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21 bytes added, 21:21, 27 December 2019
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*You can view all messages from the "API Messages" component on the [[:Category:Dashboard|DASHBOARD]].
*The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links.
*You and your guests will see the messages in the Airbnb channels extranet.
==Send messages to guests==
Open the booking and go to the "API Messages" tab or click on the message on the dashboard to open the thread.
Enter your reply there. Auto Actions can also be used to send message templates from the "Mail & Actions" tab.
==Supported OTA's ==

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