Airbnb - Revision history

Annette: Redirected page to Category:Airbnb

2021-02-11T16:15:03Z

Lesley: /* Troubleshooting and common errors */

2021-01-12T22:57:51Z

Troubleshooting and common errors

← Older revision		Revision as of 22:57, 12 January 2021
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	'''Last Error: Airbnb error code = 404: record_not_found - Unfortunately, this is no longer available.'''		'''Last Error: Airbnb error code = 404: record_not_found - Unfortunately, this is no longer available.'''
	Your listing has either been deleted from Airbnb or the sync was stopped which converts the listing to a manual listing. If you have deleted the listing in Airbnb please contact Airbnb support and ask them if they can reinstate the listing. If you have not deleted the listing in Airbnb [[AirBnB.com_XML#Remove_Import_Id\|remove the import ID]] as explained here: [https://wiki.beds24.com/index.php/~~AirBnB.com_XML~~#Remove_Import_Id https://wiki.beds24.com/index.php/AirBnB~~.com_XML~~#Remove_Import_Id]		Your listing has either been deleted from Airbnb or the sync was stopped which converts the listing to a manual listing. If you have deleted the listing in Airbnb please contact Airbnb support and ask them if they can reinstate the listing. If you have not deleted the listing in Airbnb [[AirBnB.com_XML#Remove_Import_Id\|remove the import ID]] as explained here: [https://wiki.beds24.com/index.php/Airbnb#Remove_Import_Id https://wiki.beds24.com/index.php/AirBnB#Remove_Import_Id]

	'''Smart Pricing was not deactivated before connecting'''		'''Smart Pricing was not deactivated before connecting'''

Annette at 14:01, 12 January 2021

2021-01-12T14:01:22Z

Annette at 17:28, 8 December 2020

2020-12-08T17:28:28Z

← Older revision		Revision as of 17:28, 8 December 2020
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	'''Sorry, please contact support if you need to change the market of your listing.'''		'''Sorry, please contact support if you need to change the market of your listing.'''
	Check if your settings for "Latitude" and "Longitude" are correct and do match the address you have given. If required, correct your data and then click "Update Airbnb". If the error message persists contact Airbnb support. Give them the error message, your coordinates and your address and ask them to fix the problem at their end.		Check if your settings for "Latitude" and "Longitude" are correct and do match the address you have given. You can check with address and latitude/longitude is in Airbnbs system when you click on "View all listings" and then on "content in Airbnb". If required, correct your data and then click "Update Airbnb". If the error message persists contact Airbnb support. Give them the error message, your coordinates and your address and ask them to fix the problem at their end.

	'''ServiceInvalidRequestException: You can't change your listing's address once you've started receiving reservation requests. If you need to make an update, please contact support.'''		'''ServiceInvalidRequestException: You can't change your listing's address once you've started receiving reservation requests. If you need to make an update, please contact support.'''

Annette at 18:07, 19 November 2020

2020-11-19T18:07:38Z

← Older revision		Revision as of 18:07, 19 November 2020
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	[[Category:Messaging]]		[[Category:Messaging]]
	[[Category:Error Messages from Channels]]		[[Category:Error Messages from Channels]]
	~~[[Category:Set up Instructions]]~~
	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]
	<div class="heading">Airbnb</div>		<div class="heading">Airbnb</div>

Annette: /* Prices */

2020-11-04T11:57:24Z

Prices

← Older revision		Revision as of 11:57, 4 November 2020
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	Airbnb applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking.		Airbnb applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking.

			We can only send one global maximum stay which comes from SETTINGS > PROPERTIES > ROOMS > SETUP.

	If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. Only a global max. stay which is taken from SETTINGS->PROPERTIES->ROOMS can send.		If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. Only a global max. stay which is taken from SETTINGS->PROPERTIES->ROOMS can send.

