Beds24 Wiki - User contributions [en]

Optimise for Airbnb

2026-06-01T09:21:08Z

Ella: Created page with "= Optimise for Airbnb = Optimise for Airbnb helps eligible Airbnb listings prioritise availability for Airbnb guests during high-demand periods. Airbnb identifies booking opportunities based on historical traveller demand patterns. When activated, selected stay dates remain open on Airbnb and direct booking channels, while other connected channels are temporarily restricted during the booking window. </div> == What is Optimise for Airbnb? == Optimise for Airbnb is a..."

= Optimise for Airbnb =

Optimise for Airbnb helps eligible Airbnb listings prioritise availability for Airbnb guests during high-demand periods.

Airbnb identifies booking opportunities based on historical traveller demand patterns. When activated, selected stay dates remain open on Airbnb and direct booking channels, while other connected channels are temporarily restricted during the booking window.

</div>

== What is Optimise for Airbnb? ==

Optimise for Airbnb is an Airbnb programme that helps hosts prioritise availability for Airbnb guests during selected high-demand periods.

Airbnb shares '''Opportunities''' for eligible listings. Each opportunity includes:

* '''Booking Window''' – the period when guests are searching and booking
* '''Stay Dates''' – the actual stay dates affected by the opportunity

Listings participating in Optimise for Airbnb may be eligible for a 1% rebate on qualifying Airbnb payouts for eligible bookings made through an active Opportunity.

The 1% rebate is offered for Qualifying Bookings with stay nights from and including July 1, 2026, to and including September 30, 2026.

Eligibility for the rebate is determined by Airbnb and additional conditions apply. Qualifying Bookings are defined in Airbnb's Rebate Terms and Conditions.

For full rebate eligibility details and program information, see the [https://www.airbnb.com/e/optimize-for-airbnb Airbnb Terms and Conditions].

== Eligibility ==

To receive Opportunities, a listing must:

* Be connected to Beds24 through the Airbnb API integration.
* Use Beds24 Channel Manager to manage availability across connected channels.

Optimise for Airbnb is designed for listings where Beds24 manages availability across multiple channels.

Airbnb determines which eligible listings receive Opportunities based on its own criteria, including historical guest demand patterns for similar listings in your area.

Not every listing will receive Opportunities, and the number of Opportunities may vary over time.

If no Opportunities appear for your listing, Airbnb has not identified any for that property at this time. This may change in the future and no action is required on your part.

== How it works ==

# Airbnb identifies opportunity windows based on historical high-traveller demand for similar listings.
# Eligible opportunities appear in Beds24 under '''Channel Manager > Airbnb > Optimise for Airbnb'''.
# You review the suggested stay dates and can adjust them within the allowed opportunity range.
# If you opt in, the selected stay dates remain open on Airbnb and are restricted on other connected channels during the booking window.
# At the end of the booking window, the restrictions are automatically removed and the stay dates become available to other channels again.
# You can opt out at any time.

'''Important:''' Optimise for Airbnb restrictions apply only to connected channels managed through Channel Inventory. Direct booking availability and pricing are not automatically modified by this feature.

* Stay dates are automatically reopened to other channels when the booking window ends.

== Accessing Optimise for Airbnb ==

Go to:

{{#fas:cog}} '''(SETTINGS) CHANNEL MANAGER > AIRBNB > Optimise for Airbnb'''

If your Airbnb listing is eligible, available opportunities will appear automatically.

== Managing Opportunities ==

Eligible opportunities are shown per listing.

For each opportunity you can:

* Review the booking window and suggested stay dates
* Adjust the stay dates within the allowed opportunity range
* Activate or deactivate the opportunity
* Opt in all visible listings at once
* Filter opportunities by property

=== Bulk Actions ===

To save time, you can use '''Opt In All Listings''' to activate eligible opportunities for all currently visible listings at once.

Any date adjustments made to an individual opportunity must still be reviewed and saved separately.
=== Opportunity Fields ===

{| class="wikitable"
! Field
! Description
|-
| Booking From / Booking Till
| The booking window during which Airbnb exclusivity applies
|-
| Stay From / Stay Till
| The stay dates affected by the opportunity
|-
| Status
| Current activation status of the opportunity
|}

=== Status Types ===

{| class="wikitable"
! Status
! Meaning
|-
| OFF
| Opportunity is available but not activated
|-
| ON
| Opportunity is active and restrictions are applied
|-
| Expired
| The booking window has ended and the opportunity is no longer active
|}

== Activating or Deactivating an Opportunity ==

To activate an opportunity:

# Open the '''Optimise for Airbnb''' tab.
# Review the available opportunities.
# Optionally adjust the suggested stay dates.
# Enable the toggle for the opportunity.
# Click '''Save selections'''.

To deactivate an active opportunity, disable the toggle and click '''Save selections'''.

Existing bookings are not affected.

== Viewing Restricted Availability ==

When an opportunity is active, the restricted availability is shown in the Channel Inventory.

Go to:

{{#fas:cog}} '''(SETTINGS) CHANNEL MANAGER > CHANNEL INVENTORY'''

The Channel Inventory shows the availability sent to each connected channel. For active Optimise for Airbnb opportunities, the selected stay dates remain open for Airbnb and are restricted for the other channels during the booking window.

For more details, see: [[Channel Inventory]]

== Important Notes ==

<div class="warningbox">
'''Please note:'''

Bookings are not guaranteed during any exclusivity window.

Airbnb makes no representations or warranties regarding the likelihood of a listing receiving bookings during any suggested or selected periods of exclusivity.

Airbnb may cease to offer the Optimise for Airbnb feature at its discretion and may impose caps on the number of possible exclusive listings in a given area. There is no guarantee that the feature will be made available to any host.
</div>

== About Optimise for Airbnb ==

Please note:

* Bookings are not guaranteed during any exclusivity window. Airbnb makes no representations or warranties regarding the likelihood of a listing receiving bookings during any suggested or selected periods of exclusivity.
* Airbnb may cease to offer the Optimise for Airbnb feature at its discretion and may impose limits on the number of exclusive listings available in a given area. There is no guarantee that the feature will be made available to any host.
* Airbnb's trademark, Bélo logo, and all other brand features and elements of Airbnb are solely owned by Airbnb and protected internationally by applicable intellectual property laws.

Airbnb program information and Rebate Terms here: [https://www.airbnb.com/e/optimize-for-airbnb Airbnb Terms and Conditions].

== Related Pages ==

* [[Airbnb]]
* [[Channel Manager]]
* [[Channel Inventory]]

Airbnb Mapping

2026-05-21T15:43:49Z

Ella:

[[Category:Channel Manager]]
[[Category:Airbnb]]
[[Category:Messaging]]
[[Category:Error Messages from Channels]]
[[Category:Troubleshooting]]

<div class="heading">Connect and update listings to Airbnb</div>

This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and explains how to connect your rooms in Beds24 to existing listings in Airbnb and how to create new listings in Airbnb

Beds24 provides a certified 2-way API integration which offers you many additional features and functions which will make working with Airbnb easy for you.

=Summary=
<div class="summarybox">
When all of your prices, and rooms are set up in Beds24 you can start the integration with Airbnb:
#Connect your Airbnb account
#Map your rooms
#Check which prices will send
#Select your sync type
#Click "Connect" and select the corresponding listing to this room to make the connection.
#Check what will send to Airbnb
#Import upcoming bookings
Read the complete [https://wiki.beds24.com/index.php?title=Airbnb_Mapping instructions] before you start the integration.
</div>

=Capabilities=
You can connect one or multiple Airbnb account to
*Import listings from Airbnb which will create properties and/or rooms in Beds24.
*Create new listings in Airbnb from rooms in Beds24.
*Connect to existing listings in Airbnb to send updates from Beds24.

After you have mapped your listings Beds24 will automatically.
*Synchronize prices, availability and restrictions to Airbnb.
*Import bookings and booking modifications or cancellations.
*See all messages from Airbnb guests under "Messages".
*Communicate with your guests directly from the booking in Beds24 via the "Messages" tab and via Auto Actions.

You can also choose to
*Update all content including descriptions and pictures from Beds24
*Import booking requests

[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.

<div style="display:">
==Capabilities per Sync Type==
Beds24 offers three different sync types which define which data can be updated to Airbnb.

{| class="wikitable"

! scope="col"|
! scope="col"| Occupancy based Pricing
! scope="col"| Per Day Pricing
! scope="col"| Rate Plans
|-

!style="text-align:left; background: #ffffff" scope="col" colspan =4| '''Prices and Availabilty'''

|-
!style="text-align:right" scope="row"|Prices
| Auto**
| Auto*
| Auto*
|-
!style="text-align:right;" scope="row"|Availability
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Min. Nights
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Max. Nights
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Closed to Arrival (CTA)
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Closed to Departure (CTD)
| Auto*
| Auto*
| Auto*
|-

!style="text-align:left; background: #ffffff" scope="col" colspan =4| '''Limited''' (sends "Pricing Settings" from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > "Pricing Settings" in addition to "Prices and Availability" )
|-

!style="text-align:right;" scope="row"|Listing Currency
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Guest Included
| N/A
| Auto*
| N/A
|-

!style="text-align:right;" scope="row"|Extra Person Price
| N/A
| Auto*
| N/A
|-

!style="text-align:right;" scope="row"|Dates with no Price
| N/A
| Auto*
| N/A
|-

!style="text-align:right;" scope="row"|Discounts (2-28 days)
| N/A
| Auto*
| N/A
|-

!style="text-align:right;" scope="row"|Max Days in Advance
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Advance Notice (Hours)
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Advance Notice Requests
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Early Bird Days to Check-in & Discount
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Last Minute Days to Check-in & Discount
| N/A*
| N/A*
| N/A*
|-

!style="text-align:right;" scope="row"|Custom Fees & Pass Through Taxes
| Auto*
| Auto*
| Auto*
|-

!style="text-align:right;" scope="row"|Rack Rate (Default daily price)
| Auto*
| Auto*
| Auto*
|-

!style="text-align:left; background: #ffffff" scope="col" colspan =4| '''Everything''' (sends full content additionally to "Prices and Availability" and "Limited")
|-

!style="text-align:right;" scope="row"|Listing details
| Manual
| Manual
| Manual
|-

!style="text-align:right;" scope="row"|Descriptions
| Manual
| Manual
| Manual
|-

!style="text-align:right;" scope="row"|Bedrooms
| Manual
| Manual
| Manual
|-

!style="text-align:right;" scope="row"|Picture
| Manual
| Manual
| Manual
|-

!style="text-align:right;" scope="row"|Instant Book
| Manual
| Manual
| Manual
|-

!style="text-align:right;" scope="row"|Pre-Booking Message
| Manual
| Manual
| Manual
|-

!style="text-align:right;" scope="row"|Cancellation Policy
| Manual
| Manual
| Manual
|-

!style="text-align:right;" scope="row"|Non refundable discount
| Manual
| Manual
| Manual
|-

!style="text-align:right;" scope="row"|Check-in start
| Manual
| Manual
| Manual
|-

!style="text-align:right;" scope="row"|Check-in end
| Manual
| Manual
| Manual
|-

|}

<nowiki>*</nowiki>You can always manually trigger an update

<nowiki>**</nowiki>Including Extra person price from Daily Prices
</div>

= Limitations =
*<div class="warning">{{#fas:exclamation-triangle}} Blocked dates in Airbnb are NOT imported, you need to block in the Beds24 Calendar.
*You can only connect listings which are live on Airbnb.
*Listings in properties which Airbnb considers "traditional hospitality" like hotels, Bed & Breakfast rooms and small inns are approved by Airbnb on a case by case basis.
*If you do not have Daily Prices or Fixed Prices in which "Airbnb" is activated in the "Channels" tab the "Base Price" (Rack Rate) will be used up to a year in advance.
*Smart Pricing is not available for API connected listings.
*Airbnb applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking.
*Connecting a listing by API is not compatible with internal calendar linking inside Airbnb.
*Pre-approval bookings do not show all fees, only the cleaning fee. The others are calculated into the price.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you intend to connect the listing by API and want it linked to another listing you can do that but the linking must be established inside Beds24. Use Beds24 [https://wiki.beds24.com/index.php/Category:Room_Linking_and_Dependencies Dependencies] to manage inventory across multiple listings.

Airbnb does not allow Co-hosts to connect listings or disconnect listings. Only owners can make API connections. This means if you are a Co-Host Airbnb will not allow you to connect your co-hosted listings via Beds24 (or any other channel manager). Solutions to this limitation are:

*Ask the host to transfer their account to you.
*Your hosts make the connection between their Airbnb accounts and Beds24 themselves'''
**You can create a (temporary) subaccount in Beds24 for each of your owners. Your hosts will have a login where they then can connect their Airbnb accounts.
**If you manage a large number of properties we can give you the "Connect with Airbnb Account" button. Your owners will then be able to use this button outside of Beds24 so they will not need to log into

=Before you connect=
==Prices==
*We can only send availability if you have set up prices which are activated for Airbnb under "Channels" in the Daily Prices or Fixed Prices.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Airbnb requires a "Base Price" (Rack Rate) which you can set under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Make sure you are prepared to accept a booking for the "Base Price. If you do not have Daily Prices or Fixed Prices which are activated for channel management or in which "Airbnb" is activated the rack rate will be used up to a year in advance.
*In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set rules for dates with no price. If you require minimum stays we recommend you set this to the default "Close the Room" because we can not send minimum stays to the Base Price.
*You can set a multiplier to mark your price up or down.

==Bookings and Requests==

<div class="warning">{{#fas:exclamation-triangle}} In instances of Airbnb bookings cancelled by the host, marked as "Cancelled by Host," please note that Airbnb maintains a restriction preventing the reopening of dates for the same property. Airbnb will not reopen dates when you have previously cancelled a booking. The dates should be available on all other channels.
</div>

When you use the API connection Airbnb only allows instant bookings. In {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set which groups of guests are allowed to book. Strictest is only to allow experienced Airbnb guests who provide government ID to book.

In {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can also add a "Custom Value" if you allow guests to send a request if they want to stay longer than your maximum stay rule allows.

After the connection has been successfully set up you can import upcoming existing bookings from Airbnb and all new bookings will automatically import.

Inquiries and requests are only imported if you opt in to importing them.

Other bookings can be uploaded as a .csv file in {{#fas:cog}} (SETTINGS) PROPERTIES.

To manually add or blocked dates click on the suitcase icon in the CALENDAR or on "Add Booking" at the top.

*<div class="warning">{{#fas:exclamation-triangle}} Blocked dates in Airbnb are NOT imported, you need to block in the Beds24 Calendar.

If you do not need the actual booking you can adjust the availability in the CALENDAR in the row "Inventory". The number shows rooms remaining to sell. They can be edited to quickly change your availability. Double-click to open a pop-up and save the changes. (it is only possible to lower the number based on the value in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP "Quantity of this type" and any existing bookings).

Airbnb collects the payment from your guest. Channel collect payments will be shown in the booking invoice if {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under “Channel Collect Invoice” is set to import them. If you want to import the "Expected Payout amount" or the "Expected Payout and actual payment" from Airbnb you need to set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under "Airbnb" "Invoice". See the details here [https://wiki.beds24.com/index.php/Setting/ownersairbnbxmlinvoice Airbnb Invoice]

By changes or updates of an existing booking, Airbnb will not dynamically update the cost for extra guests if a reservation alteration is initiated by either the host or the guest.

The host can reject the reservation alteration and can update the guest count and the cost of the extra guests, then send the alteration to the main guest, who will need to accept the new reservation.

==Properties, rooms and room types ==
A listing in Airbnb is a room in Beds24.

Our connection supports room types with a quantity of more than one. If you want to send a quantity of more than one you can not use "House" as the property type.

The name sent is:
*For properties with one unit: property name
*For properties with more than one unit type it consists of property name - room name.

==Local legal requirements==
Airbnb will only accept any listing which comply to local laws. Ensure you comply with any permitting, zoning, safety, and health regulations, inform yourself about any local taxes or business license requirements or other regulations that may apply.

[https://www.airbnb.com/help/article/1386/responsible-hosting-in-japan Japan], [https://www.airbnb.com/help/article/1385/responsible-hosting-in-portugal Portugal] , [https://www.airbnb.com/help/article/1388/responsible-hosting-in-spain Spain], [https://www.airbnb.com/help/article/1383/responsible-hosting-in-france France], [https://www.airbnb.de/help/article/1391/responsible-hosting-in-germany Germany]

For other regions please check the Airbnb help pages.

=Set the connection up=
==Property settings==
If you have multiple rooms in a property these settings will apply to all rooms in the property.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Connect your Airbnb account to your property
</div>
<div class="mw-collapsible-content">

Each property can connect to one Airbnb Account. Select the Airbnb account you want to connect to.

If no Airbnb account is available go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > ACCOUNTS and connect your account.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2 - Apply a multiplier to mark your prices up or down (optional)
</div>
<div class="mw-collapsible-content">
If you want to add a multiplier to your prices add a '''*''' followed by the multiplier number.

The multiplier applies to all prices and fees which are sent.

For example '''*1.23''' will multiply all prices by 1.23 (i.e. raised by 23%).
Lower prices can be sent with a multiplier less than 1, i.e. '''*0.85''' will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example '''*1.23*''' will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Check the currency setting is correct
</div>
<div class="mw-collapsible-content">

Airbnb only supports following currencies: ARS,AUD,BRL,CAD,CHF,CNY,CZK,DKK,EUR,GBP,HKD,HUF,IDR,ILS,INR,JPY,KRW,MYR,MXN,NOK,NZD,PHP,PLN,RUB,SEK,SGD,THB,TRY,TWD,USD,VND,ZAR

If you are using a different currency in Beds24 select one of the above and use the multiplier (above) for conversion.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4 - Import inquiries from Aribnb (optional)
</div>
<div class="mw-collapsible-content">
If you import inquiries Beds24 will create a booking with the status "Inquiry". If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an [[Auto_Actions|Auto Action]] to automatically cancel the booking after a certain period.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Bookings with the status "Inquiry" do not block the room. If you want to block the room for example if you have made the guest an offer you need to change the status manually.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5 - Assign an invoicee (optional)
</div>
<div class="mw-collapsible-content">
If you need to send invoices which are different from your standard invoice you can use the [[Invoicees|invoicee]] function.
</div></div>

==Connect listings you already have on Airbnb==
By mapping a room you connect it so it can update a listing in Airbnb.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1 - Change the pricing model (optional)
</div>
<div class="mw-collapsible-content">
Select "Occupancy Pricing" if you want to send prices for different numbers of guests and/or different length of stay. See the chapter "Pricing Models" below for more information.

