the payment request url for a fixed amount. nt.

[PAYLINK] - Creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYLINK:25%] -Creates a payment link (HTML A tag) for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYLINK:200] - Creates a payment link (HTML A tag) for the payment request) for a fixed amount.

[PAYBUTTON] - Creates a payment button for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYBUTTON:25%] - Creates a payment button for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYBUTTON:200] - Creates a payment button for the payment request for a fixed amount.

[PAYPALURL] - Creates a Paypal payment url for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALURL:25%] - Creates a Paypal payment url for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALURL:200] - Creates a Paypal payment url for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALLINK] - Creates a Paypal payment link (HTML A tag) for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALLINK:25%] - Creates a Paypal payment link (HTML A tag) for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALLINK:200] - Creates a Paypal payment link (HTML A tag) for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALBUTTON] - Creates a Paypal payment button for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYPALBUTTON:25%] - Creates a Paypal payment button for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYPALBUTTON:200] - Creates a Paypal payment button for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount. Not recommended for emails.

Add a H to exclude a gateway from displaying. Example: [PAYURL:200:HST] will hide Stripe

== Text Operators ==

[REPLACE|searchForThisText|replaceWithThisText|textToSearch] - replace "searchForThisText" with "replaceWithThisText" within the text "textToSearch"

[SUBSTR|startCharacterNumber|numberOfCharacters|textToGetSubstringFrom] - get a sub string from "textToGetSubstringFrom" starting at character "startCharacterNumber" (integer, 0 is the first char) with a length of "numberOfCharacters" (integer)

1. [SUBSTR|0|4|[GUESTPHONENUM]]

This will test for the first 4 characters of the Guest phone number.

[TRIM| string to trim ] - remove whitespace from the start and end of " string to trim "

== iCal Links ==
These template variables will create iCal links which allow the booking to be added to a calendar.

[ICALURL] - Calendar link

[ICALURL:16] - Calendar link with check-in hour. Replace '16' with the hour check-in starts.

[ICALURL::10] - Calendar link with check-out hour. Replace '10' with the hour with the hour check-out ends.

[ICALURL:::summary text] - Calendar link with a summary text

[ICALURL::::description text] - Calendar link with a descriptive text

Example:

Calendar link with check-in time 16:00, check-out time 10:00, the summary text "Booking" and the description text "Sunny Hotel":

[ICALURL:16:10:Booking:Sunny Hotel]

== Mathematical Operators ==

Place mathematical operators between two numbers or between two template variables that return a number.

[+] - Example: 2 [+] 3 = 5

[-] - Example: 5 [-] 1 = 4

[*] - Example: 3 [*] 4 = 12

[/] - Example: 15 [/] 5 = 3

[MIN] - Example: 2 [MIN] 3 = 2

[MAX] - Example: 2 [MAX] 3 = 3

Brackets are not supported as a way to control processing order, the processing order is fixed as *, /, +, -, MIN, MAX

If you want to use * and - in the same calculation, for example you need 20% of the result, then you will need to use the calculation below as a * calculation will be calculated first.

[INVOICECHARGESNUM][*]0.2[-][INVOICESECONDITEMNUM][*]0.2[-][COMMISSIONNUM][*]0.2

{{#fas:lightbulb}} Property Template 1-8 and Room Template 1-8 can be used to set calculations. If using Room Templates to make a calculation, then use Room Template 8 before Room Template 7.

If you want to see the value 10.
Set Room template 6 = [ROOMTEMPLATE7][+][ROOMTEMPLATE8] and enter 4 in Room template 7 and 6 in Room template 8.

You can set a calculation in Room Templates to show in Property Templates, but not the other way around. So "Property Template1" could pull the calculation of [ROOMTEMPLATE6] and the result = 10.

=== Rounding and controlling decimal places ===

==== Default ====

2 [/] 3 = 0.66666666666667

==== Rounding to the nearest integer ====

2 [/.0] 3 = 1

==== Rounding to 1,2,3 or 4 decimal place(s) ====

2 [/.1] 3 = 0.7

2 [/.2] 3 = 0.67

2 [/.3] 3 = 0.667

2 [/.4] 3 = 0.6667

This works on all operators including [MIN] and [MAX]

Note: Always use the template variables ending with NUM. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Currency Conversion ==

[CONVERT:EUR-USD] - get the actual conversion rate between two currencies, this can be used with math functions to show alternative currency values. All currencies supported by the booking page currency selector can be used.

Example: [INVOICECHARGESNUM] [*.2] [CONVERT:EUR-USD] will convert the invoice charge value from Euros to USD with two decimal points.

If you use the multiplier to convert currencies for channels: For example hotel id 123456 and a multiplier to convert USD to EUR at todays rate:

123456*[CONVERT:USD-EUR]* then addition of the * at the end will convert the value back to USD when the booking is imported

or this to convert EUR to USD

123456*[CONVERT:EUR-USD]

123456*[CONVERT:USD-EUR][/]0.85 will convert to Euros and divides the price by 0.85 which raises it by circa 15%

==Account Variables (account of the booking) ==

[ACCOUNTUSERNAME] - Username of the account owning the booking

[LOGGEDINACCOUNTUSERNAME] - Username of the person logged in

[ACCOUNTID] - account id of the booked property

[ACCOUNTTEMPLATE1] - Account Template 1

[ACCOUNTTEMPLATE2] - Account Template 2

[ACCOUNTTEMPLATE3] - Account Template 3

[ACCOUNTTEMPLATE4] - Account Template 4

[COMMISSIONLIMIT] - shows the available commission amount for the owner account of the booking

[MASTERACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERACCOUNTTEMPLATE4] - Account Template 4 from master account

==Account Variables (logged in account, only for display in control panel , not for auto actions or emails etc.) ==
These variables can for example used by resellers who added a custom tab to the bookings.

[LOGGEDINACCOUNTID] - account id of the logged in user

[LOGGEDINACCOUNTTEMPLATE1] - Account Template 1

[LOGGEDINACCOUNTTEMPLATE2] - Account Template 2

[LOGGEDINACCOUNTTEMPLATE3] - Account Template 3

[LOGGEDINACCOUNTTEMPLATE4] - Account Template 4

[LOGGEDINAPIKEY] - apiKey

[MASTERLOGGEDINACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE4] - Account Template 4 from master account

== Smart Logic Template Variables ==

IF style template variables will compare two values and display a text if the comparison is true and an alternative text if the comparison is false.
Colons : are used between the two comparison values and the first text, a pipe | is used between the two texts.
Empty text is allowed if you do not want to display anything for a condition.

[IF=:if this:equals this:display this text|otherwise display this text]

[IFIN:if this:is contained in this:display this text|otherwise display this text]

[IFLIKE:if this:is like this:display this text|otherwise display this text]

[IF>:if this:is greater than this:display this text|otherwise display this text]

[IF>=:if this:is greater than or equal to this:display this text|otherwise display this text]

[IF<:if this:is less than this:display this text|otherwise display this text]

[IF<=:if this:is less than or equal to this:display this text|otherwise display this text]

[IFBETWEEN:if this:is between this:and this:display this text|if it is lower display this text|if it is higher display this text]

You can use IF variables inside other IF variables to create complex logic but the internal IF: must be processed before the external IF

There are special versions of each IF constructed with ^ and ~ separators like [IF=^this^this^same~different]

{{#fas:lightbulb}} Only one IF of each type can be used to create complex logic.

The special versions are processed first so should be used as the internal IF so it's result can be processed by the outer if.

The special versions can also be used if you expect : or | characters within your data.

IF's are processed in the following order.
i.e. all the [IF=^ will be processed first, then all the [IFIN^ etc.

[IF=^
[IFIN^
[IFLIKE^
[IF>^
[IF>=^
[IF<^
[IF<=^
[IFBETWEEN^
[IF=:
[IFIN:
[IFLIKE:
[IF>:
[IF>=:
[IF<:
[IF<=:
[IFBETWEEN:

=== Examples ===

Template variables can be used inside this template variable as per the examples comparison in blue, positive result in green, negative result in red:

1. [IF=:[GUESTNAME]:Miller:yes |no]

If the guestname is Miller the text "yes" will display. If the guest name is not Miller the text "no" will display

2.[ IF>:[NUMADULT]:2:please contact us about you bedding requirements|]

If the number of adults is higher than 2 the text"please contact us about you bedding requirements" will display. If the number of adults is lower than or equal 2 nothing will display.

3. [IF<:[NUMADULT]:3:|linen for two adults is included free of charge]

If the number of adults is lower than 3 nothing will display. If the number of adults is not lower than 3 the text "linen for two adults is included free of charge" will display.

4. [IF<=:[NUMADULT]:2:yes|no]

5. [IF>=:[NUMADULT]:2:yes|no]

6. [IFBETWEEN:[NUMADULT]:1:3:yes|too low|too high]

7. [IFLIKE:[GUESTTITLE]:Mr:Dear|Hi]

IFLIKE works like IF= except it is case insensitive and removes any spaces from the start and end of the words

8. [IFIN:John:[GUESTFIRSTNAME]:Hi John|Your name does not contain John?]

If the first word is contained in the second word the first option is displayed, otherwise the second option is displayed

9. [IFIN:CHECKIN:[BOOKINGINFOITEMS]:[BOOKINGINFOCODETEXT:CHECKIN]|]

If the Booking Info Code CHECKIN has been added to the booking then you will see the value in the text (date/time) otherwise blank.

Using multiple IF statements to display special messages :-

10. [IFIN:DEPOSIT:[BOOKINGINFOCODES]:|[IF=:[GUESTCOUNTRY2]:AU:Credit card details are required |A deposit is required]|No deposit is required]

You want to display a special message to Australians if the booking has a DEPOSIT info item code, if a deposit is required from a non Australia they get "A deposit is required" and if no deposit is required they see "No deposit is required"

11. [IF<:[INADVANCE]:|[IFIN:TRANSFER:[BOOKINGINFOCODES]:3:Payment Due Date: ASAP |Payment Due Date: [FIRSTNIGHT:- 30days]]|]

You want display a special message to your guests 3 days before checkin with a Booking Info Code = TRANSFER.

12. [IF=:[STATUS]:Confirmed:PAID|[IF<^[INADVANCE]^30^Payment Due Date: As soon as possible~Payment Due Date: [FIRSTNIGHT:- 30 days]]]

You want to display a special message for your guests for any bookings with Status not = Confirmed, and if the checkin date is more than 30 days in advance, then send the message with "Payment Due Date : "or that the "Payment is due As soon as possible".

13. [IFBETWEEN:[TURNOVERDAYS]:0:3:yes|no]

You want to test if the days until next arrival into the same unit is between 0 and 3 days. Could be used for offering Late Checkouts or additional days to the guest where there is a gap between bookings.

14. [IF>:[VACANTDAYS]:1:yes|no]

You want to test if there is 1 day from the previous checkout to check in of current booking. Could be used for offering Early Checkouts or additional days to the guest where there is a gap between bookings.

15. [IF=:[LEAVINGDAY:{%a}]:Sun:|[IF>=^[TURNOVERDAYS]^1^yes~no]]

You want to test if the leaving date is a Sunday and it there is a gap for 1 or more days between the current booking and the next booking.

16. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes]]

You want to test if the leaving date is a Monday or a Wednesday to send a specific message to the guest, for example a reminder that it is bin collection day.

17. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes][IF=^[LEAVINGDAY:{%u}]^6^yes]]

You have different cleaning teams for different days of the week, and you want to send a message to the appropriate team if leaving date is a Monday, Wednesday or Saturday.

18. [IF<^[AUTHORIZEUNTIL{%Y-%m-%d}]^[CURRENTDATEYYYY-MM-DD]^yes~no]

You need to test if the Stripe authorisation has expired before the end of the booking. Then you want to automate the authorisation again . You will require multiple auto actions based on the min/max stay.

== Write out the number in Words. ==

[INWORDS] - writes out a number in words. This works in English only.

Expamles:

[INWORDS] 10 will write "ten"

[INWORDS] [INVOICEPAYMENTSNUM] will write out the invoice sum of all payments

[INWORDS] [INVOICEPAYMENTSNUM] [+] 10 will write out the invoice sum of all payments plus 10

== Encoding Template Variables ==

[ENCODEURL:value] encode value for URL data format

[ENCODEJSON:value] encode value for JSON data format

{{#fas:lightbulb}} Always use the template variables ending with NUM if numbers are involved. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Using Template Variables in a HTML editor ==
When using template variables that render tables, such as [INVOICETABLE], do not place them inside <nowiki></nowiki> (paragraph) tags. Doing so can lead to formatting issues that affect the table’s appearance.

We recommend inserting the template variable as usual, then clicking the </> Code view button in the editor's toolbar. Then in the code view, locate the template variable and move it outside any surrounding <nowiki></nowiki> tags.

For example, if you have this in the editor:
<code>[INVOICETABLE]</code>
You can click the <code></></code> button to see this:
<code>[INVOICETABLE]</code>
You can fix the formatting issues by changing it to this:
<code>[INVOICETABLE]</code>

Template Variables

2026-02-24T00:32:37Z

Asher: /* Date and Time */

[[Category:Guest_Management]]
[[Category:Messaging]]
<div class="heading">Template variables</div>
On this page you find a list of template variables and information on how they are used.

These variables (short codes) will be replaced by the relevant information from each booking. They can be used in every text settings that allows their use. Copy them exactly as shown, including the square brackets and upper case.

The date variables can have an optional offset value of a number of days added after a colon, for example '''[FIRSTNIGHT:-3 days]'''

The price variables can have an optional offset value applied which can be a percentage or fixed amount with or without minus sign added after a colon, for example '''[PRICE:-10]''' or '''[INVOICEBALANCE:25%]'''

== Property Variables ==
[PROPERTYNAME] - property name

[PROPERTYADDRESS] - property address

[PROPERTYCITY] - property city

[PROPERTYSTATE] - property state

[PROPERTYCOUNTRY] - property country

[PROPERTYEMAIL] - property email

[PROPERTYWEB] - property web site

[PROPERTYPHONE] - property phone

[PROPERTYFAX] - property fax

[PROPERTYCONTACTLASTNAME] - property contact last name

[PROPERTYCONTACTFIRSTNAME] - property contact first name

[PROPERTYID] - property id number

[PROPERTYPOSTCODE] - property post code

[PROPERTYCURRENCY] - property currency code

[PROPERTYCURRENCYFRONT] - property currency symbol before number

[PROPERTYCURRENCYBACK] - property currency symbol after number

[PROPERTYLATITUDE] - property latitude

[PROPERTYLONGITUDE] - property longitude

[PROPERTYLOCATIONDESCRIPTION] - property location description

[PROPERTYLOCATIONDESCRIPTIONBR] - property location description with line break

[PROPERTYDIRECTIONS] - property directions from ( {{#fas:cog}} (SETTINGS) CHANNEL MANNAGER > PROPERTY CONTENT)

[PROPERTYHEADLINE] - property headline

[PROPERTYDESCRIPTION] - property description

[PROPERTYGENERALPOLICY] - property rental policy

[PROPERTYGENERALPOLICYBR] - property rental policy with line break

[PROPERTYLEGALPOLICY] - property rental policy / obsolete

[PROPERTYCANCELPOLICY] - property cancellation policy

[PROPERTYCANCELPOLICYBR] - property cancellation policy with line breaks

[PROPERTYHOUSERULES] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT)

[PROPERTYHOUSERULESBR] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT) with line break

[PROPERTYTEMPLATE1] - Property Template 1

[PROPERTYTEMPLATE2] - Property Template 2

[PROPERTYTEMPLATE3] - Property Template 3

[PROPERTYTEMPLATE4] - Property Template 4

[PROPERTYTEMPLATE5] - Property Template 5

[PROPERTYTEMPLATE5] - Property Template 6

[PROPERTYTEMPLATE7] - Property Template 7

[PROPERTYTEMPLATE8] - Property Template 8

[PROPERTYTEMPLATE1BR] - Property Template 1 with line breaks

[PROPERTYTEMPLATE2BR] - Property Template 2 with line breaks

[PROPERTYTEMPLATE3BR] - Property Template 3 with line breaks

[PROPERTYTEMPLATE4BR] - Property Template 4 with line breaks

[PROPERTYTEMPLATE5BR] - Property Template 5 with line breaks

[PROPERTYTEMPLATE6BR] - Property Template 6 with line breaks

[PROPERTYTEMPLATE7BR] - Property Template 7 with line breaks

[PROPERTYTEMPLATE8BR] - Property Template 8 with line breaks

[BOOKINGCOMHOTELID] - booking.com hotel id

[EXPEDIACOMHOTELID] - expedia.com hotel id

[PERMITID] - the permit ID

[CHECKINSTART] - check-in start time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND] - check-in end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND] - check-out end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[CHECKINSTART12] - check-in start time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND12] - check-in end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND12] - check-out end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[PROPERTYDESCRIPTION1] - Property Description 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCRIPTION2] - Property Description 2 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE1] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE2] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTDETAILSHEADER] - Guest Details Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTENQUIRYHEADER] - Guest Enquiry Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYCONFIRMBOOKBUTTON] - Confirm Booking Button Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOTAVAIL] - Room Not Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOPRICE] - Room No Price Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYNOROOMSAVAIL] - No Rooms Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGROUP] - shows the group keywords

== Room Variables ==
[ROOMID] - room id number

[ROOMNAME] - room names of all booked rooms (not for cancelled bookings use ROOMNAMEINC if used for cancelled bookings)

[ROOMNAMEBR] - room names with line break

[ROOMNAMEINC] room names of all booked rooms including for cancelled bookings

[ROOMNAMEINCBR] room names with line break

[ROOMNAME1] - room name of first booked room

[ROOMNAMES] - room names including quantity of each booked room

[ROOMNAMESNC] - room names including quantity of each booked room without cancelled rooms

[ROOMNAMESBR] - room names with line break

[ROOMNAMESNCBR] room names with line break without cancelled rooms

[ROOMNAMEOFFER] - room names of all booked rooms with offer name

[ROOMNAMEOFFERBR] - room names of all booked rooms with offer name with line break

[ROOMNAMEOFFERINC] room names of all booked rooms with offer name incl. cancelled bookings

[ROOMNAMEOFFERINCBR] - room names of all booked rooms with offer name with line break

[ROOMTYPEDESC] - room accommodation type first booked room

[ROOMTYPEDESCS] - room accommodation type all booked rooms

[ROOMTYPEDESCSINC] - room accommodation type all booked rooms including cancelled bookings

[ROOMSIZE] - size of the room

[ROOMTEMPLATE1] - ROOM Template 1

[ROOMTEMPLATE2] - ROOM Template 2

[ROOMTEMPLATE3] - ROOM Template 3

[ROOMTEMPLATE4] - ROOM Template 4

[ROOMTEMPLATE5] - ROOM Template 5

[ROOMTEMPLATE6] - ROOM Template 6

[ROOMTEMPLATE7] - ROOM Template 7

[ROOMTEMPLATE8] - ROOM Template 8

[ROOMTEMPLATE1BR] - ROOM Template 1 with linkbreak

[ROOMTEMPLATE2BR] - ROOM Template 2 with linkbreak

[ROOMTEMPLATE3BR] - ROOM Template 3 with linkbreak

[ROOMTEMPLATE4BR] - ROOM Template 4 with linkbreak

[ROOMTEMPLATE5BR] - ROOM Template 5 with linkbreak

[ROOMTEMPLATE6BR] - ROOM Template 6 with linkbreak

[ROOMTEMPLATE7BR] - ROOM Template 7 with linkbreak

[ROOMTEMPLATE8BR] - ROOM Template 8 with linkbreak

[ROOMMETAAUXTEXT] - room auxiliary text setting for first booked room {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > DISPLAY

[ROOMMETAAUXTEXTS] - room auxiliary text setting for all booked rooms

[ROOMMETAAUXTEXTSINC] - room auxiliary text setting for all booked rooms, incl. cancelled bookings

[INTERNALROOMNAME] - internal room name as used in the control panel, this is not the translated room name shown on the booking page

[OFFERID] - ID of the booked offer

[OFFERNAME] - booked offer name for all booked rooms

[OFFERNAME1] - offer name for this booked room only

[OFFERNAMEINC] - offer name for this booked room only including cancelled bookings

[OFFERDESCRIPTION1] - offer description 1 for all booked rooms

[OFFERDESCRIPTION1INC] - offer description 1 for all booked rooms incl. cancelled

[OFFERDESCRIPTION2] - offer description 2 for all booked rooms

[OFFERDESCRIPTION2INC] - offer description 2 for all booked rooms incl. cancelled

[OFFERDESCRIPTION1-1] - offer description 1 for this booked room

[OFFERDESCRIPTION2-1] - offer description 2 for this booked room

[OFFERSUMMARY] - summary offers

[OFFERSUMMARYINC] - summary offers including cancelled bookings

[UNITID1] - ID of the unit (number) for this booking number (coming soon)

[UNITNAME] - unit names of all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAMEINC] - unit names of all the assigned room types in the booking group including cancelled bookings

[UNITNAME:1] - additional information (first) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME:2] - additional information (second) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME1] - unit name of the assigned room for this booking number

[UNITNAME1:1] - additional information about the assigned room for this booking number / add the additional information on each line after a | symbol where you set the unit names

[UNITSTATUS1] - the status of the unit

[ROOMDESCRIPTION] - Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMDESCRIPTION1] - Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP

[LEAVINGDAYAVAIL] - returns yes or no, can be used to trigger an Auto Action

[NUMROOMSAVAIL] - returns the number of available rooms (-1 if overbooked), can be used to trigger an Auto Action

[ROOMRACKRATENUM] - Rack Rate from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMCLEANINGFEENUM] - Cleaning fee from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMSECURITYDEPOSITNUM] - Securty deposit from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERCENTNUM] - Tax percentate from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERSONNUM] - Tax per Person Night from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

== Booking Variables ==
[VIEWBOOKING] - create a URL to log into the control panel and view this booking (for hosts, not intended to be sent to guests)

[BOOKID] - booking reference number

[BOOKIDS] - booking reference numbers of all bookings in a group

[BOOKIDSINC] - booking reference of all bookings in a group including cancelled bookings

[GROUPID] - booking reference of the master booking

[REFERENCENUMBER] - booking reference (same as [BOOKID])

[BOOKIDLAST1] - Last 1 digit of booking number

[BOOKIDLAST2] - Last 2 digits of booking number

[BOOKIDLAST3] - Last 3 digits of booking number

[BOOKIDLAST4] - Last 4 digits of booking number

[BOOKIDLAST5] - Last 5 digits of booking number

[BOOKIDLAST6] - Last 6 digits of booking number

[BOOKIDLAST7] - Last 7 digits of booking number

[BOOKIDLAST8] - Last 8 digits of booking number

[BEDDING] - displays bedding info codes

[RANDOM1] - a 1 digit random number seeded from the booking number

[RANDOM2] - a 2 digit random number seeded from the booking number

[RANDOM3] - a 3 digit random number seeded from the booking number

[RANDOM4] - a 4 digit random number seeded from the booking number

[RANDOM5] - a 5 digit random number seeded from the booking number

[RANDOM6] - a 6 digit random number seeded from the booking number

[RANDOM7] - a 7 digit random number seeded from the booking number

[RANDOM8] - a 8 digit random number seeded from the booking number

[VOUCHERPHRASE1] - Voucher Phrase - change the number to the voucher you want to print out.

[VOUCHERAMOUNT1] - Voucher Amount - change the number to the voucher you want to print out.

=== Content from "Info" tab ===
[BOOKINGINFOITEMS] - Booking Info Codes - Codes and text

[BOOKINGINFOITEMSBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOTEXTS] - Booking Info Codes - Text only

[BOOKINGINFOTEXTSBR] Booking Info Codes - Text only with line break

[BOOKINGINFOCODES] - Booking Info Codes - Codes only

[BOOKINGINFOCODESBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOCODETEXT:infoCode] - the most recent Text value of the specified Booking Info Code, "infoCode" in this example

[BOOKINGINFOCODEDATE:infoCode]- the most recent date value of the specified Booking Info Code, "infoCode" in this example, supports custom date/time formats {%A, %e %B, %Y} after the infoCode

[INTERNALNOTES] - content from "Internal Notes" on the Info Tab

[INTERNALNOTESBR] - content from "Internal Notes" on the Info Tab with line break

[INTERNALNOTESHR] - content from "Internal Notes" on the Info Tab with separating line

=== Content from "Summary" tab see also under "Room" and "Property" ===
[STATUS] - status of booking

[SUBSTATUS] - sub status of the booking

[FIRSTNIGHT] - first night booked

[FIRSTNIGHTSHORT] - first night booked in 1 Apr 2016 format

[FIRSTNIGHTYYYY-MM-DD] - first night booked in YYYY-MM-DD format

[LASTNIGHT] - last night booked

[LASTNIGHTSHORT] - last night booked in 1 Apr 2016 format

[LASTNIGHTYYYY-MM-DD] - last night booked in YYYY-MM-DD format

[LEAVINGDAY] - check-out day

[LEAVINGDAYSHORT] - check-out day in 1 Apr 2016 format

[LEAVINGDAYYYYY-MM-DD] - check-out day in YYYY-MM-DD format

[NUMNIGHT] - number of nights

[NUMNIGHTS] - number of nights sum across group booking

[NUMNIGHTSINC] - number of nights sum across group booking incl. cancelled

[GUESTTITLE] - guest title on the "summary" tab of the booking

[GUESTFIRSTNAME] - first name on the "summary" tab of the booking

[GUESTNAME] - last name on the "summary" tab of the booking

[GUESTNAMES] - name of all guests in the booking on the "summary" tab of the booking

[GUESTNAMESINC] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings

[GUESTNAMESINCBR] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings with line break on the "summary" tab of the booking

[GUESTFULLNAME] - title, first name, last name on the "summary" tab of the booking

[GUESTFULLNAMES] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking

[GUESTFULLNAMESBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking

[GUESTFULLNAMESINC] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking incl. cancelled

[GUESTFULLNAMESINCBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking incl. cancelled

[GUESTCOMMENTS] - comments in the booking

[GUESTCOMMENTSBR] - comments in the booking with line breaks 

[NOTES] - notes

[NOTESBR] - notes with line breaks 

[GUESTARRIVALTIME] - arrival time

[NUMADULT] - number of adults in this room or in group if master booking (not for cancelled bookings use NUMADULTINC if used for cacelled bookings)

[NUMADULTINC] - number of adults in this room or in group if master booking incl. cancelled bookings

[NUMADULT1] - number of adults in this room

[NUMCHILD] - number of children in this room or in group if master booking (not for cancelled bookings use NUMCHILDINC if used for cacelled bookings)

[NUMCHILDINC] number of children in this room or in group if master booking including cancelled bookings

[NUMCHILD1] - number of children in this room

[NUMPEOPLE] - number of guests in this room or in group if master booking

[NUMPEOPLEINC] - number of guests in this room or in group if master booking incl. cancelled bookings

[NUMPEOPLE1] - number of people in this room

[GUESTPHONE] - guests phone number

[GUESTPHONENUM] - guests phone number with all non-numeric characters removed

[GUESTMOBILE] - guests mobile number

[GUESTMOBILENUM] - guests mobile number with all non-numeric characters removed

[MOBILELAST1] last digit of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST2] last 2 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST3] last 3 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST4] last 4 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST5] last 5 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST6] last 6 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[PHONELAST1] - last digit of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST2] - last 2 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST3] - last 3 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST4] - last 4 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST5] - last 5 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST6] - last 6 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[GUESTSMS:49] - attempt to convert the guest mobile number into a format suitable for SMS, if country code is missing add the one supplied in the template variable, if mobile number is empty use guest phone number instead.

[GUESTCOMPANY] - company name

[GUESTCOMPANYBR] - company name with line breaks

[GUESTFAX] - guests fax number

[GUESTFAXNUM] - guests fax number with all non-numeric characters removed

[GUESTADDRESS] - guests address

[GUESTADDRESSBR] - guests address with line breaks

[GUESTSADDRESSSBR1INC] - guests address with line breaks incl. cancelled bookings

[GUESTPOSTCODE] - guests postcode

[GUESTCITY] - guests city

[GUESTSTATE] - guests state

[GUESTCOUNTRY] - guests country from free text field is not empty, otherwise from selector list

[GUESTCOUNTRYHL] - guests country from free text field is not empty, otherwise from selector list in hosts language

[GUESTCOUNTRYGL] - guests country from free text field is not empty, otherwise from selector list in guests language

[GUESTCOUNTRYSELECT] - guests country from selector list

[GUESTCOUNTRYSELECTHL] - guests country from selector list in hosts language

[GUESTCOUNTRYSELECTGL] - guests country from selector list in guests language

[GUESTCOUNTRYTEXT] - guests country from free text field

[GUESTCOUNTRY2] - guests country from selector list as two letter code

=== Content from "Details" tab ===
[MESSAGE] - the content of the booking message field

[MESSAGEBR] - the content of the booking message field with line breaks 

[GUESTCUSTOMQ1] - answer to custom question 1

[GUESTCUSTOMQ1BR] - answer to custom question 1 with line breaks 

[GUESTCUSTOMQ2] - answer to custom question 2

[GUESTCUSTOMQsBR] - answer to custom question 2 with line breaks 

[GUESTCUSTOMQ3] - answer to custom question 3

[GUESTCUSTOMQ3BR] - answer to custom question 3 with line breaks 

[GUESTCUSTOMQ4] - answer to custom question 4

[GUESTCUSTOMQ4BR] - answer to custom question 4 with line breaks 

[GUESTCUSTOMQ5] - answer to custom question 5

[GUESTCUSTOMQ5BR] - answer to custom question 5 with line breaks 

[GUESTCUSTOMQ6] - answer to custom question 6

[GUESTCUSTOMQ6BR] - answer to custom question 6 with line breaks 

[GUESTCUSTOMQ7] - answer to custom question 7

[GUESTCUSTOMQ7BR] - answer to custom question 7 with line breaks 

[GUESTCUSTOMQ8] - answer to custom question 8

[GUESTCUSTOMQ8BR] - answer to custom question 8 with line breaks 

[GUESTCUSTOMQ9] - answer to custom question 9

[GUESTCUSTOMQ9BR] - answer to custom question 9 with line breaks 

[GUESTCUSTOMQ10] - answer to custom question 10

[GUESTCUSTOMQ10BR] - answer to custom question 10 with line breaks 

[REFERENCE] - content of the booking reference field

[NUMROOM] - the quantity of rooms booked (first room type only)

[NUMROOMS] - the quantity of rooms booked (sum of all rooms and room types)

[NUMROOMSINC] - the quantity of rooms booked (sum of all rooms and room types) inc. cancelled

[FLAG] - Flag

[STATUSCODE] - 'Status Code' (Under tab 'Detail'. Can be a value between 0-100.)

[ORIGINALREFERRER] - Original referrer

[REFERRER] - Referrer

[APIREF] - the booking number at the originating channel

[APISOURCE] - Beds24 channel number

[APISOURCETEXT] - human readable name of the channel

[BOOKINGIP] - ip address of booker's computer

[APIMESSAGE] - api message sent by originating channel from the Channel Info setting

[BOOKINGDATE] - booking date in guests language

[BOOKINGTIMEDATE] - booking date and time in guests language

[BOOKINGDATEYYYY-MM-DD] - booking date in YYYY-MM-DD format

see date and time variables below for custom time formats.

=== Content from "Charges and Payments" tab (also see "Invoice/Invoicee/Room") ===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[RATEDESC] - rate description (in the booking popup under the tab 'Charges & Payments')

[RATEDESCBR] - name of the rate with HTML to force new lines

[PRICE] - Value in price field (number entered in the price field of the booking) with currency symbol

[PRICENC] - Value in price field (number entered in the price field of the booking) without currency symbol (do not use in calculations, use PRICENUM)

[PRICE:10%] - Percentage value of Price

[PRICE:-10] - Price with offset amount

[PRICENUM] - As per [PRICE] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[PRICENUM:] - As per [PRICE:] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSCOMMISSION] - Value in price field less value in commission field with currency symbol

[PRICELESSCOMMISSIONNUM] - As per [PRICELESSCOMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSTAX] - Value in price field less value in tax field with currency symbol

[PRICELESSTAXNUM] - As per [PRICELESSTAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE] - Average Nightly Price with currency symbol

[AVPRICENUM] - Average Nightly Price with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE:20%] - Percentage value of Average Nightly Price

[AVPRICE:15] - Average Nightly Price with offset amount

[BASEPRICE] - Lodging Price

[BASEPRICENUM] - same as [BASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPPRICE] - Lodging Price for Group

[BASEGROUPPRICENUM] - same as BASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEVAT] - Lodging Price vat amount

[BASEVATNUM] - same as [BASEVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPVAT] - Lodging Price vat amount for Group

[BASEGROUPVATNUM] - same as BASEGROUPVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEPRICE] - Average Nightly Lodging Price

[AVBASEPRICENUM] - same as [AVBASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEGROUPPRICE] Average Nightly Lodging Price for Group

[AVBASEGROUPPRICENUM] - same as [AVBASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[DEPOSIT] - Value in deposit field with currency symbol

[DEPOSITNUM] - As per [DEPOSIT] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[TAX] - Value in tax field with currency symbol

[TAXNUM] - As per [TAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[COMMISSION] - Value in commission field with currency symbol

[COMMISSIONNUM] - As per [COMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[COMMISSIONGROUP] - Value of the commission of the complete group booking with currency symbol

[COMMISSIONGROUPNUM] - As per [COMMISSIONGROUP] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[GUESTVOUCHER] - voucher code used with booking

[CARDLASTFOUR] - last 4 digits of card

[CARDFIRSTSIX] - first 6 digits of card

===Content from Invoice" tab===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[BOOKINGINVOICEENAME] - invoicee name assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

===Content from "Group Invoice" tab===
[GROUPNOTE] - group note

=== Content from "Mail & Actions" tab ===
[GUESTEMAIL] - guest's Email address on the "Mail & Action" tab of the booking

[GUESTLANGUAGE] - guest language

[EMAIL:00] - Status of an Auto Action email. Replace 00 with the number of the Auto Action. This shows if the email has been sent and if so, the time it was sent.

=== Content from "Guests" tab ===
[GUESTSID] - all IDs of this booking

[GUESTSID1] - ID of the first guest

[GUESTSIDS] - all IDs for all bookings in the group

[GUESTSNAME] - name of all guests listed on the "guests" tab of this booking

[GUESTSNAMES] - name of all guests listed on the "guests" tab of the booking of the group booking

[GUESTSNAMESINC] - name of all guests listed on the "guests" tab of the booking of the group booking incl. cancelled

[GUESTSFIRSTNAMES] - first name of all guests listed on the "guests" tab of this booking last separated by an &

[GUESTSFIRSTNAMESINC] - first name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSLASTNAMES] - last name of all guests listed on the "guests" tab of this booking

[GUESTSLASTNAMESINC] - last name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSADDRESSSBR1] - address of the first guest on the "guests" tab of this booking group

[GUESTSADDRESSSBR1INC] - address of the first guest on the "guests" tab of this booking group incl. cancelled

[GUESTSAFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in international format

[GUESTSAFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in International format

[GUESTSBFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in European format

[GUESTSBFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in European format

[GUESTSNUMBOOKINGS1] - the total number of bookings made by the first guest, a group booking counts as one booking.

[GUESTSNUMSTAYS1] - the total number of bookings not cancelled and not in the future made by the first guest, a group booking counts as one booking.

[GUESTSCUSTOMQ1S] - answer to custom question 1 for all guests

[GUESTSCUSTOMQ1SINC] - answer to custom question 1 for all guests including cancelled bookings

[GUESTSCUSTOMQ2S] - answer to custom question 2 for all guests

[GUESTSCUSTOMQ2SINC] - answer to custom question 2 for all guests including cancelled bookings

[GUESTSCUSTOMQ3S] - answer to custom question 3 for all guests

[GUESTSCUSTOMQ3SINC] - answer to custom question 3 for all guests including cancelled bookings

[GUESTSCUSTOMQ4S] - answer to custom question 4 for all guests

[GUESTSCUSTOMQ4SINC] - answer to custom question 4 for all guests including cancelled bookings

[GUESTSCUSTOMQ5S] - answer to custom question 5 for all guests

[GUESTSCUSTOMQ5SINC] - answer to custom question 5 for all guests including cancelled bookings

[GUESTSCUSTOMQ6S] - answer to custom question 6 for all guests

[GUESTSCUSTOMQ6SINC] - answer to custom question 6 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 7 for all guests

[GUESTSCUSTOMQ7SINC] - answer to custom question 7 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 8 for all guests

[GUESTSCUSTOMQ8SINC] - answer to custom question 8 for all guests including cancelled bookings

[GUESTSCUSTOMQ9S] - answer to custom question 9 for all guests

[GUESTSCUSTOMQ9SINC] - answer to custom question 9 for all guests including cancelled bookings

[GUESTSCUSTOMQ10S] - answer to custom question 10 for all guests

[GUESTSCUSTOMQ10SINC] - answer to custom question 10 for all guests including cancelled bookings

===Cancellation, Management and Guest Login===
[CANCELLEDTIME] - date when the booking was cancelled

[CANCELLEDTIME:{%A, %e %B, %Y}] - date when the booking was cancelled display can be any valid PHP strftime format string

[CANCELURL] - URL to view and cancel bookings

[CANCELDATE] - date until when the booking is cancellable displaying a phrase

[CANCELDATEYYYY-MM-DD] - date until when the booking is cancellable displaying a date. If the date is in the past 00-00-0000 will be shown

[DAYSTOCANCEL] - number of days from today until booking can no longer be cancelled (Not applicable for OTA bookings)

[CANCELUNTIL] - shows the number of days between check-in and the last day the booking can be cancelled. If guest can always cancel it shows 0, if guest can never cancel it shows 999. (Not applicable for OTA bookings)

[GUESTLOGIN] - URL to view bookings

[TURNOVERDAYS] - days until next arrival into the same unit not considering black bookings

[TURNOVERDAYSB] - days until next arrival into the same unit considering black bookings

[VACANTDAYS] days from previous checkout to check in of current booking not considering black bookings

[VACANTDAYSB] days from previous checkout to check in of current booking considering black bookings

==Date and Time==

[CURRENTDATE] - current date

[CURRENTDATEYYYY-MM-DD] - current date in YYYY-MM-DD format

[CURRENTDATE:{%A, %e %B, %Y}] - current date

[CURRENTDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[CURRENTTIME] - current time and the display can be any valid PHP strftime format string.

[CURRENTTIME:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[DAYSTOCHECKIN] - number of days until check-in

[INADVANCE] - number of days between booking and check-in

[DAYSBETWEEN:2019-11-01:2019-11-10] - this template variable will calculate the number of days between the :: the dates need to be in yyyy-mm-dd format. Template variables can be used for calculation.

Example: [[DAYSBETWEEN:[FIRSTNIGHT:+5 days{%G-%m-%d}]:[CURRENTDATE:{%G-%m-%d}]] will calculate the days between 5 days after check-in and today.

[FIRSTNIGHT:{%A, %e %B, %Y}] - first night booked

[FIRSTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LASTNIGHT:{%A, %e %B, %Y}] - last night booked

[LASTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LEAVINGDAY:{%A, %e %B, %Y}] - check-out

[LEAVINGDAY:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[BOOKINGDATE:{%A, %e %B, %Y}] - booking date

[BOOKINGDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[MODIFYDATE:{%A, %e %B, %Y}] - last booking modification date/time, the display can be any valid PHP strftime format string.

[PAYMENTDATE:{%A, %e %B, %Y}] - most recent payment date

[PAYMENTDATE:+1day{%A, %e %B, %Y}:1:1000] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format. The second parameter specifies the payment to show, 0 or missing means the most recent payment. The third parameter specifies the invoicee.

[AUTHORIZEUNTIL] - date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[AUTHORIZEUNTIL{%A, %e %B, %Y}] - custom format date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[FORMATDATE:[any template variable that creates a date]{%A, %e %B, %Y}] - custom format the date. The date value could be included by inserting a different template variable containing a date.

The following codes can be used in any order between the {} brackets to create custom time and date formats.

%a An abbreviated textual representation of the day Sun through Sat
%A A full textual representation of the day Sunday through Saturday
%d Two-digit day of the month (with leading zeros) 01 to 31
%e Day of the month, with a space preceding single digits. 1 to 31
%u ISO-8601 numeric representation of the day of the week 1 (for Monday) through 7 (for Sunday)
%w Numeric representation of the day of the week 0 (for Sunday) through 6 (for Saturday)
%V ISO-8601:1988 week number of the given year, starting with the first week of the year with at least 4 weekdays, with Monday being the start of the week 01 through 53 (where 53 accounts for an overlapping week)
%b Abbreviated month name, based on the locale Jan through Dec
%B Full month name, based on the locale January through December
%h Abbreviated month name, based on the locale (an alias of %b) Jan through Dec
%m Two digit representation of the month 01 (for January) through 12 (for December)
%y Two digit representation of the year Example: 09 for 2009, 79 for 1979
%Y Four digit representation for the year Example: 2038
%H Two digit representation of the hour in 24-hour format 00 through 23
%I Two digit representation of the hour in 12-hour format 01 through 12
%M Two digit representation of the minute 00 through 59
%p UPPER-CASE 'AM' or 'PM' based on the given time Example: AM for 00:31, PM for 22:23
%P lower-case 'am' or 'pm' based on the given time Example: am for 00:31, pm for 22:23
%R Same as "%H:%M" Example: 00:35 for 12:35 AM, 16:44 for 4:44 PM
%S Two digit representation of the second 00 through 59
%F Same as "%Y-%m-%d" (commonly used in database datestamps) Example: 2009-02-05 for February 5, 2009
%s Unix Epoch Time timestamp (same as the time() function) Example: 305815200 for September 10, 1979 08:40:00 AM
%% A literal percentage character ("%")

== Booking Group variables ==
=== Custom Booking Group Table ===
create your own booking group list by specifying the columns in the order you want them to appear.

for example: [BOOKGROUP:PROP_ROOM_BREF_NAME]

column parameters

100% = 100% width

ADDR = Booking address

ADUL= the number of adults

ARIV = Arrival date

BOPR = Bold prices

BREF = Booking number

BRL1 = Last digit of booking number

BRL2 = Last 2 digits of booking number

BRL3 = Last 3 digits of booking number

BRL4 = Last 4 digits of booking number

BRL5 = Last 5 digits of booking number

BRL6 = Last 6 digits of booking number

CITY = Booking city

CHAC = Charges with currency symbol

CHAR = Charges

CHIL = Number of children

COUN = Booking country

DEPT = Departure date

EMAI = Booking Email

EXSP = extra space between rows

FLAG = Booking flag text

FNAM = Booking first name

GADD = Guest address

GCIT = Guest city

GCOM = Guest company

GCOU = Guest country

GFLA = Guest flag text

GFNA = Guest first name

GLNA = Guest last name

GMOB = Guest mobile

GNAM = Guest full name

GEMA = Guest Email

GNOT = Guest note

GPOS = Guest postcode

GREF = Guest Id

GSTA = Guest state

GTEL = Guest phone

ICAN = Include cancelled bookings

LNAM = Booking last name

MOBI = Booking mobile

NAME = Booking full name

NOHE = no header

NOTE = Booking note

NUMN = Number of nights booked

ONAM = Offer Name

ONLY = Just show the one booking

PAIC = Payment amount with currency symbol

PADD = Property Address

PAID = Paid amount

PCIT = Property City

PEOP = Number of guests

PHON = Booking phone

POST = Booking postcode

PROP = Property name

RDE0 = Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

RDE1 = Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES> ROOMS > SETUP

RNAM = Room Display Name

ROOM = Room name

RQTY = shows the number of rooms for each booking and a total at the bottom

STAT = Booking state

STUS = Status

TEXT = Prints a plain text table instead of HTML

TOTA = Total price

UNI2 = Unit first additional information

UNI3 = Unit second additional information

UNIT = Unit name

Connect the parameters with an underscore.

Examples:

[BOOKGROUP:PROP_ROOM_BREF_NAME] will display the property name, room name, booking number and guest name in this order.

[BOOKGROUP:BREF_NAME_PROP_ROOM] will display the booking number, guest name property name and room name in this order.

=== Booking Group Table with fixed content===
[BOOKGROUPROOMLIST] - create a table of guest names including room type for a group booking

[BOOKGROUPROOMLISTTOTAL] - create a table of guest names including room type for a group booking with guest totals

[BOOKGROUPROOMLISTCHARGETOTAL] - create a table of guest names including room type and charge for a group booking with guest totals

[BOOKGROUPNAMELIST] - create a table of guest names including room type and unit for a group booking

[BOOKGROUPNAMELISTTOTAL] - create a table of guest names including room type and unit for a group booking with guest totals

[BOOKGROUPNAMELISTCHARGETOTAL] - create a table of guest names including room type and unit and charge for a group booking with guest totals

[BOOKGROUPUNITLIST] - create a table of guest names including unit for a group booking

[BOOKGROUPUNITLISTTOTAL] - create a table of guest names including unit for a group booking with guest totals

[BOOKGROUPUNITLISTCHARGETOTAL] - create a table of guest names including unit and charge for a group booking with guest totals

== Invoice Variables ==
[INVOICENUMBER] - invoice number

[INVOICENUMBERS] - invoice number if invoicees are involved

[INVOICEDATE] - invoice date

[INVOICEDATES] - invoice date invoice number if invoicees are involved

[INVOICEDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be any valid PHP strftime format string.

[INVOICEDATES:+1day{%A, %e %B, %Y}] - optional date offset and display format - invoice date invoice number if invoicees are involved, The offset can be any plus or minus any number of days and the display can be any valid PHP strftime format string.

=== Invoice Values ===
These template variables will display a value form the invoice.

==== Custom Invoice Values====
You have the option to create a custom invoice variable to display a value from an invoice. [INVOICEVAL with a selection of the following variables specifies the calculation:

CHA - charges

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

DES - used as "DESsome description" - gives the sum of values containing the description "some description"

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

IT1 - item 1 in the invoice

IT2 - item 2 in the invoice

IT3 - item 3 in the invoice

IT4 - item 4 in the invoice

IT5 - item 5 in the invoice

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NUM - show with decimal place (for scripts)

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

UPS1 - upsell 1

UPS2 - upsell 2

UPS3 - upsell 3

UPS4 - upsell 4

UPS5 - upsell 5

ONE - shows only items from the specified booking (not the booking group)

PAY - shows payments

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICEVAL:PAY_THO] will show payments with a thousands separator

[INVOICEVAL:UPS1_UPS2] will show the sum of upsell 1 and upsell 2

==== Standard Invoice Values====
[INVOICEBALANCE] - invoice balance

[INVOICEBALANCE:50%] - percentage of invoice balance

[INVOICEBALANCE:-100] - invoice balance with offset amount

[INVOICEBALANCENUM] - As per [INVOICEBALANCE] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCENUM:] - As per [INVOICEBALANCE:] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPARTBALANCE:status1,status2,!status4:10%] - Calculate the balance of all invoice items with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset is optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTBALANCENUM:status1,status2,status4:10%] - As per INVOICEPARTBALANCE but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCE1] - invoice balance of one booking only, not the booking group

[INVOICEBALANCE1NUM] - As per [INVOICEBALANCE1] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGES] - invoice sum of all charges

[INVOICECHARGES:50%] - invoice sum of all charges with percentage multiplier

[INVOICECHARGES:-100] - invoice sum of all charges with offset

[INVOICECHARGESNUM] - As per [INVOICECHARGES] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGESNUM:] - As per [INVOICECHARGES:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPARTCHARGES:status1,status2,!status4:10%] - Calculate the balance of all invoice charges with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTCHARGESNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPAYMENTS] - invoice sum of all payments

[INVOICEPAYMENTS:50%] - invoice sum of all payments with percentage multiplier

[INVOICEPAYMENTS:-100] - invoice sum of all payments with offset

[INVOICEPAYMENTSNUM] - As per [INVOICEPAYMENTS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPAYMENTSNUM:50%] - As per [INVOICEPAYMENTS:50%] but the value is displayed with a decimal point and no thousands separator.

[INVOICEPARTPAYMENTS:status1,status2,!status4:10%] - Calculate the balance of all invoice payments with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTPAYMENTSNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY] - all (auto and manual) pending payments including failed

[INVOICEPENDPAYNEXTDATE] - date of the next pending payment

[INVOICEPENDPAYNEXTDATE:] - date of the next pending payment display can be any valid PHP strftime format string. Information about PHP strftime Strings can be find found here: http://php.net/manual/de/function.strftime.php

[INVOICEPENDPAYNUM] - all (auto and manual) pending payments including failed but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYNUM1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee) The value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO] - auto pending payments before due date

[INVOICEPENDPAYAUTONUM] - auto pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYAUTONUM1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAIL] - failed pending payments (all also past)

[INVOICEPENDPAYFAILNUM] - failed pending payments (all also past) but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYFAIL234] - failed pending payments (all also past) for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAILNUM234] - failed pending payments (all also past) for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYRULE1] - shows all pending payment for this rule (exchange 1 for the rule number)

[INVOICEPENDPAYRULENUM1] - shows all pending payment for this rule (exchange 1 for the rule number) displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYMANUAL] - manual pending payments

[INVOICEPENDPAYMANUALNUM] - manual pending payments but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALNOTDUE] manual pending payments before due date

[INVOICEPENDPAYMANUALNOTDUENUM] manual pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALOVERDUE] manual pending payments after due date

[INVOICEPENDPAYMANUALOVERDUENUM] manual pending payments after due date but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITS] - invoice sum of all credit items (negative items)

[INVOICECREDITS:50%] - invoice sum of all credit items with percentage multiplier

[INVOICECREDITS:-100] - invoice sum of all credit items with offset

[INVOICECREDITSNUM] - As per [INVOICECREDITS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITSNUM:] - As per [INVOICECREDITS:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEDEBITS] - invoice sum of all debit items (positive items)

[INVOICEDEBITS:50%] - invoice sum of all debit items with percentage multiplier

[INVOICEDEBITS:-100] - invoice sum of all debit items with offset

[INVOICEDEBITSNUM] - As per [INVOICEDEBITS] but the value is displayed with a decimal point and no thousands separator (for calculations) (for calculations)

[INVOICEDEBITSNUM:] - As per [INVOICEDEBITS:] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT] - invoice sum of all vat value

[INVOICEVATNUM] - invoice sum of all vat value for calculations)

[INVOICEFIRSTITEM] - price of the item listed first in the invoice

[INVOICEFIRSTITEMNUM] - price of the item listed first in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICESECONDITEM] - price of the item listed second in the invoice

[INVOICESECONDITEMNUM] - price of the item listed second in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICETHIRDITEM] - price of the item listed third in the invoice

[INVOICETHIRDITEMNUM] - price of the item listed third in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFOURTHITEM] - price of the item listed fourth in the invoice

[INVOICEFOURTHITEMNUM] - price of the item listed fourth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFIFTHITEM] - price of the item listed fifth in the invoice

[INVOICEFIFTHITEMNUM] - price of the item listed fifth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL0] - base price without upsell items or other charges added later

[INVOICEUPSELLNUM0] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL1] - value of upsell item 1 (number can be between 0 to 20)

[INVOICEUPSELLNUM1] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELLQTY1] - quantity of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLNAME1] - name of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLSTATUS1] - stautus of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLHEADLINE1] - headline (name and status if used of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLDESCRIPTION1] - description of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLAMOUNTNUM1] - amout of upsell item 1

[INVOICEUPSELLTYPE1] - type of upsell item 1

[INVOICEUPSELLPER1] - per of upsell item 1

[INVOICEUPSELLPERIOD1] - period of upsell item 1

[INVOICEEXTRAITEMDESC1] - Name of extra invoice item 1 (number can be between 0 to 20)

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEMNUM1] - as per [INVOICEEXTRAITEM1] but the value is displayed with a decimal point and no thousands separator (for calculations).

[INVOICEEXTRAITEMQTY1] - quantity of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEGROSS:1] - gross amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

INVOICEGROSSNUM:1] gross amount of the inserted VAT rate (number is the VAT rate)

[INVOICENET:1] - net amount of the inserted VAT rate (number is the VAT rate)

[INVOICENETNUM:1] - net amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT:1] - VAT amount of the inserted VAT rate (number is the VAT rate)

[INVOICEVATNUM:1] VAT amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEITEMBYDESC:Searchterm] - searches the invoice for items with this search term and adds them up

[INVOICEITEMBYDESCNUM:Searchterm] - searches the invoice for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEPAYMENTBYDESC:Searchterm] - searches the payments for items with this search term and adds them up

[INVOICEPAYMENTBYDESCNUM:Searchterm] - searches the payments for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

=== Invoice Table ===
These template varibles will display an invoice table.
==== Standard Invoice Tables ====
[INVOICETABLE] - invoice table

[INVOICETABLEVAT] - invoice table with vat information and vat summary

[INVOICETABLE:$1.1$] - invoice table and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEPART:status1,status2,!status4] - Invoice table showing only items with matching status. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1.

[INVOICETABLE2] - invoice table with status field

[INVOICETABLE2:$1.1$] - invoice table with status field and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLECHARGES] - invoice table showing charges only

[INVOICETABLECHARGESINVOICEE1234] - invoice table showing charges only assigned to the specified invoicee, specify the invoicee Id number.

[INVOICETABLENOTOT] - invoice table without grand total

[INVOICETABLENOTOT:$1.1$] - invoice table without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLENOTOT2] - invoice table with status field without grand total

[INVOICETABLENOTOT2:$1.1$] - invoice table with status field without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT:$1.1$] - invoice table with vat information and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACT] - compact version of invoice table with vat information and vat summary

[INVOICETABLEVATCOMPACT:$1.1$] - compact version of invoice table with vat information and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACTNOSUM] - compact version of invoice table with vat information without vat summary

[INVOICETABLEVATCOMPACTNOSUM:$1.1$] - compact version of invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATNOSUM] - invoice table with vat information without vat summary

[INVOICETABLEVATNOSUM:$1.1$] - invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEDATEVATNOSUM] - invoice table with vat information and date without vat summary

[INVOICETABLEDATEVATNOSUM:$1.1$] - invoice table with vat information and date without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2] - invoice table with vat information and status field and vat summary

[INVOICETABLEVAT2:$1.1$] - invoice table with vat information and status field and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2NOSUM] - invoice table with vat information and status field without vat summary

[INVOICETABLEVAT2NOSUM:$1.1$] - invoice table with vat information and status field without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCHARGES] - invoice table showing charges only with vat information and vat summary

[INVOICETABLENOPRICE] - invoice table with no price information

[INVOICETABLEINVOICEE] - invoice table excluding items assigned to an invoicee.

[INVOICETABLEINVOICEE1234] - invoice table for a specific invoicee, specify the invoicee Id number.

[UPSELLTABLE] - table with all upsell items

[UPSELLTABLEVAT] - table with all upsell items with vat information and vat summary

[UPSELLTABLENOREFUND] - table with all upsell items except refundable items

==== Custom Invoice Table ====
You have the option to create a custom invoice table. Available content variables are:

AMO - shows the net value (price x quantity)

CEX - charges excluded (charges will not be shown)

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

CUA - currency symbol showing after the numbers. Example: CUA€ will show € after the figures

CUB - currency symbol showing before the numbers. Example: CUB€ will show € before the figures

DAT - adds a date column - you have the option to control the format of the date using [[Template_Variables#Date_and_Time|date and time variables]] for example DAT{%d-%m-%Y}

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

GAT - sum for each column

GRP - Group Totals. Displays the same items as a total

GRT - Grand Total

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

LAN - language. Example LANDE will force the language to German

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NIN - do not show invoice number and invoice date on locked invoices

NOC - charges will not be displayed but their vat values are still calculated for the vat summary (VAT)

NOP - payments will not be displayed

ONE - shows only items from the specified booking (not the booking group)

ORB - order by booking, this keeps the items for each booking (room) together in the table

PAA - shows a column with payment amounts

PAY - shows payments

PEN - shows pending payments description

PPA - shows pending payments amount

PRI - shows prices in a column

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

STA- shows staus

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

TOT - shows total amounts

VAA - shows VAT amounts

VAP - shows VAT percents

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICE:PRI_QTY_CUA€] will create an invoice table with price and quantity in Euros.

[INVOICE:PAY_TOT_CEX] will create an invoice table which will only show payments.

[INVOICE:PRI_QTY_CUA_TOT_VAT_QTY_PAY_GRT_AMO_VAA] will create an invoice table with more information.

[INVOICE:SIN TRANSPORT] will create an invoice table with the Invoice item description for any items with the Status = Transport.

== Invoicee Variables ==
[INVOICEEBALANCE] - invoice balance for unassigned invoice items.

[INVOICEEBALANCENUM] - invoice balance for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEBALANCE1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEEBALANCENUM1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEECHARGES] - invoice charges for unassigned invoice items.

[INVOICEECHARGESNUM] - invoice charges for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEECHARGES1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEECHARGESNUM1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS] - invoice payments for unassigned invoice items.

[INVOICEEPAYMENTSNUM] - invoice payments for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEEPAYMENTSNUM1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEENAME] - name of the invoicee account the invoice is assigned to or blank

[INVOICEECODE] - code of the invoicee account the invoice is assigned to or blank

[INVOICEECURRENCY] - currency of the invoicee account the invoice is assigned to if it is not the property default or blank

[INVOICEENOTES] - value of the "Notes" field for the invoicee

[INVOICEETEMPLATE1] - template value 1 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE2] - template value 2 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE3] - template value 3 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE4] - template value 4 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE5] - template value 5 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE6] - template value 6 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE7] - template value 7 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE8] - template value 8 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE1BR] - template value 1 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE2BR] - template value 2 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE3BR] - template value 3 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE4BR] - template value 4 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE5BR] - template value 5 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE6BR] - template value 6 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE7BR] - template value 7 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE8BR] - template value 8 of the invoice account the invoice is assigned to or blank with linkebreak

== Payment Request Variables ==
[PAYURL] - Creates a payment url for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYURL:25%] - Creates a payment url for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYURL:200] - Creates a payment url for the payment request url for a fixed amount. nt.

[PAYLINK] - Creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYLINK:25%] -Creates a payment link (HTML A tag) for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYLINK:200] - Creates a payment link (HTML A tag) for the payment request) for a fixed amount.

[PAYBUTTON] - Creates a payment button for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYBUTTON:25%] - Creates a payment button for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYBUTTON:200] - Creates a payment button for the payment request for a fixed amount.

[PAYPALURL] - Creates a Paypal payment url for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALURL:25%] - Creates a Paypal payment url for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALURL:200] - Creates a Paypal payment url for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALLINK] - Creates a Paypal payment link (HTML A tag) for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALLINK:25%] - Creates a Paypal payment link (HTML A tag) for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALLINK:200] - Creates a Paypal payment link (HTML A tag) for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALBUTTON] - Creates a Paypal payment button for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYPALBUTTON:25%] - Creates a Paypal payment button for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYPALBUTTON:200] - Creates a Paypal payment button for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount. Not recommended for emails.

Add a H to exclude a gateway from displaying. Example: [PAYURL:200:HST] will hide Stripe

== Text Operators ==

[REPLACE|searchForThisText|replaceWithThisText|textToSearch] - replace "searchForThisText" with "replaceWithThisText" within the text "textToSearch"

[SUBSTR|startCharacterNumber|numberOfCharacters|textToGetSubstringFrom] - get a sub string from "textToGetSubstringFrom" starting at character "startCharacterNumber" (integer, 0 is the first char) with a length of "numberOfCharacters" (integer)

1. [SUBSTR|0|4|[GUESTPHONENUM]]

This will test for the first 4 characters of the Guest phone number.

[TRIM| string to trim ] - remove whitespace from the start and end of " string to trim "

== iCal Links ==
These template variables will create iCal links which allow the booking to be added to a calendar.

[ICALURL] - Calendar link

[ICALURL:16] - Calendar link with check-in hour. Replace '16' with the hour check-in starts.

[ICALURL::10] - Calendar link with check-out hour. Replace '10' with the hour with the hour check-out ends.

[ICALURL:::summary text] - Calendar link with a summary text

[ICALURL::::description text] - Calendar link with a descriptive text

Example:

Calendar link with check-in time 16:00, check-out time 10:00, the summary text "Booking" and the description text "Sunny Hotel":

[ICALURL:16:10:Booking:Sunny Hotel]

== Mathematical Operators ==

Place mathematical operators between two numbers or between two template variables that return a number.

[+] - Example: 2 [+] 3 = 5

[-] - Example: 5 [-] 1 = 4

[*] - Example: 3 [*] 4 = 12

[/] - Example: 15 [/] 5 = 3

[MIN] - Example: 2 [MIN] 3 = 2

[MAX] - Example: 2 [MAX] 3 = 3

Brackets are not supported as a way to control processing order, the processing order is fixed as *, /, +, -, MIN, MAX

If you want to use * and - in the same calculation, for example you need 20% of the result, then you will need to use the calculation below as a * calculation will be calculated first.

[INVOICECHARGESNUM][*]0.2[-][INVOICESECONDITEMNUM][*]0.2[-][COMMISSIONNUM][*]0.2

{{#fas:lightbulb}} Property Template 1-8 and Room Template 1-8 can be used to set calculations. If using Room Templates to make a calculation, then use Room Template 8 before Room Template 7.

If you want to see the value 10.
Set Room template 6 = [ROOMTEMPLATE7][+][ROOMTEMPLATE8] and enter 4 in Room template 7 and 6 in Room template 8.

You can set a calculation in Room Templates to show in Property Templates, but not the other way around. So "Property Template1" could pull the calculation of [ROOMTEMPLATE6] and the result = 10.

=== Rounding and controlling decimal places ===

==== Default ====

2 [/] 3 = 0.66666666666667

==== Rounding to the nearest integer ====

2 [/.0] 3 = 1

==== Rounding to 1,2,3 or 4 decimal place(s) ====

2 [/.1] 3 = 0.7

2 [/.2] 3 = 0.67

2 [/.3] 3 = 0.667

2 [/.4] 3 = 0.6667

This works on all operators including [MIN] and [MAX]

Note: Always use the template variables ending with NUM. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Currency Conversion ==

[CONVERT:EUR-USD] - get the actual conversion rate between two currencies, this can be used with math functions to show alternative currency values. All currencies supported by the booking page currency selector can be used.

Example: [INVOICECHARGESNUM] [*.2] [CONVERT:EUR-USD] will convert the invoice charge value from Euros to USD with two decimal points.

If you use the multiplier to convert currencies for channels: For example hotel id 123456 and a multiplier to convert USD to EUR at todays rate:

123456*[CONVERT:USD-EUR]* then addition of the * at the end will convert the value back to USD when the booking is imported

or this to convert EUR to USD

123456*[CONVERT:EUR-USD]

123456*[CONVERT:USD-EUR][/]0.85 will convert to Euros and divides the price by 0.85 which raises it by circa 15%

==Account Variables (account of the booking) ==

[ACCOUNTUSERNAME] - Username of the account owning the booking

[LOGGEDINACCOUNTUSERNAME] - Username of the person logged in

[ACCOUNTID] - account id of the booked property

[ACCOUNTTEMPLATE1] - Account Template 1

[ACCOUNTTEMPLATE2] - Account Template 2

[ACCOUNTTEMPLATE3] - Account Template 3

[ACCOUNTTEMPLATE4] - Account Template 4

[COMMISSIONLIMIT] - shows the available commission amount for the owner account of the booking

[MASTERACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERACCOUNTTEMPLATE4] - Account Template 4 from master account

==Account Variables (logged in account, only for display in control panel , not for auto actions or emails etc.) ==
These variables can for example used by resellers who added a custom tab to the bookings.

[LOGGEDINACCOUNTID] - account id of the logged in user

[LOGGEDINACCOUNTTEMPLATE1] - Account Template 1

[LOGGEDINACCOUNTTEMPLATE2] - Account Template 2

[LOGGEDINACCOUNTTEMPLATE3] - Account Template 3

[LOGGEDINACCOUNTTEMPLATE4] - Account Template 4

[LOGGEDINAPIKEY] - apiKey

[MASTERLOGGEDINACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE4] - Account Template 4 from master account

== Smart Logic Template Variables ==

IF style template variables will compare two values and display a text if the comparison is true and an alternative text if the comparison is false.
Colons : are used between the two comparison values and the first text, a pipe | is used between the two texts.
Empty text is allowed if you do not want to display anything for a condition.

[IF=:if this:equals this:display this text|otherwise display this text]

[IFIN:if this:is contained in this:display this text|otherwise display this text]

[IFLIKE:if this:is like this:display this text|otherwise display this text]

[IF>:if this:is greater than this:display this text|otherwise display this text]

[IF>=:if this:is greater than or equal to this:display this text|otherwise display this text]

[IF<:if this:is less than this:display this text|otherwise display this text]

[IF<=:if this:is less than or equal to this:display this text|otherwise display this text]

[IFBETWEEN:if this:is between this:and this:display this text|if it is lower display this text|if it is higher display this text]

You can use IF variables inside other IF variables to create complex logic but the internal IF: must be processed before the external IF

There are special versions of each IF constructed with ^ and ~ separators like [IF=^this^this^same~different]

{{#fas:lightbulb}} Only one IF of each type can be used to create complex logic.

The special versions are processed first so should be used as the internal IF so it's result can be processed by the outer if.

The special versions can also be used if you expect : or | characters within your data.

IF's are processed in the following order.
i.e. all the [IF=^ will be processed first, then all the [IFIN^ etc.

[IF=^
[IFIN^
[IFLIKE^
[IF>^
[IF>=^
[IF<^
[IF<=^
[IFBETWEEN^
[IF=:
[IFIN:
[IFLIKE:
[IF>:
[IF>=:
[IF<:
[IF<=:
[IFBETWEEN:

=== Examples ===

Template variables can be used inside this template variable as per the examples comparison in blue, positive result in green, negative result in red:

1. [IF=:[GUESTNAME]:Miller:yes |no]

If the guestname is Miller the text "yes" will display. If the guest name is not Miller the text "no" will display

2.[ IF>:[NUMADULT]:2:please contact us about you bedding requirements|]

If the number of adults is higher than 2 the text"please contact us about you bedding requirements" will display. If the number of adults is lower than or equal 2 nothing will display.

3. [IF<:[NUMADULT]:3:|linen for two adults is included free of charge]

If the number of adults is lower than 3 nothing will display. If the number of adults is not lower than 3 the text "linen for two adults is included free of charge" will display.

4. [IF<=:[NUMADULT]:2:yes|no]

5. [IF>=:[NUMADULT]:2:yes|no]

6. [IFBETWEEN:[NUMADULT]:1:3:yes|too low|too high]

7. [IFLIKE:[GUESTTITLE]:Mr:Dear|Hi]

IFLIKE works like IF= except it is case insensitive and removes any spaces from the start and end of the words

8. [IFIN:John:[GUESTFIRSTNAME]:Hi John|Your name does not contain John?]

If the first word is contained in the second word the first option is displayed, otherwise the second option is displayed

9. [IFIN:CHECKIN:[BOOKINGINFOITEMS]:[BOOKINGINFOCODETEXT:CHECKIN]|]

If the Booking Info Code CHECKIN has been added to the booking then you will see the value in the text (date/time) otherwise blank.

Using multiple IF statements to display special messages :-

10. [IFIN:DEPOSIT:[BOOKINGINFOCODES]:|[IF=:[GUESTCOUNTRY2]:AU:Credit card details are required |A deposit is required]|No deposit is required]

You want to display a special message to Australians if the booking has a DEPOSIT info item code, if a deposit is required from a non Australia they get "A deposit is required" and if no deposit is required they see "No deposit is required"

11. [IF<:[INADVANCE]:|[IFIN:TRANSFER:[BOOKINGINFOCODES]:3:Payment Due Date: ASAP |Payment Due Date: [FIRSTNIGHT:- 30days]]|]

You want display a special message to your guests 3 days before checkin with a Booking Info Code = TRANSFER.

12. [IF=:[STATUS]:Confirmed:PAID|[IF<^[INADVANCE]^30^Payment Due Date: As soon as possible~Payment Due Date: [FIRSTNIGHT:- 30 days]]]

You want to display a special message for your guests for any bookings with Status not = Confirmed, and if the checkin date is more than 30 days in advance, then send the message with "Payment Due Date : "or that the "Payment is due As soon as possible".

13. [IFBETWEEN:[TURNOVERDAYS]:0:3:yes|no]

You want to test if the days until next arrival into the same unit is between 0 and 3 days. Could be used for offering Late Checkouts or additional days to the guest where there is a gap between bookings.

14. [IF>:[VACANTDAYS]:1:yes|no]

You want to test if there is 1 day from the previous checkout to check in of current booking. Could be used for offering Early Checkouts or additional days to the guest where there is a gap between bookings.

15. [IF=:[LEAVINGDAY:{%a}]:Sun:|[IF>=^[TURNOVERDAYS]^1^yes~no]]

You want to test if the leaving date is a Sunday and it there is a gap for 1 or more days between the current booking and the next booking.

16. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes]]

You want to test if the leaving date is a Monday or a Wednesday to send a specific message to the guest, for example a reminder that it is bin collection day.

17. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes][IF=^[LEAVINGDAY:{%u}]^6^yes]]

You have different cleaning teams for different days of the week, and you want to send a message to the appropriate team if leaving date is a Monday, Wednesday or Saturday.

18. [IF<^[AUTHORIZEUNTIL{%Y-%m-%d}]^[CURRENTDATEYYYY-MM-DD]^yes~no]

You need to test if the Stripe authorisation has expired before the end of the booking. Then you want to automate the authorisation again . You will require multiple auto actions based on the min/max stay.

== Write out the number in Words. ==

[INWORDS] - writes out a number in words. This works in English only.

