Category:Booking Rules - Revision history

Annette: Redirected page to Booking Rules

2020-11-19T11:09:54Z

← Older revision		Revision as of 11:09, 19 November 2020
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	[[~~Category:Properties]]~~		#REDIRECT [[Booking_Rules]]
	~~[[Category:Bookings]]~~
	~~[[Category:Rules~~]]
	~~<div class="heading">Booking Rules</div>~~
	~~This page is about the menu {{#fas:cog}} (SETTINGS) > PROPERTIES > BOOKING RULES~~

	~~Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on each setting.~~

	~~<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> You can apply additional rules in the CALENDER in Offers and prices.~~

	~~== Troubleshooting ==~~
	~~If you think the wrong booking rule is applied check your settings for:~~
	~~SETTINGS->PROPERTIES->BOOKING RULES "Booking Type"~~
	~~SETTINGS->PROPERTIES-> OFFERS "Booking Type"~~
	~~Setting for "Booking Type" set in the "Summary" tab of your rates~~

	~~If you have set different RULES for Normal Bookings and Near Booking - Deposit Collection :~~
	~~SETTINGS->PROPERTIES->BOOKING RULES "Normal Booking" - Deposit Collection 1 - auto collection with deposit collection~~
	~~SETTINGS->PROPERTIES->BOOKING RULES "Near Term Booking" - Deposit Collection 2 - auto collection with deposit collection~~
	~~Also ensure you have SETTINGS->PROPERTIES->BOOKING RULES -> DAILY PRICING STRATEGY-> BOOKING TYPE = DEFAULT (set by property booking rules)~~

Annette at 11:07, 19 November 2020

2020-11-19T11:07:09Z

← Older revision	Revision as of 11:07, 19 November 2020
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		[[Category:Properties]]
		[[Category:Bookings]]
		[[Category:Rules]]
		<div class="heading">Booking Rules</div>
		This page is about the menu {{#fas:cog}} (SETTINGS) > PROPERTIES > BOOKING RULES

		Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on each setting.

		<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> You can apply additional rules in the CALENDER in Offers and prices.

		== Troubleshooting ==
		If you think the wrong booking rule is applied check your settings for:
		SETTINGS->PROPERTIES->BOOKING RULES "Booking Type"
		SETTINGS->PROPERTIES-> OFFERS "Booking Type"
		Setting for "Booking Type" set in the "Summary" tab of your rates

		If you have set different RULES for Normal Bookings and Near Booking - Deposit Collection :
		SETTINGS->PROPERTIES->BOOKING RULES "Normal Booking" - Deposit Collection 1 - auto collection with deposit collection
		SETTINGS->PROPERTIES->BOOKING RULES "Near Term Booking" - Deposit Collection 2 - auto collection with deposit collection
		Also ensure you have SETTINGS->PROPERTIES->BOOKING RULES -> DAILY PRICING STRATEGY-> BOOKING TYPE = DEFAULT (set by property booking rules)

Annette: Blanked the page

2020-11-19T11:05:53Z

Blanked the page

← Older revision		Revision as of 11:05, 19 November 2020
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	~~[[Category:Properties]]~~
	~~[[Category:Bookings]]~~
	~~[[Category:Rules]]~~
	~~<div class="heading">Booking Rules</div>~~
	~~This page is about the menu {{#fas:cog}} (SETTINGS) > PROPERTIES > BOOKING RULES~~

	~~Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on each setting.~~

	~~<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> You can apply additional rules in the CALENDER in Offers and prices.~~

	~~== Troubleshooting ==~~
	~~If you think the wrong booking rule is applied check your settings for:~~
	~~SETTINGS->PROPERTIES->BOOKING RULES "Booking Type"~~
	~~SETTINGS->PROPERTIES-> OFFERS "Booking Type"~~
	~~Setting for "Booking Type" set in the "Summary" tab of your rates~~

	~~If you have set different RULES for Normal Bookings and Near Booking - Deposit Collection :~~
	~~SETTINGS->PROPERTIES->BOOKING RULES "Normal Booking" - Deposit Collection 1 - auto collection with deposit collection~~
	~~SETTINGS->PROPERTIES->BOOKING RULES "Near Term Booking" - Deposit Collection 2 - auto collection with deposit collection~~
	~~Also ensure you have SETTINGS->PROPERTIES->BOOKING RULES -> DAILY PRICING STRATEGY-> BOOKING TYPE = DEFAULT (set by property booking rules)~~

Annette at 15:31, 4 June 2020

2020-06-04T15:31:31Z

← Older revision		Revision as of 15:31, 4 June 2020
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	[[Category:Rules]]		[[Category:Rules]]
	<div class="heading">Booking Rules</div>		<div class="heading">Booking Rules</div>
	This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES		This page is about the menu {{#fas:cog}} (SETTINGS) > PROPERTIES > BOOKING RULES

	=~~= Booking Type ==~~		Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on each setting.
	~~You have a choice on~~ "~~Booking Types" which define how guests can book and if a security is required~~:

	*Auto confirmed - confirmed without security: ~~Bookings from your website are automatically confirmed without security.~~		<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> You can apply additional rules in the CALENDER in Offers and prices.
	*Confirmed with deposit collection - ~~via payment gateway~~: Guests can make a confirmed booking when they complete a payment through one of the integrated payment gateways. To use this function you need an account with the payment gateway and connect it in SETTINGS->~~PAYMENTS FROM GUESTS-~~>~~PAYMENT GATEWAYS.~~
	*Confirmed with credit card - card details are collected: Guests can only book if they leave their credit card details. Credit card details are securely collected but the card is not automatically charged.
	*Request - manual confirmation required: Guests can only request to book. You ~~confirm or decline each booking manually.~~
	*Request with credit card - card details are collected: Guests can only request to book and are required to leave their credit card details. You confirm or decline each booking manually. Credit card details are securely collected but the card is not automatically charged.
	*Blackout period - closed for bookings: If you want to close your property and not accept new bookings for a certain period (for example if you are closed for the season) you can set a blackout.

