Cancellations - Revision history

Annette: Redirected page to Category:Bookings#Cancel Bookings

2017-08-31T12:48:32Z

Redirected page to Category:Bookings#Cancel Bookings

← Older revision		Revision as of 12:48, 31 August 2017
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	[[:Category:Bookings#Cancel_Bookings]]		#REDIRECT [[:Category:Bookings#Cancel_Bookings]]

Annette: Replaced content with ":Category:Bookings#Cancel_Bookings"

2017-08-31T12:48:00Z

Replaced content with "Category:Bookings#Cancel_Bookings"

← Older revision		Revision as of 12:48, 31 August 2017
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	[[~~Category~~:~~How to]]~~		[[:Category:Bookings#Cancel_Bookings]]
	[[Category:Bookings]]
	~~This page explains how cancellation policies can be handled.~~

	~~By default the system uses the policy you have set under SETTINGS -> PROPERTIES -> BOOKING RULES.~~

	You have the option to override these settings for individual rates. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.

	*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.

	*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. When guest cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS.

	*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> PROPERTIES -> ROOMS->OFFERS.


	~~'''Custom form on your own web site:'''~~

	~~In the correspondence to the guest you make a link to your web site including template variables for the information you want to pass to your web site. For example:~~

	~~If you want to pass the booking number and the guest email construct a link as follows:~~


	~~Note: This will not automatically cancel the booking. You will need to do this manually in the control panel.~~

Annette at 08:49, 6 March 2017

2017-03-06T08:49:14Z

← Older revision		Revision as of 08:49, 6 March 2017
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	*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.		*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.

	*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.		*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. When guest cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS.

	*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> PROPERTIES -> ROOMS->OFFERS.		*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> PROPERTIES -> ROOMS->OFFERS.

Annette at 08:33, 22 March 2016

2016-03-22T08:33:17Z

← Older revision		Revision as of 08:33, 22 March 2016
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	[[Category:Bookings]]		[[Category:Bookings]]
	This page explains how cancellation policies can be handled.		This page explains how cancellation policies can be handled.

			By default the system uses the policy you have set under SETTINGS -> PROPERTIES -> BOOKING RULES.

			You have the option to override these settings for individual rates. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.

	*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.		*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.

Annette at 09:33, 26 October 2015

2015-10-26T09:33:11Z

← Older revision		Revision as of 09:33, 26 October 2015
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	*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.		*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.

	*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual ~~rates~~. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.		*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.

	*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> PROPERTIES -> ROOMS->OFFERS.		*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> PROPERTIES -> ROOMS->OFFERS.

Annette at 08:39, 26 October 2015

2015-10-26T08:39:54Z

← Older revision		Revision as of 08:39, 26 October 2015
Line 5:		Line 5:
	*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.		*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.

	*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual rates ~~in SETTINGS -> BOOKING PAGE -> ROOM CONTENT~~. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.		*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual rates. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.

	*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> ~~BOOKING PAGE~~ -> ~~ROOM CONTENT~~ -> OFFERS		*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> PROPERTIES -> ROOMS->OFFERS.

Annette at 08:28, 26 October 2015

2015-10-26T08:28:46Z

← Older revision		Revision as of 08:28, 26 October 2015
Line 3:		Line 3:
	This page explains how cancellation policies can be handled.		This page explains how cancellation policies can be handled.

	*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" and enter your policy or your link.		*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.

	*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual rates in SETTINGS -> BOOKING PAGE -> ROOM CONTENT. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.		*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual rates in SETTINGS -> BOOKING PAGE -> ROOM CONTENT. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.

Annette at 08:56, 19 October 2015

2015-10-19T08:56:41Z

← Older revision		Revision as of 08:56, 19 October 2015
Line 8:		Line 8:

	*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> BOOKING PAGE -> ROOM CONTENT -> OFFERS		*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> BOOKING PAGE -> ROOM CONTENT -> OFFERS



			'''Custom form on your own web site:'''

			In the correspondence to the guest you make a link to your web site including template variables for the information you want to pass to your web site. For example:

			If you want to pass the booking number and the guest email construct a link as follows:


			Note: This will not automatically cancel the booking. You will need to do this manually in the control panel.

Annette at 13:27, 17 July 2015

2015-07-17T13:27:37Z

← Older revision		Revision as of 13:27, 17 July 2015
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	[[Category:How to]]		[[Category:How to]]
	[[Category:Bookings]]		[[Category:Bookings]]
			This page explains how cancellation policies can be handled.

	*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN click on "Page Footer" and enter your policy or your link.		*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" and enter your policy or your link.

	*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual rates in SETTINGS -> BOOKING PAGE -> ~~ROOMS~~. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.		*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual rates in SETTINGS -> BOOKING PAGE -> ROOM CONTENT. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.

	*Set a dual price strategy and offer a non ~~cancellable~~ and a ~~cancellable~~ rate. You can set additional prices under SETTINGS -> BOOKING PAGE -> ~~ROOMS~~ -> ~~EXTRA PRICE ROWS~~		*Set a dual price strategy and offer a non cancelable and a cancelable rate. You can set additional prices under SETTINGS -> BOOKING PAGE -> ROOM CONTENT -> OFFERS

Annette at 11:10, 25 September 2013

2013-09-25T11:10:24Z

← Older revision		Revision as of 11:10, 25 September 2013
Line 6:		Line 6:
	*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual rates in SETTINGS -> BOOKING PAGE -> ROOMS. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.		*The cancel function lets you set a cut off date prior to the arrival where cancellations are allowed. It is also possible to set individual cancellation periods depending on season, rate and even per individual booking. If you use this function the guest can log in and cancel themselves within your rules. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for individual rates in SETTINGS -> BOOKING PAGE -> ROOMS. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.

	*Set a dual price strategy and offer a non cancellable and a cancellable rate. You can set additional prices under SETTINGS -> BOOKING PAGE -> ROOMS -> EXTRA ~~PRICES~~		*Set a dual price strategy and offer a non cancellable and a cancellable rate. You can set additional prices under SETTINGS -> BOOKING PAGE -> ROOMS -> EXTRA PRICE ROWS