Expamles:

[INWORDS] 10 will write "ten"

[INWORDS] [INVOICEPAYMENTSNUM] will write out the invoice sum of all payments

[INWORDS] [INVOICEPAYMENTSNUM] [+] 10 will write out the invoice sum of all payments plus 10

== Encoding Template Variables ==

[ENCODEURL:value] encode value for URL data format

[ENCODEJSON:value] encode value for JSON data format

{{#fas:lightbulb}} Always use the template variables ending with NUM if numbers are involved. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Using Template Variables in a HTML editor ==
When using template variables that render tables, such as [INVOICETABLE], do not place them inside <nowiki></nowiki> (paragraph) tags. Doing so can lead to formatting issues that affect the table’s appearance.

We recommend inserting the template variable as usual, then clicking the </> Code view button in the editor's toolbar. Then in the code view, locate the template variable and move it outside any surrounding <nowiki></nowiki> tags.

For example, if you have this in the editor:
<code>[INVOICETABLE]</code>
You can click the <code></></code> button to see this:
<code>[INVOICETABLE]</code>
You can fix the formatting issues by changing it to this:
<code>[INVOICETABLE]</code>

Category:API

2026-01-12T00:20:33Z

Asher: /* API V1 */

[[Category:Developers]]
[[Category:Marketplace]]
Developers can use our API to set up custom connections to third party systems. We provide a range of different APIs for different use cases. Please refer to the API documentation and the link below for more detailed information.

For most projects we recommend using [https://wiki.beds24.com/index.php/Category:API_V2 API V2].

</div>
__NOTOC__
= FAQ =
==Where can I find general information on how Beds24 works?==
Click here for an [[Introduction]] to Beds24.

==Which API version should I use?==
We generally recommend using [https://wiki.beds24.com/index.php/Category:API_V2 API V2].

==Where can I find API documentation?==
===API V2===
Help pages for API V2 can be found here [https://wiki.beds24.com/index.php/Category:API_V2 API V2]

We have interactive Swagger documentation for API V2 available here https://beds24.com/api/v2/.

===API V1===
<div class="warning">{{#fas:exclamation-triangle}} API V1 is depreciated. We do not recommend using it for new projects.</div>
The main help page for API V1 is available here [https://wiki.beds24.com/index.php/Category:API_V1_deprecated API V1 (deprecated)]

==Can I use a mix of API V1 and V2==
We recommend not mixing API V1 and API V2.

==What do I do if I need functions which are not available in API V2==
Reach out to us via a support ticket so we can check if the function you need can be added.

Embedded Iframe

2025-11-28T01:35:04Z

Asher: /* How to reliably transfer dates and other data from a booking widget on one page to a booking page embedded in an Frame on a different page */

[[Category:Booking_Engine]]
[[Category:Booking_Page]]
[[Category:Widgets]]
[[Category:Troubleshooting]]
<div class="heading">iFrame Generator</div>
This page is about the menu {{#fas:cog}} (SETTINGS) BOOKING ENGINE > BOOKING WIDGETS > iFrame GENERATOR and explains how to embed the booking page into a web site.

{{#fas:lightbulb}} Using iFrames are convenient but may have a sub optimal usability experience. Consider opening the booking page in a new tab instead of embedding it in an iFrame.

=Using an iFrame=
Using iFrames are convenient but may have a sub optimal usability experience.

Consider opening the booking page in a new tab instead of embedding it in an iFrame.

If you want to use an iFrame set the your parameters in the iFrame Generator then click on "Get Code". Paste this code into the source code of your website.

{{#fas:lightbulb}} Do not change the default settings for "Opening Checkin Date", "Length of Stay" and "Number of Guests" if you want to redirect from a widget to an embedded booking page.

==How to reliably transfer dates and other data from a booking widget on one page to a booking page embedded in an Frame on a different page==
If you do want to use an iFrame, our booking widgets can pass dates to it by first opening the booking page directly in the browser and immediately redirecting to the page with the same booking page embedded in an iFrame. This is generally invisible to the visitor and allows setting a cookie to create a session and pass data from one to the other.

In recent times browser security and privacy concerns have led to more blocking of third party cookies which can also block our ability to pass data from the widget to the iFrame.

Consider opening the booking page in a new tab instead of embedding it in an iFrame.

If you do want to use an iFrame you can use following method to overcome the issue. This solution passes the widget data directly to the page holding the iFrame and relies on a special script installed on the page to pass the parameters to the iFrame. The iFrame then loads the booking page with the data from the widget.

This avoids the use of cookies to pass the data and should not be blocked by security or privacy settings.

{{#fas:exclamation-triangle}} The solution requires that your website can have additional parameters added to your page URL without affecting their ability to load.

{{#fas:info-circle}} The principle here is to open your URL containing the iFrame directly with the booking page parameters added to your URL after a ?. The supplied script installed on your page will pass these URL parameters through to the iFrame which will apply them to the booking page within the iFrame.

'''Step 1: Customize the widget'''

Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE > BOOKING WIDGETS
*Set the value of the “formAction” parameter to be the full URL of the page containing the iFrame. This will cause the booking widget to take the visitor directly to the page with the iFrame and will add the data from the booking widget to the URL as additional parameters
*Customize the widget according to your requirements
*Make sure the "Redirect URL" field is blank
*SAVE

'''Step 2: Install the widget on your website'''
*Click on "Get Code"
*Copy the code and paste into the HTML of your website where you want show the widget

'''Step 3: Customize the iFrame'''

Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE > BOOKING WIDGETS > EMBEDDED iFrame and set
*"Opening Checkin Date" = Default
*"Length of Stay " = Default
*"Length of Stay" = Default
*SAVE

'''Step 4: Generate and modify the iFrame snippet'''

*Click on "Get Code"
*Copy the code
*Change the element src to be called data-src and leave the URL the same. There should be no scr in the iFrame, the script will add it.

'''Step 5: Install the iFrame and script on your website'''
*Paste the modified code snipped into the HTML of your website where you want show the iFrame
*Add the following script directly after the iFrame end tag </iFrame>

Example iframe:
<div style="background-color: #f8f9fa !important; border: 1px solid #eaecf0;border-radius: 2px; padding: 1px 4px;">
<nowiki><iFrame data-src="https://beds24.com/booking2.php?propid=12345&referer=iFrame" width="800" height="2000" style="max-width:100%;border:none;overflow:auto;"><a href="https://beds24.com/booking2.php?propid=12345&referer=iFrame" title="Book Now">Book Now</a></iFrame></nowiki></div>

Script:
<div style="background-color: #f8f9fa !important; border: 1px solid #eaecf0;border-radius: 2px; padding: 1px 4px;">
<nowiki>
<script>
var addUrlParamsToIframeSrcs = function() { const validParameters = ["checkin", "checkout", "numnight", "numadult", "numchild", "ownerid", "propid", "roomid", "referer", "lang", "group", "nogroup", "category1", "category2", "category3", "category4", "customParameter"]; const currentUrl = new URL(window.location.href); let parametersString = ""; validParameters.forEach(parameter => { const parameterValue = currentUrl.searchParams.get(parameter); if (parameterValue !== null) { parametersString += "&" + parameter + "=" + parameterValue; } } ); const iframes = document.getElementsByTagName("iframe"); for (let iframe of iframes) { let iframeSrc = iframe.getAttribute("data-src"); if (iframeSrc === null) { continue; } if (!iframeSrc.includes("?")) { iframeSrc += "?"; } iframeSrc += parametersString; iframe.setAttribute("src", iframeSrc) } }; addUrlParamsToIframeSrcs();
</script>
</nowiki>
</div>

Wordpress script:
<div style="background-color: #f8f9fa !important; border: 1px solid #eaecf0;border-radius: 2px; padding: 1px 4px;">
<nowiki>
<script>var addUrlParamsToIframeSrcs = function() { const validParameters = ["checkin", "checkout", "numnight", "numadult", "numchild", "ownerid", "propid", "roomid", "referer", "lang", "group", "nogroup", "category1", "category2", "category3", "category4", "customParameter"]; const currentUrl = new URL(window.location.href); let parametersString = ""; validParameters.forEach(parameter => { const parameterValue = currentUrl.searchParams.get(parameter); if (parameterValue !== null) { parametersString += "&" + parameter + "=" + parameterValue; } }); const iframes = document.getElementsByTagName("iframe"); for (let iframe of iframes) { let iframeSrc = iframe.getAttribute("src"); if (iframeSrc === null) { continue; } if (!iframeSrc.includes("?")) { iframeSrc += "?"; } iframeSrc += parametersString; iframe.setAttribute("src", iframeSrc) } }; addUrlParamsToIframeSrcs();</script>
</nowiki>
</div>

=Wordpress=
If you use Wordpress you can use our Wordpress plugin or paste the code snippet in "text" mode.

=Multiple Properties=
Set "Properties" = All to create a booking an iFrame Code for a multiple property booking page. The multiple property booking page.

When a guest clicks on "Book" for one of the listed properties they will be taken to the property booking page where they can book.

If you you have embedded property booking pages as well and want to redirect the guest to this page go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE > BOOKING PAGE > BEHAVIOUR and set "Booking Redirect" = "Multiple Property Only" and enter the URL of the property booking page followed by the redirect destination in "Booking Redirect Url" like this:

<code><nowiki> https://beds24.com/booking.php?propid=12341&redirect=https://www.mywebsite/propertyA</nowiki></code>

=Booking Page for Individual Rooms=
You can create a booking page for an individual room by changing the property id in the URL to a room id.

Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS, open the room then copy the room id. Then:

'''Example:'''

<code> https://www.beds24.com/booking.php?propid=2035</code>

propid=2035 is the id for your property

roomid=3561 is the id for the room you want to make a booking page for.

<code> https://www.beds24.com/booking.php?roomid=3561</code>

You can use the same method to create a booking widget for a room. Search the code for propid and change to roomid search for the propid number and exchange for the roomid number.

If you use the widget designer to create a widget you have the option to select an individual room in the designer.

If you are using Wordpress you can set the propid or roomid in the short code to define which booking page the widget opens.

'''Example:'''

<code><nowiki>[beds24-landing roomid="3561"] / [beds24-embed roomid="3561"]</nowiki> </code>

create an embedded booking page for room 3561. For more information please also see the instructions in the plugin. To access them go to SETTINGS in your Wordpress backend then click on Beds24 and go to "Booking Widgets".

=Developer Options=
Developers can create a custom landing page after the booking. The setting is {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR "Booking Return URL". Information about the booking is passed to your page as URL parameters which you could extract and display on your page.

Visit this help page for more [[:category:developers|developer options]].

=Troubleshooting=
== Available dates show as not available ==
Most likely you have no prices for the guests selection Use the "Price Checker" to check what the problem might be.

{{#fas:exclamation-triangle}} Updates that you have made in the CALENDAR are transferred immediately. For changes to settings that affect availability, such as the number of units in the units settings, the update can take up to 24 hours.
==Scrollbar ==
There are two possible reasons for a scrollbar to appear:
1. The iFrame has not enough height for the content. Raise the value in the <code>height</code> parameter in the booking. For example in this link the height is 1500 (height="1500"):

<code><nowiki><iFrame style="max-width: 100%; border: none; overflow: auto;" src="https://www.beds24.com/booking2.php?propid=3103&numdisplayed=5&numnight=1&numadult=2-1&referer=iFrame/" height="1500" width="800"></iFrame></nowiki></code>

2. The container on your website which holds the iFrame does not have enough height.

==Dates and/or numbers of guests do not transport from widget ==
This happens when you specify the dates and/or number of guests in the URL. Remove the <code>numadult</code> and <code>advancedays</code> parameters from the URL of the iFrame.

Also make sure that the widget has the same options guest selection as the booking page.

{{#fas:exclamation-triangle}} If you allow guests to book multiple rooms on your booking page the number of guests will never transport from the widget.

==Scroll iFrame to the top ==
When a long page inside an iFrame changes to a shorter page, the guest viewing the page might be left at the bottom looking at what appears to be a blank page.
Possibilities to access and control the iFrame from outside (your website) are limited.

Try adding onload="window.parent.parent.scrollTo(0,0)" to the iFrame. For example:

<code><nowiki><iFrame onload="window.parent.parent.scrollTo(0,0)" style="max-width: 100%; border: none; overflow: auto;" src="https://www.beds24.com/booking2.php?propid=3103&numdisplayed=5&numnight=1&numadult=2-1&referer=iFrame/" height="1500" width="800"></iFrame></nowiki></code>

*Reduce the height of the embedded booking page or the iFrame. Keeping the iFrame small and allowing scroll bars to navigate inside it can work well.

==Page is insecure==
Most likely you have a link to an image with is not securely hosted.

==Display problems on mobile==
If content is cut off you most likely have not enough width or height in the holding container. Increase either the width and height or try using a smaller font size.

iFrames on mobile devices are problematic. Make sure you have following code in the <head>: <meta name="viewport" content="width=device-width, initial-scale=1">. If you use the booking page in an iFrame we recommend you set up a special mobile page for the page where you have embedded the iFrame which opens the booking page in a new page instead of an iFrame.

==Google Map not showing==
Make sure you have:
*Entered your Google Maps API key in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PROPERTY BOOKING PAGE > DEVELOPERS
*Allowed access from your URL with the API Key (needs to be set in Google Cloud Platform)
*Activate the "Maps JavaScript API" in Google (which is the one for embedding maps to websites)
*Enabled billing in Google

VRBO Promotions

2025-11-18T07:45:11Z

Asher: Created page with "Category:Channel Manager Category:VRBO Category:Promotions <div class="heading">VRBO Promotions</div> VRBO Promotions are coming soon. This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > PROMOTIONS and explains how to manage VRBO promotions directly in Beds24. == Promotion Types == === Early Booking === * Booking window: Travelers must book between 60 and 500 days before check-in * Discount range: 1% to 75% * Advance booking w..."

[[Category:Channel Manager]]
[[Category:VRBO]]
[[Category:Promotions]]

<div class="heading">VRBO Promotions</div>
VRBO Promotions are coming soon.

This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > PROMOTIONS and explains how to manage VRBO promotions directly in Beds24.

== Promotion Types ==

=== Early Booking ===
* Booking window: Travelers must book between 60 and 500 days before check-in
* Discount range: 1% to 75%
* Advance booking window: VRBO recommends specifying minimum and maximum days before check-in

=== Last Minute ===
* Booking window: Travelers must book between 1 and 30 days before check-in
* Discount range: 1% to 75%
* Advance booking window: VRBO recommends specifying minimum and maximum days before check-in

=== Mobile Only ===
* Discount range: 1% to 75%

=== Member Only ===
For members of the OneKey loyalty program.

Note that gold member discounts are also displayed to platinum members.
* Discount range: 1% to 75%

== How to Apply Discounts ==

=== Single Discount ===
A flat percentage applied to all nights of the stay.
* Available for: Early Booking, Last Minute, Mobile Only promotions
* You set one discount percentage that applies to the entire stay

=== Member Tier Discount ===
Discount based on the traveler's membership level.
* Only for: Member Only promotions
* You select one tier (Blue, Silver, or Gold) and set the discount for that tier

=== Day of Week Discount ===
Different discount percentages for each day of the week.
* Available for: Early Booking, Last Minute, Mobile Only promotions
* Discount range: 0% to 75% per day
* Set 0% for days where you don't want to offer a discount

== Multi-Night Discount ==

You can optionally apply your discount to specific nights instead of all nights:

* '''Applicable Night:''' Choose which night to discount (between 2nd and 28th night)
* '''Recurring:''' Choose whether the discount repeats every N nights
* '''Example:''' If you set Applicable Night to 3 with Recurring enabled:
** Discount applies to the 3rd, 6th, 9th, 12th nights, etc.
* '''Example:''' If you set Applicable Night to 3 without Recurring:
** Discount applies only to the 3rd night
* Can be combined with any discount type (Single, Day of Week, or Member Tier)

== Other Information ==

=== Managing Promotions ===
* Promotion type cannot be changed after you create it
* Promotions cannot be deleted - set status to Inactive to turn them off
* Maximum promotion period: Up to 500 days

=== Promotion Display Priority ===
When multiple promotions exist, VRBO shows them in this order:

1. Early Booking or Last Minute promotions

2. Member Only promotions

3. Mobile Only promotions

4. Length-of-stay discounts (weekly or monthly)

=== VRBO's recommended discounts ===
{| class="wikitable"
! Promotion type
! Minimum total discount to receive strikethrough pricing
! Minimum total discount to receive badging and strikethrough
! VRBO's Recommended discount
|-
| Early booking
| 1%
| 5%
| 10%
|-
| Last minute
| 1%
| 5%
| 10%
|-
| Mobile only
| 1%
| 5%
| 10%
|-
| Member only
| Blue: 10% Silver: 11% Gold: 12%
| Blue: 10% Silver: 15% Gold: 20%
| Blue: 10% Silver: 15% Gold: 20%
|}

BookVisit

2025-10-22T09:44:38Z

Asher: Created page with "Coming soon"

Coming soon

File:Test123.png

2025-09-22T10:44:44Z

Asher:

Category:Dashboard

2025-09-17T03:32:52Z

Asher:

[[Category:Daily_Use]]
[[Category:Customise_Control_Panel]]
<div class="heading">Dashboard</div>
This page explains how to use and customise the DASHBOARD

{{#fas:lightbulb}} If you are using the old version of the dashboard click on the "Try it" link. If you want to change back to the old version click on the {{#fas:lock}} icon and then on "Legacy Dashboard".

__TOC__
=Summary=
<div class="summarybox">
The dashboard shows you all relevant information on one screen and allows you to manage bookings and rooms:
*Overview on bookings, arrivals, departures
*Check-in and check-out, change or add information to bookings
*Keep notes
*Housekeeping module to manage cleaning and maintenance

To customise the dashboard click on the padlock on the right and tick "Unlock".
</div>

=Interactive Front Desk=
==Change or add Information to bookings==
For the components "Arrivals", "Departures" and "Current Guests", "Modified Bookings", "Latest Bookings" you can add "CQ editable" custom question columns. These columns show the questions which are activated in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING QUESTIONS and are editable.

If you view one property the column heading will show the name of the custom question. If you select a group or all properties only the custom question number can show because the custom questions could be different in each property.

== Check guests in and check guests out ==
If you are using the components "Arrivals", "Departures" and "Current Guests" you can manage the check-in and check-out process from the dashboard and see which guests are currently checked-in. This video explains how to check guests in and how to check guests out:

<embedvideo service="youtube">https://youtu.be/skcNhO60858</embedvideo>

Also you can always check a guest in by opening the booking and setting the info code "Checkin" in the "Info" tab.

In {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Check-in Rules" you can limit the check-in function for the Dashboard modules.

=Analytics and Information=

=Customize Dashboard=
The dashboard is fully customisable. You can choose which content to display, where to display it and set the size of each component on the dashboard.

*To customise the dashboard click 'padlock' on the right and tick "Unlock".
*To customise the individual component use the menu in the right corner of the box (⋮).

This video explains how to customise the dashboard:

<embedvideo service="youtube">https://youtu.be/c45dHrA7stE</embedvideo>

== Add content ==
You can add components from the selection in the drop down menu. Choose from:

*'''Components'''
These are specially constructed reports

You have the option to select one or all properties (if you have multiple) and choose which columns to see. The order of the columns is also customisable. Some components allow you to perform actions like check a guest in or check a guest out directly from the dashboard.

*'''Custom Reports'''
Create the report in REPORTS->CUSTOM REPORTS.
If you want to use a custom report on the dashboard set it "Layout" = tabular.

You have the option to select one or all properties (if you have multiple)

Select the Custom report from the list. The display on the Dashboard will show the Report Name you entered in REPORTS->CUSTOM REPORTS.

*'''Graphs'''
You have the option to select one or all properties (if you have multiple) and the period you want to see.

*'''Housekeeping'''
You can change the status and add a note if required. The changes you make in this components will reflect in the CALENDAR. The default statuses can be changed in {{#fas:cog}} (SETTINGS) ACCOUNT->PREFERENCES under "Unit Status Presets".

The Housekeeping component "Units" shows you a list of your units. The status of the units is unrelated to bookings.

The Housekeeping component "Bookings" shows a list of your units and the status of the unit related to the bookings.

*'''Potential Issues'''
Issues with your set up which you should address to avoid problems.

You have the option to select one or all properties (if you have multiple).

*'''Statistics'''
For most Statistics you can change the period you want to see.

*'''Notes'''
An editable notes field which allows also to add HTML. You can also use it to embed information from other systems via an Iframe. Some ideas on what to use this option for:
*Google doc, sheet or form
*calendar
*information from the tourist office
*weather

{{#far:question-circle}} The display of many components on one dashboard can affect the performance. Consider using multiple dashboards instead.

=== External content ===
You can use the "Notes" module on the Dashboard to integrate content from an external system (ie. task management, calendars, weather forecast) via an iFrame.

*Click on "Edit"
*Click on "Source"
*Add the iframe in following format replacing the "https://myURL.com" with the URL of the page you want to embed:

<code><iframe frameborder="0" height="500" src="https://myURL.com" style="width: 100%;" scrolling="no" ></iframe></code>

*If required also adjust the "height" value.

=== Arrange content ===
*Drag and drop components to position them where you want.
*Resize component

== Remove content ==
Remove components clicking into the right menu of the element and then on "Remove Component".

=== Add/remove columns in a component ===
Click on Component you wish to change, click on the 3 vertical dots, go to 'Columns' and tick/untick the columns you wish to add/remove from your component.

=== Multiple Properties ===
If you have multiple properties you can choose to show one component for each property.

If required you can add a column "Property" to show the property name.

== Save changes==
{{#fas:lightbulb}} Make sure you lock the screen when you are done by clicking "Unlock" again to avoid accidental changes.

== Restore Default==
To restore the default remove all content then refresh the page.

== Dashboards in sub accounts==
If you have sub accounts you can use the "Clone" function to make custom dashboards available in other accounts.

Click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right) and select 'Clone Account Settings' button.

=Multiple dashboards / multiple devices / mobiles use =
If required you can set up multiple screens for example for desktop and mobile view. You can rename each of your dashboards.
Cookies are used to remember which dashboard was last viewed on a device.
= Troubleshooting =
'''Locking and unlocking does not work'''
If you are using "Private Mode" on your browser locking and unlocking the screen might now work.

'''Notes Module shows unable to 'edit''''
Check you have the Notes Module only once. Multiple same note widgets on the same dashboard are not supported.

'''Housekeeping Units module - Table not being able to be sorted'''
Units can have two conditions in the table, for example a departure and an arrival on the same day. When this happens the table becomes complex and non sortable. There is an option for the module called "Group by Unit" the default is YES which is the current behavior. Switching it to NO will create a simple always sortable table.

Category:Dashboard

2025-09-17T03:28:26Z

Asher:

[[Category:Daily_Use]]
[[Category:Customise_Control_Panel]]
<div class="heading">Dashboard</div>
TEST This page explains how to use and customise the DASHBOARD

{{#fas:lightbulb}} If you are using the old version of the dashboard click on the "Try it" link. If you want to change back to the old version click on the {{#fas:lock}} icon and then on "Legacy Dashboard".

__TOC__
=Summary=
<div class="summarybox">
The dashboard shows you all relevant information on one screen and allows you to manage bookings and rooms:
*Overview on bookings, arrivals, departures
*Check-in and check-out, change or add information to bookings
*Keep notes
*Housekeeping module to manage cleaning and maintenance

To customise the dashboard click on the padlock on the right and tick "Unlock".
</div>

=Interactive Front Desk=
==Change or add Information to bookings==
For the components "Arrivals", "Departures" and "Current Guests", "Modified Bookings", "Latest Bookings" you can add "CQ editable" custom question columns. These columns show the questions which are activated in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING QUESTIONS and are editable.

If you view one property the column heading will show the name of the custom question. If you select a group or all properties only the custom question number can show because the custom questions could be different in each property.

== Check guests in and check guests out ==
If you are using the components "Arrivals", "Departures" and "Current Guests" you can manage the check-in and check-out process from the dashboard and see which guests are currently checked-in. This video explains how to check guests in and how to check guests out:

<embedvideo service="youtube">https://youtu.be/skcNhO60858</embedvideo>

Also you can always check a guest in by opening the booking and setting the info code "Checkin" in the "Info" tab.

In {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Check-in Rules" you can limit the check-in function for the Dashboard modules.

=Analytics and Information=

=Customize Dashboard=
The dashboard is fully customisable. You can choose which content to display, where to display it and set the size of each component on the dashboard.

*To customise the dashboard click 'padlock' on the right and tick "Unlock".
*To customise the individual component use the menu in the right corner of the box (⋮).

This video explains how to customise the dashboard:

<embedvideo service="youtube">https://youtu.be/c45dHrA7stE</embedvideo>

== Add content ==
You can add components from the selection in the drop down menu. Choose from:

*'''Components'''
These are specially constructed reports

You have the option to select one or all properties (if you have multiple) and choose which columns to see. The order of the columns is also customisable. Some components allow you to perform actions like check a guest in or check a guest out directly from the dashboard.

*'''Custom Reports'''
Create the report in REPORTS->CUSTOM REPORTS.
If you want to use a custom report on the dashboard set it "Layout" = tabular.

You have the option to select one or all properties (if you have multiple)

Select the Custom report from the list. The display on the Dashboard will show the Report Name you entered in REPORTS->CUSTOM REPORTS.

*'''Graphs'''
You have the option to select one or all properties (if you have multiple) and the period you want to see.

*'''Housekeeping'''
You can change the status and add a note if required. The changes you make in this components will reflect in the CALENDAR. The default statuses can be changed in {{#fas:cog}} (SETTINGS) ACCOUNT->PREFERENCES under "Unit Status Presets".

The Housekeeping component "Units" shows you a list of your units. The status of the units is unrelated to bookings.

The Housekeeping component "Bookings" shows a list of your units and the status of the unit related to the bookings.

*'''Potential Issues'''
Issues with your set up which you should address to avoid problems.

You have the option to select one or all properties (if you have multiple).

*'''Statistics'''
For most Statistics you can change the period you want to see.

*'''Notes'''
An editable notes field which allows also to add HTML. You can also use it to embed information from other systems via an Iframe. Some ideas on what to use this option for:
*Google doc, sheet or form
*calendar
*information from the tourist office
*weather

{{#far:question-circle}} The display of many components on one dashboard can affect the performance. Consider using multiple dashboards instead.

=== External content ===
You can use the "Notes" module on the Dashboard to integrate content from an external system (ie. task management, calendars, weather forecast) via an iFrame.

*Click on "Edit"
*Click on "Source"
*Add the iframe in following format replacing the "https://myURL.com" with the URL of the page you want to embed:

<code><iframe frameborder="0" height="500" src="https://myURL.com" style="width: 100%;" scrolling="no" ></iframe></code>

*If required also adjust the "height" value.

=== Arrange content ===
*Drag and drop components to position them where you want.
*Resize component

== Remove content ==
Remove components clicking into the right menu of the element and then on "Remove Component".

=== Add/remove columns in a component ===
Click on Component you wish to change, click on the 3 vertical dots, go to 'Columns' and tick/untick the columns you wish to add/remove from your component.

=== Multiple Properties ===
If you have multiple properties you can choose to show one component for each property.

If required you can add a column "Property" to show the property name.

== Save changes==
{{#fas:lightbulb}} Make sure you lock the screen when you are done by clicking "Unlock" again to avoid accidental changes.

== Restore Default==
To restore the default remove all content then refresh the page.

== Dashboards in sub accounts==
If you have sub accounts you can use the "Clone" function to make custom dashboards available in other accounts.

Click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right) and select 'Clone Account Settings' button.

=Multiple dashboards / multiple devices / mobiles use =
If required you can set up multiple screens for example for desktop and mobile view. You can rename each of your dashboards.
Cookies are used to remember which dashboard was last viewed on a device.
= Troubleshooting =
'''Locking and unlocking does not work'''
If you are using "Private Mode" on your browser locking and unlocking the screen might now work.

'''Notes Module shows unable to 'edit''''
Check you have the Notes Module only once. Multiple same note widgets on the same dashboard are not supported.

'''Housekeeping Units module - Table not being able to be sorted'''
Units can have two conditions in the table, for example a departure and an arrival on the same day. When this happens the table becomes complex and non sortable. There is an option for the module called "Group by Unit" the default is YES which is the current behavior. Switching it to NO will create a simple always sortable table.

Google Hotel Ads & Google for Vacation Rentals

2025-07-09T07:33:23Z

Asher: /* FAQ */

[[Category:Channel Manager]]
[[Category:Google]]
[[Category:Troubleshooting]]
[[Category:Marketplace]]
<div class="heading">Google Hotel Ads & Google for Vacation Rentals</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS and explains the interface with Google works and how to connect.

=Introduction=
As an official Google partner Beds24 can distribute your direct prices and inventory to Google.

*You get a direct connection to Google with the best rate coverage and real time prices 
*Display your direct prices and availability on Google Search and Maps 

Depending on the type of property you can either use Google Hotel Ads or Google for Vacation Rentals.

=For Vacation Rental Properties: Commission free bookings from Google for Vacation Rentals=
==What is Google for Vacation Rentals and how does it work ==
Vacation rentals without business signage and a permanently staffed front desk onsite that accepts walk-in customers are strictly prohibited from having a Google Business Profile so they can not show on Google Maps. We can list these properties on Google's Vacation Rentals.

Google will create a vacation rental listing from the pictures (minimum requirement is 8 pictures), prices and availability and descriptions, sent from Beds24 with a direct booking link to your Beds24 booking page.

Google will display your property and live prices and availability if they meet the guests search criteria and the guest can then book directly on the Beds24 booking page.

{{#fas:lightbulb}} Google does not charge any commission for bookings made via Google for Vacation Rentals. For Beds24 normal channel manager fees apply.

[[Image:GoogleVR.png|450px|link=]]
[[Media:GoogleVR.png|view large]]

[[Image:GoogleVR1.png|450px|link=]]
[[Media:GoogleVR1.png|view large]]

[[Image:GoogleVR2.png|450px|link=]]
[[Media:GoogleVR2.png|view large]]

==Google for Vacation Rentals Setup==
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Select Google for Vacation Rentals
</div>
<div class="mw-collapsible-content">
Set Google Product to
*"Google for Vacation Rentals (List Rooms)" if you want to send the room content to Google or if you have multiple rooms in a property and want to connect more than one room. With this setting the names from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send. If you do not have room pictures the offer pictures will send. If you do not have room pictures or offer pictures the property pictures will send.
*"Google for Vacation Property (List Property)". With this setting the name, description and pictures from the property will send.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Make sure you have enough pictures
</div>
<div class="mw-collapsible-content">
Google requires a minimum of 8 pictures.

Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES and double check that you have uploaded and activated at least eight pictures.

Please note that Google sometimes selects the images randomly and displays them in random order instead of the position you selected in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Make sure your information in Beds24 is complete
</div>
<div class="mw-collapsible-content">
If required update your property information in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION:
*Property Name
*City
*State
*Postcode
*Address - if you have multiple properties Google expects a different address for each property.
*Country
*Latitude 'Latitude' and 'Longitude' have to reflect the actual location of your property.

Google will not accept data which does not contain all of the above information.

Click on 'View Mapping Data' to check what will send. If what you see there is not complete go back to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4: Allow Beds24 to send your data
</div>
<div class="mw-collapsible-content">
Google for Vacation Rentals listings are per property. Only one room per property can connect.

Set 'Synchronise' = Notify for the room you want to connect so Google can verify your content.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5: Check your landing page
</div>
<div class="mw-collapsible-content">
Make sure your landing page is provides meaningful information so guests will be confident to make a booking (see below).
</div></div>

{{#fas:lightbulb}} It can take Google up to 14 days to verify your property. Once they have verified your property they will show it when it matches the guests search criteria.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >

To check for your property at Google
</div>
<div class="mw-collapsible-content">

Go to https://www.google.com/travel/

Click the Vacation rentals OR Holiday Rentals button

Move the map to the area where the property is

Change the dates to ones that are bookable based on the property's availability and restrictions

Search for the name of the property or find it on the map
</div></div>

=Google Hotel Ads for hotels, B&Bs, guest houses and other hotel type properties: Google Free Booking links and paid campaigns=
==What is Google Hotel Ads? ==
Google Hotel Ads allows you to showcase your hotel via adverts across desktops, tablets, and mobile devices on Google.

'''Free booking links''' display similar information to Googles paid booking links.

'''Paid hotel ads''' are ranked according to Google’s ad auction, whereas free booking links are unpaid links, ranked according to their utility to users. Google may show free booking links alongside hotel ads within the existing booking module at their discretion.

== Who can use Google Hotel Ads ==
Google Hotel Ads is only available to hotels ad hotel type properties. Vacation rental properties can not use Google Hotel Ads. Googles guidelines are that the property should have all the following:
*Rooms in which paying guests can stay
*A physical presence and fixed location that is open to the public
*A staffed front desk open during normal business hours
*A minimum stay requirement of no greater than 7 days
*A "Google Profile" listing
*Google Hotel Ads is a hotel platform and does not respect minimum stay restrictions. Google checks for a one night stay on each date, if they do not find availability for one night they usually assume the date is closed and do not check any further including for stays of 2 or more days. Google prioritizes also properties which have availability in the near future.

<div class="warning">{{#fas:exclamation-triangle}} Beds24 has to be the booking engine used on your web site. If you use a different booking engine than Beds24 on your web site Google does not allow you to use Google Hotel Ads via Beds24.</div>

==Google Hotel Center Connection for Free Hotel Booking Links==
With a Google Hotel Center connection Beds24 can send your property data to Google. If Google can match this data Beds24 will send your prices and availabilty to Google so you can benefit from Googles Free Booking Links.

For a Google Hotel Center connection the normal channel manager fees apply.

Free booking links appear on the hotel booking module alongside hotel ads when travelers look for rooms at a given hotel.

[[Image:Free_Hotel_Booking_Links.gif|450px|link=]]
[[Media:Free_Hotel_Booking_Links.gif|click to see an example]]

Before using the service Google must match your property with the information they already have. This process may take Google a few weeks to complete.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Update your Google Business Profile
</div>
<div class="mw-collapsible-content">
Make sure your Google Business profile is verified and up to date with your hotel information. Google provides instructions on their site to help you get started.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Make sure your information in Beds24 is the same as on your Google Business Profile
</div>
<div class="mw-collapsible-content">
Click on 'View Mapping Data'. Also open your Google Business listing and check that this information matches exactly the information in your Google business listing. If you do not yet have one set one up.

If required update your property information in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION:
*Property Name
*City
*State
*Postcode
*Address - if you have multiple properties, Google expects a different address for each property.
*Country
*Phone Number - if you have multiple properties Google expects a unique phone number for each property.
*Latitude 'Latitude' and 'Longitude' have to reflect the actual location of your property.

Google will not accept data which does not contain all of the above information.

This information needs to match exactly the information in your Google Business Profile

{{#fas:exclamation-triangle}} If you have multiple properties Google expects a unique address and phone number for each. You can not use the same address and phone number for more than one property.

*If you want Google to show that the booking is cancellable check that you have allowed cancellations in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES and {{#fas:cog}} (SETTINGS) PROPERTIES > OFFERS
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Allow Beds24 to send your data
</div>
<div class="mw-collapsible-content">
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS and set Google Product = Google Hotel Ads.
*Set 'Synchronise' = Enable so Google can read your data and match you. This will opt you in for Googles free booking links. You will need to connect at least one room so we can send your data.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4: Check your landing page
</div>
<div class="mw-collapsible-content">

Make sure your landing page is provides meaningful information so guests will be confident to make a booking (see below).

{{#fas:lightbulb}} It can take Google up do 2 weeks to match your hotel.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5: Check if Google could match your property
</div>
<div class="mw-collapsible-content">
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS and click on "View Mapping Data"
*If you you are not yet matched Google might still be working in this because this process may take Google a few weeks to complete.
*If you see drror sor warnings you will need to fix them and check again.
</div></div>

==Google Ads connection for paid advertising campaigns==
With a Google Ads connection you will be able to create advertising campaigns on Google Data sent to Google so customers can run ad campaigns on Google. Hotel ads are ranked according to Google’s ad auction. In order to run paid ads on Google you need a Google Ads connection in addition to a Google Hotel Center Connection.

Hotel campaigns allow you to bid for hotel advertisements that appear when travellers search for accommodations on Google Search, Google Maps, or YouTube. These ads are displayed in a hotel booking module, showcasing photos, amenities, prices, and a link to book the hotel.
[https://support.google.com/google-ads/answer/9238461 Learn more]

For a Google Ads connection a fee of €0.50 per room (not per noom trype) applies on top of the normal channel manager fees.

Google will display the highest and the next highest bidder directly in the ad. The four next highest bidders will be shown after the guest clicks on "More".

[[Image:google_hotel_ads.png|250px|link=]]
[[Media:google_hotel_ads.png|view large]]

{{#fas:lightbulb}} An important part of your marketing strategy on Google is to make sure that your property has a well maintained profile on Google, with pictures, descriptions, etc.

An additional connection fee of €0.50 per room (not per room type) applies on top of the normal channel manager fees.

How it works
* We send your properties and their descriptive content, prices, and availability to Google.
* We link these properties to your Google Ads account.
* You can then create hotel ad campaigns for these properties.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Find your Google Ads Customer ID
</div>
<div class="mw-collapsible-content">
Log in to your Google Ads account and copy your [https://support.google.com/google-ads/answer/1704344 Google Ads Customer ID] found in the top right of the page (It is in the format 123-456-7890).
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Start a connection from Beds24 to Google Ads
</div>
<div class="mw-collapsible-content">
# In Beds24 navigate to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS
# Make sure ''Google Product'' is set to ''Google Hotel Ads''
# Paste your customer ID into the ''Google Ads Customer ID'' field {{#fas:exclamation-triangle}} Once you enter your Google Ads ID you will be charged an additional connectinon fee of €0.50 per room (not per room type) on top of the normal channel manager fees.
#Double check the rooms you want to connect are set to "Enable". You will need to connect at least one room so we can send your data.
#Press SAVE

{{#fas:exclamation-triangle}} If you are enabling a room in a property for the first time it may take Google up to two weeks to match your property with your Google Business Profile
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Approve the connection between Beds24 and Google Ads
</div>
<div class="mw-collapsible-content">
# Return to your Google Ads account
# Navigate to Tools > Data Manager > [https://ads.google.com/aw/productlinks Connected Products].
# Find "Google Hotel Center," and click the ''Manage & link'' button.
# In the table, find the "Action" column, and click ''View request''.
# Click ''Approve''.

{{#fas:exclamation-triangle}} It may take up to 72 hours for the "Hotel" campaign type option to appear in your Google Ads account once you have approved the link.

</div></div>

How to create a hotel ad campaign [https://support.google.com/google-ads/answer/9243943 Learn more]
# In your Google Ads account, click the ''Create +'' button and select ''Campaign''.
# For "campaign objective," select ''Create a campaign without a goal's guidance''.
# For "campaign type," select ''Hotel'' and click ''Continue''. (If the hotel option does not appear you may need to wait up to 72 hours after linking your account)
# For "Choose your source of hotel rates for this campaign," select ''I have a Hotel Center account''.
# In the field below "I have a Hotel Center account," select "1631096518 (beds24)" and click ''Continue''.
# Fill out the remaining campaign settings however you like.

How to select specific properties in a hotel ad campaign [https://support.google.com/google-ads/answer/9269542 Learn more]
# In Google Ads, navigate to ''Campaigns > Ad groups'' and select your ad group.
# Hover over the "All hotels" hotel group and click the ''+'' icon.
# You can now filter your properties by property ID, location, etc.

===Disconnect your Google Ads account===
Remove your Google Ads customer ID from your properties in Beds24 under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS.
In Google Ads, navigate to Tools > Data Manager > [https://ads.google.com/aw/productlinks Connected Products] > Google Hotel Center, click ''Unlink'', then ''Proceed''.

Note that after disconnecting, your campaigns that rely on this link will stop serving ads, you will also be unable to create new hotel ad campaigns.

===Common problems ===
You must have admin access to your Google Ads account.

Your Google Ads account must be in expert mode.

Google Hotel Ads are only available for properties that have a Google Business account.

==Deposit Collection ==
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS there you can set options for deposit collection
*“Default” uses the “Booking Type” set in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES
*“Instant Deposit Collected” hides payment options (offline payments, credit card number collection) which do not send an instant payment notification to Beds24 on collection of funds.
*“Deposit Collection” allows all deposit collection types you have enabled for bookings from Google without affecting your normal booking rule for non Google bookings.

Deposit collection options can be setup at {{#fas:cog}} (SETTINGS) > PAYMENTS.

=Price sent to Google=
After Google has matched you we can send prices to Google.

The price sent to Google is the lowest price for 2 people from offer one and offer 2 from your direct booking prices. A 2 person price is compulsory. If no 2 person price is supplied the room will send as unavailable.

Prices for 1, 3, 4 , 6 and 8 guests will also be sent if they are defined.

Discounts set in the "Discounts" tab of Fixed Prices will not send.

If you have set a multiplier percentage for the Google bookings, the price will be adjusted by this amount.

If you have compulsory taxes or fees, these will be sent in addition to the price to create the effective end price.

Guests coming from Google will be shown this price by Google and expect to pay the same price on your booking page.

'''Multiplier'''

You can set a multiplier to adjust the prices sent to Google if required. The multiplier only works on the room price not on the fees and upsell items.

=Landing page =
The Beds24 booking page is opened when a guest click to book on Google.

{{#fas:lightbulb}} The conversion rate depends largely on the quality of your landing page.

You have the option to set up a dedicated layout which is used as landing page for Google.
The default template 7 is a good starting template which already contains a map.
[[Responsive_Booking_Page|This help explain how to set up and customise your layout]].

Click on "Landing Page" to check that your landing page is suitable as your landing page and contains all information a guest booking your lodging might want to see:
*Provide your logo or at least your property name
*Show at least one high quality picture for each room
*If you use a header picture or slider make sure it is not too high so that at least the first room displays without scrolling

You might consider adding the following information:
*Contact details
*Address
*Google map

The Google Ad will be shown in all languages allowed on your booking page.

You have the option to add URL parameters for the landing page in the "URL additions" fields. Only add the additional parameters do not enter your full booking page URL, for example if you add &roomid=9999, then only room 9999 will be included in your URL. For a list of available parameter please see [https://wiki.beds24.com/index.php/Category:Developers#Booking_Page_Parameters here].

{{#fas:exclamation-triangle}} Make sure you activate all languages that you accept bookings for, in {{#fas:cog}} (SETTINGS) BOOKING PAGE >I NTERNATIONALIZATION. Guests searching in languages you do not support on your booking page will not be able to make a direct booking.

= FAQ =
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
=== What is the difference between Google Hotel Ads and Google for Vacation Rentals?===
</div>
<div class="mw-collapsible-content">
Google Hotel ads is only available for hotels and hotel type properties only. For Hotel Ads, Google requires the property to have a staffed front desk open during normal business hours, and it needs to have a “Google Profile” listing. Google favours properties without minimum stay restrictions.

Google for Vacation Rentals is specifically for vacation rental properties like apartments and holiday houses, and can only be used by such properties.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
=== Where are bookings made? ===
</div>
<div class="mw-collapsible-content">
Google redirects to the hotels booking page. Charges and all other matter related to the booking have to be handled by the hotel.
The booking page is opened when a guest click to book on Google. Redirecting to a different location is not possible.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
=== How can I check how my campaign is performing? ===
</div>
<div class="mw-collapsible-content">
Google provides a weekly report which you can access when you click on "Weekly Performance Report".
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
=== Why is my Ad not showing on Google? ===
</div>
<div class="mw-collapsible-content">
Check the following items:

1) Make sure your property matched with a Google business listing.
2) Make sure you have enough credit in your Beds24 account to pay commissions.
3) Make sure your booking page supports the language of the Google search.
4) Your bid might be too low so your ad is now shown. This happens when OTAs also bid on your property We recommend you raise your bit by one point every week until you reach a competitive level.
5) Google Ads default to a one night minimum stay and tend to perform best for near term bookings with short stays.
</div></div>

== Common Problems ==

'''I did not receive a request to connect my Google Ads account.

*Check the Google Ads Customer Id you provided is correct

*You can trigger another request to be sent by removing your ID from the Google Ads Customer Id field, clicking save, entering your ID again, then clicking save again.

Template Variables

2025-07-01T09:26:23Z

Asher: /* Using Template Variables in a HTML editor */

[[Category:Guest_Management]]
[[Category:Messaging]]
<div class="heading">Template variables</div>
On this page you find a list of template variables and information on how they are used.

These variables (short codes) will be replaced by the relevant information from each booking. They can be used in every text settings that allows their use. Copy them exactly as shown, including the square brackets and upper case.

The date variables can have an optional offset value of a number of days added after a colon, for example '''[FIRSTNIGHT:-3 days]'''

The price variables can have an optional offset value applied which can be a percentage or fixed amount with or without minus sign added after a colon, for example '''[PRICE:-10]''' or '''[INVOICEBALANCE:25%]'''

== Property Variables ==
[PROPERTYNAME] - property name

[PROPERTYADDRESS] - property address

[PROPERTYCITY] - property city

[PROPERTYSTATE] - property state

[PROPERTYCOUNTRY] - property country

[PROPERTYEMAIL] - property email

[PROPERTYWEB] - property web site

[PROPERTYPHONE] - property phone

[PROPERTYFAX] - property fax

[PROPERTYCONTACTLASTNAME] - property contact last name

[PROPERTYCONTACTFIRSTNAME] - property contact first name

[PROPERTYID] - property id number

[PROPERTYPOSTCODE] - property post code

[PROPERTYCURRENCY] - property currency code

[PROPERTYCURRENCYFRONT] - property currency symbol before number

[PROPERTYCURRENCYBACK] - property currency symbol after number

[PROPERTYLATITUDE] - property latitude

[PROPERTYLONGITUDE] - property longitude

[PROPERTYLOCATIONDESCRIPTION] - property location description

[PROPERTYLOCATIONDESCRIPTIONBR] - property location description with line break

[PROPERTYDIRECTIONS] - property directions from ( {{#fas:cog}} (SETTINGS) CHANNEL MANNAGER > PROPERTY CONTENT)

[PROPERTYHEADLINE] - property headline

[PROPERTYDESCRIPTION] - property description

[PROPERTYGENERALPOLICY] - property rental policy

[PROPERTYGENERALPOLICYBR] - property rental policy with line break

[PROPERTYLEGALPOLICY] - property rental policy / obsolete

[PROPERTYCANCELPOLICY] - property cancellation policy

[PROPERTYCANCELPOLICYBR] - property cancellation policy with line breaks

[PROPERTYHOUSERULES] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT)

[PROPERTYHOUSERULESBR] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT) with line break

[PROPERTYTEMPLATE1] - Property Template 1

[PROPERTYTEMPLATE2] - Property Template 2

[PROPERTYTEMPLATE3] - Property Template 3

[PROPERTYTEMPLATE4] - Property Template 4

[PROPERTYTEMPLATE5] - Property Template 5

[PROPERTYTEMPLATE5] - Property Template 6

[PROPERTYTEMPLATE7] - Property Template 7

[PROPERTYTEMPLATE8] - Property Template 8

[PROPERTYTEMPLATE1BR] - Property Template 1 with line breaks

[PROPERTYTEMPLATE2BR] - Property Template 2 with line breaks

[PROPERTYTEMPLATE3BR] - Property Template 3 with line breaks

[PROPERTYTEMPLATE4BR] - Property Template 4 with line breaks

[PROPERTYTEMPLATE5BR] - Property Template 5 with line breaks

[PROPERTYTEMPLATE6BR] - Property Template 6 with line breaks

[PROPERTYTEMPLATE7BR] - Property Template 7 with line breaks

[PROPERTYTEMPLATE8BR] - Property Template 8 with line breaks

[BOOKINGCOMHOTELID] - booking.com hotel id

[EXPEDIACOMHOTELID] - expedia.com hotel id

[PERMITID] - the permit ID

[CHECKINSTART] - check-in start time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND] - check-in end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND] - check-out end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[CHECKINSTART12] - check-in start time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND12] - check-in end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND12] - check-out end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[PROPERTYDESCRIPTION1] - Property Description 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCRIPTION2] - Property Description 2 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE1] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE2] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTDETAILSHEADER] - Guest Details Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTENQUIRYHEADER] - Guest Enquiry Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYCONFIRMBOOKBUTTON] - Confirm Booking Button Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOTAVAIL] - Room Not Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOPRICE] - Room No Price Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYNOROOMSAVAIL] - No Rooms Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGROUP] - shows the group keywords

== Room Variables ==
[ROOMID] - room id number

[ROOMNAME] - room names of all booked rooms (not for cancelled bookings use ROOMNAMEINC if used for cancelled bookings)

[ROOMNAMEBR] - room names with line break

[ROOMNAMEINC] room names of all booked rooms including for cancelled bookings

[ROOMNAMEINCBR] room names with line break

[ROOMNAME1] - room name of first booked room

[ROOMNAMES] - room names including quantity of each booked room

[ROOMNAMESNC] - room names including quantity of each booked room without cancelled rooms

[ROOMNAMESBR] - room names with line break

[ROOMNAMESNCBR] room names with line break without cancelled rooms

[ROOMNAMEOFFER] - room names of all booked rooms with offer name

[ROOMNAMEOFFERBR] - room names of all booked rooms with offer name with line break

[ROOMNAMEOFFERINC] room names of all booked rooms with offer name incl. cancelled bookings

[ROOMNAMEOFFERINCBR] - room names of all booked rooms with offer name with line break

[ROOMTYPEDESC] - room accommodation type first booked room

[ROOMTYPEDESCS] - room accommodation type all booked rooms

[ROOMTYPEDESCSINC] - room accommodation type all booked rooms including cancelled bookings

[ROOMSIZE] - size of the room

[ROOMTEMPLATE1] - ROOM Template 1

[ROOMTEMPLATE2] - ROOM Template 2

[ROOMTEMPLATE3] - ROOM Template 3

[ROOMTEMPLATE4] - ROOM Template 4

[ROOMTEMPLATE5] - ROOM Template 5

[ROOMTEMPLATE6] - ROOM Template 6

[ROOMTEMPLATE7] - ROOM Template 7

[ROOMTEMPLATE8] - ROOM Template 8

[ROOMTEMPLATE1BR] - ROOM Template 1 with linkbreak

[ROOMTEMPLATE2BR] - ROOM Template 2 with linkbreak

[ROOMTEMPLATE3BR] - ROOM Template 3 with linkbreak

[ROOMTEMPLATE4BR] - ROOM Template 4 with linkbreak

[ROOMTEMPLATE5BR] - ROOM Template 5 with linkbreak

[ROOMTEMPLATE6BR] - ROOM Template 6 with linkbreak

[ROOMTEMPLATE7BR] - ROOM Template 7 with linkbreak

[ROOMTEMPLATE8BR] - ROOM Template 8 with linkbreak

[ROOMMETAAUXTEXT] - room auxiliary text setting for first booked room {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > DISPLAY

[ROOMMETAAUXTEXTS] - room auxiliary text setting for all booked rooms

[ROOMMETAAUXTEXTSINC] - room auxiliary text setting for all booked rooms, incl. cancelled bookings

[INTERNALROOMNAME] - internal room name as used in the control panel, this is not the translated room name shown on the booking page

[OFFERID] - ID of the booked offer

[OFFERNAME] - booked offer name for all booked rooms

[OFFERNAME1] - offer name for this booked room only

[OFFERNAMEINC] - offer name for this booked room only including cancelled bookings

[OFFERDESCRIPTION1] - offer description 1 for all booked rooms

[OFFERDESCRIPTION1INC] - offer description 1 for all booked rooms incl. cancelled

[OFFERDESCRIPTION2] - offer description 2 for all booked rooms

[OFFERDESCRIPTION2INC] - offer description 2 for all booked rooms incl. cancelled

[OFFERDESCRIPTION1-1] - offer description 1 for this booked room

[OFFERDESCRIPTION2-1] - offer description 2 for this booked room

[OFFERSUMMARY] - summary offers

[OFFERSUMMARYINC] - summary offers including cancelled bookings

[UNITID1] - ID of the unit (number) for this booking number (coming soon)

[UNITNAME] - unit names of all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAMEINC] - unit names of all the assigned room types in the booking group including cancelled bookings

[UNITNAME:1] - additional information (first) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME:2] - additional information (second) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME1] - unit name of the assigned room for this booking number

[UNITNAME1:1] - additional information about the assigned room for this booking number / add the additional information on each line after a | symbol where you set the unit names

[UNITSTATUS1] - the status of the unit

[ROOMDESCRIPTION] - Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMDESCRIPTION1] - Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP

[LEAVINGDAYAVAIL] - returns yes or no, can be used to trigger an Auto Action

[NUMROOMSAVAIL] - returns the number of available rooms (-1 if overbooked), can be used to trigger an Auto Action

[ROOMRACKRATENUM] - Rack Rate from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMCLEANINGFEENUM] - Cleaning fee from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMSECURITYDEPOSITNUM] - Securty deposit from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERCENTNUM] - Tax percentate from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERSONNUM] - Tax per Person Night from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

== Booking Variables ==
[VIEWBOOKING] - create a URL to log into the control panel and view this booking (for hosts, not intended to be sent to guests)

[BOOKID] - booking reference number

[BOOKIDS] - booking reference numbers of all bookings in a group

[BOOKIDSINC] - booking reference of all bookings in a group including cancelled bookings

[GROUPID] - booking reference of the master booking

[REFERENCENUMBER] - booking reference (same as [BOOKID])

[BOOKIDLAST1] - Last 1 digit of booking number

[BOOKIDLAST2] - Last 2 digits of booking number

[BOOKIDLAST3] - Last 3 digits of booking number

[BOOKIDLAST4] - Last 4 digits of booking number

[BOOKIDLAST5] - Last 5 digits of booking number

[BOOKIDLAST6] - Last 6 digits of booking number

[BOOKIDLAST7] - Last 7 digits of booking number

[BOOKIDLAST8] - Last 8 digits of booking number

[BEDDING] - displays bedding info codes

[RANDOM1] - a 1 digit random number seeded from the booking number

[RANDOM2] - a 2 digit random number seeded from the booking number

[RANDOM3] - a 3 digit random number seeded from the booking number

[RANDOM4] - a 4 digit random number seeded from the booking number

[RANDOM5] - a 5 digit random number seeded from the booking number

[RANDOM6] - a 6 digit random number seeded from the booking number

[RANDOM7] - a 7 digit random number seeded from the booking number

[RANDOM8] - a 8 digit random number seeded from the booking number

[VOUCHERPHRASE1] - Voucher Phrase - change the number to the voucher you want to print out.

[VOUCHERAMOUNT1] - Voucher Amount - change the number to the voucher you want to print out.

=== Content from "Info" tab ===
[BOOKINGINFOITEMS] - Booking Info Codes - Codes and text

[BOOKINGINFOITEMSBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOTEXTS] - Booking Info Codes - Text only

[BOOKINGINFOTEXTSBR] Booking Info Codes - Text only with line break

[BOOKINGINFOCODES] - Booking Info Codes - Codes only

[BOOKINGINFOCODESBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOCODETEXT:infoCode] - the most recent Text value of the specified Booking Info Code, "infoCode" in this example

[BOOKINGINFOCODEDATE:infoCode]- the most recent date value of the specified Booking Info Code, "infoCode" in this example, supports custom date/time formats {%A, %e %B, %Y} after the infoCode

[INTERNALNOTES] - content from "Internal Notes" on the Info Tab

[INTERNALNOTESBR] - content from "Internal Notes" on the Info Tab with line break

[INTERNALNOTESHR] - content from "Internal Notes" on the Info Tab with separating line

=== Content from "Summary" tab see also under "Room" and "Property" ===
[STATUS] - status of booking

[SUBSTATUS] - sub status of the booking

[FIRSTNIGHT] - first night booked

[FIRSTNIGHTSHORT] - first night booked in 1 Apr 2016 format

[FIRSTNIGHTYYYY-MM-DD] - first night booked in YYYY-MM-DD format

[LASTNIGHT] - last night booked

[LASTNIGHTSHORT] - last night booked in 1 Apr 2016 format

[LASTNIGHTYYYY-MM-DD] - last night booked in YYYY-MM-DD format

[LEAVINGDAY] - check-out day

[LEAVINGDAYSHORT] - check-out day in 1 Apr 2016 format

[LEAVINGDAYYYYY-MM-DD] - check-out day in YYYY-MM-DD format

[NUMNIGHT] - number of nights

[NUMNIGHTS] - number of nights sum across group booking

[NUMNIGHTSINC] - number of nights sum across group booking incl. cancelled

[GUESTTITLE] - guest title on the "summary" tab of the booking

[GUESTFIRSTNAME] - first name on the "summary" tab of the booking

[GUESTNAME] - last name on the "summary" tab of the booking

[GUESTNAMES] - name of all guests in the booking on the "summary" tab of the booking

[GUESTNAMESINC] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings

[GUESTNAMESINCBR] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings with line break on the "summary" tab of the booking

[GUESTFULLNAME] - title, first name, last name on the "summary" tab of the booking

[GUESTFULLNAMES] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking

[GUESTFULLNAMESBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking

[GUESTFULLNAMESINC] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking incl. cancelled

[GUESTFULLNAMESINCBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking incl. cancelled

[GUESTCOMMENTS] - comments in the booking

[GUESTCOMMENTSBR] - comments in the booking with line breaks 

[NOTES] - notes

[NOTESBR] - notes with line breaks 

[GUESTARRIVALTIME] - arrival time

[NUMADULT] - number of adults in this room or in group if master booking (not for cancelled bookings use NUMADULTINC if used for cacelled bookings)

[NUMADULTINC] - number of adults in this room or in group if master booking incl. cancelled bookings

[NUMADULT1] - number of adults in this room

[NUMCHILD] - number of children in this room or in group if master booking (not for cancelled bookings use NUMCHILDINC if used for cacelled bookings)

[NUMCHILDINC] number of children in this room or in group if master booking including cancelled bookings

[NUMCHILD1] - number of children in this room

[NUMPEOPLE] - number of guests in this room or in group if master booking

[NUMPEOPLEINC] - number of guests in this room or in group if master booking incl. cancelled bookings

[NUMPEOPLE1] - number of people in this room

[GUESTPHONE] - guests phone number

[GUESTPHONENUM] - guests phone number with all non-numeric characters removed

[GUESTMOBILE] - guests mobile number

[GUESTMOBILENUM] - guests mobile number with all non-numeric characters removed

[MOBILELAST1] last digit of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST2] last 2 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST3] last 3 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST4] last 4 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST5] last 5 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST6] last 6 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[PHONELAST1] - last digit of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST2] - last 2 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST3] - last 3 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST4] - last 4 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST5] - last 5 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST6] - last 6 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[GUESTSMS:49] - attempt to convert the guest mobile number into a format suitable for SMS, if country code is missing add the one supplied in the template variable, if mobile number is empty use guest phone number instead.

[GUESTCOMPANY] - company name

[GUESTCOMPANYBR] - company name with line breaks

[GUESTFAX] - guests fax number

[GUESTFAXNUM] - guests fax number with all non-numeric characters removed

[GUESTADDRESS] - guests address

[GUESTADDRESSBR] - guests address with line breaks

[GUESTSADDRESSSBR1INC] - guests address with line breaks incl. cancelled bookings

[GUESTPOSTCODE] - guests postcode

[GUESTCITY] - guests city

[GUESTSTATE] - guests state

[GUESTCOUNTRY] - guests country from free text field is not empty, otherwise from selector list

[GUESTCOUNTRYHL] - guests country from free text field is not empty, otherwise from selector list in hosts language

[GUESTCOUNTRYGL] - guests country from free text field is not empty, otherwise from selector list in guests language

[GUESTCOUNTRYSELECT] - guests country from selector list

[GUESTCOUNTRYSELECTHL] - guests country from selector list in hosts language

[GUESTCOUNTRYSELECTGL] - guests country from selector list in guests language

[GUESTCOUNTRYTEXT] - guests country from free text field

[GUESTCOUNTRY2] - guests country from selector list as two letter code

=== Content from "Details" tab ===
[MESSAGE] - the content of the booking message field

[MESSAGEBR] - the content of the booking message field with line breaks 

[GUESTCUSTOMQ1] - answer to custom question 1

[GUESTCUSTOMQ1BR] - answer to custom question 1 with line breaks 

[GUESTCUSTOMQ2] - answer to custom question 2

[GUESTCUSTOMQsBR] - answer to custom question 2 with line breaks 

[GUESTCUSTOMQ3] - answer to custom question 3

[GUESTCUSTOMQ3BR] - answer to custom question 3 with line breaks 

[GUESTCUSTOMQ4] - answer to custom question 4

[GUESTCUSTOMQ4BR] - answer to custom question 4 with line breaks 

[GUESTCUSTOMQ5] - answer to custom question 5

[GUESTCUSTOMQ5BR] - answer to custom question 5 with line breaks 

[GUESTCUSTOMQ6] - answer to custom question 6

[GUESTCUSTOMQ6BR] - answer to custom question 6 with line breaks 

[GUESTCUSTOMQ7] - answer to custom question 7

[GUESTCUSTOMQ7BR] - answer to custom question 7 with line breaks 

[GUESTCUSTOMQ8] - answer to custom question 8

[GUESTCUSTOMQ8BR] - answer to custom question 8 with line breaks 

[GUESTCUSTOMQ9] - answer to custom question 9

[GUESTCUSTOMQ9BR] - answer to custom question 9 with line breaks 

[GUESTCUSTOMQ10] - answer to custom question 10

[GUESTCUSTOMQ10BR] - answer to custom question 10 with line breaks 

[REFERENCE] - content of the booking reference field

[NUMROOM] - the quantity of rooms booked (first room type only)

[NUMROOMS] - the quantity of rooms booked (sum of all rooms and room types)

[NUMROOMSINC] - the quantity of rooms booked (sum of all rooms and room types) inc. cancelled

[FLAG] - Flag

[STATUSCODE] - 'Status Code' (Under tab 'Detail'. Can be a value between 0-100.)

[ORIGINALREFERRER] - Original referrer

[REFERRER] - Referrer

[APIREF] - the booking number at the originating channel

[APISOURCE] - Beds24 channel number

[APISOURCETEXT] - human readable name of the channel

[BOOKINGIP] - ip address of booker's computer

[APIMESSAGE] - api message sent by originating channel from the Channel Info setting

[BOOKINGDATE] - booking date in guests language

[BOOKINGTIMEDATE] - booking date and time in guests language

[BOOKINGDATEYYYY-MM-DD] - booking date in YYYY-MM-DD format

see date and time variables below for custom time formats.

=== Content from "Charges and Payments" tab (also see "Invoice/Invoicee/Room") ===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[RATEDESC] - rate description (in the booking popup under the tab 'Charges & Payments')

[RATEDESCBR] - name of the rate with HTML to force new lines

[PRICE] - Value in price field (number entered in the price field of the booking) with currency symbol

[PRICENC] - Value in price field (number entered in the price field of the booking) without currency symbol (do not use in calculations, use PRICENUM)

[PRICE:10%] - Percentage value of Price

[PRICE:-10] - Price with offset amount

[PRICENUM] - As per [PRICE] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[PRICENUM:] - As per [PRICE:] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSCOMMISSION] - Value in price field less value in commission field with currency symbol

[PRICELESSCOMMISSIONNUM] - As per [PRICELESSCOMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSTAX] - Value in price field less value in tax field with currency symbol

[PRICELESSTAXNUM] - As per [PRICELESSTAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE] - Average Nightly Price with currency symbol

[AVPRICENUM] - Average Nightly Price with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE:20%] - Percentage value of Average Nightly Price

[AVPRICE:15] - Average Nightly Price with offset amount

[BASEPRICE] - Lodging Price

[BASEPRICENUM] - same as [BASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPPRICE] - Lodging Price for Group

[BASEGROUPPRICENUM] - same as BASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEVAT] - Lodging Price vat amount

[BASEVATNUM] - same as [BASEVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPVAT] - Lodging Price vat amount for Group

[BASEGROUPVATNUM] - same as BASEGROUPVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEPRICE] - Average Nightly Lodging Price

[AVBASEPRICENUM] - same as [AVBASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEGROUPPRICE] Average Nightly Lodging Price for Group

[AVBASEGROUPPRICENUM] - same as [AVBASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[DEPOSIT] - Value in deposit field with currency symbol

[DEPOSITNUM] - As per [DEPOSIT] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[TAX] - Value in tax field with currency symbol

[TAXNUM] - As per [TAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[COMMISSION] - Value in commission field with currency symbol

[COMMISSIONNUM] - As per [COMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[COMMISSIONGROUP] - Value of the commission of the complete group booking with currency symbol

[COMMISSIONGROUPNUM] - As per [COMMISSIONGROUP] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[GUESTVOUCHER] - voucher code used with booking

[CARDLASTFOUR] - last 4 digits of card

[CARDFIRSTSIX] - first 6 digits of card

===Content from Invoice" tab===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[BOOKINGINVOICEENAME] - invoicee name assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

===Content from "Group Invoice" tab===
[GROUPNOTE] - group note

=== Content from "Mail & Actions" tab ===
[GUESTEMAIL] - guest's Email address on the "Mail & Action" tab of the booking

[GUESTLANGUAGE] - guest language

[EMAIL:00] - Status of an Auto Action email. Replace 00 with the number of the Auto Action. This shows if the email has been sent and if so, the time it was sent.

=== Content from "Guests" tab ===
[GUESTSID] - all IDs of this booking

[GUESTSID1] - ID of the first guest

[GUESTSIDS] - all IDs for all bookings in the group

[GUESTSNAME] - name of all guests listed on the "guests" tab of this booking

[GUESTSNAMES] - name of all guests listed on the "guests" tab of the booking of the group booking

[GUESTSNAMESINC] - name of all guests listed on the "guests" tab of the booking of the group booking incl. cancelled

[GUESTSFIRSTNAMES] - first name of all guests listed on the "guests" tab of this booking last separated by an &

[GUESTSFIRSTNAMESINC] - first name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSLASTNAMES] - last name of all guests listed on the "guests" tab of this booking

[GUESTSLASTNAMESINC] - last name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSADDRESSSBR1] - address of the first guest on the "guests" tab of this booking group

[GUESTSADDRESSSBR1INC] - address of the first guest on the "guests" tab of this booking group incl. cancelled

[GUESTSAFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in international format

[GUESTSAFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in International format

[GUESTSBFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in European format

[GUESTSBFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in European format

[GUESTSNUMBOOKINGS1] - the total number of bookings made by the first guest, a group booking counts as one booking.

[GUESTSNUMSTAYS1] - the total number of bookings not cancelled and not in the future made by the first guest, a group booking counts as one booking.

[GUESTSCUSTOMQ1S] - answer to custom question 1 for all guests

[GUESTSCUSTOMQ1SINC] - answer to custom question 1 for all guests including cancelled bookings

[GUESTSCUSTOMQ2S] - answer to custom question 2 for all guests

[GUESTSCUSTOMQ2SINC] - answer to custom question 2 for all guests including cancelled bookings

[GUESTSCUSTOMQ3S] - answer to custom question 3 for all guests

[GUESTSCUSTOMQ3SINC] - answer to custom question 3 for all guests including cancelled bookings

[GUESTSCUSTOMQ4S] - answer to custom question 4 for all guests

[GUESTSCUSTOMQ4SINC] - answer to custom question 4 for all guests including cancelled bookings

[GUESTSCUSTOMQ5S] - answer to custom question 5 for all guests

[GUESTSCUSTOMQ5SINC] - answer to custom question 5 for all guests including cancelled bookings

[GUESTSCUSTOMQ6S] - answer to custom question 6 for all guests

[GUESTSCUSTOMQ6SINC] - answer to custom question 6 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 7 for all guests

[GUESTSCUSTOMQ7SINC] - answer to custom question 7 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 8 for all guests

[GUESTSCUSTOMQ8SINC] - answer to custom question 8 for all guests including cancelled bookings

[GUESTSCUSTOMQ9S] - answer to custom question 9 for all guests

[GUESTSCUSTOMQ9SINC] - answer to custom question 9 for all guests including cancelled bookings

[GUESTSCUSTOMQ10S] - answer to custom question 10 for all guests

[GUESTSCUSTOMQ10SINC] - answer to custom question 10 for all guests including cancelled bookings

===Cancellation, Management and Guest Login===
[CANCELLEDTIME] - date when the booking was cancelled

[CANCELLEDTIME:{%A, %e %B, %Y}] - date when the booking was cancelled display can be any valid PHP strftime format string

[CANCELURL] - URL to view and cancel bookings

[CANCELDATE] - date until when the booking is cancellable displaying a phrase

[CANCELDATEYYYY-MM-DD] - date until when the booking is cancellable displaying a date. If the date is in the past 00-00-0000 will be shown

[DAYSTOCANCEL] - number of days from today until booking can no longer be cancelled (Not applicable for OTA bookings)

[CANCELUNTIL] - shows the number of days between check-in and the last day the booking can be cancelled. If guest can always cancel it shows 0, if guest can never cancel it shows 999. (Not applicable for OTA bookings)

[GUESTLOGIN] - URL to view bookings

[TURNOVERDAYS] - days until next arrival into the same unit not considering black bookings

[TURNOVERDAYSB] - days until next arrival into the same unit considering black bookings

[VACANTDAYS] days from previous checkout to check in of current booking not considering black bookings

[VACANTDAYSB] days from previous checkout to check in of current booking considering black bookings

==Date and Time==

[CURRENTDATE] - current date

[CURRENTDATEYYYY-MM-DD] - current date in YYYY-MM-DD format

[CURRENTDATE:{%A, %e %B, %Y}] - current date

[CURRENTDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[CURRENTTIME] - current time and the display can be any valid PHP strftime format string.

[CURRENTTIME:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[DAYSTOCHECKIN] - number of days until check-in

[INADVANCE] - number of days between booking and check-in

[DAYSBETWEEN:2019-11-01:2019-11-10] - this template variable will calculate the number of days between the :: the dates need to be in yyyy-mm-dd format. Template variables can be used for calculation.

Example: [[DAYSBETWEEN:[FIRSTNIGHT:+5 days{%G-%m-%d}]:[CURRENTDATE:{%G-%m-%d}]] will calculate the days between 5 days after check-in and today.

