Category:Messaging - Revision history

Annette at 19:09, 17 September 2025

2025-09-17T19:09:32Z

← Older revision		Revision as of 19:09, 17 September 2025
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	*Messages on new bookings, cancellation or modificationss can be sent via Email and SMS. By default host notifications are always sent by Email containing all important information. By default all messages are sent to the administrator EMail address which can be changed in {{#fas:cog}} (SETTINGS) >ACCOUNT->ACCOUNT ACCESS. You can set where these are sent to and add information or set up a second notification in {{#fas:cog}} (SETTINGS) ->ACCOUNT->HOST NOTIFICATIONS.		*Messages on new bookings, cancellation or modificationss can be sent via Email and SMS. By default host notifications are always sent by Email containing all important information. By default all messages are sent to the administrator EMail address which can be changed in {{#fas:cog}} (SETTINGS) >ACCOUNT->ACCOUNT ACCESS. You can set where these are sent to and add information or set up a second notification in {{#fas:cog}} (SETTINGS) ->ACCOUNT->HOST NOTIFICATIONS.
	*You can set up push notification to Google Chrome or Apple notifications via MAKE (Formally Integromat) ({{#fas:cog}} (SETTINGS) > ~~APPS&INTEGRATIONS~~ > MAKE).		*You can set up push notification to Google Chrome or Apple notifications via MAKE (Formally Integromat) ({{#fas:cog}} (SETTINGS) > MARKETPLACE > MAKE).

	<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Email communication is free of charge. For SMS an additional fee per message applies.		<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Email communication is free of charge. For SMS an additional fee per message applies.

Lesley: /* Notifications to host */

2024-08-08T06:41:56Z

Notifications to host

← Older revision		Revision as of 06:41, 8 August 2024
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	*Messages on new bookings, cancellation or modificationss can be sent via Email and SMS. By default host notifications are always sent by Email containing all important information. By default all messages are sent to the administrator EMail address which can be changed in {{#fas:cog}} (SETTINGS) >ACCOUNT->ACCOUNT ACCESS. You can set where these are sent to and add information or set up a second notification in {{#fas:cog}} (SETTINGS) ->ACCOUNT->HOST NOTIFICATIONS.		*Messages on new bookings, cancellation or modificationss can be sent via Email and SMS. By default host notifications are always sent by Email containing all important information. By default all messages are sent to the administrator EMail address which can be changed in {{#fas:cog}} (SETTINGS) >ACCOUNT->ACCOUNT ACCESS. You can set where these are sent to and add information or set up a second notification in {{#fas:cog}} (SETTINGS) ->ACCOUNT->HOST NOTIFICATIONS.
	*You can set up push notification to Google Chrome or Apple notifications via Integromat ({{#fas:cog}} (SETTINGS) -> APPS&INTEGRATIONS->~~INTEGROMAT~~).		*You can set up push notification to Google Chrome or Apple notifications via MAKE (Formally Integromat) ({{#fas:cog}} (SETTINGS) > APPS&INTEGRATIONS > MAKE).

	<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Email communication is free of charge. For SMS an additional fee per message applies.		<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Email communication is free of charge. For SMS an additional fee per message applies.

Annette at 14:47, 13 May 2024

2024-05-13T14:47:46Z

← Older revision		Revision as of 14:47, 13 May 2024
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	<div class="bluebox">		<div class="bluebox">
	Beds24 handles all aspects of ~~communicatio~~		Beds24 handles all aspects of communication.

	Hosts will automatically receive an E-mail '''notification''' when there is a '''new online booking, a modification to a booking or a cancellation'''.		Hosts will automatically receive an E-mail '''notification''' when there is a '''new online booking, a modification to a booking or a cancellation'''.

Annette at 14:47, 13 May 2024

2024-05-13T14:47:32Z

@@ Line 5: / Line 5: @@
   This page explains how communication through the system can be customised.
 __TOC__
 <span class="" style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>  <span style="font-weight: bold;" >Tip</span>  This [https://beds24.com/wizard/wizard4.php wizard] guides you though the options.