Press SAVE.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2 - Check which prices will send
</div>
<div class="mw-collapsible-content">
Go to the "Mapping" tab again and then scroll down to "Room Mapping" and then click on "Price Data" under "View" to check which prices and availability will be sent. If you see no prices or no availability in the list, check if you have prices set up for your listing on Airbnb.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Select your sync type
</div>
<div class="mw-collapsible-content">
With sync type '''Prices & Availability''' Beds24 will only update your price data (including number of guests, extra person price, base price, max stay, minimum stay, max days in advance, advance notice/same day booking cut off) and availability and import bookings. If you want to change your discounts, descriptions, pictures, or other settings you do this in Airbnb.

With sync type '''Limited''' Beds24 will update your price data (including number of guests, extra person price, base price, taxes and fees, max stay, minimum stay, max days in advance, advance notice/same day booking cut off, last-minute discount, early-bird discount, weekly discount, monthly discount) and availability and import bookings. If you want to change your descriptions pictures or other settings you do this in Airbnb.

With sync type '''Everything''' also your existing listings descriptive content will be overridden by the descriptive content in Beds24 and can no longer be edited in Airbnb.

If you want to sync everything your listing needs to meet Airbnbs requirements. If you see a red button "Fix Content Errors" your listing does not meet Airbnb requirements. Click on the button. Any settings which do not meet Airbnb requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Always go to "View Content" to check what will send to Airbnb before selecting '''Everything'''.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4: Connect
</div>
<div class="mw-collapsible-content">
Click "Connect" and select the corresponding listing to this room to make the connection.

*<div class="warning">{{#fas:exclamation-triangle}} Blocked dates in Airbnb are NOT imported, you need to block in the Beds24 Calendar.

Go to CALENDAR and update any blocked dates (not bookings) before you complete the connection.

If you have changed the sync type to "Everything" you need to press SAVE before connecting.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5: Check that the connection is working properly
</div>
<div class="mw-collapsible-content">
#Click on "View actual data and check the prices you see there are as you expect
#Allow a bit of time for Airbnb do process the data you have sent then click on "Update". If Airbnb returns an error message scroll down to the "Troubleshooting" section to see why Airbnb sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.
#Click on "Airbnb Listing" link to open the listing on Airbnb select dates to check the listing is bookable but do NOT finish the booking.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 6: Import upcoming bookings
</div>
<div class="mw-collapsible-content">
Click on "Import existing bookings" to import the bookings you already have in Airbnb. Bookings previously imported via the Airbnb iCal connection will not import. We recommend you delete them before you press the button.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Blocked dates are not sent by Airbnb, manually update the dates in Beds24 calendar.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> We will import bookings from the last four weeks that are currently ongoing and have not yet reached their check-out date. However, please note that exceptionally long-term stays, those exceeding four weeks, will not be included in the import.

[[File:Airbnb_Synctyp_Prices_Availability.mp4|640px]]

[[File:Airbnb_Synctyp_Everything.mp4|640px]]
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 7: Setup Airbnb Invoicing and how the charges and payments are imported.
</div>
<div class="mw-collapsible-content">
You can select the information imported for Airbnb bookings.

Airbnb collects the payment from your guest.

Channel collect payments will be shown in the booking invoice if {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under “Channel Collect Invoice” is set to import them.

If you want to import the "Expected Payout amount" or the "Expected Payout and actual payment" from Airbnb you need to set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under "Airbnb" "Invoice".

See the details in this page [https://wiki.beds24.com/index.php/Setting/ownersairbnbxmlinvoice Airbnb Invoice]
</div></div>

=Create a new listing=
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1 - Select "Sync Type" Everything
</div>
<div class="mw-collapsible-content">
Airbnb will only publish your listing if you send the full content.

Set "Sync Type" = Everything then press SAVE.

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PUBLISH = NO

Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > UPDATE ADDRESS = YES then press SAVE.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2 - Check if your content meets Airbnbs requirements
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > VIEW CONTENT to revise which data will send to Airbnb. Any settings which do not meet Airbnbs requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.

<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> If you see a red button "Fix Content Errors" your listing does not meet Airbnbs requirements. Click on the button to get to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > VIEW CONTENT.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3 - Check which prices will send
</div>
<div class="mw-collapsible-content">
Go to the "Mapping" tab again and then scroll down to "Room Mapping" and then click on "Price Data" under "View" to check which prices and availability will be sent. If you see no prices or no availability in the list, check if you have prices set up for your property on Beds24.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4 - Export to Airbnb
</div>
<div class="mw-collapsible-content">
When your content meets Airbnbs requirements you can click "Export".

Airbnbs New Listing Promotion helps new listings get their first bookings quicker. It applies a 20% discount to the next three bookings. This option is activated by default, but you can opt out before sending.

After the listing has been exported, you can manage the New Listing Promotion in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > PROMOTIONS.

The promotion is only available when:

* Smart Pricing is turned off
* The listing has fewer than three bookings

To activate or remove the promotion, click "Manage" next to the listing.

After three bookings, the promotion expires automatically. Promotions do not stack with other discounts. If another discount is set, guests will only receive the New Listing Promotion.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5: Complete Airbnb Registration
</div>
<div class="mw-collapsible-content">
Login to your Airbnb Account, go to Listings, click on the listing, then click 'Fix' and complete the Airbnb Registraion actions.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 6: Check that the connection is working properly
</div>
<div class="mw-collapsible-content">
#Click on "View actual data and check the prices you see there are as you expect
#Allow a bit of time for Airbnb do process the data you have sent then click on "Update". If Airbnb returns an error message scroll down to the "Troubleshooting" section to see why Airbnb sends the error and how to fix it. If you receive an error which is not listed below send us a support ticket.
#Click on "Airbnb Listing" link to open the listing on Airbnb select dates to check the listing is bookable but do NOT finish the booking.

[[File:Create_a_new_listing_on_Airbnb.mp4|640px]]
</div></div>

=Airbnbs review and publishing process =
Connecting to an existing lisitng or creating a new listing triggers Airbnb's automated review. The review validates the listing against the [https://www.airbnb.com/help/article/2350/what-are-the-policies-for-listings-created-through-api-connected-software API Program Listing Requirements].

Click on "Check Connection Status" to see the status at Airbnb.

If the listing is rejected, the message you see there tells you the reason. Fix the problem and the click "Update" to resubmit the listing.

Some listings require manual approval, in which case the status will remain as "ready for review". Once these listings are reviewed by Airbnb, you will see the result when you click on "Check Connection Status".

=Updates=
*Changes to availability and prices will be instantly sent to the channel.
*Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.
*Content updates are only sent on demand. If you change content you will need to click "Update" to send the changes.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> It can take Airbnb a couple of minutes to process the data we sent.

If you make changes to values which are sent from Beds24 in Airbnb they will be overridden with the next update.

=Reviews=
If a guest sends you a review, you can also view it in Beds24 via the "Mail & Actions" tab and send the guest a reply from there.

After the guest has checked-out, you can send the review to Airbnb via the "Mail & Actions" tab in the booking in Beds24.

When you provide a review text guests will automatically receive a five-star review along with the provided text four days after check-out, unless you have already manually reviewed the guest.

*Review Template: If you want to automatically review your guests enter your review text under "Auto Review Text" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING. You can personalize your review by using Template Variables.

*Manual Review: If you’re using automated reviews but wish to give the guest a rating different from five stars or change the provided text, you can manually review the guest within three days after check-out.

*Disable auto review for individual bookings: Change the setting for "Allow Review" in Mail & Action tab to "Disable"

If you have multiple properties you can set a different message for each property.

=Manage alterations and cancellations=
On the "Overview" tab of the booking you can
*Manage alteration requests from guests
*Submit alteration requests to guests
*Request cancellations from guests

=Change the Sync Type=
If you want to change the sync type all you need to do is change the setting and then press SAVE.

=Disconnect a listing=

*To disconnect a listing to manage it manually go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and click on "Disconnect".

If you want to update the listing from Beds24 you will need to reconnect it.

<div class="warning">{{#fas:exclamation-triangle}} When a listing is disconnected Airbnb resets some values to their defaults:
*minimum stay is set back to 1
* "Closed to arrival" and "Closed to departure" gets removed
*"Maximum stay" gets reset to 1125.
If you do not want these values you will need to change them. If reconnect a listing in Beds24 press "Update" after you reconnected to push the values from Beds24.
</div>

=Disconnect or terminate the connection=

*Click on "Disconnect" {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > ACCOUNTS.. This will set all your listings in this Airbnb account to "manual" and disconnect your Airbnb account from Beds24 so you can manage them manually.

You can also disconnect your Airbnb account from Beds24 in Airbnb. Log into your Airbnb account and go to ACCOUNT > PRIVACY AND SHARING > SERVICES and remove the Channelsync app.

=Options for the sync types=
==Pricing models==
Airbnb supports different pricing models.

<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Click on the "Price Data" Button to check which prices and availability will send.

===Per Day Pricing===
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Choose '''Per Day Pricing''' (the default) if you have only ONE price per date.

If you have multiple prices activated for Airbnb with different minimum stays the system will send the price with the lowest minimum stay. Of the ones with the lowest minimum stay the one with the highest occupancy will be used.

If you use daily prices with "Extra Person" prices your Daily Price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.

Only a global max. stay which is taken from {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP can send.

In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set
*The number of guests for which the daily price applies.
*An extra person price.

===Per Occupancy (LOS) Pricing===
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay.

If you use fixed prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.

If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.

The "Min Stay" set in the Calendar, Daily Prices or Fixed Prices will send.

<div class="warning">{{#fas:exclamation-triangle}} When sending different prices for different length of stay (LOS), the room restriction strategy in {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP must be set to '''Stay through'''. The restriction strategy "Arrival" may NOT calculate the correct pricing after the first night.
</div>

We can send prices up to 28 days but guests can book longer stays if there are no restrictions. Airbnb will apply the average of the price of 28 days for days 29+.

The "Max Stay" set for the room will send. Max stays set in the prices will be ignored.

<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> Beds24 sends the price for max. 16 guests. If your property accommodates more than 16 guests use "Per Day" pricing with an extra person price.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Due to limitations with Airbnbs multi calendar Airbnb can not show the correct prices in your Airbnb Extranet. The correct prices will be shown to the guest though and the prices sent from Beds24 will be applied for all bookings. If you want to check prices on Airbnb please start a booking for your listing.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Due to limitations at Airbnb if there is a change to the number of guests, Airbnb will not dynamically update the cost for extra guests if a reservation alteration is initiated by either the host or the guest.

The host can reject the reservation alteration and can update the guest count and the cost of the extra guests, then send the alteration to the main guest, who will need to accept the new reservation.

===Rate Plans===
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Restriction with Rate plans - Prices upto 1 year only will send with Rate plans, if more than 365 days are required then use Per day pricing or Per Occupancy pricing.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Airbnb DO NOT allow Request bookings with Rate Plans.

<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> '''Rate plans''' are the pricing model of choice if you want
*to offer a refundable and a non-refundable option and
**set prices for refundable and non-refundable instead of Airbnbs fixed discount option
**control the cancellation policy for refundable and non-refundable prices
**control availability of the refundable/non-refundable booking option.
*parity with other channels which support rate plans i.e. Booking.com or Expedia.

You can create up to 10 rate plans which can be used for all listings in the Airbnb account. A maximum of 2 rate plans will be displayed to guests at a given time depending on the cancellation policy. Airbnb will display one refundable and another non-refundable rate plan and out of these (a) the lowest and (b) the most flexible rate.

A price for each occupancy defined in Beds24 can be sent.
*If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.
*If you use fixed prices the Single, Double and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Preice can not be sent.

If you want to send prices for different length of stay you need a rate plan for each.

The "Min Stay" and "Max Stay" set in the Calendar, Daily Prices or Fixed Price will send.

For more information and setup instructions click [[Airbnb_Rate_Plans |here]].

==Discounts==

If you have "Early Bird" or "Last Minute" prices which are activated for Airbnb these will automatically send. Airbnb will not mark these as promotions though.

In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PRICING SETTINGS you can set:
* A discount for 2 or more days, weekly or monthly. Use either the discounts for the number of days or month/week, but not both because the discount per day will override the discount per week/month.
* Early Bird and Last Minute Discounts which Airbnb will mark as promotions.

<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > BOOKING RULES you can set Non refundable discount and the percentage 10%.
* To send the discount for '''Non Refundable''' ensure you select a sync type '''Everything,''' or you can set a non-refundable discount in your Airbnb extranet.

You can also create "Pricing Rules" directly in Airbnb, but we recommend you set all prices in Beds24 to avoid confusion.

<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Early bird or Last Minute offer are only marked as promotions if the price drops at least 10% from what Airbnb defines as the last 30 days median price. If you use both early bird and last minute and want to remove one, you will need to remove both because Airbnb will only remove them together. After you have clicked "Update" to send the change, you can reactivate the one you want to keep.

Please refer to Airbnb for more information on [https://www.airbnb.com/help/article/3421#:~:text=There%20may%20be%20a%20few,other%20discounts%20or%20promotions Discounts].

==Fees and taxes==
If you apply fees or taxes you need to send them from Beds24.
*Cleaning fee

You can set under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT.

Other fees supported by Airbnb can be sent as CUSTOM value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >AIRBNB > SPECIFIC CONTENT. If you apply a linen fee Airbnb will add this to the cleaning fee.

*PETFEE 45 (for example)

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have a price multiplier in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB, > MAPPING this will also be applied to the Cleaning fee. If you want to override this, then use a CUSTOM value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER >AIRBNB > SPECIFIC CONTENT.

*If you want to send taxes click on "Check if you are eligible to send taxes" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT. If Airbnb allows you to send taxes you can set them under "Custom". Please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span>for "Custom" for detailed instructions

<div style="display:none">
Permit / Registration/ License
In some locations Airbnb.com require the License/Registration number of the owner. Please also see under "Local legal requirements above"

If this is required for your property, please go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Permit ID" and enter your details.

Permit IDs in Beds24 are set per property. If you have a different permit Id than the one set for the property you can set a room specific permit as "Custom" value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.
</div>

=Send and receive messages =
You can get communicate with Airbnb guest directly from Beds24. This function works for:
*Confirmed bookings
*Inquiries/Requests - if you receive a message from a potential guest inquiring Beds24 will create a request booking. If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an [[Auto_Actions|Auto Action]] to automatically cancel the booking after a certain period.

You can view all messages from the "Messages" component on the DASHBOARD and individual communication from the "API Messages" tab in the booking. You and your guests will see the messages in Airbnb. When a guest sends an attachment, Airbnb makes it available for one hour. Click on “ Reload messages” to reload the image.

To use this function you should:

1. Add the component "API Messages" to your [[:Category:Dashboard|DASHBOARD]]

2. To send Auto Action Emails via messaging set "Send Message" on the "Messaging" tab in the Auto Action to one of the API options. We will remove the HTML from the message because Airbnb does not support HTML. You have the option to add a plain text message for this purpose.

Airbnb supports attachments in JPG, GIF and PNG format.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have moved the booking to a different room (manually or via dependencies), then ensure that both properties/rooms are connected with the same Airbnb account, otherwise this function will not work.

=Content for sync type "Everything"=
If you use this sync type all updates should be done in Beds24 (not in Airbnb) because changes you make in Airbnb will be overridden with the next update.
==Requirements and limitations from Airbnb==
*Phone numbers, email addresses and URLs are not allowed in the host profile.
*No internal housing codes in the Name.
*Descriptions must be unique and well written, paragraph breaks and spacing should be used. Content in ALL CAPS will lead to a listing’s rejection.
*France Only: Bed & Breakfast listings should have B&B in the title.

==Languages==
The content is sent in the language which is activated as default language for the booking page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.

If you have activated multiple languages and entered your descriptions in these we can send multiple languages if you set "Allow Multi-Language" = Yes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT. Please check the context help before changing the setting.

Following languages are supported by Airbnb and Beds24: Bahasa Indonesia, Catala, Dansk, Deutsch, English. Español, Eλληνικά, Français, Hrvatski, Italiano, Magyar, Nederlands, Norsk, Polski, Português, Suomi, Svenska, Íslenska, Čeština, Русский, עברית, ภาษาไทย, 中文, 日本語 ja
한국어.

==Property Type ==
Most of the property types which Airbnb supports can be selected in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION.

Other Airbnb property types can be added as "Custom" values in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.

== Bedrooms and bathrooms==
Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a full bathrooom.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

*If you have multiple bedrooms or bathrooms make sure you define them all.

*If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

Requirements from Airbnb:
*Studio apartments should have 1 bedroom.
*Any properties with more than 10 bedrooms must be listed as having “10 bedrooms.” On the front end this will appear as “10+ bedrooms.”

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>: Airbnb does not support all available features available in Beds24.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you add a crib in a bedroom Airbnb will display the crib as a bed. If you do not want to do this add CRIB in a new line.

BATHROOM

BATHROOM_FULL

BATHROOM_HALF

BEDROOM

BED_AIRMATTRESS

BED_BUNK

BED_CRIB

BED_COUCH

BED_DOUBLE

BED_FLOORMATTRESS

BED_FUTON

BED_HAMMOCK

BED_KING

BED_QUEEN

BED_SINGLE

BED_SOFA

BED_TODDLER

BEDROOM

BEDROOM_ENSUITE

BEDROOM_LIVING_SLEEPING_COMBO

BEDROOM_OTHER_SLEEPING_AREA

If you have a murphy bed it will send as single bed.

== Amenities ==
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP.

Amenities are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

If you provide '''"Essentials"''' you will need to tick "linens", towels and "toiletries".

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have "Accessability" amenities Airbnb requires you to provide a picture for each amenity which they review. You can add these amenities and the pictures in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT under "Custom".

You will find a list all all "Accessability" amenities below under "All Feature Codes".

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you do not select select child friendly amenities Airbnb might classify your listing as "Not safe or suitable for children (0-12 years)"

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Airbnb does not support all available feature codes. Make sure you pick five features which are supported by Airbnb.

==Pictures==
You can define in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT which pictures will be used.

Double check you have entered "Captions" for every picture.

Requirements and limitations from Airbnb:
*Airbnb requires a '''minimum of 1 picture per listing with high-resolution (800x500 pixels).
*Bedrooms should be included in the photos so that users are able to see accommodations.
*Listings with stock photos or with photos including non Airbnb watermarks will be rejected.
*Listings with photos containing contact information (email addresses / phone numbers) will be rejected.