[FIRSTNIGHT:{%A, %e %B, %Y}] - first night booked

[FIRSTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LASTNIGHT:{%A, %e %B, %Y}] - last night booked

[LASTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LEAVINGDAY:{%A, %e %B, %Y}] - check-out

[LEAVINGDAY:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[BOOKINGDATE:{%A, %e %B, %Y}] - booking date

[BOOKINGDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[MODIFYDATE:{%A, %e %B, %Y}] - last booking modification date/time, the display can be any valid PHP strftime format string.

[PAYMENTDATE:{%A, %e %B, %Y}] - most recent payment date

[PAYMENTDATE:+1day{%A, %e %B, %Y}:1:1000] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format. The second parameter specifies the payment to show, 0 or missing means the most recent payment. The third parameter specifies the invoicee.

[AUTHORIZEUNTIL] - date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[AUTHORIZEUNTIL{%A, %e %B, %Y}] - custom format date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[FORMATDATE:[any template variable that creates a date]{%A, %e %B, %Y}] - custom format the date. The date value could be included by inserting a different template variable containing a date.

The following codes can be used in any order between the {} brackets to create custom time and date formats.

%a An abbreviated textual representation of the day Sun through Sat
%A A full textual representation of the day Sunday through Saturday
%d Two-digit day of the month (with leading zeros) 01 to 31
%e Day of the month, with a space preceding single digits. 1 to 31
%j Day of the year, 3 digits with leading zeros 001 to 366
%u ISO-8601 numeric representation of the day of the week 1 (for Monday) through 7 (for Sunday)
%w Numeric representation of the day of the week 0 (for Sunday) through 6 (for Saturday)
%U Week number of the given year, starting with the first Sunday as the first week 13 (for the 13th full week of the year)
%V ISO-8601:1988 week number of the given year, starting with the first week of the year with at least 4 weekdays, with Monday being the start of the week 01 through 53 (where 53 accounts for an overlapping week)
%W A numeric representation of the week of the year, starting with the first Monday as the first week 46 (for the 46th week of the year beginning with a Monday)
%b Abbreviated month name, based on the locale Jan through Dec
%B Full month name, based on the locale January through December
%h Abbreviated month name, based on the locale (an alias of %b) Jan through Dec
%m Two digit representation of the month 01 (for January) through 12 (for December)
%C Two digit representation of the century (year divided by 100, truncated to an integer) 19 for the 20th Century
%g Two digit representation of the year going by ISO-8601:1988 standards (see %V) Example: 09 for the week of January 6, 2009
%G The full four-digit version of %g Example: 2008 for the week of January 3, 2009
%y Two digit representation of the year Example: 09 for 2009, 79 for 1979
%Y Four digit representation for the year Example: 2038
%H Two digit representation of the hour in 24-hour format 00 through 23
%k Hour in 24-hour format, with a space preceding single digits 0 through 23
%I Two digit representation of the hour in 12-hour format 01 through 12
%l (lower-case 'L') Hour in 12-hour format, with a space preceding single digits 1 through 12
%M Two digit representation of the minute 00 through 59
%p UPPER-CASE 'AM' or 'PM' based on the given time Example: AM for 00:31, PM for 22:23
%P lower-case 'am' or 'pm' based on the given time Example: am for 00:31, pm for 22:23
%r Same as "%I:%M:%S %p" Example: 09:34:17 PM for 21:34:17
%R Same as "%H:%M" Example: 00:35 for 12:35 AM, 16:44 for 4:44 PM
%S Two digit representation of the second 00 through 59
%T Same as "%H:%M:%S" Example: 21:34:17 for 09:34:17 PM
%X Preferred time representation based on locale, without the date Example: 03:59:16 or 15:59:16
%z The time zone offset. Example: -0500 for US Eastern Time
%Z The time zone abbreviation. Example: EST for Eastern Time
%c Preferred date and time stamp based on locale Example: Tue Feb 5 00:45:10 2009 for February 5, 2009 at 12:45:10 AM
%D Same as "%m/%d/%y" Example: 02/05/09 for February 5, 2009
%F Same as "%Y-%m-%d" (commonly used in database datestamps) Example: 2009-02-05 for February 5, 2009
%s Unix Epoch Time timestamp (same as the time() function) Example: 305815200 for September 10, 1979 08:40:00 AM
%x Preferred date representation based on locale, without the time Example: 02/05/09 for February 5, 2009
%n A newline character ("\n")
%t A Tab character ("\t")
%% A literal percentage character ("%")

== Booking Group variables ==
=== Custom Booking Group Table ===
create your own booking group list by specifying the columns in the order you want them to appear.

for example: [BOOKGROUP:PROP_ROOM_BREF_NAME]

column parameters

100% = 100% width

ADDR = Booking address

ADUL= the number of adults

ARIV = Arrival date

BOPR = Bold prices

BREF = Booking number

BRL1 = Last digit of booking number

BRL2 = Last 2 digits of booking number

BRL3 = Last 3 digits of booking number

BRL4 = Last 4 digits of booking number

BRL5 = Last 5 digits of booking number

BRL6 = Last 6 digits of booking number

CITY = Booking city

CHAC = Charges with currency symbol

CHAR = Charges

CHIL = Number of children

COUN = Booking country

DEPT = Departure date

EMAI = Booking Email

EXSP = extra space between rows

FLAG = Booking flag text

FNAM = Booking first name

GADD = Guest address

GCIT = Guest city

GCOM = Guest company

GCOU = Guest country

GFLA = Guest flag text

GFNA = Guest first name

GLNA = Guest last name

GMOB = Guest mobile

GNAM = Guest full name

GEMA = Guest Email

GNOT = Guest note

GPOS = Guest postcode

GREF = Guest Id

GSTA = Guest state

GTEL = Guest phone

ICAN = Include cancelled bookings

LNAM = Booking last name

MOBI = Booking mobile

NAME = Booking full name

NOHE = no header

NOTE = Booking note

NUMN = Number of nights booked

ONAM = Offer Name

ONLY = Just show the one booking

PAIC = Payment amount with currency symbol

PADD = Property Address

PAID = Paid amount

PCIT = Property City

PEOP = Number of guests

PHON = Booking phone

POST = Booking postcode

PROP = Property name

RDE0 = Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

RDE1 = Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES> ROOMS > SETUP

RNAM = Room Display Name

ROOM = Room name

RQTY = shows the number of rooms for each booking and a total at the bottom

STAT = Booking state

STUS = Status

TEXT = Prints a plain text table instead of HTML

TOTA = Total price

UNI2 = Unit first additional information

UNI3 = Unit second additional information

UNIT = Unit name

Connect the parameters with an underscore.

Examples:

[BOOKGROUP:PROP_ROOM_BREF_NAME] will display the property name, room name, booking number and guest name in this order.

[BOOKGROUP:BREF_NAME_PROP_ROOM] will display the booking number, guest name property name and room name in this order.

=== Booking Group Table with fixed content===
[BOOKGROUPROOMLIST] - create a table of guest names including room type for a group booking

[BOOKGROUPROOMLISTTOTAL] - create a table of guest names including room type for a group booking with guest totals

[BOOKGROUPROOMLISTCHARGETOTAL] - create a table of guest names including room type and charge for a group booking with guest totals

[BOOKGROUPNAMELIST] - create a table of guest names including room type and unit for a group booking

[BOOKGROUPNAMELISTTOTAL] - create a table of guest names including room type and unit for a group booking with guest totals

[BOOKGROUPNAMELISTCHARGETOTAL] - create a table of guest names including room type and unit and charge for a group booking with guest totals

[BOOKGROUPUNITLIST] - create a table of guest names including unit for a group booking

[BOOKGROUPUNITLISTTOTAL] - create a table of guest names including unit for a group booking with guest totals

[BOOKGROUPUNITLISTCHARGETOTAL] - create a table of guest names including unit and charge for a group booking with guest totals

== Invoice Variables ==
[INVOICENUMBER] - invoice number

[INVOICENUMBERS] - invoice number if invoicees are involved

[INVOICEDATE] - invoice date

[INVOICEDATES] - invoice date invoice number if invoicees are involved

[INVOICEDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be any valid PHP strftime format string.

[INVOICEDATES:+1day{%A, %e %B, %Y}] - optional date offset and display format - invoice date invoice number if invoicees are involved, The offset can be any plus or minus any number of days and the display can be any valid PHP strftime format string.

=== Invoice Values ===
These template variables will display a value form the invoice.

==== Custom Invoice Values====
You have the option to create a custom invoice variable to display a value from an invoice. [INVOICEVAL with a selection of the following variables specifies the calculation:

CHA - charges

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

DES - used as "DESsome description" - gives the sum of values containing the description "some description"

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

IT1 - item 1 in the invoice

IT2 - item 2 in the invoice

IT3 - item 3 in the invoice

IT4 - item 4 in the invoice

IT5 - item 5 in the invoice

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NUM - show with decimal place (for scripts)

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

UPS1 - upsell 1

UPS2 - upsell 2

UPS3 - upsell 3

UPS4 - upsell 4

UPS5 - upsell 5

ONE - shows only items from the specified booking (not the booking group)

PAY - shows payments

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICEVAL:PAY_THO] will show payments with a thousands separator

[INVOICEVAL:UPS1_UPS2] will show the sum of upsell 1 and upsell 2

==== Standard Invoice Values====
[INVOICEBALANCE] - invoice balance

[INVOICEBALANCE:50%] - percentage of invoice balance

[INVOICEBALANCE:-100] - invoice balance with offset amount

[INVOICEBALANCENUM] - As per [INVOICEBALANCE] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCENUM:] - As per [INVOICEBALANCE:] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPARTBALANCE:status1,status2,!status4:10%] - Calculate the balance of all invoice items with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset is optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTBALANCENUM:status1,status2,status4:10%] - As per INVOICEPARTBALANCE but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCE1] - invoice balance of one booking only, not the booking group

[INVOICEBALANCE1NUM] - As per [INVOICEBALANCE1] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGES] - invoice sum of all charges

[INVOICECHARGES:50%] - invoice sum of all charges with percentage multiplier

[INVOICECHARGES:-100] - invoice sum of all charges with offset

[INVOICECHARGESNUM] - As per [INVOICECHARGES] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGESNUM:] - As per [INVOICECHARGES:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPARTCHARGES:status1,status2,!status4:10%] - Calculate the balance of all invoice charges with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTCHARGESNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPAYMENTS] - invoice sum of all payments

[INVOICEPAYMENTS:50%] - invoice sum of all payments with percentage multiplier

[INVOICEPAYMENTS:-100] - invoice sum of all payments with offset

[INVOICEPAYMENTSNUM] - As per [INVOICEPAYMENTS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPAYMENTSNUM:50%] - As per [INVOICEPAYMENTS:50%] but the value is displayed with a decimal point and no thousands separator.

[INVOICEPARTPAYMENTS:status1,status2,!status4:10%] - Calculate the balance of all invoice payments with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTPAYMENTSNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY] - all (auto and manual) pending payments including failed

[INVOICEPENDPAYNEXTDATE] - date of the next pending payment

[INVOICEPENDPAYNEXTDATE:] - date of the next pending payment display can be any valid PHP strftime format string. Information about PHP strftime Strings can be find found here: http://php.net/manual/de/function.strftime.php

[INVOICEPENDPAYNUM] - all (auto and manual) pending payments including failed but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYNUM1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee) The value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO] - auto pending payments before due date

[INVOICEPENDPAYAUTONUM] - auto pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYAUTONUM1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAIL] - failed pending payments (all also past)

[INVOICEPENDPAYFAILNUM] - failed pending payments (all also past) but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYFAIL234] - failed pending payments (all also past) for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAILNUM234] - failed pending payments (all also past) for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYRULE1] - shows all pending payment for this rule (exchange 1 for the rule number)

[INVOICEPENDPAYRULENUM1] - shows all pending payment for this rule (exchange 1 for the rule number) displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYMANUAL] - manual pending payments

[INVOICEPENDPAYMANUALNUM] - manual pending payments but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALNOTDUE] manual pending payments before due date

[INVOICEPENDPAYMANUALNOTDUENUM] manual pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALOVERDUE] manual pending payments after due date

[INVOICEPENDPAYMANUALOVERDUENUM] manual pending payments after due date but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITS] - invoice sum of all credit items (negative items)

[INVOICECREDITS:50%] - invoice sum of all credit items with percentage multiplier

[INVOICECREDITS:-100] - invoice sum of all credit items with offset

[INVOICECREDITSNUM] - As per [INVOICECREDITS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITSNUM:] - As per [INVOICECREDITS:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEDEBITS] - invoice sum of all debit items (positive items)

[INVOICEDEBITS:50%] - invoice sum of all debit items with percentage multiplier

[INVOICEDEBITS:-100] - invoice sum of all debit items with offset

[INVOICEDEBITSNUM] - As per [INVOICEDEBITS] but the value is displayed with a decimal point and no thousands separator (for calculations) (for calculations)

[INVOICEDEBITSNUM:] - As per [INVOICEDEBITS:] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT] - invoice sum of all vat value

[INVOICEVATNUM] - invoice sum of all vat value for calculations)

[INVOICEFIRSTITEM] - price of the item listed first in the invoice

[INVOICEFIRSTITEMNUM] - price of the item listed first in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICESECONDITEM] - price of the item listed second in the invoice

[INVOICESECONDITEMNUM] - price of the item listed second in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICETHIRDITEM] - price of the item listed third in the invoice

[INVOICETHIRDITEMNUM] - price of the item listed third in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFOURTHITEM] - price of the item listed fourth in the invoice

[INVOICEFOURTHITEMNUM] - price of the item listed fourth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFIFTHITEM] - price of the item listed fifth in the invoice

[INVOICEFIFTHITEMNUM] - price of the item listed fifth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL0] - base price without upsell items or other charges added later

[INVOICEUPSELLNUM0] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL1] - value of upsell item 1 (number can be between 0 to 20)

[INVOICEUPSELLNUM1] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELLQTY1] - quantity of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLNAME1] - name of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLSTATUS1] - stautus of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLHEADLINE1] - headline (name and status if used of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLDESCRIPTION1] - description of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLAMOUNTNUM1] - amout of upsell item 1

[INVOICEUPSELLTYPE1] - type of upsell item 1

[INVOICEUPSELLPER1] - per of upsell item 1

[INVOICEUPSELLPERIOD1] - period of upsell item 1

[INVOICEEXTRAITEMDESC1] - Name of extra invoice item 1 (number can be between 0 to 20)

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEMNUM1] - as per [INVOICEEXTRAITEM1] but the value is displayed with a decimal point and no thousands separator (for calculations).

[INVOICEEXTRAITEMQTY1] - quantity of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEGROSS:1] - gross amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

INVOICEGROSSNUM:1] gross amount of the inserted VAT rate (number is the VAT rate)

[INVOICENET:1] - net amount of the inserted VAT rate (number is the VAT rate)

[INVOICENETNUM:1] - net amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT:1] - VAT amount of the inserted VAT rate (number is the VAT rate)

[INVOICEVATNUM:1] VAT amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEITEMBYDESC:Searchterm] - searches the invoice for items with this search term and adds them up

[INVOICEITEMBYDESCNUM:Searchterm] - searches the invoice for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEPAYMENTBYDESC:Searchterm] - searches the payments for items with this search term and adds them up

[INVOICEPAYMENTBYDESCNUM:Searchterm] - searches the payments for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

=== Invoice Table ===
These template varibles will display an invoice table.
==== Standard Invoice Tables ====
[INVOICETABLE] - invoice table

[INVOICETABLEVAT] - invoice table with vat information and vat summary

[INVOICETABLE:$1.1$] - invoice table and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEPART:status1,status2,!status4] - Invoice table showing only items with matching status. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1.

[INVOICETABLE2] - invoice table with status field

[INVOICETABLE2:$1.1$] - invoice table with status field and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLECHARGES] - invoice table showing charges only

[INVOICETABLECHARGESINVOICEE1234] - invoice table showing charges only assigned to the specified invoicee, specify the invoicee Id number.

[INVOICETABLENOTOT] - invoice table without grand total

[INVOICETABLENOTOT:$1.1$] - invoice table without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLENOTOT2] - invoice table with status field without grand total

[INVOICETABLENOTOT2:$1.1$] - invoice table with status field without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT:$1.1$] - invoice table with vat information and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACT] - compact version of invoice table with vat information and vat summary

[INVOICETABLEVATCOMPACT:$1.1$] - compact version of invoice table with vat information and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACTNOSUM] - compact version of invoice table with vat information without vat summary

[INVOICETABLEVATCOMPACTNOSUM:$1.1$] - compact version of invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATNOSUM] - invoice table with vat information without vat summary

[INVOICETABLEVATNOSUM:$1.1$] - invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEDATEVATNOSUM] - invoice table with vat information and date without vat summary

[INVOICETABLEDATEVATNOSUM:$1.1$] - invoice table with vat information and date without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2] - invoice table with vat information and status field and vat summary

[INVOICETABLEVAT2:$1.1$] - invoice table with vat information and status field and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2NOSUM] - invoice table with vat information and status field without vat summary

[INVOICETABLEVAT2NOSUM:$1.1$] - invoice table with vat information and status field without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCHARGES] - invoice table showing charges only with vat information and vat summary

[INVOICETABLENOPRICE] - invoice table with no price information

[INVOICETABLEINVOICEE] - invoice table excluding items assigned to an invoicee.

[INVOICETABLEINVOICEE1234] - invoice table for a specific invoicee, specify the invoicee Id number.

[UPSELLTABLE] - table with all upsell items

[UPSELLTABLEVAT] - table with all upsell items with vat information and vat summary

[UPSELLTABLENOREFUND] - table with all upsell items except refundable items

==== Custom Invoice Table ====
You have the option to create a custom invoice table. Available content variables are:

AMO - shows the net value (price x quantity)

CEX - charges excluded (charges will not be shown)

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

CUA - currency symbol showing after the numbers. Example: CUA€ will show € after the figures

CUB - currency symbol showing before the numbers. Example: CUB€ will show € before the figures

DAT - adds a date column - you have the option to control the format of the date using [[Template_Variables#Date_and_Time|date and time variables]] for example DAT{%d-%m-%Y}

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

GAT - sum for each column

GRP - Group Totals. Displays the same items as a total

GRT - Grand Total

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

LAN - language. Example LANDE will force the language to German

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NIN - do not show invoice number and invoice date on locked invoices

NOC - charges will not be displayed but their vat values are still calculated for the vat summary (VAT)

NOP - payments will not be displayed

ONE - shows only items from the specified booking (not the booking group)

ORB - order by booking, this keeps the items for each booking (room) together in the table

PAA - shows a column with payment amounts

PAY - shows payments

PEN - shows pending payments description

PPA - shows pending payments amount

PRI - shows prices in a column

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

STA- shows staus

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

TOT - shows total amounts

VAA - shows VAT amounts

VAP - shows VAT percents

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICE:PRI_QTY_CUA€] will create an invoice table with price and quantity in Euros.

[INVOICE:PAY_TOT_CEX] will create an invoice table which will only show payments.

[INVOICE:PRI_QTY_CUA_TOT_VAT_QTY_PAY_GRT_AMO_VAA] will create an invoice table with more information.

[INVOICE:SIN TRANSPORT] will create an invoice table with the Invoice item description for any items with the Status = Transport.

== Invoicee Variables ==
[INVOICEEBALANCE] - invoice balance for unassigned invoice items.

[INVOICEEBALANCENUM] - invoice balance for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEBALANCE1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEEBALANCENUM1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEECHARGES] - invoice charges for unassigned invoice items.

[INVOICEECHARGESNUM] - invoice charges for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEECHARGES1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEECHARGESNUM1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS] - invoice payments for unassigned invoice items.

[INVOICEEPAYMENTSNUM] - invoice payments for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEEPAYMENTSNUM1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEENAME] - name of the invoicee account the invoice is assigned to or blank

[INVOICEECODE] - code of the invoicee account the invoice is assigned to or blank

[INVOICEECURRENCY] - currency of the invoicee account the invoice is assigned to if it is not the property default or blank

[INVOICEENOTES] - value of the "Notes" field for the invoicee

[INVOICEETEMPLATE1] - template value 1 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE2] - template value 2 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE3] - template value 3 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE4] - template value 4 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE5] - template value 5 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE6] - template value 6 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE7] - template value 7 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE8] - template value 8 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE1BR] - template value 1 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE2BR] - template value 2 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE3BR] - template value 3 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE4BR] - template value 4 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE5BR] - template value 5 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE6BR] - template value 6 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE7BR] - template value 7 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE8BR] - template value 8 of the invoice account the invoice is assigned to or blank with linkebreak

== Payment Request Variables ==
[PAYURL] - Creates a payment url for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYURL:25%] - Creates a payment url for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYURL:200] - Creates a payment url for the payment request url for a fixed amount. nt.

[PAYLINK] - Creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYLINK:25%] -Creates a payment link (HTML A tag) for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYLINK:200] - Creates a payment link (HTML A tag) for the payment request) for a fixed amount.

[PAYBUTTON] - Creates a payment button for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYBUTTON:25%] - Creates a payment button for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYBUTTON:200] - Creates a payment button for the payment request for a fixed amount.

[PAYPALURL] - Creates a Paypal payment url for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALURL:25%] - Creates a Paypal payment url for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALURL:200] - Creates a Paypal payment url for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALLINK] - Creates a Paypal payment link (HTML A tag) for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALLINK:25%] - Creates a Paypal payment link (HTML A tag) for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALLINK:200] - Creates a Paypal payment link (HTML A tag) for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALBUTTON] - Creates a Paypal payment button for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYPALBUTTON:25%] - Creates a Paypal payment button for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYPALBUTTON:200] - Creates a Paypal payment button for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount. Not recommended for emails.

Add a H to exclude a gateway from displaying. Example: [PAYURL:200:HST] will hide Stripe

== Text Operators ==

[REPLACE|searchForThisText|replaceWithThisText|textToSearch] - replace "searchForThisText" with "replaceWithThisText" within the text "textToSearch"

[SUBSTR|startCharacterNumber|numberOfCharacters|textToGetSubstringFrom] - get a sub string from "textToGetSubstringFrom" starting at character "startCharacterNumber" (integer, 0 is the first char) with a length of "numberOfCharacters" (integer)

1. [SUBSTR|0|4|[GUESTPHONENUM]]

This will test for the first 4 characters of the Guest phone number.

[TRIM| string to trim ] - remove whitespace from the start and end of " string to trim "

== iCal Links ==
These template variables will create iCal links which allow the booking to be added to a calendar.

[ICALURL] - Calendar link

[ICALURL:16] - Calendar link with check-in hour. Replace '16' with the hour check-in starts.

[ICALURL::10] - Calendar link with check-out hour. Replace '10' with the hour with the hour check-out ends.

[ICALURL:::summary text] - Calendar link with a summary text

[ICALURL::::description text] - Calendar link with a descriptive text

Example:

Calendar link with check-in time 16:00, check-out time 10:00, the summary text "Booking" and the description text "Sunny Hotel":

[ICALURL:16:10:Booking:Sunny Hotel]

== Mathematical Operators ==

Place mathematical operators between two numbers or between two template variables that return a number.

[+] - Example: 2 [+] 3 = 5

[-] - Example: 5 [-] 1 = 4

[*] - Example: 3 [*] 4 = 12

[/] - Example: 15 [/] 5 = 3

[MIN] - Example: 2 [MIN] 3 = 2

[MAX] - Example: 2 [MAX] 3 = 3

Brackets are not supported as a way to control processing order, the processing order is fixed as *, /, +, -, MIN, MAX

If you want to use * and - in the same calculation, for example you need 20% of the result, then you will need to use the calculation below as a * calculation will be calculated first.

[INVOICECHARGESNUM][*]0.2[-][INVOICESECONDITEMNUM][*]0.2[-][COMMISSIONNUM][*]0.2

{{#fas:lightbulb}} Property Template 1-8 and Room Template 1-8 can be used to set calculations. If using Room Templates to make a calculation, then use Room Template 8 before Room Template 7.

If you want to see the value 10.
Set Room template 6 = [ROOMTEMPLATE7][+][ROOMTEMPLATE8] and enter 4 in Room template 7 and 6 in Room template 8.

You can set a calculation in Room Templates to show in Property Templates, but not the other way around. So "Property Template1" could pull the calculation of [ROOMTEMPLATE6] and the result = 10.

=== Rounding and controlling decimal places ===

==== Default ====

2 [/] 3 = 0.66666666666667

==== Rounding to the nearest integer ====

2 [/.0] 3 = 1

==== Rounding to 1,2,3 or 4 decimal place(s) ====

2 [/.1] 3 = 0.7

2 [/.2] 3 = 0.67

2 [/.3] 3 = 0.667

2 [/.4] 3 = 0.6667

This works on all operators including [MIN] and [MAX]

Note: Always use the template variables ending with NUM. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Currency Conversion ==

[CONVERT:EUR-USD] - get the actual conversion rate between two currencies, this can be used with math functions to show alternative currency values. All currencies supported by the booking page currency selector can be used.

Example: [INVOICECHARGESNUM] [*.2] [CONVERT:EUR-USD] will convert the invoice charge value from Euros to USD with two decimal points.

If you use the multiplier to convert currencies for channels: For example hotel id 123456 and a multiplier to convert USD to EUR at todays rate:

123456*[CONVERT:USD-EUR]*

or this to convert EUR to USD

123456*[CONVERT:EUR-USD]

123456*[CONVERT:USD-EUR][/]0.85 will convert to Euros and divides the price by 0.85 which raises it by circa 15%

==Account Variables (account of the booking) ==

[ACCOUNTUSERNAME] - Username of the account owning the booking

[LOGGEDINACCOUNTUSERNAME] - Username of the person logged in

[ACCOUNTID] - account id of the booked property

[ACCOUNTTEMPLATE1] - Account Template 1

[ACCOUNTTEMPLATE2] - Account Template 2

[ACCOUNTTEMPLATE3] - Account Template 3

[ACCOUNTTEMPLATE4] - Account Template 4

[COMMISSIONLIMIT] - shows the available commission amount for the owner account of the booking

[MASTERACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERACCOUNTTEMPLATE4] - Account Template 4 from master account

==Account Variables (logged in account, only for display in control panel , not for auto actions or emails etc.) ==
These variables can for example used by resellers who added a custom tab to the bookings.

[LOGGEDINACCOUNTID] - account id of the logged in user

[LOGGEDINACCOUNTTEMPLATE1] - Account Template 1

[LOGGEDINACCOUNTTEMPLATE2] - Account Template 2

[LOGGEDINACCOUNTTEMPLATE3] - Account Template 3

[LOGGEDINACCOUNTTEMPLATE4] - Account Template 4

[LOGGEDINAPIKEY] - apiKey

[MASTERLOGGEDINACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE4] - Account Template 4 from master account

== Smart Logic Template Variables ==

IF style template variables will compare two values and display a text if the comparison is true and an alternative text if the comparison is false.
Colons : are used between the two comparison values and the first text, a pipe | is used between the two texts.
Empty text is allowed if you do not want to display anything for a condition.

[IF=:if this:equals this:display this text|otherwise display this text]

[IFIN:if this:is contained in this:display this text|otherwise display this text]

[IFLIKE:if this:is like this:display this text|otherwise display this text]

[IF>:if this:is greater than this:display this text|otherwise display this text]

[IF>=:if this:is greater than or equal to this:display this text|otherwise display this text]

[IF<:if this:is less than this:display this text|otherwise display this text]

[IF<=:if this:is less than or equal to this:display this text|otherwise display this text]

[IFBETWEEN:if this:is between this:and this:display this text|if it is lower display this text|if it is higher display this text]

You can use IF variables inside other IF variables to create complex logic but the internal IF: must be processed before the external IF

There are special versions of each IF constructed with ^ and ~ separators like [IF=^this^this^same~different]

{{#fas:lightbulb}} Only one IF of each type can be used to create complex logic.

The special versions are processed first so should be used as the internal IF so it's result can be processed by the outer if.

The special versions can also be used if you expect : or | characters within your data.

IF's are processed in the following order.
i.e. all the [IF=^ will be processed first, then all the [IFIN^ etc.

[IF=^
[IFIN^
[IFLIKE^
[IF>^
[IF>=^
[IF<^
[IF<=^
[IFBETWEEN^
[IF=:
[IFIN:
[IFLIKE:
[IF>:
[IF>=:
[IF<:
[IF<=:
[IFBETWEEN:

=== Examples ===

Template variables can be used inside this template variable as per the examples comparison in blue, positive result in green, negative result in red:

1. [IF=:[GUESTNAME]:Miller:yes |no]

If the guestname is Miller the text "yes" will display. If the guest name is not Miller the text "no" will display

2.[ IF>:[NUMADULT]:2:please contact us about you bedding requirements|]

If the number of adults is higher than 2 the text"please contact us about you bedding requirements" will display. If the number of adults is lower than or equal 2 nothing will display.

3. [IF<:[NUMADULT]:3:|linen for two adults is included free of charge]

If the number of adults is lower than 3 nothing will display. If the number of adults is not lower than 3 the text "linen for two adults is included free of charge" will display.

4. [IF<=:[NUMADULT]:2:yes|no]

5. [IF>=:[NUMADULT]:2:yes|no]

6. [IFBETWEEN:[NUMADULT]:1:3:yes|too low|too high]

7. [IFLIKE:[GUESTTITLE]:Mr:Dear|Hi]

IFLIKE works like IF= except it is case insensitive and removes any spaces from the start and end of the words

8. [IFIN:John:[GUESTFIRSTNAME]:Hi John|Your name does not contain John?]

If the first word is contained in the second word the first option is displayed, otherwise the second option is displayed

9. [IFIN:CHECKIN:[BOOKINGINFOITEMS]:[BOOKINGINFOCODETEXT:CHECKIN]|]

If the Booking Info Code CHECKIN has been added to the booking then you will see the value in the text (date/time) otherwise blank.

Using multiple IF statements to display special messages :-

10. [IFIN:DEPOSIT:[BOOKINGINFOCODES]:|[IF=:[GUESTCOUNTRY2]:AU:Credit card details are required |A deposit is required]|No deposit is required]

You want to display a special message to Australians if the booking has a DEPOSIT info item code, if a deposit is required from a non Australia they get "A deposit is required" and if no deposit is required they see "No deposit is required"

11. [IF<:[INADVANCE]:|[IFIN:TRANSFER:[BOOKINGINFOCODES]:3:Payment Due Date: ASAP |Payment Due Date: [FIRSTNIGHT:- 30days]]|]

You want display a special message to your guests 3 days before checkin with a Booking Info Code = TRANSFER.

12. [IF=:[STATUS]:Confirmed:PAID|[IF<^[INADVANCE]^30^Payment Due Date: As soon as possible~Payment Due Date: [FIRSTNIGHT:- 30 days]]]

You want to display a special message for your guests for any bookings with Status not = Confirmed, and if the checkin date is more than 30 days in advance, then send the message with "Payment Due Date : "or that the "Payment is due As soon as possible".

13. [IFBETWEEN:[TURNOVERDAYS]:0:3:yes|no]

You want to test if the days until next arrival into the same unit is between 0 and 3 days. Could be used for offering Late Checkouts or additional days to the guest where there is a gap between bookings.

14. [IF>:[VACANTDAYS]:1:yes|no]

You want to test if there is 1 day from the previous checkout to check in of current booking. Could be used for offering Early Checkouts or additional days to the guest where there is a gap between bookings.

15. [IF=:[LEAVINGDAY:{%a}]:Sun:|[IF>=^[TURNOVERDAYS]^1^yes~no]]

You want to test if the leaving date is a Sunday and it there is a gap for 1 or more days between the current booking and the next booking.

16. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes]]

You want to test if the leaving date is a Monday or a Wednesday to send a specific message to the guest, for example a reminder that it is bin collection day.

17. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes][IF=^[LEAVINGDAY:{%u}]^6^yes]]

You have different cleaning teams for different days of the week, and you want to send a message to the appropriate team if leaving date is a Monday, Wednesday or Saturday.

18. [IF<^[AUTHORIZEUNTIL{%Y-%m-%d}]^[CURRENTDATEYYYY-MM-DD]^yes~no]

You need to test if the Stripe authorisation has expired before the end of the booking. Then you want to automate the authorisation again . You will require multiple auto actions based on the min/max stay.

== Write out the number in Words. ==

[INWORDS] - writes out a number in words. This works in English only.

Expamles:

[INWORDS] 10 will write "ten"

[INWORDS] [INVOICEPAYMENTSNUM] will write out the invoice sum of all payments

[INWORDS] [INVOICEPAYMENTSNUM] [+] 10 will write out the invoice sum of all payments plus 10

== Encoding Template Variables ==

[ENCODEURL:value] encode value for URL data format

[ENCODEJSON:value] encode value for JSON data format

{{#fas:lightbulb}} Always use the template variables ending with NUM if numbers are involved. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Using Template Variables in a HTML editor ==
When using template variables that render tables, such as [INVOICETABLE], do not place them inside <nowiki></nowiki> (paragraph) tags. Doing so can lead to formatting issues that affect the table’s appearance.

We recommend inserting the template variable as usual, then clicking the </> Code view button in the editor's toolbar. Then in the code view, locate the template variable and move it outside any surrounding <nowiki></nowiki> tags.

For example, if you have this in the editor:
<code>[INVOICETABLE]</code>
You can click the <code></></code> button to see this:
<code>[INVOICETABLE]</code>
You can fix the formatting issues by changing it to this:
<code>[INVOICETABLE]</code>

Template Variables

2025-07-01T09:15:46Z

Asher: /* Using Template Variables in a HTML editor */

[[Category:Guest_Management]]
[[Category:Messaging]]
<div class="heading">Template variables</div>
On this page you find a list of template variables and information on how they are used.

These variables (short codes) will be replaced by the relevant information from each booking. They can be used in every text settings that allows their use. Copy them exactly as shown, including the square brackets and upper case.

The date variables can have an optional offset value of a number of days added after a colon, for example '''[FIRSTNIGHT:-3 days]'''

The price variables can have an optional offset value applied which can be a percentage or fixed amount with or without minus sign added after a colon, for example '''[PRICE:-10]''' or '''[INVOICEBALANCE:25%]'''

== Property Variables ==
[PROPERTYNAME] - property name

[PROPERTYADDRESS] - property address

[PROPERTYCITY] - property city

[PROPERTYSTATE] - property state

[PROPERTYCOUNTRY] - property country

[PROPERTYEMAIL] - property email

[PROPERTYWEB] - property web site

[PROPERTYPHONE] - property phone

[PROPERTYFAX] - property fax

[PROPERTYCONTACTLASTNAME] - property contact last name

[PROPERTYCONTACTFIRSTNAME] - property contact first name

[PROPERTYID] - property id number

[PROPERTYPOSTCODE] - property post code

[PROPERTYCURRENCY] - property currency code

[PROPERTYCURRENCYFRONT] - property currency symbol before number

[PROPERTYCURRENCYBACK] - property currency symbol after number

[PROPERTYLATITUDE] - property latitude

[PROPERTYLONGITUDE] - property longitude

[PROPERTYLOCATIONDESCRIPTION] - property location description

[PROPERTYLOCATIONDESCRIPTIONBR] - property location description with line break

[PROPERTYDIRECTIONS] - property directions from ( {{#fas:cog}} (SETTINGS) CHANNEL MANNAGER > PROPERTY CONTENT)

[PROPERTYHEADLINE] - property headline

[PROPERTYDESCRIPTION] - property description

[PROPERTYGENERALPOLICY] - property rental policy

[PROPERTYGENERALPOLICYBR] - property rental policy with line break

[PROPERTYLEGALPOLICY] - property rental policy / obsolete

[PROPERTYCANCELPOLICY] - property cancellation policy

[PROPERTYCANCELPOLICYBR] - property cancellation policy with line breaks

[PROPERTYHOUSERULES] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT)

[PROPERTYHOUSERULESBR] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT) with line break

[PROPERTYTEMPLATE1] - Property Template 1

[PROPERTYTEMPLATE2] - Property Template 2

[PROPERTYTEMPLATE3] - Property Template 3

[PROPERTYTEMPLATE4] - Property Template 4

[PROPERTYTEMPLATE5] - Property Template 5

[PROPERTYTEMPLATE5] - Property Template 6

[PROPERTYTEMPLATE7] - Property Template 7

[PROPERTYTEMPLATE8] - Property Template 8

[PROPERTYTEMPLATE1BR] - Property Template 1 with line breaks

[PROPERTYTEMPLATE2BR] - Property Template 2 with line breaks

[PROPERTYTEMPLATE3BR] - Property Template 3 with line breaks

[PROPERTYTEMPLATE4BR] - Property Template 4 with line breaks

[PROPERTYTEMPLATE5BR] - Property Template 5 with line breaks

[PROPERTYTEMPLATE6BR] - Property Template 6 with line breaks

[PROPERTYTEMPLATE7BR] - Property Template 7 with line breaks

[PROPERTYTEMPLATE8BR] - Property Template 8 with line breaks

[BOOKINGCOMHOTELID] - booking.com hotel id

[EXPEDIACOMHOTELID] - expedia.com hotel id

[PERMITID] - the permit ID

[CHECKINSTART] - check-in start time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND] - check-in end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND] - check-out end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[CHECKINSTART12] - check-in start time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND12] - check-in end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND12] - check-out end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[PROPERTYDESCRIPTION1] - Property Description 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCRIPTION2] - Property Description 2 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE1] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE2] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTDETAILSHEADER] - Guest Details Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTENQUIRYHEADER] - Guest Enquiry Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYCONFIRMBOOKBUTTON] - Confirm Booking Button Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOTAVAIL] - Room Not Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOPRICE] - Room No Price Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYNOROOMSAVAIL] - No Rooms Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGROUP] - shows the group keywords

== Room Variables ==
[ROOMID] - room id number

[ROOMNAME] - room names of all booked rooms (not for cancelled bookings use ROOMNAMEINC if used for cancelled bookings)

[ROOMNAMEBR] - room names with line break

[ROOMNAMEINC] room names of all booked rooms including for cancelled bookings

[ROOMNAMEINCBR] room names with line break

[ROOMNAME1] - room name of first booked room

[ROOMNAMES] - room names including quantity of each booked room

[ROOMNAMESNC] - room names including quantity of each booked room without cancelled rooms

[ROOMNAMESBR] - room names with line break

[ROOMNAMESNCBR] room names with line break without cancelled rooms

[ROOMNAMEOFFER] - room names of all booked rooms with offer name

[ROOMNAMEOFFERBR] - room names of all booked rooms with offer name with line break

[ROOMNAMEOFFERINC] room names of all booked rooms with offer name incl. cancelled bookings

[ROOMNAMEOFFERINCBR] - room names of all booked rooms with offer name with line break

[ROOMTYPEDESC] - room accommodation type first booked room

[ROOMTYPEDESCS] - room accommodation type all booked rooms

[ROOMTYPEDESCSINC] - room accommodation type all booked rooms including cancelled bookings

[ROOMSIZE] - size of the room

[ROOMTEMPLATE1] - ROOM Template 1

[ROOMTEMPLATE2] - ROOM Template 2

[ROOMTEMPLATE3] - ROOM Template 3

[ROOMTEMPLATE4] - ROOM Template 4

[ROOMTEMPLATE5] - ROOM Template 5

[ROOMTEMPLATE6] - ROOM Template 6

[ROOMTEMPLATE7] - ROOM Template 7

[ROOMTEMPLATE8] - ROOM Template 8

[ROOMTEMPLATE1BR] - ROOM Template 1 with linkbreak

[ROOMTEMPLATE2BR] - ROOM Template 2 with linkbreak

[ROOMTEMPLATE3BR] - ROOM Template 3 with linkbreak

[ROOMTEMPLATE4BR] - ROOM Template 4 with linkbreak

[ROOMTEMPLATE5BR] - ROOM Template 5 with linkbreak

[ROOMTEMPLATE6BR] - ROOM Template 6 with linkbreak

[ROOMTEMPLATE7BR] - ROOM Template 7 with linkbreak

[ROOMTEMPLATE8BR] - ROOM Template 8 with linkbreak

[ROOMMETAAUXTEXT] - room auxiliary text setting for first booked room {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > DISPLAY

[ROOMMETAAUXTEXTS] - room auxiliary text setting for all booked rooms

[ROOMMETAAUXTEXTSINC] - room auxiliary text setting for all booked rooms, incl. cancelled bookings

[INTERNALROOMNAME] - internal room name as used in the control panel, this is not the translated room name shown on the booking page

[OFFERID] - ID of the booked offer

[OFFERNAME] - booked offer name for all booked rooms

[OFFERNAME1] - offer name for this booked room only

[OFFERNAMEINC] - offer name for this booked room only including cancelled bookings

[OFFERDESCRIPTION1] - offer description 1 for all booked rooms

[OFFERDESCRIPTION1INC] - offer description 1 for all booked rooms incl. cancelled

[OFFERDESCRIPTION2] - offer description 2 for all booked rooms

[OFFERDESCRIPTION2INC] - offer description 2 for all booked rooms incl. cancelled

[OFFERDESCRIPTION1-1] - offer description 1 for this booked room

[OFFERDESCRIPTION2-1] - offer description 2 for this booked room

[OFFERSUMMARY] - summary offers

[OFFERSUMMARYINC] - summary offers including cancelled bookings

[UNITID1] - ID of the unit (number) for this booking number (coming soon)

[UNITNAME] - unit names of all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAMEINC] - unit names of all the assigned room types in the booking group including cancelled bookings

[UNITNAME:1] - additional information (first) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME:2] - additional information (second) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME1] - unit name of the assigned room for this booking number

[UNITNAME1:1] - additional information about the assigned room for this booking number / add the additional information on each line after a | symbol where you set the unit names

[UNITSTATUS1] - the status of the unit

[ROOMDESCRIPTION] - Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMDESCRIPTION1] - Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP

[LEAVINGDAYAVAIL] - returns yes or no, can be used to trigger an Auto Action

[NUMROOMSAVAIL] - returns the number of available rooms (-1 if overbooked), can be used to trigger an Auto Action

[ROOMRACKRATENUM] - Rack Rate from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMCLEANINGFEENUM] - Cleaning fee from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMSECURITYDEPOSITNUM] - Securty deposit from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERCENTNUM] - Tax percentate from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERSONNUM] - Tax per Person Night from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

== Booking Variables ==
[VIEWBOOKING] - create a URL to log into the control panel and view this booking (for hosts, not intended to be sent to guests)

[BOOKID] - booking reference number

[BOOKIDS] - booking reference numbers of all bookings in a group

[BOOKIDSINC] - booking reference of all bookings in a group including cancelled bookings

[GROUPID] - booking reference of the master booking

[REFERENCENUMBER] - booking reference (same as [BOOKID])

[BOOKIDLAST1] - Last 1 digit of booking number

[BOOKIDLAST2] - Last 2 digits of booking number

[BOOKIDLAST3] - Last 3 digits of booking number

[BOOKIDLAST4] - Last 4 digits of booking number

[BOOKIDLAST5] - Last 5 digits of booking number

[BOOKIDLAST6] - Last 6 digits of booking number

[BOOKIDLAST7] - Last 7 digits of booking number

[BOOKIDLAST8] - Last 8 digits of booking number

[BEDDING] - displays bedding info codes

[RANDOM1] - a 1 digit random number seeded from the booking number

[RANDOM2] - a 2 digit random number seeded from the booking number

[RANDOM3] - a 3 digit random number seeded from the booking number

[RANDOM4] - a 4 digit random number seeded from the booking number

[RANDOM5] - a 5 digit random number seeded from the booking number

[RANDOM6] - a 6 digit random number seeded from the booking number

[RANDOM7] - a 7 digit random number seeded from the booking number

[RANDOM8] - a 8 digit random number seeded from the booking number

[VOUCHERPHRASE1] - Voucher Phrase - change the number to the voucher you want to print out.

[VOUCHERAMOUNT1] - Voucher Amount - change the number to the voucher you want to print out.

=== Content from "Info" tab ===
[BOOKINGINFOITEMS] - Booking Info Codes - Codes and text

[BOOKINGINFOITEMSBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOTEXTS] - Booking Info Codes - Text only

[BOOKINGINFOTEXTSBR] Booking Info Codes - Text only with line break

[BOOKINGINFOCODES] - Booking Info Codes - Codes only

[BOOKINGINFOCODESBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOCODETEXT:infoCode] - the most recent Text value of the specified Booking Info Code, "infoCode" in this example

[BOOKINGINFOCODEDATE:infoCode]- the most recent date value of the specified Booking Info Code, "infoCode" in this example, supports custom date/time formats {%A, %e %B, %Y} after the infoCode

[INTERNALNOTES] - content from "Internal Notes" on the Info Tab

[INTERNALNOTESBR] - content from "Internal Notes" on the Info Tab with line break

[INTERNALNOTESHR] - content from "Internal Notes" on the Info Tab with separating line

=== Content from "Summary" tab see also under "Room" and "Property" ===
[STATUS] - status of booking

[SUBSTATUS] - sub status of the booking

[FIRSTNIGHT] - first night booked

[FIRSTNIGHTSHORT] - first night booked in 1 Apr 2016 format

[FIRSTNIGHTYYYY-MM-DD] - first night booked in YYYY-MM-DD format

[LASTNIGHT] - last night booked

[LASTNIGHTSHORT] - last night booked in 1 Apr 2016 format

[LASTNIGHTYYYY-MM-DD] - last night booked in YYYY-MM-DD format

[LEAVINGDAY] - check-out day

[LEAVINGDAYSHORT] - check-out day in 1 Apr 2016 format

[LEAVINGDAYYYYY-MM-DD] - check-out day in YYYY-MM-DD format

[NUMNIGHT] - number of nights

[NUMNIGHTS] - number of nights sum across group booking

[NUMNIGHTSINC] - number of nights sum across group booking incl. cancelled

[GUESTTITLE] - guest title on the "summary" tab of the booking

[GUESTFIRSTNAME] - first name on the "summary" tab of the booking

[GUESTNAME] - last name on the "summary" tab of the booking

[GUESTNAMES] - name of all guests in the booking on the "summary" tab of the booking

[GUESTNAMESINC] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings

[GUESTNAMESINCBR] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings with line break on the "summary" tab of the booking

[GUESTFULLNAME] - title, first name, last name on the "summary" tab of the booking

[GUESTFULLNAMES] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking

[GUESTFULLNAMESBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking

[GUESTFULLNAMESINC] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking incl. cancelled

[GUESTFULLNAMESINCBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking incl. cancelled

[GUESTCOMMENTS] - comments in the booking

[GUESTCOMMENTSBR] - comments in the booking with line breaks 

[NOTES] - notes

[NOTESBR] - notes with line breaks 

[GUESTARRIVALTIME] - arrival time

[NUMADULT] - number of adults in this room or in group if master booking (not for cancelled bookings use NUMADULTINC if used for cacelled bookings)

[NUMADULTINC] - number of adults in this room or in group if master booking incl. cancelled bookings

[NUMADULT1] - number of adults in this room

[NUMCHILD] - number of children in this room or in group if master booking (not for cancelled bookings use NUMCHILDINC if used for cacelled bookings)

[NUMCHILDINC] number of children in this room or in group if master booking including cancelled bookings

[NUMCHILD1] - number of children in this room

[NUMPEOPLE] - number of guests in this room or in group if master booking

[NUMPEOPLEINC] - number of guests in this room or in group if master booking incl. cancelled bookings

[NUMPEOPLE1] - number of people in this room

[GUESTPHONE] - guests phone number

[GUESTPHONENUM] - guests phone number with all non-numeric characters removed

[GUESTMOBILE] - guests mobile number

[GUESTMOBILENUM] - guests mobile number with all non-numeric characters removed

[MOBILELAST1] last digit of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST2] last 2 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST3] last 3 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST4] last 4 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST5] last 5 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST6] last 6 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[PHONELAST1] - last digit of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST2] - last 2 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST3] - last 3 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST4] - last 4 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST5] - last 5 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST6] - last 6 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[GUESTSMS:49] - attempt to convert the guest mobile number into a format suitable for SMS, if country code is missing add the one supplied in the template variable, if mobile number is empty use guest phone number instead.

[GUESTCOMPANY] - company name

[GUESTCOMPANYBR] - company name with line breaks

[GUESTFAX] - guests fax number

[GUESTFAXNUM] - guests fax number with all non-numeric characters removed

[GUESTADDRESS] - guests address

[GUESTADDRESSBR] - guests address with line breaks

[GUESTSADDRESSSBR1INC] - guests address with line breaks incl. cancelled bookings

[GUESTPOSTCODE] - guests postcode

[GUESTCITY] - guests city

[GUESTSTATE] - guests state

[GUESTCOUNTRY] - guests country from free text field is not empty, otherwise from selector list

[GUESTCOUNTRYHL] - guests country from free text field is not empty, otherwise from selector list in hosts language

[GUESTCOUNTRYGL] - guests country from free text field is not empty, otherwise from selector list in guests language

[GUESTCOUNTRYSELECT] - guests country from selector list

[GUESTCOUNTRYSELECTHL] - guests country from selector list in hosts language

[GUESTCOUNTRYSELECTGL] - guests country from selector list in guests language

[GUESTCOUNTRYTEXT] - guests country from free text field

[GUESTCOUNTRY2] - guests country from selector list as two letter code

=== Content from "Details" tab ===
[MESSAGE] - the content of the booking message field

[MESSAGEBR] - the content of the booking message field with line breaks 

[GUESTCUSTOMQ1] - answer to custom question 1

[GUESTCUSTOMQ1BR] - answer to custom question 1 with line breaks 

[GUESTCUSTOMQ2] - answer to custom question 2

[GUESTCUSTOMQsBR] - answer to custom question 2 with line breaks 

[GUESTCUSTOMQ3] - answer to custom question 3

[GUESTCUSTOMQ3BR] - answer to custom question 3 with line breaks 

[GUESTCUSTOMQ4] - answer to custom question 4

[GUESTCUSTOMQ4BR] - answer to custom question 4 with line breaks 

[GUESTCUSTOMQ5] - answer to custom question 5

[GUESTCUSTOMQ5BR] - answer to custom question 5 with line breaks 

[GUESTCUSTOMQ6] - answer to custom question 6

[GUESTCUSTOMQ6BR] - answer to custom question 6 with line breaks 

[GUESTCUSTOMQ7] - answer to custom question 7

[GUESTCUSTOMQ7BR] - answer to custom question 7 with line breaks 

[GUESTCUSTOMQ8] - answer to custom question 8

[GUESTCUSTOMQ8BR] - answer to custom question 8 with line breaks 

[GUESTCUSTOMQ9] - answer to custom question 9

[GUESTCUSTOMQ9BR] - answer to custom question 9 with line breaks 

[GUESTCUSTOMQ10] - answer to custom question 10

[GUESTCUSTOMQ10BR] - answer to custom question 10 with line breaks 

[REFERENCE] - content of the booking reference field

[NUMROOM] - the quantity of rooms booked (first room type only)

[NUMROOMS] - the quantity of rooms booked (sum of all rooms and room types)

[NUMROOMSINC] - the quantity of rooms booked (sum of all rooms and room types) inc. cancelled

[FLAG] - Flag

[STATUSCODE] - 'Status Code' (Under tab 'Detail'. Can be a value between 0-100.)

[ORIGINALREFERRER] - Original referrer

[REFERRER] - Referrer

[APIREF] - the booking number at the originating channel

[APISOURCE] - Beds24 channel number

[APISOURCETEXT] - human readable name of the channel

[BOOKINGIP] - ip address of booker's computer

[APIMESSAGE] - api message sent by originating channel from the Channel Info setting

[BOOKINGDATE] - booking date in guests language

[BOOKINGTIMEDATE] - booking date and time in guests language

[BOOKINGDATEYYYY-MM-DD] - booking date in YYYY-MM-DD format

see date and time variables below for custom time formats.

=== Content from "Charges and Payments" tab (also see "Invoice/Invoicee/Room") ===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[RATEDESC] - rate description (in the booking popup under the tab 'Charges & Payments')

[RATEDESCBR] - name of the rate with HTML to force new lines

[PRICE] - Value in price field (number entered in the price field of the booking) with currency symbol

[PRICENC] - Value in price field (number entered in the price field of the booking) without currency symbol (do not use in calculations, use PRICENUM)

[PRICE:10%] - Percentage value of Price

[PRICE:-10] - Price with offset amount

[PRICENUM] - As per [PRICE] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[PRICENUM:] - As per [PRICE:] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSCOMMISSION] - Value in price field less value in commission field with currency symbol

[PRICELESSCOMMISSIONNUM] - As per [PRICELESSCOMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSTAX] - Value in price field less value in tax field with currency symbol

[PRICELESSTAXNUM] - As per [PRICELESSTAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE] - Average Nightly Price with currency symbol

[AVPRICENUM] - Average Nightly Price with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE:20%] - Percentage value of Average Nightly Price

[AVPRICE:15] - Average Nightly Price with offset amount

[BASEPRICE] - Lodging Price

[BASEPRICENUM] - same as [BASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPPRICE] - Lodging Price for Group

[BASEGROUPPRICENUM] - same as BASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEVAT] - Lodging Price vat amount

[BASEVATNUM] - same as [BASEVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPVAT] - Lodging Price vat amount for Group

[BASEGROUPVATNUM] - same as BASEGROUPVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEPRICE] - Average Nightly Lodging Price

[AVBASEPRICENUM] - same as [AVBASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEGROUPPRICE] Average Nightly Lodging Price for Group

[AVBASEGROUPPRICENUM] - same as [AVBASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[DEPOSIT] - Value in deposit field with currency symbol

[DEPOSITNUM] - As per [DEPOSIT] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[TAX] - Value in tax field with currency symbol

[TAXNUM] - As per [TAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[COMMISSION] - Value in commission field with currency symbol

[COMMISSIONNUM] - As per [COMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[COMMISSIONGROUP] - Value of the commission of the complete group booking with currency symbol

[COMMISSIONGROUPNUM] - As per [COMMISSIONGROUP] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[GUESTVOUCHER] - voucher code used with booking

[CARDLASTFOUR] - last 4 digits of card

[CARDFIRSTSIX] - first 6 digits of card

===Content from Invoice" tab===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[BOOKINGINVOICEENAME] - invoicee name assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

===Content from "Group Invoice" tab===
[GROUPNOTE] - group note

=== Content from "Mail & Actions" tab ===
[GUESTEMAIL] - guest's Email address on the "Mail & Action" tab of the booking

[GUESTLANGUAGE] - guest language

[EMAIL:00] - Status of an Auto Action email. Replace 00 with the number of the Auto Action. This shows if the email has been sent and if so, the time it was sent.

=== Content from "Guests" tab ===
[GUESTSID] - all IDs of this booking

[GUESTSID1] - ID of the first guest

[GUESTSIDS] - all IDs for all bookings in the group

[GUESTSNAME] - name of all guests listed on the "guests" tab of this booking

[GUESTSNAMES] - name of all guests listed on the "guests" tab of the booking of the group booking

[GUESTSNAMESINC] - name of all guests listed on the "guests" tab of the booking of the group booking incl. cancelled

[GUESTSFIRSTNAMES] - first name of all guests listed on the "guests" tab of this booking last separated by an &

[GUESTSFIRSTNAMESINC] - first name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSLASTNAMES] - last name of all guests listed on the "guests" tab of this booking

[GUESTSLASTNAMESINC] - last name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSADDRESSSBR1] - address of the first guest on the "guests" tab of this booking group

[GUESTSADDRESSSBR1INC] - address of the first guest on the "guests" tab of this booking group incl. cancelled

[GUESTSAFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in international format

[GUESTSAFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in International format

[GUESTSBFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in European format

[GUESTSBFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in European format

[GUESTSNUMBOOKINGS1] - the total number of bookings made by the first guest, a group booking counts as one booking.

[GUESTSNUMSTAYS1] - the total number of bookings not cancelled and not in the future made by the first guest, a group booking counts as one booking.

[GUESTSCUSTOMQ1S] - answer to custom question 1 for all guests

[GUESTSCUSTOMQ1SINC] - answer to custom question 1 for all guests including cancelled bookings

[GUESTSCUSTOMQ2S] - answer to custom question 2 for all guests

[GUESTSCUSTOMQ2SINC] - answer to custom question 2 for all guests including cancelled bookings

[GUESTSCUSTOMQ3S] - answer to custom question 3 for all guests

[GUESTSCUSTOMQ3SINC] - answer to custom question 3 for all guests including cancelled bookings

[GUESTSCUSTOMQ4S] - answer to custom question 4 for all guests

[GUESTSCUSTOMQ4SINC] - answer to custom question 4 for all guests including cancelled bookings

[GUESTSCUSTOMQ5S] - answer to custom question 5 for all guests

[GUESTSCUSTOMQ5SINC] - answer to custom question 5 for all guests including cancelled bookings

[GUESTSCUSTOMQ6S] - answer to custom question 6 for all guests

[GUESTSCUSTOMQ6SINC] - answer to custom question 6 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 7 for all guests

[GUESTSCUSTOMQ7SINC] - answer to custom question 7 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 8 for all guests

[GUESTSCUSTOMQ8SINC] - answer to custom question 8 for all guests including cancelled bookings

[GUESTSCUSTOMQ9S] - answer to custom question 9 for all guests

[GUESTSCUSTOMQ9SINC] - answer to custom question 9 for all guests including cancelled bookings

[GUESTSCUSTOMQ10S] - answer to custom question 10 for all guests

[GUESTSCUSTOMQ10SINC] - answer to custom question 10 for all guests including cancelled bookings

===Cancellation, Management and Guest Login===
[CANCELLEDTIME] - date when the booking was cancelled

[CANCELLEDTIME:{%A, %e %B, %Y}] - date when the booking was cancelled display can be any valid PHP strftime format string

[CANCELURL] - URL to view and cancel bookings

[CANCELDATE] - date until when the booking is cancellable displaying a phrase

[CANCELDATEYYYY-MM-DD] - date until when the booking is cancellable displaying a date. If the date is in the past 00-00-0000 will be shown

[DAYSTOCANCEL] - number of days from today until booking can no longer be cancelled (Not applicable for OTA bookings)

[CANCELUNTIL] - shows the number of days between check-in and the last day the booking can be cancelled. If guest can always cancel it shows 0, if guest can never cancel it shows 999. (Not applicable for OTA bookings)

[GUESTLOGIN] - URL to view bookings

[TURNOVERDAYS] - days until next arrival into the same unit not considering black bookings

[TURNOVERDAYSB] - days until next arrival into the same unit considering black bookings

[VACANTDAYS] days from previous checkout to check in of current booking not considering black bookings

[VACANTDAYSB] days from previous checkout to check in of current booking considering black bookings

==Date and Time==

[CURRENTDATE] - current date

[CURRENTDATEYYYY-MM-DD] - current date in YYYY-MM-DD format

[CURRENTDATE:{%A, %e %B, %Y}] - current date

[CURRENTDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[CURRENTTIME] - current time and the display can be any valid PHP strftime format string.

[CURRENTTIME:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[DAYSTOCHECKIN] - number of days until check-in

[INADVANCE] - number of days between booking and check-in

[DAYSBETWEEN:2019-11-01:2019-11-10] - this template variable will calculate the number of days between the :: the dates need to be in yyyy-mm-dd format. Template variables can be used for calculation.

Example: [[DAYSBETWEEN:[FIRSTNIGHT:+5 days{%G-%m-%d}]:[CURRENTDATE:{%G-%m-%d}]] will calculate the days between 5 days after check-in and today.

[FIRSTNIGHT:{%A, %e %B, %Y}] - first night booked

[FIRSTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LASTNIGHT:{%A, %e %B, %Y}] - last night booked

[LASTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LEAVINGDAY:{%A, %e %B, %Y}] - check-out

[LEAVINGDAY:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[BOOKINGDATE:{%A, %e %B, %Y}] - booking date

[BOOKINGDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[MODIFYDATE:{%A, %e %B, %Y}] - last booking modification date/time, the display can be any valid PHP strftime format string.

[PAYMENTDATE:{%A, %e %B, %Y}] - most recent payment date

[PAYMENTDATE:+1day{%A, %e %B, %Y}:1:1000] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format. The second parameter specifies the payment to show, 0 or missing means the most recent payment. The third parameter specifies the invoicee.

[AUTHORIZEUNTIL] - date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[AUTHORIZEUNTIL{%A, %e %B, %Y}] - custom format date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[FORMATDATE:[any template variable that creates a date]{%A, %e %B, %Y}] - custom format the date. The date value could be included by inserting a different template variable containing a date.

The following codes can be used in any order between the {} brackets to create custom time and date formats.

%a An abbreviated textual representation of the day Sun through Sat
%A A full textual representation of the day Sunday through Saturday
%d Two-digit day of the month (with leading zeros) 01 to 31
%e Day of the month, with a space preceding single digits. 1 to 31
%j Day of the year, 3 digits with leading zeros 001 to 366
%u ISO-8601 numeric representation of the day of the week 1 (for Monday) through 7 (for Sunday)
%w Numeric representation of the day of the week 0 (for Sunday) through 6 (for Saturday)
%U Week number of the given year, starting with the first Sunday as the first week 13 (for the 13th full week of the year)
%V ISO-8601:1988 week number of the given year, starting with the first week of the year with at least 4 weekdays, with Monday being the start of the week 01 through 53 (where 53 accounts for an overlapping week)
%W A numeric representation of the week of the year, starting with the first Monday as the first week 46 (for the 46th week of the year beginning with a Monday)
%b Abbreviated month name, based on the locale Jan through Dec
%B Full month name, based on the locale January through December
%h Abbreviated month name, based on the locale (an alias of %b) Jan through Dec
%m Two digit representation of the month 01 (for January) through 12 (for December)
%C Two digit representation of the century (year divided by 100, truncated to an integer) 19 for the 20th Century
%g Two digit representation of the year going by ISO-8601:1988 standards (see %V) Example: 09 for the week of January 6, 2009
%G The full four-digit version of %g Example: 2008 for the week of January 3, 2009
%y Two digit representation of the year Example: 09 for 2009, 79 for 1979
%Y Four digit representation for the year Example: 2038
%H Two digit representation of the hour in 24-hour format 00 through 23
%k Hour in 24-hour format, with a space preceding single digits 0 through 23
%I Two digit representation of the hour in 12-hour format 01 through 12
%l (lower-case 'L') Hour in 12-hour format, with a space preceding single digits 1 through 12
%M Two digit representation of the minute 00 through 59
%p UPPER-CASE 'AM' or 'PM' based on the given time Example: AM for 00:31, PM for 22:23
%P lower-case 'am' or 'pm' based on the given time Example: am for 00:31, pm for 22:23
%r Same as "%I:%M:%S %p" Example: 09:34:17 PM for 21:34:17
%R Same as "%H:%M" Example: 00:35 for 12:35 AM, 16:44 for 4:44 PM
%S Two digit representation of the second 00 through 59
%T Same as "%H:%M:%S" Example: 21:34:17 for 09:34:17 PM
%X Preferred time representation based on locale, without the date Example: 03:59:16 or 15:59:16
%z The time zone offset. Example: -0500 for US Eastern Time
%Z The time zone abbreviation. Example: EST for Eastern Time
%c Preferred date and time stamp based on locale Example: Tue Feb 5 00:45:10 2009 for February 5, 2009 at 12:45:10 AM
%D Same as "%m/%d/%y" Example: 02/05/09 for February 5, 2009
%F Same as "%Y-%m-%d" (commonly used in database datestamps) Example: 2009-02-05 for February 5, 2009
%s Unix Epoch Time timestamp (same as the time() function) Example: 305815200 for September 10, 1979 08:40:00 AM
%x Preferred date representation based on locale, without the time Example: 02/05/09 for February 5, 2009
%n A newline character ("\n")
%t A Tab character ("\t")
%% A literal percentage character ("%")

== Booking Group variables ==
=== Custom Booking Group Table ===
create your own booking group list by specifying the columns in the order you want them to appear.

for example: [BOOKGROUP:PROP_ROOM_BREF_NAME]

column parameters

100% = 100% width

ADDR = Booking address

ADUL= the number of adults

ARIV = Arrival date

BOPR = Bold prices

BREF = Booking number

BRL1 = Last digit of booking number

BRL2 = Last 2 digits of booking number

BRL3 = Last 3 digits of booking number

BRL4 = Last 4 digits of booking number

BRL5 = Last 5 digits of booking number

BRL6 = Last 6 digits of booking number

CITY = Booking city

CHAC = Charges with currency symbol

CHAR = Charges

CHIL = Number of children

COUN = Booking country

DEPT = Departure date

EMAI = Booking Email

EXSP = extra space between rows

FLAG = Booking flag text

FNAM = Booking first name

GADD = Guest address

GCIT = Guest city

GCOM = Guest company

GCOU = Guest country

GFLA = Guest flag text

GFNA = Guest first name

GLNA = Guest last name

GMOB = Guest mobile

GNAM = Guest full name

GEMA = Guest Email

GNOT = Guest note

GPOS = Guest postcode

GREF = Guest Id

GSTA = Guest state

GTEL = Guest phone

ICAN = Include cancelled bookings

LNAM = Booking last name

MOBI = Booking mobile

NAME = Booking full name

NOHE = no header

NOTE = Booking note

NUMN = Number of nights booked

ONAM = Offer Name

ONLY = Just show the one booking

PAIC = Payment amount with currency symbol

PADD = Property Address

PAID = Paid amount

PCIT = Property City

PEOP = Number of guests

PHON = Booking phone

POST = Booking postcode

PROP = Property name

RDE0 = Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

RDE1 = Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES> ROOMS > SETUP

RNAM = Room Display Name

ROOM = Room name

RQTY = shows the number of rooms for each booking and a total at the bottom

STAT = Booking state

STUS = Status

TEXT = Prints a plain text table instead of HTML

TOTA = Total price

UNI2 = Unit first additional information

UNI3 = Unit second additional information

UNIT = Unit name

Connect the parameters with an underscore.

Examples:

[BOOKGROUP:PROP_ROOM_BREF_NAME] will display the property name, room name, booking number and guest name in this order.

[BOOKGROUP:BREF_NAME_PROP_ROOM] will display the booking number, guest name property name and room name in this order.

=== Booking Group Table with fixed content===
[BOOKGROUPROOMLIST] - create a table of guest names including room type for a group booking

[BOOKGROUPROOMLISTTOTAL] - create a table of guest names including room type for a group booking with guest totals

[BOOKGROUPROOMLISTCHARGETOTAL] - create a table of guest names including room type and charge for a group booking with guest totals

[BOOKGROUPNAMELIST] - create a table of guest names including room type and unit for a group booking

[BOOKGROUPNAMELISTTOTAL] - create a table of guest names including room type and unit for a group booking with guest totals

[BOOKGROUPNAMELISTCHARGETOTAL] - create a table of guest names including room type and unit and charge for a group booking with guest totals

[BOOKGROUPUNITLIST] - create a table of guest names including unit for a group booking

[BOOKGROUPUNITLISTTOTAL] - create a table of guest names including unit for a group booking with guest totals

[BOOKGROUPUNITLISTCHARGETOTAL] - create a table of guest names including unit and charge for a group booking with guest totals

== Invoice Variables ==
[INVOICENUMBER] - invoice number

[INVOICENUMBERS] - invoice number if invoicees are involved

[INVOICEDATE] - invoice date

[INVOICEDATES] - invoice date invoice number if invoicees are involved

[INVOICEDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be any valid PHP strftime format string.

[INVOICEDATES:+1day{%A, %e %B, %Y}] - optional date offset and display format - invoice date invoice number if invoicees are involved, The offset can be any plus or minus any number of days and the display can be any valid PHP strftime format string.

=== Invoice Values ===
These template variables will display a value form the invoice.

==== Custom Invoice Values====
You have the option to create a custom invoice variable to display a value from an invoice. [INVOICEVAL with a selection of the following variables specifies the calculation:

CHA - charges

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

DES - used as "DESsome description" - gives the sum of values containing the description "some description"

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

IT1 - item 1 in the invoice

IT2 - item 2 in the invoice

IT3 - item 3 in the invoice

IT4 - item 4 in the invoice

IT5 - item 5 in the invoice

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NUM - show with decimal place (for scripts)

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

UPS1 - upsell 1

UPS2 - upsell 2

UPS3 - upsell 3

UPS4 - upsell 4

UPS5 - upsell 5

ONE - shows only items from the specified booking (not the booking group)

PAY - shows payments

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICEVAL:PAY_THO] will show payments with a thousands separator

[INVOICEVAL:UPS1_UPS2] will show the sum of upsell 1 and upsell 2

==== Standard Invoice Values====
[INVOICEBALANCE] - invoice balance

[INVOICEBALANCE:50%] - percentage of invoice balance

[INVOICEBALANCE:-100] - invoice balance with offset amount

[INVOICEBALANCENUM] - As per [INVOICEBALANCE] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCENUM:] - As per [INVOICEBALANCE:] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPARTBALANCE:status1,status2,!status4:10%] - Calculate the balance of all invoice items with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset is optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTBALANCENUM:status1,status2,status4:10%] - As per INVOICEPARTBALANCE but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCE1] - invoice balance of one booking only, not the booking group

[INVOICEBALANCE1NUM] - As per [INVOICEBALANCE1] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGES] - invoice sum of all charges

[INVOICECHARGES:50%] - invoice sum of all charges with percentage multiplier

[INVOICECHARGES:-100] - invoice sum of all charges with offset

[INVOICECHARGESNUM] - As per [INVOICECHARGES] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGESNUM:] - As per [INVOICECHARGES:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPARTCHARGES:status1,status2,!status4:10%] - Calculate the balance of all invoice charges with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTCHARGESNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPAYMENTS] - invoice sum of all payments

[INVOICEPAYMENTS:50%] - invoice sum of all payments with percentage multiplier

[INVOICEPAYMENTS:-100] - invoice sum of all payments with offset

[INVOICEPAYMENTSNUM] - As per [INVOICEPAYMENTS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPAYMENTSNUM:50%] - As per [INVOICEPAYMENTS:50%] but the value is displayed with a decimal point and no thousands separator.