Annette: /* Messages from OTAs */

2023-11-14T13:55:19Z

Messages from OTAs

← Older revision		Revision as of 13:55, 14 November 2023
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	===Messages from OTAs ===		===Messages from OTAs ===
	You can communicate with Airbnb ~~and~~ Booking.com guest directly from Beds24. See the Airbnb ~~and~~ Booking.com help pages ~~on how to enable this function~~.		You can communicate with Airbnb, Booking.com and VRBO guest directly from Beds24. See the Airbnb, Booking.com and VRBO help pages for more information.

	===Languages ===		===Languages ===

Annette: /* SMS */

2023-09-07T16:51:23Z

SMS

← Older revision		Revision as of 16:51, 7 September 2023
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	In {{#fas:cog}} (SETTINGS) ->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS messages to guests.		In {{#fas:cog}} (SETTINGS) ->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS messages to guests.

	We can set a short alphanumeric code (max 11 char) that the guest sees as the sender of the message for a fee. This could be your trading name for example. The code will be set for the masteraccount (the account paying for the SMS) and apply to all subaccounts.		We can set a short alphanumeric code (max 11 char) that the guest sees as the sender of the message for a fee. This could be your trading name for example. The code will be set for the masteraccount (the account paying for the SMS) and apply to all subaccounts.

			<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> SMS can only be used to communicate Information about a current booking. For legal reasons you can not use SMS for marketing purposes including discounts or vouchers.

	===Messages via Guest Login ===		===Messages via Guest Login ===

Annette at 14:03, 1 August 2023

2023-08-01T14:03:14Z

← Older revision		Revision as of 14:03, 1 August 2023
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	In {{#fas:cog}} (SETTINGS) ->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS messages to guests.		In {{#fas:cog}} (SETTINGS) ->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS messages to guests.

	We can set a short alphanumeric code that the guest sees as the sender of the message for a fee. This could be your trading name for example.		We can set a short alphanumeric code (max 11 char) that the guest sees as the sender of the message for a fee. This could be your trading name for example. The code will be set for the masteraccount (the account paying for the SMS) and apply to all subaccounts.

	===Messages via Guest Login ===		===Messages via Guest Login ===

Lesley: /* SMS */

2023-07-31T07:05:24Z

SMS

← Older revision		Revision as of 07:05, 31 July 2023
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	===SMS===		===SMS===
	In {{#fas:cog}} (SETTINGS) ->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS ~~message~~ to guests.		In {{#fas:cog}} (SETTINGS) ->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS messages to guests.

	We can set a short alphanumeric code that the guest sees as the sender of the message for a fee. This could be your trading name ~~fro~~ example.		We can set a short alphanumeric code that the guest sees as the sender of the message for a fee. This could be your trading name for example.

	===Messages via Guest Login ===		===Messages via Guest Login ===

Annette: /* SMS */

2023-04-06T11:10:25Z

SMS

← Older revision		Revision as of 11:10, 6 April 2023
Line 31:		Line 31:
	In {{#fas:cog}} (SETTINGS) ->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS message to guests.		In {{#fas:cog}} (SETTINGS) ->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS message to guests.

	We can ~~setup~~ a ~~custom SMS sending number~~ for a fee. ~~The sending number must~~ be ~~a phone number owned by you and be able to receive SMS messages. The fee is non refundable, please check the SMS sending service works reliably for~~ your ~~needs before requesting this service~~.		We can set a short alphanumeric code that the guest sees as the sender of the message for a fee. This could be your trading name fro example.

	===Messages via Guest Login ===		===Messages via Guest Login ===

Lesley: /* Messages from OTAs */

2022-07-22T06:48:26Z

Messages from OTAs

← Older revision		Revision as of 06:48, 22 July 2022
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	===Messages from OTAs ===		===Messages from OTAs ===
	You can ~~get~~ communicate with Airbnb and Booking.com guest directly from Beds24. See the Airbnb and Booking.com help pages on how to enable this function.		You can communicate with Airbnb and Booking.com guest directly from Beds24. See the Airbnb and Booking.com help pages on how to enable this function.

	===Languages ===		===Languages ===