Annette at 14:54, 2 November 2020

2020-11-02T14:54:46Z

← Older revision		Revision as of 14:54, 2 November 2020
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	[[Airbnb:_Create_new_Airbnb_account\|Use these instructions if you do not yet have an Airbnb account]].		[[Airbnb:_Create_new_Airbnb_account\|Use these instructions if you do not yet have an Airbnb account]].

	<div class="warning">{{#fas:exclamation-triangle}} One Beds24 account connects with one Airbnb account~~, if~~ you manage multiple Airbnb accounts, create sub accounts for each ensure the sub account 'owns' the property, not just has access to the respective properties in Beds24.</div>		<div class="warning">{{#fas:exclamation-triangle}} One Beds24 account connects with one Airbnb account
			*If you manage multiple Airbnb accounts, create sub accounts for each ensure the sub account 'owns' the property, not just has access to the respective properties in Beds24.
			*If you see the waning "You may only authorize one property management app to manage your account" another Beds24 account is already connected to this Airbnb account our your Airbnb account is connected to another channel manager. </div>

	If you have more than one Airbnb account you need to make sure you are logged into the correct account. If not log out and then log into the correct one. If you get automatically logged into the wrong Airbnb account you will need to delete the cookies in your browser.		If you have more than one Airbnb account you need to make sure you are logged into the correct account. If not log out and then log into the correct one. If you get automatically logged into the wrong Airbnb account you will need to delete the cookies in your browser.
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	Log into the Airbnb account you want to connect and then continue.		Log into the Airbnb account you want to connect and then continue.


	<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Each Airbnb account can only connect to one Airbnb Account. If you see the waning "You may only authorize one property management app to manage your account" another Beds24 account is already connected to this Airbnb account our your Airbnb account is connected to another channel manager.

	==Sending Data to Airbnb==		==Sending Data to Airbnb==

Annette: /* Connect to an Airbnb Account */

2020-11-02T14:52:50Z

Connect to an Airbnb Account

← Older revision		Revision as of 14:52, 2 November 2020
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	[[Media:airbnbxml_create_account_de.png\|view large]]		[[Media:airbnbxml_create_account_de.png\|view large]]

	Log into the Airbnb account you want to connect and then continue.		Log into the Airbnb account you want to connect and then continue.


			<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Each Airbnb account can only connect to one Airbnb Account. If you see the waning "You may only authorize one property management app to manage your account" another Beds24 account is already connected to this Airbnb account our your Airbnb account is connected to another channel manager.

	==Sending Data to Airbnb==		==Sending Data to Airbnb==

Markkinchin: /* All feature codes */

2020-10-24T14:37:40Z

All feature codes

← Older revision		Revision as of 14:37, 24 October 2020
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	SHAMPOO		SHAMPOO

	LINENS (~~is sent in combination with "toiletries"~~ as "Essentials")		LINENS (if all of TOILETRIES, SHAMPOO and LINENS are used, this sends as "Essentials")

	HEATING		HEATING
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	DISHES_UTENSILS		DISHES_UTENSILS

	SPICES (~~is sent in combination with "~~DISHES_UTENSILS" as "Cooking Basics")		SPICES (if both SPICES and DISHES_UTENSILS are used, this sends as "Cooking Basics")

	DISHWASHER		DISHWASHER

Annette: /* What is the difference between the XML interface and the iCal interface? */

2020-10-20T12:04:51Z

What is the difference between the XML interface and the iCal interface?

← Older revision		Revision as of 12:04, 20 October 2020
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	===What is the difference between the XML interface and the iCal interface?===		===What is the difference between the XML interface and the iCal interface?===
	Main differences are the update speed and the transferred data. iCal updates can take up to 24 hours. Changes via the XML are applied within a minute.		Main differences are the update speed and the transferred data. iCal updates can take up to 24 hours which makes it unreliable. Changes via the XML are applied within a minute.