<div class="warning">{{#fas:exclamation-triangle}} Airbnb requires Captions. If you change pictures make sure you change/add the caption in (SETTINGS) BOOKING ENGINE > PICTURES so Airbnb recognizes the new picture.</div>

<div class="warning">{{#fas:exclamation-triangle}}Be careful changing pictures when listed in an Airbnb category. If you remove or change the picture Airbnb has choosen as your category picture you will be removed from the category.</div>

== Check-in / Check-out ==
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT you can set 'Check-in start', 'Check-in end' and 'Check-out end'.

If you want to

*send different times to Airbnb than to other channels
*send 25 for check-in
*send 25 or 26 for check-out
*offer flexible check-in

you can add this in SETTINGS > CHANNEL MANAGER > AIRBNB.COM > SPECIFIC CONTENT "Custom". [[Setting/custom|More information]].

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Airbnb requires at least two hours between check-in start and check-in end.

==House Rules and Children==
*Airbnb counts children 2-12 years as guests.
*Infants from 0-2 years are not counted as guests.

By default children are allowed.

To disallow children and/or infants use the feature codes for children not allowed/infants not allowed or adults only.

If you do not allow children and/or infants Airbnb requires a textual explanation. You can add this in
SETTINGS > CHANNEL MANAGER > AIRBNB.COM > SPECIFIC CONTENT "Custom". [[Setting/custom|More information]].

For house rules you can optionally add a textual description. The house rules plus (if you want to send) their descriptions can be entered in SETTINGS-> CHANNEL MANAGER-> AIRBNB.COM-> SPECIFIC CONTENT "Custom".

==Airbnb specific content ==
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT or click on the "Edit specific content for Airbnb" link to check and customize. specific content for Airbnb.

= All feature codes =
You can also manually add bedrooms and bathrooms and amenities typing the feature codes exactly as listed below into the "Features" field.

Example: One bedroom with a double bed and a crib

BEDROOM BED_DOUBLE BED_CRIB

Example: The property has 2 bathrooms one full and one half

BATHROOM_FULL
BATHROOM_HALF

Add feature codes one for each feature separated by spaces.

Example: A property has a kitchen, television and internet
KITCHEN TELEVISION INTERNET

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Airbnb does not support all available feature codes and there are also Airbnb specific features which can be manually added in the "features" settings. These feature codes are supported:

==Amenities==
AIR_CONDITIONING

BEACH_ESSENTIALS

BALCONY

CEILING_FAN

CLEANING_PRODUCTS

CLOSET

CLOTHES_DRYINGRACK

CO_DETECTOR

CONDITIONER

DRYER

ELEVATOR

EXTRA_PILLOWS_BLANKETS

EV_CHARGER

FAN_PORTABLE

FIRE_EXTINGUISHER

FIRE_PIT

FIREPLACE

FIRST_AID_KIT

GAMES

GARDEN

GRILL

GRILL_EQUIPMENT

HAIR_DRYER

HAMMOCK

HANGERS

HEATING

IRON_BOARD

LAUNDROMAT

LINENS (if all of TOILETRIES, TOWELS and LINENS are used, this sends as "Essentials")

LIVING_ROOM

MOSQUITO_NET

OUTDOOR_DINING_AREA

OUTDOOR_FURNITURE (for outdoor seating)

PARKING

PARKING_PAID

PARKING_POSSIBLE

PIANO

POOL_TABLE

PRIVATE_ENTRANCE

RESORT

ROOM_DARKENING_SHADES

SUN_CHAIRS

TOILETRIES (body soap)

SAFE

SAFETY_CARD

SHAMPOO

SHOWER_GEL

SMOKE_DETECTOR

SOAP

STEREO

TOWELS

TRASH_COMPACTER

WASHER

WATER_HOT

==Business==

==Entertainment==
BOOKS

BOWLING

MINIATURE_GOLF

TV

CABLE

VIDEO_GAMES

==Food and Drink==
BREAKFAST_INCLUDED

==Internet==
ETHERNET

INTERNET

WIFI

WIFI_POCKET

==Kitchen==
KITCHEN

KITCHENETTE

KITCHEN_OUTDOOR

BAKING_SHEET

BLENDER

COFFEE

COFFEE_MAKER

COOKING_BASICS (is sent if both "DISHES_UTENSILS" and "SPICES" is selected)

DISHES_UTENSILS (is sent in combination with "SPICES" as "Cooking Basics")

DINING_TABLE

DISHWASHER

FREEZER

GLASSES_WINE

KETTLE

OVEN

RICE_MAKER

STOVE

REFRIGERATOR

REFRIGERATOR_MINI

RICE_MAKER

SPICES (is sent in combination with "DISHES_UTENSILS" as "Cooking Basics")

TOASTER

==Location==
BEACH_FRONT

LAKE (lake access in Airbnb)

SKI_IN

SKI_OUT

WATER_VIEW

==Pets==
PETS_CONSIDERED

==Pool & Wellness==
GYM

POOL

POOL_HEATED

POOL_INDOOR

POOL_PRIVATE

SAUNA

==Services==
DOORBELL

DOORMAN

RECEPTION_24HOUR

LUGGAGE_DROPOFF

CLEANING_BEFORE_CHECKOUT

BICYCLE

BICYCLE_RENTAL

==Sports==
BOAT_SLIP

FITNESS_CENTER (for exercise equipment)

KAYAK_CANOE

TABLE_TENNIS

==Suitability==
ADULTS_ONLY

CHILDREN_NOT_ALLOWED

EVENTS_ALLOWED

INFANTS_NOT_ALLOWED

LAPTOP_FRIENDLY

LONG_TERM_RENTERS

SMOKING_ALLOWED

==Accessibility==
PARKING_DISABLED

STEP_FREE_ACCESS_BATHROOM

GRAB_RAILS_IN_SHOWER

GRAB_RAILS_IN_TOILET

ROLLIN_SHOWER

SHOWER_CHAIR

WIDE_DOORWAY_BATHROOM

TUB_WITH_SHOWER_BENCH

WIDE_CLEARANCE_TO_SHOWER_AND_TOILET

STEP_FEE_ACCESS_BEDROOM

WIDE_DOORWAY_BEDROOM

SINGLE_LEVEL_HOME

COMMON_SPACE_STEP_FREE_ACCESS

COMMON_SPACE_WIDE_DOORWAY

HOME_STEP_FREE_ACCESS

PATH_TO_ENTRANCE_LIT_AT_NIGHT

HOME_WIDE_DOORWAY

==Family==
CHANGING_TABLE

BABY_BATH

CRIB

PACK_N_PLAY_TRAVEL_CRIB

FIREPLACE_GUARD

BABY_MONITOR

OUTLET_COVERS

PLAY_AREA_INDOOR

PLAY_AREA_OUTDOOR

STAIR_GATES

TABLE_CORNER_GUARDS

WINDOW_GUARDS

CHILDRENS_DINNERWARE

BABYSITTER_RECOMMENDATIONS

==Bedroom==
BEDROOM

BEDROOM_ENSUITE

BEDROOM_LIVING_SLEEPING_COMBO

BEDROOM_OTHER_SLEEPING_AREA

BED_AIRMATTRESS

BED_BUNK

BED_CRIB

BED_COUCH

BED_DOUBLE

BED_FLOORMATTRESS

BED_FUTON

BED_HAMMOCK

BED_KING

BED_QUEEN

BED_SINGLE

BED_SOFA

BED_TODDLER

==Bathroom==
BATHROOM

BATHROOM_FULL

BATHROOM_HALF

BATH_BIDET

BATH_SHOWER_RAIN

= Troubleshooting and common errors =

==Troubleshooting==
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You need to complete the API onboarding flow before publishing the listing
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Beds24 sent the data but the Airbnb requires you to complete the registration process. Try the following:
1. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PUBLISH = NO, click Save.
2. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING > scroll to the listing and click 'CHECK CONNECTION STATUS'
3. Click on 'Request review at Airbnb' (red button)
4. Refresh the page then click on the Airbnb listing id.
5. Go to your Airbnb Account, switch to Hosting, and click on 'Fix Issues' button for the listing.
6. Click on 'FIX' and follow the registration steps from Airbnb.
7. Click 'Publish'
<embedvideo service="youtube"><embedvideo service="youtube">https://youtu.be/gLwJWPTgrdw</embedvideo>
</div></div>

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Unable to perform action. Please try again later or contact support if you need immediate assistance
</div>
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Go to your Airbnb Account, switch to Hosting, and follow the steps in Airbnb to verify your account.
</div></div>

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Unfortunately, a server error prevented your request from being completed. Airbnb may be undergoing maintenance or your connection may have timed out. Please try again.
</div>
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If you continue to see this error message being reported, then check if there is an outage at Airbnb, we will send an update as soon as their system is restored.
Or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING > scroll to the listing and click 'UPDATE'.
</div></div>

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Calendar will not Load, it will only show a loading spinner wheel.
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Please check that you have prices set and they are sending to AirBnb, have a look under
{{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > MAPPING, and click on "Price Data" to check if prices are being sent to AirBnb.
</div></div>

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Sorry, we cannot activate your listing.
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It seems you have an issue with your “Booking settings” in your Airbnb account. Please log into your Airbnb account and check what is set under the tab Booking Settings. You can find more information here: https://www.airbnb.com/help/article/1353/how-do-i-choose-who-can-instant-book-my-place
</div></div>

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Listing shows as "Importing" in the Airbnb Extranet
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Beds24 sent the data but it is stuck at Airbnb. Try the following:
1. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING
2. Click on "Disconnect"
4. Refresh the page then connect again
5. Wait a bit and then check the "Connection status"
If you then still see "Importing" in Airbnb contact Airbnb support and ask them to check why your listings are stuck. You might need to insist that they forward your request to someone who is qualified to do so.
</div></div>

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You have reached your Airbnb access quota
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Wait ten minutes and then try again. If it continues repeatedly let us know.
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Your listing has been temporarily paused and can't be turned on until you reactivate it.
</div>
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If you do not know what the problem is please check the Email Airbnb sent you, the messages in your Airbnb account or contact Airbnb support and ask them to help.
</div></div>

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No "Update Airbnb" button
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If you do not see an "Update Airbnb" button the connection is lost. Click the "Connect to Airbnb" Button. After the connection is restored you will see the update button.
</div></div>

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Messages do not send or import to Beds24
</div>
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Log into your Airbnb account and go to ACCOUNT -> PRIVACY AND SHARING. If you do not see 'Access and respond your messages' in the list of permissions, disconnect and then reconnect the Airbnb account.
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Airbnb account is not connected, please connect account
</div>
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Log into your Airbnb account
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Can not connect an Airbnb Account, no error message shown.
</div>
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Please check you are logged out of all airbnb accounts at airbnb before trying to connect a new one to beds24.

It could be that you are already logged into a connected airbnb account so airbnb send you back to beds24 when you click the connect button.
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Receiving Requests/Inquiries for dates already booked
</div>
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The problem is caused because Airbnb thinks your listing is a multi unit with more than one bookable unit.
This can happen if at any time you had a qty greater than one.
Once it happens, the only way to set it back to a standard listing is to disconnect the listing from Beds24 and then reconnect it.
This is because it is Airbnb policy not to change this listing type while it is connected.
It will then connect immediately as a standard listing with a qty of one and the calendar will sync properly.
</div></div>

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No prices/availability in Airbnb
</div>
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Your max_days_notice setting in Airbnb is set to zero which is making the listing unavailable.
You can adjust it directly in Airbnb, it is called maximum advance notice or similar.
Or you can set it to a specific value in Beds24 (Max Days in Advance = 365) and upload it to Airbnb via the Export to Airbnb button.
Note: {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PRICING > Max Days in Advance = No Limit in Beds24 will not change the value already set in Airbnb.
</div></div>

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Availability in Beds24/Dates closed in Airbnb
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When Airbnb bookings have been marked as "Cancelled by Host" Airbnb will not reopen dates where you have previously cancelled a booking. The dates should be available at all other channels.
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Representative Inventory (Listings on Airbnb only)
</div>
<div class="mw-collapsible-content">
The problem is caused because Airbnb thinks your listing is a multi unit with more than one bookable unit.
This can happen if at any time you had a qty greater than one.
Once it happens, the only way to set it back to a standard listing is to disconnect the listing from Beds24 and then reconnect it.
This is because it is Airbnb policy not to change this listing type while it is connected.
It will then connect immediately as a standard listing with a qty of one and the calendar will sync properly.
</div></div>

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Content changes are not showing in Airbnb
</div>
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The problem is caused when you have 'locked_attributes' in Airbnb. The content will be sent to Airbnb, and ignored as the attributes are locked.
To check which attributes are locked, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING, scroll down to the rooms and click 'Content in Airbnb' and search for locked_attributes', login to your Airbnb extranet and unlock the attributes so you can manage them from Beds24.
</div></div>

==Common Errors==

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Not Processed
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Airbnb had a temporary problem processing the updates we send. This normally comes good by itself when Airbnb fixed the problem. Wait a bit then press "Update" wait for Airbnb to process the update you just sent and then click "Update status". If the problem persists after a couple of hours notify us via a support ticket.
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You do not have permission to access this resource
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Click "Disconnect" and then reconnect the room to your listing in Airbnb.
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Not Connected
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You have disconnected the listing in Airbnb. Click "Disconnect" and then reconnect it.
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Lat/Long outside of hosting country OR Lat/lng outside of hosting country OR Please set latitude/longitude in valid country for your listing
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Check the country under which you have registered your Airbnb account is the same as the country your property is in. Check your settings for "Latitude" and "Longitude" are correct and match the address you have given.
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Sorry, please contact support if you need to change the market of your listing.
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Check if your settings for "Latitude" and "Longitude" are correct and do match the address you have given. Airbnb uses Google maps to validate addresses. You can check with address and latitude/longitude is in Airbnbs system when you click on "View all listings" and then on "content in Airbnb". If required, correct your data and then click "Update Airbnb". Check your Google map entry and if it is incorrect request Google maps to correct your location. If the error message persists go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT and set "Update Address" = No or contact Airbnb support. Give them the error message, your coordinates and your address and ask them to forward your request to someone in their team who is authorized to fix the problem at their end.
</div></div>

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You can't change your listing's address once you've started receiving reservation requests. If you need to make an update, please contact support.
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Please check your address details in Beds24 match the details at Airbnb, if you need to change them, please contact Airbnb support and ask them to assist.
If you do not need to change your address details then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT and set "Update Address" = No.
</div></div>

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Cannot change address in status Auto closed (availability). Please contact the local support for assistance.
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Please check your address details in Beds24 match the details at Airbnb, if you need to change them, please contact Airbnb support and ask them to assist.
If you do not need to change your address details then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT and set "Update Address" = No.
</div></div>

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The listing is in a prohibited vacation rental market. Please go to Airbnb to fix these issues.
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Your listings is in an area for which Airbnb does not allow the use of the API connection. Contact Airbnb support and ask them to fill out the "Market Clearance Requests for Policy Form". This will the go the the department which can lift the restriction.
</div></div>

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Last Error: [400] Error ID: XXXXXXXXX. There was an error processing the request. Your daily price is too low. The minimum is 13$
</div>
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Go to Settings > Channel Manager > Property Content > Room Content and set a Rack Rate of at least 9€.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Airbnb calculates prices based on USD so what they calculate changes with the currency exchange rate.
</div></div>

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Last Error: [400] Error ID: XXXXXXXXX. There was an error processing the request. Please use a base price of at least €9 but no more than €21,467.
</div>
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Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > PROPERTY CONTENT > ROOM CONTENT and set a Rack Rate which meets Airbnb's requirements.
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Your longer stay discount must be greater than or equal to your shorter stay discount.
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Check your discounts set in {{#fas:cog}} (SETTINGS) > AIRBNB > SPECIFIC CONTENT > PRICING, ensure the logic of your discounts meets Airbnb requirements.
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set, a discount for 2 or more days, weekly or monthly. Use either the discounts for number of days or month/week but '''not both''' because the discount per days will override the discount per week/month.
</div></div>

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The listing is subject to city registration. Please submit an application or input existing registration details
</div>
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Airbnb require you to register your permit ID. Usually they will provide a link to a page inside the Airbnb system to do this. If you are unsure please ask Airbnb how to register. Also make sure you have entered your permit ID into Beds24 ({{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Permit ID").
</div></div>

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There was an error processing the request. Hosting model validation error
</div>
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For some regions the payout method needs to be set up before publishing the listing. Please log into your Airbnb account and set up the payout method.
</div></div>

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You need to complete the API onboarding flow before publishing the listing
</div>
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Login to your Airbnb Account, go to the listing, then click 'Fix' follow the instructions to complete the registration.
</div></div>

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Listing is classified not suitable for children
</div>
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Airbnb explains [https://www.airbnb.com/help/article/1348/if-i-specify-that-my-listing-is-safe-or-suitable-for-children--what-should-i-know here] how to specify that your listing is safe or suitable for children.
</div></div>

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Too many redirects
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Most likely you are using external pictures which do not link directly to your pictures or which redirect to another page. Using links to their storage place is not possible. You need to use direct links to your pictures.
</div></div>

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document_url has already been taken.
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You see this error if you have previously connected the room to another Airbnb account. Log into this Airbnb account and stop the sync for this listing. If you can not do this send us a support ticket asking us to delete the URI from the endpoint.
</div></div>

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Expired Token
</div>
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Check if the listing has been deleted in Airbnb. If so you will need to send it again from Beds24.
</div></div>

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The document has no document element
</div>
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Check if the listing has been deleted in Airbnb. If so you will need to send it again from Beds24.
</div></div>

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Your listings are almost ready
</div>
<div class="mw-collapsible-content">
If after some time you still see "Your listings are almost ready" after clicking Beds24 Channel Manager Sync" in Airbnb and see "In progress" on the "Listings" page check that "Publish = Yes is set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.
</div></div>

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Listing failed to import
</div>
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Click on "Disconnect" then click on "Delete from Airbnb". Fix content errors. Then go back an publish the listing again.
</div></div>

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Smart Pricing was not deactivated before connecting
</div>
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If you forgot to deactivate smart pricing before setting the connection up you can do so from your mobile.