[INVOICEPARTPAYMENTS:status1,status2,!status4:10%] - Calculate the balance of all invoice payments with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTPAYMENTSNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY] - all (auto and manual) pending payments including failed

[INVOICEPENDPAYNEXTDATE] - date of the next pending payment

[INVOICEPENDPAYNEXTDATE:] - date of the next pending payment display can be any valid PHP strftime format string. Information about PHP strftime Strings can be find found here: http://php.net/manual/de/function.strftime.php

[INVOICEPENDPAYNUM] - all (auto and manual) pending payments including failed but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYNUM1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee) The value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO] - auto pending payments before due date

[INVOICEPENDPAYAUTONUM] - auto pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYAUTONUM1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAIL] - failed pending payments (all also past)

[INVOICEPENDPAYFAILNUM] - failed pending payments (all also past) but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYFAIL234] - failed pending payments (all also past) for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAILNUM234] - failed pending payments (all also past) for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYRULE1] - shows all pending payment for this rule (exchange 1 for the rule number)

[INVOICEPENDPAYRULENUM1] - shows all pending payment for this rule (exchange 1 for the rule number) displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYMANUAL] - manual pending payments

[INVOICEPENDPAYMANUALNUM] - manual pending payments but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALNOTDUE] manual pending payments before due date

[INVOICEPENDPAYMANUALNOTDUENUM] manual pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALOVERDUE] manual pending payments after due date

[INVOICEPENDPAYMANUALOVERDUENUM] manual pending payments after due date but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITS] - invoice sum of all credit items (negative items)

[INVOICECREDITS:50%] - invoice sum of all credit items with percentage multiplier

[INVOICECREDITS:-100] - invoice sum of all credit items with offset

[INVOICECREDITSNUM] - As per [INVOICECREDITS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITSNUM:] - As per [INVOICECREDITS:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEDEBITS] - invoice sum of all debit items (positive items)

[INVOICEDEBITS:50%] - invoice sum of all debit items with percentage multiplier

[INVOICEDEBITS:-100] - invoice sum of all debit items with offset

[INVOICEDEBITSNUM] - As per [INVOICEDEBITS] but the value is displayed with a decimal point and no thousands separator (for calculations) (for calculations)

[INVOICEDEBITSNUM:] - As per [INVOICEDEBITS:] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT] - invoice sum of all vat value

[INVOICEVATNUM] - invoice sum of all vat value for calculations)

[INVOICEFIRSTITEM] - price of the item listed first in the invoice

[INVOICEFIRSTITEMNUM] - price of the item listed first in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICESECONDITEM] - price of the item listed second in the invoice

[INVOICESECONDITEMNUM] - price of the item listed second in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICETHIRDITEM] - price of the item listed third in the invoice

[INVOICETHIRDITEMNUM] - price of the item listed third in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFOURTHITEM] - price of the item listed fourth in the invoice

[INVOICEFOURTHITEMNUM] - price of the item listed fourth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFIFTHITEM] - price of the item listed fifth in the invoice

[INVOICEFIFTHITEMNUM] - price of the item listed fifth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL0] - base price without upsell items or other charges added later

[INVOICEUPSELLNUM0] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL1] - value of upsell item 1 (number can be between 0 to 20)

[INVOICEUPSELLNUM1] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELLQTY1] - quantity of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLNAME1] - name of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLSTATUS1] - stautus of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLHEADLINE1] - headline (name and status if used of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLDESCRIPTION1] - description of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLAMOUNTNUM1] - amout of upsell item 1

[INVOICEUPSELLTYPE1] - type of upsell item 1

[INVOICEUPSELLPER1] - per of upsell item 1

[INVOICEUPSELLPERIOD1] - period of upsell item 1

[INVOICEEXTRAITEMDESC1] - Name of extra invoice item 1 (number can be between 0 to 20)

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEMNUM1] - as per [INVOICEEXTRAITEM1] but the value is displayed with a decimal point and no thousands separator (for calculations).

[INVOICEEXTRAITEMQTY1] - quantity of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEGROSS:1] - gross amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

INVOICEGROSSNUM:1] gross amount of the inserted VAT rate (number is the VAT rate)

[INVOICENET:1] - net amount of the inserted VAT rate (number is the VAT rate)

[INVOICENETNUM:1] - net amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT:1] - VAT amount of the inserted VAT rate (number is the VAT rate)

[INVOICEVATNUM:1] VAT amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEITEMBYDESC:Searchterm] - searches the invoice for items with this search term and adds them up

[INVOICEITEMBYDESCNUM:Searchterm] - searches the invoice for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEPAYMENTBYDESC:Searchterm] - searches the payments for items with this search term and adds them up

[INVOICEPAYMENTBYDESCNUM:Searchterm] - searches the payments for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

=== Invoice Table ===
These template varibles will display an invoice table.
==== Standard Invoice Tables ====
[INVOICETABLE] - invoice table

[INVOICETABLEVAT] - invoice table with vat information and vat summary

[INVOICETABLE:$1.1$] - invoice table and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEPART:status1,status2,!status4] - Invoice table showing only items with matching status. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1.

[INVOICETABLE2] - invoice table with status field

[INVOICETABLE2:$1.1$] - invoice table with status field and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLECHARGES] - invoice table showing charges only

[INVOICETABLECHARGESINVOICEE1234] - invoice table showing charges only assigned to the specified invoicee, specify the invoicee Id number.

[INVOICETABLENOTOT] - invoice table without grand total

[INVOICETABLENOTOT:$1.1$] - invoice table without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLENOTOT2] - invoice table with status field without grand total

[INVOICETABLENOTOT2:$1.1$] - invoice table with status field without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT:$1.1$] - invoice table with vat information and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACT] - compact version of invoice table with vat information and vat summary

[INVOICETABLEVATCOMPACT:$1.1$] - compact version of invoice table with vat information and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACTNOSUM] - compact version of invoice table with vat information without vat summary

[INVOICETABLEVATCOMPACTNOSUM:$1.1$] - compact version of invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATNOSUM] - invoice table with vat information without vat summary

[INVOICETABLEVATNOSUM:$1.1$] - invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEDATEVATNOSUM] - invoice table with vat information and date without vat summary

[INVOICETABLEDATEVATNOSUM:$1.1$] - invoice table with vat information and date without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2] - invoice table with vat information and status field and vat summary

[INVOICETABLEVAT2:$1.1$] - invoice table with vat information and status field and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2NOSUM] - invoice table with vat information and status field without vat summary

[INVOICETABLEVAT2NOSUM:$1.1$] - invoice table with vat information and status field without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCHARGES] - invoice table showing charges only with vat information and vat summary

[INVOICETABLENOPRICE] - invoice table with no price information

[INVOICETABLEINVOICEE] - invoice table excluding items assigned to an invoicee.

[INVOICETABLEINVOICEE1234] - invoice table for a specific invoicee, specify the invoicee Id number.

[UPSELLTABLE] - table with all upsell items

[UPSELLTABLEVAT] - table with all upsell items with vat information and vat summary

[UPSELLTABLENOREFUND] - table with all upsell items except refundable items

==== Custom Invoice Table ====
You have the option to create a custom invoice table. Available content variables are:

AMO - shows the net value (price x quantity)

CEX - charges excluded (charges will not be shown)

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

CUA - currency symbol showing after the numbers. Example: CUA€ will show € after the figures

CUB - currency symbol showing before the numbers. Example: CUB€ will show € before the figures

DAT - adds a date column - you have the option to control the format of the date using [[Template_Variables#Date_and_Time|date and time variables]] for example DAT{%d-%m-%Y}

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

GAT - sum for each column

GRP - Group Totals. Displays the same items as a total

GRT - Grand Total

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

LAN - language. Example LANDE will force the language to German

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NIN - do not show invoice number and invoice date on locked invoices

NOC - charges will not be displayed but their vat values are still calculated for the vat summary (VAT)

NOP - payments will not be displayed

ONE - shows only items from the specified booking (not the booking group)

ORB - order by booking, this keeps the items for each booking (room) together in the table

PAA - shows a column with payment amounts

PAY - shows payments

PEN - shows pending payments description

PPA - shows pending payments amount

PRI - shows prices in a column

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

STA- shows staus

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

TOT - shows total amounts

VAA - shows VAT amounts

VAP - shows VAT percents

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICE:PRI_QTY_CUA€] will create an invoice table with price and quantity in Euros.

[INVOICE:PAY_TOT_CEX] will create an invoice table which will only show payments.

[INVOICE:PRI_QTY_CUA_TOT_VAT_QTY_PAY_GRT_AMO_VAA] will create an invoice table with more information.

[INVOICE:SIN TRANSPORT] will create an invoice table with the Invoice item description for any items with the Status = Transport.

== Invoicee Variables ==
[INVOICEEBALANCE] - invoice balance for unassigned invoice items.

[INVOICEEBALANCENUM] - invoice balance for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEBALANCE1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEEBALANCENUM1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEECHARGES] - invoice charges for unassigned invoice items.

[INVOICEECHARGESNUM] - invoice charges for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEECHARGES1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEECHARGESNUM1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS] - invoice payments for unassigned invoice items.

[INVOICEEPAYMENTSNUM] - invoice payments for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEEPAYMENTSNUM1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEENAME] - name of the invoicee account the invoice is assigned to or blank

[INVOICEECODE] - code of the invoicee account the invoice is assigned to or blank

[INVOICEECURRENCY] - currency of the invoicee account the invoice is assigned to if it is not the property default or blank

[INVOICEENOTES] - value of the "Notes" field for the invoicee

[INVOICEETEMPLATE1] - template value 1 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE2] - template value 2 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE3] - template value 3 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE4] - template value 4 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE5] - template value 5 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE6] - template value 6 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE7] - template value 7 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE8] - template value 8 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE1BR] - template value 1 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE2BR] - template value 2 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE3BR] - template value 3 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE4BR] - template value 4 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE5BR] - template value 5 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE6BR] - template value 6 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE7BR] - template value 7 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE8BR] - template value 8 of the invoice account the invoice is assigned to or blank with linkebreak

== Payment Request Variables ==
[PAYURL] - Creates a payment url for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYURL:25%] - Creates a payment url for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYURL:200] - Creates a payment url for the payment request url for a fixed amount. nt.

[PAYLINK] - Creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYLINK:25%] -Creates a payment link (HTML A tag) for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYLINK:200] - Creates a payment link (HTML A tag) for the payment request) for a fixed amount.

[PAYBUTTON] - Creates a payment button for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYBUTTON:25%] - Creates a payment button for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYBUTTON:200] - Creates a payment button for the payment request for a fixed amount.

[PAYPALURL] - Creates a Paypal payment url for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALURL:25%] - Creates a Paypal payment url for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALURL:200] - Creates a Paypal payment url for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALLINK] - Creates a Paypal payment link (HTML A tag) for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALLINK:25%] - Creates a Paypal payment link (HTML A tag) for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALLINK:200] - Creates a Paypal payment link (HTML A tag) for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALBUTTON] - Creates a Paypal payment button for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYPALBUTTON:25%] - Creates a Paypal payment button for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYPALBUTTON:200] - Creates a Paypal payment button for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount. Not recommended for emails.

Add a H to exclude a gateway from displaying. Example: [PAYURL:200:HST] will hide Stripe

== Text Operators ==

[REPLACE|searchForThisText|replaceWithThisText|textToSearch] - replace "searchForThisText" with "replaceWithThisText" within the text "textToSearch"

[SUBSTR|startCharacterNumber|numberOfCharacters|textToGetSubstringFrom] - get a sub string from "textToGetSubstringFrom" starting at character "startCharacterNumber" (integer, 0 is the first char) with a length of "numberOfCharacters" (integer)

1. [SUBSTR|0|4|[GUESTPHONENUM]]

This will test for the first 4 characters of the Guest phone number.

[TRIM| string to trim ] - remove whitespace from the start and end of " string to trim "

== iCal Links ==
These template variables will create iCal links which allow the booking to be added to a calendar.

[ICALURL] - Calendar link

[ICALURL:16] - Calendar link with check-in hour. Replace '16' with the hour check-in starts.

[ICALURL::10] - Calendar link with check-out hour. Replace '10' with the hour with the hour check-out ends.

[ICALURL:::summary text] - Calendar link with a summary text

[ICALURL::::description text] - Calendar link with a descriptive text

Example:

Calendar link with check-in time 16:00, check-out time 10:00, the summary text "Booking" and the description text "Sunny Hotel":

[ICALURL:16:10:Booking:Sunny Hotel]

== Mathematical Operators ==

Place mathematical operators between two numbers or between two template variables that return a number.

[+] - Example: 2 [+] 3 = 5

[-] - Example: 5 [-] 1 = 4

[*] - Example: 3 [*] 4 = 12

[/] - Example: 15 [/] 5 = 3

[MIN] - Example: 2 [MIN] 3 = 2

[MAX] - Example: 2 [MAX] 3 = 3

Brackets are not supported as a way to control processing order, the processing order is fixed as *, /, +, -, MIN, MAX

If you want to use * and - in the same calculation, for example you need 20% of the result, then you will need to use the calculation below as a * calculation will be calculated first.

[INVOICECHARGESNUM][*]0.2[-][INVOICESECONDITEMNUM][*]0.2[-][COMMISSIONNUM][*]0.2

{{#fas:lightbulb}} Property Template 1-8 and Room Template 1-8 can be used to set calculations. If using Room Templates to make a calculation, then use Room Template 8 before Room Template 7.

If you want to see the value 10.
Set Room template 6 = [ROOMTEMPLATE7][+][ROOMTEMPLATE8] and enter 4 in Room template 7 and 6 in Room template 8.

You can set a calculation in Room Templates to show in Property Templates, but not the other way around. So "Property Template1" could pull the calculation of [ROOMTEMPLATE6] and the result = 10.

=== Rounding and controlling decimal places ===

==== Default ====

2 [/] 3 = 0.66666666666667

==== Rounding to the nearest integer ====

2 [/.0] 3 = 1

==== Rounding to 1,2,3 or 4 decimal place(s) ====

2 [/.1] 3 = 0.7

2 [/.2] 3 = 0.67

2 [/.3] 3 = 0.667

2 [/.4] 3 = 0.6667

This works on all operators including [MIN] and [MAX]

Note: Always use the template variables ending with NUM. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Currency Conversion ==

[CONVERT:EUR-USD] - get the actual conversion rate between two currencies, this can be used with math functions to show alternative currency values. All currencies supported by the booking page currency selector can be used.

Example: [INVOICECHARGESNUM] [*.2] [CONVERT:EUR-USD] will convert the invoice charge value from Euros to USD with two decimal points.

If you use the multiplier to convert currencies for channels: For example hotel id 123456 and a multiplier to convert USD to EUR at todays rate:

123456*[CONVERT:USD-EUR]*

or this to convert EUR to USD

123456*[CONVERT:EUR-USD]

123456*[CONVERT:USD-EUR][/]0.85 will convert to Euros and divides the price by 0.85 which raises it by circa 15%

==Account Variables (account of the booking) ==

[ACCOUNTUSERNAME] - Username of the account owning the booking

[LOGGEDINACCOUNTUSERNAME] - Username of the person logged in

[ACCOUNTID] - account id of the booked property

[ACCOUNTTEMPLATE1] - Account Template 1

[ACCOUNTTEMPLATE2] - Account Template 2

[ACCOUNTTEMPLATE3] - Account Template 3

[ACCOUNTTEMPLATE4] - Account Template 4

[COMMISSIONLIMIT] - shows the available commission amount for the owner account of the booking

[MASTERACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERACCOUNTTEMPLATE4] - Account Template 4 from master account

==Account Variables (logged in account, only for display in control panel , not for auto actions or emails etc.) ==
These variables can for example used by resellers who added a custom tab to the bookings.

[LOGGEDINACCOUNTID] - account id of the logged in user

[LOGGEDINACCOUNTTEMPLATE1] - Account Template 1

[LOGGEDINACCOUNTTEMPLATE2] - Account Template 2

[LOGGEDINACCOUNTTEMPLATE3] - Account Template 3

[LOGGEDINACCOUNTTEMPLATE4] - Account Template 4

[LOGGEDINAPIKEY] - apiKey

[MASTERLOGGEDINACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE4] - Account Template 4 from master account

== Smart Logic Template Variables ==

IF style template variables will compare two values and display a text if the comparison is true and an alternative text if the comparison is false.
Colons : are used between the two comparison values and the first text, a pipe | is used between the two texts.
Empty text is allowed if you do not want to display anything for a condition.

[IF=:if this:equals this:display this text|otherwise display this text]

[IFIN:if this:is contained in this:display this text|otherwise display this text]

[IFLIKE:if this:is like this:display this text|otherwise display this text]

[IF>:if this:is greater than this:display this text|otherwise display this text]

[IF>=:if this:is greater than or equal to this:display this text|otherwise display this text]

[IF<:if this:is less than this:display this text|otherwise display this text]

[IF<=:if this:is less than or equal to this:display this text|otherwise display this text]

[IFBETWEEN:if this:is between this:and this:display this text|if it is lower display this text|if it is higher display this text]

You can use IF variables inside other IF variables to create complex logic but the internal IF: must be processed before the external IF

There are special versions of each IF constructed with ^ and ~ separators like [IF=^this^this^same~different]

{{#fas:lightbulb}} Only one IF of each type can be used to create complex logic.

The special versions are processed first so should be used as the internal IF so it's result can be processed by the outer if.

The special versions can also be used if you expect : or | characters within your data.

IF's are processed in the following order.
i.e. all the [IF=^ will be processed first, then all the [IFIN^ etc.

[IF=^
[IFIN^
[IFLIKE^
[IF>^
[IF>=^
[IF<^
[IF<=^
[IFBETWEEN^
[IF=:
[IFIN:
[IFLIKE:
[IF>:
[IF>=:
[IF<:
[IF<=:
[IFBETWEEN:

=== Examples ===

Template variables can be used inside this template variable as per the examples comparison in blue, positive result in green, negative result in red:

1. [IF=:[GUESTNAME]:Miller:yes |no]

If the guestname is Miller the text "yes" will display. If the guest name is not Miller the text "no" will display

2.[ IF>:[NUMADULT]:2:please contact us about you bedding requirements|]

If the number of adults is higher than 2 the text"please contact us about you bedding requirements" will display. If the number of adults is lower than or equal 2 nothing will display.

3. [IF<:[NUMADULT]:3:|linen for two adults is included free of charge]

If the number of adults is lower than 3 nothing will display. If the number of adults is not lower than 3 the text "linen for two adults is included free of charge" will display.

4. [IF<=:[NUMADULT]:2:yes|no]

5. [IF>=:[NUMADULT]:2:yes|no]

6. [IFBETWEEN:[NUMADULT]:1:3:yes|too low|too high]

7. [IFLIKE:[GUESTTITLE]:Mr:Dear|Hi]

IFLIKE works like IF= except it is case insensitive and removes any spaces from the start and end of the words

8. [IFIN:John:[GUESTFIRSTNAME]:Hi John|Your name does not contain John?]

If the first word is contained in the second word the first option is displayed, otherwise the second option is displayed

9. [IFIN:CHECKIN:[BOOKINGINFOITEMS]:[BOOKINGINFOCODETEXT:CHECKIN]|]

If the Booking Info Code CHECKIN has been added to the booking then you will see the value in the text (date/time) otherwise blank.

Using multiple IF statements to display special messages :-

10. [IFIN:DEPOSIT:[BOOKINGINFOCODES]:|[IF=:[GUESTCOUNTRY2]:AU:Credit card details are required |A deposit is required]|No deposit is required]

You want to display a special message to Australians if the booking has a DEPOSIT info item code, if a deposit is required from a non Australia they get "A deposit is required" and if no deposit is required they see "No deposit is required"

11. [IF<:[INADVANCE]:|[IFIN:TRANSFER:[BOOKINGINFOCODES]:3:Payment Due Date: ASAP |Payment Due Date: [FIRSTNIGHT:- 30days]]|]

You want display a special message to your guests 3 days before checkin with a Booking Info Code = TRANSFER.

12. [IF=:[STATUS]:Confirmed:PAID|[IF<^[INADVANCE]^30^Payment Due Date: As soon as possible~Payment Due Date: [FIRSTNIGHT:- 30 days]]]

You want to display a special message for your guests for any bookings with Status not = Confirmed, and if the checkin date is more than 30 days in advance, then send the message with "Payment Due Date : "or that the "Payment is due As soon as possible".

13. [IFBETWEEN:[TURNOVERDAYS]:0:3:yes|no]

You want to test if the days until next arrival into the same unit is between 0 and 3 days. Could be used for offering Late Checkouts or additional days to the guest where there is a gap between bookings.

14. [IF>:[VACANTDAYS]:1:yes|no]

You want to test if there is 1 day from the previous checkout to check in of current booking. Could be used for offering Early Checkouts or additional days to the guest where there is a gap between bookings.

15. [IF=:[LEAVINGDAY:{%a}]:Sun:|[IF>=^[TURNOVERDAYS]^1^yes~no]]

You want to test if the leaving date is a Sunday and it there is a gap for 1 or more days between the current booking and the next booking.

16. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes]]

You want to test if the leaving date is a Monday or a Wednesday to send a specific message to the guest, for example a reminder that it is bin collection day.

17. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes][IF=^[LEAVINGDAY:{%u}]^6^yes]]

You have different cleaning teams for different days of the week, and you want to send a message to the appropriate team if leaving date is a Monday, Wednesday or Saturday.

18. [IF<^[AUTHORIZEUNTIL{%Y-%m-%d}]^[CURRENTDATEYYYY-MM-DD]^yes~no]

You need to test if the Stripe authorisation has expired before the end of the booking. Then you want to automate the authorisation again . You will require multiple auto actions based on the min/max stay.

== Write out the number in Words. ==

[INWORDS] - writes out a number in words. This works in English only.

Expamles:

[INWORDS] 10 will write "ten"

[INWORDS] [INVOICEPAYMENTSNUM] will write out the invoice sum of all payments

[INWORDS] [INVOICEPAYMENTSNUM] [+] 10 will write out the invoice sum of all payments plus 10

== Encoding Template Variables ==

[ENCODEURL:value] encode value for URL data format

[ENCODEJSON:value] encode value for JSON data format

{{#fas:lightbulb}} Always use the template variables ending with NUM if numbers are involved. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Using Template Variables in a HTML editor ==
When using template variables that render tables, such as [INVOICETABLE], do not place them inside <nowiki></nowiki> (paragraph) tags. Doing so can lead to formatting issues that affect the table’s appearance.

We recommend inserting the template variable as usual, then clicking the </> Code view button in the editor's toolbar. Then in the code view, locate the template variable and move it outside any surrounding <nowiki></nowiki> tags.

Template Variables

2025-06-17T03:27:49Z

Asher: /* Encoding Template Variables */

[[Category:Guest_Management]]
[[Category:Messaging]]
<div class="heading">Template variables</div>
On this page you find a list of template variables and information on how they are used.

These variables (short codes) will be replaced by the relevant information from each booking. They can be used in every text settings that allows their use . Copy them exactly as shown, including the square brackets and upper case.

The date variables can have an optional offset value of a number of days added after a colon, for example '''[FIRSTNIGHT:-3 days]'''

The price variables can have an optional offset value applied which can be a percentage or fixed amount with or without minus sign added after a colon, for example '''[PRICE:-10]''' or '''[INVOICEBALANCE:25%]'''

== Property Variables ==
[PROPERTYNAME] - property name

[PROPERTYADDRESS] - property address

[PROPERTYCITY] - property city

[PROPERTYSTATE] - property state

[PROPERTYCOUNTRY] - property country

[PROPERTYEMAIL] - property email

[PROPERTYWEB] - property web site

[PROPERTYPHONE] - property phone

[PROPERTYFAX] - property fax

[PROPERTYCONTACTLASTNAME] - property contact last name

[PROPERTYCONTACTFIRSTNAME] - property contact first name

[PROPERTYID] - property id number

[PROPERTYPOSTCODE] - property post code

[PROPERTYCURRENCY] - property currency code

[PROPERTYCURRENCYFRONT] - property currency symbol before number

[PROPERTYCURRENCYBACK] - property currency symbol after number

[PROPERTYLATITUDE] - property latitude

[PROPERTYLONGITUDE] - property longitude

[PROPERTYLOCATIONDESCRIPTION] - property location description

[PROPERTYLOCATIONDESCRIPTIONBR] - property location description with line break

[PROPERTYDIRECTIONS] - property directions from ( {{#fas:cog}} (SETTINGS) CHANNEL MANNAGER > PROPERTY CONTENT)

[PROPERTYHEADLINE] - property headline

[PROPERTYDESCRIPTION] - property description

[PROPERTYGENERALPOLICY] - property rental policy

[PROPERTYGENERALPOLICYBR] - property rental policy with line break

[PROPERTYLEGALPOLICY] - property rental policy / obsolete

[PROPERTYCANCELPOLICY] - property cancellation policy

[PROPERTYCANCELPOLICYBR] - property cancellation policy with line breaks

[PROPERTYHOUSERULES] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT)

[PROPERTYHOUSERULESBR] - property house rules ({{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT) with line break

[PROPERTYTEMPLATE1] - Property Template 1

[PROPERTYTEMPLATE2] - Property Template 2

[PROPERTYTEMPLATE3] - Property Template 3

[PROPERTYTEMPLATE4] - Property Template 4

[PROPERTYTEMPLATE5] - Property Template 5

[PROPERTYTEMPLATE5] - Property Template 6

[PROPERTYTEMPLATE7] - Property Template 7

[PROPERTYTEMPLATE8] - Property Template 8

[PROPERTYTEMPLATE1BR] - Property Template 1 with line breaks

[PROPERTYTEMPLATE2BR] - Property Template 2 with line breaks

[PROPERTYTEMPLATE3BR] - Property Template 3 with line breaks

[PROPERTYTEMPLATE4BR] - Property Template 4 with line breaks

[PROPERTYTEMPLATE5BR] - Property Template 5 with line breaks

[PROPERTYTEMPLATE6BR] - Property Template 6 with line breaks

[PROPERTYTEMPLATE7BR] - Property Template 7 with line breaks

[PROPERTYTEMPLATE8BR] - Property Template 8 with line breaks

[BOOKINGCOMHOTELID] - booking.com hotel id

[EXPEDIACOMHOTELID] - expedia.com hotel id

[PERMITID] - the permit ID

[CHECKINSTART] - check-in start time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND] - check-in end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND] - check-out end time in 24hr format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[CHECKINSTART12] - check-in start time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in start')

[CHECKINEND12] - check-in end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-in end')

[CHECKOUTEND12] - check-out end time in am/pm format (From {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT 'Check-out end')

[PROPERTYDESCRIPTION1] - Property Description 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCRIPTION2] - Property Description 2 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE1] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYDESCBOOKPAGE2] - Property Description Booking Page 1 from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTDETAILSHEADER] - Guest Details Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGUESTENQUIRYHEADER] - Guest Enquiry Header from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYCONFIRMBOOKBUTTON] - Confirm Booking Button Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOTAVAIL] - Room Not Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYROOMNOPRICE] - Room No Price Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYNOROOMSAVAIL] - No Rooms Available Message from {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT

[PROPERTYGROUP] - shows the group keywords

== Room Variables ==
[ROOMID] - room id number

[ROOMNAME] - room names of all booked rooms (not for cancelled bookings use ROOMNAMEINC if used for cancelled bookings)

[ROOMNAMEBR] - room names with line break

[ROOMNAMEINC] room names of all booked rooms including for cancelled bookings

[ROOMNAMEINCBR] room names with line break

[ROOMNAME1] - room name of first booked room

[ROOMNAMES] - room names including quantity of each booked room

[ROOMNAMESNC] - room names including quantity of each booked room without cancelled rooms

[ROOMNAMESBR] - room names with line break

[ROOMNAMESNCBR] room names with line break without cancelled rooms

[ROOMNAMEOFFER] - room names of all booked rooms with offer name

[ROOMNAMEOFFERBR] - room names of all booked rooms with offer name with line break

[ROOMNAMEOFFERINC] room names of all booked rooms with offer name incl. cancelled bookings

[ROOMNAMEOFFERINCBR] - room names of all booked rooms with offer name with line break

[ROOMTYPEDESC] - room accommodation type first booked room

[ROOMTYPEDESCS] - room accommodation type all booked rooms

[ROOMTYPEDESCSINC] - room accommodation type all booked rooms including cancelled bookings

[ROOMSIZE] - size of the room

[ROOMTEMPLATE1] - ROOM Template 1

[ROOMTEMPLATE2] - ROOM Template 2

[ROOMTEMPLATE3] - ROOM Template 3

[ROOMTEMPLATE4] - ROOM Template 4

[ROOMTEMPLATE5] - ROOM Template 5

[ROOMTEMPLATE6] - ROOM Template 6

[ROOMTEMPLATE7] - ROOM Template 7

[ROOMTEMPLATE8] - ROOM Template 8

[ROOMTEMPLATE1BR] - ROOM Template 1 with linkbreak

[ROOMTEMPLATE2BR] - ROOM Template 2 with linkbreak

[ROOMTEMPLATE3BR] - ROOM Template 3 with linkbreak

[ROOMTEMPLATE4BR] - ROOM Template 4 with linkbreak

[ROOMTEMPLATE5BR] - ROOM Template 5 with linkbreak

[ROOMTEMPLATE6BR] - ROOM Template 6 with linkbreak

[ROOMTEMPLATE7BR] - ROOM Template 7 with linkbreak

[ROOMTEMPLATE8BR] - ROOM Template 8 with linkbreak

[ROOMMETAAUXTEXT] - room auxiliary text setting for first booked room {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > DISPLAY

[ROOMMETAAUXTEXTS] - room auxiliary text setting for all booked rooms

[ROOMMETAAUXTEXTSINC] - room auxiliary text setting for all booked rooms, incl. cancelled bookings

[INTERNALROOMNAME] - internal room name as used in the control panel, this is not the translated room name shown on the booking page

[OFFERID] - ID of the booked offer

[OFFERNAME] - booked offer name for all booked rooms

[OFFERNAME1] - offer name for this booked room only

[OFFERNAMEINC] - offer name for this booked room only including cancelled bookings

[OFFERDESCRIPTION1] - offer description 1 for all booked rooms

[OFFERDESCRIPTION1INC] - offer description 1 for all booked rooms incl. cancelled

[OFFERDESCRIPTION2] - offer description 2 for all booked rooms

[OFFERDESCRIPTION2INC] - offer description 2 for all booked rooms incl. cancelled

[OFFERDESCRIPTION1-1] - offer description 1 for this booked room

[OFFERDESCRIPTION2-1] - offer description 2 for this booked room

[OFFERSUMMARY] - summary offers

[OFFERSUMMARYINC] - summary offers including cancelled bookings

[UNITID1] - ID of the unit (number) for this booking number (coming soon)

[UNITNAME] - unit names of all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAMEINC] - unit names of all the assigned room types in the booking group including cancelled bookings

[UNITNAME:1] - additional information (first) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME:2] - additional information (second) about the unit for all the assigned room types in the booking group (cancelled bookings are not shown)

[UNITNAME1] - unit name of the assigned room for this booking number

[UNITNAME1:1] - additional information about the assigned room for this booking number / add the additional information on each line after a | symbol where you set the unit names

[UNITSTATUS1] - the status of the unit

[ROOMDESCRIPTION] - Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMDESCRIPTION1] - Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP

[LEAVINGDAYAVAIL] - returns yes or no, can be used to trigger an Auto Action

[NUMROOMSAVAIL] - returns the number of available rooms (-1 if overbooked), can be used to trigger an Auto Action

[ROOMRACKRATENUM] - Rack Rate from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMCLEANINGFEENUM] - Cleaning fee from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMSECURITYDEPOSITNUM] - Securty deposit from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERCENTNUM] - Tax percentate from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

[ROOMTAXPERSONNUM] - Tax per Person Night from from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

== Booking Variables ==
[VIEWBOOKING] - create a URL to log into the control panel and view this booking (for hosts, not intended to be sent to guests)

[BOOKID] - booking reference number

[BOOKIDS] - booking reference numbers of all bookings in a group

[BOOKIDSINC] - booking reference of all bookings in a group including cancelled bookings

[GROUPID] - booking reference of the master booking

[REFERENCENUMBER] - booking reference (same as [BOOKID])

[BOOKIDLAST1] - Last 1 digit of booking number

[BOOKIDLAST2] - Last 2 digits of booking number

[BOOKIDLAST3] - Last 3 digits of booking number

[BOOKIDLAST4] - Last 4 digits of booking number

[BOOKIDLAST5] - Last 5 digits of booking number

[BOOKIDLAST6] - Last 6 digits of booking number

[BOOKIDLAST7] - Last 7 digits of booking number

[BOOKIDLAST8] - Last 8 digits of booking number

[BEDDING] - displays bedding info codes

[RANDOM1] - a 1 digit random number seeded from the booking number

[RANDOM2] - a 2 digit random number seeded from the booking number

[RANDOM3] - a 3 digit random number seeded from the booking number

[RANDOM4] - a 4 digit random number seeded from the booking number

[RANDOM5] - a 5 digit random number seeded from the booking number

[RANDOM6] - a 6 digit random number seeded from the booking number

[RANDOM7] - a 7 digit random number seeded from the booking number

[RANDOM8] - a 8 digit random number seeded from the booking number

[VOUCHERPHRASE1] - Voucher Phrase - change the number to the voucher you want to print out.

[VOUCHERAMOUNT1] - Voucher Amount - change the number to the voucher you want to print out.

=== Content from "Info" tab ===
[BOOKINGINFOITEMS] - Booking Info Codes - Codes and text

[BOOKINGINFOITEMSBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOTEXTS] - Booking Info Codes - Text only

[BOOKINGINFOTEXTSBR] Booking Info Codes - Text only with line break

[BOOKINGINFOCODES] - Booking Info Codes - Codes only

[BOOKINGINFOCODESBR] - Booking Info Codes - Codes and text with line break

[BOOKINGINFOCODETEXT:infoCode] - the most recent Text value of the specified Booking Info Code, "infoCode" in this example

[BOOKINGINFOCODEDATE:infoCode]- the most recent date value of the specified Booking Info Code, "infoCode" in this example, supports custom date/time formats {%A, %e %B, %Y} after the infoCode

[INTERNALNOTES] - content from "Internal Notes" on the Info Tab

[INTERNALNOTESBR] - content from "Internal Notes" on the Info Tab with line break

[INTERNALNOTESHR] - content from "Internal Notes" on the Info Tab with separating line

=== Content from "Summary" tab see also under "Room" and "Property" ===
[STATUS] - status of booking

[SUBSTATUS] - sub status of the booking

[FIRSTNIGHT] - first night booked

[FIRSTNIGHTSHORT] - first night booked in 1 Apr 2016 format

[FIRSTNIGHTYYYY-MM-DD] - first night booked in YYYY-MM-DD format

[LASTNIGHT] - last night booked

[LASTNIGHTSHORT] - last night booked in 1 Apr 2016 format

[LASTNIGHTYYYY-MM-DD] - last night booked in YYYY-MM-DD format

[LEAVINGDAY] - check-out day

[LEAVINGDAYSHORT] - check-out day in 1 Apr 2016 format

[LEAVINGDAYYYYY-MM-DD] - check-out day in YYYY-MM-DD format

[NUMNIGHT] - number of nights

[NUMNIGHTS] - number of nights sum across group booking

[NUMNIGHTSINC] - number of nights sum across group booking incl. cancelled

[GUESTTITLE] - guest title on the "summary" tab of the booking

[GUESTFIRSTNAME] - first name on the "summary" tab of the booking

[GUESTNAME] - last name on the "summary" tab of the booking

[GUESTNAMES] - name of all guests in the booking on the "summary" tab of the booking

[GUESTNAMESINC] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings

[GUESTNAMESINCBR] - name of all guests in the booking on the "summary" tab of the booking incl. cancelled bookings with line break on the "summary" tab of the booking

[GUESTFULLNAME] - title, first name, last name on the "summary" tab of the booking

[GUESTFULLNAMES] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking

[GUESTFULLNAMESBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking

[GUESTFULLNAMESINC] - titles, first names, last names of all guests in the booking on the "summary" tab of the booking incl. cancelled

[GUESTFULLNAMESINCBR] - titles, first names, last names of all guests in the booking with line break on the "summary" tab of the booking incl. cancelled

[GUESTCOMMENTS] - comments in the booking

[GUESTCOMMENTSBR] - comments in the booking with line breaks 

[NOTES] - notes

[NOTESBR] - notes with line breaks 

[GUESTARRIVALTIME] - arrival time

[NUMADULT] - number of adults in this room or in group if master booking (not for cancelled bookings use NUMADULTINC if used for cacelled bookings)

[NUMADULTINC] - number of adults in this room or in group if master booking incl. cancelled bookings

[NUMADULT1] - number of adults in this room

[NUMCHILD] - number of children in this room or in group if master booking (not for cancelled bookings use NUMCHILDINC if used for cacelled bookings)

[NUMCHILDINC] number of children in this room or in group if master booking including cancelled bookings

[NUMCHILD1] - number of children in this room

[NUMPEOPLE] - number of guests in this room or in group if master booking

[NUMPEOPLEINC] - number of guests in this room or in group if master booking incl. cancelled bookings

[NUMPEOPLE1] - number of people in this room

[GUESTPHONE] - guests phone number

[GUESTPHONENUM] - guests phone number with all non-numeric characters removed

[GUESTMOBILE] - guests mobile number

[GUESTMOBILENUM] - guests mobile number with all non-numeric characters removed

[MOBILELAST1] last digit of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST2] last 2 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST3] last 3 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST4] last 4 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST5] last 5 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[MOBILELAST6] last 6 digits of the guests mobile number, if mobile is empty the guests phone number will be used.

[PHONELAST1] - last digit of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST2] - last 2 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST3] - last 3 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST4] - last 4 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST5] - last 5 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[PHONELAST6] - last 6 digits of the guests phone number if guest phone is empty it will use the guests mobile number

[GUESTSMS:49] - attempt to convert the guest mobile number into a format suitable for SMS, if country code is missing add the one supplied in the template variable, if mobile number is empty use guest phone number instead.

[GUESTCOMPANY] - company name

[GUESTCOMPANYBR] - company name with line breaks

[GUESTFAX] - guests fax number

[GUESTFAXNUM] - guests fax number with all non-numeric characters removed

[GUESTADDRESS] - guests address

[GUESTADDRESSBR] - guests address with line breaks

[GUESTSADDRESSSBR1INC] - guests address with line breaks incl. cancelled bookings

[GUESTPOSTCODE] - guests postcode

[GUESTCITY] - guests city

[GUESTSTATE] - guests state

[GUESTCOUNTRY] - guests country from free text field is not empty, otherwise from selector list

[GUESTCOUNTRYHL] - guests country from free text field is not empty, otherwise from selector list in hosts language

[GUESTCOUNTRYGL] - guests country from free text field is not empty, otherwise from selector list in guests language

[GUESTCOUNTRYSELECT] - guests country from selector list

[GUESTCOUNTRYSELECTHL] - guests country from selector list in hosts language

[GUESTCOUNTRYSELECTGL] - guests country from selector list in guests language

[GUESTCOUNTRYTEXT] - guests country from free text field

[GUESTCOUNTRY2] - guests country from selector list as two letter code

=== Content from "Details" tab ===
[MESSAGE] - the content of the booking message field

[MESSAGEBR] - the content of the booking message field with line breaks 

[GUESTCUSTOMQ1] - answer to custom question 1

[GUESTCUSTOMQ1BR] - answer to custom question 1 with line breaks 

[GUESTCUSTOMQ2] - answer to custom question 2

[GUESTCUSTOMQsBR] - answer to custom question 2 with line breaks 

[GUESTCUSTOMQ3] - answer to custom question 3

[GUESTCUSTOMQ3BR] - answer to custom question 3 with line breaks 

[GUESTCUSTOMQ4] - answer to custom question 4

[GUESTCUSTOMQ4BR] - answer to custom question 4 with line breaks 

[GUESTCUSTOMQ5] - answer to custom question 5

[GUESTCUSTOMQ5BR] - answer to custom question 5 with line breaks 

[GUESTCUSTOMQ6] - answer to custom question 6

[GUESTCUSTOMQ6BR] - answer to custom question 6 with line breaks 

[GUESTCUSTOMQ7] - answer to custom question 7

[GUESTCUSTOMQ7BR] - answer to custom question 7 with line breaks 

[GUESTCUSTOMQ8] - answer to custom question 8

[GUESTCUSTOMQ8BR] - answer to custom question 8 with line breaks 

[GUESTCUSTOMQ9] - answer to custom question 9

[GUESTCUSTOMQ9BR] - answer to custom question 9 with line breaks 

[GUESTCUSTOMQ10] - answer to custom question 10

[GUESTCUSTOMQ10BR] - answer to custom question 10 with line breaks 

[REFERENCE] - content of the booking reference field

[NUMROOM] - the quantity of rooms booked (first room type only)

[NUMROOMS] - the quantity of rooms booked (sum of all rooms and room types)

[NUMROOMSINC] - the quantity of rooms booked (sum of all rooms and room types) inc. cancelled

[FLAG] - Flag

[STATUSCODE] - 'Status Code' (Under tab 'Detail'. Can be a value between 0-100.)

[ORIGINALREFERRER] - Original referrer

[REFERRER] - Referrer

[APIREF] - the booking number at the originating channel

[APISOURCE] - Beds24 channel number

[APISOURCETEXT] - human readable name of the channel

[BOOKINGIP] - ip address of booker's computer

[APIMESSAGE] - api message sent by originating channel from the Channel Info setting

[BOOKINGDATE] - booking date in guests language

[BOOKINGTIMEDATE] - booking date and time in guests language

[BOOKINGDATEYYYY-MM-DD] - booking date in YYYY-MM-DD format

see date and time variables below for custom time formats.

=== Content from "Charges and Payments" tab (also see "Invoice/Invoicee/Room") ===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[RATEDESC] - rate description (in the booking popup under the tab 'Charges & Payments')

[RATEDESCBR] - name of the rate with HTML to force new lines

[PRICE] - Value in price field (number entered in the price field of the booking) with currency symbol

[PRICENC] - Value in price field (number entered in the price field of the booking) without currency symbol (do not use in calculations, use PRICENUM)

[PRICE:10%] - Percentage value of Price

[PRICE:-10] - Price with offset amount

[PRICENUM] - As per [PRICE] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[PRICENUM:] - As per [PRICE:] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSCOMMISSION] - Value in price field less value in commission field with currency symbol

[PRICELESSCOMMISSIONNUM] - As per [PRICELESSCOMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[PRICELESSTAX] - Value in price field less value in tax field with currency symbol

[PRICELESSTAXNUM] - As per [PRICELESSTAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE] - Average Nightly Price with currency symbol

[AVPRICENUM] - Average Nightly Price with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVPRICE:20%] - Percentage value of Average Nightly Price

[AVPRICE:15] - Average Nightly Price with offset amount

[BASEPRICE] - Lodging Price

[BASEPRICENUM] - same as [BASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPPRICE] - Lodging Price for Group

[BASEGROUPPRICENUM] - same as BASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEVAT] - Lodging Price vat amount

[BASEVATNUM] - same as [BASEVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[BASEGROUPVAT] - Lodging Price vat amount for Group

[BASEGROUPVATNUM] - same as BASEGROUPVAT] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEPRICE] - Average Nightly Lodging Price

[AVBASEPRICENUM] - same as [AVBASEPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[AVBASEGROUPPRICE] Average Nightly Lodging Price for Group

[AVBASEGROUPPRICENUM] - same as [AVBASEGROUPPRICE] with a decimal point and no thousands separator and no currency symbols (for calculation)

[DEPOSIT] - Value in deposit field with currency symbol

[DEPOSITNUM] - As per [DEPOSIT] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[TAX] - Value in tax field with currency symbol

[TAXNUM] - As per [TAX] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation).

[COMMISSION] - Value in commission field with currency symbol

[COMMISSIONNUM] - As per [COMMISSION] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[COMMISSIONGROUP] - Value of the commission of the complete group booking with currency symbol

[COMMISSIONGROUPNUM] - As per [COMMISSIONGROUP] but the value is displayed with a decimal point and no thousands separator and no currency symbols (for calculation)

[GUESTVOUCHER] - voucher code used with booking

[CARDLASTFOUR] - last 4 digits of card

[CARDFIRSTSIX] - first 6 digits of card

===Content from Invoice" tab===
[BOOKINGINVOICEEID] - invoicee id assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

[BOOKINGINVOICEENAME] - invoicee name assigned to this booking, this comes from the booking invoicee setting, not from the bookings invoice items

===Content from "Group Invoice" tab===
[GROUPNOTE] - group note

=== Content from "Mail & Actions" tab ===
[GUESTEMAIL] - guest's Email address on the "Mail & Action" tab of the booking

[GUESTLANGUAGE] - guest language

[EMAIL:00] - Status of an Auto Action email. Replace 00 with the number of the Auto Action. This shows if the email has been sent and if so, the time it was sent.

=== Content from "Guests" tab ===
[GUESTSID] - all IDs of this booking

[GUESTSID1] - ID of the first guest

[GUESTSIDS] - all IDs for all bookings in the group

[GUESTSNAME] - name of all guests listed on the "guests" tab of this booking

[GUESTSNAMES] - name of all guests listed on the "guests" tab of the booking of the group booking

[GUESTSNAMESINC] - name of all guests listed on the "guests" tab of the booking of the group booking incl. cancelled

[GUESTSFIRSTNAMES] - first name of all guests listed on the "guests" tab of this booking last separated by an &

[GUESTSFIRSTNAMESINC] - first name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSLASTNAMES] - last name of all guests listed on the "guests" tab of this booking

[GUESTSLASTNAMESINC] - last name of all guests listed on the "guests" tab of this booking incl. cancelled

[GUESTSADDRESSSBR1] - address of the first guest on the "guests" tab of this booking group

[GUESTSADDRESSSBR1INC] - address of the first guest on the "guests" tab of this booking group incl. cancelled

[GUESTSAFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in international format

[GUESTSAFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in International format

[GUESTSBFULLADDRESSSBR1INC] - the first address including city, postcode, sate and country from the guests tab of the booking including cancelled bookings in European format

[GUESTSBFULLADDRESSSBR1] - the first address including city, postcode, sate and country from the guests tab of the booking in European format

[GUESTSNUMBOOKINGS1] - the total number of bookings made by the first guest, a group booking counts as one booking.

[GUESTSNUMSTAYS1] - the total number of bookings not cancelled and not in the future made by the first guest, a group booking counts as one booking.

[GUESTSCUSTOMQ1S] - answer to custom question 1 for all guests

[GUESTSCUSTOMQ1SINC] - answer to custom question 1 for all guests including cancelled bookings

[GUESTSCUSTOMQ2S] - answer to custom question 2 for all guests

[GUESTSCUSTOMQ2SINC] - answer to custom question 2 for all guests including cancelled bookings

[GUESTSCUSTOMQ3S] - answer to custom question 3 for all guests

[GUESTSCUSTOMQ3SINC] - answer to custom question 3 for all guests including cancelled bookings

[GUESTSCUSTOMQ4S] - answer to custom question 4 for all guests

[GUESTSCUSTOMQ4SINC] - answer to custom question 4 for all guests including cancelled bookings

[GUESTSCUSTOMQ5S] - answer to custom question 5 for all guests

[GUESTSCUSTOMQ5SINC] - answer to custom question 5 for all guests including cancelled bookings

[GUESTSCUSTOMQ6S] - answer to custom question 6 for all guests

[GUESTSCUSTOMQ6SINC] - answer to custom question 6 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 7 for all guests

[GUESTSCUSTOMQ7SINC] - answer to custom question 7 for all guests including cancelled bookings

[GUESTSCUSTOMQ7S] - answer to custom question 8 for all guests

[GUESTSCUSTOMQ8SINC] - answer to custom question 8 for all guests including cancelled bookings

[GUESTSCUSTOMQ9S] - answer to custom question 9 for all guests

[GUESTSCUSTOMQ9SINC] - answer to custom question 9 for all guests including cancelled bookings

[GUESTSCUSTOMQ10S] - answer to custom question 10 for all guests

[GUESTSCUSTOMQ10SINC] - answer to custom question 10 for all guests including cancelled bookings

===Cancellation, Management and Guest Login===
[CANCELLEDTIME] - date when the booking was cancelled

[CANCELLEDTIME:{%A, %e %B, %Y}] - date when the booking was cancelled display can be any valid PHP strftime format string

[CANCELURL] - URL to view and cancel bookings

[CANCELDATE] - date until when the booking is cancellable displaying a phrase

[CANCELDATEYYYY-MM-DD] - date until when the booking is cancellable displaying a date. If the date is in the past 00-00-0000 will be shown

[DAYSTOCANCEL] - number of days from today until booking can no longer be cancelled (Not applicable for OTA bookings)

[CANCELUNTIL] - shows the number of days between check-in and the last day the booking can be cancelled. If guest can always cancel it shows 0, if guest can never cancel it shows 999. (Not applicable for OTA bookings)

[GUESTLOGIN] - URL to view bookings

[TURNOVERDAYS] - days until next arrival into the same unit not considering black bookings

[TURNOVERDAYSB] - days until next arrival into the same unit considering black bookings

[VACANTDAYS] days from previous checkout to check in of current booking not considering black bookings

[VACANTDAYSB] days from previous checkout to check in of current booking considering black bookings

==Date and Time==

[CURRENTDATE] - current date

[CURRENTDATEYYYY-MM-DD] - current date in YYYY-MM-DD format

[CURRENTDATE:{%A, %e %B, %Y}] - current date

[CURRENTDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[CURRENTTIME] - current time and the display can be any valid PHP strftime format string.

[CURRENTTIME:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[DAYSTOCHECKIN] - number of days until check-in

[INADVANCE] - number of days between booking and check-in

[DAYSBETWEEN:2019-11-01:2019-11-10] - this template variable will calculate the number of days between the :: the dates need to be in yyyy-mm-dd format. Template variables can be used for calculation.

Example: [[DAYSBETWEEN:[FIRSTNIGHT:+5 days{%G-%m-%d}]:[CURRENTDATE:{%G-%m-%d}]] will calculate the days between 5 days after check-in and today.

[FIRSTNIGHT:{%A, %e %B, %Y}] - first night booked

[FIRSTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LASTNIGHT:{%A, %e %B, %Y}] - last night booked

[LASTNIGHT:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[LEAVINGDAY:{%A, %e %B, %Y}] - check-out

[LEAVINGDAY:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[BOOKINGDATE:{%A, %e %B, %Y}] - booking date

[BOOKINGDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format.

[MODIFYDATE:{%A, %e %B, %Y}] - last booking modification date/time, the display can be any valid PHP strftime format string.

[PAYMENTDATE:{%A, %e %B, %Y}] - most recent payment date

[PAYMENTDATE:+1day{%A, %e %B, %Y}:1:1000] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be in a custom format. The second parameter specifies the payment to show, 0 or missing means the most recent payment. The third parameter specifies the invoicee.

[AUTHORIZEUNTIL] - date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[AUTHORIZEUNTIL{%A, %e %B, %Y}] - custom format date until which a card is authorized, this is extracted from the most recent authorize booking info code.

[FORMATDATE:[any template variable that creates a date]{%A, %e %B, %Y}] - custom format the date. The date value could be included by inserting a different template variable containing a date.

The following codes can be used in any order between the {} brackets to create custom time and date formats.

%a An abbreviated textual representation of the day Sun through Sat
%A A full textual representation of the day Sunday through Saturday
%d Two-digit day of the month (with leading zeros) 01 to 31
%e Day of the month, with a space preceding single digits. 1 to 31
%j Day of the year, 3 digits with leading zeros 001 to 366
%u ISO-8601 numeric representation of the day of the week 1 (for Monday) through 7 (for Sunday)
%w Numeric representation of the day of the week 0 (for Sunday) through 6 (for Saturday)
%U Week number of the given year, starting with the first Sunday as the first week 13 (for the 13th full week of the year)
%V ISO-8601:1988 week number of the given year, starting with the first week of the year with at least 4 weekdays, with Monday being the start of the week 01 through 53 (where 53 accounts for an overlapping week)
%W A numeric representation of the week of the year, starting with the first Monday as the first week 46 (for the 46th week of the year beginning with a Monday)
%b Abbreviated month name, based on the locale Jan through Dec
%B Full month name, based on the locale January through December
%h Abbreviated month name, based on the locale (an alias of %b) Jan through Dec
%m Two digit representation of the month 01 (for January) through 12 (for December)
%C Two digit representation of the century (year divided by 100, truncated to an integer) 19 for the 20th Century
%g Two digit representation of the year going by ISO-8601:1988 standards (see %V) Example: 09 for the week of January 6, 2009
%G The full four-digit version of %g Example: 2008 for the week of January 3, 2009
%y Two digit representation of the year Example: 09 for 2009, 79 for 1979
%Y Four digit representation for the year Example: 2038
%H Two digit representation of the hour in 24-hour format 00 through 23
%k Hour in 24-hour format, with a space preceding single digits 0 through 23
%I Two digit representation of the hour in 12-hour format 01 through 12
%l (lower-case 'L') Hour in 12-hour format, with a space preceding single digits 1 through 12
%M Two digit representation of the minute 00 through 59
%p UPPER-CASE 'AM' or 'PM' based on the given time Example: AM for 00:31, PM for 22:23
%P lower-case 'am' or 'pm' based on the given time Example: am for 00:31, pm for 22:23
%r Same as "%I:%M:%S %p" Example: 09:34:17 PM for 21:34:17
%R Same as "%H:%M" Example: 00:35 for 12:35 AM, 16:44 for 4:44 PM
%S Two digit representation of the second 00 through 59
%T Same as "%H:%M:%S" Example: 21:34:17 for 09:34:17 PM
%X Preferred time representation based on locale, without the date Example: 03:59:16 or 15:59:16
%z The time zone offset. Example: -0500 for US Eastern Time
%Z The time zone abbreviation. Example: EST for Eastern Time
%c Preferred date and time stamp based on locale Example: Tue Feb 5 00:45:10 2009 for February 5, 2009 at 12:45:10 AM
%D Same as "%m/%d/%y" Example: 02/05/09 for February 5, 2009
%F Same as "%Y-%m-%d" (commonly used in database datestamps) Example: 2009-02-05 for February 5, 2009
%s Unix Epoch Time timestamp (same as the time() function) Example: 305815200 for September 10, 1979 08:40:00 AM
%x Preferred date representation based on locale, without the time Example: 02/05/09 for February 5, 2009
%n A newline character ("\n")
%t A Tab character ("\t")
%% A literal percentage character ("%")

== Booking Group variables ==
=== Custom Booking Group Table ===
create your own booking group list by specifying the columns in the order you want them to appear.

for example: [BOOKGROUP:PROP_ROOM_BREF_NAME]

column parameters

100% = 100% width

ADDR = Booking address

ADUL= the number of adults

ARIV = Arrival date

BOPR = Bold prices

BREF = Booking number

BRL1 = Last digit of booking number

BRL2 = Last 2 digits of booking number

BRL3 = Last 3 digits of booking number

BRL4 = Last 4 digits of booking number

BRL5 = Last 5 digits of booking number

BRL6 = Last 6 digits of booking number

CITY = Booking city

CHAC = Charges with currency symbol

CHAR = Charges

CHIL = Number of children

COUN = Booking country

DEPT = Departure date

EMAI = Booking Email

EXSP = extra space between rows

FLAG = Booking flag text

FNAM = Booking first name

GADD = Guest address

GCIT = Guest city

GCOM = Guest company

GCOU = Guest country

GFLA = Guest flag text

GFNA = Guest first name

GLNA = Guest last name

GMOB = Guest mobile

GNAM = Guest full name

GEMA = Guest Email

GNOT = Guest note

GPOS = Guest postcode

GREF = Guest Id

GSTA = Guest state

GTEL = Guest phone

ICAN = Include cancelled bookings

LNAM = Booking last name

MOBI = Booking mobile

NAME = Booking full name

NOHE = no header

NOTE = Booking note

NUMN = Number of nights booked

ONAM = Offer Name

ONLY = Just show the one booking

PAIC = Payment amount with currency symbol

PADD = Property Address

PAID = Paid amount

PCIT = Property City

PEOP = Number of guests

PHON = Booking phone

POST = Booking postcode

PROP = Property name

RDE0 = Room description from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT

RDE1 = Room description 1 from {{#fas:cog}} (SETTINGS) PROPERTIES> ROOMS > SETUP

RNAM = Room Display Name

ROOM = Room name

RQTY = shows the number of rooms for each booking and a total at the bottom

STAT = Booking state

STUS = Status

TEXT = Prints a plain text table instead of HTML

TOTA = Total price

UNI2 = Unit first additional information

UNI3 = Unit second additional information

UNIT = Unit name

Connect the parameters with an underscore.

Examples:

[BOOKGROUP:PROP_ROOM_BREF_NAME] will display the property name, room name, booking number and guest name in this order.

[BOOKGROUP:BREF_NAME_PROP_ROOM] will display the booking number, guest name property name and room name in this order.

=== Booking Group Table with fixed content===
[BOOKGROUPROOMLIST] - create a table of guest names including room type for a group booking

[BOOKGROUPROOMLISTTOTAL] - create a table of guest names including room type for a group booking with guest totals

[BOOKGROUPROOMLISTCHARGETOTAL] - create a table of guest names including room type and charge for a group booking with guest totals

[BOOKGROUPNAMELIST] - create a table of guest names including room type and unit for a group booking

[BOOKGROUPNAMELISTTOTAL] - create a table of guest names including room type and unit for a group booking with guest totals

[BOOKGROUPNAMELISTCHARGETOTAL] - create a table of guest names including room type and unit and charge for a group booking with guest totals

[BOOKGROUPUNITLIST] - create a table of guest names including unit for a group booking

[BOOKGROUPUNITLISTTOTAL] - create a table of guest names including unit for a group booking with guest totals

[BOOKGROUPUNITLISTCHARGETOTAL] - create a table of guest names including unit and charge for a group booking with guest totals

== Invoice Variables ==
[INVOICENUMBER] - invoice number

[INVOICENUMBERS] - invoice number if invoicees are involved

[INVOICEDATE] - invoice date

[INVOICEDATES] - invoice date invoice number if invoicees are involved

[INVOICEDATE:+1day{%A, %e %B, %Y}] - optional date offset and display format. The offset can be any plus or minus any number of days and the display can be any valid PHP strftime format string.

[INVOICEDATES:+1day{%A, %e %B, %Y}] - optional date offset and display format - invoice date invoice number if invoicees are involved, The offset can be any plus or minus any number of days and the display can be any valid PHP strftime format string.

=== Invoice Values ===
These template variables will display a value form the invoice.

==== Custom Invoice Values====
You have the option to create a custom invoice variable to display a value from an invoice. [INVOICEVAL with a selection of the following variables specifies the calculation:

CHA - charges

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

DES - used as "DESsome description" - gives the sum of values containing the description "some description"

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

IT1 - item 1 in the invoice

IT2 - item 2 in the invoice

IT3 - item 3 in the invoice

IT4 - item 4 in the invoice

IT5 - item 5 in the invoice

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NUM - show with decimal place (for scripts)

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

UPS1 - upsell 1

UPS2 - upsell 2

UPS3 - upsell 3

UPS4 - upsell 4

UPS5 - upsell 5

ONE - shows only items from the specified booking (not the booking group)

PAY - shows payments

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICEVAL:PAY_THO] will show payments with a thousands separator

[INVOICEVAL:UPS1_UPS2] will show the sum of upsell 1 and upsell 2

==== Standard Invoice Values====
[INVOICEBALANCE] - invoice balance

[INVOICEBALANCE:50%] - percentage of invoice balance

[INVOICEBALANCE:-100] - invoice balance with offset amount

[INVOICEBALANCENUM] - As per [INVOICEBALANCE] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCENUM:] - As per [INVOICEBALANCE:] but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPARTBALANCE:status1,status2,!status4:10%] - Calculate the balance of all invoice items with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset is optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTBALANCENUM:status1,status2,status4:10%] - As per INVOICEPARTBALANCE but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEBALANCE1] - invoice balance of one booking only, not the booking group

[INVOICEBALANCE1NUM] - As per [INVOICEBALANCE1] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGES] - invoice sum of all charges

[INVOICECHARGES:50%] - invoice sum of all charges with percentage multiplier

[INVOICECHARGES:-100] - invoice sum of all charges with offset

[INVOICECHARGESNUM] - As per [INVOICECHARGES] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECHARGESNUM:] - As per [INVOICECHARGES:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPARTCHARGES:status1,status2,!status4:10%] - Calculate the balance of all invoice charges with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTCHARGESNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPAYMENTS] - invoice sum of all payments

[INVOICEPAYMENTS:50%] - invoice sum of all payments with percentage multiplier

[INVOICEPAYMENTS:-100] - invoice sum of all payments with offset

[INVOICEPAYMENTSNUM] - As per [INVOICEPAYMENTS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPAYMENTSNUM:50%] - As per [INVOICEPAYMENTS:50%] but the value is displayed with a decimal point and no thousands separator.

[INVOICEPARTPAYMENTS:status1,status2,!status4:10%] - Calculate the balance of all invoice payments with matching status and apply optional multiplier or offset. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1. The offset optional and can be specified after a second colon (:) and it can be a percentage by ending the number with the percent (%) symbol or a numeric value offset.

[INVOICEPARTPAYMENTSNUM:status1,status2,status4:10%] - As per INVOICEPARTCHARGES but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY] - all (auto and manual) pending payments including failed

[INVOICEPENDPAYNEXTDATE] - date of the next pending payment

[INVOICEPENDPAYNEXTDATE:] - date of the next pending payment display can be any valid PHP strftime format string. Information about PHP strftime Strings can be find found here: http://php.net/manual/de/function.strftime.php

[INVOICEPENDPAYNUM] - all (auto and manual) pending payments including failed but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAY1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYNUM1234] - all (auto and manual) pending payments including failed for the specified invoicee (-1 will include all items regardless of invoicee) The value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO] - auto pending payments before due date

[INVOICEPENDPAYAUTONUM] - auto pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYAUTO1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYAUTONUM1234] auto pending payments before due date for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAIL] - failed pending payments (all also past)

[INVOICEPENDPAYFAILNUM] - failed pending payments (all also past) but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYFAIL234] - failed pending payments (all also past) for the specified invoicee (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYFAILNUM234] - failed pending payments (all also past) for the specified invoicee but the value is displayed with a decimal point and no thousands separator (for calculation) (-1 will include all items regardless of invoicee)

[INVOICEPENDPAYRULE1] - shows all pending payment for this rule (exchange 1 for the rule number)

[INVOICEPENDPAYRULENUM1] - shows all pending payment for this rule (exchange 1 for the rule number) displayed with a decimal point and no thousands separator (for calculation)

[INVOICEPENDPAYMANUAL] - manual pending payments

[INVOICEPENDPAYMANUALNUM] - manual pending payments but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALNOTDUE] manual pending payments before due date

[INVOICEPENDPAYMANUALNOTDUENUM] manual pending payments before due date but the value is displayed with a decimal point and no thousands separator (for calculation).

[INVOICEPENDPAYMANUALOVERDUE] manual pending payments after due date

[INVOICEPENDPAYMANUALOVERDUENUM] manual pending payments after due date but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITS] - invoice sum of all credit items (negative items)

[INVOICECREDITS:50%] - invoice sum of all credit items with percentage multiplier

[INVOICECREDITS:-100] - invoice sum of all credit items with offset

[INVOICECREDITSNUM] - As per [INVOICECREDITS] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICECREDITSNUM:] - As per [INVOICECREDITS:] but the value is displayed with a decimal point and no thousands separator (for calculation)

[INVOICEDEBITS] - invoice sum of all debit items (positive items)

[INVOICEDEBITS:50%] - invoice sum of all debit items with percentage multiplier

[INVOICEDEBITS:-100] - invoice sum of all debit items with offset

[INVOICEDEBITSNUM] - As per [INVOICEDEBITS] but the value is displayed with a decimal point and no thousands separator (for calculations) (for calculations)

[INVOICEDEBITSNUM:] - As per [INVOICEDEBITS:] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT] - invoice sum of all vat value

[INVOICEVATNUM] - invoice sum of all vat value for calculations)

[INVOICEFIRSTITEM] - price of the item listed first in the invoice

[INVOICEFIRSTITEMNUM] - price of the item listed first in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICESECONDITEM] - price of the item listed second in the invoice

[INVOICESECONDITEMNUM] - price of the item listed second in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICETHIRDITEM] - price of the item listed third in the invoice

[INVOICETHIRDITEMNUM] - price of the item listed third in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFOURTHITEM] - price of the item listed fourth in the invoice

[INVOICEFOURTHITEMNUM] - price of the item listed fourth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEFIFTHITEM] - price of the item listed fifth in the invoice

[INVOICEFIFTHITEMNUM] - price of the item listed fifth in the invoice but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL0] - base price without upsell items or other charges added later

[INVOICEUPSELLNUM0] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELL1] - value of upsell item 1 (number can be between 0 to 20)

[INVOICEUPSELLNUM1] - as per [INVOICEUPSELL1] but the value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEUPSELLQTY1] - quantity of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLNAME1] - name of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLSTATUS1] - stautus of the headline field of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLHEADLINE1] - headline (name and status if used of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLDESCRIPTION1] - description of upsell item 1 (number can be between 1 to 20)

[INVOICEUPSELLAMOUNTNUM1] - amout of upsell item 1

[INVOICEUPSELLTYPE1] - type of upsell item 1

[INVOICEUPSELLPER1] - per of upsell item 1

[INVOICEUPSELLPERIOD1] - period of upsell item 1

[INVOICEEXTRAITEMDESC1] - Name of extra invoice item 1 (number can be between 0 to 20)

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEM1] - value of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEEXTRAITEMNUM1] - as per [INVOICEEXTRAITEM1] but the value is displayed with a decimal point and no thousands separator (for calculations).

[INVOICEEXTRAITEMQTY1] - quantity of extra invoice item 1 (number can be between 0 to 20) Note: the order goes by the order in the dropdown list not by the order the items are entered.

[INVOICEGROSS:1] - gross amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

INVOICEGROSSNUM:1] gross amount of the inserted VAT rate (number is the VAT rate)

[INVOICENET:1] - net amount of the inserted VAT rate (number is the VAT rate)

[INVOICENETNUM:1] - net amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEVAT:1] - VAT amount of the inserted VAT rate (number is the VAT rate)

[INVOICEVATNUM:1] VAT amount of the inserted VAT rate (number is the VAT rate), value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEITEMBYDESC:Searchterm] - searches the invoice for items with this search term and adds them up

[INVOICEITEMBYDESCNUM:Searchterm] - searches the invoice for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

[INVOICEPAYMENTBYDESC:Searchterm] - searches the payments for items with this search term and adds them up

[INVOICEPAYMENTBYDESCNUM:Searchterm] - searches the payments for items with this search term and adds them up, value is displayed with a decimal point and no thousands separator (for calculations)

=== Invoice Table ===
These template varibles will display an invoice table.
==== Standard Invoice Tables ====
[INVOICETABLE] - invoice table

[INVOICETABLEVAT] - invoice table with vat information and vat summary

[INVOICETABLE:$1.1$] - invoice table and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEPART:status1,status2,!status4] - Invoice table showing only items with matching status. The status items can be a comma separated list. To exclude status items prefix them with an exclamation mark, for example !status1.

[INVOICETABLE2] - invoice table with status field

[INVOICETABLE2:$1.1$] - invoice table with status field and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLECHARGES] - invoice table showing charges only

[INVOICETABLECHARGESINVOICEE1234] - invoice table showing charges only assigned to the specified invoicee, specify the invoicee Id number.

[INVOICETABLENOTOT] - invoice table without grand total

[INVOICETABLENOTOT:$1.1$] - invoice table without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLENOTOT2] - invoice table with status field without grand total

[INVOICETABLENOTOT2:$1.1$] - invoice table with status field without grand total and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT:$1.1$] - invoice table with vat information and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACT] - compact version of invoice table with vat information and vat summary

[INVOICETABLEVATCOMPACT:$1.1$] - compact version of invoice table with vat information and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCOMPACTNOSUM] - compact version of invoice table with vat information without vat summary

[INVOICETABLEVATCOMPACTNOSUM:$1.1$] - compact version of invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATNOSUM] - invoice table with vat information without vat summary

[INVOICETABLEVATNOSUM:$1.1$] - invoice table with vat information without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEDATEVATNOSUM] - invoice table with vat information and date without vat summary

[INVOICETABLEDATEVATNOSUM:$1.1$] - invoice table with vat information and date without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2] - invoice table with vat information and status field and vat summary

[INVOICETABLEVAT2:$1.1$] - invoice table with vat information and status field and vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVAT2NOSUM] - invoice table with vat information and status field without vat summary

[INVOICETABLEVAT2NOSUM:$1.1$] - invoice table with vat information and status field without vat summary and currency multiplier with optional new currency symbol before or after price.

[INVOICETABLEVATCHARGES] - invoice table showing charges only with vat information and vat summary

[INVOICETABLENOPRICE] - invoice table with no price information

[INVOICETABLEINVOICEE] - invoice table excluding items assigned to an invoicee.

[INVOICETABLEINVOICEE1234] - invoice table for a specific invoicee, specify the invoicee Id number.