	The XML interface can:		The XML interface can:
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	*Send prices from Beds24 to Airbnb		*Send prices from Beds24 to Airbnb
	*Import bookings (including number of guests, Email address, price), modifications and cancellations from Airbnb		*Import bookings (including number of guests, Email address, price), modifications and cancellations from Airbnb
			*Use messaging

	The iCal interface can only export inventory and import bookings (~~without~~ price ~~and number of guests~~) , booking modifications and booking cancellations.		The iCal interface can only export inventory and import bookings for which Airbnb provides limited information only (no guest name, no price, no Email address), booking modifications and booking cancellations.

	===I am already listed with Airbnb. Can I connect it?===		===I am already listed with Airbnb. Can I connect it?===

← Older revision		Revision as of 14:01, 12 January 2021
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	*Listings in properties which Airbnb considers "traditional hospitality" like hotels, Bed & Breakfast rooms and small inns are approved on a case by case basis.		*Listings in properties which Airbnb considers "traditional hospitality" like hotels, Bed & Breakfast rooms and small inns are approved on a case by case basis.
	*If you are not eligible for XML you can still use our [[AirBnB.com\|Airbnb Ical]] connection to synchronise calendars.		*If you are not eligible for XML you can still use our [[AirBnB.com\|Airbnb Ical]] connection to synchronise calendars.
	*If you do not have daily prices or rates in which "Airbnb" is activated in the "Channels" tab the "~~Default Daily~~ Price" (Rack Rate) will be used up to a year in advance.		*If you do not have daily prices or rates in which "Airbnb" is activated in the "Channels" tab the "Base Price" (Rack Rate) will be used up to a year in advance.

	== Before you connect ==		== Before you connect ==
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	For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upto 2 people. Then go to SETTINGS -> CHANNEL MANAGER->AIRBNB XML ->SPECIFIC CONTENT > Pricing, set Guests included = 2, Extra Person Price = 15		For example, you have a room for 3 people, you charge 50€ for 2 people and 15€ for 3rd person, create a Rate with Room price - 50 - Upto 2 people. Then go to SETTINGS -> CHANNEL MANAGER->AIRBNB XML ->SPECIFIC CONTENT > Pricing, set Guests included = 2, Extra Person Price = 15

	Airbnb requires a "~~Default Daily~~ Price" (Rack Rate) which you can set under SETTINGS->CHANNEL MANAGER-->PROPERTY CONTENT->ROOM CONTENT. If you do not have daily prices or rates which are activated for channel management or rates in which "Airbnb" is activated the rack rate will be used up to a year in advance.		Airbnb requires a "Base Price" (Rack Rate) which you can set under SETTINGS->CHANNEL MANAGER-->PROPERTY CONTENT->ROOM CONTENT. If you do not have daily prices or rates which are activated for channel management or rates in which "Airbnb" is activated the rack rate will be used up to a year in advance.

	In SETTINGS->CHANNEL MANAGER->AIRBNB XML ->SPECIFIC CONTENT you can set		In SETTINGS->CHANNEL MANAGER->AIRBNB XML ->SPECIFIC CONTENT you can set
	*Early Bird and Last Minute discounts		*Early Bird and Last Minute discounts
	*A discount for 2 or more days, weekly or monthly. Use either the discounts for number of days or month/week but not both because the discount per days will override the discount per week/month.		*A discount for 2 or more days, weekly or monthly. Use either the discounts for number of days or month/week but not both because the discount per days will override the discount per week/month.
	*Rules for dates with no price. If you require minimum stays we recommend you set this to the default "Close the Room" because we can not send minimum stays to the ~~default daily price~~.		*Rules for dates with no price. If you require minimum stays we recommend you set this to the default "Close the Room" because we can not send minimum stays to the Base Price.
	*Cleaning fee (if want to override the cleaning fee set in SETTINGS->CHANNEL MANAGER-->PROPERTY CONTENT->ROOM CONTENT)		*Cleaning fee (if want to override the cleaning fee set in SETTINGS->CHANNEL MANAGER-->PROPERTY CONTENT->ROOM CONTENT)
	*Security deposit		*Security deposit