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[[Category:Account]]
[[Category:Troubleshooting]]
<div class="heading">Outgoing Email</div> ''This page is about the menu {{#fas:cog}} (SETTINGS -> ) ACCOUNT -> OUTGOING EMAIL''and explains how to send Emails to guests from your own Email address instead of a Beds24 Email address.
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= General =
If you choose your own email address the guest will receive an email confirmation from your email address and you will see sent mails in your outgoing mail folder.
You can use your own email service via SMTP or Mailgun, It is also possible to use both, first we will try your SMTP server and if this fails we will try Mailgun. If both fail, the mail will be sent by the system email server.
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> If you have entered a property Email address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION replies from guests to confirmation messages will be sent in cc to the property EMail address. If you do not want this do not enter a property Email address.
If you do not use your own email, the guest will receive a booking notification from the system Email address.