[UPSELLTABLE] - table with all upsell items

[UPSELLTABLEVAT] - table with all upsell items with vat information and vat summary

[UPSELLTABLENOREFUND] - table with all upsell items except refundable items

==== Custom Invoice Table ====
You have the option to create a custom invoice table. Available content variables are:

AMO - shows the net value (price x quantity)

CEX - charges excluded (charges will not be shown)

CON - currency conversion. Example: CONEURUSD will convert the first currency (Euros) to the second currency (USD). CON1.234 would multiply the prices by 1.234

CUA - currency symbol showing after the numbers. Example: CUA€ will show € after the figures

CUB - currency symbol showing before the numbers. Example: CUB€ will show € before the figures

DAT - adds a date column - you have the option to control the format of the date using [[Template_Variables#Date_and_Time|date and time variables]] for example DAT{%d-%m-%Y}

DEC - Decimal points. Example: DEC, will show a comma as decimal point. If nothing is set the system will use the default for the language

DP0 - no decimal places

DP1 - 1 decimal place

DP2 - 2 decimal places

DP3 - 3 decimal places

DP4 - 4 decimal places

GAT - sum for each column

GRP - Group Totals. Displays the same items as a total

GRT - Grand Total

INV - invoicee, add the invoicee number at the end. Example: INV20 to show invoicee number 20, INV0 will show items not assigned to an invoicee, INV-1 will show all items from the booking regardless of invoicee. You can combine INV[BOOKINGINVOICEEID]] to add the invoicee from the booking

LAN - language. Example LANDE will force the language to German

MUL - multiplier. Example: MUL1.2 will multiply all prices by 1.2

NIN - do not show invoice number and invoice date on locked invoices

NOC - charges will not be displayed but their vat values are still calculated for the vat summary (VAT)

NOP - payments will not be displayed

ONE - shows only items from the specified booking (not the booking group)

ORB - order by booking, this keeps the items for each booking (room) together in the table

PAA - shows a column with payment amounts

PAY - shows payments

PEN - shows pending payments description

PPA - shows pending payments amount

PRI - shows prices in a column

QTY - shows quantity

SEX - status excluded. Calculate the balance of all invoice items except for the ones with these status, the status items can be a comma separated list. Example: SEX status1,status2,status4 will not show items with this status.

SIN - status included. Calculate the balance of all invoice items with matching status, the status items can be a comma separated list. Example: SIN status1,status2,status4 will only show items with this status.

STA- shows staus

THO - thousands separator. THO. will show a dot as thousand separator. If nothing is set the system will use the default for the language

TOT - shows total amounts

VAA - shows VAT amounts

VAP - shows VAT percents

VAT - VAT summary

Connect the variables with an underscore.

Examples:

[INVOICE:PRI_QTY_CUA€] will create an invoice table with price and quantity in Euros.

[INVOICE:PAY_TOT_CEX] will create an invoice table which will only show payments.

[INVOICE:PRI_QTY_CUA_TOT_VAT_QTY_PAY_GRT_AMO_VAA] will create an invoice table with more information.

[INVOICE:SIN TRANSPORT] will create an invoice table with the Invoice item description for any items with the Status = Transport.

== Invoicee Variables ==
[INVOICEEBALANCE] - invoice balance for unassigned invoice items.

[INVOICEEBALANCENUM] - invoice balance for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEBALANCE1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEEBALANCENUM1234] - invoice balance for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEECHARGES] - invoice charges for unassigned invoice items.

[INVOICEECHARGESNUM] - invoice charges for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEECHARGES1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number).

[INVOICEECHARGESNUM1234] - invoice charges for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number) displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS] - invoice payments for unassigned invoice items.

[INVOICEEPAYMENTSNUM] - invoice payments for unassigned invoice items displayed with a decimal point and no thousands separator.

[INVOICEEPAYMENTS1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEEPAYMENTSNUM1234] - invoice payments for invoice items assigned to invoicee 1234 (change 1234 to the required Invoicee Id number)

[INVOICEENAME] - name of the invoicee account the invoice is assigned to or blank

[INVOICEECODE] - code of the invoicee account the invoice is assigned to or blank

[INVOICEECURRENCY] - currency of the invoicee account the invoice is assigned to if it is not the property default or blank

[INVOICEENOTES] - value of the "Notes" field for the invoicee

[INVOICEETEMPLATE1] - template value 1 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE2] - template value 2 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE3] - template value 3 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE4] - template value 4 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE5] - template value 5 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE6] - template value 6 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE7] - template value 7 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE8] - template value 8 of the invoice account the invoice is assigned to or blank

[INVOICEETEMPLATE1BR] - template value 1 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE2BR] - template value 2 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE3BR] - template value 3 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE4BR] - template value 4 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE5BR] - template value 5 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE6BR] - template value 6 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE7BR] - template value 7 of the invoice account the invoice is assigned to or blank with linkebreak

[INVOICEETEMPLATE8BR] - template value 8 of the invoice account the invoice is assigned to or blank with linkebreak

== Payment Request Variables ==
[PAYURL] - Creates a payment url for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYURL:25%] - Creates a payment url for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYURL:200] - Creates a payment url for the payment request url for a fixed amount. nt.

[PAYLINK] - Creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYLINK:25%] -Creates a payment link (HTML A tag) for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYLINK:200] - Creates a payment link (HTML A tag) for the payment request) for a fixed amount.

[PAYBUTTON] - Creates a payment button for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYBUTTON:25%] - Creates a payment button for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYBUTTON:200] - Creates a payment button for the payment request for a fixed amount.

[PAYPALURL] - Creates a Paypal payment url for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALURL:25%] - Creates a Paypal payment url for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALURL:200] - Creates a Paypal payment url for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALLINK] - Creates a Paypal payment link (HTML A tag) for the amount in the booking deposit field if non zero, otherwise the outstanding balance.

[PAYPALLINK:25%] - Creates a Paypal payment link (HTML A tag) for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.

[PAYPALLINK:200] - Creates a Paypal payment link (HTML A tag) for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount.

[PAYPALBUTTON] - Creates a Paypal payment button for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Not recommended for emails.

[PAYPALBUTTON:25%] - Creates a Paypal payment button for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance. Not recommended for emails.

[PAYPALBUTTON:200] - Creates a Paypal payment button for a fixed amount. A zero amount will cause paypal to provide a field to enter an amount. Not recommended for emails.

Add a H to exclude a gateway from displaying. Example: [PAYURL:200:HST] will hide Stripe

== Text Operators ==

[REPLACE|searchForThisText|replaceWithThisText|textToSearch] - replace "searchForThisText" with "replaceWithThisText" within the text "textToSearch"

[SUBSTR|startCharacterNumber|numberOfCharacters|textToGetSubstringFrom] - get a sub string from "textToGetSubstringFrom" starting at character "startCharacterNumber" (integer, 0 is the first char) with a length of "numberOfCharacters" (integer)

1. [SUBSTR|0|4|[GUESTPHONENUM]]

This will test for the first 4 characters of the Guest phone number.

[TRIM| string to trim ] - remove whitespace from the start and end of " string to trim "

== iCal Links ==
These template variables will create iCal links which allow the booking to be added to a calendar.

[ICALURL] - Calendar link

[ICALURL:16] - Calendar link with check-in hour. Replace '16' with the hour check-in starts.

[ICALURL::10] - Calendar link with check-out hour. Replace '10' with the hour with the hour check-out ends.

[ICALURL:::summary text] - Calendar link with a summary text

[ICALURL::::description text] - Calendar link with a descriptive text

Example:

Calendar link with check-in time 16:00, check-out time 10:00, the summary text "Booking" and the description text "Sunny Hotel":

[ICALURL:16:10:Booking:Sunny Hotel]

== Mathematical Operators ==

Place mathematical operators between two numbers or between two template variables that return a number.

[+] - Example: 2 [+] 3 = 5

[-] - Example: 5 [-] 1 = 4

[*] - Example: 3 [*] 4 = 12

[/] - Example: 15 [/] 5 = 3

[MIN] - Example: 2 [MIN] 3 = 2

[MAX] - Example: 2 [MAX] 3 = 3

Brackets are not supported as a way to control processing order, the processing order is fixed as *, /, +, -, MIN, MAX

If you want to use * and - in the same calculation, for example you need 20% of the result, then you will need to use the calculation below as a * calculation will be calculated first.

[INVOICECHARGESNUM][*]0.2[-][INVOICESECONDITEMNUM][*]0.2[-][COMMISSIONNUM][*]0.2

{{#fas:lightbulb}} Property Template 1-8 and Room Template 1-8 can be used to set calculations. If using Room Templates to make a calculation, then use Room Template 8 before Room Template 7.

If you want to see the value 10.
Set Room template 6 = [ROOMTEMPLATE7][+][ROOMTEMPLATE8] and enter 4 in Room template 7 and 6 in Room template 8.

You can set a calculation in Room Templates to show in Property Templates, but not the other way around. So "Property Template1" could pull the calculation of [ROOMTEMPLATE6] and the result = 10.

=== Rounding and controlling decimal places ===

==== Default ====

2 [/] 3 = 0.66666666666667

==== Rounding to the nearest integer ====

2 [/.0] 3 = 1

==== Rounding to 1,2,3 or 4 decimal place(s) ====

2 [/.1] 3 = 0.7

2 [/.2] 3 = 0.67

2 [/.3] 3 = 0.667

2 [/.4] 3 = 0.6667

This works on all operators including [MIN] and [MAX]

Note: Always use the template variables ending with NUM. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Currency Conversion ==

[CONVERT:EUR-USD] - get the actual conversion rate between two currencies, this can be used with math functions to show alternative currency values. All currencies supported by the booking page currency selector can be used.

Example: [INVOICECHARGESNUM] [*.2] [CONVERT:EUR-USD] will convert the invoice charge value from Euros to USD with two decimal points.

If you use the multiplier to convert currencies for channels: For example hotel id 123456 and a multiplier to convert USD to EUR at todays rate:

123456*[CONVERT:USD-EUR]*

or this to convert EUR to USD

123456*[CONVERT:EUR-USD]

123456*[CONVERT:USD-EUR][/]0.85 will convert to Euros and divides the price by 0.85 which raises it by circa 15%

==Account Variables (account of the booking) ==

[ACCOUNTUSERNAME] - Username of the account owning the booking

[LOGGEDINACCOUNTUSERNAME] - Username of the person logged in

[ACCOUNTID] - account id of the booked property

[ACCOUNTTEMPLATE1] - Account Template 1

[ACCOUNTTEMPLATE2] - Account Template 2

[ACCOUNTTEMPLATE3] - Account Template 3

[ACCOUNTTEMPLATE4] - Account Template 4

[COMMISSIONLIMIT] - shows the available commission amount for the owner account of the booking

[MASTERACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERACCOUNTTEMPLATE4] - Account Template 4 from master account

==Account Variables (logged in account, only for display in control panel , not for auto actions or emails etc.) ==
These variables can for example used by resellers who added a custom tab to the bookings.

[LOGGEDINACCOUNTID] - account id of the logged in user

[LOGGEDINACCOUNTTEMPLATE1] - Account Template 1

[LOGGEDINACCOUNTTEMPLATE2] - Account Template 2

[LOGGEDINACCOUNTTEMPLATE3] - Account Template 3

[LOGGEDINACCOUNTTEMPLATE4] - Account Template 4

[LOGGEDINAPIKEY] - apiKey

[MASTERLOGGEDINACCOUNTTEMPLATE1] - Account Template 1 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE2] - Account Template 2 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE3] - Account Template 3 from master account

[MASTERLOGGEDINACCOUNTTEMPLATE4] - Account Template 4 from master account

== Smart Logic Template Variables ==

IF style template variables will compare two values and display a text if the comparison is true and an alternative text if the comparison is false.
Colons : are used between the two comparison values and the first text, a pipe | is used between the two texts.
Empty text is allowed if you do not want to display anything for a condition.

[IF=:if this:equals this:display this text|otherwise display this text]

[IFIN:if this:is contained in this:display this text|otherwise display this text]

[IFLIKE:if this:is like this:display this text|otherwise display this text]

[IF>:if this:is greater than this:display this text|otherwise display this text]

[IF>=:if this:is greater than or equal to this:display this text|otherwise display this text]

[IF<:if this:is less than this:display this text|otherwise display this text]

[IF<=:if this:is less than or equal to this:display this text|otherwise display this text]

[IFBETWEEN:if this:is between this:and this:display this text|if it is lower display this text|if it is higher display this text]

You can use IF variables inside other IF variables to create complex logic but the internal IF: must be processed before the external IF

There are special versions of each IF constructed with ^ and ~ separators like [IF=^this^this^same~different]

{{#fas:lightbulb}} Only one IF of each type can be used to create complex logic.

The special versions are processed first so should be used as the internal IF so it's result can be processed by the outer if.

The special versions can also be used if you expect : or | characters within your data.

IF's are processed in the following order.
i.e. all the [IF=^ will be processed first, then all the [IFIN^ etc.

[IF=^
[IFIN^
[IFLIKE^
[IF>^
[IF>=^
[IF<^
[IF<=^
[IFBETWEEN^
[IF=:
[IFIN:
[IFLIKE:
[IF>:
[IF>=:
[IF<:
[IF<=:
[IFBETWEEN:

=== Examples ===

Template variables can be used inside this template variable as per the examples comparison in blue, positive result in green, negative result in red:

1. [IF=:[GUESTNAME]:Miller:yes |no]

If the guestname is Miller the text "yes" will display. If the guest name is not Miller the text "no" will display

2.[ IF>:[NUMADULT]:2:please contact us about you bedding requirements|]

If the number of adults is higher than 2 the text"please contact us about you bedding requirements" will display. If the number of adults is lower than or equal 2 nothing will display.

3. [IF<:[NUMADULT]:3:|linen for two adults is included free of charge]

If the number of adults is lower than 3 nothing will display. If the number of adults is not lower than 3 the text "linen for two adults is included free of charge" will display.

4. [IF<=:[NUMADULT]:2:yes|no]

5. [IF>=:[NUMADULT]:2:yes|no]

6. [IFBETWEEN:[NUMADULT]:1:3:yes|too low|too high]

7. [IFLIKE:[GUESTTITLE]:Mr:Dear|Hi]

IFLIKE works like IF= except it is case insensitive and removes any spaces from the start and end of the words

8. [IFIN:John:[GUESTFIRSTNAME]:Hi John|Your name does not contain John?]

If the first word is contained in the second word the first option is displayed, otherwise the second option is displayed

9. [IFIN:CHECKIN:[BOOKINGINFOITEMS]:[BOOKINGINFOCODETEXT:CHECKIN]|]

If the Booking Info Code CHECKIN has been added to the booking then you will see the value in the text (date/time) otherwise blank.

Using multiple IF statements to display special messages :-

10. [IFIN:DEPOSIT:[BOOKINGINFOCODES]:|[IF=:[GUESTCOUNTRY2]:AU:Credit card details are required |A deposit is required]|No deposit is required]

You want to display a special message to Australians if the booking has a DEPOSIT info item code, if a deposit is required from a non Australia they get "A deposit is required" and if no deposit is required they see "No deposit is required"

11. [IF<:[INADVANCE]:|[IFIN:TRANSFER:[BOOKINGINFOCODES]:3:Payment Due Date: ASAP |Payment Due Date: [FIRSTNIGHT:- 30days]]|]

You want display a special message to your guests 3 days before checkin with a Booking Info Code = TRANSFER.

12. [IF=:[STATUS]:Confirmed:PAID|[IF<^[INADVANCE]^30^Payment Due Date: As soon as possible~Payment Due Date: [FIRSTNIGHT:- 30 days]]]

You want to display a special message for your guests for any bookings with Status not = Confirmed, and if the checkin date is more than 30 days in advance, then send the message with "Payment Due Date : "or that the "Payment is due As soon as possible".

13. [IFBETWEEN:[TURNOVERDAYS]:0:3:yes|no]

You want to test if the days until next arrival into the same unit is between 0 and 3 days. Could be used for offering Late Checkouts or additional days to the guest where there is a gap between bookings.

14. [IF>:[VACANTDAYS]:1:yes|no]

You want to test if there is 1 day from the previous checkout to check in of current booking. Could be used for offering Early Checkouts or additional days to the guest where there is a gap between bookings.

15. [IF=:[LEAVINGDAY:{%a}]:Sun:|[IF>=^[TURNOVERDAYS]^1^yes~no]]

You want to test if the leaving date is a Sunday and it there is a gap for 1 or more days between the current booking and the next booking.

16. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes]]

You want to test if the leaving date is a Monday or a Wednesday to send a specific message to the guest, for example a reminder that it is bin collection day.

17. [IF=:[LEAVINGDAY:{%u}]:1:yes|[IF=^[LEAVINGDAY:{%u}]^3^yes][IF=^[LEAVINGDAY:{%u}]^6^yes]]

You have different cleaning teams for different days of the week, and you want to send a message to the appropriate team if leaving date is a Monday, Wednesday or Saturday.

18. [IF<^[AUTHORIZEUNTIL{%Y-%m-%d}]^[CURRENTDATEYYYY-MM-DD]^yes~no]

You need to test if the Stripe authorisation has expired before the end of the booking. Then you want to automate the authorisation again . You will require multiple auto actions based on the min/max stay.

== Write out the number in Words. ==

[INWORDS] - writes out a number in words. This works in English only.

Expamles:

[INWORDS] 10 will write "ten"

[INWORDS] [INVOICEPAYMENTSNUM] will write out the invoice sum of all payments

[INWORDS] [INVOICEPAYMENTSNUM] [+] 10 will write out the invoice sum of all payments plus 10

== Encoding Template Variables ==

[ENCODEURL:value] encode value for URL data format

[ENCODEJSON:value] encode value for JSON data format

{{#fas:lightbulb}} Always use the template variables ending with NUM if numbers are involved. The math functions will only work with numbers with a decimal point (not a decimal comma) and no thousands separator and no currency symbol.

== Using Template Variables in a HTML editor ==
When using template variables that render tables, such as in invoice templates, do not place them inside <nowiki></nowiki> (paragraph) tags. Doing so can lead to formatting issues that affect the table’s appearance.

We recommend inserting the template variable as usual, then clicking the </> Code view button in the editor's toolbar. Then in the code view, locate the template variable and move it outside any surrounding <nowiki></nowiki> tags.

Marriott

2025-06-02T07:59:39Z

Asher: /* Promotions */

[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Marriott Homes & Villas </div>

This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to list and connect with Homes & Villas by Marriott International.

Homes & Villas by Marriott Bonvoy (HVMB) is an expertly curated collection of vacation rentals backed by the world’s largest hospitality company that provides travellers access to thousands of private homes.
Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and safety.

<embedvideo service="youtube"> https://youtu.be/nkcVXbHO3S4</embedvideo>

= Capabilities =
Beds24 can
*Create listings on Homes & Villas by Marriott International
*Update content to Homes & Villas by Marriott International
*Export availability and price data
*Import bookings

For details [https://wiki.beds24.com/index.php?title=Channel_Manager_Capabilities click here].

= Limitations =
*Marriott bookings have a minimum stay of 2 nights, prices for 1 night will not be sent to Marriott.
*Marriott only works with property managers not with individual properties.
*Bookings imported from HVMB will not have detailed fee or tax information. They will only have the type type and total value of the fee/tax, no descriptive information.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.

=List on Homes & Villas by Marriott International=
To list on Homes & Villas by Marriott International your property management company and your properties need to meet Marriott's standards which are:

'''Property Managers'''
*Handle the management, in-stay guest support and cleaning of a minimum of 30 properties (with
some exceptions for various markets and offerings)
*Responsible for updating calendar availability and pricing
*Track record of reliability and customer satisfaction, including response times, compliance with
local regulations and other management responsibilities

'''Properties/Homes'''
*One (1) or more bedrooms (no studios or home shares)
*A fully equipped kitchen, Wi-Fi, linens, towels and bathroom amenities and other essentials
*Safety equipment, including smoke and carbon monoxide detectors and fire extinguishers

Property management companies that meet the above requirements and are interested in listing on Homes & Villas by Marriott International should complete this form: https://hvmi.tfaforms.net/91.

= Before you connect =
==Prices==
*We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or Fixed Prices.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.
{{#fas:lightbulb}} This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*You can set a multiplier to mark your price up or down.

===Per Day Pricing===
{{#fas:lightbulb}} Choose '''Per Day Pricing''' (the default) if you have only ONE price per date.

If you have multiple prices activated for Marriott with different minimum stays the system will send the price with the lowest minimum stay. Of the ones with the lowest minimum stay the one with the highest occupancy will be used.

If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.

Only a global max. stay which is taken from {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP can send.

In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT you can set
*The number of guests for which the daily price applies.
*An extra person price.

For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upt o 2 people. Then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT > and set Guests included = 2, Extra Person Price = 15

===Per Occupancy (LOS) Pricing===
{{#fas:lightbulb}} Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay..

If you use Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.

If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.

The "Min Stay" and "Max Stay" set in the calendar will send.
Daily Prices or Fixed Prices will send.

{{#fas:exclamation-triangle}} When sending different prices for different length of stay (LOS), the room restriction strategy {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP must be set to "Stay through". The restriction strategy "Arrival" may not calculate the correct pricing after the first night.

==Bookings==

==Extras and Taxes==
"Upsell Items" can not be exported.

==Properties, rooms and room types==
A property in Marriott is a room in Beds24. The name sent is:
*For properties with one unit: property name from {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and pictures from the property will send.
*For properties with more than one unit type: the names from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send.

Our connection supports room types with a quantity of more than one.

If you sell rooms/renatls individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].

= What you need=
To use the connection you will need to sign up with Marriott Homes & Villas.

If you already Marriott Homes & Villas you will need to contact Marriott and ask them to create a new HMCID for Beds24 for your. After you have created your new listings from Beds24 Marriott will be able to attach your historic bookings to your new listings.

= Security =
Marriott has specific security requirements. Please go to {{#fas:cog}} (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

Marriott will provide you with a security questionnaire. After you have changed your security settings as explained above you can answer the questionnaire as follows:

{{#fas:question-circle}} Does the system use Roles to assign permissions and to ensure each user has the least amount of privileges necessary to perform their job function?

{{#fas:reply}} Yes

{{#fas:question-circle}} If Yes, What type of Roles are used to control access to guest reservation data?

{{#fas:reply}} Admin

{{#fas:question-circle}} Are written procedures in place to describe how user access to the PMS is granted, updated and removed?

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} If Yes, Please describe your access control procedures or upload a copy under the appropriate document request.

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} Do the passwords used to access the PMS require at least 8 complex characters?

{{#fas:reply}} Yes

{{#fas:question-circle}} Does the PMS support the ability for end users to login with 2-Factor / Multi-Factor authentication (2FA/MFA)?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are user's passwords changed at least every 90 days?

{{#fas:reply}} Yes

{{#fas:question-circle}} Do idle (inactive) sessions of more than 15 minutes require the user to re-enter their password to re-activate the site or application?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are repeated access (login) attempts limited by locking out the user ID after at least 5 attempts?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are users prevented from using at least the previous 4 passwords during a password change?

{{#fas:reply}} Yes

= Create listings on Marriott Homes & Villas=
== Minimum requirements ==
Your content needs to meet Marriott's minimum requirements which are:
*Unique listing name (min 8 characters, max 255).
*Property address
*Latitude and longitude
*Bedrooms (including number and type of beds)
*Number of bathrooms
*Description (must not reference management company name, non-HMVI cancellation policies, etc). If you have a Permit Id, add here or in House Rules.
*Valid property type (Apartment, Cabin, House, Villa, Aparthotel, Barn, Building, Casa Particular, Castle, Chacara, Chalet, Chateau, Condo, Cottage, Cycladic House, Estate, Farmhouse, Lodge, Loft, Mas, Mill, Resort, Riad, Serviced Apartment, Studio, Tower, Townhome or Tree House)
*At least 3 days of consecutive availability and pricing over the next 365 days
*6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
*5 or more Amenities
*House rules (must not reference management company name, contact information, or any cancellation policy related to any competing channel or direct bookings). If you have a Permit Id, add here or in Property Description.

== Step-by-Step guide ==
'''Step 1 - Enter your Marriott HMCID'''

Get your user ID from Marriott
*Click on "Enter Marriott User ID"
*Enter your HMCIDit in the field "User ID" and press
*SAVE

'''Step 2: Adjust your security settings'''

Go to (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

'''Step 3: Enter channel specific content'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information. Line breaks can be used.

'''Step - Check if your content meets Marriotts requirements'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > VIEW CONTENT to revise which data will send to Marriott. Any settings which do not meet Marriotts requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.

{{#fas:lightbulb}} If you see a red button "Fix Content Errors" your listing does not meet Marriotts requirements. Click on the button to get to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT> VIEW CONTENT.

'''Step 4 - Check which prices will send'''
Click on the "Actual Data" link to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Marriott.

'''Step 5: Check the currency setting is correct'''

Marriott only supports a few currencies. If you use a currency which is not supported you can add a multiplier for currency conversion.

'''Step 6 - Add a multiplier to your prices (optional)'''

If you want to add a multiplier to your prices add a * followed by the multiplier number.

The multiplier applies to all prices and fees which are sent.

For example a hotel id setting *1.23' will multiply all prices by 1.23 sent (i.e. raised by 23%). Lower prices can be sent with a multiplier less than 1, i.e. *0.85 will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example *1.23* will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

'''Step 7 : Export to Marriott'''

When your content meets Marriotts requirements you can click "Export'''.
*Set ""Enable" = "Enabled" then press SAVE
*You will now see an "Send to Marriott" button.
*Click the button and select all options
*Click on "Confirm"

'''Step 8: Check that the connection is working properly'''

#Click on "View actual data and check the prices you see there are as you expect
#Allow a bit of time for Marriott do process the data you have sent then click on "Update". If Marriott returns an error message scroll down to the "Troubleshooting" section to see why Marriott sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.

{{#fas:info-circle}} Marriott reviews each listing manually before setting it live. This normally takes one working day.

= Update existing listings on Marriott=
Prices and availability will sync automatically. If you want to change the content of your listing go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT and click "Send to Marriott" then select what they want to update.

=Content=
== Permit IDs ==
If you wish to send permit information you can include it under {{#fas:cog}} (SETTINGS) Channel Manager > Property Content > Room Content > Room Description Text

== Bedrooms and bathrooms==
If you do not set up any bedrooms or bathrooms we will send one as a default.

Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

{{#fas:exclamation-triangle}} Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a full bathrooom.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

*If you have multiple bedrooms or bathrooms make sure you define them all.

*If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} Marriott does not support all available features available in Beds24.

BATHROOM

BEDROOM

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

== Amenities ==
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Cable. In this case you can set up the Cabel in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Cable and another unit without Cable. In this case set the Cable up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

Amenities are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} : Marriott does not support all available features available in Beds24.

==Pictures==
You can define in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT which pictures will be used.

Marriott requires 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)

==Taxes and Fees==
You can add taxes and fees for Marriott in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT under "Custom". Use the context help{{#far:question-circle}} for details.

== All feature codes==

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

BED_CRIB

BED_TODDLER

BATH_TUB

BABYSITTING

AIR_CONDITIONING

BALCONY

BASKETBALL_COURT

BEACH

BEACH_ESSENTIALS

BEACH_FRONT

CABLE

CHECK_IN_OUT_SELF

CO_DETECTOR

COFFEE_MAKER

CONCIERGE

DECK_PATIO_UNCOVERED

DISHWASHER

DRYER

ELEVATOR

FIRE_EXTINGUISHER

FIREPLACE

FIRST_AID_KIT

FITNESS_CENTER

GAME_ROOM

GAMES

GROCERY_SHOPPING_SERVICE

HAIR_DRYER

HEATING

HIGHCHAIR

HOME_STEP_FREE_ACCESS

HOT_TUB

JET_SKIING

LAUNDRY

MICROWAVE

MOUNTAIN_VIEW

OCEAN_VIEW

OUTDOOR _FURNITURE

OUTDOOR_FIREPLACE

OVEN

PARKING_DISABLED

PARKING_INCLUDED

PARKING_INDOOR

PARKING_VALET

PETS_CONSIDERED

PETS_NOT_ALLOWED

POOL

POOL_HEATED

POOL_PRIVATE

PRIVATE_CHEF

PRIVATE_YARD

REFRIGERATOR

SAUNA

SKI_IN SKI_OUT

SKI_STORAGE

SMOKE_DETECTOR

STOVE

TABLE_TENNIS

TENNIS

TOYS

WASHER

WATER_SPORTS

WATER_VIEW

WATERFRONT

WHEELCHAIR_YES

WIDE_HALLWAY_CLEARANCE

= Promotions =
This feature allows you to create discounts for any of your HVMB listings.
Once a promotion has its status enabled, clicking save will send the promotion to your Marriott listing where it will be available immediately.

= Troubleshooting and common errors=
''RoomSettings array cannot be missing or empty'''
You need to define which beds you provide in your bedrooms. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP then click on "edit bedrooms" and set your bedrooms and bed configuration for each.

''Cancellation Policy Category can not be blank''

''Account is no longer connected to beds24''
You may have invalid Marriott Listing IDs, please contact support and ask to have them deleted

= Disconnect =
Set "Publish" = No in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT, then under MARRIOTT > MAPPING click the "Send to Marriott" button and confirm to take your listing offline.

Set "Enable" = Disable in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > MAPPING Beds24 will then stop data exchange.

If you want to terminate the cooperation with Marriott please contact Marriott support.

Marriott

2025-06-02T07:58:59Z

Asher: /* Troubleshooting and common errors */

[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Marriott Homes & Villas </div>

This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to list and connect with Homes & Villas by Marriott International.

Homes & Villas by Marriott Bonvoy (HVMB) is an expertly curated collection of vacation rentals backed by the world’s largest hospitality company that provides travellers access to thousands of private homes.
Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and safety.

<embedvideo service="youtube"> https://youtu.be/nkcVXbHO3S4</embedvideo>

= Capabilities =
Beds24 can
*Create listings on Homes & Villas by Marriott International
*Update content to Homes & Villas by Marriott International
*Export availability and price data
*Import bookings

For details [https://wiki.beds24.com/index.php?title=Channel_Manager_Capabilities click here].

= Limitations =
*Marriott bookings have a minimum stay of 2 nights, prices for 1 night will not be sent to Marriott.
*Marriott only works with property managers not with individual properties.
*Bookings imported from HVMB will not have detailed fee or tax information. They will only have the type type and total value of the fee/tax, no descriptive information.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.

=List on Homes & Villas by Marriott International=
To list on Homes & Villas by Marriott International your property management company and your properties need to meet Marriott's standards which are:

'''Property Managers'''
*Handle the management, in-stay guest support and cleaning of a minimum of 30 properties (with
some exceptions for various markets and offerings)
*Responsible for updating calendar availability and pricing
*Track record of reliability and customer satisfaction, including response times, compliance with
local regulations and other management responsibilities

'''Properties/Homes'''
*One (1) or more bedrooms (no studios or home shares)
*A fully equipped kitchen, Wi-Fi, linens, towels and bathroom amenities and other essentials
*Safety equipment, including smoke and carbon monoxide detectors and fire extinguishers

Property management companies that meet the above requirements and are interested in listing on Homes & Villas by Marriott International should complete this form: https://hvmi.tfaforms.net/91.

= Before you connect =
==Prices==
*We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or Fixed Prices.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.
{{#fas:lightbulb}} This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*You can set a multiplier to mark your price up or down.

===Per Day Pricing===
{{#fas:lightbulb}} Choose '''Per Day Pricing''' (the default) if you have only ONE price per date.

If you have multiple prices activated for Marriott with different minimum stays the system will send the price with the lowest minimum stay. Of the ones with the lowest minimum stay the one with the highest occupancy will be used.

If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.

Only a global max. stay which is taken from {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP can send.

In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT you can set
*The number of guests for which the daily price applies.
*An extra person price.

For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upt o 2 people. Then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT > and set Guests included = 2, Extra Person Price = 15

===Per Occupancy (LOS) Pricing===
{{#fas:lightbulb}} Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay..

If you use Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.

If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.

The "Min Stay" and "Max Stay" set in the calendar will send.
Daily Prices or Fixed Prices will send.

{{#fas:exclamation-triangle}} When sending different prices for different length of stay (LOS), the room restriction strategy {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP must be set to "Stay through". The restriction strategy "Arrival" may not calculate the correct pricing after the first night.

==Bookings==

==Extras and Taxes==
"Upsell Items" can not be exported.

==Properties, rooms and room types==
A property in Marriott is a room in Beds24. The name sent is:
*For properties with one unit: property name from {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and pictures from the property will send.
*For properties with more than one unit type: the names from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send.

Our connection supports room types with a quantity of more than one.

If you sell rooms/renatls individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].

= What you need=
To use the connection you will need to sign up with Marriott Homes & Villas.

If you already Marriott Homes & Villas you will need to contact Marriott and ask them to create a new HMCID for Beds24 for your. After you have created your new listings from Beds24 Marriott will be able to attach your historic bookings to your new listings.

= Security =
Marriott has specific security requirements. Please go to {{#fas:cog}} (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

Marriott will provide you with a security questionnaire. After you have changed your security settings as explained above you can answer the questionnaire as follows:

{{#fas:question-circle}} Does the system use Roles to assign permissions and to ensure each user has the least amount of privileges necessary to perform their job function?

{{#fas:reply}} Yes

{{#fas:question-circle}} If Yes, What type of Roles are used to control access to guest reservation data?

{{#fas:reply}} Admin

{{#fas:question-circle}} Are written procedures in place to describe how user access to the PMS is granted, updated and removed?

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} If Yes, Please describe your access control procedures or upload a copy under the appropriate document request.

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} Do the passwords used to access the PMS require at least 8 complex characters?

{{#fas:reply}} Yes

{{#fas:question-circle}} Does the PMS support the ability for end users to login with 2-Factor / Multi-Factor authentication (2FA/MFA)?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are user's passwords changed at least every 90 days?

{{#fas:reply}} Yes

{{#fas:question-circle}} Do idle (inactive) sessions of more than 15 minutes require the user to re-enter their password to re-activate the site or application?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are repeated access (login) attempts limited by locking out the user ID after at least 5 attempts?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are users prevented from using at least the previous 4 passwords during a password change?

{{#fas:reply}} Yes

= Create listings on Marriott Homes & Villas=
== Minimum requirements ==
Your content needs to meet Marriott's minimum requirements which are:
*Unique listing name (min 8 characters, max 255).
*Property address
*Latitude and longitude
*Bedrooms (including number and type of beds)
*Number of bathrooms
*Description (must not reference management company name, non-HMVI cancellation policies, etc). If you have a Permit Id, add here or in House Rules.
*Valid property type (Apartment, Cabin, House, Villa, Aparthotel, Barn, Building, Casa Particular, Castle, Chacara, Chalet, Chateau, Condo, Cottage, Cycladic House, Estate, Farmhouse, Lodge, Loft, Mas, Mill, Resort, Riad, Serviced Apartment, Studio, Tower, Townhome or Tree House)
*At least 3 days of consecutive availability and pricing over the next 365 days
*6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
*5 or more Amenities
*House rules (must not reference management company name, contact information, or any cancellation policy related to any competing channel or direct bookings). If you have a Permit Id, add here or in Property Description.

== Step-by-Step guide ==
'''Step 1 - Enter your Marriott HMCID'''

Get your user ID from Marriott
*Click on "Enter Marriott User ID"
*Enter your HMCIDit in the field "User ID" and press
*SAVE

'''Step 2: Adjust your security settings'''

Go to (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

'''Step 3: Enter channel specific content'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information. Line breaks can be used.

'''Step - Check if your content meets Marriotts requirements'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > VIEW CONTENT to revise which data will send to Marriott. Any settings which do not meet Marriotts requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.

{{#fas:lightbulb}} If you see a red button "Fix Content Errors" your listing does not meet Marriotts requirements. Click on the button to get to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT> VIEW CONTENT.

'''Step 4 - Check which prices will send'''
Click on the "Actual Data" link to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Marriott.

'''Step 5: Check the currency setting is correct'''

Marriott only supports a few currencies. If you use a currency which is not supported you can add a multiplier for currency conversion.

'''Step 6 - Add a multiplier to your prices (optional)'''

If you want to add a multiplier to your prices add a * followed by the multiplier number.

The multiplier applies to all prices and fees which are sent.

For example a hotel id setting *1.23' will multiply all prices by 1.23 sent (i.e. raised by 23%). Lower prices can be sent with a multiplier less than 1, i.e. *0.85 will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example *1.23* will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

'''Step 7 : Export to Marriott'''

When your content meets Marriotts requirements you can click "Export'''.
*Set ""Enable" = "Enabled" then press SAVE
*You will now see an "Send to Marriott" button.
*Click the button and select all options
*Click on "Confirm"

'''Step 8: Check that the connection is working properly'''

#Click on "View actual data and check the prices you see there are as you expect
#Allow a bit of time for Marriott do process the data you have sent then click on "Update". If Marriott returns an error message scroll down to the "Troubleshooting" section to see why Marriott sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.

{{#fas:info-circle}} Marriott reviews each listing manually before setting it live. This normally takes one working day.

= Update existing listings on Marriott=
Prices and availability will sync automatically. If you want to change the content of your listing go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT and click "Send to Marriott" then select what they want to update.

=Content=
== Permit IDs ==
If you wish to send permit information you can include it under {{#fas:cog}} (SETTINGS) Channel Manager > Property Content > Room Content > Room Description Text

== Bedrooms and bathrooms==
If you do not set up any bedrooms or bathrooms we will send one as a default.

Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

{{#fas:exclamation-triangle}} Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a full bathrooom.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

*If you have multiple bedrooms or bathrooms make sure you define them all.

*If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} Marriott does not support all available features available in Beds24.

BATHROOM

BEDROOM

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

== Amenities ==
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Cable. In this case you can set up the Cabel in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Cable and another unit without Cable. In this case set the Cable up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

Amenities are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} : Marriott does not support all available features available in Beds24.

==Pictures==
You can define in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT which pictures will be used.

Marriott requires 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)

==Taxes and Fees==
You can add taxes and fees for Marriott in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT under "Custom". Use the context help{{#far:question-circle}} for details.

== All feature codes==

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

BED_CRIB

BED_TODDLER

BATH_TUB

BABYSITTING

AIR_CONDITIONING

BALCONY

BASKETBALL_COURT

BEACH

BEACH_ESSENTIALS

BEACH_FRONT

CABLE

CHECK_IN_OUT_SELF

CO_DETECTOR

COFFEE_MAKER

CONCIERGE

DECK_PATIO_UNCOVERED

DISHWASHER

DRYER

ELEVATOR

FIRE_EXTINGUISHER

FIREPLACE

FIRST_AID_KIT

FITNESS_CENTER

GAME_ROOM

GAMES

GROCERY_SHOPPING_SERVICE

HAIR_DRYER

HEATING

HIGHCHAIR

HOME_STEP_FREE_ACCESS

HOT_TUB

JET_SKIING

LAUNDRY

MICROWAVE

MOUNTAIN_VIEW

OCEAN_VIEW

OUTDOOR _FURNITURE

OUTDOOR_FIREPLACE

OVEN

PARKING_DISABLED

PARKING_INCLUDED

PARKING_INDOOR

PARKING_VALET

PETS_CONSIDERED

PETS_NOT_ALLOWED

POOL

POOL_HEATED

POOL_PRIVATE

PRIVATE_CHEF

PRIVATE_YARD

REFRIGERATOR

SAUNA

SKI_IN SKI_OUT

SKI_STORAGE

SMOKE_DETECTOR

STOVE

TABLE_TENNIS

TENNIS

TOYS

WASHER

WATER_SPORTS

WATER_VIEW

WATERFRONT

WHEELCHAIR_YES

WIDE_HALLWAY_CLEARANCE

= Promotions =
This feature allows you to create discounts for any of your listings.
Once a promotion has its status enabled, clicking save will send the promotion to your Marriott listing where it will be available immediately.

= Troubleshooting and common errors=
''RoomSettings array cannot be missing or empty'''
You need to define which beds you provide in your bedrooms. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP then click on "edit bedrooms" and set your bedrooms and bed configuration for each.

''Cancellation Policy Category can not be blank''

''Account is no longer connected to beds24''
You may have invalid Marriott Listing IDs, please contact support and ask to have them deleted

= Disconnect =
Set "Publish" = No in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT, then under MARRIOTT > MAPPING click the "Send to Marriott" button and confirm to take your listing offline.

Set "Enable" = Disable in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > MAPPING Beds24 will then stop data exchange.

If you want to terminate the cooperation with Marriott please contact Marriott support.

Setting/marriottdiscountstatus

2025-06-02T06:16:36Z

Asher:

Whether the promotion is active on HVMB or not.

Marriott

2025-06-02T06:16:11Z

Asher:

[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Marriott Homes & Villas </div>

This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to list and connect with Homes & Villas by Marriott International.

Homes & Villas by Marriott Bonvoy (HVMB) is an expertly curated collection of vacation rentals backed by the world’s largest hospitality company that provides travellers access to thousands of private homes.
Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and safety.

<embedvideo service="youtube"> https://youtu.be/nkcVXbHO3S4</embedvideo>

= Capabilities =
Beds24 can
*Create listings on Homes & Villas by Marriott International
*Update content to Homes & Villas by Marriott International
*Export availability and price data
*Import bookings

For details [https://wiki.beds24.com/index.php?title=Channel_Manager_Capabilities click here].

= Limitations =
*Marriott bookings have a minimum stay of 2 nights, prices for 1 night will not be sent to Marriott.
*Marriott only works with property managers not with individual properties.
*Bookings imported from HVMB will not have detailed fee or tax information. They will only have the type type and total value of the fee/tax, no descriptive information.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.

=List on Homes & Villas by Marriott International=
To list on Homes & Villas by Marriott International your property management company and your properties need to meet Marriott's standards which are:

'''Property Managers'''
*Handle the management, in-stay guest support and cleaning of a minimum of 30 properties (with
some exceptions for various markets and offerings)
*Responsible for updating calendar availability and pricing
*Track record of reliability and customer satisfaction, including response times, compliance with
local regulations and other management responsibilities

'''Properties/Homes'''
*One (1) or more bedrooms (no studios or home shares)
*A fully equipped kitchen, Wi-Fi, linens, towels and bathroom amenities and other essentials
*Safety equipment, including smoke and carbon monoxide detectors and fire extinguishers

Property management companies that meet the above requirements and are interested in listing on Homes & Villas by Marriott International should complete this form: https://hvmi.tfaforms.net/91.

= Before you connect =
==Prices==
*We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or Fixed Prices.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.
{{#fas:lightbulb}} This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*You can set a multiplier to mark your price up or down.

===Per Day Pricing===
{{#fas:lightbulb}} Choose '''Per Day Pricing''' (the default) if you have only ONE price per date.

If you have multiple prices activated for Marriott with different minimum stays the system will send the price with the lowest minimum stay. Of the ones with the lowest minimum stay the one with the highest occupancy will be used.

If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.

Only a global max. stay which is taken from {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP can send.

In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT you can set
*The number of guests for which the daily price applies.
*An extra person price.

For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upt o 2 people. Then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT > and set Guests included = 2, Extra Person Price = 15

===Per Occupancy (LOS) Pricing===
{{#fas:lightbulb}} Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay..

If you use Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.

If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.

The "Min Stay" and "Max Stay" set in the calendar will send.
Daily Prices or Fixed Prices will send.

{{#fas:exclamation-triangle}} When sending different prices for different length of stay (LOS), the room restriction strategy {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP must be set to "Stay through". The restriction strategy "Arrival" may not calculate the correct pricing after the first night.

==Bookings==

==Extras and Taxes==
"Upsell Items" can not be exported.

==Properties, rooms and room types==
A property in Marriott is a room in Beds24. The name sent is:
*For properties with one unit: property name from {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and pictures from the property will send.
*For properties with more than one unit type: the names from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send.

Our connection supports room types with a quantity of more than one.

If you sell rooms/renatls individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].

= What you need=
To use the connection you will need to sign up with Marriott Homes & Villas.

If you already Marriott Homes & Villas you will need to contact Marriott and ask them to create a new HMCID for Beds24 for your. After you have created your new listings from Beds24 Marriott will be able to attach your historic bookings to your new listings.

= Security =
Marriott has specific security requirements. Please go to {{#fas:cog}} (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

Marriott will provide you with a security questionnaire. After you have changed your security settings as explained above you can answer the questionnaire as follows:

{{#fas:question-circle}} Does the system use Roles to assign permissions and to ensure each user has the least amount of privileges necessary to perform their job function?

{{#fas:reply}} Yes

{{#fas:question-circle}} If Yes, What type of Roles are used to control access to guest reservation data?

{{#fas:reply}} Admin

{{#fas:question-circle}} Are written procedures in place to describe how user access to the PMS is granted, updated and removed?

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} If Yes, Please describe your access control procedures or upload a copy under the appropriate document request.

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} Do the passwords used to access the PMS require at least 8 complex characters?

{{#fas:reply}} Yes

{{#fas:question-circle}} Does the PMS support the ability for end users to login with 2-Factor / Multi-Factor authentication (2FA/MFA)?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are user's passwords changed at least every 90 days?

{{#fas:reply}} Yes

{{#fas:question-circle}} Do idle (inactive) sessions of more than 15 minutes require the user to re-enter their password to re-activate the site or application?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are repeated access (login) attempts limited by locking out the user ID after at least 5 attempts?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are users prevented from using at least the previous 4 passwords during a password change?

{{#fas:reply}} Yes

= Create listings on Marriott Homes & Villas=
== Minimum requirements ==
Your content needs to meet Marriott's minimum requirements which are:
*Unique listing name (min 8 characters, max 255).
*Property address
*Latitude and longitude
*Bedrooms (including number and type of beds)
*Number of bathrooms
*Description (must not reference management company name, non-HMVI cancellation policies, etc). If you have a Permit Id, add here or in House Rules.
*Valid property type (Apartment, Cabin, House, Villa, Aparthotel, Barn, Building, Casa Particular, Castle, Chacara, Chalet, Chateau, Condo, Cottage, Cycladic House, Estate, Farmhouse, Lodge, Loft, Mas, Mill, Resort, Riad, Serviced Apartment, Studio, Tower, Townhome or Tree House)
*At least 3 days of consecutive availability and pricing over the next 365 days
*6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
*5 or more Amenities
*House rules (must not reference management company name, contact information, or any cancellation policy related to any competing channel or direct bookings). If you have a Permit Id, add here or in Property Description.

== Step-by-Step guide ==
'''Step 1 - Enter your Marriott HMCID'''

Get your user ID from Marriott
*Click on "Enter Marriott User ID"
*Enter your HMCIDit in the field "User ID" and press
*SAVE

'''Step 2: Adjust your security settings'''

Go to (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

'''Step 3: Enter channel specific content'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information. Line breaks can be used.

'''Step - Check if your content meets Marriotts requirements'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > VIEW CONTENT to revise which data will send to Marriott. Any settings which do not meet Marriotts requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.

{{#fas:lightbulb}} If you see a red button "Fix Content Errors" your listing does not meet Marriotts requirements. Click on the button to get to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT> VIEW CONTENT.

'''Step 4 - Check which prices will send'''
Click on the "Actual Data" link to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Marriott.

'''Step 5: Check the currency setting is correct'''

Marriott only supports a few currencies. If you use a currency which is not supported you can add a multiplier for currency conversion.

'''Step 6 - Add a multiplier to your prices (optional)'''

If you want to add a multiplier to your prices add a * followed by the multiplier number.

The multiplier applies to all prices and fees which are sent.

For example a hotel id setting *1.23' will multiply all prices by 1.23 sent (i.e. raised by 23%). Lower prices can be sent with a multiplier less than 1, i.e. *0.85 will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example *1.23* will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

'''Step 7 : Export to Marriott'''

When your content meets Marriotts requirements you can click "Export'''.
*Set ""Enable" = "Enabled" then press SAVE
*You will now see an "Send to Marriott" button.
*Click the button and select all options
*Click on "Confirm"

'''Step 8: Check that the connection is working properly'''

#Click on "View actual data and check the prices you see there are as you expect
#Allow a bit of time for Marriott do process the data you have sent then click on "Update". If Marriott returns an error message scroll down to the "Troubleshooting" section to see why Marriott sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.

{{#fas:info-circle}} Marriott reviews each listing manually before setting it live. This normally takes one working day.

= Update existing listings on Marriott=
Prices and availability will sync automatically. If you want to change the content of your listing go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT and click "Send to Marriott" then select what they want to update.

=Content=
== Permit IDs ==
If you wish to send permit information you can include it under {{#fas:cog}} (SETTINGS) Channel Manager > Property Content > Room Content > Room Description Text

== Bedrooms and bathrooms==
If you do not set up any bedrooms or bathrooms we will send one as a default.

Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

{{#fas:exclamation-triangle}} Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a full bathrooom.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

*If you have multiple bedrooms or bathrooms make sure you define them all.

*If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} Marriott does not support all available features available in Beds24.

BATHROOM

BEDROOM

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

== Amenities ==
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Cable. In this case you can set up the Cabel in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Cable and another unit without Cable. In this case set the Cable up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

Amenities are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} : Marriott does not support all available features available in Beds24.

==Pictures==
You can define in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT which pictures will be used.

Marriott requires 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)

==Taxes and Fees==
You can add taxes and fees for Marriott in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT under "Custom". Use the context help{{#far:question-circle}} for details.

== All feature codes==

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

BED_CRIB

BED_TODDLER

BATH_TUB

BABYSITTING

AIR_CONDITIONING

BALCONY

BASKETBALL_COURT

BEACH

BEACH_ESSENTIALS

BEACH_FRONT

CABLE

CHECK_IN_OUT_SELF

CO_DETECTOR

COFFEE_MAKER

CONCIERGE

DECK_PATIO_UNCOVERED

DISHWASHER

DRYER

ELEVATOR

FIRE_EXTINGUISHER

FIREPLACE

FIRST_AID_KIT

FITNESS_CENTER

GAME_ROOM

GAMES

GROCERY_SHOPPING_SERVICE

HAIR_DRYER

HEATING

HIGHCHAIR

HOME_STEP_FREE_ACCESS

HOT_TUB

JET_SKIING

LAUNDRY

MICROWAVE

MOUNTAIN_VIEW

OCEAN_VIEW

OUTDOOR _FURNITURE

OUTDOOR_FIREPLACE

OVEN

PARKING_DISABLED

PARKING_INCLUDED

PARKING_INDOOR

PARKING_VALET

PETS_CONSIDERED

PETS_NOT_ALLOWED

POOL

POOL_HEATED

POOL_PRIVATE

PRIVATE_CHEF

PRIVATE_YARD

REFRIGERATOR

SAUNA

SKI_IN SKI_OUT

SKI_STORAGE

SMOKE_DETECTOR

STOVE

TABLE_TENNIS

TENNIS

TOYS

WASHER

WATER_SPORTS

WATER_VIEW

WATERFRONT

WHEELCHAIR_YES

WIDE_HALLWAY_CLEARANCE

= Troubleshooting and common errors=
''RoomSettings array cannot be missing or empty'''
You need to define which beds you provide in your bedrooms. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP then click on "edit bedrooms" and set your bedrooms and bed configuration for each.

''Cancellation Policy Category can not be blank''

''Account is no longer connected to beds24''
You may have invalid Marriott Listing IDs, please contact support and ask to have them deleted

= Disconnect =
Set "Publish" = No in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT, then under MARRIOTT > MAPPING click the "Send to Marriott" button and confirm to take your listing offline.

Set "Enable" = Disable in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > MAPPING Beds24 will then stop data exchange.

If you want to terminate the cooperation with Marriott please contact Marriott support.

Marriott

2025-06-02T06:16:00Z

Asher: /* Limitations */

[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Marriott Homes & Villas </div>

This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to list and connect with Homes & Villas by Marriott International.

Homes & Villas by Marriott Bonvoy is an expertly curated collection of vacation rentals backed by the world’s largest hospitality company that provides travellers access to thousands of private homes.
Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and safety.

<embedvideo service="youtube"> https://youtu.be/nkcVXbHO3S4</embedvideo>

= Capabilities =
Beds24 can
*Create listings on Homes & Villas by Marriott International
*Update content to Homes & Villas by Marriott International
*Export availability and price data
*Import bookings

For details [https://wiki.beds24.com/index.php?title=Channel_Manager_Capabilities click here].

= Limitations =
*Marriott bookings have a minimum stay of 2 nights, prices for 1 night will not be sent to Marriott.
*Marriott only works with property managers not with individual properties.
*Bookings imported from HVMB will not have detailed fee or tax information. They will only have the type type and total value of the fee/tax, no descriptive information.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.

=List on Homes & Villas by Marriott International=
To list on Homes & Villas by Marriott International your property management company and your properties need to meet Marriott's standards which are:

'''Property Managers'''
*Handle the management, in-stay guest support and cleaning of a minimum of 30 properties (with
some exceptions for various markets and offerings)
*Responsible for updating calendar availability and pricing
*Track record of reliability and customer satisfaction, including response times, compliance with
local regulations and other management responsibilities

'''Properties/Homes'''
*One (1) or more bedrooms (no studios or home shares)
*A fully equipped kitchen, Wi-Fi, linens, towels and bathroom amenities and other essentials
*Safety equipment, including smoke and carbon monoxide detectors and fire extinguishers

Property management companies that meet the above requirements and are interested in listing on Homes & Villas by Marriott International should complete this form: https://hvmi.tfaforms.net/91.

= Before you connect =
==Prices==
*We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or Fixed Prices.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.
{{#fas:lightbulb}} This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*You can set a multiplier to mark your price up or down.

===Per Day Pricing===
{{#fas:lightbulb}} Choose '''Per Day Pricing''' (the default) if you have only ONE price per date.

If you have multiple prices activated for Marriott with different minimum stays the system will send the price with the lowest minimum stay. Of the ones with the lowest minimum stay the one with the highest occupancy will be used.

If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.

Only a global max. stay which is taken from {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP can send.

In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT you can set
*The number of guests for which the daily price applies.
*An extra person price.

For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upt o 2 people. Then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT > and set Guests included = 2, Extra Person Price = 15

===Per Occupancy (LOS) Pricing===
{{#fas:lightbulb}} Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay..

If you use Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.

If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.

The "Min Stay" and "Max Stay" set in the calendar will send.
Daily Prices or Fixed Prices will send.

{{#fas:exclamation-triangle}} When sending different prices for different length of stay (LOS), the room restriction strategy {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP must be set to "Stay through". The restriction strategy "Arrival" may not calculate the correct pricing after the first night.

==Bookings==

==Extras and Taxes==
"Upsell Items" can not be exported.

==Properties, rooms and room types==
A property in Marriott is a room in Beds24. The name sent is:
*For properties with one unit: property name from {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and pictures from the property will send.
*For properties with more than one unit type: the names from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send.

Our connection supports room types with a quantity of more than one.

If you sell rooms/renatls individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].

= What you need=
To use the connection you will need to sign up with Marriott Homes & Villas.

If you already Marriott Homes & Villas you will need to contact Marriott and ask them to create a new HMCID for Beds24 for your. After you have created your new listings from Beds24 Marriott will be able to attach your historic bookings to your new listings.

= Security =
Marriott has specific security requirements. Please go to {{#fas:cog}} (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

Marriott will provide you with a security questionnaire. After you have changed your security settings as explained above you can answer the questionnaire as follows:

{{#fas:question-circle}} Does the system use Roles to assign permissions and to ensure each user has the least amount of privileges necessary to perform their job function?

{{#fas:reply}} Yes

{{#fas:question-circle}} If Yes, What type of Roles are used to control access to guest reservation data?

{{#fas:reply}} Admin

{{#fas:question-circle}} Are written procedures in place to describe how user access to the PMS is granted, updated and removed?

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} If Yes, Please describe your access control procedures or upload a copy under the appropriate document request.

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} Do the passwords used to access the PMS require at least 8 complex characters?

{{#fas:reply}} Yes

{{#fas:question-circle}} Does the PMS support the ability for end users to login with 2-Factor / Multi-Factor authentication (2FA/MFA)?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are user's passwords changed at least every 90 days?

{{#fas:reply}} Yes

{{#fas:question-circle}} Do idle (inactive) sessions of more than 15 minutes require the user to re-enter their password to re-activate the site or application?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are repeated access (login) attempts limited by locking out the user ID after at least 5 attempts?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are users prevented from using at least the previous 4 passwords during a password change?

{{#fas:reply}} Yes

= Create listings on Marriott Homes & Villas=
== Minimum requirements ==
Your content needs to meet Marriott's minimum requirements which are:
*Unique listing name (min 8 characters, max 255).
*Property address
*Latitude and longitude
*Bedrooms (including number and type of beds)
*Number of bathrooms
*Description (must not reference management company name, non-HMVI cancellation policies, etc). If you have a Permit Id, add here or in House Rules.
*Valid property type (Apartment, Cabin, House, Villa, Aparthotel, Barn, Building, Casa Particular, Castle, Chacara, Chalet, Chateau, Condo, Cottage, Cycladic House, Estate, Farmhouse, Lodge, Loft, Mas, Mill, Resort, Riad, Serviced Apartment, Studio, Tower, Townhome or Tree House)
*At least 3 days of consecutive availability and pricing over the next 365 days
*6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
*5 or more Amenities
*House rules (must not reference management company name, contact information, or any cancellation policy related to any competing channel or direct bookings). If you have a Permit Id, add here or in Property Description.

== Step-by-Step guide ==
'''Step 1 - Enter your Marriott HMCID'''

Get your user ID from Marriott
*Click on "Enter Marriott User ID"
*Enter your HMCIDit in the field "User ID" and press
*SAVE

'''Step 2: Adjust your security settings'''

Go to (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

'''Step 3: Enter channel specific content'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information. Line breaks can be used.

'''Step - Check if your content meets Marriotts requirements'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > VIEW CONTENT to revise which data will send to Marriott. Any settings which do not meet Marriotts requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.

{{#fas:lightbulb}} If you see a red button "Fix Content Errors" your listing does not meet Marriotts requirements. Click on the button to get to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT> VIEW CONTENT.

'''Step 4 - Check which prices will send'''
Click on the "Actual Data" link to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Marriott.

'''Step 5: Check the currency setting is correct'''

Marriott only supports a few currencies. If you use a currency which is not supported you can add a multiplier for currency conversion.

'''Step 6 - Add a multiplier to your prices (optional)'''

If you want to add a multiplier to your prices add a * followed by the multiplier number.

The multiplier applies to all prices and fees which are sent.

For example a hotel id setting *1.23' will multiply all prices by 1.23 sent (i.e. raised by 23%). Lower prices can be sent with a multiplier less than 1, i.e. *0.85 will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example *1.23* will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

'''Step 7 : Export to Marriott'''

When your content meets Marriotts requirements you can click "Export'''.
*Set ""Enable" = "Enabled" then press SAVE
*You will now see an "Send to Marriott" button.
*Click the button and select all options
*Click on "Confirm"

'''Step 8: Check that the connection is working properly'''

#Click on "View actual data and check the prices you see there are as you expect
#Allow a bit of time for Marriott do process the data you have sent then click on "Update". If Marriott returns an error message scroll down to the "Troubleshooting" section to see why Marriott sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.

{{#fas:info-circle}} Marriott reviews each listing manually before setting it live. This normally takes one working day.

= Update existing listings on Marriott=
Prices and availability will sync automatically. If you want to change the content of your listing go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT and click "Send to Marriott" then select what they want to update.

=Content=
== Permit IDs ==
If you wish to send permit information you can include it under {{#fas:cog}} (SETTINGS) Channel Manager > Property Content > Room Content > Room Description Text

== Bedrooms and bathrooms==
If you do not set up any bedrooms or bathrooms we will send one as a default.

Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

{{#fas:exclamation-triangle}} Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a full bathrooom.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

*If you have multiple bedrooms or bathrooms make sure you define them all.

*If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} Marriott does not support all available features available in Beds24.

BATHROOM

BEDROOM

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

== Amenities ==
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Cable. In this case you can set up the Cabel in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Cable and another unit without Cable. In this case set the Cable up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

Amenities are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} : Marriott does not support all available features available in Beds24.

==Pictures==
You can define in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT which pictures will be used.

Marriott requires 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)

==Taxes and Fees==
You can add taxes and fees for Marriott in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT under "Custom". Use the context help{{#far:question-circle}} for details.

== All feature codes==

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

BED_CRIB

BED_TODDLER

BATH_TUB

BABYSITTING

AIR_CONDITIONING

BALCONY

BASKETBALL_COURT

BEACH

BEACH_ESSENTIALS

BEACH_FRONT

CABLE

CHECK_IN_OUT_SELF

CO_DETECTOR

COFFEE_MAKER

CONCIERGE

DECK_PATIO_UNCOVERED

DISHWASHER

DRYER

ELEVATOR

FIRE_EXTINGUISHER

FIREPLACE

FIRST_AID_KIT

FITNESS_CENTER

GAME_ROOM

GAMES

GROCERY_SHOPPING_SERVICE

HAIR_DRYER

HEATING

HIGHCHAIR

HOME_STEP_FREE_ACCESS

HOT_TUB

JET_SKIING

LAUNDRY

MICROWAVE

MOUNTAIN_VIEW

OCEAN_VIEW

OUTDOOR _FURNITURE

OUTDOOR_FIREPLACE

OVEN

PARKING_DISABLED

PARKING_INCLUDED

PARKING_INDOOR

PARKING_VALET

PETS_CONSIDERED

PETS_NOT_ALLOWED

POOL

POOL_HEATED

POOL_PRIVATE

PRIVATE_CHEF

PRIVATE_YARD

REFRIGERATOR

SAUNA

SKI_IN SKI_OUT

SKI_STORAGE

SMOKE_DETECTOR

STOVE

TABLE_TENNIS

TENNIS

TOYS

WASHER

WATER_SPORTS

WATER_VIEW

WATERFRONT

WHEELCHAIR_YES

WIDE_HALLWAY_CLEARANCE

= Troubleshooting and common errors=
''RoomSettings array cannot be missing or empty'''
You need to define which beds you provide in your bedrooms. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP then click on "edit bedrooms" and set your bedrooms and bed configuration for each.

''Cancellation Policy Category can not be blank''

''Account is no longer connected to beds24''
You may have invalid Marriott Listing IDs, please contact support and ask to have them deleted

= Disconnect =
Set "Publish" = No in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT, then under MARRIOTT > MAPPING click the "Send to Marriott" button and confirm to take your listing offline.

Set "Enable" = Disable in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > MAPPING Beds24 will then stop data exchange.

If you want to terminate the cooperation with Marriott please contact Marriott support.

Marriott

2025-06-02T06:15:41Z

Asher:

[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Marriott Homes & Villas </div>

This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT HOMES & VILLAS and explains how to list and connect with Homes & Villas by Marriott International.

Homes & Villas by Marriott Bonvoy is an expertly curated collection of vacation rentals backed by the world’s largest hospitality company that provides travellers access to thousands of private homes.
Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and safety.

<embedvideo service="youtube"> https://youtu.be/nkcVXbHO3S4</embedvideo>

= Capabilities =
Beds24 can
*Create listings on Homes & Villas by Marriott International
*Update content to Homes & Villas by Marriott International
*Export availability and price data
*Import bookings

For details [https://wiki.beds24.com/index.php?title=Channel_Manager_Capabilities click here].

= Limitations =
*Marriott bookings have a minimum stay of 2 nights, prices for 1 night will not be sent to Marriott.
*Marriott only works with property managers not with individual properties.
*Bookings imported from HVMI will not have detailed fee or tax information. They will only have the type type and total value of the fee/tax, no descriptive information.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.

=List on Homes & Villas by Marriott International=
To list on Homes & Villas by Marriott International your property management company and your properties need to meet Marriott's standards which are:

'''Property Managers'''
*Handle the management, in-stay guest support and cleaning of a minimum of 30 properties (with
some exceptions for various markets and offerings)
*Responsible for updating calendar availability and pricing
*Track record of reliability and customer satisfaction, including response times, compliance with
local regulations and other management responsibilities

'''Properties/Homes'''
*One (1) or more bedrooms (no studios or home shares)
*A fully equipped kitchen, Wi-Fi, linens, towels and bathroom amenities and other essentials
*Safety equipment, including smoke and carbon monoxide detectors and fire extinguishers

Property management companies that meet the above requirements and are interested in listing on Homes & Villas by Marriott International should complete this form: https://hvmi.tfaforms.net/91.

= Before you connect =
==Prices==
*We can only send availability if you have set up prices which are activated for Marriott under "Channels" in the Daily Prices or Fixed Prices.
*Marriott do not allow 1 night stays and ignore all 1 night prices due to their business policy.
{{#fas:lightbulb}} This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*You can set a multiplier to mark your price up or down.

===Per Day Pricing===
{{#fas:lightbulb}} Choose '''Per Day Pricing''' (the default) if you have only ONE price per date.

If you have multiple prices activated for Marriott with different minimum stays the system will send the price with the lowest minimum stay. Of the ones with the lowest minimum stay the one with the highest occupancy will be used.

If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.

Only a global max. stay which is taken from {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP can send.

In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT you can set
*The number of guests for which the daily price applies.
*An extra person price.

For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upt o 2 people. Then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT > and set Guests included = 2, Extra Person Price = 15

===Per Occupancy (LOS) Pricing===
{{#fas:lightbulb}} Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay..

If you use Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.

If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.

The "Min Stay" and "Max Stay" set in the calendar will send.
Daily Prices or Fixed Prices will send.

{{#fas:exclamation-triangle}} When sending different prices for different length of stay (LOS), the room restriction strategy {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP must be set to "Stay through". The restriction strategy "Arrival" may not calculate the correct pricing after the first night.

==Bookings==

==Extras and Taxes==
"Upsell Items" can not be exported.

==Properties, rooms and room types==
A property in Marriott is a room in Beds24. The name sent is:
*For properties with one unit: property name from {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and pictures from the property will send.
*For properties with more than one unit type: the names from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send.

Our connection supports room types with a quantity of more than one.

If you sell rooms/renatls individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].

= What you need=
To use the connection you will need to sign up with Marriott Homes & Villas.

If you already Marriott Homes & Villas you will need to contact Marriott and ask them to create a new HMCID for Beds24 for your. After you have created your new listings from Beds24 Marriott will be able to attach your historic bookings to your new listings.

= Security =
Marriott has specific security requirements. Please go to {{#fas:cog}} (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

Marriott will provide you with a security questionnaire. After you have changed your security settings as explained above you can answer the questionnaire as follows:

{{#fas:question-circle}} Does the system use Roles to assign permissions and to ensure each user has the least amount of privileges necessary to perform their job function?

{{#fas:reply}} Yes

{{#fas:question-circle}} If Yes, What type of Roles are used to control access to guest reservation data?

{{#fas:reply}} Admin

{{#fas:question-circle}} Are written procedures in place to describe how user access to the PMS is granted, updated and removed?

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} If Yes, Please describe your access control procedures or upload a copy under the appropriate document request.

{{#fas:reply}} You need to describe how you manage access to Beds24.

{{#fas:question-circle}} Do the passwords used to access the PMS require at least 8 complex characters?

{{#fas:reply}} Yes

{{#fas:question-circle}} Does the PMS support the ability for end users to login with 2-Factor / Multi-Factor authentication (2FA/MFA)?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are user's passwords changed at least every 90 days?

{{#fas:reply}} Yes

{{#fas:question-circle}} Do idle (inactive) sessions of more than 15 minutes require the user to re-enter their password to re-activate the site or application?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are repeated access (login) attempts limited by locking out the user ID after at least 5 attempts?

{{#fas:reply}} Yes

{{#fas:question-circle}} Are users prevented from using at least the previous 4 passwords during a password change?

{{#fas:reply}} Yes

= Create listings on Marriott Homes & Villas=
== Minimum requirements ==
Your content needs to meet Marriott's minimum requirements which are:
*Unique listing name (min 8 characters, max 255).
*Property address
*Latitude and longitude
*Bedrooms (including number and type of beds)
*Number of bathrooms
*Description (must not reference management company name, non-HMVI cancellation policies, etc). If you have a Permit Id, add here or in House Rules.
*Valid property type (Apartment, Cabin, House, Villa, Aparthotel, Barn, Building, Casa Particular, Castle, Chacara, Chalet, Chateau, Condo, Cottage, Cycladic House, Estate, Farmhouse, Lodge, Loft, Mas, Mill, Resort, Riad, Serviced Apartment, Studio, Tower, Townhome or Tree House)
*At least 3 days of consecutive availability and pricing over the next 365 days
*6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)
*5 or more Amenities
*House rules (must not reference management company name, contact information, or any cancellation policy related to any competing channel or direct bookings). If you have a Permit Id, add here or in Property Description.

== Step-by-Step guide ==
'''Step 1 - Enter your Marriott HMCID'''

Get your user ID from Marriott
*Click on "Enter Marriott User ID"
*Enter your HMCIDit in the field "User ID" and press
*SAVE

'''Step 2: Adjust your security settings'''

Go to (SETTINGS) ACCOUNT > ACCESS and set to
*change your password every three month
*use 2-Factor-Authentication for your Beds24 account
*time out the Beds24 session after 15 minutes

'''Step 3: Enter channel specific content'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT where you can adjust specific settings and add content information. Line breaks can be used.

'''Step - Check if your content meets Marriotts requirements'''

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > VIEW CONTENT to revise which data will send to Marriott. Any settings which do not meet Marriotts requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.

{{#fas:lightbulb}} If you see a red button "Fix Content Errors" your listing does not meet Marriotts requirements. Click on the button to get to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT> VIEW CONTENT.

'''Step 4 - Check which prices will send'''
Click on the "Actual Data" link to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Marriott.

'''Step 5: Check the currency setting is correct'''

Marriott only supports a few currencies. If you use a currency which is not supported you can add a multiplier for currency conversion.

'''Step 6 - Add a multiplier to your prices (optional)'''

If you want to add a multiplier to your prices add a * followed by the multiplier number.

The multiplier applies to all prices and fees which are sent.

For example a hotel id setting *1.23' will multiply all prices by 1.23 sent (i.e. raised by 23%). Lower prices can be sent with a multiplier less than 1, i.e. *0.85 will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example *1.23* will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

'''Step 7 : Export to Marriott'''

When your content meets Marriotts requirements you can click "Export'''.
*Set ""Enable" = "Enabled" then press SAVE
*You will now see an "Send to Marriott" button.
*Click the button and select all options
*Click on "Confirm"

'''Step 8: Check that the connection is working properly'''

#Click on "View actual data and check the prices you see there are as you expect
#Allow a bit of time for Marriott do process the data you have sent then click on "Update". If Marriott returns an error message scroll down to the "Troubleshooting" section to see why Marriott sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.

{{#fas:info-circle}} Marriott reviews each listing manually before setting it live. This normally takes one working day.

= Update existing listings on Marriott=
Prices and availability will sync automatically. If you want to change the content of your listing go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT and click "Send to Marriott" then select what they want to update.