</div></div>

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Access denied to Airbnb
</div>
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Airbnb's server is currently unavailable. Try again later.
</div></div>

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Please select a consistent property type and property group.
</div>
<div class="mw-collapsible-content">
Check the 'Property Type" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and the 'Listing Type' match with the 'Property Type Group' you have selected in{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT. Check the (?) for Property Type Group for the correct Listing Type for each group. Please also note that Airbnb has regional restrictions for some property types. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on which combinations are allowed. Check with Airbnb support if you have a problem with your property type.
</div></div>

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Please specify the property and listing type
</div>
<div class="mw-collapsible-content">
Check the 'Property Type" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and the 'Listing Type' match with the 'Property Type Group' you have selected in{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT. Check the (?) for Property Type Group for the correct Listing Type for each group. Please also note that Airbnb has regional restrictions for some property types. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on which combinations are allowed. Check with Airbnb support if you have a problem with your property type.
</div></div>

<div class="mw-collapsible mw-collapsed">
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This listing's property type does not support multiple inventories.''' OR '''room_type_invetory_not_supported
</div>
<div class="mw-collapsible-content">
Check the 'Property Type" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and the 'Listing Type' match with the 'Property Type Group' you have selected in{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT. Check the (?) for Property Type Group for the correct Listing Type for each group. Please also note that Airbnb has regional restrictions for some property types. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on which combinations are allowed. Check with Airbnb support if you have a problem with your property type.

</div></div>

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Not enough beds for person capacity
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > FEATURES and click on 'edit Bedroom' tab, select the appropriate room/bedroom configuration for your listing.
</div></div>

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Not enough beds in room configuration
</div>
<div class="mw-collapsible-content">
You do not have the appropriate bed configuration for the number of people you have selected in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > Max Guests. Scroll to FEATURES and click 'edit Bedroom' and select the appropriate number of bedrooms/beds for your guests.
</div></div>

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Sorry, we can't add that amenity right now. Please try again later.
</div>
<div class="mw-collapsible-content">
This was a transient error caused by an update to the Airbnb amenities data format. The error message should not repeat but if you continue to receive error emails, then please create a SUPPORT ticket.
</div></div>

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Please make sure a photo has been uploaded before adding accessibility amenity. If the previous review rejects your photos, you need to upload a new photo
</div>
<div class="mw-collapsible-content">
You are trying to send an accessibility amenity but do not provide a picture for this amenity. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT where you can add the accessibility amenity with a picture in "Custom". Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for further instructions.
</div></div>

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All caps isn't allowed in listing titles.
</div>
<div class="mw-collapsible-content">
Airbnb do not allow the Listing Name to be ALL Caps. Check the details in each of the sections below.
*Go to {{#fas:cog}} (SETTINGS) PROPERTIES > NAME
*Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > NAME
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > DESCRIPTIONS
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Emojis/Special Characters isn't allowed in listing titles.
</div>
<div class="mw-collapsible-content">
Airbnb do not allow the Listing Name to have emojis or special characters. Check the details in each of the sections below.
*Go to {{#fas:cog}} (SETTINGS) PROPERTIES > NAME
*Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > NAME
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > DESCRIPTIONS

</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Please select a consistent property type and space type
</div>
<div class="mw-collapsible-content">
Check the details you have set in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION > PROPERTY TYPE, allow the setting you have selected in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PROPERTY TYPE GROUP > LISTING TYPE. Use (?) Context help for the list of Property Types and Listing Types for Airbnb.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
You can only host long-term rentals
</div>
<div class="mw-collapsible-content">
Go to your Airbnb Account, switch to Hosting, and click on 'Fix Issues' button for the listing.
Follow the registration steps from Airbnb.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
custom_daily_price_too_low_for_cleaning_fee''' OR '''Based on your cleaning fee of € XXX, the minimum nightly price you can charge is € YYY
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > CUSTOM and change your Cleaning fee.
OR
Go to the Calendar and update the daily prices.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Listings of different pricing_availability_model_type can not use this endpoint.
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and click 'UPDATE' for each room/listing.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >Suspended_state_appeal
</div>
<div class="mw-collapsible-content">
Airbnb suspended the account. Please contact Airbnb support about this.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
You can only accept long-term rentals (30 or more)
</div>
<div class="mw-collapsible-content">
You have selected the 'Feature' = LONG_TERM_RENTERS in {{#fas:cog}} (SETTINGS) PROPERTIES > FEATURES or {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > FEATURES. Remove the Feature then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and click 'UPDATE' for each room/listing.
</div></div>

Setting/customroom booking

2026-03-20T11:17:07Z

Ella:

Custom values can be defined to specify specific values for this channel only. This will override the values you have set generally. Add the parameters one per line. Available parameters are:

PERMIT

Example:

PERMIT AB01244

This will send AB01244 as permit ID for this room to this channel instead of the one defined per property.

'''Taxes and fees - Values can be set for Property or Room.'''

Taxes and fees can apply per stay, per day, per person and night or as a percentage.

Examples:

CITYTAX - citytax applies per stay

CITYTAXDAILY - citytax applies per day

CITYTAXPERSONNIGHT - citytax applies per person and night.

CITYTAXPERCENT - a percentage is added for citytax.

VATRATEPERCENT - will send the vat rate for your property.

AIRCONDITIONINGFEE

AIRPORTSHUTTLEFEE

CLEANINGFEE

ELECTRICITYFEE

GASFEE

GOODSANDSERVICESTAX

GOVERNMENTTAX

HEATINGFEE

INTERNETFEE

LINENFEE

LOCALCOUNCILTAX

MUNICIPALITYFEE

OILFEE

RESIDENTIALTAX

PARKINGFEE

PARKINGFEEDAILY

PARKINGFEEHOURLY

PETFEE

RESORTFEE

SERVICEFEE

TOURISMFEE

TOWELFEE

TRANSFERFEE

WATERUSAGEFEE

WOODFEE

Examples:

RESORTFEEPERCENT 5

In this example 5% will be added as resortfee.

LINENFEEDAILY 10

In this example a fee of 10 per day will apply for linen.

LINENFEEPERSON 10

In this example a fee of 10 per person will for the whole stay will apply for linen.

LINENFEEPERSONNIGHT 10

In this example a fee of 10 per person and night will apply for linen.

PARKINGFEEHOURLY 5

In this example the fee for parking is 5 per hour.

PETFEE 10

In this example we will send that a fee applies for pets. Booking.com will not display the amount though.

'''4.1 Future Charges'''

The Booking.com Charges API allows setting date-based fees/taxes using '''FROM''' and '''TO'''.

'''Format:'''
<pre>
FEENAME=amount FROM=YYYY-MM-DD TO=YYYY-MM-DD
</pre>

'''Example:'''
<pre>
AIRPORTSHUTTLEFEE=12 FROM=2026-03-09 TO=2026-05-31
</pre>

The fee applies only within the defined date range. Outside this period, the previous value applies.

'''Notes:'''

* '''FROM''' is optional (defaults to today)
* '''TO''' is optional (applies indefinitely if not set)
* Both formats are supported:
<pre>
FEENAME 10
FEENAME=10
</pre>

'''Unsetting a charge:'''
<pre>
FEENAME=0 FROM=YYYY-MM-DD
</pre>

'''Rules:'''

* Charges cannot overlap
* Avoid using past dates (may cause unexpected results)
* On import, '''FROM''' is only set if it is in the future

'''Booking.com UI behavior:'''

Updating charges may create duplicate entries instead of replacing existing ones.

Recommended flow:
1. Remove existing charges
2. Sync
3. Add new values
4. Sync again

'''Bathroom Attributes:'''

If you want to send additional bathroom features you can add these manually: Copy from the list below and go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP
and paste the value into the Features box.

Bathroom can include attributes.
Add the attributes' values as a single line in "Custom" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help {{#fas:question-circle}} for information.

TYPE:<br>
: • TYPE_PRIVATE<br>
: • TYPE_SHARED<br>

LOCATION:<br>
: • LOCATION_ENSUITE<br>
: • LOCATION_NEXT_DOOR<br>
: • LOCATION_DOWN_THE_HALL<br>
: • LOCATION_IN_THE_HALLWAY<br>
: • LOCATION_OPPOSITE_THE_ROOM<br>
: • LOCATION_OTHER<br>
: • LOCATION_INSIDE_THE_UNIT<br>

GENDER (hostels):<br>
: • GENDER_MIXED<br>
: • GENDER_MALE<br>
: • GENDER_FEMALE<br>

'''Example:'''
<pre>
Apartment/Hotels
BATHROOM BATH_SHOWER BATH_TOILET BATH_TUB BATH_BIDET TYPE_PRIVATE LOCATION_ENSUITE

Hostels
BATHROOM BATH_SHOWER BATH_TOILET BATH_TUB BATH_BIDET TYPE_SHARED LOCATION_DOWN_THE_HALL
</pre>

'''Validation (Booking.com):'''
* Hotels: bathrooms count 0–20
* Homes: bathrooms count 0–20; location optional (allowed values depend on unit_type)
* Hostels:
** 0–1 private, 0–5 shared
** Shared bathrooms require GENDER
** Must include at least one of SHOWER, TOILET, SINK, BATH
** Valid locations: ENSUITE | NEXT_DOOR | DOWN_THE_HALL | OPPOSITE_THE_ROOM | IN_THE_HALLWAY | OTHER

For Homes & Hostels, multiple bathrooms can be specified: one bathroom per line.

Booking.com: Create and update properties and rooms on Booking.com

2026-03-20T08:34:48Z

Ella:

[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Troubleshooting]]
<div class="heading">Booking.com: Create new properties and rooms</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.

<div class="warning">{{#fas:exclamation-triangle}} Click [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|here]] if you want to import properties from Booking.com to Beds24. </div>

=Summary=
<div class="summarybox">
If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions.

Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].
</div>
==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# You need to have at least one amenity per room.
# Bed configuration needs to be specified for each bedroom.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# You need a cancellation policy.
# If you need a license number you need to enter it in Beds24 so we can send it.

== Rate Plans and Prices ==
The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.

One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING.

If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.

Price in which "Booking.com" is ticked will send.

<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send.

For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].

==Limitations==
*Descriptions can be sent to Booking.com from Beds24. Booking.com may use this information to enhance the property description rather than publishing it exactly as provided.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support to assist you.
**"Nearest" features
**Extra bed options
**Extra child options
**Security deposit
**Prepayment
**How to arrive texts
**Added attractions
**Transit texts

=Step by Step Guide to send a new property from Beds24 to Booking.com=
<div class="warning">{{#fas:exclamation-triangle}} This will create a new property on Booking.com. If you already have a property on Booking.com use [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on how to connect it to synchronise prices and availability. </div>

Exporting a property is a complex process so the instructions need to be followed carefully. Click on "Expand" to view the details for each step.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Store your legal entity ID
</div>
<div class="mw-collapsible-content">
You need a Booking.com group account if you want to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.

1. If you see a "Group Home" tab when you log into Booking.com

Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then store it for you.

2. If you do not see a "Group Home" tab when you log into Booking.com
*Click on "Request Legal Entity ID"
*Check your the corporate information available in Beds24 is correct. If required adjust it.
*Click on "Send Request"
This will trigger Booking.com to send you a contract. Check your Email address and sign the contract.

<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property you will see the message "Partner Card not found for the given data" when you click on "Check Status". You can ignore this message because Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Check your content meets Booking.coms requirements
</div>
<div class="mw-collapsible-content">
*Click on the "View content". If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
*As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Push property and rooms
</div>
<div class="mw-collapsible-content">
After your legal entity ID is registered and your content meets Booking.coms requirements you can push properties and rooms:
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT
##Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.
##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory.
##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.
##Click on the "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent.
##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING
##Click on "Price Data" to check which prices and availability will send. If required adjust your prices.
##Set "Activate" = Activate to push prices and availability to Booking.com.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4: Assign pictures
</div>
<div class="mw-collapsible-content">
Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5: Open the property'''
</div>
<div class="mw-collapsible-content">
#To open the property click on the "Property" button next to the property and select "Open Property".
#Click on the "Check Status" button. Properties with status “XML Ready to Open” will automatically open within 24 hours.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 6: Check your status on Booking.com
</div>
<div class="mw-collapsible-content">
You can access your property score on Booking.com and suggestions on how to improve your properties performance.
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT
*Click on the "Check Status" button

This is what the different status values mean:
*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)
*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.
*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6.

*Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.
*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.
*Duplicate: This property has been found to be a duplicate of another property.
*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information.

</div></div>

=Add countries to your Legal Entity ID=
Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.

Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.
*Click on the "View details". You will see your "Contract Countries"at the bottom
*Click on "Add Countries" to add more countries
</div></div>

=Content Requirements and how to set your content up=

==Property Description==
The property description can be set in two locations:

{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > PROPERTY DESCRIPTION → This description is used for all channels.

{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > DESCRIPTION → This description is specific to Booking.com.

If both are filled, the Booking.com SPECIFIC PROPERTY CONTENT description will be used for Booking.com only.

The description entered here is sent to Booking.com when creating or updating a property.

Booking.com uses this information to enhance the property description shown to guests, support AI-generated responses to guest questions, and provide additional context about the property and destination.

Please note:
* Booking.com may not publish the description exactly as written.
* The information may be used selectively or combined with existing content.
* In some cases, Booking.com may choose not to display the provided content.

We recommend providing clear and detailed information about your property to improve how it is presented to guests.

== Property Settings ==

=== Invoice Settings ===

Invoice Settings define the legal entity (company) that owns or manages the property and is used for Booking.com onboarding and billing.

These details are required by Booking.com and must be complete and accurate.

'''Fields:'''
* Legal Name – Registered legal name of the business
* Contact Person – Main contact for invoicing
* Address – Full legal address
* Country
* City
* Postal Code
* State (if applicable)

'''Important:'''
* These settings apply only to Booking.com
* Missing or incorrect data may cause errors during onboarding
* Properties may not be fully activated until all required details are provided

== Contacts ==

=== Invoices Contact ===

The Invoices Contact is the person Booking.com will contact to discuss invoices and billing matters.

This is separate from the legal entity defined in ''Invoice Settings''.

'''Fields:'''
* First Name
* Last Name
* Email
* Phone

'''Important:'''
* Used for communication only
* Ensure the contact details are correct and monitored

=== Reservations Contact ===

Person Booking.com will contact regarding reservations and guest communication.

* First Name
* Last Name
* Email
* Phone

==Policies and House Rules==

===Custom Values===
'''Pets''' (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROPERTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are:

PETS_CONSIDERED

PETS_NOT_ALLOWED

PETS_SERVICE_ONLY

If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

'''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are:

SMOKING_ALLOWED

SMOKING_NOT_ALLOWED

SMOKING_AREAS

'''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are:

EVENTS_ALLOWED

'''Quiet hours (only for vacation rentals)''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values.

===Cancellation Policies===
'''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.

==Fees and Taxes==
*Fees and taxes can be added in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

*VATRATEPERCENT 19 will send the VAT rate as 19% to Booking.com.

==Room Configuration: Define Bedrooms and Bathrooms==
Bedrooms and bathrooms can be set up for the property ( {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS > SET UP).

*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
*Criteria which only applies to one room should be entered in the room.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.

Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in {{#fas:cog}} (SETTINGS) PROPERTIES >ROOMS > SET UP.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

If you want to send additional bathroom features you can add these manually: Copy from the list below and go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP
and paste the value into the Features box.

Bathroom can include attributes.
Add the attributes' values as a single line in "Custom" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help {{#fas:question-circle}} for information.

'''Bathroom Attributes:'''

TYPE:<br>
: • TYPE_PRIVATE<br>
: • TYPE_SHARED<br>

LOCATION:<br>
: • LOCATION_ENSUITE<br>
: • LOCATION_NEXT_DOOR<br>
: • LOCATION_DOWN_THE_HALL<br>
: • LOCATION_IN_THE_HALLWAY<br>
: • LOCATION_OPPOSITE_THE_ROOM<br>
: • LOCATION_OTHER<br>
: • LOCATION_INSIDE_THE_UNIT<br>

GENDER (hostels):<br>
: • GENDER_MIXED<br>
: • GENDER_MALE<br>
: • GENDER_FEMALE<br>

'''Example:'''
<pre>
Apartment/Hotels
BATHROOM BATH_SHOWER BATH_TOILET BATH_TUB BATH_BIDET TYPE_PRIVATE LOCATION_ENSUITE

Hostels
BATHROOM BATH_SHOWER BATH_TOILET BATH_TUB BATH_BIDET TYPE_SHARED LOCATION_DOWN_THE_HALL
</pre>

'''Validation (Booking.com):'''
* Hotels: bathrooms count 0–20
* Homes: bathrooms count 0–20; location optional (allowed values depend on unit_type)
* Hostels:
** 0–1 private, 0–5 shared
** Shared bathrooms require GENDER
** Must include at least one of SHOWER, TOILET, SINK, BATH
** Valid locations: ENSUITE | NEXT_DOOR | DOWN_THE_HALL | OPPOSITE_THE_ROOM | IN_THE_HALLWAY | OTHER

For Homes & Hostels, multiple bathrooms can be specified: one bathroom per line.

SHOWER

SEPARATE_TOILET_AREA

BATH_TUB

MARBLE_BATHROOM

BATH_BIDET

BATH_JETTED_TUB

WHIRLPOOL

BATH_TUB_WHIRLPOOL_SEPARATE

SEPARATE_TOILET_AREA

BATH_TUB_OVERSIZED

GRECIAN_TUB

BATHTUB_ONLY

SHOWER_ONLY

BATH_SHOWER

BATH_OR_SHOWER

TUB_SHOWER_SEPARATE

TUB_OR_SHOWER_SEPARATE

PHONE_IN_BATHROOM

You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.

==Meals==
If you offer meals you can set these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

==Accepted Payments==
The card types you have ticked in {{#fas:cog}} (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Cash only" will be sent.

<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.

==Amenities==
Amenities can be set up for the property ( {{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS) > PROPERTIES >DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.

==Pictures==
*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent.
*Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.
*Booking.com requires tags. You can add tags when you go to {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES then click on the 'Manage' button. For a list of all tags which Booking.com support scroll down to "All Tags"

Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.

==Security deposit==
You can set a security deposit
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.

If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.

You can override these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".

==License (rentals only)==
When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.

==Type of Residence, Property managed by (rentals only)==
*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
*Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".

==Key Collection (rentals only)==
If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT.

==Star Rating (hotels only)==
If you have a star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom".

==Properties in France==
Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".

