"New" are bookings which have not been opened to view. Once you open them and save or update them the status will change to "Confirmed". In SETTINGS->ACCOUNT PREFERENCES you can set which status you want to apply to new bookings.
== Add Bookings ==
*manually by yourself.
*imported from other channels by the channel manager.
=== Manually add a new booking ===
1. Export your bookings into a .csv file
2. Go to
ETTINGS -> ACCOUNT -> ACCOUNT ACCESS and allow API access
3. Go to https://api.beds24.com.
The instructions in https://api.beds24.com/putbookingscsv.php explain the procedure in detail.
== Manage bookings ==
=== Info ===
The Info tab consists of a customizable summary of the booking information and a set of info items which can be attached to a booking .
The customizable summary can be created in SETTINGS->ACCOUNT -> PREFERENCES "Booking Info Template" using template variables
Preset info codes can be defined in SETTINGS->ACCOUNT -> PREFERENCES "Booking Info Code Presets "
Info codes can be added from the preset list. You can add manual notes.
The info code can be used in [[:category:Reports|custom reports]] to show or hide selected bookings and also in Auto Actions.
For example, if you use the code "CHECKEDIN" when guests check in and "CHECKEDOUT" when guests check out, you could create a custom reports to show custom reports by showing booking which include the info code "CHECKEDIN" and excluding those that have the info code "CHECKEDOUT".
If you want to hide the info tab go to SUB ACCOUNT (top right Menu) then click on "Manage Account" and add the phrase '''bookedit-info''' in "Hide menu pages"
=== Summary ===
'''Split''' can be used to split a booking for multiple rooms into separate bookings so each can be assigned to an individual room. All split bookings will be linked so they can be easily managed.
'''FLAG''' can be used to flag bookings that require special attention. The flag text is displayed with the other booking fields within the control panel and the [FLAG] [[Template Variables|template variable]] can be used to display this text as "hovertext" when the mouse cursor is positioned over the flagged booking in the Calendar view.
=== Charges and Payments ===
In the tab ''Charges and Payments'' you
may enter more charges and payments manually.
*Enter chargeable items or
and payments. Click Recalculate to update the balance and enter a blank new row .
*To remove an item check the remove box and click Recalculate.
*The balance will be calculated and displayed for this booking in the booking summary.
=== Invoice ===
In the tab ''INVOICE'' you print an Invoice
The invoice can also be printed with a message you can specify under SETTINGS -> GUEST MANAGEMENT -> INVOICE
=== Mail ===
In the tab "Guests" tab you can see
information from the guest database (GUEST in top menu)
Direct booking can be cancelled by changing the status to "Cancelled". For bookings from channels the cancellation has to be made on the channel either by the guest or by the channel. If this is not possible you can change the status in Beds24 and set "Allow Channel Modifications" = No in the "Details" tab of the booking. This will stop the channel to override the status change but not actually cancel the booking in the channel.
You can allow guests to cancel bookings themselves. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for offers or individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. When guests cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS.
=== Bulk Changes===