=Content=
== Permit IDs ==
If you wish to send permit information you can include it under {{#fas:cog}} (SETTINGS) Channel Manager > Property Content > Room Content > Room Description Text

== Bedrooms and bathrooms==
If you do not set up any bedrooms or bathrooms we will send one as a default.

Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

{{#fas:exclamation-triangle}} Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a full bathrooom.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

*If you have multiple bedrooms or bathrooms make sure you define them all.

*If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} Marriott does not support all available features available in Beds24.

BATHROOM

BEDROOM

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

== Amenities ==
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Cable. In this case you can set up the Cabel in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Cable and another unit without Cable. In this case set the Cable up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

Amenities are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

{{#fas:exclamation-triangle}} : Marriott does not support all available features available in Beds24.

==Pictures==
You can define in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT which pictures will be used.

Marriott requires 6 or more pictures with minimum resolution of 500 x 800 (must not have watermarks or reference to management company name)

==Taxes and Fees==
You can add taxes and fees for Marriott in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT under "Custom". Use the context help{{#far:question-circle}} for details.

== All feature codes==

BED_TWIN

BED_SINGLE

BED_DOUBLE

BED_QUEEN

BED_KING

BED_BUNK

BED_MURPHY

BED_SOFA

BED_TODDLER

BED_FUTON

BED_CRIB

BED_AIRMATTRESS

BED_CRIB

BED_TODDLER

BATH_TUB

BABYSITTING

AIR_CONDITIONING

BALCONY

BASKETBALL_COURT

BEACH

BEACH_ESSENTIALS

BEACH_FRONT

CABLE

CHECK_IN_OUT_SELF

CO_DETECTOR

COFFEE_MAKER

CONCIERGE

DECK_PATIO_UNCOVERED

DISHWASHER

DRYER

ELEVATOR

FIRE_EXTINGUISHER

FIREPLACE

FIRST_AID_KIT

FITNESS_CENTER

GAME_ROOM

GAMES

GROCERY_SHOPPING_SERVICE

HAIR_DRYER

HEATING

HIGHCHAIR

HOME_STEP_FREE_ACCESS

HOT_TUB

JET_SKIING

LAUNDRY

MICROWAVE

MOUNTAIN_VIEW

OCEAN_VIEW

OUTDOOR _FURNITURE

OUTDOOR_FIREPLACE

OVEN

PARKING_DISABLED

PARKING_INCLUDED

PARKING_INDOOR

PARKING_VALET

PETS_CONSIDERED

PETS_NOT_ALLOWED

POOL

POOL_HEATED

POOL_PRIVATE

PRIVATE_CHEF

PRIVATE_YARD

REFRIGERATOR

SAUNA

SKI_IN SKI_OUT

SKI_STORAGE

SMOKE_DETECTOR

STOVE

TABLE_TENNIS

TENNIS

TOYS

WASHER

WATER_SPORTS

WATER_VIEW

WATERFRONT

WHEELCHAIR_YES

WIDE_HALLWAY_CLEARANCE

= Troubleshooting and common errors=
''RoomSettings array cannot be missing or empty'''
You need to define which beds you provide in your bedrooms. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP then click on "edit bedrooms" and set your bedrooms and bed configuration for each.

''Cancellation Policy Category can not be blank''

''Account is no longer connected to beds24''
You may have invalid Marriott Listing IDs, please contact support and ask to have them deleted

= Disconnect =
Set "Publish" = No in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > SPECIFIC CONTENT, then under MARRIOTT > MAPPING click the "Send to Marriott" button and confirm to take your listing offline.

Set "Enable" = Disable in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > MARRIOTT > MAPPING Beds24 will then stop data exchange.

If you want to terminate the cooperation with Marriott please contact Marriott support.

Setting/marriottdiscountstackable

2025-05-26T12:38:35Z

Asher:

Whether discounts can be stacked or not when multiple discounts are eligible for a booking. If enabled, multiple discounts can be applied to the same booking. If disabled only one discount can apply to a booking.

Setting/marriottdiscountblackoutstaydates

2025-05-26T12:36:45Z

Asher: Created page with "This field specifies dates when the discount should not be applied. The dates must fall within the range of the stay start and end dates. Multiple dates can be entered by separating them with commas, for example: "2026-01-01, 2026-01-02, 2026-01-03"."

This field specifies dates when the discount should not be applied. The dates must fall within the range of the stay start and end dates. Multiple dates can be entered by separating them with commas, for example: "2026-01-01, 2026-01-02, 2026-01-03".

Setting/marriottdiscountbookingoffsetmax

2025-05-26T12:34:09Z

Asher: Created page with "This field specifies the maximum of a range of days between the booking date and the check-in date to determine discount eligibility. For example, if the booking offset is set with a minimum of '30' and a maximum of '60', the discount applies to bookings made between 30 and 60 days in advance of the check-in date."

This field specifies the maximum of a range of days between the booking date and the check-in date to determine discount eligibility. For example, if the booking offset is set with a minimum of '30' and a maximum of '60', the discount applies to bookings made between 30 and 60 days in advance of the check-in date.

Setting/marriottdiscountbookingoffsetmin

2025-05-26T12:33:59Z

Asher: Created page with "This field specifies the minimum of a range of days between the booking date and the check-in date to determine discount eligibility. For example, if the booking offset is set with a minimum of '30' and a maximum of '60', the discount applies to bookings made between 30 and 60 days in advance of the check-in date."

This field specifies the minimum of a range of days between the booking date and the check-in date to determine discount eligibility. For example, if the booking offset is set with a minimum of '30' and a maximum of '60', the discount applies to bookings made between 30 and 60 days in advance of the check-in date.

Setting/marriottdiscountlengthofstaymax

2025-05-26T12:33:22Z

Asher: Created page with "This field specifies the maximum of a range of stay nights. It is recommended for use with the codes LOS Discount and Seasonal Discount. However, HVMI will also permit its use with other discount types at the host's discretion."

This field specifies the maximum of a range of stay nights. It is recommended for use with the codes LOS Discount and Seasonal Discount. However, HVMI will also permit its use with other discount types at the host's discretion.

Setting/marriottdiscountlengthofstaymin

2025-05-26T12:33:09Z

Asher: Created page with "This field specifies the minimum of a range of stay nights. It is recommended for use with the codes LOS Discount and Seasonal Discount. However, HVMI will also permit its use with other discount types at the host's discretion."

This field specifies the minimum of a range of stay nights. It is recommended for use with the codes LOS Discount and Seasonal Discount. However, HVMI will also permit its use with other discount types at the host's discretion.

Setting/marriottdiscountstaydateend

2025-05-26T12:31:40Z

Asher: Created page with "This field specifies an end date to determine the discount’s eligibility based on booking dates."

This field specifies an end date to determine the discount’s eligibility based on booking dates.

Setting/marriottdiscountbookingdatesstart

2025-05-26T12:31:20Z

Asher: Created page with "This field specifies a start date to determine the discount’s eligibility based on booking dates."

This field specifies a start date to determine the discount’s eligibility based on booking dates.

Setting/marriottdiscountbookingdatesend

2025-05-26T12:30:33Z

Asher: Created page with "This field specifies the end date to determine the promotion's eligibility based on stay dates of a booking."

This field specifies the end date to determine the promotion's eligibility based on stay dates of a booking.

Setting/marriottdiscountstaydatestart

2025-05-26T12:30:18Z

Asher: Created page with "This field specifies the start date to determine the promotion's eligibility based on stay dates of a booking."

This field specifies the start date to determine the promotion's eligibility based on stay dates of a booking.

Setting/marriottdiscountappliesto

2025-05-26T12:29:32Z

Asher: Created page with "This field indicates whether the value is applied per stay or per night. The per stay option is not applicable to discounts with the weekend discount code."

This field indicates whether the value is applied per stay or per night. The per stay option is not applicable to discounts with the weekend discount code.

Setting/marriottdiscounttype

2025-05-26T12:28:55Z

Asher: Created page with "Whether the value is applied as a fixed amount or as a percentage."

Whether the value is applied as a fixed amount or as a percentage.

Setting/marriottdiscountvalue

2025-05-26T12:28:27Z

Asher: Created page with "This field accepts positive numeric values with decimals and is used to specify the discount amount."

This field accepts positive numeric values with decimals and is used to specify the discount amount.

Setting/marriottdiscountdescription

2025-05-26T12:27:06Z

Asher: Created page with "This field is used to describe the promotion, including its purpose and any important details."

This field is used to describe the promotion, including its purpose and any important details.

Setting/marriottdiscountcode

2025-05-26T12:26:21Z

Asher: Created page with "The type of promotion."

The type of promotion.

Setting/marriottdiscountpriority

2025-05-26T12:25:44Z

Asher: Created page with "This field is used to determine the order in which promotions are applied, with lower numbers indicating higher priority. For example, a promotion with priority 1 will be applied before a promotion with priority 2."

This field is used to determine the order in which promotions are applied, with lower numbers indicating higher priority. For example, a promotion with priority 1 will be applied before a promotion with priority 2.

Setting/marriottdiscountstatus

2025-05-26T12:25:02Z

Asher: Created page with "Whether the promotion is active on HVMI or not."

Whether the promotion is active on HVMI or not.

Setting/marriottdiscountstackable

2025-05-26T12:23:33Z

Asher: Created page with "Whether discounts can be stacked or not for a booking when multiple discounts are eligible for the booking."

Whether discounts can be stacked or not for a booking when multiple discounts are eligible for the booking.

New Features and Updates

2025-05-06T03:50:52Z

Asher:

'''{{#fas:lightbulb}} TIP OF THE WEEK #20: Enhance Your Vrbo listings for Maximum Visibility and Bookings!'''

As a preferred connectivity partner of all leading OTAs, we’re dedicated to helping you enhance your listings across various distribution channels. Today we want to provide some impactful strategies to improve your Vrbo listings with our latest blog article:

* [https://blog.beds24.com/how-to-boost-your-lisitings-on-vrbo/ How to boost your listings on Vrbo]

9th April 2025

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'''{{#fas:clipboard-list}} Beds24 Customer Survey "Features & Integrations": Your feedback is essential! '''

Please take a moment to complete this quick survey about the features and integrations of Beds24. Your insights will help us enhance our service and better meet your needs. Thank you for your valuable input.

[https://forms.gle/dnGqXQigM4BMjRBw8 Click here to open the survey]

25th March 2025

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'''{{#fas:award}} Beds24 Earns "Seamless Experience Product" Badge from Booking.com '''

Beds24 has been awarded the prestigious "Seamless Experience Product" Badge from Booking.com, a recognition granted to few partners worldwide! This highlights our commitment to providing you and your guests with an enhanced integration and smoother experience. We are thrilled to be among such esteemed partners for the sake of you, our channel management users and valued customers.

24th March 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #18: Enhance Guest Experience with Guest Guides & Auto Action!'''

Enhance your guest experience by setting up personalized Guest Guides and automating their delivery through Auto Actions. You can find relevant advice on this in our help pages. Learn more:

* [https://wiki.beds24.com/index.php/Guest_Guide Guest Guide]

24th March 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #17: Use Agent Prices to Boost Strategy for Special Target Groups!'''

Customize pricing for target groups, such as Closed User Groups (Corporate Deals), Reseller Partnerships, and Special Events. To create dedicated agent pages, you'll need to set up Agent Prices first. Learn more:

* [https://wiki.beds24.com/index.php/Category:Agents Special prices and booking page for agents]
* [https://wiki.beds24.com/index.php/Invoicees Assign some or all of the invoice items to a specific invoicee]

10th March 2025

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'''{{#fas:lightbulb}} TIP OF THE WEEK #16: Maximizing Occupancy and Revenue with a Smart Distribution Strategy!'''

A strong distribution strategy is vital for success in hospitality and short-term rentals. Leverage diverse booking channels to boost occupancy and revenue.
Adjust your inventory and set calendar prices with a multiplier here:

* [https://wiki.beds24.com/index.php/Channel_Inventory Adjust inventory sent to channels]
* [https://wiki.beds24.com/index.php/Setting_Prices_for_Booking_Channels#Price_Multiplier Adjust calendar prices with a multiplier for booking channels]

3rd March 2025

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'''{{#fas:chalkboard-teacher}} Webinar: Ask me anything about Auto Actions'''

This webinar is all about Auto Actions. We will show you best practices for Auto Actions and answer all your questions.

Date & Time: February 26th 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

Watch the recording [https://wiki.beds24.com/index.php/Webinars here].

24th February 2025

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'''{{#fas:external-link-square-alt}} Refresh Booking List with customization and bulk action options'''
The List view for bookings (BOOKINGS > LIST) has been upgraded. You can now
*Perform bulk changes to modify multiple bookings in one go
*Choose which columns you want to see in the list
*Change the order of the columns
*Create and save multiple views

For instuctions on the new options go to BOOKINGS > LIST and click on HELP in the top right.

20th February 2025

----

'''{{#fas:plus-square}} Discount Promotion on Vrbo'''

If your are using Occupancy Pricing with Vrbo weekly and monthly discounts will now get highlighted on your Vrbo listing with a strikethrough.

18th February 2025

----
'''{{#fas:award}} Beds24 namend an Expedia Elite Partner for the fifth year in a row '''

Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Partners'. We are proud to be amongst Expedias top-performing partners.

February 13th 2025
----

'''<div class="warning">{{#fas:exclamation-triangle}} Changes to Google Hotel Ads on February 5th: Action Required</div> '''

Google has made sigificant changes to Hotel Ads.

'''If you are using Googles Free Booking links''' or '''Google for Vacation Rentals''' there is no change. These will work as before.

'''If you are bidding via Beds24''': Google will discontiue this method. Paid hotel ads can now only be placed via the Google Ads Centre. We have developed a connection to Google Ads Center which will allow you to connect your Beds24 account to Google to send your live prices and avaialbility for paid ads. [https://wiki.beds24.com/wikiDE/index.php/Google_Hotel_Ads#Google_Hotel_Ads_f.C3.BCr_Hotels.2C_B.26Bs.2C_G.C3.A4steh.C3.A4user_und_andere_hotel.C3.A4hnliche_Unterk.C3.BCnfte:_Kostenlose_Google-Buchungslinks_und_bezahlte_Kampagnen We have updated our Google help page with instructions on how it works and how to set it up].

Please note or a Google Ads Center connection a fee of €0.50 per room (not per noom trype) applies on top of the normal channel manager fees.

January 24th 2025
----

'''{{#fas:award}} Beds24 confirmed as Vrbo Preferred Partner '''

We are proud to be again amongst Vrbos top performing partners which allows us to provide advanced connectivity to our customers.

January 23rd 2025

----
'''{{#fas:plus-square}} Payout information for payments by Booking.com bookings'''

If you have bookings where Booking.com collects the payment you can now access the current live payout value at Booking.com directly from Beds24. To see the latest information open the booking and go to "Details".

*For bank transfers from Booking.com you will see amount and when its due
*For Booking.com virtual card you will see the the current amount on the card and when the card becomes active

20th January 2025

----
'''{{#fas:plus-square}} Access your listing on Booking.com from Beds24'''

The new button "View at Booking.com" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > MAPPING will open your listing on Booking.com.

7th January 2025

----
'''{{#fas:chalkboard-teacher}} Webinar: Tips & Tricks '''

Beds24 offers many cool functions which help you save time and improve your workflows and your guests experience.

In this webinar the Beds24 team will share their favourite tips and tricks.

Date & Time: November 28th 12:00am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 6:00pm Bali, 8:00pm Sydney

Register: [https://us06web.zoom.us/meeting/register/tZYlceutqzMjHd0yRFv7rEVoBHjTVDkGfBx6 Click here to register]

21st November 2024

----
'''{{#fas:plus-square}} Pricelabs can now send prices to multiple Daily Prices'''

Pricelabs has made an upgrade to their system which allows sending to multiple Daily Prices in Beds24. This as an alternative to linking Daily Prices in Beds24 for those who want to make some Daily Prices not always available. Check the instructions inside Pricelabs or reach out to Pricelabs support if you need assistance setting this up.

19th November 2024

----
'''{{#fas:external-link-square-alt}} We would love to hear your feedback'''

You might have noticed a slide-out feedback button on the right of your Beds24 account. Click to tell us in a few words your experience using this page. Your Feedback will help us to prioritize the next updates for the control panel.

For more information and all implemented and next planned changes please see [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

14th November 2024

----
'''<div class="warning">{{#fas:exclamation-triangle}} Scheduled Maintenance on November 11th at 04:30 GMT</div> '''
On 11 November at 04:30 GMT there will be essential maintenance works performed on the router infrastructure at our data center.

This work will cause the network connection between the Beds24 website and the Internet to be interrupted.

The work is estimated to last up to one hour and the web site will not be available during this period.

There is no action required from you and services will be normal after the work is completed.
If you will require data during the works period please prepare a download or other offline copy in advance.

We apologize for any inconvenience these essential works cause.

7th November 2024

----
'''{{#fas:info-circle}} Airbnb changed its iCal without informing us '''

Bookings were cancelled due to the change. We have made an adjustment on our side so that it now works again. You don't have to change anything, the status will adjust automatically.

Since iCal (especially Airbnb's iCal) is not reliable, we strongly recommend using our certified API connection. For this we are a Preferred+ Partner of Airbnb with a very powerful interface.

You can set up the API interface under SETTINGS (menu on the left) CHANNEL MANAGER > AIRBNB. Click on HELP (? Icon top right ) for more information.

2nd November 2024

----

'''{{#fas:info-circle}} TripAdvisor Rentals has ceased operations '''

TripAdvisor has shut down its TripAdvisor Rentals business including Holiday Lettings, Flipkey, and Niumba. as of October 2024.

Tripadivisor has terminated their agreement with Beds24 as per the end of December and we will remove all connections at this time. Since guests are not be able to book your property any more as of now we recommend you remove the connections you have activated so you are not billed for the links.

You can do this in
*(SETTINGS) CHANNEL MANAGER > TRIPADVISOR RENTALS
*(SETTINGS) CHANNEL MANAGER > TRIPADVISOR ICAL
*(SETTINGS) CHANNEL MANAGER > FLIPKEY

For an overview on the activated connections please go to (SETTINGS) CHANNEL MANAGER .

1st November 2024

----

'''{{#fas:chalkboard-teacher}} Joint Webinar: Secret Tips from Booking.com

Together with a Booking.com expert we showed you how to benefit most from this integration, how to improve your performance in detail and how to get more efficient managing bookings and listings.

In case you missed the webinar you can watch it here: https://youtu.be/tbTkrbDn79k

25th October 2024

----

'''{{#fas:lightbulb}} Tip of the week: Policy override for Booking.com'''

Offering a refundable rate can be a significant driver for bookings. But what if you do not want to allow cancellations on certain periods for example around New Years? Now there is something you can only do in Beds24 and not in Booking.com which is override your policy. You can do this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS. For more information click [https://wiki.beds24.com/index.php/Booking.com:_Create_Booking.com_Rate_Plans_in_Beds24#Policy_Overrides here].

You can find more Tips & Tricks [https://wiki.beds24.com/index.php/Tips_and_tricks here].

23rd October 2024

----

'''{{#fas:external-link-square-alt}} Booking Overview'''

As a next step on the updates to the control panel we have added an "Overview" which displays the most important information from other tabs so you can have the essentials in one view.

The overview opens is read only and opens via the {{#fas:clipboard-list}} icon. A click on an "Edit" icon will take you to the tab where you can make changes. We are planning to build out the overview which will eventually encorporate all functionality and replace the tabs.

For more information and all implemented and next planned changes please see [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

15th October 2024

----

'''{{#fas:chalkboard-teacher}} Joint Webinar: Secret Tips from Booking.com

Don't miss our Booking.com webinar. Beds.24 and Booking.com provide a seamless integration. Together with a Booking.com expert we will show you how to benefit most from this integration, how to improve your performance in detail and how to get more efficient managing bookings and listings.

Date & Time: October 22nd 12:00am Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna, 11:00am London, Lisbon, 13:00am Athens, 7:00pm Bali, 8:00pm Sydney

11th October 2024

----
'''{{#fas:plus-square}} Airbnb Hosting Quality Dashboard'''

Your “Hosting Quality” is crucial for your Airbnb listing.

With our new dashboard we can support you even better in the future in discovering optimization potential at any time. Recognize potentials, solve straight away.

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > RATINGS and check it out.

27th September 2024

----

'''{{#fas:plus-square}} Report cancellations and booking modifications to Trivago'''

Trivago bookings have an "Update to Trivago" button under "Details" which you can use to report cancellations or modifications. If the price of the booking changes update the "Price" field in "Charges and Payments" before sending.

19th August 2024

----
'''{{#fas:chalkboard-teacher}} How to become a '"Premier Host" on Vrbo'''

Vrbo’s Premier Host program helps hosts stand out by recognizing property managers and owners who consistently provide exceptional guest experiences. This exclusive, invite-only program offers valuable perks and advantages.

Watch our joint webinar with Vrbo to discover the special privileges and services for Premier Hosts, and learn how to achieve this coveted status.

https://youtu.be/NIPHMfB2Ix4

15th August 2024
----

'''{{#fas:plus-square}} Automated reviews for Airbnb'''

Leaving your guest a positive review increases the likelihood that they’ll do the same for you, and building up reviews is important in the long run. Our new Airbnb Automated Reviews feature helps you mange your reviews efficiently:

*Review Template: Enter your review text under "Auto Review Text" in (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING. If the review text field is left empty, reviews will not be sent automatically. You can personalize your review by using Template Variables.

*Review Trigger: When you provide a review text guests will automatically receive a five-star review along with the provided text four days after check-out, unless you have already manually reviewed the guest.

*Full Control: If a booking doesn’t go as planned, you can reveiw the guest up do three days after check-out manually or change the setting for "Allow Review" in Mail & Action tab to "Disable".

[https://wiki.beds24.com/index.php/Airbnb_Mapping#Reviews Click here for more information].

12th August 2024

----
'''{{#fas:lightbulb}} Get more bookings'''

Ranking well on OTAs is becoming increasingly challenging as channels prioritize quality. Airbnb's "Guests' Favorites" and Vrbo's "Premier Host" initiatives make it difficult for listings with lower quality ratings to rank well.

We have compiled key tips on how you can[https://wiki.beds24.com/index.php/Optimize_Content optimize content] to attract more bookings. Customers who made even small changes have seen their conversions and bookings increase by 140% in just 30 days.

18 July 2024

----

'''{{#fas:external-link-square-alt}} Check-out Instructions for Airbnb'''

It is important that your guests know wha tasks you expect them to perform before they leave. Clear instructions will it round out the guest experience and avoid any confusion which might lead to bad reviews.

To make this easier for you, you now have the option to send check-out instructions directly from Beds24. You can provide information on how to
*Return keys
*Turn things off
*Take out trash
*Lock up
*Gather towels
*Other taks / proviede additional instructions

To send these from Beds24 you need to enter them in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT, have your sync type set to "Everything'" then press "Update in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > MAPPING.

6 July 2024

----

'''{{#fas:external-link-square-alt}} Upgrade for Airbnb API fees '''

From now on you can also send fees per night, per person and per person/night as well as fees per pet.

6 July 2024

----

'''<div class="warning">{{#fas:exclamation-triangle}} Increased Security: Action Required</div> '''

From June 19th we will send an email with a special login link whenever we detect a login from a new device or browser. In this case login will only be possible by opening this link in the same browser trying to login.

Login using a device that has been used before is not affected by this change.

Make sure all you and all your sub account users have access to Email notifications sent for their account or sub account.

18th June 2024
----

'''{{#fas:external-link-square-alt}} Slide-out help'''

As a next step on the updates to the control panel we have started to implement slide-out help on select menu pages.

What has changed:

When you hover on the {{#far:question-circle}} for examle on {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > VIEW CONTENT you will see a summary with key information for this menu page. When you click the complete help page will open as it does now.

Over the next week this function will be rolled out on key pages.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

13th June 2024

----

'''{{#fas:external-link-square-alt}} Auto Actions for Expedia messaging and Calendar Additions'''

Automatic sending for messaging with Expedia is now possible.

For the Calendar we have released a number of enhancements:
*a * icon with a price indicates that there is a minimum stay set in the daily price rule for this daily price.
*hover texts on the Daily Prices in the Calendar show you miniumum stays, maximum stays and prices for different occupancies
*group bookings are marked with a {{#fas:circle}} icon. For the master booking, the circle is filled.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

13th April 2024

----

'''{{#fas:external-link-square-alt}} New onboarding flow for Booking.com'''

As part of our ongoing effort to improve workflows we have changed the way our connection with Booking.com works.

'''Why have we done this?'''

Until now we have automatically confirmed connection requests. When we confirm a connection request Booking.com deletes the properties prices and availability and expects the prices and availability to be sent from the channel manager.

Since we can not know if a property is ready this can result in properties being closed at Booking.com.

'''What changes?'''

The change we have made allows you to activate the connection yourself when you are ready.

'''What happens if I am already connected?'''

Nothing. The change only applies to new connections.

The instructions for the [https://wiki.beds24.com/index.php?title=Booking.com:_Synchronise_bookings_prices_availability mapping] and for the [https://wiki.beds24.com/index.php?title=Booking.com:_Import_Properties_from_Booking.com_to_Beds24 property import] have been updated.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

10th April 2024

----
'''{{#fas:external-link-square-alt}} Download Beds24 Mobile App Version 3 '''

*Bookings now display more information:
**Info Items
**Custom Booking Questions
**Group booking information
**Time of booking
*Improved search function allows the search for arrivals, departures and current bookings by date
*Booking text fields can not be copied to the clipboard

For IOS: Search for Beds24 or use this link: https://apps.apple.com/app/beds24/id1637083171

For Android: Search for Beds24 or use this link: https://play.google.com/store/apps/details?id=com.beds24

2nd April 2024

----
'''{{#fas:plus-square}} Messaging integration with Expedia Group (Beta)'''

As an Expedia Elite partner Beds24 was granted early access to Expedias new messaging API.

You can now conveniently communicate with guests who booked via Expedia from the booking in Beds24. Messages from guests will also show under MESSAGES.

The feature is automatically enabled. [https://wiki.beds24.com/index.php/Expedia_Mapping#Send_and_receive_messages For more information click here].

This function is still in beta testing while Expedia fixes bugs. At the moment you can send only messages manually. Automatic sending will be possible shortly

26th March 2024

----

'''{{#fas:award}} Beds24 is now Airbnb Preferred+ Partner '''

Airbnb’s 2024 list of preferred partners is out and BEDS24 was named a Preferred+ partner!
We’re honored to be one of the select few to receive this status as a nod to the quality of service we provide.

You can learn more about the program and what it means for us and our customers on our [https://blog.beds24.com/ blog].

----

'''{{#fas:award}} Beds24 confirmed as an Expedia Elite Partner and a Vrbo Preferred Partner '''

Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Partners' . In 2024, only the top 2% of Expedia Group's connectivity partners are Elite. We are proud to be part of it.

February 19th 2024

----
'''{{#fas:plus-square}} Templates for Auto Actions'''

To simplify the use of Auto Actions, we have created templates for frequently used Auto Actions.

If you now click on "New Auto Action", you can choose whether you want to start with an empty Auto Action as before or whether you want to use a template that you can customise further.

9th February 2024

----

'''{{#fas:plus-square}} Marker for Group bookings'''

In the new calendar group bookings are now marked with an{ {#fas:circle}} icon so that they can be recognised at a glance.

9th February 2024

----

'''{{#fas:plus-square}} Receive Airbnb suspension warnings in Beds24'''

As a host, it is important to be aware if an Airbnb listing is at risk of being suspended. This is why we now show Airbnbs suspension warnings under MESSAGES. If you see such a message click on the link in the message for details. Resolve the issues immediately if required by involving Airbnb support.

5th February 2024

----

'''{{#fas:external-link-square-alt}} Rates renamed to "Fixed Prices"'''

As a next step on the updates to the control panel we will rename "Rates" to "Fixed Prices". The change will go live shortly. Some help pages have already been updated, the rest will follow shortly. If you see any place where the term "Rates" is used by the end of this week please let us know.

Why we want to do this: Many customers starting with Beds24 confuse what we call rates with channel rate plans. Using the terms "Daily Prices" for dynamic prices and "fixed prices" for prices which have a start and an end date should stop this.

In terms of functionality nothing will change.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

8th January 2024

----

'''{{#fas:external-link-square-alt}} Changes to the control panel'''

We are working on improving usability and workflows. This involves changes to the location of settings, setting names and menus.

All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].

30th December 2023

----

'''{{#fas:plus-square}} Report guest misconduct to Booking.com'''

Now you can easily report a guest's misconduct directly from Beds24 to Booking.com.

At the bottom of the "Details" tab of the booking you will find the button to submit.

This option is available after check-in for bookings that are not cancelled. If you need to cancel the booking, report the misconduct beforehand.

27th December 2023

----

'''{{#fas:plus-square}} Messaging integration with VRBO group'''

You can now conveniently communicate with guests who booked via VRBO or one of their brands from the booking in Beds24. Messages from guests will also show under MESSAGES.

The feature is automatically enabled. [https://wiki.beds24.com/index.php/VRBO_Account#Send_and_receive_messages For more information click here].

15th November 2023

----
'''{{#fas:external-link-square-alt}} Download Beds24 Mobile App Version 2 '''

*Phone numbers and Email address are now clickable
*The Arrivals menu now shows the arrival time
*Bookings list now show the sum of charges for each bookings
*Bookings show the sum of all payments

For IOS: Search for Beds24 or use this link: https://apps.apple.com/app/beds24/id1637083171

For Android: Search for Beds24 or use this link: https://play.google.com/store/apps/details?id=com.beds24

7th November 2023

----

'''{{#fas:plus-square}} Send Registraton information for Expedia from Beds24'''

When you click on the "Registration Details" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA you will see which licence types are possible in your region and you can enter your licencedata. A click on "Send" will update the licence information to Expedia.

19th October 2023

----

'''{{#fas:external-link-square-alt}} New features for Booking.com'''

Vacation rental hosts can now add information on how guests can access the property in directly from Beds24. If you want to do this go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Key Collection" button. Booking.com makes this option is only available for vacation rentals.

If you want to send host and property profile information you can add the information in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT. Then go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Update to Booking.com" button where you can select to send your "Property profile".

28th August 2023

----

'''<div class="warning">{{#fas:exclamation-triangle}} Agoda Homes changes pricing model: Action Required</div> '''

Agoda Single Unit Listings are currently on Net-rate loading which means that Agoda will mark the prices sent from Beds24 up to the Reference Sell Rate on the Agoda website.

With effect from September 2023, Agoda are going to change their rate loading from Net Rate loading to Reference Sell Rate loading for all existing partners/properties (hosts).

In addition, Agoda are harmonizing our commission rates to be in line with Agoda’s market default commission levels. After the rate migration date, Agoda will deduct the adjusted commission from the Reference Sell Rate to determine the base rate received by properties.

Please update your prices or set a multiplier in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AGODA to avoid bookings with wrong prices.

For more information please see [https://agodahomeshelp.zendesk.com/hc/en-us/articles/17333710858515 here] contact Agoda support.

22nd August 2023
----

'''{{#fas:plus-square}} Interface with TTLocks'''

We now offer an integration with TTLocks.

You can connect your TTLocks in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIOS > TTLOCK. For instructions click on the HELP {{#far:question-circle}} icon in the top right.

6th July 2023

----

'''{{#fas:chalkboard-teacher}} Live webinar: What's new and what's cooking'''

Date & Time: May 30th 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

In this webinar we will show you the latest feature releases plus new features in development and you will also have the option to ask questions.

[https://youtu.be/ln9gAbvzteA Watch the recording].

[https://us06web.zoom.us/meeting/register/tZMrdemuqzIqE9WD8lOpI8t6e7N0IvwjIarA#/registration View previous webinars].

29th May 2022

----
'''{{#fas:plus-square}} New feature: Reviews integration with Airbnb, Expdia and VRBO '''

Reviews play a crucial role in choosing a place to stay. You can now also conveniently manage reviews from Airbnb, Expdia and VRBO  directly in Beds24.

*Read and manage reviews from guests in real time.
*Answer to them directly from Beds24.

For Airbnb you can also view your property score directly in Beds24 in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > RATINGS.

When you have a new review from Airbnb you will receive a notificaton in your MESSAGES. Messages for Expdia and VRBO reviews will be added as soon as the channels make this feature availalbe.

[https://wiki.beds24.com/index.php/Category:Reviews Click for more information on how to manage reviews].

26th May 2023

----

'''{{#fas:plus-square}} New feature: Easy csv booking import for new properties '''

We have added an easier way to manually import upcoming bookings from a .csv file for new properties in {{#fas:cog}} (SETTINGS) PROPERTIES.

For Booking.com, Airbnb and Expedia we have the option to automatically import all upcoming bookings. We recommend to use this method for these channels because for bookings imported directly from Booking.com we will then be able to automatically import changes. You can use this function when the channel manager is set up but not activated. The button is available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->AIRBNB/BOOKING.COM/EXPEDIA.

17th May 2023

----

'''{{#fas:plus-square}} New feature: You can update reservations from Expedia Group on Beds24 '''

What you can do:  
*Update a reservation if travel dates or rates change 
*Cancel a reservation because of a no-show, or if requested by a guest 

Try it now - you will find the a "Report...." button on the "Details" tab of your Expedia bookings.

20th April 2023

----

'''{{#fas:external-link-square-alt}} Airbnb API Connection Upgrade '''

You might have noticed changes to the content update options for Airbnb. You can now fully control the content updates you want to send to Airbn by tickincht the appropriate content to be update in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING.

Nothing has changed for updates to prices and availability - they will be pushed automatically to Airbnb whenever there is a change.

'''What has changed?'''

With Sync type = Everything - we can now send only specific content to Airbnb so you will not overriede everything.
*Listing Details
*Descriptions
*Booking rules
*Bedrooms
*Pictures

'''Why we upgraded our Airbnb connection'''

Beds24 was one of the original partners to connect with the first Airbnb API in 2016. Recently Airbnb has created a new API with improved functionality and reliability. To maintain the best possible service we have fully upgraded to the new API.

'''What do you need to do?'''

There is nothing you need to do. This update provides more flexibility on the updates you manually send to Airbnb.

11th April 2023

----

'''{{#fas:external-link-square-alt}} Airbnb requests are now imported with the Status "Inquiry" '''

Inquiries Beds24 will create a booking with the status "Enquiry".

{{#fas:exclamation-triangle}} Bookings with the status "Enquiry" do not block the room. If you want to block the room for example if you have made the guest an offer you need to change the status manually.

2nd March 2023

----
'''{{#fas:lightbulb}} Boost Airbnb bookings'''

Discounts make your listing more attractive. Many bookers look for bargains. These disccounts can help you drive more bookings and you can conveniently set them directly in Beds24 in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT

*Last minute discounts may help you attract late bookers.
*If a guest is planning a trip early, the algorithm boosts listings with Early Bird discount in search results.
*Offer a non-refundable rate option with a discount. Beds24 also supports rate plans for Airbnb which allows you to control the discount, the cancellation policy and when a non-refundable option is offered.

Make sure your listing is ready to accept longer stays and offer weekly and monthly discounts to capture part of the increasing long terms stays on Airbnb. If your pricing model is "Per Day" you can also set weekly and monthly discounts in in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.

Are our listings new and unbooked? Create a "New Listing Promotion" which will be merchandised & highlighted to potential guests. Airbnb recommends offering a 20% discount to your first three guest.

February 13th 2023

----
'''{{#fas:plus-square}} Upload reviews to VRBO/Homeaway, Abritel, FewoDirekt, Stayz...'''

We can now upload the reviews you already have to VRBO/Homeaway (including Abritel, FewoDirekt, Stayz...)

VRBO only accepts direct reviews including reviews from your own website,Tripadvisor, Google or other sources for which you have the right to use them on your own website. VRBO will not accept any reviews from other OTAs including Airbnb or Booking.com.

If you want us to send your reviews to VRBO please reach out to us via a support ticket.

18th January 2023

----
'''{{#fas:external-link-square-alt}} Airbnb requests are now imported with the Status "Inquiry" '''

If you import inquiries Beds24 will create a booking with the status "Enquiry". If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an [[Auto_Actions|Auto Action]] to automatically cancel the booking after a certain period.

Bookings with the status "Enquiry" do not block the room. If you want to block the room for example if you have made the guest an offer you need to change the status manually.

9th January 2023

----

'''{{#fas:plus-square}} New integrations'''

[https://wiki.beds24.com/index.php/Webready Webready] is a website builder website builder for vacation rentals whichh creates a beautiful website for your short-term rentals lets you have direct bookings from the Webready Booking Engine.

Those who want to monitor noise levels can use [https://wiki.beds24.com/index.php/Minut Minut] to automate processes.

14th December 2022

----

'''{{#fas:lightbulb}} Changes made in Airbnb'''

Airbnb now allows software-connected hosts to edit their listing content and some pricing settings in the Airbnb extranet. To avoid confusion we strongly recommend you do not use this option for any data sent from Beds24, make all edits to this data directly in Beds24 and then send it to Airbnb.

We will not import any changes made in Airbnb so depending on the sync type you have chosen any changes you make there will get overridden with the next update from Beds24:

'''If your sync type is 'Prices and Availability''''

If you make changes in Airbnb to price data including number of guests, extra person price, base price, taxes and fees, max stay, minimum stay, max days in advance, advance notice/same day booking cut off, last-minute discount, early-bird discount, weekly discount or monthly discount, Beds24 will override them with the data in Beds24.

'''If your sync type is 'Everything''''

If you have selected to update everything from Beds24, we will overwrite changes made in the Airbnb Extranet.

November 29th 2022

----

'''{{#fas:chalkboard-teacher}} Webinar with Airbnb: Optimize Your Listings and Improve Your Performance'''

Airbnb and Beds24 are collaborating to share with you the latest tips around performance optimization and hosting on Airbnb.

Learn directly from the Airbnb team how to identify opportunities to grow your business.

*Airbnb Platform Updates: Categories + Split Stays
*Airbnb search: How it works
*Guest expectation management: How to improve listing content and hosting quality
*Competitive pricing: Discounts, Promotions, and Cancellation Policies
*Communication is key: Why response rate and reviews matter

Watch the recording [https://wiki.beds24.com/index.php/Webinars here].

November 14th 2022

----

'''{{#fas:plus-square}} New Lock System integrations'''

Jervis Systems and Yacan have set up integrations between their lock systems and Beds24.

For a link to the dedicated help pages and complete list of available integrations please see [https://wiki.beds24.com/index.php/Category:Apps here].

____

'''{{#fas:external-link-square-alt}} Update: Information in the "Logs" tab of the booking available until three month after check-out'''

For performance and data protection reasons information in the "Logs" tab of the booking will be available until three month after check-out instead of for a fixed period.

November 4th 2022

----

'''{{#fas:external-link-square-alt}} Capture mobile bookers'''

Did you know that properties offering a Mobile Rate on Booking.com get 3% more visits on average from customers viewing search results – and 22% more bookings from mobile users?

You can conveniently create and update Mobile Rates for Booking.com and Exedia from PRICES > PROMOTIONS to take full advantage of this important customer segment.

Read more on our [https://blog.beds24.com/how-to-capture-mobile-bookers/ blog] and on [[Mobile_Prices|this help page]].

14th October 2022

----

'''{{#fas:chalkboard-teacher}} Guest Guide for your guests'''

Do you want to provide a guest guide with important information about their stay, the location, tips etc?

[https://wiki.beds24.com/index.php?title=Guest_Guide This turorial] explains how to set a guest guide up. [https://wiki.beds24.com/index.php/Tips_and_tricks Find more tips and tricks].

August 19th 2022

----

'''{{#fas:external-link-square-alt}} Airbnb features updated'''

We have updated the Airbnb amenities to support all which are currently available via API. You will find a list on the Airbnb help page.

16th August 2022

----

'''{{#fas:plus-square}} Homes and Villas by Marriott added to channel manager '''

We are pleased to announce we are connected with Homes & Villas by Marriott International.

Each hand-picked home is professionally managed by a vetted property management company to meet Marriott’s exacting standards in design, comfort, and safety.

As an official Connectivity Provider, we can connect you to this exciting new platform! [https://wiki.beds24.com/index.php/Marriott More information.]

9th August 2021

----

'''{{#fas:chalkboard-teacher}} Conveniently report changes to Booking.com and Expedia'''

You can send changed stay dates, cancellations, no-shows, changed prices , invalid credit cards directly from Beds24 to Expedia or Booking.com.

The buttons for these convenience functions are available at the bottom of the "Details" tab of the booking.

4th August 2021

----

'''{{#fas:plus-square}} New security features added'''

Regular password changes, 2 Factor Authentication and Session Timeout increase security

These new functions are available in {{#fas:cog}} (SETTINGS) ACCOUNT > ACCESS.

4th July 2021

----
'''{{#fas:plus-square}} Send prices for different occupancies to Feratel '''

Beds24 can now send prices for different occupancies to Feratel.

If you use daily prices, the daily price including occupancy will be sent. Multiple daily prices for different occupancies can be sent on one rate code.

8th June 2021

----
'''{{#fas:plus-square}} Expedia property status directly from Beds24 '''

You do not need to log in to Expedia to check the status of your accommodation.

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA. Click on "View Status at Expedia" to check the status of your property at Expedias end. If you see an error and do not understand what it means contact Expedia support.

28th May 2022

----

'''{{#fas:external-link-square-alt}} Stripe local payment options and choice of Check-out version'''

In {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE you can now choose whether the payment process is embedded in the booking page ("Embedded") or b hosted by Stripe and the booker is redirected to Stripe for payment ("Hosted").

If you use "Hosted" you can also offer Stripe local payment options including Ideal, Giropay, EPS, Bancontact, Przelewy24

23rd May 2022

----

'''{{#fas:chalkboard-teacher}} On-demand webinar with Expedia Group: Another secret to success with Expedia Group'''

Watch our joint webinar with Expedia Group to find out how you can reach high value frequent travellers travellers who book early and spend 2x more.

<embedvideo service="youtube" dimensions="200x120">https://youtu.be/UTqWiUJzkdA</embedvideo>

[https://wiki.beds24.com/index.php/Webinars Previous and upcoming webinars].

May 6th 2022

----
'''{{#fas:gift}} Booking.com: Commission Discount of 20%'''

If you join Genius before the end of June Booking.com will give you an introductory 20% commission discount on all Genius-rate stays completed before the end of September.

Booking.com's Genius partners increase bookings by an average of 45% and revenue by an average of 40%.

[https://account.booking.com/sign-in?op_token=EgVvYXV0aCKWAQoUNlo3Mm9IT2QzNk5uN3prM3BpcmgSCWF1dGhvcml6ZRoaaHR0cHM6Ly9hZG1pbi5ib29raW5nLmNvbS8qUXsicGFnZSI6Ii9ob3RlbC9ob3RlbGFkbWluL2V4dHJhbmV0X25nL21hbmFnZS9jb21taXNzaW9uX2Rpc2NvdW50L2NhbXBhaWduLmh0bWwifUIEY29kZSoSMIuhpu7yxiU6AEIAWOrbw5MG Try it out]. You can always opt out later if you change your mind.

May 3rd 2022
----

'''{{#fas:chalkboard-teacher}} Live webinar: What's new and what's cooking'''

Date & Time: April 20th, 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

In this webinar we will show you the latest feature releases plus new features in development and you will also have the option to ask questions.

[https://wiki.beds24.com/index.php/Webinars View previous webinars].

18th April 2022

----

'''{{#fas:plus-square}} New Status "Inquiry" '''

We have added a new status "Inquiry" for bookings. You can manually set this status or use an Auto Action to do so. Bookings with the status "Inquiry" will not block the room.

This new status will eventually replace the "Do not block the room" setting for "Request bookings. We will publish news once this is done.

March 19th 2022

----
'''{{#fas:external-link-square-alt}} Expedia Reconciliation'''

You can now reconcile Expedia bookings directly in Beds24.

For all Expedia bookings you will see have a "Reconcile" button in the "Details" tab. When you click on the button you can report changed stay dates, cancellations by guest, no shows, changed cancellation penalties and changed stay prices to Expedia.

----
'''{{#fas:plus-square}} Integration with Beyond'''

We an not offer a full integration with Beyond, a Revenue Management Platform for short-term rental owners. Through this integration Beyond can send dynamic prices to Beds24.

For more information please go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > BEYOND and click on HELP in the top right.

March 11th 2022

----
'''{{#fas:external-link-square-alt}} New options to change daily prices in the new Calendar'''

*Change prices relative to current prices. For example, if the current price is 100 a relative change of 25 would increase the price to 125.
*Makes changes only affect dates that currently have the selected value.

2nd March 2022

----

'''{{#fas:award}} Airbnb confirmed Beds24 as preferred partner'''

We are proud that Airbnb confirmed Beds24 as one of their top performing partners.

28th February 2022

----

'''{{#fas:plus-square}} Airbnb rate plans'''

We are super excited that we can now open the option to use Airbnb rate plans for all customers.

With rate plans you can offer a refundable and a non-refundable option on Airbnb and control the availability and cancellation policy for both the refundable and non-refundable pricing option.

Click [https://wiki.beds24.com/index.php?title=Airbnb_Rate_Plans here] for more information on how to use Airbnb rate plans.

16th February 2022

----

'''{{#fas:external-link-square-alt}} Stripe local payment options - Beta testers wanted'''

We are adding Stripe local payment options including Ideal, Giropay, EPS, Bancontact, Przelewy24

If you want to participate in the beta testing please send us a support ticket.

8th February 2022

----

'''{{#fas:plus-square}} Tiket added to the Channel Manager'''

Tiket is an Indonesian OTA for which we can now offer a 2-way API connection. For more information please go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET and click on HELP in the top right.

8th February 2022

----

'''{{#fas:external-link-square-alt}} Booking.com virtual cards: Auto adjust to charge the actual amount on the card'''

You can now auto adjust to charge the actual amount on Booking.com virtual cards via Stripe. This is how you do this:

*Connect Stripe as payment processor in {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS
*Create a rule in {{#fas:cog}} (SETTINGS) PAYMENTS > RULES with following settings
**Funds Source: Virtual Card
**Payment value adjustment = choose any except for "None"
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM set "Auto Process Virtual Cards" = Yes and select the rule you have created.

20th January 2022

----

'''{{#fas:lightbulb}} Airbnb "Accessability'" amenities now require pictures'''

If you want to send "Accessability" amenities to Airbnb you now need to add a picture. For more information see [https://wiki.beds24.com/index.php/Specific_content_for_Airbnb#Accessibility here]

14th January 2022

----

'''{{#fas:external-link-square-alt}} Quick setup for Expedia promotions'''

Promotions can help you generate more bookings and improve your visibility.

With our new quick setup, you can create promotions on Expedia with just one click.

Just go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA > PROMOTIONS and click on the promotion type you want to add.

2nd December 2021

----

'''{{#fas:chalkboard-teacher}} Joint webinar with Google: Google Free Booking Links - A free way to reach and connect with potential customers'''

Nicolas Dussart, Head of Business Development Travel at Google and Gina Guinet, Connectivity Account Manager (provided by Allen recruitment) for Google Hotels will share hotel insights, explain how to benefit from “Free Booking Links" and share tips for your Google Business Profile.

Date & Time: November 24th, 17:00 (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

[https://wiki.beds24.com/index.php/Webinars View recording]

[[Media:google_webinar.pdf|Google Webinar Guidebook]]

22nd November 2021

----

'''{{#fas:plus-square}} Integration with SUPERHOG guest screening'''

SUPERHOG is the digital trust platform that enables hosts, operators and guests
to confidently transact in the short-term rentals space.

Click [https://info.superhog.com/connect-beds24-and-superhog here] for more information about SUPERHOG [[Superhog |here]] for setup instructions.

18th November 2021

----

'''{{#fas:external-link-square-alt}} Offers per property'''

We have added a new setting "Offer type" in {{#fas:cog}} (SETTINGS) PROPERTIES > OFFERS which allows you to set that your offers are available across all properties.

If you change the setting please make sure you activate the offers.

16th November 2021

----

'''{{#fas:lightbulb}} Booking.com's prediction for the return of travel in 2022'''

Booking.com has commissioned extensive research with more than 24,000 travelers across 31 countries and territories and combined it with its proprietary data and insights, to predict how travel will continue to be redefined in next year.

Visit our [https://wiki.beds24.com/index.php?title=Market_Intelligence Market Intelligence] page for a summary a link to the source and more industry research.

29th October 2021

----

'''{{#fas:external-link-square-alt}} Prices including obligatory fees on the first screen on your booking page'''

If you set Total Price Style = "Total including obligatory" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE the first screen of the booking page will show the total price including all obligatory fees and taxes.

For more information please see [https://wiki.beds24.com/index.php/Upsell_Items#Display_prices_including_obligatory_fees_on_the_first_screen_on_your_booking_page here].

18th October 2021

----

'''{{#fas:gift}} 33% discount on Pronto Premium for Beds24 customers'''

Pronto is a teamwork solution to streamline housekeeping, maintenance, and tasks which can improve staff efficiency by up to 20%.

Beds24 users can use Pronto Basic for free with unlimited users and get a 33% discount on Pronto Premium (1.99 EUR per unit).

To start go to {{#fas:cog}} (KONFIGURATION) APPS & INTEGRATIONEN > PRONTO. Enable rooms then press SAVE and click on "Start free Account".

6th October 2021

----

'''{{#fas:chalkboard-teacher}} Live webinar: What's new and what's cooking'''

Date & Time: September 29th, 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

In this webinar we will show you the latest feature releases new features in development and you will also have the option to ask questions.

[https://wiki.beds24.com/index.php/Webinars View previous webinars].

27th September 2021

----

'''{{#fas:chalkboard-teacher}} On-demand-webinar: Self-onboard to VRBO and reach high value customers '''

Watch our on-demand webinar with VRBO to learn about the value VRBO can add to your sales portfolio and how easy it is to self-onbord directly from Beds24.

<embedvideo service="youtube" dimensions="400x240">https://www.youtube.com/watch?v=cud_HF2qNh8</embedvideo>

22nd September 2021

----
'''{{#fas:external-link-square-alt}} Upgrade Daily Price Setup for dorms'''

The setting which was previously named "Maximum Guests" has been renamed to "Price for".

The new setting "'Price per Person'" will ignore the extra person price and auto use the daily price for the extra person price on each date. This is the setting to use for dorms where you have a bed price and activities.

10th September 2021

----

'''{{#fas:external-link-square-alt}} Upgrade for the messages menu'''

We have added new functionality for messages:
*An alert in the top menu when there are new messages (new control panel only)
*After the messages tab of a booking is opened the message will show as "read" in MESSAGES (old control panel BOOKINGS > MESSAGES). There is also an option to manually set messages back to unread.
*The MESSAGES page and the alert will auto-update every 15 minutes and upon a page change (new control panel only).

We have set this change live this morning. All messages you had before the release are marked as "read". New messages are added as "unread".

26th August 2021

----

'''{{#fas:plus-square}} New calendar released for beta testing'''

We have released a completely new calendar for the control panel for beta testing for all master accounts using the new control panel. If you have not yet switched to the new control panel you can do this in (SETTINGS) ACCOUNT > PREFERENCES.

What is new?
We believe the new Dynamic Multi-Calendar is the most powerful in the market. It offers
* Drag & Drop functions for bookings
* Even more customisation options than the current Calendar
* Better mobile functionality
* Improved functionality for multiple properties
* The option to create and save different views for different tasks 

For details please see [https://wiki.beds24.com/index.php/Dynamic_Multi_Calendar this help page].

Accounts with more than then properties might observe performance issues. We are aware of this problem and are working on it. If you see other problems please notify us via a support ticket.

24th August 2021

----

'''{{#fas:chalkboard-teacher}} Webinar: Bookings from Google'''

In this webinar we will show you how hotels and vacation rentals can receive commission free bookings from Google and how hotels and hotel type properties can place bids for Google Hotel ads.

Date & Time: August 24th, 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

You can find a list with upcoming webinars and recordings of previous webinars [https://wiki.beds24.com/index.php/Webinars here].

23rd August 2021

----
'''{{#fas:plus-square}} Google Calendar API'''

Beds24 now integrates with Googles calendar API which allows an instant two-way sync with Google Calendars and updates faster than an iCal connection.

If you want to sync with Google Calendars instead of iCal.

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE CALENDAR API to connect your Google calendar. For instructions click on the HELP {{#far:question-circle}} icon in the top right.

16th August 2021

----

'''{{#fas:plus-square}} Zettle interface for GoBD- and KassenSichV-compliant payments'''

With Zettle, we can now offer an interface to a POS system for restaurants, bars, cafés and similar establishments that is GoBD-compliant and KassenSichV-compliant.

Via the interface, you can send invoice items to Zettle which the guest can then pay on site in cash or by credit card.

You can connect Zettle in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIOS > ZETTLE. For instructions click on the HELP {{#far:question-circle}} icon in the top right.

12th August 2021

----

'''{{#fas:chalkboard-teacher}} Webinar: Auto Actions'''

In the webinar we will show you what you can do with Auto Actions and how to set them up.

Date & Time: August 12th, 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

You can find a list with upcoming webinars and recordings of previous webinars [https://wiki.beds24.com/index.php/Webinars here].

9th August 2021

----

'''{{#fas:gift}} Commission discount with Booking.com '''

Booking.com are offering a special 10% commission discount if you join Genius before 31 July. To be eligible for this offer your property needs to be
*in France or the US
*active and open bookable
*eligible for Genius
*sign up for on Genius between by 31st July (end of the day
You can check if your poperty/properties are eligible and directly opt in when you go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > OPPORTUNITIES.

19th July 2021

----

'''{{#fas:chalkboard-teacher}} Webinar on Tuesday: In this webinar we will show you how to use Stripe to automate payment collections.'''

We will be hosting a “Payment Collection” webinar next Tuesday. IIn this webinar we will show you how to use Stripe to automate payment collections.

Date & Time: July 6th, 11:00 a.m (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)

You can find a list with upcoming webinars and recordings of previous webinars [https://wiki.beds24.com/index.php/Webinars here].

5th July 2021

----

'''{{#fas:plus-square}} Google for Vacation Rentals partners with Beds24'''

Listing your vacation rentals on Google is a fantastic opportunity to generate commission-free direct bookings.

Vacation rental listings from select OTAs and a handful of Channel Managers - now including Beds24 - appear directly in search results, giving property managers the opportunity to reach the many customers using Google to find and book accommodation every day.

As a special offer Beds24 will waive channel management fees for connecting to Google for Vacation Rentals until November 30th 2021. After this date connections will be charged as normal channel management links

You can connect your properties to Google in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >GOOGLE ADS.

For more information on Google for Vacation Rentals, how to set it up and on the differences to Google Hotel Ads please see [https://wiki.beds24.com/index.php/Google_Hotel_Ads here].

23rd June 2021

----

'''{{#fas:plus-square}} Free Pre-Arrival tool'''

Thanks to our partner Chargeautomation we can now offer a free online Pre Arrival-in tool for Vacation Rentals & Hotels.

You can u se the Free Pre-Arrival tool to

Collect
*Guest ID/passport
*Card scan
*Email, phone, arrival time, guest count
*Selfie
*Terms & Conditions confirmation
*E-signature
*Collect additional information via custom questions

Offer guests
*Digital Guidebook & Guest Portal
*Custom Upsells (i.e. Pet fee, early check in, parking, airport pickup)

You can connect via {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL TOOL. For more information please click on HELP in the top right of this page. Or join ChargeAutomations webinars for which you can sign up [https://calendly.com/chargeautomation/webinar?month=2021-06 here].

22nd June 2021

----

'''{{#fas:plus-square}} Pronto Housekeeping and Maintenence'''

Our partner Godo Pronto simplifies housekeeping, maintenance, and task management.

The Basic subscription plan for Pronto is free. Other subscription plans have a fixed monthly fee.

You can start an account and set up a connection in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRONTO.

16th June 2021

----

'''{{#fas:external-link-square-alt}} Check listing status on VRBO'''

If you use the VRBO XML connection you can now use the "View Status at VRBO" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > MAPPING to check the status of your listing.

15th June 2021

----

'''{{#fas:chalkboard-teacher}} Webinar on Thursday: Getting started with Beds24'''

We will be hosting a “Getting started with Beds24” webinar this Thursday. In the webinar we will show how Beds24 works and you will also have the option to ask your questions.

Date & Time: July 1st, 18:00 (Amsterdam, Berlin, Paris Rome, Stockholm, Vienna)

Register: [Register: ['https://us06web.zoom.us/meeting/register/tZMufuCtqjIrGtJBfmAJaJmfS5-B4O17wW7d Click here to register] Click to register for this webinar]

You can find a list with upcoming webinars [https://wiki.beds24.com/index.php/Webinars here].

29th June 2023

----

'''{{#fas:plus-square}} Intergration with Feratel Meldeclient in live test'''

If your municipality uses the Feratel Meldeclient, you can now send the reports directly from Beds24.

For detailed instructions, go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > FERATEL MELDECLIENT and click on HELP in the top right corner.

3rd June 2021

----

'''{{#fas:external-link-square-alt}} Booking questions for guests'''

Booking questions are now also available for guests. If there are multiple bookings with different entries the system will instert the value from the latest booking.

If you have mutliple properties you will need to make sure the booking questions are in the same order for all your properties.

31st May 2021

----

'''{{#fas:plus-square}} Licence information for Booking.com'''

When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.

22nd May 2021

----

'''{{#fas:award}} Announcing Elite Connectivity Partner status with Expedia Group '''

We are proud to provide our customers with high-quality connections which have earned us Expedia Elite Connectivity Partner status, Airbnb Preferred Partner status, VRBO Preferred Partner status and Booking.com Premier Partner status for the sixth time in a row.

12th May 2021

----

'''{{#fas:external-link-square-alt}} Capture mobile bookers'''

With increasing mobile use more online bookings are made on mobile devices.

You can conveniently create and update Mobile Rates for Booking.com and Exedia from PRICES > PROMOTIONS PRICES > PROMOTIONS > BOOKING.COM/EXPEDIA .

Read more on our https://blog.beds24.com/how-to-capture-mobile-bookers/ blog].

11th May 2021

----

'''{{#fas:external-link-square-alt}} Upgrade for the "Channel Maping page'''

When you go to PRICES > CHANNEL MAPPING you can now choose between the original "Channels in one column" view and a new "Channels in individual columns" view which gives you a better overview on where prices are used. If you need to make changes click on the price to edit it.

3rd May 2021

----

'''{{#fas:external-link-square-alt}} VRBO: Connection upgrade'''

We have changed the way properties across multiple acconts can be assinged to VRBO account to make it easier to manage mutliple VRBO accounts.

If you use subaccounts please read the VRBO help page before connecting new rooms or properties ( {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > ACCOUNT then click on HELP {{#far:question-circle}} in the top right of this page).

22nd April 2021

----
'''{{#fas:chalkboard-teacher}} Webinar on Thursday: Getting started with Beds24'''

We will be hosting a “Getting started with Beds24” webinar next Thursday. In the webinar we will show how Beds24 works and you will also have the option to ask your questions.

Date & Time: April 22nd, 11:00 CEST (Amsterdam, Berlin, Rome, Stockholm, Vienna)

Register: [https://zoom.us/meeting/register/tJEof-GtqDIvGda3fe2opXiAIDqoE7R-2ymO Click to register for this webinar]

You can find a list with upcoming webinars [https://wiki.beds24.com/index.php/Webinars here].

21st April 2021

----

'''{{#fas:external-link-square-alt}} VRBO: API connection for customers with less than five listings'''

VRBO provides a new self-onboarding tool through which most property manager can connect.

You can start the tool from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > ACCOUNT. For detailed instructions click on HELP {{#far:question-circle}} in the top right of this page.

13th April 2021

----

'''{{#fas:plus-square}} Custom header for bookings'''

You can now add a custom header text to your bookings. The content you enter as "Booking Header" in {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES will show at the top of each tab of your bookings. You can use templa

6th April 2021

----

'''{{#fas:chalkboard-teacher}} Webinar on April 7th: What's new and what's cooking'''

We will be hosting a “What's new and what's cooking” webinar next Wednesday. In this webinar we will show you the latest feature releases new features in development and you will also have the option to ask questions.

Date & Time: April 7th, 11:00 CEST (Amsterdam, Berlin, Rome, Stockholm, Vienna)

Register: [https://zoom.us/meeting/register/tJcpd-yhpjIrHtYkCd9rYYSy8b5pzPftGntU Click to register for this webinar]

You can find a list with upcoming webinars [https://wiki.beds24.com/index.php/Webinars here].

1st April 2021

----

'''{{#fas:external-link-square-alt}} Stripe: refund and release an authorization in the booking '''

You can now refund an amount or the full payment and release an authorization directly in the booking.

If you refund within Beds24 the invoice will automatically update.

[https://wiki.beds24.com/index.php/Stripe More information].

29th February 2021

----

'''{{#fas:plus-square}} Manage Expedia rooms and rate plans from Beds24 '''

You can now add or change room types and rate plans for Expedia directly in Beds24. This convenience function will make it easier for you to update your settings and keep them aligned in both Expedia nd Beds24.

The new functions are available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA > ROOMS AND RATES. For instructions on how it works please click on HELP in the top right of this page.

23rd March 2021

----

'''{{#fas:plus-square}} Communication Booking.com guests: Early access for Beds24 customers'''

We are pleased to announce that we have been granted early access to Booking.com's new messaging API.

Booking.com had included Beds24 in their beta test and we can now make it available to all customers.

The feature is automatically enabled. [https://wiki.beds24.com/index.php/Booking.com:_Synchronise_bookings_prices_availability#Communication_with_guests| For more information click here].

11th March 2021

----

'''{{#fas:external-link-square-alt}} Free booking links on Google'''

Beds24 has partnered with Google for an experiment with free booking links.We are happy to announce that Google has now officially launched free booking links as a permanent option.

As official Google Hotel Ads partner Beds24 can distribute your direct rates and inventory on Hotel Search by Google.
* You get a direct connection to Google with the best rate coverage and real time prices 
* Display your hotels’ direct rates and availability on Google Search and Maps 

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS and set „Notify“ = Notify for your most economic double room to benefit from Googles free booking links.

If you want to go one step further and increase your visibility you can add a commission bid. [[Google_Hotel_Ads|More information].

10th February 2021

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'''{{#fas:external-link-square-alt}} Stripe extended authorization for Beds24 customers'''

Stripe is giving all Beds24 customers early access to their extended authorization window.

The extended maximum holding period depends on the the card type and the country the card is from:

*Visa 31 days (Japan 7 days)
*Mastercard 30 days
*Discover 30 days

5th February 2021

----

'''{{#fas:chalkboard-teacher}} Webinar: Road to Recovery with Airbnb & Beds24 on March 4th'''

In a webinar exclusively for Beds24 users Airbnb will be sharing insights on the latest trends for bookings and demand.

We will discuss strategies and there will also be an open interactive questions and answers session.

Date & Time: March 4th, 13:00 GMT

[[File:Airbnb_Beds24_2021-03-04|320px]]

26h February 2021

----

'''{{#fas:plus-square}} Create and manage Expedia Promotions'''

We are proud that Beds24 was one of the first channel managers to be certified for Expedias new Promotions API.

You can now create change and view Expedia promotions in Beds24 in PRICES > PROMOTIONS > EXPEDIA PROMOTIONS or {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA > EXPEDIA PROMOTIONS.

{{#fas:lightbulb}} Members Only Deals can help you capture travelers who will travel first. 67%
of those traveling first will be under 40 and mobile is one of the preferred channels for this demographic. You can attract travellers under 40 by offering a Member Only Deal only visible for mobile bookings.

12th February 2021

----

'''{{#fas:external-link-square-alt}} Airbnb API Upgrade'''

'''What has changed?'''

*We can now send availability and price updates instantly
*Multiple Airbnb accounts can be connected from one Beds24 account
*New improved mapping and management menus

'''Why we upgraded our Airbnb connection'''

Beds24 was one of the original partners to connect with the first Airbnb API in 2016. Recently Airbnb has created a new API with improved functionality and reliability. To maintain the best possible service we have fully upgraded to the new API.

'''What do you need to do?'''

There is nothing you should need to do. Airbnb has migrated all connections automatically. If you see any problems with your Airbnb listings please start a support ticket with us.

11th February 2021

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'''{{#fas:external-link-square-alt}} New options for Custom Reports'''

We have added new "Layout" options for custom reports which will allow you to show booking data grouped by

*Property
*Room
*Day
*Week
*Month
*Quarter
*Year

10th February 2021

----

'''{{#fas:external-link-square-alt}} Automated Check-in with Nuki and Beds24'''

Nuki now supports Auto-Check-in: when a lock is first opened by the guest the info code "CHECKIN" will be added to the booking.

If you already have a connection with Nuki please go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > NUKI and

*Set "Auto Check-in" = Yes and click on "Save"
*Disconnect from Nuki then reconnect

For more information on our integration with Nuki Smart Locks please see [[Nuki.io|here]].

8th February 2021

----

'''{{#fas:rocket}} Poster POS Integration'''

We can now offer a POS integration with Poster. Poster is a fast, stable, and functional cross-platform point of sale which takes orders, monitors sales, and manages the entire restaurant or bar.

To connect with Poster POS please to to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > POSTER POS. Click on HELP {{#far:question-circle}} right on the page for setup instructions.

4th February 2021

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'''{{#fas:plus-square}} New options for Standard Reports'''

In REPORTS > STANDARD REPORTS you can now fine tune which bookings you want to include in reports.

25th January 2021
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'''{{#fas:gift}} Zero Commission Bookings from Google for Beds24 customers '''

We have negotiated a special deal with Google.

For a limited time Google offers zero commission bookings. All you need to do is activate Google as a channel in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > GOOGLE ADS and set the commission bid to "None".

If you want to have more exposure you can achieve this with a higher commission bid.

18th January 2021

----

'''{{#fas:rocket}} Rezintel Website Builder'''

We are excited to announce our partner RezIntel allows Beds24 users to create a website directly from the content you already have entered or are about to enter into Beds24.

If you need a new website you can check out Rezintel via {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > REZINTEL.

RezIntel offers all Beds24 users a 14 day free trial.

8th January 2021

----

'''{{#fas:external-link-square-alt}} Multiple Credit Card Functionlaity '''

Multiple cards can be sent for each Stripe customer and a specific one selected when charging.

You can use this function if you want to charge for example both virtual cards from OTAs and customer cards.

5th January 2021
----

'''{{#fas:plus-square}} Invoice Audit Report'''

In REPORTS > STANDARD REPORTS you can now generate an "Invoice Audit Report" which will give you a list of all charges and payments and the time the user has made.

21st December 2020
----

'''{{#fas:plus-square}} New payment gateway: Borgun'''

Borgun is a payment gateway which is available in several countries including Croatia and Iceland. The connection is available in {{#fas:cog}} (SETTINGS) > PAYMENTS FROM GUESTS > PAYMENT GATESWAY > BORGUN

18th December 2020
----

'''{{#fas:chalkboard-teacher}} Learn how to improve your performance on TripAdvisor'''

In a webinar exclusively for Beds24 users our partner TripAdvisor will provide up-to-date tips and tricks on how to
*Improve free TripAdvisor listings
*Drive bookings from reviews
*Generate bookings from TripAdvisor

You can join the '''free webinar'''

'''On: December 2nd, 16:00 CET (15:00 GMT)'''

{{#fas:lightbulb}} In case you have missed the webinar you can access the presentation here: https://blog.beds24.com/wp-content/uploads/2020/12/Beds24-presentation-version-3.0.pdf

26th November 2020

----

'''{{#fas:gift}} Discounts from TripAdvisor for Beds24 customers '''

Our partner Tripadvisor grants Beds24 special discounts.

*Sponsored Placement & Sponsored Placement Direct: 10% off for the first month for customers that have not used Sponsored Placement in the last year. '''Promo code: CT9PF5'''

*Business Advantage: One month free trial for those that have not used Business Advantage in the last year. '''Promo code: S1TOIT'''

*Reputation Pro: One month free trial for those that have not used Reputation Pro in the last year. '''Promo code: XHU4M8'''

For more information on how to use Tripadvisor through Beds24 please see [[TripConnect|here]].

10th November 2020

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'''{{#fas:exclamation-circle}} Airbnb users need to log into their Airbnb Account'''

All Airbnb users need to log into their Airbnb account and
*Accept the "Enhanced Cleaning Protocol"
*Accept Airbnb's new standards

If you you do not accept these Airbnb will take your listings offline.

23rd October 2020
----

'''{{#fas:plus-square}} Bedding Information and Reports'''

You can now set up info codes for do display bedding information on the DASHBAORD and int the standard "Group Arrivals" report. For more information see [[:Category:Bookings#Bedding|here]].

19th October 2020
----

'''{{#fas:external-link-square-alt}} Picture limit raised to 99 per property'''

You can now upload up to 99 pictures per property in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES.

If you need more you can use external pictures.

14th October 2020
----

'''{{#fas:plus-square}} Custom Cancellation Policies for VRBO / Homeaway'''

If you want to send a custom cancellation policy you need to set the actual policy in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT.
Use the context help {{#far:question-circle}} for detailed instructions.

13th October 2020
----

'''{{#fas:external-link-square-alt}} Sortable custom reports'''

Custom reports are sortable if you set "Layout" = "Sortable Table".

8th October 2020
----

'''{{#fas:plus-square}} Rev+ Powered by Expedia Group available in Beds24'''

We are proud to announce that Beds24 and Expedia Group have partnered to provide real-time pricing data and market insights. Beds24 is among the first channel managers providing this data which can help making smarter decisions and optimizing revenue.

When you select a property which is connected to Expedia in the CALENDAR and click on the "Intelligence" button, you will have access to following data:

*'''Current Rate''': This is the lowest price you offer on Expedia on this date.
*'''Competitive Av. Rate''': This is the average lowest rate of your competitive set in Expedia on this date.
*'''Market Recovery Insights''': Market Recovery Insights metric provides a percentage of how many page visits a market receives for a specific stay date when compared to last year.