= Common Errors =
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Partner Card not found for the given data
</div>
<div class="mw-collapsible-content">
Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Authorization error. Access denied while trying to update hotel xyz
</div>
<div class="mw-collapsible-content">
The property is not activated for the use of the content API, Code 737 - Access denied trying to update hotel
Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No availability pushed
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 150 - Changes are not permitted.
</div>
<div class="mw-collapsible-content">
This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address

Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Hotel has non-Latin characters in name
</div>
<div class="mw-collapsible-content">
Adjust your property name to contain only latin letters and numbers.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
xx not allowed as room name
</div>
<div class="mw-collapsible-content">
to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'Invalid phone number / The phone number (number) is not valid for international calling
</div>
<div class="mw-collapsible-content">
Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No hotel facilities defined
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No resolvable address is specified
</div>
<div class="mw-collapsible-content">
Booking.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No contacts specified
</div>
<div class="mw-collapsible-content">
Add a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Invalid checkin/checkout'
</div>
<div class="mw-collapsible-content">
Check that the formats for Check-in and Check-out are correct.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Property has no licence number / PropertyLicenseNumber is mandatory for this location'
</div>
<div class="mw-collapsible-content">
Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
duplicates for room name
</div>
<div class="mw-collapsible-content">
Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Room name does not correspond to Room Type
</div>
<div class="mw-collapsible-content">
Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Invalid occupancy for this room type
</div>
<div class="mw-collapsible-content">
The number of guest set for this room is not allowed to the chosen room type.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Room (room_id) does not have kitchen or kitchenette
</div>
<div class="mw-collapsible-content">
The room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No defined facilities for specified room
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No photos uploaded for specified room
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Property has pending photo requests
</div>
<div class="mw-collapsible-content">
Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY
</div>
<div class="mw-collapsible-content">
See above how to add a country to your Legal Entity ID.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)
</div>
<div class="mw-collapsible-content">
The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type to an appropriate setting.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Invalid checkin/checkout
</div>
<div class="mw-collapsible-content">
No checkin or checkout allowed times, has been set in Booking.com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'
</div>
<div class="mw-collapsible-content">
The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "Get names" next to Room Type Name and select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 121 - Accommodation not contracted
</div>
<div class="mw-collapsible-content">
See above how to add a country to your Legal Entity ID.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
This SPO Hotel has not given invoice details or signed contract
</div>
<div class="mw-collapsible-content">
You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No Products defined,'No rates defined, No rooms active'
</div>
<div class="mw-collapsible-content">
Check if you have sent rooms.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location
</div>
<div class="mw-collapsible-content">
You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location
</div>
<div class="mw-collapsible-content">
You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'
</div>
<div class="mw-collapsible-content">
You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
XML: Being built
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Invoice check failed for hotelId: 1234567 with errors => [recipient not set]
</div>
<div class="mw-collapsible-content">
Go to Booking.com Extranet > Finance > Finance settings > Invoice details. Edit and complete the fields, especially ‘For the attention of’ (invoice recipient), then save. Then go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above
</div></div>

=Update Content to Booking.com=
You can update pictures, house rules and content data for properties and pictures and content for rooms in Booking.com.

#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.
#Click "Update to Booking.com" for the property or room you want to update.
#Click on the "View content" link to see what will send.
#If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update to Booking.com", select what you want to send and click "Confirm".

Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.

<div class="warning">{{#fas:exclamation-triangle}} Click on the "View content" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>

=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.

= All Feature codes =

If you need to add one of the feature codes to your property, then copy and paste the value from the list below and add to the appropriate PROPERTY Feature list ({{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION or the ROOM Features list {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP).

'''1. Property features (hotel amenity codes)''' ({{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION)

HEATING

AIR_CONDITIONING

ELEVATOR

HYPO_ALLERGENIC_ROOM_AVAILABLE

DECK_PATIO_UNCOVERED

SUN_TERRACE

GARDEN

BBQ_PICNIC_AREA

OUTDOOR_FURNITURE

OUTDOOR_FIREPLACE

PARKING_INCLUDED

PARKING_POSSIBLE

PARKING_PAID

{| class="wikitable" style="background:#f8f8f8; width:100%;"
|
PARKING INCLUDED, PARKING POSSIBLE and PARKING PAID can include attributes.
Add the attributes' values as a single line in "Custom" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT.
Use the context help {{#fas:question-circle}} for information.

'''Parking Attributes:'''

TYPE:<br>
: • UNKNOWN_PARKING_TYPE<br>
: • PARKING_GARAGE<br>
: • PARKING_LOT<br>
: • STREET_PARKING<br>

LOCATION:<br>
: • ON_SITE<br>
: • NEARBY<br>

ACCESS:<br>
: • ONLY_GUESTS<br>
: • GENERAL_PUBLIC<br>

RESERVATION:<br>
: • RESERVATION_NEEDED<br>
: • RESERVATION_NOT_NEEDED<br>
: • RESERVATION_NOT_POSSIBLE<br>

NAME:<br>
: • NAME=Your_text<br>

FEE:<br>
: • PARKINGFEE=xx.xx<br>
: • PARKINGFEEHOURLY=xx.xx<br>
: • PARKINGFEEDAILY=xx.xx<br>

'''Example:'''
<pre>
PARKING_INCLUDED NAME=Parking_1 NEARBY ONLY_GUESTS RESERVATION_NEEDED
</pre>

'''Example:'''
<pre>
PARKING_PAID PARKINGFEEDAILY=16.99 NAME=THIS_CAR_PARK2b UNKNOWN_PARKING_TYPE NEARBY ONLY_GUESTS RESERVATION_NEEDED
</pre>

This will configure a Car Park where:<br>
: • parking costs 16.99 per day<br>
: • the name is "THIS CAR PARK2b"<br>
: • indoor/outdoor type is not specified<br>
: • it is located NEARBY<br>
: • a reservation is required<br>

|}
{| class="wikitable" style="background:#f8f8f8; width:100%;"
|

<span style="color:#555;">{{#fas:info-circle}}</span>
By default, Beds24 applies predefined parking attribute values when a parking facility is added via the Features box.
You can change these defaults by adding specific parking attributes in the Booking.com Custom field.

''' Parking Default Values '''

{| class="wikitable" style="width:100%;"
! Parking Type
! Parking Type / Kind
! Location
! Access
! Reservation
|-
| PARKING_POSSIBLE
| STREET_PARKING
| NEARBY
| GENERAL_PUBLIC
| RESERVATION_NOT_POSSIBLE
|-
| PARKING_POSSIBLE
| PARKING_LOT
| NEARBY
| GENERAL_PUBLIC
| RESERVATION_NOT_POSSIBLE
|-
| PARKING_POSSIBLE
| PARKING_GARAGE
| ON_SITE
| ONLY_GUESTS
| RESERVATION_NEEDED
|-
| PARKING_PAID
| —
| NEARBY
| ONLY_GUESTS
| RESERVATION_NEEDED
|-
| PARKING_INCLUDED
| —
| ON_SITE
| ONLY_GUESTS
| RESERVATION_NOT_NEEDED
|}
|}

PARKING_INDOOR

PARKING_VALET

PARKING_DISABLED

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

PARKING_INDOOR

PARKING_VALET

PARKING_DISABLED

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

EV_CHARGER

SAFE

LOCKERS

BUSINESS_CENTER

BAR

GROCERY_SHOPPING_SERVICE

RESTAURANT

ROOM_SERVICE

SHARED_KITCHEN

SNACK_BAR

VENDING_MACHINE

PETS_CONSIDERED

PETS_NOT_ALLOWED

PETS_SERVICE_ONLY

BEACH

BEACH_PRIVATE

BEACH_FRONT

SKI_IN

SAUNA

POOL

POOL_HEATED

POOL_INDOOR

STEAM_BATH

SOLARIUM

MASSAGE

AIRPORT_SHUTTLE_POSSIBLE

AIRPORT_SHUTTLE

CLEANING_ENHANCED

CLEANING_INCLUDED

CLEANING_DISINFECTANT

CONCIERGE

RECEPTION_24_HOUR

SHOP

LAUNDRY

IRONING_SERVICE

TROUSER_PRESS

SHOE_SHINE

NEWSPAPER

CHECK_IN_OUT_SELF

EXPRESS_CHECK_IN_OUT

CAR_RENTAL

GIFT_SHOP

MEETING_BANQUET_FACILITIES

BAGGAGE_STORAGE

EVENT_TICKET_SERVICE

PUBLIC_TRANSPORT_TICKETS

TOUR_DESK

GAMBLING

EVENING_ENTERTAINMENT

GAME_ROOM

TV_ROOM

BOOKS

TABLE_TENNIS

POOL_TABLE

BICYCLE

BICYCLE_RENTAL

CYCLING

FISHING

FITNESS_ROOM

GOLF

HIKING

HORSE_RIDING

WATER_SPORTS

WIND_SURFING

KAYAK_CANOE

SCUBA_OR_SNORKELING

SNORKELING

SKIING

SKI_STORAGE

SKI_SCHOOL

SNOW_SPORTS_GEAR

TENNIS

TENNIS_EQUIPMENT

SQUASH

BADMINTON_EQUIPMENT

DARTS

MINIATURE_GOLF

WATER_PARKS

SMOKING_ALLOWED

SMOKING_NOT_ALLOWED

SMOKING_AREAS

NON_SMOKING_ROOMS

CHILDREN_WELCOME

CHILDREN_CLUB

FAMILY_ROOMS

PLAYGROUND

BABYSITTING

'''2. Room feature codes (room amenity type codes)''' ({{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP)

AIR_CONDITIONING

AIR_CONDITIONING_INDIVIDUAL

CEILING_FAN

BATHROBE

HAIR_DRYER

HEATING

HEATING_INDIVIDUAL

MINIBAR

SLIPPERS

TOILETRIES

WAKEUPCALL

ROOM_SOUNDPROOFED

ROOM_CONNECTING

ROOM_NON_ALLERGIC

TELEPHONE

TELEPHONE_CORDLESS

TELEPHONE_CELL

ALARMCLOCK

CLOSETS_IN_ROOM

CLOSETS_MULTIPLE

CLOSET_SEPARATE

IRON

LUXORY_LINEN

SAFE

SAFE_LARGE

CO_DETECTOR

SMOKE_DETECTOR

FIRST_AID_KIT

INTERNET

WIFI

TV

CABLE

SATELLITE

VIDEO_GAMES

VIDEO_LIBRARY

VIDEO_ON_DEMAND

TV_COLOR

TV_HD_32_PLUS

TV_PAY_PER_VIEW

TV_STREAMING

MOVIES

MOVIES_FREE

BLUERAY_PLAYER

CD_PLAYER

DVD

RADIO

RADIO_SATELLITE

IPOD_DOCKING_STATION

VIDEO_GAME_PLAYER

KITCHEN

KITCHEN_FULL

KITCHENETTE

COFFEE_MAKER

KETTLE

DISHES_UTENSILS

DISHWASHER

GRILL

IRON_BOARD

KITCHEN_SUPPLIES

MICROWAVE

OVEN

REFRIGERATOR

REFRIGERATOR_WITH_ICE

REFRIGERATOR_MINI

SILVERWARE_UTENSILS

STOVE

TOASTER

WASHER

DINING_ROOM_SEATS

TABLES_AND_CHAIRS

SOFA_CHAIRS

SITTING_AREA

POOL_PRIVATE

FIREPLACE

DESK

DESK_LARGE

DESK_WITH_LAMP

DESK_WITH_POWER

DESK_WITH_CHAIR

COMPUTER

FAX

LAPTOP

BAY_VIEW

MOUNTAIN_VIEW

OCEAN_VIEW

'''3. Bathroom feature codes'''

SHOWER

SEPARATE_TOILET_AREA

BATH_TUB

BATHROOM_PRIVATE

BATHROOM_SHARED

MARBLE_BATHROOM

BATH_BIDET

BATH_JETTED_TUB

WHIRLPOOL

BATHTUB_WHIRLPOOL_SEPARATE

SEPARATE_TOILET_AREA

BATH_TUB

OVERSIZED_BATHTUB

GRECIAN_TUB

BATHTUB_ONLY

SHOWER_ONLY

BATH_SHOWER

BATH_OR_SHOWER

TUB_SHOWER_SEPARATE

TUB_OR_SHOWER_SEPARATE

PHONE_IN_BATHROOM

'''4. Bedroom feature codes'''

BED_DOUBLE

BED_KING

BED_TWIN

BED_QUEEN

BED_SOFA

BED_SINGLE

BED_FUTON

BED_BUNK

ENSUITE

= All Tags =
Accessibility

Activities

AirCondition

Animals

AquaPark

AreaFacilities

ATM

Autumn

Babysitter

BalconyTerrace

Bath

BathOpenAir

BathPublic

Bathroom

BBQ

Beach

Bed

BedBunk

Bedroom

Bidet

Billard

BirdsEyeView

Bowling

Breakfast

BreakfastAmerican

BreakfastAsian

BreakfastBuffet

BreakfastContinental

BreakfastEnglishIrish

BreakfastItalian

Building

BusinessFacilities

Canoeing

Casino

CertificateAward

Children

ChildrenOlder

ChildrenYoung

CoffeeTeaFacilities

CommunalLounge

Concierge

CurrencyExchange

Cycling

Darts

Day

Decoration

DiningArea

Dinner

Dishwasher

Diving

Drinks

DrinksAlcoholic

DrinksNonAlcoholic

Dryer

Elevator

Entertainment

Entrance

EveningEntertainment

FacilityDisabled

Family

Fireplace

Fishing

Fitness

FloorPlan

Food

Food

FoodDrinks

FunctionFacilities

Furniture

GameRoom

Garden

GolfCourse

Guest

GuestsGroup

Hairdresser

Hairdryer

Heating

Hiking

HorseRiding

HotSpring

Internet

Iron

Karaoke

KidsClub

Kitchen

KitchenCommunal

Kitchenette

Landmark

Landscape

Laundry

Library

Livingroom

Location

Locker

LogoCertificateSign

Lounge

Lunch

Massage

Meals

MeetingRoom

Microwave

Minibar

Minigolf

Neighbourhood

Night

Nightclub

Offsite

OnSite

Other

Oven

Parking

Patio

People

PetFriendly

Pets

PlaceOfWorship

Playground

Pool

PropertySign

Reception

Restaurant

Roomservice

RoomWhole

Safe

Sauna

Seasons

SeatingArea

ShoppingArea

ShopsOnSite

Shower

Shuttle

Skiing

SkiSchool

Snorkeling

Solarium

Soundproof

Spa

Sports

Spring

Squash

Staff

SteamRoom

Storage

Stove

Summer

Sunbed

Sunrise

Sunset

SuperMarketGrocery

TableTennis

TennisCourt

TextOverlay

TimeOfDay

Toaster

Toilet

Towels

TrouserPress

TV

VendingMachine

View

ViewCity

ViewGarden

ViewInnerCourtyard

ViewLandmark

ViewMountain

ViewPool

ViewRiver

ViewSea

ViewStreet

ViewStreetQuiet

VIP

Wardrobe

WashingMachine

Wedding

Windsurfing

Winter

Booking.com: Create and update properties and rooms on Booking.com

2026-03-19T15:59:00Z

Ella: /* Limitations */

[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Troubleshooting]]
<div class="heading">Booking.com: Create new properties and rooms</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.

<div class="warning">{{#fas:exclamation-triangle}} Click [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|here]] if you want to import properties from Booking.com to Beds24. </div>

=Summary=
<div class="summarybox">
If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions.

Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].
</div>
==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# You need to have at least one amenity per room.
# Bed configuration needs to be specified for each bedroom.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# You need a cancellation policy.
# If you need a license number you need to enter it in Beds24 so we can send it.

== Rate Plans and Prices ==
The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.

One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING.

If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.

Price in which "Booking.com" is ticked will send.

<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send.

For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].

==Limitations==
*Descriptions can be sent to Booking.com from Beds24. Booking.com may use this information to enhance the property description rather than publishing it exactly as provided.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support to assist you.
**"Nearest" features
**Extra bed options
**Extra child options
**Security deposit
**Prepayment
**How to arrive texts
**Added attractions
**Transit texts

=Step by Step Guide to send a new property from Beds24 to Booking.com=
<div class="warning">{{#fas:exclamation-triangle}} This will create a new property on Booking.com. If you already have a property on Booking.com use [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on how to connect it to synchronise prices and availability. </div>

Exporting a property is a complex process so the instructions need to be followed carefully. Click on "Expand" to view the details for each step.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Store your legal entity ID
</div>
<div class="mw-collapsible-content">
You need a Booking.com group account if you want to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.

1. If you see a "Group Home" tab when you log into Booking.com

Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then store it for you.

2. If you do not see a "Group Home" tab when you log into Booking.com
*Click on "Request Legal Entity ID"
*Check your the corporate information available in Beds24 is correct. If required adjust it.
*Click on "Send Request"
This will trigger Booking.com to send you a contract. Check your Email address and sign the contract.

<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property you will see the message "Partner Card not found for the given data" when you click on "Check Status". You can ignore this message because Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Check your content meets Booking.coms requirements
</div>
<div class="mw-collapsible-content">
*Click on the "View content". If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
*As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Push property and rooms
</div>
<div class="mw-collapsible-content">
After your legal entity ID is registered and your content meets Booking.coms requirements you can push properties and rooms:
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT
##Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.
##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory.
##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.
##Click on the "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent.
##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING
##Click on "Price Data" to check which prices and availability will send. If required adjust your prices.
##Set "Activate" = Activate to push prices and availability to Booking.com.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4: Assign pictures
</div>
<div class="mw-collapsible-content">
Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5: Open the property'''
</div>
<div class="mw-collapsible-content">
#To open the property click on the "Property" button next to the property and select "Open Property".
#Click on the "Check Status" button. Properties with status “XML Ready to Open” will automatically open within 24 hours.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 6: Check your status on Booking.com
</div>
<div class="mw-collapsible-content">
You can access your property score on Booking.com and suggestions on how to improve your properties performance.
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT
*Click on the "Check Status" button

This is what the different status values mean:
*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)
*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.
*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6.

*Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.
*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.
*Duplicate: This property has been found to be a duplicate of another property.
*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information.

</div></div>

=Add countries to your Legal Entity ID=
Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.

Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.
*Click on the "View details". You will see your "Contract Countries"at the bottom
*Click on "Add Countries" to add more countries
</div></div>

=Content Requirements and how to set your content up=

===Property Description===
The property description can be set in two locations:

{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > PROPERTY DESCRIPTION → This description is used for all channels.

{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > DESCRIPTION → This description is specific to Booking.com.