	~~The default booking type for the whole property can be overridden~~
	*per offer by the "Booking Type" set in SETTINGS->PROPERTIES -> OFFERS
	*the "Booking Type" set in the ~~"Summary" tab of a rate will override both the booking type for the offer and the booking type for the rate.~~

	~~== Periods ==~~
	~~Booking Rules define the options and rules applying to all bookings or bookings within a certain period. You have following options:~~
	*'''Normal Bookings''' -the booking type for normal bookings. If a booking includes normal and near term dates the booking type will be as set for near term dates. If a booking includes normal and exceptional dates the booking type will be as set for exceptional dates.

	*'''Near Term Bookings''' - You can select how many days in advance to consider a near term booking and the style of booking completion for near term bookings. You may use a different strategy than your normal bookings. If a booking includes near term and exceptional dates the booking type will be as set for exceptional dates.

	*'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.

	== Troubleshooting ==		== Troubleshooting ==

Annette at 15:52, 28 May 2020

2020-05-28T15:52:43Z

← Older revision		Revision as of 15:52, 28 May 2020
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	[[Category:Properties]]		[[Category:Properties]]
	[[Category:Bookings]]		[[Category:Bookings]]
	''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES''		[[Category:Rules]]
			<div class="heading">Booking Rules</div>
			This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES

	== Booking Type ==		== Booking Type ==

Annette at 10:33, 23 April 2020

2020-04-23T10:33:46Z

← Older revision		Revision as of 10:33, 23 April 2020
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	[[Category:Properties]]		[[Category:Properties]]
	~~[[Category:Prices_and_Availability]]~~
	[[Category:Bookings]]		[[Category:Bookings]]
	''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES''		''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES''

Annette at 17:33, 7 February 2020

2020-02-07T17:33:58Z

← Older revision		Revision as of 17:33, 7 February 2020
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	[[Category:Properties]]		[[Category:Properties]]
	~~[[Category:Property_Setup]]~~
	[[Category:Prices_and_Availability]]		[[Category:Prices_and_Availability]]
	[[Category:Bookings]]		[[Category:Bookings]]

Annette at 12:46, 30 January 2020

2020-01-30T12:46:04Z

@@ Line 5: / Line 5: @@
   ''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES''
-== Rules ==
+== Booking Type ==
-You have a choice on booking rules which define how  bookings from your own web site are treated:
+You have a choice on "Booking Types" which define how guests can book and if a security is required:
-'''1. Automatically Confirmed online bookings'''
+*Auto confirmed - confirmed without security: Bookings from your website are automatically confirmed without security.
-*No Deposit - auto confirmed booking with no deposit
+The default booking type for the whole property can be overridden
+*per offer by the "Booking Type"  set in SETTINGS->PROPERTIES -> OFFERS
+*the "Booking Type" set in the "Summary" tab of a rate will override both the booking type for the offer and the booking type for the rate.
 == Periods ==

Annette: /* Spam Protection */

2020-01-23T17:56:15Z

Spam Protection

← Older revision		Revision as of 17:56, 23 January 2020
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	*'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.		*'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.

	~~== Spam Protection ==~~

	~~You can protect yourself from spam via your booking page in SETTINGS -> PROPERTIES -> BOOKING RULES -> GUEST VERIFICATION~~

	*Set "On Screen Captcha code" to "Must be Entred" so your guests will have to enter a captcha code to proceed the booking

	*Set "Code Sent to Email Address" to "Must be Entred" and your guest will only be able to proceed the booking after they enter a code that has been automatically sent to them.


	== Troubleshooting ==		== Troubleshooting ==

Annette at 13:11, 11 May 2019

2019-05-11T13:11:38Z

← Older revision		Revision as of 13:11, 11 May 2019
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	*Request CC - request only with Credit Card collection		*Request CC - request only with Credit Card collection
	*Collect CC - number collected but not charged		*Collect CC - number collected but not charged
	If you want to collect credit card number for security you can set the amounts under SETTINGS -> ~~PROPERTIES~~ -> CREDIT CARD COLLECTION		If you want to collect credit card number for security you can set the amounts under SETTINGS -> PAYMENTS -> CREDIT CARD COLLECTION


	'''4. Online Deposit Collection'''		'''4. Online Deposit Collection'''

	If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under SETTINGS -> ~~PROPERTIES~~ -> PAYMENT COLLECTION		If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under SETTINGS -> PAYMENTS -> PAYMENT COLLECTION
	*Deposit Payment 1 - auto confirmed with depostit payment		*Deposit Payment 1 - auto confirmed with depostit payment
	*Deposit Payment 2 - auto confirmed with deposit payment		*Deposit Payment 2 - auto confirmed with deposit payment