25th September 2020
----

'''{{#fas:external-link-square-alt}} Airbnb and VRBO content fields added to the property content API'''

setPropertyContent and getPropertyContent now contain Airbnb and VRBO content field so you can send and retrieve them.

08th September 2020
----

'''{{#fas:plus-square}} Activity Log released in open beta'''

When you go to REPORTS > ACTIVITY LOG you can now see which changes were made when and by whom they were made.

This function is in an open beta release and not all settings might have speaking names. If you see missing speaking names or other problems please start a support ticket.

27th August 2020
----

'''{{#fas:external-link-square-alt}} New functions for the Grid'''

In BOOKINGS > GRID you will now see a {{#fas:fa-ellipsis-v}} icon next to the property selection. When you click on it you can change the order to be per unit and add a summary which will show you the number of bookings and requests for each room type and each day.

20th August 2020
----

'''{{#fas:plus-square}} Boost your performance on Booking.com'''

Booking.com Opportunities are a quick and easy to use service that can help you improve your business. For example:

*Preferred partners receive up to '''40% more bookings and get up to 65% more page views'''. If you have a high-performing property, you can earn a ‘preferred’ status on Booking.com which can give you extra visibility in search results, and show you as recommended to a larger number of customers.
*If you improve your Property Page Score you can expect up to '''18% more bookings'''. You can view your property page score and tailored recommendations when you go to {{#fas:cog}}(SETTINGS) CHANNEL MANAGER > BOOKING.COM > MANAGE CONTENT. Click on "Property" and then select "Check Status".

You can find out if you qualify for the ‘Preferred’ program and access and action your directly in Beds24 via a click on the new “Intelligence” button in the CALENDAR in {{#fas:cog}}(SETTINGS) CHANNEL MANAGER > BOOKING.COM > OPPORTUNITIES.

13th August 2020
----

'''<div class="warning">{{#fas:exclamation-triangle}} Important security advice</div> '''

Please '''never share your Beds24 username and password or enter it into a third party app'''. If you do this you give complete access to your Beds24 account including all your customers data.

If you have
*entered your Beds24 username and password into a third party app
*forwarded your Beds24 username and password via Email to anybody

please immediately change your Beds24 password. You can change your password in {{#fas:cog}} (SETTINGS) ACCOUNT > ACCOUNT ACCESS. You will need to first enter your new password and then your old password.

7th August 2020
----

'''{{#fas:plus-square}} Enhanced inventory display in the CALENDAR'''

If you reduce the number of available rooms manually or via API you will see now in the CALENDAR by how many rooms the inventory was reduced.

[[Image:calendar_inventory.gif|500px|link=]]
[[Media:calendar_inventory.gif|view large]]

7th August 2020
----

'''{{#fas:rocket}} Fully automated contactless access with Nuki and Beds24'''

We are excited to announce that we partnered with Nuki. The Nuki Smart Lock is an electronic, retrofit door lock that can be installed on the inside of the door within a few minutes, allowing guests 24/7 self check-in via the Nuki app or by entering a 6-digit code. Beds24 will automatically send the key code or app access to guests.

{{#fas:gift}} Until 31.10.2020 Nuki offers Beds24 customers 15% discount for purchases of € 239 or more. Send us a support ticket for your discount code.

If you already have Nuki locks you can set the connection up in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > NUKI.

24th July 2020

----

'''{{#fas:plus-square}} Check how your properties perform on Booking.com'''

You can access your property score on Booking.com and suggestions on how to improve your properties performance [[Booking.com:_Create_and_update_properties_and_rooms_on_Booking.com#Check_how_your_property_performs_on_Booking|Click here for instructions.]]

13th July 2020

----

'''{{#fas:plus-square}} User Forum upgrade'''

The user forum where you can search for answers to your questions and exchange with other users have been completely redesigend. To access the forum click on FORUM under SUPPORT.

1st July 2020

----

'''{{#fas:plus-square}} Google Map for the Multi Booking Page'''

You can now display add a map to the multi booking page which shows markers for all your properties. You can activate the map module in SETTINGS > BOOKING ENGINE > MULTI BOOKING PAGE > LAYOUT. Please check the context help {{#far:question-circle}} for instructions and visit the [https://forum.beds24.com/index.php forum] for more information.

30th June 2020

----

'''{{#fas:plus-square}} Direct integration with Jomes'''

The direct integration which sends prices from Beds24 to Jomres which is available in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > JOMRES. The plugin which works the other way around meaning Jomres sends prices to Beds24 will continue to work.

26th June 2020

----

'''{{#fas:plus-square}} New interactive functions for the Dashboard'''

For the components "Arrivals", "Departures" and "Current Guests", "Modified Bookings", "Latest Bookings" you can add "CQ editable" custom question columns. These columns show the questions which are activated in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING QUESTIONS and are editable.

[https://wiki.beds24.com/index.php?title=Category:Dashboard Here] you can find more information on the interactive Dashboard functions.

6th June 2020

----

'''{{#fas:plus-square}} Price per night in invoice'''

You can now select to display the loding price per for each night in the invoide. The setting for "Room Charge Display " is available in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > INVOICE.

For now this option only works for direct bookings and uses the average price for each night.

28th May 2020

----

'''{{#fas:external-link-square-alt}} Susbstatus feature for specific reports'''

Next to the "Status" selector in the "Summary tab" of the booking we have added a second one which allows you to add a "sub status". The sub status has no direct effect on the booking. Its purpose is to hold information and allow you create custom reports according to this information. If required you can add the custom reports to your Dashboard. Examples are:
*To-Do list
*Waitinglist

26th May 2020

----

'''{{#fas:rocket}} Offer guests to purchase refund protection on non refundable bookings'''

Offer your guests risk-free non-refundable booking with our new partner Refund Protect. If you activate Refund Protect in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS your guests will be able to buy an optional refund protection which will cover them if they need to cancel a non-refundable booking.

For more information please see [https://wiki.beds24.com/index.php/Refund_Protect here].

20th May 2020

----

'''{{#fas:plus-square}} Facelift for the control panel'''

We have been working on a facelift for the control panel which is now released in open beta.

When you go to SETTINGS->ACCOUNT ->PREFERENCES you will see a new setting „Control Panel“ in SETTINGS->ACCOUNT ->PREFERENCES. Set to „New Control Panel“ to change. In the first step we have made a visual upgrade to the look and improved the navigation.
*Navigation
**Better mobile navigation
**Navigation on the left is collapsible. It opens via the settings icon on the left
*New "User" menu
**Accessible via the user icon in the top right corner
**Sub accounts was renamed to "Account Management"
*Price checker is now on every page
*The context help opens via the {{#far:question-circle}} icon on the right
*All support functions are centralized under "Support"

Click [[Preferences|here]] for more information.

7th May 2020

----

'''{{#fas:plus-square}} We have improved the menu structure to better reflect how most customers work'''

All menus related to Bookings have been grouped under the BOOKINGS menu:
*The GUESTS menu was moved there.
*The new MESSAGES menu will show messaging via channels. Click on HELP for further information on this function.

All menus related to prices have been grouped under PRICES:
*Daily prices can be set in the new DAILY PRICES grid.
*The RATES menu shows all rates in a list view and a calendar view.
*In CHANNEL MAPPING you can see all daily prices and rates which are activated for channel management.
*The YIELD OPTIMIZER was moved from the rooms menu on the left.

----

<embedvideo service="youtube">https://youtu.be/OuHXFfW7cUU</embedvideo>

6th May 2020

----

'''{{#fas:plus-square}} Voucher codes for multiple properties'''

In SETTINGS > BOOKING ENGINE > MULTIPLE PROPERTIES you can now create voucher coldes which apply to all properties in the account.

2nd May 2020

----

'''{{#fas:external-link-square-alt}} Create reports on cancelled bookings'''

We have added a new column "Cancel Date" in REPORTS >CUSTOM REPORTS which allows you to create reports on cancelled bookings.

28th April 2020

----

'''{{#fas:external-link-square-alt}} Google Hotel Ads commission on completed stays and bids from 4%'''

Google has lowered the limit on commission bids. If you do not have many OTAs bidding against you you can get bookings for a 4% bid.

Also you can now choose to to pay commission on completed bookings instead of at booking.

For more information to to SETTINGS->CHANNEL MANAGER->GOOGLE ADS and then click on HELP in the top right

27th April 2020

----

'''{{#fas:external-link-square-alt}} Internal Notes added to "Info"'''

In addition to info codes you can now also add internal notes on the "Info" tab of the booking.

14th April 2020

----

'''{{#fas:plus-square}} Overview on pending payment'''

If you have created [https://wiki.beds24.com/index.php/Pending_Payments|pending payments] you can view them in in list under BOOKINGS.

11th April 2020

----

'''{{#fas:lightbulb}} Google Hotel Ads'''

Google has lowered the limit on commission bids. If you do not have many OTAs bidding against you you can get bookings for a 4% bid. We have updated the [https://wiki.beds24.com/index.php/Managing_Business_Disruptions knowledge base for COVID-19]

April 6th 2020

----

'''{{#fas:plus-square}} Once-off voucher codes '''

You can now issue once-off voucher codes.

We have linked them in the [https://wiki.beds24.com/index.php/Managing_Business_Disruptions knowledge base for COVID-19]

March 15th 2020

----

'''{{#fas:lightbulb}} Knowledge base to help you deal with COVID-19 '''

For many hosts times are rough at the moment. We have put together a [https://wiki.beds24.com/index.php/Managing_Business_Disruptions knowledge base] to help you deal with the situation.

March 15th 2020

----

'''{{#fas:plus-square}} Beds24 supports 'Per Occupancy Pricing' with Booking.com '''

Occupancy pricing makes sending prices for different occupancies to Booking.com easy. For more information please see the Booking.com help page and check out our [https://forum.beds24.com/viewtopic.php?f=10&t=1272 forum].

March 5th 2020

----

'''{{#fas:external-link-square-alt}} Number of offers increased to 15 '''

From now on, 16 offers are available to you. Offer 1 is your standard offer, which is normally always available. Additional offers can be used to offer different price options or promotions on the booking page or to create internal prices.

March 3rd 2020

----

'''{{#fas:external-link-square-alt}} Airbnb listing import with prices '''

The listing import now pulls in rules and prices as daily prices. Importing from Airbnb is the quickest way to get a new property or room set up in Beds24.

For more information please see [https://wiki.beds24.com/index.php/AirBnB.com_XML#Importing_a_listing_to_Beds24 here]

January 25th 2020
----

'''{{#fas:external-link-square-alt}} Delay Auto Actions based on info codes '''

The new setting "Booking Info Delay" will set a auto action t trigger only after the booking info item(s) have existed for the defined number of hours.

January 21st 2020
----

'''{{#fas:plus-square}} Send reports via EMail'''

You can now send standard reports and custom reports via Email.

To use this function go to SETTINGS->ACCOUNT->ROUTINES. For instructions please use the context help (? icons) and click on HELP (top right) of this page.

January 11th 2020

----

'''{{#fas:rocket}} Fulfil legal obligations and collect documents via our new partner Chekin'''

Our partner Chekin.io automate the guest identification and legal obligations.
*Send guest forms automatically to the authorities.
*Generate the mandatory statistical reports on demand.
*Produce and store all documents required by law.

For more information please see [https://wiki.beds24.com/index.php/CheKin.io here]

January 10th 2020

----

'''{{#fas:external-link-square-alt}} Generate reports for bookings with expired credit cards'''

If the expiry date of the card is before check-in the info code CARDEXPIRES is added to the "Info" tab of the booking. If the card gets updated the info item gets deleted.

You have the option to set up a [[:Category:Reports#Specific_Custom_Reports_using_Info_Codes|report]] which you can add to your dashboard.

January 8th 2020
----

'''{{#fas:plus-square}} Communicate with Airbnb guest directly from Beds24 '''

*You can view all messages from the "API Messages" component on the [[:Category:Dashboard|dashboard]].
*The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links.
*You and your guests will see the messages in the channels extranet.

For more information please see [https://wiki.beds24.com/index.php/Messages here].

December 27th 2019
----

'''{{#fas:plus-square}} Multiple currencies '''

If you need to manage bookings in another currency than your default currency you can create an "invoicee" for the additional currency and assign the charges it. For more information on the invoice function please see [https://wiki.beds24.com/index.php/Invoicees here].

December 9th 2019
----

'''{{#fas:lightbulb}} Zero Commission* bookings from Agoda Homes'''

Agoda Homes charges 0% per booking for single-room units (rent out entire places). Read more about advertising on Agoda Homes on our [https://blog.beds24.com/advertise-vacation-rentals-part-2-agoda-homes/ Agoda blog].

For information on how to set a connection up go to SETTINGS-> CHANNEL MANAGER -> AGODA and click on HELP in the top right.

November 26th 2019
----

'''{{#fas:plus-square}} Occupancy pricing for Agoda supported'''

You can now choose to send occupancy based prices to Agoda. When you go to SETTINGS-> CHANNEL MANAGER -> AGODA you will see a new setting "Pricing Model"

*If your pricing model is '''Per Day Pricing''' only single price, double price and room price will send.
*If your pricing model is '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 can be sent.

For details please see the [https://wiki.beds24.com/index.php/Agoda.com Agoda help page].

November 21st 2019
----
'''{{#fas:exclamation-circle}} Airbnb will be limiting iCal functionality'''

Airbnb have informed us that they will be removing guest information from their iCal data from Dec 1st 2019.

After this change, Airbnb iCal will contain little or no more than the booked dates.

As an Airbnb preferred partner our certified XML connection is more reliable than iCal and will continue to provide detailed booking information.

If you are still using Airbnb iCal we recommend changing to XML. You can choose to send only prices and availability if you do not want to change the content of your listings from Beds24.

To set the XML connection up please go to SETTINGS-> CHANNEL MANAGER -> AIRBNB XML and click on HELP in the top right for instructions.

October 30th 2019
----

'''Calendar link for guests'''

If you add one of the new [https://wiki.beds24.com/index.php?title=Template_Variables#iCal_Links iCal template variables] to your confirmation messages guests will be able to add their booking dates to their calendars.

October 23rd 2019
----

'''Interface with eDreams Odigeo / Opodo'''

The interface allows you to automatically update prices and inventory to eDreams Odigeo and import bookings into Beds24. To set the connection up go to SETTINGS-CHANNEL MANAGER-EDREAMS ODIGEO. For instructions click on HELP in the top right of the page.

October 15th 2019
----

'''Trigger Auto Actions on template variables'''

You can now use template variables to generate dynamic trigger values based on the booking.

All template variables are available [https://wiki.beds24.com/index.php?title=Template_Variables here]. For information on how to set up Auto Actions go to SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS then click on HELP in the top right.

October 8th 2019
----

'''Integration with RoomPriceGenie'''

This seamless integration allows Beds24 customers to push dynamic prices from RoomPriceGenie to their own web site and to their booking channels.

Click [https://wiki.beds24.com/index.php?title=RoomPriceGenie.com here] for more information.

October 1st 2019
----

'''Strong customer Authentication in the EU'''

Strong Customer Authentication (SCA) comes into effect on September 14th in Europe.

This will affect EU based businesses charging cards issued within the EU. Non EU business’s and non EU cards should not be affected by the new rules.

'''Bookings from OTAs:'''

Collecting a credit card number without SCA will no longer be a reliable means of security as the card holders bank will likely reject the transaction.
Many OTAs including Booking.com and Expedia can collect guest payments at the time of booking (channel collect) with SCA. The OTA will then distribute the funds to you by bank transfer or virtual credit card so you avoid the need to deal with SCA and declined transactions.
Beds24 can automatically process the virtual cards on the day the funds become available at Stripe and deposit them directly to your account.
If you require security or prepayment but do not want the OTA to collect payment, you can accept bookings without card or deposit from the OTA and send a payment request to the guest from Beds24 manually or using auto actions.

'''Direct bookings:'''

You can collect a card payment with the booking using SCA. If you require additional payments from EU guests you will need to send a payment request so the guest can complete the SCA again.

'''Payment Gateways:'''

'''Paypal''' and Realex will are taking care of the required functionality from their end.

If you enable ‘Strong Customer Authentication’ for '''Stripe''' in SETTINGS-> PAYMENTS -> PAYMENT GATEWAYS ->STRIPE , it enables SCA authentication for Stripe booking page payments and payment requests sent to guests.

'''Payment requests:'''

Payment requests sent to the guest after booking are an alternative to collecting a card from an OTA as security. Information on how to set up payment requests is available [https://wiki.beds24.com/index.php/Category:Payments#Payment_Request here].

You can find more information about SCA on our [https://blog.beds24.com/secure-psd2-compliant-payment-collection/ blog].

September 12th 2019

----

'''Set "Extra person" and "Extra child" prices in daily prices'''

There are two options to set an extra person/extra child price by specifying either a positive or negative value:

*A positive value will be applied to each additional guest above the "Maximum Guests" setting for the daily price. The daily price will be available up to the number of guests the room settings allow.
*A negative value will be deducted for each guest less than the "Maximum Guests" setting for the daily price. The daily price will not be available for more than the daily price Maximum Guests value.

There are limitations for channel management which are different for each channel. Channels do not accept children prices and most channels cannot accept the extra person price. Please see the daily prices help pages and channel help pages for more information.

August 19th 2019

----

'''Create Custom Graphs and Charts'''

You can now also create custom graphs and charts.

Like all custom reports graphs can be added to the DASHBOARD.

Go to SETTINGS -> REPORTS->CUSTOM REPORTS and click on HELP in the top right for further instructions.

July 30th 2019

----

'''Upgrade for Auto Actions sent to Airbnbn Guests'''

We can now send messages via the Airbnb messaging system. This means that you and your guests will see the Auto Actions which are sent from Beds24 in Airbnb. To use this function you need to:

1. Add a plain text version to your Auto Actions (Airbnb does not support HTML).

2. Upgrade the connection. This is how you do it:
*If you have multiple Airbnb accounts, log completely out of Airbnb.

*Log into Beds24. If you have connected more than one Airbnb account in Beds24 make sure you are logged into the Beds24 account/subaccount which is connected to the Airbnb account you are logged in.
*Go to Settings > Channel Manager > AirBnB.com XML > Specific Content
*Scroll down and click the 'Airbnb additional functions' link.
*Then click the button. This will take you to Airbnb where you should log into the Airbnb account connected to your beds24 account.
*Accept the new permissions and you will be returned to Beds24

To check the upgrade worked, log into your Airbnb account and go to ACCOUNT SETTINGS -> CONNECTED APPS. Click on 'Beds24. If you see 'Access and respond your messages' in the list of permissions, your upgrade worked.

July 24th 2019

----

'''Plain text option for Auto Action EMails'''

You have now the option to set up plain text versions for Auto Action Emails.

If you have both a HTML version and a plain text version the plain text version will be sent additionally as back-up for systems which do not support HTLM.

July 19th 2019

----

'''Create properties on Booking.com from Beds24'''

'''Create a new Booking.com account from Beds24'''

We are beta testing our new integration with Booking.coms content API. With this new function you can
*onboard new properties on Booking.com directly from Beds24 without having to enter your data in Booking.com
*create new Booking.com accounts directly from Beds24

This [https://wiki.beds24.com/index.php/Booking.com_XML:_Create_and_update_properties_and_rooms_on_Booking.com help page] gives more information.

Send us a support ticket if you want to use these new functions.

July 10th 2019

----

'''View and respond to reviews from Booking.com from Beds24'''

To access Booking.com reviews from your DASHBOARD unlock the DASHBORAD click on the hamburger menu then on "Extentions" and add the Booking.com Review Module.

You can also access them via SETTINGS->CHANNEL MANAGER-BOOKING.COM->REVIEWS.

June 7th 2019

----

'''Increase bookings with new Airbnb service fee options'''

Airbnb now offers property managers using our XML connection two structures for their service fee.

The new '''Host-only fee''' gives you full control over your end rate by removing the guest fee so guests will see a 0 service fee throughout the booking process.

You can find [https://airbnb.my.salesforce.com/sfc/p/#j0000001tsrk/a/0c0000005ZWU/4C49zD3EKUx0FzAOKa8X_mVNRDtD6shisfPafIYcZ7A more information for hotels here] and [https://airbnb.my.salesforce.com/sfc/p/#j0000001tsrk/a/0c0000005ZWV/PQCXqTqZ4bt9BwT3Z5kzRPJ7_w_eLTQQtkz.paFY0Qw more inforrmation for property managers here]. Please also [https://www.airbnb.com/help/article/1857/what-is-the-airbnb-service-fee?c=.pi80.pkb21uaS80LzMyMzQ1&euid=f3de3d70-c841-5770-13d4-95ed0cc4bfd0&src=omni%5B32345%5D&src_section=176386& visit Airbnbs help center].

June 5th 2019

----
'''VactionStay by Rakuten added to the channel manager'''

The 2-way interface allows you to automatically update prices and inventory to VacationStay and import bookings into Beds24. To set the connection up go to SETTINGS->CHANNEL MANAGER->VACATIONSTAY. For instructions click on HELP in the top right of the page.

May 30th 2019

----

'''New menu for payment functions'''

We have added new payment functions and restructured the menus so all payment functions are available in SETTINGS->PAYMENTS.

May 11th 2019

----

'''Automatically report invalid cards to Booking.com'''

If you use [https://wiki.beds24.com/index.php/Stripe Stripe] and send all credit card details to Stripe you can set in SETTINGS->CHANNEL MANAGER to automatically report invalid cards to Booking.com.

May 9th 2019

----

'''Hostelsclub added to the channel manager'''

The 2-way interface allows you to automatically update prices and inventory to Hostelsclub and import bookings into Beds24. To set the connection up go to SETTINGS->CHANNEL MANAGER->HOSTELSCLUB. For instructions click on HELP in the top right of the page.

May 7th 2019

----

'''Manage Pending Payments'''

Customers using [https://wiki.beds24.com/index.php/Stripe Stripe] can automatically collect channel collect payments with virtual cards. To use this function you will need to adjust your setting for "Channel Collect Invoice" in SETTINGS->CHANNEL MANAGER to "Charges and Pending Payments" and adjust your set "Virtual Cards" = Yes on the channel pages of the channels which supply virtual cards i.E. SETTINGS->CHANNEL MANAGER->BOOKING.COM.

Pending payments can also be scheduled manually.

For more information see this [https://wiki.beds24.com/index.php/Category:Payment_Collection help page].

April 25th 2019

----

'''Send WhatsApp messages to Guests'''

Click on the green icon next to the phone number in the "Summary" tab of the booking to send a WhatsApp message to guests.

April 23rd 2019

----

'''Multi Room Bookings across properties'''

When you click on "Add Booking" and then on "Price Check" and select "All" properties you can now add rooms from different properties to the cart.

April 8th 2019

----

'''Enhance the booking display in the CALENDAR with icons'''

This help page explains how to add icons to the bookings in the CALENDAR: https://wiki.beds24.com/index.php/Category:Bookings#Info

March 12th 2019

----

'''Company and State'''

Company and State have been added to the standard booking questions.

March 11th 2019

----

'''New template variables'''

We have added a range of useful new template variables:

[DAYSTOCHECKIN] - number of days until Check-in

[PERMITID] - the permit ID

[OFFERNAME1] - offer name for this booked room only

For group bookings: [BOOKGROUPROOMLIST], BOOKGROUPROOMLISTTOTAL], [BOOKGROUPROOMLISTCHARGETOTAL], [BOOKGROUPNAMELISTCHARGETOTAL] , [BOOKGROUPUNITLISTCHARGETOTAL], [BOOKGROUPUNITLIST], [BOOKGROUPUNITLISTTOTAL], [GROUPNOTE]

See all template variables [https://wiki.beds24.com/index.php?title=Template_Variables here].

March 9th 2019

----

'''Copy settings'''

Where you see this a copy Icon you can click and then copy the value of this setting to other rooms or properties.

March 2nd 2019

----

'''Manage Booking.com promotions directly in Beds24'''

Promotions can set up, viewed and changed in SETTINGS-CHANNEL MANAGER-BOOKING-COM-PROMOTIONS.

February 22nd 2019

----

'''Mailchimp integration'''

We have just launched a new integration with MailChimp the probably most popular email marketing service available today.

Go to SETTINGS->APPS & INTEGRATIONS->MAILCHIMP to set up your integration. Beds24 will start to populate your mailing list with your guests, ready for your next newsletter.

January 24th 2019

----

'''Scheduled maintenance'''

Due to sheduleded maintenance Beds24 will be unavailable for 5-10 minutes on 30th of January between 3am and 5am GMT to perfrom important updates.

January 23rd 2019

----

'''Add multiple guests fo bookings'''

In the "Guests" tab of the booking you can now add additional guests and remove guests.

January 22nd 2019

----

'''Prices for different occupancies to Google Hotel Ads'''

Prices for 1, 3, 4 , 6 and 8 guest will now also be send if they are defined. Please note that a 2 person price is still compulsory. If no 2 person price is supplied the room will send as unavailable.

January 21st 2019

----

'''Booking.com Reservations Degradation - Resolved'''

Booking.com reported technical issues sending some XML booking notifications to partners on the 7th and 8th Jan.

The issue is reportedly now resolved.
f any bookings have still not imported, please contact us via support ticket with the Booking number and we will request a resend.

If these issues have resulted in an overbooking or any other loss, please contact Booking.com support and reference the '''Degraded performance of reservation retrieval issues from the 7th or 8th January'''.

January 9th 2019

----

'''Prices for different occupancies and different length of stay via Airbnb XML'''

You can now send prices for different occupancies and different length of stay to Airbnb. If you want do use this option please go to SETTINGS-CHANNEL MANAGER-AIRBNB XML- SPECIFIC CONTENT and change the setting for "Price Strategy" to "Per Occupancy Pricing. Please read the information under "Prices" on the Airbnbn help page before you change the setting.

January 2nd 2019

----

'''Company and State added to booking questions'''

Happy New Year!

If you want to ask your guests for their "Company" and / or "State" you can do this now using a "Standard Question" which you can activate in SETTINGS-PROPERTIES-BOOKING QUESTIONS.

December 31st 2018

----

'''Integrate with myriads of apps and services via Integromat'''

Thanks to our new integration with Integromat, the most advanced online automation platform, you have now have unlimited access to myriads of apps and services.

The seamless integration allows you to connect your favourite tools with a few clicks to Beds24. Available connections include popular accounting software like Xero and Quickbooks, Twilio, Google services, CRM systems like Salesforce, Zoho as well as Slack and Zapier.

You can set the connection up in SETTINGS-APPS AND INTEGRATIONS-INTEGROMAT. For instructions click on HELP in the top right of the page.

December 19th 2018

----

'''Connect Guest Experience Tools'''

Our partners [https://wishbox.co/ Wishbox] and [https://www.yourwelcome.com/ YourWelcome] who provide exciting tools which will improve your guests experience integrate smoothly with Beds24.

December 14th 2018

----

'''Automatically assign invoice numbers'''

If you want to automatically assign invoice numbers you can set up an Auto Action in SETTINGS-GUEST MANAGEMENT-AUTO ACTIONS. These [[Auto_Actions#Automatically_assign_invoice_numbers|instructions]] explain how to do this.

December 12th 2018

----

'''New Booking Page Check-out Screen'''

We have modernized the look of the check out screen and added new features.

*Upsell items can show a picture, a headline and a descriptive text. To add or change extras go to SETTINGS -> BOOKING ENGINE -> UPSELL ITEMS
*Modern look and better mobile support.

[https://beds24.com/booking2.php?propid=13434&width=960&page=book3&limitstart=0&checkin=We+20+Feb+2019&checkin_hide=2019-2-20&checkout=Fr+22+Feb+2019&checkout_hide=2019-2-22&numnight=2&numadult=1&numchild=0&br1-32906=Book| Click here for an example].

If you want to use the new version of the check out page, change SETTINGS -> BOOKING ENGINE "Check-out Page Version" = Responsive.

December 3rd 2018

----

'''Google Maps on the Booking page now need an API key'''

Google has changed their licensing for using a Google Map. The optional map on your booking page now requires a Google maps API key and will not work without one. There is a free quota per month for each API key but you do have to sign up for a free plan and you have to enter your credit card details.

You will need a Google Account in order to get your API key via this [https://developers.google.com/maps/documentation/javascript/get-api-key link].

Once you have your maps API key you can enter it into the Beds24 at {#fas:cog}} (SETTINGS) > BOOKING ENGINE >DEVELOPER. Your map should then work.

November 24th 2018

----

'''Upgrade your Airbnb XML connections to "synchronous availability check" '''

Airbnb has now implemented the option to check availability and accept or reject a booking at the very last step of the booking process, when the guest enters their payment method.

The normal XML availability check is performed when the guest first clicks the book button. Airbnb does not limit the time they give a guest to complete the booking so it is possible the room can become unavailable before the guest completes the booking.

By upgrading your Airbnb connection, both checks will be performed. The upgrade requires granting Beds24 permission to accept or reject reservations in your Airbnb account.

How to upgrade:
*If you have multiple Airbnb accounts, log completely out of Airbnb.
*Log into Beds24. If you have connected more than one Airbnb account in Beds24 make sure you are logged into the Beds24 account/subaccount which is connected to the Airbnb account you are logged in.
*Go to Settings > Channel Manager > AirBnB.com XML > Specific Content
*Scroll down and click the 'Airbnb additional functions' link.
*Then click the button. This will take you to Airbnb where you should log into the Airbnb account connected to your beds24 account.
*Accept the new permissions and you will be returned to Beds24

To check the upgrade worked, log into your Airbnb account and go to ACCOUNT SETTINGS -> CONNECTED APPS. Click on "Beds24". If you see "Accept and decline reservations" in the list of permissions, your upgrade worked and a final check of availability will now be made at the end of every booking process.

October 28th 2018

----

'''Enhanced Daily Price Functions'''

You can now also set "Min days until Check-in" and "Max Days in Advance" for Daily Prices". The new settings are available at [https://beds24.com/control2.php?pagetype=roomsdailyprice SETTINGS > PROPERTIES > ROOMS > DAILY PRICES]

'''Smart Template Variables'''

Smart template variables will display the set contend only if a certain condition is met or not met. For instructions an examples please see [https://wiki.beds24.com/index.php?title=Template_Variables here].

October 14th 2018

----

'''Upgrade to invoice functions'''

We have upgraded the invoing functions. New functionalities are:

*Option to lock invoices after an in inovice number has been assigned.
*Invoicees can be changed or removed.
*If you need a different invoice template for certain channels you can set this in the channel manger settings (currently for Booking.com and Expedia). Use the channel help pages for details.

Click [https://wiki.beds24.com/index.php/Category:Invoices here] and [https://wiki.beds24.com/index.php?title=Invoicees here] for detailed information about invoices.

September 26th 2018

----

'''XML interface with Despegar / Decolar'''

The 2-way interface allows you to automatically update prices and inventory to Despegar / Decolar and import bookings into Beds24. To set the connection up go to SETTINGS-CHANNEL MANAGER-DESPEGAR. For instructions click on HELP in the top right of the page.

September 14th 2018

----

'''Booking.com Outage - missed bookings'''

Due to an issue at Booking.com, some bookings and cancellations have not been sent to us on September 4th between 10:36 CEST and 11:08 CEST.

Booking.com have reported that they are working on sending all missed bookings by the enf of the of Sept 5th.

September 4th 2018

----

'''Import a listing from Airbnb to create a new property or room'''

If you have a listing on Airbnb you can import it and create a new property with a new room or add a room in a property you already have in Beds24.

Click [[AirBnB.com_XML|here]] for instructions.

'''Security Update'''

Regular password changes are highly recommended to keep data secure.

From now on you will only be able to view credit card details if you have changed your password within the last 90 days.

If the password has not been changed, all other functions will continue as normal but cards will not be visible until the password is changed.

You can change your password at the menu SETTINGS -> ACCOUNT -> ACCOUNT ACCESS.

August 27th 2018

----

'''Create your own invoice table'''

You have not the option to create your own invoice table.

Click [[Template_Variables#Invoice_Table|here]] for more information.

August 23rd 2018

----

'''Airbnb XML connection simplified'''

Airbnb has added new features to their API which simplify the set up significantly:

*No more navigating in Airbnb to publish:
**You can now merge existing listings and select sync settings directly in Beds24 when you first send a room.
**New listings added through Beds24 are now automatically published without the need to visit the Sync page in Airbnb.

*No need to send full content if you only want to sync prices and availability.
*Seamless transfer of listing registration info in markets that require it. Registration details added in Beds24 automatically sync to Airbnb listings. This feature is live now for Japan and support for other markets will be released shortly.<

The [[AirBnB.com_XML|updated set up instructions]] explain the new process.

August 18th 2018

----

'''Upgrades to the Beds24 API'''

Customers using the Beds24 API can now also use it to import/export content like descriptions and pictures.

The functions are documented directly in the [https://api.beds24.com/ API].

August 1st 2018

----

'''Notes per property or room'''

You now also can add notes for a property a room in the CALENDAR. When you have added a note a note icon will display on which you can hover.

July 16th 2018

----

'''Attach invoices or booking templates to Emails'''

You can now choose to attach an invoice or a booking template as pdf in the "Email" tab of Auto Actions. Auto Actions can be created in SETTINGS->GUESTMANANGEMENT->AUTO ACTIONS. For instructions click on HELP at the top right of the page.

July 13th 2018

----

'''New options for minimum stay and maximum stay'''

You can now override the maximum stay in the CALENDAR

[https://wiki.beds24.com/index.php/Minimum_Stay_and_Maximum_Stay More information].

July 5th 2018

----

'''Google Hotel Ads'''

Beds24 is now a Certified Google Hotel Ads Integration Partner

Google Hotel Ads commission is only charged per booking, there is no pay per click cost as with Google Adwords.

Activate Google Hotel Ads and set your commission bid at SETTINGS->CHANNEL MANAGER->GOOGLE HOTEL ADS

[https://wiki.beds24.com/index.php?title=Google_Hotel_Ads More information].

June 5th 2018

----

'''Airbnb XML now supports room types with multiple rooms'''

Airbnb have recently officially opened their portal to Hotels, B&Bs and they now support room types with a quantity greater than one. Previously each Airbnb listing could only be for one unique room.

You can now connect your room types directly in SETTINGS -> CHANNEL MANAGER -> AIRBNB XML.

[https://wiki.beds24.com/index.php?title=AirBnB.com_XML More information].

May 15th 2018

----

'''Booking page Facelift'''

We have created new options for the reponsive booking page:

*Display an image or picture slider in full width with date selectors as shown [https://beds24.com/booking2.php?propid=13434&layout=2 here]. The new default template 7 comes preset with this option.
*Split dates for the calendars and price tables as shown [https://beds24.com/booking2.php?propid=13434&layout=4 here].
*Box shadow around rooms (property booking page) and properties (multi-property booking page) as shown [https://beds24.com/booking2.php?propid=24977 here].
*Updated the Booking Engine -> Booking Page -> Layout menu.

Information about the new options is available [[Responsive_Booking_Page|here]].

April 6th 2018

----
'''New Airbnb XML features'''

Airbnb has officially opened up its platform to hotels and B&Bs which meet Airbnb's standards.
Also new regions such as Italy and Amsterdam are now allowed to use the Airbnb XML interface.

New settings at SETTINGS -> CHANNEL MANAGER -> AIRBNB XML -> SPECIFIC CONTENT include:
*A new setting "Check-in Type" can specify the type of check in available at the property.
*A new setting "Property Type Group" specifies the listing categorization at Airbnb.
*Information about shared spaces and bathrooms can be specified.

March 20th 2018

----

'''Address check for Stripe'''

You can now have Stripe check the address along with the card. This function only works for bookings from the booking page and payment requests and is available in SETTINGS->PAYMENTS PAYMENT GATEWAYS->STRIPE.

March 19th 2018

----

'''Prevent accidental changes to room assignments'''

The info codes LOCKROOM or LOCKUNIT prevent manual room changes by staff.

[https://wiki.beds24.com/index.php?title=Category:Bookings Here] you can find more information.

February 5th 2018

----

'''XML interface with HRS'''

The 2-way interface allows you to automatically update prices and inventory to HRS and import bookings into Beds24. If you want to use this connection please send us a support ticket.

February 9th 2018

----

'''Prevent accidental changes to room assignments'''

The info codes LOCKROOM or LOCKUNIT prevent manual room changes by staff.

[https://wiki.beds24.com/index.php?title=Category:Bookings Here] you can find more information.

February 5th 2018

----
'''New Payment Gateway: Asiapay'''

Asiapay is a payment provider available in many Asian countries.

Please send us a support ticket if you want to use Asiapay.

December 11th 2017

----

'''XML interface with Traveloka'''

The 2-way interface allows you to automatically update prices and inventory to Traveloka and import bookings into Beds24. To set a connection up go to SETTINGS -> CHANNEL MANAGER -> TRAVELOKA. For instructions click on HELP in the top right menu of this page.

December 11th 2017

----

'''XML interface with Asiatravel'''

The 2-way interface allows you to automatically update prices and inventory to Asiatravel and import bookings into Beds24.

To set a connection up go to SETTINGS -> CHANNEL MANAGER -> ASIATRAVEL. For instructions click on HELP in the top right menu of the page.

October 13th 2017

----

'''Send payment requests to guests'''

We have created a special link to send a specific payment request to a guest.

Send the request to the guest by email or auto action using template variables and they can click on the link and be taken to a secure page to make a payment or enter their card details.

For instructions click [https://wiki.beds24.com/index.php/Category:Payment_Collection here].

September 27th 2017

----

'''Guest Login'''

A [https://my-booking.info/login guest login] is also available with the payment request or can be used separately.

See [https://wiki.beds24.com/index.php/Guest_login here] for more information.

September 27th 2017

----
'''Ctrip certifies 2- way XML integration with Beds24'''

We are pleased to announce that Chinas leading OTA Ctrip partnered with Beds24 to offer XML connectivity. The new 2-way interface allows to automatically update their prices and inventory to Ctrip and import bookings into Beds24 in real time.

To set a connection up go to [https://beds24.com/control2.php?pagetype=roomsdailyprice SETTINGS > CHANNEL MANAGER >CTRIP]. For instructions click on HELP in the top right menu of this page.

August 4th 2017

----

'''Enhanced Daily Price Functions'''

Each room type can now have up to 10 daily prices. Each daily price can have occupancy and min stay rules and individual mapping to channels.

Daily prices can now be linked with offsets so adjusting the base price will auto update all the linked prices.

The new settings are available at [https://beds24.com/control2.php?pagetype=roomsdailyprice SETTINGS > PROPERTIES > ROOMS > DAILY PRICES]

July 13th 2017

----

'''Adjust Inventory sent to Channels'''

The menu SETTINGS -> CHANNEL MANAGER -> CHANNEL INVENTORY allows you to set the maximum number of bookings per date from selected channels.

You can close the room to new bookings or set a limit on the number of bookings you will accept.

For detailed instructions how to use this function click on HELP (top right menu) of the SETTINGS ->CHANNEL MANAGER-> CHANNEL INVENTORY page.

June 23rd 2017
----

'''New Booking Widgets'''

The new widget designer makes it easy to create custom booking widgets for your web sites. Key features are:

*widgets for individual properties, individual rooms or multiple properties
*booking strips, booking boxes
*availability calendars for one or multiple months
*over 30 languages
*fully customisable

Visit our [http://beds24.de/booking-widgets.html web site] to see some of the almost unlimited options.

The new widget designer is available at [https://beds24.com/control2.php?pagetype=widget SETTINGS ->BOOKING ENGINE-> BOOKING WIDGETS]. For instructions please use the context help (? icons) and click on HELP (top right menu) of the page.

June 7th 2017
----

'''Booking Grid with drag and drop function'''

In the BOOKINGS menu you can now choose from three views. The new [https://beds24.com/control2.php?pagetype=bookingsgrid Booking Grid] view shows all bookings and rooms in a grid. You can easily drag and drop bookings to move to a new room.

May 30th 2017
----

'''Price Export to Wimdu'''

We have upgraded our Wimdu.com connection to now send a room price and minimum stay for every date. The data is sent via the existing iCal connection so if you are using Wimdu all you need to do is enable prices.

To enable Wimdu prices go to SETTINGS -> CHANNEL MANAGER -> WIMDU and tick "Prices" and save.

May 12th 2017
----

'''XML Interface with HomeAway Group'''

Property managers with five or more listings can use the XML connection for mayor HomeAway sites such as VRBO.com, abritel.fr, aluguetemporada.com.br, fewo-direkt.de, homdelidays, ownersdirect.co.uk, vacationrentals.com.

The connection needs to be requested from HomeAway. If HomeAway allows XML use you will be able to automatically update listings, prices and availability directly from Beds24.

If you are interested please follow [https://wiki.beds24.com/index.php?title=https://wiki.beds24.com/index.php?title=Homeaway.com these instructions].

As an alternative to the XML interface we still offer the iCal based connection which can synchronise availability and bookings.

April 24th 2017
----

'''Two-Way Interface with Ostrovok now live'''

Beds24 connects to Ostrovok.ru Russia’s leading and fastest growing online hotel booking channel. The interface allows you to send real-time rates and availability to Ostrovok and have bookings automatically delivered to Beds24.

For detailed set up instructions see the [https://wiki.beds24.com/index.php?title=Ostrovok Ostrovok help page].

April 4th 2017
----

'''New Booking import for Tripadvisor Vactation Rentals (Flipkey and Holidaylettings)'''

Tripadvisor now provides an export calendar which Beds24 can read to import bookings.

The iCal booking import can be setup in SETTINGS->CHANNEL MANAGER->FLIPKEY. It will work for any Tripadvisor account that provides an export calendar.

This iCal booking import replaces the Holidaylettings email import which is now obsolete. If you are using the Holidaylettings email import, please switch to the iCal method.

March 25th 2017
----

'''Invoices for corporate clients or agencies'''

By default every booking (or group booking) has one invoice. A new function allows you to assign some or all of the invoice items to a specific invoicee or create multiple invoices per booking. For example:
*Agents make bookings and pay for accommodation and guests pay for any extra items
*Companies making bookings and pay for bookings for employees
*Guests making multiple and or repeat bookings.

[https://wiki.beds24.com/index.php?title=Invoicees More information]

March 15th 2017
----

'''Full Two-Way XML connection with Airbnb'''

We proudly announce that Airbnb has chosen Beds24 as interface partner.

Together with Airbnb we will explain to you on Wednesday February 15th at 5:00pm MEZ how to create an ideal profile and use the XML interface.

[https://www.anymeeting.com/WebConference/Default.aspx?code=503-536-728 To participate in this free webinar just clicking this link on February 15th at 5pm MEZ.]

[https://wiki.beds24.com/index.php?title=AirBnB.com_XML More information].

February 13th 2017
----

'''Show features on your booking page'''

The responsive booking page can now show property and/or room features. Room features can be entered in SETTINGS->ROOMS->SETUP property features can be added in SETTINGS->PROPERTIES->DESCRIPTIONS.

To show the features you will need to activate the new features module in SETTINGS-> BOOKING ENGINE -> BOOKING PAGE->LAYOUT.

January 27th 2017
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'''Connection with BookingSuite Rate Manager by Booking.com'''

Beds24 and BookingSuite worked together to develop a two-way interface between Beds24 and BookingSuite’s revenue management solution RateManager.

Any pricing changes made within RateManager are instantly pushed to Beds24. [https://wiki.beds24.com/index.php?title=BookingSuite.com More information]

January 5th 2017
----

'''Price Check added to "Add Bookings" '''

When you click on "Add Booking" you will now see a button "Price Check". When you click on it you can
*see a list of all available rooms
*also see unavailable rooms if you tick "Show unavailable"
*see how the price/availability is calculated by clicking on the "Calculate" button
*book a single room
*book unavailable rooms or multiple rooms in one property by selecting the rooms and clicking on "Book Selected"

December 22nd 2016
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'''Integration with Kashflow accounting software'''

Beds24 integrates with [http://track.webgains.com/click.html?wgcampaignid=202931&wgprogramid=8975 Kashflow] accounting software. This allows you to automatically send invoice information from the booking to [http://track.webgains.com/click.html?wgcampaignid=202931&wgprogramid=8975 Kashflow].

For more information click [https://wiki.beds24.com/index.php/title=Kashflow.com here].

Click [http://track.webgains.com/click.html?wgcampaignid=202931&wgprogramid=8975 here] to get a Kashflow account.

October 17th 2016
----

'''New dashboard available'''

Fully customisable - choose which content to display, where to display it, move and re-size of each component.
*Components include booking reports with customisable columns, graphs, statistics, custom reports, notes and potential issues.
*The quick check-in and check-out function allows guest check-in and check-out directly from the dashboard.
*A housekeeping component makes housekeeping and room management easy.
*Up to four different dashboards per account.

Click on the "Try" link to load the new dashboard. For more information visit the Dashboard help page.

Click on the the menu icon (right side of screen) to customise the new dashboard or return to the original dashboard. [https://wiki.beds24.com/index.php/Category:Dashboard More information]

October 12th 2016
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'''New Functions Button'''

The new FUNCTIONS button in the top left menu of the control panel opens a page with links to the menu pages for key features and functions.

October 6th 2016
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'''Integration with PriceLabs'''

This seamless integration allows Beds24 customers to push PriceLabs data-driven pricing to their own web site and to their booking channels.

PriceLabs algorithm uses data from multiple sources such as occupancy, weather, tourist demand, special events, and historical booking trends to calculate nightly rates that can improve occupancy and and revenue. For more information click [https://wiki.beds24.com/index.php?title=Pricelabs here]

September 23rd 2016
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'''Interface with trivago is live'''

The interface with trivago Direct Connect allows hotels to advertise their rates and run cost-per-click (CPC) marketing campaigns on trivago. For activation and set up instructions go to SETTINGS->CHANNEL MANAGER -> TRIVAGO. Click [https://wiki.beds24.com/index.php?title=Trivago here] for more information.

August 22nd 2016
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'''Deposit Payment Options Update'''

We have modernized the deposit payment page with an accordion system to better support multiple payment gateways.

Each payment gateway can have it's own title and text instruction. New options for "Offline Payment", "Credit Card" and "Custom Payment Gateway" are also available.

If you are using deposit collection on your booking page we recommend you check the new display format, especially if you:
*allow more than one payment option
*have offline payment (custom instruction) activated
*have applied custom CSS to the page

For more information visit the [https://wiki.beds24.com/index.php?title=Category:Deposit_Collection help page for Deposit Collection].

August 15th 2016
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'''New Room Management functions'''

You can now generate a report which also contains the notes about a unit and set up an Auto Action which automatically changes the status of a room when a guest arrives or departs. See this [[:Category:Rooms|help page]] for more information.

August 11th 2016
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'''Use externally hosted pictures on your booking page'''

Instead of or additionally to pictures uploaded to Beds24 you can now also use externally hosted pictures. External pictures have to be hosted securely (HTTPS not HTTP). The menu is available in SETTINGS->BOOKING ENGINE->PICTURES->EXTERNAL. For more information have a look [https://wiki.beds24.com/index.php?title=Pictures here].

Aug 5th 2016
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'''Upgrade for Custom Reports'''

A range of new options have been added to the custom reports. When you go to REPORTS->CUSTOM REPORTS you will these new options in the list of "Available Columns".
*"Upsell Items" - this allows you to generate reports for one or multiple upesell items which you have set up in SETTINGS->BOOKING ENGINE->UPSELL ITEMS.
*"Extra Invoice Items" - this allows you to generate reports for one or multiple extras which you have set up in SETTINGS->GUEST MANAGEMENT->INVOICES.
*"Invoice Status Values" - this allows you to generate reports for the "Status" you have entered in the "Charges and Payments" tab of the booking.

June 14th 2016
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'''Search function for manually added bookings'''

When you manually add a booking you can now search for repeat guests. The search looks for matches in the guest database. A click on the guest will enter the information from the guest database into the booking.

This function is available in the Price Wizard. If you are not using the Price Wizard you can activate it by changing the setting for "Add New Bookings" in SETTINGS->ACCOUNT->PREFERENCES.

May 2nd 2016
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'''Upgrade for the Facebook APP'''

The Facebook App can now also display the multi property booking page.

Unfortunately Facebook does currently not show custom tabs on mobile. We suggest you add a "Book Now" Call-to-Action button which will also display on mobile devices.

For more information have a look [https://wiki.beds24.com/index.php?title=Facebook_App here].

April 25th 2016
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'''New "Info" Tab for Bookings'''

The new "Info" tab show a summary of the booking information and if the booking comes from a channel important channel information.

You can quickly add "Info Codes" from a pre set list or manual notes. These info codes can be used in custom reports to show or hide selected bookings.

The tab is fully customisable or can be hidden. For more information have a look [https://wiki.beds24.com/index.php?title=Category:Bookings here].

'''Report invalid credit cards and no-shows to Booking.com

You can not report invalid cards and no-shows directly from the "Details" tab of the booking.

April 8th 2016
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'''Room Management'''

When you look a the CALENDAR you will see that we have added a "Status" option for all units. This allows you to set a status for each unit and/or add a note. The status pre sets can be customised so you can use your own criteria to mark a unit. See this [[:Category:Rooms|help page]] for more information.

March 22nd 2016
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'''Upgrades to bookings'''

1. Additional functions for all bookings:
*All upsell items be selected as from a drop down list in the “Charges and Payments” tab.
*Those of you who work with sub accounts will now also see all auto actions set up in the sub account as manual auto actions in the “Mail” tab.
*When you split a booking you and now choose to copy or not copy charges.

2. Manually added bookings:
*You can now select each which offer should apply.
*You can create "internal" prices which are only available in the control panel but not for online bookings. This [[Internal_Prices|tutorial]] explains how to create internal prices.

March 11th 2016
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'''Hostelbookers interface live now'''

We can now sync with your Hostebookers listing. If you are already connected to Hostelworld there is nothing else you need to do. For a new connection go to SETTINGS->CHANNEL MANAGER->HOSTELBOOKERS. For instructions click on HELP.

February 2016
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'''New Group Booking Functions'''

You can now perform bulk changes on group bookings. For more information see [[Group_Bookings|help page]].

February 13th 2016

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'''Display of last booked date'''

We have added a new setting to change the display. When you go to SETTINGS->ACCOUNT->PREFERENCES you can change "Show Booking End Date" to "Check-out".

February 9th 2016

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'''FLIPKEY - Important Upgrade information ACTION REQUIRED'''

We have received confirmation from Flipkey that they will make their XML available to us to update their calendar for Flipkey customers with 5 or more bookings.

The XML only allows calendar updates. We are planning to introduce a method of parsing booking emails to import Flipkey bookings in the near future.

January 15th 2016

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'''Additional Template Variables'''

We have added a number of new template variables amongst them smart mathematical template variables and template variables to create custom date formats. For a complete list click [[Template_Variables|here]].

January 13th 2016

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'''Beds24 has been appointed Preferred IT Provider status with Booking.com'''

We are very proud of this recognition of the quality of our services. Amongst the criteria Booking.com measure are performance, reliability and quality of the interface as well as agility, flexibility and the ability to adapt to innovations.

January 4th 2016

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'''Responsive Booking Page Beta Test'''

We have created a new responsive booking page which is more mobile friendly. The use of modules allows you to control the screen position and hide specific items from the mobile view to keep it clean and uncluttered. This [http://beds24.com/demo/responsive-online-booking-system.html demo page] shows a few of the many options.

If you want to give it a go please see these [[Responsive_Booking_Page|instructions]]. Please note that if you change to the new “Responsive” design your live booking page will immediately change. You can always change back to your original booking page at any time.

Dec 21st 2015

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'''Synchronisation with Hotelbeds'''

Beds24 now integrates with Hotelbeds. For more information see the [[Hotelbeds.com|Hotelbeds help page]].

December 1st 2015

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'''Assign unique consecutive invoice numbers'''

You can now assign a unique consecutive invoice number for each booking by clicking on "Assign Invoice Number" in the "Invoice" tab of the booking. Invoice numbers are generated per account or sub account. The default starting number is 1 and it will increment with each assingment. The starting number can be changed at SETTINGS->ACCOUNT->PREFERENCES "Next Invoice Number". The invoice number can be displayed or printed with the template variable [INVOICENUMBER].

Nov 21st 2015

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'''Channel Management with Homeaway/VBRO '''

A specially constructed Ical based connection can now keep Homeaway/VBRO calendars synchronised. For more information please see the [[Homeaway.com_iCal|Homeaway/VBRO Ical help page]] .

Nov 3rd 2015

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'''Use Auto Actions to trigger SMS messages'''

A newly added function allows to trigger SMS messages to a fixed phone number. To set this up go to SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS.

Oktober 6th 2015

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'''Yield Optimiser'''

The newly added yield optimiser can adjust prices up or down based on remaining availability and time to arrival. For more information go to SETTINGS->YIELD OPTIMISER and the [[Yield Optimiser|yield optimiser help page]].

September 29th 2015

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'''Currency Conversion'''

Smart [[Template Variables|template variables]] are now available to auto convert the values from the booking into another currency.

August 26th 2015

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'''TripConnect Instant Booking now available '''

Beds24 is now certified as a TripConnect™ Premium Partner. All Beds24 users who are eligible can now accept direct booking from TripAdvisor using using TripConnect™ Instant Booking. For more information please see these [[Tripadvisor|instructions]].

August 18th 2015

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'''Channel Manager Updates up to 2 Years in Advance'''

The channel manager can now update up to two years of data on channels which support this.

June 23th 2015

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'''New Channel Management Connections with 9flats and Housetrip'''

Specially constructed connections can now keep Housetrip and 9flats calendars synchronised. For more information please see the [[9flats.com|9flats help page]] and the [[housetrip.com|Housetrip help page.]]

June 12th 2015

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'''New Group Booking Functions'''

Bookings can now be easily grouped together to create a combined invoice. The new functions are on the "Invoice" tab of the bookings pop up window. For more information please check this [[Group_Bookings|help page]].

June 1st 2015

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'''Control Panel gets a facelift'''

We have redesigned the control panel to make it easier for you to use:
*The blue bar at the top of each page contains links to all help functions.
*An "Add Booking" button and a search field will shortly be available on the top right of every page.
*Buttons now have colors and icons indicating which actions they perform.
*REPORTS can now be accessed directly from the top menu. The "Reports" menu in SETTINGS has been removed.

May 20th 2015

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'''Automatically Recalculate Price and Auto Populate Invoice Description'''

Two new functions have been added to the "Invoice" tab of bookings:

*The "Recalculate Price and Charges" button allows you to recalculate the price after you have made changes in the booking (for example changed dates).
*Template variables can now be used to insert information from the booking into the invoice description. To customise your description go to SETTINGS->GUEST MANAGEMENT->INVOICE" Invoice Description". If left blank the default description will be the room name followed by check-in and check-out dates.

April 20th 2015

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'''Split Bookings for multiple rooms'''

The new "Split" function in the invoice tab of a booking can be used to split a booking for multiple rooms into separate bookings so each can be assigned to an individual room. All split bookings will be linked so they can be easily managed.

April 17th 2015

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'''New Override functions in the CALENDAR'''

Use the daily override function in the control panel CALENDAR to disallow arrivals and/or departures on specific days without closing the room to guests staying through. For more information please see the [[:Category:Calendar|help page for the CALENDAR]].

March 20th 2015

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'''Upgrade Price Check Tool'''

If you can not work out where a price is coming from or why no price is displayed the "Price Check Tool" will show you the prices and rules which apply to a certain booking condition. Links to open the tool are available on the RATES, CALENDAR and SUPPORT pages.

March 11th 2015

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'''Weekly Rates'''

The new setting "Prices per" allows you to create rates for weeks, month or other periods. Have a look [[Weekly_Prices|here]] for instructions.
Jan 19th 2015

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'''Killer Rates'''

A new setting has been added to the rates. If you set "Strategy" = "Do not Allow Any other Rates" this rate will override any other rates. This allows you to quickly adjust your rates for certain periods.

Jan 12th 2015

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'''Atraveo added to the Channel Manager'''

Happy to announce the latest addition to the channel manager. To connect go to SETTINGS->CHANNEL MANAGER->ATRAVEO.

Dec 18th 2014

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'''Guest Database'''

The newly added Guest Database lets you to not only view a guests previous and upcoming bookings but also store additional information, preferences and add bookings using the guests data. Click on GUESTS to use the functions.

December 10th 2014

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'''Security Alert'''

You might have read about security issues around phishing in the hospitality industry.

Criminals are gaining access to guest data and using it to contact the guests asking for full payment in advance.
The guest thinks it is the hotel and transfers the money to the criminal.

All the criminal needs is the email address or contact information for the guest. Read [[Security|here]] how criminals are gaining access to guest data and how you can protect yourself.

December 10th 2014

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'''Tripadvisor Review Express now available'''

Automatically upload your booking contacts to Tripadvisor and Tripadvisor will contact your guest asking for a review of their stay a few days after check-out. You can cancel a review request being sent to any guest up to and including check-out day. Opt in to the service in the menu SETTINGS->CHANNEL MANAGER-> [https://beds24.com/control2.php?pagetype=syncronisertripadvisorcom TRIPADVISOR]. For more information please use the [https://wiki.beds24.com/index.php?title=Tripadvisor setup instructions].

November 18th 2014

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'''Customisable Reports'''

You can now create and store custom reports at the menu SETTINGS->REPORTS->CUSTOM REPORTS.

October 1st 2014

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'''VAT Invoices'''

If your prices include VAT you can now generate invoices showing how much VAT is included. The default VAT can be set in SETTINGS->PROPERTIES->BOOKING RULES. The template variable for a VAT invoice is [INVOICETABLEVAT].

September 11th 2014

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'''Norwegian and Slowenian added to the booking page'''

The multi language function can be activated in SETTINGS -> BOOKING PAGE-> INTERNATIONALIZATION.

September 5th 2014

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'''Mobile Friendly Control Panel'''

After you logged in today you might have noticed the control panel looks slighly different. The reason is improved mobile use. We will keep working on this and keep you posted on the upgrades.

August 20th 2014

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'''Upgrade to Booking Page Logs'''

The booking page logs have been upgraded showing more detail on the activities on your booking page. The new "Export" function lets you download the data so you can analyse the data further.

August 5th 2014

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'''Resend Booking Confirmation'''

The booking confirmation to guests is now listed in the "Mail" tab of the booking. You can see when it was sent and resend it if required. This function is available for all bookings.

July 9th 2014

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'''Customise Host Notifications'''

You can customise the host notification now. In SETTINGS->ACCOUNT->HOST NOTIFICATIONS you will now have a field where you can use template variables to add more information to the notification Email.

July 6th 2014

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'''Accept Bitcoins
'''
We can offer you two new options to collect deposits:

*Accept Bitcoin

*Add a custom payment link to ask for a cheque or bank transfer

The new functions are available in SETTINGS-> PAYMENTS

June 18th 2014

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'''Major Upgrades to the CALENDAR

You might have already noticed that we have added new functions to the CALENDAR:

*Min Stay: Set a minimum stay

*Price Mulitplier: Adjust all rates by a percentage

*Occupancy per property

Have a look [https://beds24.com/wiki/index.php/Calendar here] for a complete overview on all the functions (view and add bookings, view rates, block out dates, add notes).

----

'''Danish added to the booking page'''

The multi language function can be activated in SETTINGS-> ACCOUNT-> LANGUAGES

June 16h 2014

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'''Stripe added Payment Processing Options'''

With [https://stripe.com Stripe] we are offering another option to collect deposit payments. Stripe allows you to collect outstanding amounts. Once a payment is successfully collected further charges can be made to the customer's card via Stripe. The menu for this is available on the Booking -> Invoice Tab.

June 4th 2014

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'''More Options to Quickly Adjust Prices'''

When you go to the CALENDAR you will see two new options:

'''Minimum Stay''': Sets a minimum number of nights stay for bookings which include a stay on this night. This minimum stay value cannot be lower than that set for the room. When left empty the minimum stay set for the room will be applied.

'''Price Mulitplier''': Applies between 50% and 250% to all prices on this day. The adjustment will affect both your booking page and channel management prices.

May 23rd 2014

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'''Enquiry Form Widget'''

We have created a new widget which allows you to embed an enquiry form into your web site. It gives guests the option to send you a message with their booking request. The new widget is available in SETTINGS->BOOKING WIDGETS->ENQUIRY FORM.

May 9th 2014

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'''holidaylettings.co.uk now connected'''

Happy to announce the latest addition to the channel manager.

May 1st 2014

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'''Add New Booking Wizard'''

We have made adding a manual booking more comfortable. The new functionality lets you auto insert rates and add extras and calculates the price based on your rates and booking rules.

'''Guest Registration Form'''

A new template has been added which lets you print a booking with custom information. The default is a guest registration form but you can change it to suit your needs. Customisation can be done in SETTING->GUEST MANAGEMENT-> BOOKING TEMPLATES. Forms can be printed directly from the booking.

'''Hide Unavailable Rooms or set Room Order on your Booking Page'''

The new setting is available in SETTINGS->BOOKING PAGE->PAGE DESIGN "Room Order".

April 25th 2014

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'''New option for template Emails'''

When you open a template Email (SETTINGS-> GUEST MANAGEMENT -> EMAIL TEMPLATES ) you will see two new settings: "Send to Guest" and "Cc Email Address". These allow you for example to create templates to send:
*to guests cc staff
*to staff or third parties only

April 16th 2014

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'''Gap Filler'''

With the "Gap Filler" rate strategy you can create a special rate which is only allowed if less than a certain number of consecutive nights have availability. This allows you to accept bookings for less nights than your normal minimum stay when you have gaps. [[Rates:_Sell_Remaining_Single_Nights| More information]]

April 15th 2014

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'''Finnish, Russian and Swedish added to the booking page'''

The booking page is now available in 15 languages. The multi language function can be activated in SETTINGS-> ACCOUNT-> LANGUAGES

March 14h 2014

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'''Allow Enquiries when Your Booking Page Shows no Availabiilty'''

If you enable "Allow Enquiries" in a rate the booking page will show a link to an with the text "Enquire" linking to a form instead of --- . The enquiry form will only be available between the start and end dates of this rate and if no price can be found but the room is not fully booked. To give you maximum control the new function can be activated per rate.

You can set a custom text to display before the entry fields in SETTINGS-> BOOKING PAGE -> CONTENT.

To see an example have a look at our [https://beds24.com/demo/vacationrental-online-reservation-system.html| demo page].

March 10th 2014

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'''New Functions for Email Templates'''

Many of you are use template Emails to send out payment requests. To make this more comfortable we have added the option to the invoice balance.

Feb 26th 2014

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'''Hostelworld has been Added to the Channel Manager'''

You can now sync your rates and availability with Hostelworld.

Feb 20th 2014
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'''Booking Information can be Added to iCal Export'''

The "Help" in SETTINGS-> CHANNEL MANAGER -> iCAL Export explains how to set it up.

'''Daily Price Import and Export added to API'''

The API can now also import and export daily prices (not rates). To access the API go to https://api.beds24.com

Feb 11th 2014

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'''Wordpress Plugin Update'''

Improved functionality for individual and multiple properties. Shortcodes add booking widgets to posts, pages and sidebars.

Feb 10th 2014

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'''Tablet Hotels has been added to the Channel Manager'''

Tablet Hotels is now channel management partner. The two way connectivity will keep your rates and inventory synchronised.

Jan 10th 2014

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'''Budgetplaces hast been added to the Channel Manager'''

Budgetplaces experts for 1, 2 & 3 star hotels, hostels, apartments and bed & breakfasts worldwide is our latest channel management partner. The two way connectivity will keep your rates and inventory synchronised.

Dec 11th 2013

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'''Display Average Prices per Night and/or Prices per Person'''

Two new settings in SETTINGS -> BOOKING PAGE -> DESIGN allow you to choose between a price display per room or (NEW) per person and show the summary as the total or als (NEW) average price per night.

Nov. 25, 2013
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'''Improved Discount Codes'''

We have just released the upgrade for the discount codes. You set the code in SETTINGS -> PROPERTIES -> DISCOUNT CODES. When you open a RATE and go to the tab "Discounts" you have now the option to deselect discount codes for this rate. This allows you to apply discount codes only to booking which fulfill certain conditions.

Nov. 07, 2013
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'''TripConnect - Beds24 is "Premium Commited" partner'''

We have a working API with TripConnect and we on their list of "Premium Commited" partners. We can connect our users on an opt-in basis.

Your information will only be sent to Tripadvisor if you give us permission to do so. To enable the connection go to SETTINGS -> CHANNEL MANAGER -> TRIP CONNECT enter your Tripadvisor Business Account Number and tick the rooms you want to send.

*Please make sure your complete "LOCATION and CONTACT" information is entered in SETTINGS -> PROPERTIES -> DESCRIPTION.
*The currency send to TripConnect is defined in SETTINGS -> PROPERTIES -> PAYMENT COLLECTION

If you have trouble finding us on Tripadvisor look for "MPK Systems". If you have any problems please get in touch with your Tripadvisor rep and let us know.

Oct. 25, 2013
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'''New Feature: Same Day Booking Cut off'''

The new feature allows you to set up to which time you accept bookings for the same day. To use this feature go to SETTINGS -> BOOKING RULES. The setting will make your rooms unavailable for online booking after this time if check-in is today.

It works in conjunction with your account timezone as set in ACCOUNT settings.

The availability cut off will be sent to channels via the channel manager but depending on the channel there may be some delay before it is effective.

Oct. 24, 2013
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'''New Options for your Booking Page'''

We have added new options to customise your booking page. You can define the content you display and choose from:
* show an availability calendar for each room or unit
* keep it simple - just pictures, description and price
* display a full price table - if you want to add rack rates

Look [[Customise_Booking_Page|here]] for a tutorial.

Sept. 30, 2013
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'''Import bookings from iCal'''

The new iCal import allows you s to import bookings or block dates into the online booking system using an external iCal or google calendar.

Sept 27, 2013
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'''Setup Wizards'''

Our new Setup Wizards are designed to help setting up and customising the system. Click [https://beds24.com/wizard/ here] or use the link on the SUPPORT page.

Sept 12, 2013

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'''Beds24 is TripConnect Premium Partner'''

We have been announced as TripConnect Premium partner for TripAdvisor’s new platform. TripConnect will be a new way for hotels and B&Bs to generate incremental bookings by participating in Hotel Price Comparison and self-managing their online advertising campaigns using TripConnect’s unique bid management platform. The service will start in September. If you are interested in connection send us a message via SUPPORT.

Aug 30, 2013

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'''Template Emails'''

There are new functions for template emails. Mails can be created for bookings and set for manual or automatic sending. The mails are created in the guest management menu and can be sent from the mail tab of each booking.

Aug 21, 2013

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'''Booking Change Log'''

Changes to bookings can be viewed on the LOG tab of each booking. The old and new values and the time of the change are shown.

Jul 28, 2013

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'''Change Default Text'''

You can exchange any of the default text on the booking page e.g. change "Check-in" to "Arrival". The new setting is in SETTINGS -> BOOKING PAGE -> DEVELOPERS "Custom Text"

Jul 24, 2013

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'''Diary Function'''

We have added a diary function to the calendar view within the control panel.

To add a diary entry click on any day/date displayed on the property name line, for example "Wed 10". A text area will pop up and your notes will be saved to that property and date.
An icon will appear with the date to indicate there is a diary entry and you can view it by hovering the mouse over the date. Clicking will allow you to edit the text, to remove it completely simply delete the text and save.

[[File:ic_video.gif|link=]] '''[[http://youtu.be/pQtMTcZidR0 Show Video]]''''

Jul 08, 2013

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'''Flag Bookings with Text and Colour'''

Each booking has a Flag text and a Flag colour. These can be used to quickly draw attention to bookings with a special status.

The text and colour can be entered on the edit booking pop-up window.

We have now added a flag selector which can be pre-populated with your own text and colour combinations to make setting the Flag an easy one step process.

Create your own preset flag options at SETTINGS -> ACCOUNT -> PREFERENCES. Add one option per line and an optional colour code after a comma.The colour code is the same 6 character HTML code the colour selector creates for any colour (without the #). A google for "HTML COLOR CODE" will return lots of colour code examples.

Jul 08, 2013

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'''New option for children'''

In SETTINGS >> PROPERTIES -> ROOMS -> SETUP you can set the number of children to "None", this will make the room un-bookable if any children are selected.
If you set the number of children to "Dont Ask", children will be allowed at the adult price.

Jul 08, 2013

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'''New Payment Processing Options'''

The system now integrates with leading payment gateways. Authorize.Net and Paymill can be used to collect credit card payments from guests. Alteratively hosts can securly collect credit card details and charge outside the system or use PayPal.

Juli 2nd 2013

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'''Wordpress Plugin 1.1'''

The plugin has been updated. New settings allow easy customisation to fit booking widgets or availability calenders seamlessly into any website or blog.

June 30th 2013

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'''Mobile friendly Booking Page'''

The new booking page is now adaptive/responsive. On mobiles it will automatically open in a mobile view.

May 26th 2013

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'''Travelocity, Lastminute.com and Zuji have been added to the Channel Manager'''

Travelocity, one of the worlds leading online travel sites has certified Beds24.com as channel partner. Beds24´s channel manager now offers a two way connectivity to Travelocity, Lastminute.com and Zuji.

May 15th 2013

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'''New Booking Page'''

The completely new designed booking page offers new features including

*option to book multiple rooms
*offer rooms at different prices
*fully customisable booking confirmations
*improved multi language options

March 30th 2013

----

'''Relaunch Control Panel'''

The control panel has been completely redisigned. The responsive design makes it easier to manage bookings and inventory from tablets and mobile devices.

Both systems will keep running but future development will be done in the new system only. To change between systems:

-In the old control panel go to ADMIN -> OWNER and change the setting to "New control panel" then SAVE
-In the new control panel go to SETTINGS-> ACCOUNT -> PREFERENCES and change the setting to "Old control panel" then SAVE

There is a "Quick Tour" for the new control panel which might help you to

New Features and Updates

2025-05-06T03:46:10Z

Asher:

Voucher Codes

2025-04-22T06:51:30Z

Asher: /* One Time Use Voucher Codes */

[[Category:Properties]]
[[Category:Fixed Prices]]
[[Category:Enhanced_Selling]]
[[Category:Booking_Engine]]
<div class="heading">Voucher codes</div>
This page is about the menu {{#fas:cog}} (SETTINGS) BOOKING ENGINE > VOUCHER CODES and explains how to use voucher codes.
__TOC__
=Summary=
<div class="summarybox">
You may define voucher phrases and discount codes. If a guest enters the phrase at the time of booking the specified discount will be applied to their booking.