If both are filled, the Booking.com SPECIFIC PROPERTY CONTENT description will be used for Booking.com only.

The description entered here is sent to Booking.com when creating or updating a property.

Booking.com uses this information to enhance the property description shown to guests, support AI-generated responses to guest questions, and provide additional context about the property and destination.

Please note:
* Booking.com may not publish the description exactly as written.
* The information may be used selectively or combined with existing content.
* In some cases, Booking.com may choose not to display the provided content.

We recommend providing clear and detailed information about your property to improve how it is presented to guests.

==Policies and House Rules==

===Custom Values===
'''Pets''' (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROPERTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are:

PETS_CONSIDERED

PETS_NOT_ALLOWED

PETS_SERVICE_ONLY

If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

'''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are:

SMOKING_ALLOWED

SMOKING_NOT_ALLOWED

SMOKING_AREAS

'''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are:

EVENTS_ALLOWED

'''Quiet hours (only for vacation rentals)''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values.

===Cancellation Policies===
'''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.

===Property Profile and Contact details ===
'''Property Profile and Contact details (Invoicing and Reservation contacts''' set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT.

== Invoice Settings ==

Invoice Settings define the legal entity (company) that owns or manages the property and is used for Booking.com onboarding and billing.

These details are required by Booking.com and must be complete and accurate.

Location: (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT

'''Fields:'''
* Legal Name – Registered legal name of the business
* Contact Person – Main contact for invoicing
* Address – Full legal address
* Country
* City
* Postal Code
* State (if applicable)

'''Important:'''
* These settings apply only to Booking.com
* Missing or incorrect data may cause errors during onboarding
* Properties may not be fully activated until all required details are provided

==Fees and Taxes==
*Fees and taxes can be added in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

*VATRATEPERCENT 19 will send the VAT rate as 19% to Booking.com.

==Room Configuration: Define Bedrooms and Bathrooms==
Bedrooms and bathrooms can be set up for the property ( {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS > SET UP).

*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
*Criteria which only applies to one room should be entered in the room.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.

Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in {{#fas:cog}} (SETTINGS) PROPERTIES >ROOMS > SET UP.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

If you want to send additional bathroom features you can add these manually: Copy from the list below and go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP
and paste the value into the Features box.

Bathroom can include attributes.
Add the attributes' values as a single line in "Custom" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help {{#fas:question-circle}} for information.

'''Bathroom Attributes:'''

TYPE:<br>
: • TYPE_PRIVATE<br>
: • TYPE_SHARED<br>

LOCATION:<br>
: • LOCATION_ENSUITE<br>
: • LOCATION_NEXT_DOOR<br>
: • LOCATION_DOWN_THE_HALL<br>
: • LOCATION_IN_THE_HALLWAY<br>
: • LOCATION_OPPOSITE_THE_ROOM<br>
: • LOCATION_OTHER<br>
: • LOCATION_INSIDE_THE_UNIT<br>

GENDER (hostels):<br>
: • GENDER_MIXED<br>
: • GENDER_MALE<br>
: • GENDER_FEMALE<br>

'''Example:'''
<pre>
Apartment/Hotels
BATHROOM BATH_SHOWER BATH_TOILET BATH_TUB BATH_BIDET TYPE_PRIVATE LOCATION_ENSUITE

Hostels
BATHROOM BATH_SHOWER BATH_TOILET BATH_TUB BATH_BIDET TYPE_SHARED LOCATION_DOWN_THE_HALL
</pre>

'''Validation (Booking.com):'''
* Hotels: bathrooms count 0–20
* Homes: bathrooms count 0–20; location optional (allowed values depend on unit_type)
* Hostels:
** 0–1 private, 0–5 shared
** Shared bathrooms require GENDER
** Must include at least one of SHOWER, TOILET, SINK, BATH
** Valid locations: ENSUITE | NEXT_DOOR | DOWN_THE_HALL | OPPOSITE_THE_ROOM | IN_THE_HALLWAY | OTHER

For Homes & Hostels, multiple bathrooms can be specified: one bathroom per line.

SHOWER

SEPARATE_TOILET_AREA

BATH_TUB

MARBLE_BATHROOM

BATH_BIDET

BATH_JETTED_TUB

WHIRLPOOL

BATH_TUB_WHIRLPOOL_SEPARATE

SEPARATE_TOILET_AREA

BATH_TUB_OVERSIZED

GRECIAN_TUB

BATHTUB_ONLY

SHOWER_ONLY

BATH_SHOWER

BATH_OR_SHOWER

TUB_SHOWER_SEPARATE

TUB_OR_SHOWER_SEPARATE

PHONE_IN_BATHROOM

You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.

==Meals==
If you offer meals you can set these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

==Accepted Payments==
The card types you have ticked in {{#fas:cog}} (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Cash only" will be sent.

<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.

==Amenities==
Amenities can be set up for the property ( {{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS) > PROPERTIES >DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.

==Pictures==
*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent.
*Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.
*Booking.com requires tags. You can add tags when you go to {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES then click on the 'Manage' button. For a list of all tags which Booking.com support scroll down to "All Tags"

Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.

==Security deposit==
You can set a security deposit
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.

If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.

You can override these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".

==License (rentals only)==
When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.

==Type of Residence, Property managed by (rentals only)==
*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
*Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".

==Key Collection (rentals only)==
If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT.

==Star Rating (hotels only)==
If you have a star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom".

==Properties in France==
Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".

= Common Errors =
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Partner Card not found for the given data
</div>
<div class="mw-collapsible-content">
Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Authorization error. Access denied while trying to update hotel xyz
</div>
<div class="mw-collapsible-content">
The property is not activated for the use of the content API, Code 737 - Access denied trying to update hotel
Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No availability pushed
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 150 - Changes are not permitted.
</div>
<div class="mw-collapsible-content">
This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address

Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Hotel has non-Latin characters in name
</div>
<div class="mw-collapsible-content">
Adjust your property name to contain only latin letters and numbers.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
xx not allowed as room name
</div>
<div class="mw-collapsible-content">
to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'Invalid phone number / The phone number (number) is not valid for international calling
</div>
<div class="mw-collapsible-content">
Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No hotel facilities defined
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No resolvable address is specified
</div>
<div class="mw-collapsible-content">
Booking.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No contacts specified
</div>
<div class="mw-collapsible-content">
Add a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Invalid checkin/checkout'
</div>
<div class="mw-collapsible-content">
Check that the formats for Check-in and Check-out are correct.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Property has no licence number / PropertyLicenseNumber is mandatory for this location'
</div>
<div class="mw-collapsible-content">
Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
duplicates for room name
</div>
<div class="mw-collapsible-content">
Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Room name does not correspond to Room Type
</div>
<div class="mw-collapsible-content">
Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Invalid occupancy for this room type
</div>
<div class="mw-collapsible-content">
The number of guest set for this room is not allowed to the chosen room type.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Room (room_id) does not have kitchen or kitchenette
</div>
<div class="mw-collapsible-content">
The room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No defined facilities for specified room
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No photos uploaded for specified room
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Property has pending photo requests
</div>
<div class="mw-collapsible-content">
Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY
</div>
<div class="mw-collapsible-content">
See above how to add a country to your Legal Entity ID.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)
</div>
<div class="mw-collapsible-content">
The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type to an appropriate setting.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Invalid checkin/checkout
</div>
<div class="mw-collapsible-content">
No checkin or checkout allowed times, has been set in Booking.com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'
</div>
<div class="mw-collapsible-content">
The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "Get names" next to Room Type Name and select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 121 - Accommodation not contracted
</div>
<div class="mw-collapsible-content">
See above how to add a country to your Legal Entity ID.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
This SPO Hotel has not given invoice details or signed contract
</div>
<div class="mw-collapsible-content">
You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No Products defined,'No rates defined, No rooms active'
</div>
<div class="mw-collapsible-content">
Check if you have sent rooms.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location
</div>
<div class="mw-collapsible-content">
You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location
</div>
<div class="mw-collapsible-content">
You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'
</div>
<div class="mw-collapsible-content">
You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
XML: Being built
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Invoice check failed for hotelId: 1234567 with errors => [recipient not set]
</div>
<div class="mw-collapsible-content">
Go to Booking.com Extranet > Finance > Finance settings > Invoice details. Edit and complete the fields, especially ‘For the attention of’ (invoice recipient), then save. Then go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above
</div></div>

=Update Content to Booking.com=
You can update pictures, house rules and content data for properties and pictures and content for rooms in Booking.com.

#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.
#Click "Update to Booking.com" for the property or room you want to update.
#Click on the "View content" link to see what will send.
#If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update to Booking.com", select what you want to send and click "Confirm".

Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.

<div class="warning">{{#fas:exclamation-triangle}} Click on the "View content" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>

=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.

= All Feature codes =

If you need to add one of the feature codes to your property, then copy and paste the value from the list below and add to the appropriate PROPERTY Feature list ({{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION or the ROOM Features list {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP).

'''1. Property features (hotel amenity codes)''' ({{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION)

HEATING

AIR_CONDITIONING

ELEVATOR

HYPO_ALLERGENIC_ROOM_AVAILABLE

DECK_PATIO_UNCOVERED

SUN_TERRACE

GARDEN

BBQ_PICNIC_AREA

OUTDOOR_FURNITURE

OUTDOOR_FIREPLACE

PARKING_INCLUDED

PARKING_POSSIBLE

PARKING_PAID

{| class="wikitable" style="background:#f8f8f8; width:100%;"
|
PARKING INCLUDED, PARKING POSSIBLE and PARKING PAID can include attributes.
Add the attributes' values as a single line in "Custom" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT.
Use the context help {{#fas:question-circle}} for information.

'''Parking Attributes:'''

TYPE:<br>
: • UNKNOWN_PARKING_TYPE<br>
: • PARKING_GARAGE<br>
: • PARKING_LOT<br>
: • STREET_PARKING<br>

LOCATION:<br>
: • ON_SITE<br>
: • NEARBY<br>

ACCESS:<br>
: • ONLY_GUESTS<br>
: • GENERAL_PUBLIC<br>

RESERVATION:<br>
: • RESERVATION_NEEDED<br>
: • RESERVATION_NOT_NEEDED<br>
: • RESERVATION_NOT_POSSIBLE<br>

NAME:<br>
: • NAME=Your_text<br>

FEE:<br>
: • PARKINGFEE=xx.xx<br>
: • PARKINGFEEHOURLY=xx.xx<br>
: • PARKINGFEEDAILY=xx.xx<br>

'''Example:'''
<pre>
PARKING_INCLUDED NAME=Parking_1 NEARBY ONLY_GUESTS RESERVATION_NEEDED
</pre>

'''Example:'''
<pre>
PARKING_PAID PARKINGFEEDAILY=16.99 NAME=THIS_CAR_PARK2b UNKNOWN_PARKING_TYPE NEARBY ONLY_GUESTS RESERVATION_NEEDED
</pre>

This will configure a Car Park where:<br>
: • parking costs 16.99 per day<br>
: • the name is "THIS CAR PARK2b"<br>
: • indoor/outdoor type is not specified<br>
: • it is located NEARBY<br>
: • a reservation is required<br>

|}
{| class="wikitable" style="background:#f8f8f8; width:100%;"
|

<span style="color:#555;">{{#fas:info-circle}}</span>
By default, Beds24 applies predefined parking attribute values when a parking facility is added via the Features box.
You can change these defaults by adding specific parking attributes in the Booking.com Custom field.

''' Parking Default Values '''

{| class="wikitable" style="width:100%;"
! Parking Type
! Parking Type / Kind
! Location
! Access
! Reservation
|-
| PARKING_POSSIBLE
| STREET_PARKING
| NEARBY
| GENERAL_PUBLIC
| RESERVATION_NOT_POSSIBLE
|-
| PARKING_POSSIBLE
| PARKING_LOT
| NEARBY
| GENERAL_PUBLIC
| RESERVATION_NOT_POSSIBLE
|-
| PARKING_POSSIBLE
| PARKING_GARAGE
| ON_SITE
| ONLY_GUESTS
| RESERVATION_NEEDED
|-
| PARKING_PAID
| —
| NEARBY
| ONLY_GUESTS
| RESERVATION_NEEDED
|-
| PARKING_INCLUDED
| —
| ON_SITE
| ONLY_GUESTS
| RESERVATION_NOT_NEEDED
|}
|}

PARKING_INDOOR

PARKING_VALET

PARKING_DISABLED

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

PARKING_INDOOR

PARKING_VALET

PARKING_DISABLED

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

EV_CHARGER

SAFE

LOCKERS

BUSINESS_CENTER

BAR

GROCERY_SHOPPING_SERVICE

RESTAURANT

ROOM_SERVICE

SHARED_KITCHEN

SNACK_BAR

VENDING_MACHINE

PETS_CONSIDERED

PETS_NOT_ALLOWED

PETS_SERVICE_ONLY

BEACH

BEACH_PRIVATE

BEACH_FRONT

SKI_IN

SAUNA

POOL

POOL_HEATED

POOL_INDOOR

STEAM_BATH

SOLARIUM

MASSAGE

AIRPORT_SHUTTLE_POSSIBLE

AIRPORT_SHUTTLE

CLEANING_ENHANCED

CLEANING_INCLUDED

CLEANING_DISINFECTANT

CONCIERGE

RECEPTION_24_HOUR

SHOP

LAUNDRY

IRONING_SERVICE

TROUSER_PRESS

SHOE_SHINE

NEWSPAPER

CHECK_IN_OUT_SELF

EXPRESS_CHECK_IN_OUT

CAR_RENTAL

GIFT_SHOP

MEETING_BANQUET_FACILITIES

BAGGAGE_STORAGE

EVENT_TICKET_SERVICE

PUBLIC_TRANSPORT_TICKETS

TOUR_DESK

GAMBLING

EVENING_ENTERTAINMENT

GAME_ROOM

TV_ROOM

BOOKS

TABLE_TENNIS

POOL_TABLE

BICYCLE

BICYCLE_RENTAL

CYCLING

FISHING

FITNESS_ROOM

GOLF

HIKING

HORSE_RIDING

WATER_SPORTS

WIND_SURFING

KAYAK_CANOE

SCUBA_OR_SNORKELING

SNORKELING

SKIING

SKI_STORAGE

SKI_SCHOOL

SNOW_SPORTS_GEAR

TENNIS

TENNIS_EQUIPMENT

SQUASH

BADMINTON_EQUIPMENT

DARTS

MINIATURE_GOLF

WATER_PARKS

SMOKING_ALLOWED

SMOKING_NOT_ALLOWED

SMOKING_AREAS

NON_SMOKING_ROOMS

CHILDREN_WELCOME

CHILDREN_CLUB

FAMILY_ROOMS

PLAYGROUND

BABYSITTING

'''2. Room feature codes (room amenity type codes)''' ({{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP)

AIR_CONDITIONING

AIR_CONDITIONING_INDIVIDUAL

CEILING_FAN

BATHROBE

HAIR_DRYER

HEATING

HEATING_INDIVIDUAL

MINIBAR

SLIPPERS

TOILETRIES

WAKEUPCALL

ROOM_SOUNDPROOFED

ROOM_CONNECTING

ROOM_NON_ALLERGIC

TELEPHONE

TELEPHONE_CORDLESS

TELEPHONE_CELL

ALARMCLOCK

CLOSETS_IN_ROOM

CLOSETS_MULTIPLE

CLOSET_SEPARATE

IRON

LUXORY_LINEN

SAFE

SAFE_LARGE

CO_DETECTOR

SMOKE_DETECTOR

FIRST_AID_KIT

INTERNET

WIFI

TV

CABLE

SATELLITE

VIDEO_GAMES

VIDEO_LIBRARY

VIDEO_ON_DEMAND

TV_COLOR

TV_HD_32_PLUS

TV_PAY_PER_VIEW

TV_STREAMING

MOVIES

MOVIES_FREE

BLUERAY_PLAYER

CD_PLAYER

DVD

RADIO

RADIO_SATELLITE

IPOD_DOCKING_STATION

VIDEO_GAME_PLAYER

KITCHEN

KITCHEN_FULL

KITCHENETTE

COFFEE_MAKER

KETTLE

DISHES_UTENSILS

DISHWASHER

GRILL

IRON_BOARD

KITCHEN_SUPPLIES

MICROWAVE

OVEN

REFRIGERATOR

REFRIGERATOR_WITH_ICE

REFRIGERATOR_MINI

SILVERWARE_UTENSILS

STOVE

TOASTER

WASHER

DINING_ROOM_SEATS

TABLES_AND_CHAIRS

SOFA_CHAIRS

SITTING_AREA

POOL_PRIVATE

FIREPLACE

DESK

DESK_LARGE

DESK_WITH_LAMP

DESK_WITH_POWER

DESK_WITH_CHAIR

COMPUTER

FAX

LAPTOP

BAY_VIEW

MOUNTAIN_VIEW

OCEAN_VIEW

'''3. Bathroom feature codes'''

SHOWER

SEPARATE_TOILET_AREA

BATH_TUB

BATHROOM_PRIVATE

BATHROOM_SHARED

MARBLE_BATHROOM

BATH_BIDET

BATH_JETTED_TUB

WHIRLPOOL

BATHTUB_WHIRLPOOL_SEPARATE

SEPARATE_TOILET_AREA

BATH_TUB

OVERSIZED_BATHTUB

GRECIAN_TUB

BATHTUB_ONLY

SHOWER_ONLY

BATH_SHOWER

BATH_OR_SHOWER

TUB_SHOWER_SEPARATE

TUB_OR_SHOWER_SEPARATE

PHONE_IN_BATHROOM

'''4. Bedroom feature codes'''

BED_DOUBLE

BED_KING

BED_TWIN

BED_QUEEN

BED_SOFA

BED_SINGLE

BED_FUTON

BED_BUNK

ENSUITE

= All Tags =
Accessibility

Activities

AirCondition

Animals

AquaPark

AreaFacilities

ATM

Autumn

Babysitter

BalconyTerrace

Bath

BathOpenAir

BathPublic

Bathroom

BBQ

Beach

Bed

BedBunk

Bedroom

Bidet

Billard

BirdsEyeView

Bowling

Breakfast

BreakfastAmerican

BreakfastAsian

BreakfastBuffet

BreakfastContinental

BreakfastEnglishIrish

BreakfastItalian

Building

BusinessFacilities

Canoeing

Casino

CertificateAward

Children

ChildrenOlder

ChildrenYoung

CoffeeTeaFacilities

CommunalLounge

Concierge

CurrencyExchange

Cycling

Darts

Day

Decoration

DiningArea

Dinner

Dishwasher

Diving

Drinks

DrinksAlcoholic

DrinksNonAlcoholic

Dryer

Elevator

Entertainment

Entrance

EveningEntertainment

FacilityDisabled

Family

Fireplace

Fishing

Fitness

FloorPlan

Food

Food

FoodDrinks

FunctionFacilities

Furniture

GameRoom

Garden

GolfCourse

Guest

GuestsGroup

Hairdresser

Hairdryer

Heating

Hiking

HorseRiding

HotSpring

Internet

Iron

Karaoke

KidsClub

Kitchen

KitchenCommunal

Kitchenette

Landmark

Landscape

Laundry

Library

Livingroom

Location

Locker

LogoCertificateSign

Lounge

Lunch

Massage

Meals

MeetingRoom

Microwave

Minibar

Minigolf

Neighbourhood

Night

Nightclub

Offsite

OnSite

Other

Oven

Parking

Patio

People

PetFriendly

Pets

PlaceOfWorship

Playground

Pool

PropertySign

Reception

Restaurant

Roomservice

RoomWhole

Safe

Sauna

Seasons

SeatingArea

ShoppingArea

ShopsOnSite

Shower

Shuttle

Skiing

SkiSchool

Snorkeling

Solarium

Soundproof

Spa

Sports

Spring

Squash

Staff

SteamRoom

Storage

Stove

Summer

Sunbed

Sunrise

Sunset

SuperMarketGrocery

TableTennis

TennisCourt

TextOverlay

TimeOfDay

Toaster

Toilet

Towels

TrouserPress

TV

VendingMachine

View

ViewCity

ViewGarden

ViewInnerCourtyard

ViewLandmark

ViewMountain

ViewPool

ViewRiver

ViewSea

ViewStreet

ViewStreetQuiet

VIP

Wardrobe

WashingMachine

Wedding

Windsurfing

Winter

Setting/custom booking

2026-03-19T15:51:21Z

Ella:

Custom values can be set at Property and Room level for Booking.com

Custom values can be defined to specify specific values for this channel only. This will override the values you have set generally. Add the parameters one per line. Available parameters are:

'''1. Permit'''

PERMIT

Example:

PERMIT AB01244

This will send AB01244 as permit ID for this room to this channel instead of the one defined per property.

