This page is about the menu MESSAGES
andexplains how to view and answer messages from OTAs directly from Beds24.
==Send messages to guests==
Open the booking and go to the "
API Messages" tab or click on the message on the dashboard to open the thread.
Enter your reply there. Auto Actions can be used to send message templates from the "Mail & Actions" tab.
=Supported OTA's =
You can communicate with Airbnb guests directly from Beds24.
Airbnb does not support HTML
so you will need to add a plain text version to your Auto Actions.
The messages will be added to the Airbnb reservation message thread.
Airbnb supports attachments in JPG, GIF and PNG format.