{{#fas:exclamation-triangle}} Do not use the the setting "Use Prices from" in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > DEPENDENCIES if you have voucher codes because this can cause issues with the application of the code.

{{#fas:exclamation-triangle}} Do not use special characters in the voucher code/phrase.
</div>
=Voucher Codes which can be Used Multiple Times=
The codes set in "Apply this discount if phrase entered with booking" can be used multiple times. Use cases are for example promotions or loyalty offers for certain guests.

Multiple phrases can be defined for each discount, separate them with commas.

Typical uses of discount phrases may be for purposes such as offering certain customers loyalty discounts or running a marketing campaign with bonus discounts for people in-the-know.

*If a discount is compulsory then the phrase must be entered to make a booking. Guests that do not enter the phrase cannot book.
*You can deactivate discount codes for a Daily Price or Fixed Price (for Fixed Prices in the "Discounts" tab of the Fixed Price ).
*If a booking has more than one Fixed Price the voucher code will be applied to the whole booking if any of the Fixed Price are allowed to use the voucher code.
*If a guests books multiple rooms a "Fixed Amount" voucher code will be applied to each room.

<embedvideo service="youtube">https://youtu.be/RWpSiFFJ1jE</embedvideo>
==Managing which upsell items can be discounted==
Voucher codes can be set to apply on the room price or upsell items or both.

When applied to upsell items, the voucher code will only apply to upsell items which appear before the first obligatory percentage upsell item.

If there is no obligatory percentage upsell item the voucher code applies to all upsell items.

=One Time Use Voucher Codes=
The codes created under "One Time Use Voucher Codes" can only be used once, e.g. as gift vouchers or goodies for certain guests.

Once the code has been redeemed it will be deleted from the list. One Time Use Voucher Codes codes are applicable to all prices without restrictions.

{{#fas:lightbulb}} If you want to create a large number of vouchers you can prepare them in Excel and then copy and paste them.

{{#fas:lightbulb}} Use the booking number as code when issuing the voucher as a discount on a cancelled booking. If the guest books with the voucher, you can then take the code from the field "Rate description" in the tab "Charges and payments" of the booking to find the original booking. You can then combine both of them into a group booking using the "Add existing booking to group" function in the "Invoice" tab.

The same one time code can be defined multiple times, each time it is used, the first one in the list will be deleted, once they have all been deleted it will no longer be available.

<embedvideo service="youtube">https://www.youtube.com/watch?v=iHcm15uT5Eg</embedvideo>

=Voucher codes which apply to multiple properties=
In {{#fas:cog}} (SETTINGS) BOOKING ENGINE > MULTIPLE PROPERTIES you can set up voucher codes for use on multiple properties. If you use the same code there as well it will be available twice and will be removed from the property first.

=Reporting=
In REPORTS > CUSTOM REPORTS you can create custom reports which include the voucher codes.

Google Hotel Ads & Google for Vacation Rentals

2025-04-16T06:02:56Z

Asher: /* Performance Report */

[[Category:Channel Manager]]
[[Category:Google]]
[[Category:Troubleshooting]]
<div class="heading">Google Hotel Ads & Google for Vacation Rentals</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS and explains the interface with Google works and how to connect.

=Introduction=
As an official Google partner Beds24 can distribute your direct prices and inventory to Google.

*You get a direct connection to Google with the best rate coverage and real time prices 
*Display your direct prices and availability on Google Search and Maps 

Depending on the type of property you can either use Google Hotel Ads or Google for Vacation Rentals.

=For Vacation Rental Properties: Commission free bookings from Google for Vacation Rentals=
==What is Google for Vacation Rentals and how does it work ==
Vacation rentals without business signage and a permanently staffed front desk onsite that accepts walk-in customers are strictly prohibited from having a Google Business Profile so they can not show on Google Maps. We can list these properties on Google's Vacation Rentals.

Google will create a vacation rental listing from the pictures (minimum requirement is 8 pictures), prices and availability and descriptions, sent from Beds24 with a direct booking link to your Beds24 booking page.

Google will display your property and live prices and availability if they meet the guests search criteria and the guest can then book directly on the Beds24 booking page.

{{#fas:lightbulb}} Google does not charge any commission for bookings made via Google for Vacation Rentals. For Beds24 normal channel manager fees apply.

[[Image:GoogleVR.png|450px|link=]]
[[Media:GoogleVR.png|view large]]

[[Image:GoogleVR1.png|450px|link=]]
[[Media:GoogleVR1.png|view large]]

[[Image:GoogleVR2.png|450px|link=]]
[[Media:GoogleVR2.png|view large]]

==Google for Vacation Rentals Setup==
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Select Google for Vacation Rentals
</div>
<div class="mw-collapsible-content">
Set Google Product to
*"Google for Vacation Rentals (List Rooms)" if you want to send the room content to Google or if you have multiple rooms in a property and want to connect more than one room. With this setting the names from {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > DESCRIPTION and the room pictures will send. If you do not have room pictures the offer pictures will send. If you do not have room pictures or offer pictures the property pictures will send.
*"Google for Vacation Property (List Property)". With this setting the name, description and pictures from the property will send.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Make sure you have enough pictures
</div>
<div class="mw-collapsible-content">
Google requires a minimum of 8 pictures.

Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES and double check that you have uploaded and activated at least eight pictures.

Please note that Google sometimes selects the images randomly and displays them in random order instead of the position you selected in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Make sure your information in Beds24 is complete
</div>
<div class="mw-collapsible-content">
If required update your property information in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION:
*Property Name
*City
*State
*Postcode
*Address - if you have multiple properties Google expects a different address for each property.
*Country
*Latitude 'Latitude' and 'Longitude' have to reflect the actual location of your property.

Google will not accept data which does not contain all of the above information.

Click on 'View Mapping Data' to check what will send. If what you see there is not complete go back to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4: Allow Beds24 to send your data
</div>
<div class="mw-collapsible-content">
Google for Vacation Rentals listings are per property. Only one room per property can connect.

Set 'Synchronise' = Notify for the room you want to connect so Google can verify your content.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5: Check your landing page
</div>
<div class="mw-collapsible-content">
Make sure your landing page is provides meaningful information so guests will be confident to make a booking (see below).

{{#fas:lightbulb}} It can take Google up to 14 days to verify your property. Once they have verified your property they will show it when it matches the guests search criteria.
</div></div>

=Google Hotel Ads for hotels, B&Bs, guest houses and other hotel type properties: Google Free Booking links and paid campaigns=
==What is Google Hotel Ads? ==
Google Hotel Ads allows you to showcase your hotel via adverts across desktops, tablets, and mobile devices on Google.

'''Free booking links''' display similar information to Googles paid booking links.

'''Paid hotel ads''' are ranked according to Google’s ad auction, whereas free booking links are unpaid links, ranked according to their utility to users. Google may show free booking links alongside hotel ads within the existing booking module at their discretion.

== Who can use Google Hotel Ads ==
Google Hotel Ads is only available to hotels ad hotel type properties. Vacation rental properties can not use Google Hotel Ads. Googles guidelines are that the property should have all the following:
*Rooms in which paying guests can stay
*A physical presence and fixed location that is open to the public
*A staffed front desk open during normal business hours
*A minimum stay requirement of no greater than 7 days
*A "Google Profile" listing
*Google Hotel Ads is a hotel platform and does not respect minimum stay restrictions. Google checks for a one night stay on each date, if they do not find availability for one night they usually assume the date is closed and do not check any further including for stays of 2 or more days. Google prioritizes also properties which have availability in the near future.

<div class="warning">{{#fas:exclamation-triangle}} Beds24 has to be the booking engine used on your web site. If you use a different booking engine than Beds24 on your web site Google does not allow you to use Google Hotel Ads via Beds24.</div>

==Google Hotel Center Connection for Free Hotel Booking Links==
With a Google Hotel Center connection Beds24 can send your property data to Google. If Google can match this data Beds24 will send your prices and availabilty to Google so you can benefit from Googles Free Booking Links.

For a Google Hotel Center connection the normal channel manager fees apply.

Free booking links appear on the hotel booking module alongside hotel ads when travelers look for rooms at a given hotel.

[[Image:Free_Hotel_Booking_Links.gif|450px|link=]]
[[Media:Free_Hotel_Booking_Links.gif|click to see an example]]

Before using the service Google must match your property with the information they already have. This process may take Google a few weeks to complete.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Update your Google Business Profile
</div>
<div class="mw-collapsible-content">
Make sure your Google Business profile is verified and up to date with your hotel information. Google provides instructions on their site to help you get started.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Make sure your information in Beds24 is the same as on your Google Business Profile
</div>
<div class="mw-collapsible-content">
Click on 'View Mapping Data'. Also open your Google Business listing and check that this information matches exactly the information in your Google business listing. If you do not yet have one set one up.

If required update your property information in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION:
*Property Name
*City
*State
*Postcode
*Address - if you have multiple properties, Google expects a different address for each property.
*Country
*Phone Number - if you have multiple properties Google expects a unique phone number for each property.
*Latitude 'Latitude' and 'Longitude' have to reflect the actual location of your property.

Google will not accept data which does not contain all of the above information.

This information needs to match exactly the information in your Google Business Profile

{{#fas:exclamation-triangle}} If you have multiple properties Google expects a unique address and phone number for each. You can not use the same address and phone number for more than one property.

*If you want Google to show that the booking is cancellable check that you have allowed cancellations in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES and {{#fas:cog}} (SETTINGS) PROPERTIES > OFFERS
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Allow Beds24 to send your data
</div>
<div class="mw-collapsible-content">
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS and set Google Product = Google Hotel Ads.
*Set 'Synchronise' = Enable so Google can read your data and match you. This will opt you in for Googles free booking links. You will need to connect at least one room so we can send your data.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4: Check your landing page
</div>
<div class="mw-collapsible-content">

Make sure your landing page is provides meaningful information so guests will be confident to make a booking (see below).

{{#fas:lightbulb}} It can take Google up do 2 weeks to match your hotel.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5: Check if Google could match your property
</div>
<div class="mw-collapsible-content">
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS and click on "View Mapping Data"
*If you you are not yet matched Google might still be working in this because this process may take Google a few weeks to complete.
*If you see drror sor warnings you will need to fix them and check again.
</div></div>

==Google Ads connection for paid advertising campaigns==
With a Google Ads connection you will be able to create advertising campaigns on Google Data sent to Google so customers can run ad campaigns on Google. Hotel ads are ranked according to Google’s ad auction. In order to run paid ads on Google you need a Google Ads connection in addition to a Google Hotel Center Connection.

Hotel campaigns allow you to bid for hotel advertisements that appear when travellers search for accommodations on Google Search, Google Maps, or YouTube. These ads are displayed in a hotel booking module, showcasing photos, amenities, prices, and a link to book the hotel.
[https://support.google.com/google-ads/answer/9238461 Learn more]

For a Google Ads connection a fee of €0.50 per room (not per noom trype) applies on top of the normal channel manager fees.

Google will display the highest and the next highest bidder directly in the ad. The four next highest bidders will be shown after the guest clicks on "More".

[[Image:google_hotel_ads.png|250px|link=]]
[[Media:google_hotel_ads.png|view large]]

{{#fas:lightbulb}} An important part of your marketing strategy on Google is to make sure that your property has a well maintained profile on Google, with pictures, descriptions, etc.

An additional connection fee of €0.50 per room (not per room type) applies on top of the normal channel manager fees.

How it works
* We send your properties and their descriptive content, prices, and availability to Google.
* We link these properties to your Google Ads account.
* You can then create hotel ad campaigns for these properties.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Find your Google Ads Customer ID
</div>
<div class="mw-collapsible-content">
Log in to your Google Ads account and copy your [https://support.google.com/google-ads/answer/1704344 Google Ads Customer ID] found in the top right of the page (It is in the format 123-456-7890).
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Start a connection from Beds24 to Google Ads
</div>
<div class="mw-collapsible-content">
# In Beds24 navigate to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS
# Make sure ''Google Product'' is set to ''Google Hotel Ads''
# Paste your customer ID into the ''Google Ads Customer ID'' field {{#fas:exclamation-triangle}} Once you enter your Google Ads ID you will be charged an additional connectinon fee of €0.50 per room (not per room type) on top of the normal channel manager fees.
#Double check the rooms you want to connect are set to "Enable". You will need to connect at least one room so we can send your data.
#Press SAVE

{{#fas:exclamation-triangle}} If you are enabling a room in a property for the first time it may take Google up to two weeks to match your property with your Google Business Profile
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Approve the connection between Beds24 and Google Ads
</div>
<div class="mw-collapsible-content">
# Return to your Google Ads account
# Navigate to Tools > Data Manager > [https://ads.google.com/aw/productlinks Connected Products].
# Find "Google Hotel Center," and click the ''Manage & link'' button.
# In the table, find the "Action" column, and click ''View request''.
# Click ''Approve''.

{{#fas:exclamation-triangle}} It may take up to 72 hours for the "Hotel" campaign type option to appear in your Google Ads account once you have approved the link.

</div></div>

How to create a hotel ad campaign [https://support.google.com/google-ads/answer/9243943 Learn more]
# In your Google Ads account, click the ''Create +'' button and select ''Campaign''.
# For "campaign objective," select ''Create a campaign without a goal's guidance''.
# For "campaign type," select ''Hotel'' and click ''Continue''. (If the hotel option does not appear you may need to wait up to 72 hours after linking your account)
# For "Choose your source of hotel rates for this campaign," select ''I have a Hotel Center account''.
# In the field below "I have a Hotel Center account," select "1631096518 (beds24)" and click ''Continue''.
# Fill out the remaining campaign settings however you like.

How to select specific properties in a hotel ad campaign [https://support.google.com/google-ads/answer/9269542 Learn more]
# In Google Ads, navigate to ''Campaigns > Ad groups'' and select your ad group.
# Hover over the "All hotels" hotel group and click the ''+'' icon.
# You can now filter your properties by property ID, location, etc.

===Disconnect your Google Ads account===
Remove your Google Ads customer ID from your properties in Beds24 under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS.
In Google Ads, navigate to Tools > Data Manager > [https://ads.google.com/aw/productlinks Connected Products] > Google Hotel Center, click ''Unlink'', then ''Proceed''.

Note that after disconnecting, your campaigns that rely on this link will stop serving ads, you will also be unable to create new hotel ad campaigns.

===Common problems ===
You must have admin access to your Google Ads account.

Your Google Ads account must be in expert mode.

Google Hotel Ads are only available for properties that have a Google Business account.

==Deposit Collection ==
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > GOOGLE ADS there you can set options for deposit collection
*“Default” uses the “Booking Type” set in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES
*“Instant Deposit Collected” hides payment options (offline payments, credit card number collection) which do not send an instant payment notification to Beds24 on collection of funds.
*“Deposit Collection” allows all deposit collection types you have enabled for bookings from Google without affecting your normal booking rule for non Google bookings.

Deposit collection options can be setup at {{#fas:cog}} (SETTINGS) > PAYMENTS.

=Price sent to Google=
After Google has matched you we can send prices to Google.

The price sent to Google is the lowest price for 2 people from offer one and offer 2 from your direct booking prices. A 2 person price is compulsory. If no 2 person price is supplied the room will send as unavailable.

Prices for 1, 3, 4 , 6 and 8 guests will also be sent if they are defined.

Discounts set in the "Discounts" tab of Fixed Prices will not send.

If you have set a multiplier percentage for the Google bookings, the price will be adjusted by this amount.

If you have compulsory taxes or fees, these will be sent in addition to the price to create the effective end price.

Guests coming from Google will be shown this price by Google and expect to pay the same price on your booking page.

'''Multiplier'''

You can set a multiplier to adjust the prices sent to Google if required. The multiplier only works on the room price not on the fees and upsell items.

=Landing page =
The Beds24 booking page is opened when a guest click to book on Google.

{{#fas:lightbulb}} The conversion rate depends largely on the quality of your landing page.

You have the option to set up a dedicated layout which is used as landing page for Google.
The default template 7 is a good starting template which already contains a map.
[[Responsive_Booking_Page|This help explain how to set up and customise your layout]].

Click on "Landing Page" to check that your landing page is suitable as your landing page and contains all information a guest booking your lodging might want to see:
*Provide your logo or at least your property name
*Show at least one high quality picture for each room
*If you use a header picture or slider make sure it is not too high so that at least the first room displays without scrolling

You might consider adding the following information:
*Contact details
*Address
*Google map

The Google Ad will be shown in all languages allowed on your booking page.

You have the option to add URL parameters for the landing page in the "URL additions" fields. Only add the additional parameters do not enter your full booking page URL, for example if you add &roomid=9999, then only room 9999 will be included in your URL. For a list of available parameter please see [https://wiki.beds24.com/index.php/Category:Developers#Booking_Page_Parameters here].

{{#fas:exclamation-triangle}} Make sure you activate all languages that you accept bookings for, in {{#fas:cog}} (SETTINGS) BOOKING PAGE >I NTERNATIONALIZATION. Guests searching in languages you do not support on your booking page will not be able to make a direct booking.

= FAQ =
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
=== What is the difference between Google Hotel Ads and Google for Vacation Rentals?===
</div>
<div class="mw-collapsible-content">
Google Hotel ads is only available for hotels and hotel type properties only. For Hotel Ads, Google requires the property to have a staffed front desk open during normal business hours, and it needs to have a “Google Profile” listing. Google favours properties without minimum stay restrictions.

Google for Vacation Rentals is specifically for vacation rental properties like apartments and holiday houses, and can only be used by such properties.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
=== Where are bookings made? ===
</div>
<div class="mw-collapsible-content">
Google redirects to the hotels booking page. Charges and all other matter related to the booking have to be handled by the hotel.
The booking page is opened when a guest click to book on Google. Redirecting to a different location is not possible.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
=== How can I check how my campaign is performing? ===
</div>
<div class="mw-collapsible-content">
Google provides a weekly report which you can access when you click on "Weekly Performance Report".
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
=== Why is my Ad not showing on Google? ===
</div>
<div class="mw-collapsible-content">
Check the following items:

1) Make sure your property matched with a Google business listing.
2) Make sure you have enough credit in your Beds24 account to pay commissions.
3) Make sure your booking page supports the language of the Google search.
4) Your bid might be too low so your ad is now shown. This happens when OTAs also bid on your property We recommend you raise your bit by one point every week until you reach a competitive level.
5) Google Ads default to a one night minimum stay and tend to perform best for near term bookings with short stays.
</div></div>

Change log

2025-04-11T10:44:28Z

Asher:

* 2025-03-28 Cancel/request alterations for Airbnb bookings (new booking overview only)
* 2025-03-21 Standard country report by invoice can support multiple currencies
* 2025-03-12 invoiced bookings cannot be added to a group
* 2025-02-26 standard report monthly occupancy includes archived bookings
* 2025-02-20 new version booking list page
* 2025-02-19 Invoice send to PDF now sends edits
* 2025-01-22 Unallocated room default name changed to "Unallocated"
* 2025-01-20 Invoicee menu table contains values for template 1 to 8
* 2025-01-19 Airbnb custom stay fees and taxes add to view content menu
* 2025-01-19 Vat rate on AIrbnb tax items set to default to zero
* 2025-01-06 Booking.com added open property at booking.com button on mapping page
* 2025-01-03 Copy booking to new room selector labels hidden rooms as [HIDDEN]
* 2025-01-02 Standard country reports XLS download option added
* 2024-12-20 E-invoicing function for PDF invoices
* 2024-11-22 Issue with rooms set to not show in standard reports fixed when selecting all properties
* 2024-11-22 Get all Hostelworld rateplan codes function added
* 2024-10-25 Booking.com mapping page updated to be in a more logical order
* 2024-10-21 API v2 POST /bookings, added rateDescription, stripeToken and apiMessage
* 2024-10-21 API V2 POST /properties, more support for webhook setup
* 2024-10-18 Better support for Stripe local payment methods
* 2024-10-17 Add buyer email and merchant email to Borgun payments
* 2024-10-17 Booking overview first release
* 2024-10-16 Webhook Body Data setting renamed to Additional Data
* 2024-10-13 Daily Unit Activity report supports status and sub status filters
* 2024-10-13 Daily Unit Notes report supports status and sub status filters
* 2024-10-13 Daily Unit Report report supports status and sub status filters
* 2024-10-10 Feretal support for both closed to arrival and departure on the same date
* 2024-10-10 Feretal booking import upgrade
* 2024-10-05 Airbnb auto review text, copy function
* 2024-10-03 Cleaning report date format internationalized
* 2024-10-03 API V2 GET reviews from Airbnb
* 2024-09-27 Airbnb ratings improved menus
* 2024-08-21 Dashboard Housekeeping Units widget has an option "Group by Unit", setting this to NO makes the table always sortable
* 2024-08-19 report booking modification/cancellation to Trivago function
* 2024-08-16 new please wait gif for control panel
* 2024-08-16 messages for hidden properties will now show on the messages menu
* 2024-08-12 Airbnb auto host review of guest.
* 2024-08-08 Airbnb listings disconnected in Beds24 now show up in mapping connect selector.
* 2024-08-04 HometoGo show payment amount and due date in rate description.
* 2024-08-03 Allow check in room status clean and dirty in Spanish: Sucio/Sucia, Limpio/Limpia
* 2024-07-29 API V2 /bookings/message improvements
* 2024-07-18 Airbnb pending status imports as an inquiry booking
* 2024-07-15 Airbnb only listing owners can connect listings
* 2024-07-10 Airbnb check out tasks added
* 2024-07-10 Airbnb new listing discount option when sending new listings to Airbnb
* 2024-07-09 Airbnb sync type=price and availability, manual updates no longer overwrite fee's, pricing and availability rules already set in Airbnb
* 2024-07-08 webhook version selector added to Properties > Access
* 2024-07-07 speed up dashboard, arrivals widget loading time
* 2024-07-05 add an info item XEROSENT when sending a booking to Xero
* 2024-07-05 add an info item SEVDESKSENT when sending a booking to sevDesk
* 2024-06-16 price checker will now only check for prices when search is clicked, not on page load or changes to search criteria
* 2024-06-15 Custom report template variable does not contain logic fixed
* 2024-06-14 Airbnb accounts menu no longer checks status of connected accounts when opened, this speeds up load time
* 2024-06-04 search bookings searches upcoming and recent bookings by default, click search more to include historic bookings
* 2024-06-03 menu popup css changed to make popup larger
* 2024-06-03 api v2 account usage data available
* 2024-06-03 apps and integrations > api v2 menu changes
* 2024-06-03 api v2 long life read only tokens
* 2024-05-29 Import from Airbnb button disabled after click until import completes
* 2024-05-28 Auto reject booking.com requests not activated within 2 weeks
* 2024-05-28 Booking.com activate connection will set pricing model to Standard if RLO rates are detected
* 2024-05-28 Slide out help added to booking.com mapping menu.
* 2024-05-26 Auto email sent with instructions when Booking.com connection requests made.
* 2024-05-25 Chekin integration has days in advance setting added.
* 2022-03-18 New booking status added, Inquiry, bookings with this status do not block the room
* 2022-02-18 Booking.com commission includes their payment charges
* 2021-11-22 Depreciated old style "Access All Properties in Another Account" setting, removed if not used
* 2021-10-25 POS API
* 2021-10-01 agentCodes added to JSON getRates and setRate
* 2021-09-30 XLS version of cleaning report
* 2021-09-30 new account clone settings
* 2021-09-26 booking.com promotions last_minute days in advance fixed
* 2021-09-09 daily prices per person price function
* 2021-09-06 Messages mark all as read button
* 2021-09-06 Ostrovok support multi room bookings
* 2021-09-03 booking bulk change invoicee
* 2021-09-03 booking bulk change reference
* 2021-09-01 log channel specific content changes
* 2021-08-30 booking page sliders will not show if no pics to display
* 2021-08-28 Hotelbeds split bookings for multiple properties into groups
* 2021-08-26 messages read/unread function
* 2021-08-25 auto action change booking field setting
* 2021-08-12 send guest locale to Stripe
* 2021-08-08 Booking.com virtual cards checked for available balance and charged 100% of balance
* 2021-08-08 Virtual card pending payments will not charge guest cards
* 2021-08-03 Standard Invoice numbers report now shows balance per invoice when multiple invoices per booking
* 2021-07-31 account management can view invoicee's per account
* 2021-07-29 [CANCELLEDTIME] template variable
* 2021-07-28 Goibibo getmapping shows room base allocation info
* 2021-07-27 Invoicee shows created by account
* 2021-07-26 dropzone pic uploader
* 2021-07-23 auto action change invoicee option
* 2021-07-21 dashboard with one property in account improved
* 2021-07-16 google ads listing per room
* 2021-07-15 show property default currency on booking page if currency symbols are empty
* 2021-07-15 export account users from reseller menu
* 2021-07-08 Abkhazia and Crimea added as countries
* 2021-07-06 Tomas Travel new view data format
* 2021-07-04 Bookpay URL parameter pc to get percentage of pay value
* 2021-07-03 JSON setBooking supports default invoice item description and status
* 2021-06-30 added invoiceeId, createBy and createTime to JSON getInvoices
* 2021-06-29 Poster send bookings after departure
* 2021-06-28 New option for template variable [BOOKGROUP:RQTY]
* 2021-06-28 Custom report sort by group ref
* 2021-06-24 Current Guests standar report shows unit and has XLS export option
* 2021-06-22 Pre-arrival-tool added to apss and integrations
* 2021-06-22 iCal import treat literal \n as new line
* 2021-06-10 VRBO property status
* 2021-06-07 account management, clear Stripe payment auth from booking
* 2021-06-03 template variables supported for calendar booking names
* 2021-06-02 Feratel Meldeclient added under Apps and Integrations
* 2021-06-01 Account management shows number of sub accounts per account
* 2021-05-25 JSON API StripeCreateSession support for authorizing cards without capture
* 2021-05-23 Trivago added as referer on incoming booking page traffic
* 2021-05-23 Booking invoice bulk change item quantity
* 2021-05-23 Booking group bulk copy info items
* 2021-05-23 Booking group bulk change offer
* 2021-05-21 Manage Booking.com Licenses
* 2021-05-20 Airbnb disconnect option for rooms when property not connected
* 2021-05-19 Google calendar API connection
* 2021-05-19 Jomres import cancellations
* 2021-05-16 CSV getroomdaily and putroomdaily now include max stay and multiplier
* 2021-05-14 base price includes invoice items with standard room descriptions
* 2021-05-13 Booking.com cancellation policies updated
* 2021-05-11 [GUESTSMS:] template variable added
* 2021-05-11 discountVoucherCode added to JSON getPropertyContent and setPropertyContent
* 2021-05-11 oneTimeVouchers added to JSON getAccount and setAccount
* 2021-05-06 bookingPageMultiplier added to JSON getPropertyContent and setPropertyContent
* 2021-05-03 custom report print booking template option
* 2021-05-01 JSON setBooking supports qtyDecimal for invoice items
* 2021-04-28 timzone added to JSON setAccount
* 2021-04-25 account room management bulk channel tool added
* 2021-04-23 JSON getInvoices added currency
* 2021-04-16 internal compulsory country selector allows not specified option
* 2021-04-06 auto action add info item process template variable timing option
* 2021-04-06 compulsory internal booking questions
* 2021-04-06 booking header added
* 2021-03-30 csv getInvoices options to restrict by propid and roomid
* 2021-03-30 custom report previous month bug fixed
* 2021-03-28 Stripe show charges from paymentMethod
* 2021-03-27 Airbnb occupancy prices support for checkout not allowed
* 2021-03-24 booking.com promotions table show min stay
* 2021-03-24 Stripe authorize, capture, release and refund options
* 2021-03-23 API JSON propertyContent support Airbnb multi language descriptions.
* 2021-03-23 API JSON getBookings can get Stripe charge information
* 2021-03-21 Improved French translation of control panel
* 2021-03-20 Payment gateway enable values added to API JSON propertyContent
* 2021-03-18 Booking.com messaging fixed issue causing html codes to appear
* 2021-03-17 API JSON setInvoicee function created
* 2021-03-17 API JSON getInvoicee supports getting invoicee by id
* 2021-03-16 API JSON propertyContent supports 16 offer texts
* 2021-03-16 more French translation of control panel
* 2021-03-16 first 10 invoice items for custom report
* 2021-03-15 standard questions state and company added to property clone
* 2021-03-13 booking.com API messaging enabled
* 2021-03-05 sortable custom report is also sortable in the dashboard
* 2021-03-05 auto action time window raised to 999 days
* 2021-03-05 invoiceeId added to JSON getBookings and setBooking
* 2021-03-01 sortable custom table layout based on tabular2 layout
* 2021-02-28 Airbnb update address allowed setting
* 2021-02-27 invoice lock default value changed to yes
* 2021-02-27 auto action update booking invoice item
* 2021-02-26 booking.com content internet policy
* 2021-02-25 booking page log report performance improved
* 2021-02-24 info item text support for <a> tags
* 2021-02-23 airbnb multi language support
* 2021-02-16 Bitpay interface upgraded to accept new style account tokens
* 2021-02-12 promotions sub menu added to prices menu
* 2021-02-11 new Airbnb menus and API update
* 2021-02-08 custom reports new layout options to group by day, week, month, quarter and year
* 2021-02-08 Nuki locks auto checkin function
* 2021-02-08 Expedia promotions menu
* 2021-02-04 Flat stay collected tax options added for VRBO
* 2021-02-04 STUS option added to [BOOKGROUP] template variable
* 2021-02-04 Poster added under Apps and Integrations
* 2021-01-27 JSON getBookings added invoice item createTime and createBy
* 2021-01-25 Standard reports filter by status and sub status
* 2021-01-25 Invoicee standard reports include ADR
* 2021-01-23 Channel icons added to bookings and top area above tabs cleaned up
* 2020-12-31 Stripe multiple cards support
* 2020-12-15 VRBO cancel policy added to booking apimessage field
* 2020-12-13 API csv export of guest records
* 2020-12-12 date picker in booking not used if date populated, so other language dates show
* 2020-12-03 custom reports run after clicking button instead of automatically
* 2020-10-12 host 99 pics per property
* 2020-10-07 hostelinternational support multi room bookings
* 2020-10-06 sortable custom report layout
* 2020-10-05 auto action and custom report can trigger on "contains any upsell item"
* 2020-10-04 auto email can send to guests rather than booker
* 2020-10-03 group arrivals report
* 2020-10-01 offline payment, days before arrival setting
* 2020-09-14 multi property book page randomizes properties with the same sort order
* 2020-08-28 expedia acquisition type
* 2020-08-26 activity log
* 2020-08-26 improved guest search
* 2020-08-24 airbnb import request if booking number assigned option
* 2020-08-19 raised description storage size
* 2020-08-14 json getBooking search text parameter
* 2020-08-11 csv putBookings can add booking groups
* 2020-08-07 calendar inventory shows reduced amount
* 2020-08-07 info codes can be defined with icons
* 2020-08-07 reference question move to first screen of add booking
* 2020-07-26 unit status items can have highlight color
* 2020-07-25 Tomas send only one person price for dorms
* 2020-07-22 template variable comparison in custom reports
* 2020-07-18 homeaway support more fee types
* 2020-07-09 airbnb import all items invoice
* 2020-07-07 ensuite facility
* 2020-07-05 add booking includes custom questions
* 2020-06-26 google property report
* 2020-06-26 Jomres
* 2020-06-13 bedandbreackfast eu/nl room pice
* 2020-06-05 dashboard editable custom questions
* 2020-06-02 archive all tickets function
* 2020-06-02 daily price extra person to channels with multiplier
* 2020-06-01 Sub status added
* 2020-05-30 Booking Invoicee function
* 2020-05-23 dashboard property notes component
* 2020-05-22 ctrip min stay, max stay, close arrival and close departure
* 2020-05-21 airbnb inquiries import as cancelled bookings if requests block the room
* 2020-05-13 booking.com room guest counts
* 2020-05-07 tripadvisor rentals cancel policy
* 2020-05-01 legacy dashboard removed from new accounts
* 2020-04-23 JSON getRoomDates and setRoomDates can manage channel inventory
* 2020-04-23 expedia update price after cancellation
* 2020-04-20 despegar per day price does not use daily price extra person prices
* 2020-04-17 auto action add pending payment to existing invoicee
* 2020-04-16 airbnb remove 365 day advance restriction
* 2020-04-09 sub reseller role
* 2020-04-07 create booking with JSON setBookings triggers a fast update at Lockstate
* 2020-04-06 import airbnb pre booking messages
* 2020-04-02 new role limited access can only see support page
* 2020-03-30 airbnb remove super strict cancel policies
* 2020-03-27 expedia view actual data updated
* 2020-03-25 print invoice multiple invoice selector
* 2020-03-22 auto action send invoice can create multiple PDF's
* 2020-03-06 group recalculate invoice, ticked items are kept
* 2020-02-28 stripeToken added in JSON setBooking and getBookings
* 2020-02-27 booking.com cancel room charges if partial rooms cancelled
* 2020-02-20 standard report available rooms reduced by black bookings
* 2020-02-15 free text country booking question default to not used
* 2020-02-02 recalculate prices with invoicee selector
* 2020-01-27 monthly room charges standard reports use base value algorithm
* 2020-01-23 manual initiation of auto action logged as "manual action"
* 2020-01-20 initial account setup includes a daily price row
* 2020-01-19 hide settings and page menus can have leading ! to unhide
* 2020-01-14 auto action trigger with delay after adding info item
* 2020-01-06 CARDEXPIRES booking info item
* 2020-01-03 JSON setBooking checkin can be up to 5 years in the past
* 2019-12-04 multiple property booking page with more than 50 properties uses fast availability check
* 2019-12-04 pending pay attempt to charge at 12:00
* 2019-11-30 odigeo added to JSON getProperty and modifyProperty
* 2019-11-23 dashboard booking source graph time zone fixed
* 2019-11-22 JSON setBooking added offerId
* 2019-11-21 agoda occupancy prices
* 2019-11-21 google show only enabled room types
* 2019-11-14 arrivals API can set room note and unit status
* 2019-11-11 airbnb import accept after request
* 2019-11-10 agoda virtual cards, auto processing
* 2019-11-08 Hostelworld support min stay per rate
* 2019-10-30 Agoda per room hotel Id's
* 2019-10-28 [DAYSBETWEEN: template variable
* 2019-10-22 HRS allow channel updates setting added
* 2019-10-22 JSON setBooking, auto set guestCountry2 if missing
* 2019-10-21 Stripe test mode
* 2019-08-19 removed unlimited property and room option from book page
* 2019-08-13 extra person and child for daily prices
* 2019-08-07 upsell obligatory tax added
* 2019-08-05 auto action send message options for api messaging
* 2019-08-03 auto action HTTP notify
* 2019-07-24 airbnb send message via api
* 2019-07-23 sub accounts view potential issues
* 2019-07-19 auto action plain text messages
* 2019-07-05 json setBooking checkAvailability parameter
* 2019-07-04 csv roomdaily support minstay
* 2019-07-02 csv putBookings supports bookings with dates up to 10 years in past
* 2019-06-26 csv putInvoices support for Invoiceeid column
* 2019-06-06 custom invoice table decimal places codes
* 2019-06-02 no access role added
* 2019-05-24 hrs import company name
* 2019-05-23 report failed card to booking.com if stripe payment fails
* 2019-05-23 pending payments, change rule menu
* 2019-05-21 trivago and tripadvisor bookings inherit property cancellation rule
* 2019-05-20 auto action can create pending payment with time of day to charge
* 2019-05-20 more iCal import options to prevent duplicates
* 2019-05-07 hostelsclub.com channel manager
* 2019-05-05 bookings from price checker have editable referrer default to username
* 2019-04-30 airbnb reject booking if availability has closed since booking process started
* 2019-04-29 yield optimiser menu better handel large number of rules
* 2019-04-26 airbnb show user info when connected
* 2019-04-26 traveloka support hotel collect and channel collect
* 2019-04-23 whatsapp button by phone numbers
* 2019-04-20 pending payments for bookings
* 2019-04-12 wrap iCal url lines if longer than 75 chars
* 2019-04-08 JSON propertyContent added new fields
* 2019-04-06 improved price checker group bookings
* 2019-04-06 new booking includes rate or daily price info in rate description
* 2019-04-02 Tripadvisor Rentals XML Connect via Account
* 2019-03-30 embeded map with free key for booking page
* 2019-03-29 properties > link enhanced linking functions between foreign accounts
* 2019-03-28 more setting copy buttons added to menus
* 2019-03-27 authorize net upgrade to accept.js
* 2019-03-25 airbnb import country
* 2019-03-22 room using prices from deleted room, show this in menu
* 2019-03-21 added template variables IFLIKE and IFIN
* 2019-03-12 added [GUESTFULLNAMES] and [GUESTFULLNAMESBR]
* 2019-03-11 calendar show icons for bookings
* 2019-03-10 custom report invoice vat by percentage
* 2019-03-09 custom reports, exclude rooms
* 2019-03-09 custom reports, invoice date restriction
* 2019-03-08 integromat booking modified time always sent
* 2019-03-07 custom invoice template variable GRP option
* 2019-03-03 country selector with iso codes
* 2019-03-01 airbnb import cancellation payout
* 2019-02-26 copy setting function on room settings
* 2019-02-21 reseller account consumption fee view
* 2019-02-20 Japanese date month-date in booking pricetable
* 2019-02-18 dashboard custom questions
* 2019-02-18 custom report sort by
* 2019-02-14 agent code increased to 1000 chars
* 2019-02-14 company and state added to dashboard columns
* 2019-02-13 manual add booking uses defaults from booking page nights and guests
* 2019-02-13 Romanian added as default language option
* 2019-02-13 Homeaway per room listings use room pictures
* 2019-02-13 totals for second and third invoice items added to custom reports
* 2019-02-13 room id and property id columns added to custom reports
* 2019-02-11 auto actions shown per action type on booking mail tab
* 2019-02-11 Daily Financial Summary per roomtype report
* 2019-02-11 channel occupancy report
* 2019-02-10 250 chars for custom report field contains and field does not contain
* 2019-02-03 integromat specify fields to send
* 2019-02-02 show more booking search
* 2019-01-30 hostelworld send min stay
* 2019-01-30 discounts within rates settable up to 255 days
* 2019-01-29 selector for reply-to value of alternative booking email
* 2019-01-29 price checker num nights raise to 365
* 2019-01-28 manual add booking uses invoicee and agent prices
* 2019-01-22 homeaway iCal summary parse changed
* 2019-01-19 multiple guests per booking
* 2019-01-18 daily plus one upsell
* 2019-01-10 dashboard component room template variables
* 2019-01-09 channel collect no invoice option
* 2019-01-08 LKR currency
* 2019-01-07 homeaway xml prices work with price rounding
* 2019-01-06 first invoice charge on custom reports bug fix
* 2019-01-03 booking page satellite map option
* 2019-01-02 unit name in CSV export
* 2019-01-02 homeaway LOS discounts not cumulative
* 2018-12-31 offer, internal - manual added
* 2018-12-31 booking notify, added user agent header
* 2018-12-31 booking questions company and state
* 2018-12-31 traveloka hotel code 40 chars
* 2018-12-28 airbnb view data menu add missing fields
* 2018-12-28 booking notify resend if fail
* 2018-12-28 booking.com promotions menu
* 2018-12-27 mailchimp integration
* 2018-12-27 recalculate price now possible when checkin is in the past
* 2018-12-27 warning when adding manual booking and dates not available
* 2018-12-21 property template fields in custom reports
* 2018-12-21 airbnb occupancy and length of stay prices
* 2018-12-20 monthly room and extras reports
* 2018-12-16 lock invoices function prevents booking being deleted once invoice number is assigned
* 2018-12-14 master access to sub master sub properties in sub account menu
* 2018-12-13 homeaway account level rental PDF
* 2018-12-12 auto action to assign invoice numbers
* 2018-12-11 added booking.com import cancellation fees
* 2018-12-07 JSON modifyProperty can set access rights
* 2018-12-05 added datepicker open on icon click
* 2018-12-05 added connection to integromat.com
* 2018-12-04 airbnb show cleaning in invoice if set to show booking value
* 2018-11-28 discounts in JSON rate functions
* 2018-11-28 tripadvisor ical export added
* 2018-11-27 JSON getAccount added country and propTypeId
* 2018-11-27 rates allow multiplier setting
* 2018-11-26 Custom control panel menu
* 2018-11-22 Rate channels use selector when linked to more than 6 rooms
* 2018-11-19 Tripadvisor rentals weekly and monthly discounts
* 2018-11-14 Stripe payment description
* 2018-11-13 Co Master accounts
* 2018-11-12 tripadvisor rentals support for checkin checkout not allowed added
* 2018-11-10 invoice room description can include invoice status value
* 2018-10-30 booking grid, add extra column at right
* 2018-10-29 booking widget bugs fixed with date selectors
* 2018-10-27 JSON setBooking can accept multiple bookings
* 2018-10-25 cleaning departure report
* 2018-10-24 airbnb synchronous check
* 2018-10-17 improved display of mails in booking
* 2018-10-16 pop up news for sub accounts
* 2018-10-15 calendar rate and booking date sorting improved for non English languages
* 2018-10-15 additional auto action options for status trigger
* 2018-10-14 booking group note added to JSON API functions
* 2018-10-14 booking group note
* 2018-10-13 min and max days in advance for daily prices
* 2018-10-12 template variables with logic [IF:
* 2018-10-10 reseller access control for sub master - sub accounts
* 2018-10-04 sub account - outgoing email from property account option
* 2018-10-02 Homeaway custom content values RESORTFEEDAILY and LINENFEEDAILY added
* 2018-10-01 Homeaway support for BRL currency
* 2018-09-28 Invoicee filter in booking invoice
* 2018-09-27 Template fields for room, property, account and invoicee now support template variables as content.
* 2018-09-27 INVOICEACCOUNT... template variables depreciated and renamed INVOICEE...
* 2018-09-27 Custom reports, filter on Invoice balance between min and max value
* 2018-09-26 Auto actions, trigger on Invoice balance between min and max value
* 2018-09-24 Sub Accounts > Account List > Invoicee visibility added
* 2018-09-23 Homeaway custom value BOOKERMINAGE created to specify minimum booker age
* 2018-09-23 This page started

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* 16/06/2016 Template variables for upsell items
* 15/06/2016 Custom reports can show upsell items as columns
* 14/06/2016 Upsell percentage items can work on room only
* 03/06/2016 auto actions can set reply to email address
* 03/06/2016 add booking wizard now has status selector
* 03/06/2016 send guest email address to stripe when adding a card
* 31/05/2016 clone account added multi property book page settings
* 30/05/2016 auto action include/exclude by info items now working
* 20/05/2016 masterId added to JSON getBookings data
* 19/05/2016 check, uncheck all channels option in rates
* 10/05/2016 whitelist IP for API access
* 02/05/2016 seach guests from add new booking
* 27/04/2016 save all cards to stripe option
* 26/04/2016 logs shown in local time
* 26/04/2016 airbnb separate first name and last name in bookings
* 23/04/2016 dorms will use single price as extra person price if extra person price not defined
* 21/04/2016 template variables to create paypal pay now buttons
* 15/04/2016 booking info tab
* 13/04/2016 display creation date of invoice items
* 12/04/2016 [+] and [-] template variables with decimal place specifier
* 12/04/2016 reseller white wiki
* 09/04/2016 Channel warning mails can go to master account when selected
* 07/04/2016 Account name added to custom reports
* 05/04/2016 Booking.com report invalid card and no show
* 29/03/2016 OTA_HotelRes API function
* 22/03/2016 Multi property booking page can redirect to property landing pages
* 22/03/2016 Custom reports filter by status and invoice number
* 22/03/2016 Unit status and diary functions
* 19/03/2016 Booking recalculate price includes voucher discount
* 18/03/2016 sub account edit room menu has bulk actions to change or delete bookings
* 17/03/2016 guest database, disable auto add new bookings setting
* 17/03/2016 template variables to generate random numbers
* 15/03/2016 API get and put booking invoice items via CSV file
* 11/03/2016 Upsell items can be added to booking invoice
* 11/03/2016 Offers can be set to Internal, available only from control panel.
* 11/0302016 New booking from control panel can select offer for prices
* 11/03/2016 Split booking and copy prices option
* 10/03/2016 Ical export booking summary can be customised
* 07/03/2016 Account preference setting to display guest name format in calendar
* 26/02/2016 Expedia import rate code and per day price
* 26/02/2016 Book page property calendar widget
* 25/02/2016 Assorted reponsive booking page bug fixes and improvements
* 17/02/2016 Sub account tickets can be set to not be answered by Beds24
* 17/02/2016 New support ticket system
* 16/02/2016 Change flag and delete bulk group bookings
* 16/02/2016 Add now booking to group via price wizard
* 15/02/2016 Booking show checkout as default for new accounts
* 14/02/2016 Added COP currency
* 12/02/2016 Group booking functions
* 05/02/2016 Auto account payment via credit card
* 02/02/2016 Checkout/Lastnight option added
* 29/01/2016 Hostelworld code picker added to menu
* 25/01/2016 Account usernames must be minimum of 6 chars
* 22/01/2016 CSV file import of rates supports all fields
* 20/01/2016 Translations for responsive booking page
* 19/01/2016 Sub account clone settings menu
* 16/01/2016 Custom reports booking date filter
* 14/01/2016 Flipkey XML connection
* 21/12/2015 Fix issue with reports
* 20/12/2015 Responsive booking page
* 16/12/2015 Reorder some booking page menus
* 13/12/2015 Yield management rules can be disallowed for channel management.
* 04/12/2015 Added VND currency
* 29/11/2015 Overbookings shown in potential issues on support page
* 28/11/2015 Invoice date assigned with invoice number
* 20/11/2015 Auto incrementing invoice number can be assigned to booking invoices
* 19/11/2015 Payments report
* 16/11/2015 Booking.com & Expedia.com get codes functions added to channel manager
* 06/11/2015 Add booking wizard can add voucher codes
* 03/11/2015 Auto action trigger on any payment made or not.
* 25/10/2015 Introducing password access control to Credit Card data
* 18/10/2015 Now 3 independent print booking templates
* 15/10/2015 Sub accounts can have access roles
* 04/10/2015 Auto actions can send SMS text messages
* 01/10/2015 New property - account linking settings in Manage Property settings
* 30/09/2015 Copy rooms do not copy channel management settings
* 25/09/2015 Yeild Optimiser added
* 14/09/2015 Custom select questions show selector with options in booking view
* 12/09/2015 Calendar edit popup includes day of week in date range
* 30/08/2015 Guest history tab included with booking
* 27/08/2015 Invoice table template variables support currency conversion multiplier.
* 26/08/2015 URL parameters maxprop and maxroom added for booking page
* 20/08/2015 Room dependency options to open rooms only when others are unavailable
* 18/08/2015 Tripadvisor Instant Booking added
* 22/07/2015 Channel manager 2 year updates
* 20/07/2015 Template variable [UNITNAME] lists all units and [UNITNAME1] lists the first only
* 20/07/2015 Control panel calendar repeats month/year per property and room names at right side
* 18/07/2015 Rearange Booking Page menus into more logical sub menus
* 18/07/2015 Option to not send single occupancy pricing to booking.com
* 18/07/2015 Added booking status code value which can be used with auto actions
* 15/07/2015 Check auto actions each 10 minutes
* 15/07/2015 Send action mail from booking performs booking actions if using own email server for sending
* 15/07/2015 Template varibles NUMADULT, NUMCHILD and NUMPEOPLE show totals of group for master booking
* 15/07/2015 Standard country report includes totals
* 15/07/2015 JSON api bookings include unitId and modifiedSince can include time
* 07/07/2015 INR api currency added
* 30/06/2015 ical export option to not include request status bookings
* 30/06/2015 option to send host notifications to property rather than administrator email
* 26/06/2015 remove support for SSL3, IE6 on XP is no longer supported on secure pages
* 22/06/2015 option to disable new booking status
* 18/06/2015 channel bookings to import with status new
* 17/06/2015 booking.com ignore extra price items option
* 13/06/2015 new booking wizard works with room change in single property
* 12/06/2015 housetrip added
* 12/06/2015 9flats added
* 11/06/2015 iCal export can specify start and end time and timezone
* 10/06/2015 iCal export data format fixed when &showtime=true used
* 09/06/2015 Czech translation added
* 02/06/2015 Booking.com import extra price items not included in room price.
* 01/05/2015 Group bookings functions
* 24/05/2015 Booking.com import upcoming bookings at setup
* 23/05/2015 Search bookings field
* 20/05/2015 Control panel facelift
* 20/05/2015 Agoda extra bed price option
* 13/05/2015 Option to open popup windows in a new window rather than a popup
* 05/05/2015 Add host comment to new booking if it's an expedia.com modification and original not found
* 07/05/2015 Ignore other rates setting works with minimum stay
* 05/05/2015 Add host comment to new booking if it's a booking.com modification and original not found
* 02/05/2015 iCal import ignore duplicates options
* 30/04/2015 Enabled sub account bookings visible in master account dashboard
* 28/04/2015 Add booking wizard includes unit
* 23/04/2015 Prevent channel changing booked room option for Allow Channel Modifications
* 20/04/2015 Custom description for invoice and template variables allowed
* 18/04/2015 Frame killer option added for payment gateways and booking page
* 14/04/2015 Split booking button
* 13/04/2015 Bulgarian added
* 12/04/2015 Expedia bookings import tax and card address fields
* 07/04/2015 Auto actions can have up to 8 channel source triggers.
* 07/04/2015 Today's departures list added to dashboard
* 04/04/2015 JSON getAvailabilities added
* 02/04/2015 JSON getBookings and putBookings support booking notes and referer fields
* 02/04/2015 JSON getBookings supports departure date specification
* 30/03/2015 Auto action can trigger on length of stay
* 30/03/2015 Auto action can add an invoice item to booking
* 27/03/2015 Calender has show cancelled bookings option
* 27/03/2015 Expedia supports closed to check-in check-out
* 25/03/2015 Assigned internal copies of bookings are not shown on template variables
* 20/03/2015 ZAR currency added
* 20/03/2015 Auto action can change booking status
* 20/03/2015 Room meta description with template variable
* 20/03/2015 Default number of guests setting
* 19/03/2015 Set control panel calendar property display order
* 18/03/2015 Hide rooms in calendar
* 18/03/2015 Close for check in, check out options per day
* 16/03/2015 Do not store credit card option
* 16/03/2015 Cleaning report shows arrivals
* 16/03/2015 Auto action allow repeats for booking operations
* 15/03/2015 Second password for additional login
* 10/03/2015 Unit allocation works on new bookings from control panel
* 09/03/2015 Control panel calendar inventory values have hover text with status
* 09/03/2015 Check function added to make sure all compulsory charges are added to booking
* 05/03/2015 Voucher codes set to compulsory bug fixed
* 22/02/2015 Price checker can show price calculation for unavailable dates
* 21/02/2015 Lastminute.com channel separated from Travelocity
* 18/02/2015 More Template variables can accept offset or %, INVOICECREDITS:, INVOICEDEBITS, INVOICECHARGES:, INVOICEPAYMENTS:
* 17/02/2015 Manage room menu added to Sub Accounts menu, can move rooms to different property.
* 16/02/2015 Booking re-send notify button added to log tab, (only visible if notify url used)
* 15/02/2015 Booking wizard improved price entering functions
* 10/02/2015 Airbnb change room imports
* 07/02/2015 Ical import ignore duplicates option
* 06/02/2015 Booking save as copy or linked copy option
* 04/02/2015 Ical import option added for end date is day after check-out
* 26/01/2015 EU Vat registered customers cannot self change billing details
* 23/01/2015 Ical imports changes to guest name
* 20/01/2015 Greek language added
* 19/01/2015 Rates can use weekly prices, or other options more than 1 day
* 18/01/2015 Template variable to display balance of invoice items based on status
* 18/01/2015 Upsell items can set status of invoice item
* 13/01/2015 Add new booking wizard accepts per night prices
* 07/01/2015 Changes to dependent rooms trigger immediate update of master room at channel manager
* 03/01/2015 Rate strategy setting to make rate disable all other rates while it is active
* 17/12/2014 Allocate 1 unit per guest bookings show each unit in calendar
* 17/12/2014 Calendar shows each unit of bookings with qty>1
* 14/12/2014 Rates can be linked to other properties in same account
* 12/12/2014 Add booking icon added to each room in calendar for when inventory not shown
* 12/12/2014 Booking.com modifications to invoice logged
* 11/12/2014 Laterooms import multi room bookings
* 09/12/2014 Preset reports can now include cancelled bookings
* 05/12/2014 Travelocity/Lastminute price multiplier function
* 05/12/2014 Laterooms cancellations now import
* 29/11/2014 Properties can set cards to only be visible to the owner account
* 28/11/2014 CSV export of custom logs
* 26/11/2014 Allow channel modification setting added to iCal bookings
* 26/11/2014 Laterooms emailed notifications can be Cc: to property
* 23/11/2014 Cancelled Ical import bookings send notification to host
* 19/11/2014 Pre-canned Invoice charges can be defined
* 16/11/2014 Tripadvisor Review Express added
* 10/11/2014 Rate Check-in and Check-out allowed restrictions only apply between rate start and end dates
* 08/11/2014 Private label favicon and page title added
* 21/10/2014 Price check tool remembers settings when room changed
* 20/10/2014 Dashboard Latest bookings does not show cancelled bookings
* 20/10/2014 Flag text added to booking CSV file export
* 19/10/2014 Link bookings functionality
* 18/10/2014 Flag text colour made responsive to background color for readability
* 18/10/2014 Custom reports can have dates in YYYY-MM-DD format
* 18/10/2014 Upsell item fixed amount per day added
* 14/10/2014 Slovak language added
* 14/10/2014 Changes to booking invoices shown in booking logs
* 10/10/2014 Multiple choice drop down selector booking question
* 01/10/2014 New settings for offers and daily prices
* 22/09/2014 Booking deposit field contains amount of deposit requested regardless of it is paid or not
* 21/09/2014 Customisable reports
* 20/09/2014 Rooms can use prices from other rooms
* 14/09/2014 Added option to display all unit rows in control panel calendar view
* 12/09/2014 Added VAT rates for Property, Upsell Items and Invoice
* 12/09/2014 Added template variable [INVOICETABLEVAT] to show a VAT invoice
* 06/09/2014 Booking page parameters hideoffer, hideroom and hideprop added
* 04/09/2014 Booking page parameter cssfile added
* 29/08/2014 Save rate as copy also copies any linked room rules tot he new rate
* 29/08/2014 Norwegian language added
* 25/08/2014 template emails renamed to auto actions and ability to change Flag booking colour and text added
* 20/08/2014 control panel has bootstrap functions for better tablet and mobile usage
* 14/08/2014 rooms can have a minimum price which sets a daily floor price for bookings
* 13/08/2014 ical export can ignore bookings already imported using ical import
* 12/08/2014 ical import from 3 different calendars per room
* 04/08/2014 renamed booking rule from "Credit Card ..." to "Collect CC ..."
* 04/08/2014 moved some settings from Agency to Booking page >> Global Design
* 04/08/2014 setting for number of dates before checkin to show on booking page, default now 0
* 03/08/2014 UNITNAME template variable added
* 03/08/2014 Control panel custom text
* 02/08/2014 Discount voucher code entered by guest stored with booking
* 30/07/2014 Cancel bookings by guest cancels all sub bookings
* 30/07/2014 Slovien language added
* 29/07/2014 iCal import now accepts dates with TZID
* 19/07/2014 Price rounding function added
* 14/07/2014 Standard reply emails translating into guest language
* 09/07/2014 Resend guest booking notification emails from Booking >> Email menu
* 08/07/2014 APIMESSAGE template variable added
* 04/07/2014 Accounts with negative balance locked
* 04/07/2014 Host notification email can contain a custom message, including template variables
* 02/07/2014 Price rows can send prices to single, double or full occupancy at supporting channels
* 26/06/2014 Daily activity report
* 14/06/2014 Property occupancy can be set as percent or number or hidden
* 09/06/2014 Property occupancy display in calendar
* 04/06/2014 Changed default calendar style to "Separate Rates and Bookings" for new accounts
* 04/06/2014 Reference added to XML and CSV booking exports
* 03/06/2014 Deposit, Tax, Commission, Reference added to template variables
* 31/05/2014 Invoice Balance added to booking CSV export
* 30/05/2014 Price rows automatically shown in control panel if they have values
* 26/05/2014 Assign bookings to room unit when room type has quantity more than one
* 26/05/2014 Control panel view option to separate bookings and rates
* 15/05/2014 Min stay setting per day added
* 11/05/2014 Booking page enquiry only mode added
* 09/05/2014 Enquiry form widget
* 08/05/2014 Expedia supports currency conversions
* 25/04/2014 Show/hide unavailable rooms added
* 25/04/2014 Set the number of rooms shown per page added
* 25/04/2014 Customisable print template for bookings added
* 24/04/2014 Add new booking wizard
* 24/04/2014 Sort order for rooms in control panel
* 23/04/2014 Rates have option to use in other rooms without adjustment
* 20/04/2014 getRatesCSV and putRatesCSV api function added
* 15/04/2014 Rates in Calendar view of control panel are not shown on days of the week if they are not allowed on those days
* 14/04/2014 Laterooms bookings can now use the assign bookings to another room functions
* 14/04/2014 Spanish version of control panel
* 12/04/2014 getBookingsCSV and putBookingsCSV api function added
* 11/04/2014 Custom radio button questions now have each option in a div for custom css
* 09/04/2014 Inventory and override status works in German version of control panel
* 08/04/2014 Private label option removes powered by Beds24 link
* 08/04/2014 Now 10 custom questions available
* 08/04/2014 Booking questions can be set to Compulsory, Optional, Internal or Not Used
* 07/04/2014 Deposit collection of First Night value now includes obligatory percentage items
* 07/04/2014 Postcode truncate leading zero's bug fixed
* 07/04/2014 Host notification email now sent in same language as control panel
* 07/04/2014 Alternate host notification email can accept [PROPERTYEMAIL] template variable for To: and Cc: fields
* 07/04/2014 Host notification Cc to property setting added.
* 07/04/2014 Reseller marketing URL setting added.
* 05/04/2014 Sum of all bookings strategy for dependency rooms added.
* 01/04/2014 Daily prices for extra price rows can be sent to different Expedia rate codes.
* 18/03/2014 Email template option for sub accounts to share the master account templates.
* 14/03/2014 Outgoing email settings for sub accounts can be set to use master account or own settings.

......
</div">

MediaWiki:Common.css

2025-04-07T05:55:50Z

Asher:

/* CSS placed here will be applied to all skins */
/* roboto-italic - latin */
@font-face {
font-family: 'Roboto';
font-style: italic;
font-weight: 400;
src: local('Roboto Italic'), local('Roboto-Italic'),
url('fonts/roboto-v20-latin/roboto-v20-latin-italic.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */
url('fonts/roboto-v20-latin/roboto-v20-latin-italic.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */
}

/* roboto-regular - latin */
@font-face {
font-family: 'Roboto';
font-style: normal;
font-weight: 400;
src: local('Roboto'), local('Roboto-Regular'),
url('https://beds24.com/include/fonts/roboto-v20-latin/roboto-v20-latin-regular.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */
url('https://beds24.com/include/fonts/roboto-v20-latin-regular.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */
}

/* roboto-500 - latin */
@font-face {
font-family: 'Roboto';
font-style: normal;
font-weight: 500;
src: local('Roboto Medium'), local('Roboto-Medium'),
url('https://www.beds24.com/include/fonts/roboto-v20-latin-500.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */
url('https://www.beds24.com/include/fonts/roboto-v20-latin/roboto-v20-latin-500.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */
}

/* roboto-500italic - latin */
@font-face {
font-family: 'Roboto';
font-style: italic;
font-weight: 500;
src: local('Roboto Medium Italic'), local('Roboto-MediumItalic'),
url('https://www.beds24.com/include/fonts/roboto-v20-latin-500italic.woff2') format('woff2'), /* Chrome 26+, Opera 23+, Firefox 39+ */
url('https://www.beds24.com/include/fonts/roboto-v20-latin-500italic.woff') format('woff'); /* Chrome 6+, Firefox 3.6+, IE 9+, Safari 5.1+ */
}

@import "https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css";

body {
background-color: #ffffff;
background-image: none;
font-family: Roboto-Regular, sans-serif;
min-height: 400px;
color: #112a49;
}

.mw-body h1, .mw-body-content h1, .mw-body-content h2 {
font-family: Roboto-Regular, sans-serif !important;
}

#p-logo {
left: 25px;
}

#p-logo {
height: 80px;
}

#p-logo a {
height: 80px;
}

.rootpage-Main_Page .fas{
font-size: 130%;
}

.btn {
vertical-align: middle;
-webkit-user-select: none;
-moz-user-select: none;
-ms-user-select: none;
user-select: none;
padding: .375rem .75rem;
font-size: 1rem;
line-height: 1.5;
border-radius: 2rem;
transition: color .15s ease-in-out,background-color .15s ease-in-out,border-color .15s ease-in-out,box-shadow .15s ease-in-out;
}

.btn-danger {
background-color: #fe746c;
border-color: #fe746c;
color: #ffffff;
}

#simpleSearch {
border: 2px solid #019cde;
border-radius: 2rem;
height: 2em;
}

#simpleSearch #searchInput {
padding: 0.4em 0 0.4em 0.4em;
border: none;
font-size: 0.8rem;
}
@media screen {
.vector-menu-tabs-legacy li {
background-image: none;
}
.vector-menu-tabs-legacy ul {
display: none;
}

#toc, .toc, .mw-warning, .toccolours {
background-color: transparent;
font-size: 100%;
border: none;
width: 100%;
}

#toc, .toc{
/*background-color: #f7f7f7;*/
width: auto;
padding-right: 40px;
}

#toc #toctitle, .toc #toctitle, #toc .toctitle, .toc .toctitle {
text-align: left;
font-size: 1.5em;
}

.toc h2{
font-weight: normal;
}

.heading{
font-size: 1.8em;

}

h1, h2, h3, h4, h5, h6 {
color: #112a49;
border-bottom: none;
}

.shadow{
box-shadow: 0 2px 5px 0 rgba(0, 0, 0, 0.25) !important;
border-radius: 0.4rem;
padding: 10px;
margin: 7px;
}

.summarybox{
background-color: #f7f7f7;
padding: 10px;
}

.summarybox p {
margin-bottom: 0.2rem;
}

.summarybox ul {
margin-bottom:1em;
}

.summarybox li {
margin-bottom: 0;
}

.bluebox{
background-color: #EFF9FD;
padding: 10px;
}

.page-Main_Page .mw-headline-number{
display: none !important;
}

.mw-category-generated {
border-top: 1px solid;
margin-top: 10px;
}

.mw-category-generated h3, #ca-nstab-category, .mw-category-generated p{
display: none;
}

/*hide left tabs*/
#ca-nstab-category, #ca-nstab-main{
display: none;
}

/*Make discussion white*/
#ca-talk, #ca-talk a{
color: #ffffff !important}

/*Collapsible*/
.mw-collapsible{
margin-bottom: 0.5em;
}

.headline-collapse{
background-color: #f7f7f7;
border: 1px solid #c7c7c7;
font-weight: bold;
padding: 2px;
margin: 0;
}

.headline-collapse p, .headline-collapse h1, .headline-collapse h2, .headline-collapse h3, .headline-collapse h4, .headline-collapse h5 {
margin: 0;
}

.headline-collapse h1, .headline-collapse h2, .headline-collapse h3, .headline-collapse h4, .headline-collapse h5 {
font-size: 1em;
padding-top: 3px;
}

.mw-collapsible span.mw-collapsible-toggle {
padding: 10px 10px 0 10px;
}

pre {
white-space: pre-wrap; /* css-3 */
white-space: -moz-pre-wrap; /* Mozilla, since 1999 */
white-space: -pre-wrap; /* Opera 4-6 */
white-space: -o-pre-wrap; /* Opera 7 */
word-wrap: break-word; /* Internet Explorer 5.5+ */
border-left: 2px solid #019cde;
border-top: none !important; /* for mobile */
padding-bottom: none !important; /* for mobile */
border-right: none !important; /* for mobile */
background-color: #EFF9FD;
font-family: Roboto-Regular, sans-serif !important;
/*
color: #019cde;
border-color: #017baf;
border: none;
border-left: 3px solid #019cde;*/
padding-left: 2px:
}

.warning {
background-color: #fee0dd;
border-left: 1px solid #fe746c;
color: #fe746c;
padding: 0.5rem;
line-height: 1.3;
font-size: 100%;
}

.warning a, .warning a:visited {
color: #fe746c !important;
font-weight: bold !important;
}

.warning a:hover {
text-decoration: underline !important;
}

.warning ul {
list-style-image: none;
}

.catlinks {
border: none;
background-color: transparent;
}

.circle {
/*width: 45px;
height: 45px;
padding: 8px;
border-radius: 50%;*/
padding: 3px 10px 3px 10px;
text-align: center;
font-weight: bold;
background: #fe746c;
color: #ffffff;
}

.mw-content-ltr {
padding: 0 10px 0 10px;
}

img {
height: auto !important;
max-width: 100% !important;
}

.thumbimage {
border: none;
}

/* Headline - includes category*/
.firstHeading {
display: none }

#contentSub {
display: none }

#p-tb, .mw-search-formheader, #footer-places-about {
display: none }

body.page-Main_Page h1.firstHeading { display:none; }

#mw-indicator-mw-helplink a {
display: none;
}

#mw-pages p { display: none; }

a {
color: #008ACC !important;
}

a:visited {
color: #019cde !important;
}

.shadow a, .shadow a:visited{
color: #112a49 !important;
}

.shadow a:hover {
color: #019cde !important;
}

#bodyContent .startbox a, #bodyContent .startbox a:link, #bodyContent .startbox a:visited, #bodyContent .startbox a:active {
color: #019cdet;
}

#bodyContent .startbox a:hover {
color: #112a49;
}

.whitelink {
color: #fff !important;
}

whitelink:visited {
color: #fff !important;
}

#bodyContent a:link, a:visited, a:active {
color: #019cde;
text-decoration: none;
font-weight: normal;
}

#bodyContent a:hover a:focus {
color: #019cde;
text-decoration: underline;
}

div#mw-panel div.portal div.body ul li a:link, a:visited, a:active {
color: #112a49;
}

div#mw-panel div.portal div.body ul li a:hover {
text-decoration: underline;
}

div.vectorTabs li a:link, a:visited, a:active {
color: #019cde;
}

div.vectorTabs li a:hover {
text-decoration: underline;
}

div#mw-panel div.portal div.body ul li a:hover {
text-decoration: none !important;
}

div.vectorTabs li a:link, a:visited, a:active {
color: #019cde;
}
div#mw-panel div.portal div.body ul li a:link, a:visited, a:active {
color: #112a49;
}
#bodyContent a:link, a:visited, a:active {
color: #019cde;
text-decoration: none;
font-weight: normal;
}

.jumbotron {
background-color: #fff;
box-shadow: 0 2px 5px 0 rgba(0, 0, 0, 0.25) !important;
padding: 20px;
}

#mw-panel #p-logo + .portal {
background-image: none;
margin-top: 1.5em;
}

#p-navigation {
padding-top: 0;
margin-top: 0;
}

#p-navigation li{
padding: 6px !important;
margin-bottom: 5px !important;
/*background-color: #f4f4f4;*/
transition: color 0.2s linear 0s;
border-bottom: 1px solid #cccccc;
}

#p-navigation li:hover{
text-decoration: none !important;
border-left: 3px solid #019cde;
cursor: pointer;
}

#p-navigation a{
color: #112a49!important;
}

#p-navigation a:hover {
-ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=70)";
filter: alpha(opacity=70);
-moz-opacity: 0.7;
-khtml-opacity: 0.7;
opacity: 0.7;
text-decoration:none;
}

div#mw-panel {
width: 12em;
}

div#content, div#footer {
margin-left: 12em;
}

input {font-weight: bold; font-size: 120%}

div#content {
background-image: none;
clear: both;
border: none;
}

#mw-page-base {
background-color: #F3F3F3;
background-color: #ffffff;
background-image: none;
}

div.vectorTabs {
background-color: #F3F3F3;
background-color: #ffffff;
background-image: none;
}

div.selected {
background-color: #ffffff;
background-image: none;
}

#mw-head-base {
background-color: #F3F3F3;
background-color: #ffffff;
background-image: none;
}

div.vectorTabs ul li {
background-color: #F3F3F3;
background-color: #ffffff;
background-image: none;
}

div.vectorTabs span {
background-color: #F3F3F3;
background-color: #ffffff;
background-image: none;
}

div#mw-head div.vectorMenu h5{
background-color: #F3F3F3;
background-color: #ffffff;
background-image: none;
}

div#mw-head div.vectorMenu h5 a{
background-color: #F3F3F3;
background-color: #ffffff;
background-image: none;
}

.mw-normal-catlinks a !important {
color: black;
}

.mw-normal-catlinks a:link, a:visited, a:active !important{
color: black;
}

table.wikitable {
background-color: #ffffff;
}

.mw-jump-link {
display: none;
}

video {
border: 3px solid #1a1a1a;
}

#footer a {
color: black;
}

div#footer {
background-color: #F3F3F3;
background-color: #ffffff;
background-image: none;
}

#footer-info { display: none; }

/*responsive*/

.col-1, .col-3, .col-4, .col-5, .col-6, .col-7, .col-8, .col-9, .col-10, .col-11, .col-12 {
position: relative;
min-height: 1px;
float: left;
}

.col-12 {
width: 100%;
}

.col-6 {
width: 50%;
}

.col-4 {
width: 33.33333333%;
}
.col-3 {
width: 25%;
}

@media (max-width: 768px) {
.col-6 {
width: 100%;
}

.col-4 {
width: 100%;
}
}

.vector-search-box-input:focus {
box-shadow: none !important;
}