'''2. Starrating'''

STARRATING

Example:

STARRATING 3

In this example a 3 star rating will be sent.

'''3. Meals'''

'''3.1 Types of breakfast available'''

BREAKFASTTYPES

CO = Continental
IT = Italian
EN =/Full english
VE = Vegetarian
VG = Vegan
HA = Halal
GF = Gluten free
KO = Kosher
AS = Asian

Example:

BREAKFASTTYPES CONTINENTAL ASIAN

In this example Booking.com will show that you offer Continental and Asian breakfast.

'''3.2. Meal prices'''

BREAKFASTFEE

LUNCHFEE

DINNERFEE

Example:

BREAKFAST 10

In this example guests will be able to book breakfast for the price of 10 at Booking.com.

'''4. Taxes and fees - Values can be set for Property or Room.'''

Taxes and fees can apply per stay, per day, per person and night or as a percentage.

Examples:

CITYTAX - citytax applies per stay

CITYTAXDAILY - citytax applies per day

CITYTAXPERSONNIGHT - citytax applies per person and night.

CITYTAXPERCENT - a percentage is added for citytax.

VATRATEPERCENT - will send the vat rate for your property.

AIRCONDITIONINGFEE

AIRPORTSHUTTLEFEE

CLEANINGFEE

ELECTRICITYFEE

GASFEE

GOODSANDSERVICESTAX

GOVERNMENTTAX

HEATINGFEE

INTERNETFEE

LINENFEE

LOCALCOUNCILTAX

MUNICIPALITYFEE

OILFEE

RESIDENTIALTAX

PARKINGFEE

PARKINGFEEDAILY

PARKINGFEEHOURLY

PETFEE

RESORTFEE

SERVICEFEE

TOURISMFEE

TOWELFEE

TRANSFERFEE

WATERUSAGEFEE

WOODFEE

Examples:

RESORTFEEPERCENT 5

In this example 5% will be added as resortfee.

LINENFEEDAILY 10

In this example a fee of 10 per day will apply for linen.

LINENFEEPERSON 10

In this example a fee of 10 per person will for the whole stay will apply for linen.

LINENFEEPERSONNIGHT 10

In this example a fee of 10 per person and night will apply for linen.

PARKINGFEEHOURLY 5

In this example the fee for parking is 5 per hour.

PETFEE 10

In this example we will send that a fee applies for pets. Booking.com will not display the amount though.

'''4.1 Future Charges'''

The Booking.com Charges API allows setting date-based fees/taxes using '''FROM''' and '''TO'''.

'''Format:'''
<pre>
FEENAME=amount FROM=YYYY-MM-DD TO=YYYY-MM-DD
</pre>

'''Example:'''
<pre>
AIRPORTSHUTTLEFEE=12 FROM=2026-03-09 TO=2026-05-31
</pre>

The fee applies only within the defined date range. Outside this period, the previous value applies.

'''Notes:'''

* '''FROM''' is optional (defaults to today)
* '''TO''' is optional (applies indefinitely if not set)
* Both formats are supported:
<pre>
FEENAME 10
FEENAME=10
</pre>

'''Unsetting a charge:'''
<pre>
FEENAME=0 FROM=YYYY-MM-DD
</pre>

'''Rules:'''

* Charges cannot overlap
* Avoid using past dates (may cause unexpected results)
* On import, '''FROM''' is only set if it is in the future

'''Booking.com UI behavior:'''

Updating charges may create duplicate entries instead of replacing existing ones.

Recommended flow:
1. Remove existing charges
2. Sync
3. Add new values
4. Sync again

'''5. Security deposit'''

The security deposit is constructed of several elements starting with SECURITYDEPOSIT followed by the rules which apply.

SECURITYDEPOSIT

Payment by:

CASH

CARD

BANK

PAYPAL

Due at

CHECKIN

CHECKIN-7

CHECKIN-14

CHECKOUT

CHECKOUT+7

CHECKOUT+14

Returned to the guest by

RETURNCASH

RETURNCARD

RETURNBANK

RETURNPAYPAL

Example:

SECURITYDEPOSIT 100 CARD CHECKIN-7 CHECKOUT+7 RETURNPAYPAL

Guests needs to pay a security deposit of 100 seven days before check-in by credit card. The deposit is returned 7 days after check-out via Paypal.

'''6. Legal'''

LEGALHASVAT 1 (France only, you are registered/not registered for VAT for this activity 0 = No, 1 = Yes)

LEGALREGISTERED 1 (France only registered/not registered in the Trade and Companies Register as a professional 0 = No, 1 = Yes)

LEGALDECLARESREVENUE 1 (France only you declare/not declaree professional income for direct tax purposes (see Article 155 IV of the CGI) 0 = No, 1 = Yes)

LEGALTAXCATEGORY 11 (France only city tax category. If your answer to any of the above is (yes) you do NOT need this - 11=Palaces, 12=Hôtels de tourisme 5 étoiles, résidences de tourisme 5 étoiles, meublés de tourisme 5 étoiles, 13=Hôtels de tourisme 4 étoiles, résidences de tourisme 4 étoiles, meublés de tourisme 4 étoiles, 14=Hôtels de tourisme 3 étoiles, résidences de tourisme 3 étoiles, meublés de tourisme 3 étoiles, 15=Hôtels de tourisme 2 étoiles, résidences de tourisme 2 étoiles, meublés de tourisme 2 étoiles, villages de vacances 4 et 5 étoiles, 16=Hôtels de tourisme 1 étoile, résidences de tourisme 1 étoile, meublés de tourisme 1 étoile, villages de vacances 1,2 et 3 étoiles, chambres d'hôtes, emplacements dans des aires de camping-cars et des parcs de stationnement touristiques par tranche de 24 heures, 17=Terrains de camping et terrains de caravanage classés en 3,4 et 5 étoiles, 18=Terrains de camping et terrains de caravanage classés en 1 et 2 étoiles, ports de plaisance, 19=Hébergements en attente de classement ou sans classement)

'''7. Addiontional policies and House Rules'''

AREA_BUSY

AREA_PEDESTRIANZONE

AREA_RESIDENTIAL

DEPARTUREEARLYFEE

FUNCTIONS_ONSITE

GUESTIDENTIFICATION

HALFBOARD_NODRINKS

INFORMARRIVALTIME

INVOICE_REQUIRED

HENSTAGPARTY_NO

LINENFEE 50

LONGSTAY_DISCLAIMER

PARKING_LIMITED

PAYMENT_ADVANCE

POLICY_UNDER18

PUBLICTRANSPORT_NO

QUIETHOURSTART 13

QUIETHOUREND 14

Start and end date for quiet hours. In this example a quite hour from 13:00 to 14:00 applies.

Allowed values are 1-23.

RENOVATION

RENTALAGREEMENT

ROAD_UNPAVED

TATOORESTRICTION

TAX_EXTRA

WATERCRISIS

'''8. Parking'''

PARKING_INCLUDED

PARKING_POSSIBLE

PARKING_PAID

PARKING INCLUDED, PARKING POSSIBLE and PARKING PAID can include attributes.
Add the attributes' values as a single line in "Custom" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT.
Use the context help {{#fas:question-circle}} for information.

'''Parking Attributes:'''

TYPE:<br>
: • UNKNOWN_PARKING_TYPE<br>
: • PARKING_GARAGE<br>
: • PARKING_LOT<br>
: • STREET_PARKING<br>

LOCATION:<br>
: • ON_SITE<br>
: • NEARBY<br>

ACCESS:<br>
: • ONLY_GUESTS<br>
: • GENERAL_PUBLIC<br>

RESERVATION:<br>
: • RESERVATION_NEEDED<br>
: • RESERVATION_NOT_NEEDED<br>
: • RESERVATION_NOT_POSSIBLE<br>

NAME:<br>
: • NAME=Your_text<br>

FEE:<br>
: • PARKINGFEE=xx.xx<br>
: • PARKINGFEEHOURLY=xx.xx<br>
: • PARKINGFEEDAILY=xx.xx<br>

'''Example:'''
<pre>
PARKING_INCLUDED NAME=Parking_1 NEARBY ONLY_GUESTS RESERVATION_NEEDED
</pre>

'''Example:'''
<pre>
PARKING_PAID PARKINGFEEDAILY=16.99 NAME=THIS_CAR_PARK2b UNKNOWN_PARKING_TYPE NEARBY ONLY_GUESTS RESERVATION_NEEDED
</pre>

This will configure a Car Park where:<br>
: • parking costs 16.99 per day<br>
: • the name is "THIS CAR PARK2b"<br>
: • indoor/outdoor type is not specified<br>
: • it is located NEARBY<br>
: • a reservation is required<br>

<span style="color:#555;">{{#fas:info-circle}}</span>
By default, Beds24 applies predefined parking attribute values when a parking facility is added via the Features box.
You can change these defaults by adding specific parking attributes in the "Custom" in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT.

''' Parking Default Values '''

{| class="wikitable" style="width:100%; font-size:90%; white-space:normal;"

! Parking Type
! Parking Type / Kind
! Location
! Access
! Reservation
|-
| PARKING_POSSIBLE
| STREET_PARKING
| NEARBY
| GENERAL_PUBLIC
| RESERVATION_NOT_POSSIBLE
|-
| PARKING_POSSIBLE
| PARKING_LOT
| NEARBY
| GENERAL_PUBLIC
| RESERVATION_NOT_POSSIBLE
|-
| PARKING_POSSIBLE
| PARKING_GARAGE
| ON_SITE
| ONLY_GUESTS
| RESERVATION_NEEDED
|-
| PARKING_PAID
| —
| NEARBY
| ONLY_GUESTS
| RESERVATION_NEEDED
|-
| PARKING_INCLUDED
| —
| ON_SITE
| ONLY_GUESTS
| RESERVATION_NOT_NEEDED
|}

PARKING_INDOOR

PARKING_VALET

PARKING_DISABLED

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

Booking.com: Create and update properties and rooms on Booking.com

2026-03-19T15:47:21Z

Ella:

[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Troubleshooting]]
<div class="heading">Booking.com: Create new properties and rooms</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.

<div class="warning">{{#fas:exclamation-triangle}} Click [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|here]] if you want to import properties from Booking.com to Beds24. </div>

=Summary=
<div class="summarybox">
If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions.

Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].
</div>
==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# You need to have at least one amenity per room.
# Bed configuration needs to be specified for each bedroom.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# You need a cancellation policy.
# If you need a license number you need to enter it in Beds24 so we can send it.

== Rate Plans and Prices ==
The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.

One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING.

If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS.

Price in which "Booking.com" is ticked will send.

<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send.

For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].

==Limitations==
*Descriptions can not be sent to Booking.com. They will create descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support to assist you.
**"Nearest" features
**Extra bed options
**Extra child options
**Security deposit
**Prepayment
**How to arrive texts
**Added attractions
**Transit texts

=Step by Step Guide to send a new property from Beds24 to Booking.com=
<div class="warning">{{#fas:exclamation-triangle}} This will create a new property on Booking.com. If you already have a property on Booking.com use [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on how to connect it to synchronise prices and availability. </div>

Exporting a property is a complex process so the instructions need to be followed carefully. Click on "Expand" to view the details for each step.

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 1: Store your legal entity ID
</div>
<div class="mw-collapsible-content">
You need a Booking.com group account if you want to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.

1. If you see a "Group Home" tab when you log into Booking.com

Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then store it for you.

2. If you do not see a "Group Home" tab when you log into Booking.com
*Click on "Request Legal Entity ID"
*Check your the corporate information available in Beds24 is correct. If required adjust it.
*Click on "Send Request"
This will trigger Booking.com to send you a contract. Check your Email address and sign the contract.

<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property you will see the message "Partner Card not found for the given data" when you click on "Check Status". You can ignore this message because Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Check your content meets Booking.coms requirements
</div>
<div class="mw-collapsible-content">
*Click on the "View content". If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
*As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Push property and rooms
</div>
<div class="mw-collapsible-content">
After your legal entity ID is registered and your content meets Booking.coms requirements you can push properties and rooms:
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT
##Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.
##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory.
##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.
##Click on the "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent.
##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING
##Click on "Price Data" to check which prices and availability will send. If required adjust your prices.
##Set "Activate" = Activate to push prices and availability to Booking.com.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 4: Assign pictures
</div>
<div class="mw-collapsible-content">
Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 5: Open the property'''
</div>
<div class="mw-collapsible-content">
#To open the property click on the "Property" button next to the property and select "Open Property".
#Click on the "Check Status" button. Properties with status “XML Ready to Open” will automatically open within 24 hours.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 6: Check your status on Booking.com
</div>
<div class="mw-collapsible-content">
You can access your property score on Booking.com and suggestions on how to improve your properties performance.
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT
*Click on the "Check Status" button

This is what the different status values mean:
*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)
*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.
*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6.

*Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.
*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.
*Duplicate: This property has been found to be a duplicate of another property.
*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information.

</div></div>

=Add countries to your Legal Entity ID=
Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.

Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.
*Click on the "View details". You will see your "Contract Countries"at the bottom
*Click on "Add Countries" to add more countries
</div></div>

=Content Requirements and how to set your content up=

===Property Description===
The property description can be set in two locations:

{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > PROPERTY DESCRIPTION
→ This description is used for all channels.

{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > DESCRIPTION
→ This description is specific to Booking.com.

If both are filled, the Booking.com SPECIFIC PROPERTY CONTENT description will be used for Booking.com only.

The description entered here is sent to Booking.com when creating or updating a property.

Booking.com uses this information to enhance the property description shown to guests, support AI-generated responses to guest questions, and provide additional context about the property and destination.

Please note:
* Booking.com may not publish the description exactly as written.
* The information may be used selectively or combined with existing content.
* In some cases, Booking.com may choose not to display the provided content.

We recommend providing clear and detailed information about your property to improve how it is presented to guests.

==Policies and House Rules==

===Custom Values===
'''Pets''' (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROPERTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are:

PETS_CONSIDERED

PETS_NOT_ALLOWED

PETS_SERVICE_ONLY

If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

'''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are:

SMOKING_ALLOWED

SMOKING_NOT_ALLOWED

SMOKING_AREAS

'''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are:

EVENTS_ALLOWED

'''Quiet hours (only for vacation rentals)''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values.

===Cancellation Policies===
'''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.

===Property Profile and Contact details ===
'''Property Profile and Contact details (Invoicing and Reservation contacts''' set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT.

== Invoice Settings ==

Invoice Settings define the legal entity (company) that owns or manages the property and is used for Booking.com onboarding and billing.

These details are required by Booking.com and must be complete and accurate.

Location: (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT

'''Fields:'''
* Legal Name – Registered legal name of the business
* Contact Person – Main contact for invoicing
* Address – Full legal address
* Country
* City
* Postal Code
* State (if applicable)

'''Important:'''
* These settings apply only to Booking.com
* Missing or incorrect data may cause errors during onboarding
* Properties may not be fully activated until all required details are provided

==Fees and Taxes==
*Fees and taxes can be added in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

*VATRATEPERCENT 19 will send the VAT rate as 19% to Booking.com.

==Room Configuration: Define Bedrooms and Bathrooms==
Bedrooms and bathrooms can be set up for the property ( {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS > SET UP).

*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
*Criteria which only applies to one room should be entered in the room.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.

Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in {{#fas:cog}} (SETTINGS) PROPERTIES >ROOMS > SET UP.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

If you want to send additional bathroom features you can add these manually: Copy from the list below and go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP
and paste the value into the Features box.

Bathroom can include attributes.
Add the attributes' values as a single line in "Custom" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help {{#fas:question-circle}} for information.

'''Bathroom Attributes:'''

TYPE:<br>
: • TYPE_PRIVATE<br>
: • TYPE_SHARED<br>

LOCATION:<br>
: • LOCATION_ENSUITE<br>
: • LOCATION_NEXT_DOOR<br>
: • LOCATION_DOWN_THE_HALL<br>
: • LOCATION_IN_THE_HALLWAY<br>
: • LOCATION_OPPOSITE_THE_ROOM<br>
: • LOCATION_OTHER<br>
: • LOCATION_INSIDE_THE_UNIT<br>

GENDER (hostels):<br>
: • GENDER_MIXED<br>
: • GENDER_MALE<br>
: • GENDER_FEMALE<br>

'''Example:'''
<pre>
Apartment/Hotels
BATHROOM BATH_SHOWER BATH_TOILET BATH_TUB BATH_BIDET TYPE_PRIVATE LOCATION_ENSUITE

Hostels
BATHROOM BATH_SHOWER BATH_TOILET BATH_TUB BATH_BIDET TYPE_SHARED LOCATION_DOWN_THE_HALL
</pre>

'''Validation (Booking.com):'''
* Hotels: bathrooms count 0–20
* Homes: bathrooms count 0–20; location optional (allowed values depend on unit_type)
* Hostels:
** 0–1 private, 0–5 shared
** Shared bathrooms require GENDER
** Must include at least one of SHOWER, TOILET, SINK, BATH
** Valid locations: ENSUITE | NEXT_DOOR | DOWN_THE_HALL | OPPOSITE_THE_ROOM | IN_THE_HALLWAY | OTHER

For Homes & Hostels, multiple bathrooms can be specified: one bathroom per line.

SHOWER

SEPARATE_TOILET_AREA

BATH_TUB

MARBLE_BATHROOM

BATH_BIDET

BATH_JETTED_TUB

WHIRLPOOL

BATH_TUB_WHIRLPOOL_SEPARATE

SEPARATE_TOILET_AREA

BATH_TUB_OVERSIZED

GRECIAN_TUB

BATHTUB_ONLY

SHOWER_ONLY

BATH_SHOWER

BATH_OR_SHOWER

TUB_SHOWER_SEPARATE

TUB_OR_SHOWER_SEPARATE

PHONE_IN_BATHROOM

You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.

==Meals==
If you offer meals you can set these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".

==Accepted Payments==
The card types you have ticked in {{#fas:cog}} (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Cash only" will be sent.

<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.

==Amenities==
Amenities can be set up for the property ( {{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS) > PROPERTIES >DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.

==Pictures==
*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent.
*Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.
*Booking.com requires tags. You can add tags when you go to {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES then click on the 'Manage' button. For a list of all tags which Booking.com support scroll down to "All Tags"

Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.

==Security deposit==
You can set a security deposit
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.

If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.

You can override these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".

==License (rentals only)==
When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.

==Type of Residence, Property managed by (rentals only)==
*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
*Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".

==Key Collection (rentals only)==
If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT.

==Star Rating (hotels only)==
If you have a star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom".

==Properties in France==
Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".

= Common Errors =
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Partner Card not found for the given data
</div>
<div class="mw-collapsible-content">
Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Authorization error. Access denied while trying to update hotel xyz
</div>
<div class="mw-collapsible-content">
The property is not activated for the use of the content API, Code 737 - Access denied trying to update hotel
Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No availability pushed
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 150 - Changes are not permitted.
</div>
<div class="mw-collapsible-content">
This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address

Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Hotel has non-Latin characters in name
</div>
<div class="mw-collapsible-content">
Adjust your property name to contain only latin letters and numbers.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
xx not allowed as room name
</div>
<div class="mw-collapsible-content">
to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
'Invalid phone number / The phone number (number) is not valid for international calling
</div>
<div class="mw-collapsible-content">
Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No hotel facilities defined
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No resolvable address is specified
</div>
<div class="mw-collapsible-content">
Booking.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No contacts specified
</div>
<div class="mw-collapsible-content">
Add a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Invalid checkin/checkout'
</div>
<div class="mw-collapsible-content">
Check that the formats for Check-in and Check-out are correct.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Property has no licence number / PropertyLicenseNumber is mandatory for this location'
</div>
<div class="mw-collapsible-content">
Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
duplicates for room name
</div>
<div class="mw-collapsible-content">
Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Room name does not correspond to Room Type
</div>
<div class="mw-collapsible-content">
Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Invalid occupancy for this room type
</div>
<div class="mw-collapsible-content">
The number of guest set for this room is not allowed to the chosen room type.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Room (room_id) does not have kitchen or kitchenette
</div>
<div class="mw-collapsible-content">
The room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No defined facilities for specified room
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No photos uploaded for specified room
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Property has pending photo requests
</div>
<div class="mw-collapsible-content">
Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY
</div>
<div class="mw-collapsible-content">
See above how to add a country to your Legal Entity ID.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)
</div>
<div class="mw-collapsible-content">
The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type to an appropriate setting.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Invalid checkin/checkout
</div>
<div class="mw-collapsible-content">
No checkin or checkout allowed times, has been set in Booking.com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'
</div>
<div class="mw-collapsible-content">
The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "Get names" next to Room Type Name and select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Code 121 - Accommodation not contracted
</div>
<div class="mw-collapsible-content">
See above how to add a country to your Legal Entity ID.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
This SPO Hotel has not given invoice details or signed contract
</div>
<div class="mw-collapsible-content">
You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No Products defined,'No rates defined, No rooms active'
</div>
<div class="mw-collapsible-content">
Check if you have sent rooms.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location
</div>
<div class="mw-collapsible-content">
You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location
</div>
<div class="mw-collapsible-content">
You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'
</div>
<div class="mw-collapsible-content">
You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
XML: Being built
</div>
<div class="mw-collapsible-content">
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above
</div></div>

<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Invoice check failed for hotelId: 1234567 with errors => [recipient not set]
</div>
<div class="mw-collapsible-content">
Go to Booking.com Extranet > Finance > Finance settings > Invoice details. Edit and complete the fields, especially ‘For the attention of’ (invoice recipient), then save. Then go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above
</div></div>

=Update Content to Booking.com=
You can update pictures, house rules and content data for properties and pictures and content for rooms in Booking.com.

#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.
#Click "Update to Booking.com" for the property or room you want to update.
#Click on the "View content" link to see what will send.
#If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update to Booking.com", select what you want to send and click "Confirm".

Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.

<div class="warning">{{#fas:exclamation-triangle}} Click on the "View content" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>

=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.

= All Feature codes =

If you need to add one of the feature codes to your property, then copy and paste the value from the list below and add to the appropriate PROPERTY Feature list ({{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION or the ROOM Features list {{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP).

'''1. Property features (hotel amenity codes)''' ({{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION)

HEATING

AIR_CONDITIONING

ELEVATOR

HYPO_ALLERGENIC_ROOM_AVAILABLE

DECK_PATIO_UNCOVERED

SUN_TERRACE

GARDEN

BBQ_PICNIC_AREA

OUTDOOR_FURNITURE

OUTDOOR_FIREPLACE

PARKING_INCLUDED

PARKING_POSSIBLE

PARKING_PAID

{| class="wikitable" style="background:#f8f8f8; width:100%;"
|
PARKING INCLUDED, PARKING POSSIBLE and PARKING PAID can include attributes.
Add the attributes' values as a single line in "Custom" in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT.
Use the context help {{#fas:question-circle}} for information.

'''Parking Attributes:'''

TYPE:<br>
: • UNKNOWN_PARKING_TYPE<br>
: • PARKING_GARAGE<br>
: • PARKING_LOT<br>
: • STREET_PARKING<br>

LOCATION:<br>
: • ON_SITE<br>
: • NEARBY<br>

ACCESS:<br>
: • ONLY_GUESTS<br>
: • GENERAL_PUBLIC<br>

RESERVATION:<br>
: • RESERVATION_NEEDED<br>
: • RESERVATION_NOT_NEEDED<br>
: • RESERVATION_NOT_POSSIBLE<br>

NAME:<br>
: • NAME=Your_text<br>

FEE:<br>
: • PARKINGFEE=xx.xx<br>
: • PARKINGFEEHOURLY=xx.xx<br>
: • PARKINGFEEDAILY=xx.xx<br>

'''Example:'''
<pre>
PARKING_INCLUDED NAME=Parking_1 NEARBY ONLY_GUESTS RESERVATION_NEEDED
</pre>

'''Example:'''
<pre>
PARKING_PAID PARKINGFEEDAILY=16.99 NAME=THIS_CAR_PARK2b UNKNOWN_PARKING_TYPE NEARBY ONLY_GUESTS RESERVATION_NEEDED
</pre>

This will configure a Car Park where:<br>
: • parking costs 16.99 per day<br>
: • the name is "THIS CAR PARK2b"<br>
: • indoor/outdoor type is not specified<br>
: • it is located NEARBY<br>
: • a reservation is required<br>

|}
{| class="wikitable" style="background:#f8f8f8; width:100%;"
|

<span style="color:#555;">{{#fas:info-circle}}</span>
By default, Beds24 applies predefined parking attribute values when a parking facility is added via the Features box.
You can change these defaults by adding specific parking attributes in the Booking.com Custom field.

''' Parking Default Values '''

{| class="wikitable" style="width:100%;"
! Parking Type
! Parking Type / Kind
! Location
! Access
! Reservation
|-
| PARKING_POSSIBLE
| STREET_PARKING
| NEARBY
| GENERAL_PUBLIC
| RESERVATION_NOT_POSSIBLE
|-
| PARKING_POSSIBLE
| PARKING_LOT
| NEARBY
| GENERAL_PUBLIC
| RESERVATION_NOT_POSSIBLE
|-
| PARKING_POSSIBLE
| PARKING_GARAGE
| ON_SITE
| ONLY_GUESTS
| RESERVATION_NEEDED
|-
| PARKING_PAID
| —
| NEARBY
| ONLY_GUESTS
| RESERVATION_NEEDED
|-
| PARKING_INCLUDED
| —
| ON_SITE
| ONLY_GUESTS
| RESERVATION_NOT_NEEDED
|}
|}

PARKING_INDOOR

PARKING_VALET

PARKING_DISABLED

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

PARKING_INDOOR

PARKING_VALET

PARKING_DISABLED

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.
Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

EV_CHARGER

SAFE

LOCKERS

BUSINESS_CENTER

BAR

GROCERY_SHOPPING_SERVICE

RESTAURANT

ROOM_SERVICE

SHARED_KITCHEN

SNACK_BAR

VENDING_MACHINE

PETS_CONSIDERED

PETS_NOT_ALLOWED

PETS_SERVICE_ONLY

BEACH

BEACH_PRIVATE

BEACH_FRONT

SKI_IN

SAUNA

POOL

POOL_HEATED

POOL_INDOOR

STEAM_BATH

SOLARIUM

MASSAGE

AIRPORT_SHUTTLE_POSSIBLE

AIRPORT_SHUTTLE

CLEANING_ENHANCED

CLEANING_INCLUDED

CLEANING_DISINFECTANT

CONCIERGE

RECEPTION_24_HOUR

SHOP

LAUNDRY

IRONING_SERVICE

TROUSER_PRESS

SHOE_SHINE

NEWSPAPER

CHECK_IN_OUT_SELF

EXPRESS_CHECK_IN_OUT

CAR_RENTAL

GIFT_SHOP

MEETING_BANQUET_FACILITIES

BAGGAGE_STORAGE

EVENT_TICKET_SERVICE

PUBLIC_TRANSPORT_TICKETS

TOUR_DESK

GAMBLING

EVENING_ENTERTAINMENT

GAME_ROOM

TV_ROOM

BOOKS

TABLE_TENNIS

POOL_TABLE

BICYCLE

BICYCLE_RENTAL

CYCLING

FISHING

FITNESS_ROOM

GOLF

HIKING

HORSE_RIDING

WATER_SPORTS

WIND_SURFING

KAYAK_CANOE

SCUBA_OR_SNORKELING

SNORKELING

SKIING

SKI_STORAGE

SKI_SCHOOL

SNOW_SPORTS_GEAR

TENNIS

TENNIS_EQUIPMENT

SQUASH

BADMINTON_EQUIPMENT

DARTS

MINIATURE_GOLF

WATER_PARKS

SMOKING_ALLOWED

SMOKING_NOT_ALLOWED

SMOKING_AREAS

NON_SMOKING_ROOMS

CHILDREN_WELCOME

CHILDREN_CLUB

FAMILY_ROOMS

PLAYGROUND

BABYSITTING

'''2. Room feature codes (room amenity type codes)''' ({{#fas:cog}} (SETTINGS) > PROPERTIES > ROOMS > SETUP)

AIR_CONDITIONING

AIR_CONDITIONING_INDIVIDUAL

CEILING_FAN

BATHROBE

HAIR_DRYER

HEATING

HEATING_INDIVIDUAL

MINIBAR

SLIPPERS

TOILETRIES

WAKEUPCALL

ROOM_SOUNDPROOFED

ROOM_CONNECTING

ROOM_NON_ALLERGIC

TELEPHONE

TELEPHONE_CORDLESS

TELEPHONE_CELL

ALARMCLOCK

CLOSETS_IN_ROOM

CLOSETS_MULTIPLE

CLOSET_SEPARATE

IRON

LUXORY_LINEN

SAFE

SAFE_LARGE

CO_DETECTOR

SMOKE_DETECTOR

FIRST_AID_KIT

INTERNET

WIFI

TV

CABLE

SATELLITE

VIDEO_GAMES

VIDEO_LIBRARY

VIDEO_ON_DEMAND

TV_COLOR

TV_HD_32_PLUS

TV_PAY_PER_VIEW

TV_STREAMING

MOVIES

MOVIES_FREE

BLUERAY_PLAYER

CD_PLAYER

DVD

RADIO

RADIO_SATELLITE

IPOD_DOCKING_STATION

VIDEO_GAME_PLAYER

KITCHEN

KITCHEN_FULL

KITCHENETTE

COFFEE_MAKER

KETTLE

DISHES_UTENSILS

DISHWASHER

GRILL

IRON_BOARD

KITCHEN_SUPPLIES

MICROWAVE

OVEN

REFRIGERATOR

REFRIGERATOR_WITH_ICE

REFRIGERATOR_MINI

SILVERWARE_UTENSILS

STOVE

TOASTER

WASHER

DINING_ROOM_SEATS

TABLES_AND_CHAIRS

SOFA_CHAIRS

SITTING_AREA

POOL_PRIVATE

FIREPLACE

DESK

DESK_LARGE

DESK_WITH_LAMP

DESK_WITH_POWER

DESK_WITH_CHAIR

COMPUTER

FAX

LAPTOP

BAY_VIEW

MOUNTAIN_VIEW

OCEAN_VIEW

'''3. Bathroom feature codes'''

SHOWER

SEPARATE_TOILET_AREA

BATH_TUB

BATHROOM_PRIVATE

BATHROOM_SHARED

MARBLE_BATHROOM

BATH_BIDET

BATH_JETTED_TUB

WHIRLPOOL

BATHTUB_WHIRLPOOL_SEPARATE

SEPARATE_TOILET_AREA

BATH_TUB

OVERSIZED_BATHTUB

GRECIAN_TUB

BATHTUB_ONLY

SHOWER_ONLY

BATH_SHOWER

BATH_OR_SHOWER

TUB_SHOWER_SEPARATE

TUB_OR_SHOWER_SEPARATE

PHONE_IN_BATHROOM

'''4. Bedroom feature codes'''

BED_DOUBLE

BED_KING

BED_TWIN

BED_QUEEN

BED_SOFA

BED_SINGLE

BED_FUTON

BED_BUNK

ENSUITE

= All Tags =
Accessibility

Activities

AirCondition

Animals

AquaPark

AreaFacilities

ATM

Autumn

Babysitter

BalconyTerrace

Bath

BathOpenAir

BathPublic

Bathroom

BBQ

Beach

Bed

BedBunk

Bedroom

Bidet

Billard

BirdsEyeView

Bowling

Breakfast

BreakfastAmerican

BreakfastAsian

BreakfastBuffet

BreakfastContinental

BreakfastEnglishIrish

BreakfastItalian

Building

BusinessFacilities

Canoeing

Casino

CertificateAward

Children

ChildrenOlder

ChildrenYoung

CoffeeTeaFacilities

CommunalLounge

Concierge

CurrencyExchange

Cycling

Darts

Day

Decoration

DiningArea

Dinner

Dishwasher

Diving

Drinks

DrinksAlcoholic

DrinksNonAlcoholic

Dryer

Elevator

Entertainment

Entrance

EveningEntertainment

FacilityDisabled

Family

Fireplace

Fishing

Fitness

FloorPlan

Food

Food

FoodDrinks

FunctionFacilities

Furniture

GameRoom

Garden

GolfCourse

Guest

GuestsGroup

Hairdresser

Hairdryer

Heating

Hiking

HorseRiding

HotSpring

Internet

Iron

Karaoke

KidsClub

Kitchen

KitchenCommunal

Kitchenette

Landmark

Landscape

Laundry

Library

Livingroom

Location

Locker

LogoCertificateSign

Lounge

Lunch

Massage

Meals

MeetingRoom

Microwave

Minibar

Minigolf

Neighbourhood

Night

Nightclub

Offsite

OnSite

Other

Oven

Parking

Patio

People

PetFriendly

Pets

PlaceOfWorship

Playground

Pool

PropertySign

Reception

Restaurant

Roomservice

RoomWhole

Safe

Sauna

Seasons

SeatingArea

ShoppingArea

ShopsOnSite

Shower

Shuttle

Skiing

SkiSchool

Snorkeling

Solarium

Soundproof

Spa

Sports

Spring

Squash

Staff

SteamRoom

Storage

Stove

Summer

Sunbed

Sunrise

Sunset

SuperMarketGrocery

TableTennis

TennisCourt

TextOverlay

TimeOfDay

Toaster

Toilet

Towels

TrouserPress

TV

VendingMachine

View

ViewCity

ViewGarden

ViewInnerCourtyard

ViewLandmark

ViewMountain

ViewPool

ViewRiver

ViewSea

ViewStreet

ViewStreetQuiet

VIP

Wardrobe

WashingMachine

Wedding

Windsurfing

Winter

Setting/description

2026-03-19T14:18:45Z

Ella: Created page with "===Property Description=== The description entered here is sent to Booking.com when creating or updating a property. Booking.com uses this information to enhance the property description shown to guests, support AI-generated responses to guest questions, and provide additional context about the property and destination. Please note: * Booking.com may not publish the description exactly as written. * The information may be used selectively or combined with existing co..."

===Property Description===

The description entered here is sent to Booking.com when creating or updating a property.

Booking.com uses this information to enhance the property description shown to guests, support AI-generated responses to guest questions, and provide additional context about the property and destination.

Please note:
* Booking.com may not publish the description exactly as written.
* The information may be used selectively or combined with existing content.
* In some cases, Booking.com may choose not to display the provided content.

We recommend providing clear and detailed information about your property to improve how it is presented to guests.

Setting/decreption

2026-03-19T13:38:31Z