Corrupted Content - Revision history

Annette at 16:37, 12 December 2019

2019-12-12T16:37:21Z

← Older revision		Revision as of 16:37, 12 December 2019
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	If you can't find the culprit or if you cannot edit the content anymore, you can '''delete the content:'''		If you can't find the culprit or if you cannot edit the content anymore, you can '''delete the content:'''

	Open the page without any content and add '&noload=all' to the URL of the menu page.		Open the page without any content and add '&noload=all' to the URL of the menu page then SAVE

	Example:		Example:
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	will open SETTINGS-> BOOKING PAGE - > PAGEDESIGN - > CONTENT with all content removed.		will open SETTINGS-> BOOKING PAGE - > PAGEDESIGN - > CONTENT with all content removed.

			Then click SAVE.

	The settings will be empty so you can enter your valid content and save.		The settings will be empty so you can enter your valid content and save.

Andrian at 04:48, 12 May 2019

2019-05-12T04:48:54Z

← Older revision		Revision as of 04:48, 12 May 2019
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	If the corrupted content is in a popup window (for example in the email content of an auto action) then do this:		If the corrupted content is in a <b>popup window</b> (for example in the email content of an auto action) then do this:

	1.) Open the auto action and go to the 'Email' tab.		1.) Open the auto action and go to the 'Email' tab.

Andrian at 11:22, 10 April 2019

2019-04-10T11:22:39Z

← Older revision		Revision as of 11:22, 10 April 2019
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	...beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=en		...beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=en


			If the corrupted content is in a popup window (for example in the email content of an auto action) then do this:

			1.) Open the auto action and go to the 'Email' tab.

			2.) Click the blue link at the top: 'Open in a new window' (unless you have the system set to open popups in a new tab; then you can leave out this step).

			3.) Add '&noload=all' (or '&noload=xx where xx = language) to the end of the address (URL). Hit Enter.

			4.) Hit the blue 'Save' button.

Andrian at 15:42, 18 December 2018

2018-12-18T15:42:06Z

← Older revision		Revision as of 15:42, 18 December 2018
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	Example:		Example:

	~~https://www~~.beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=all		...beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=all

	will open SETTINGS-> BOOKING PAGE - > PAGEDESIGN - > CONTENT with all content removed.		will open SETTINGS-> BOOKING PAGE - > PAGEDESIGN - > CONTENT with all content removed.
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	Note: this will clear all settings on the page.		Note: this will clear all settings on the page.

	If you know the language which has the problem you can specify ~~to only not load it~~ using the 2 char language code ~~like this~~ (for English):		If you know the language which has the problem you can specify this using the 2 char language code (for English):

	beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=en		...beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=en

Andrian at 15:40, 18 December 2018

2018-12-18T15:40:20Z

← Older revision		Revision as of 15:40, 18 December 2018
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	Once you find the item causing the problem, try rewording it and make sure you use valid HTML.		Once you find the item causing the problem, try rewording it and make sure you use valid HTML.

	~~If you can't find the culprit or if you cannot edit the content anymore, you can delete the content:~~

	'''~~This is how you can~~ delete the ~~corrupted~~ content:'''		If you can't find the culprit or if you cannot edit the content anymore, you can '''delete the content:'''

	Open the page without any content and add &noload=all to the URL of the menu page.		Open the page without any content and add '&noload=all' to the URL of the menu page.

	Example: beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=all will open SETTINGS-> BOOKING PAGE - > PAGEDESIGN - > CONTENT with all content removed.		Example:

			https://www.beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=all

			will open SETTINGS-> BOOKING PAGE - > PAGEDESIGN - > CONTENT with all content removed.

	The settings will be empty so you can enter your valid content and save.		The settings will be empty so you can enter your valid content and save.
Line 22:		Line 25:
	Note: this will clear all settings on the page.		Note: this will clear all settings on the page.

	If you know the language which has the problem you can specify to only not load it using the 2 char language code like this (for English)		If you know the language which has the problem you can specify to only not load it using the 2 char language code like this (for English):

	beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=en		beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=en

Andrian at 15:38, 18 December 2018

2018-12-18T15:38:10Z

← Older revision		Revision as of 15:38, 18 December 2018
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	This page explains what to do when you have corrupted HTML content and can no longer edit certain pages		This page explains what to do when you have corrupted HTML content and can no longer edit certain pages

	This ~~error message shows~~ when something in your content ~~triggering~~ the firewall.		This can happen when something in your content triggers the firewall.

	Try adding the content bit by bit until you find the item causing the problem.		Try adding the content bit by bit until you find the item causing the problem.
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	Once you find the item causing the problem, try rewording it and make sure you use valid HTML.		Once you find the item causing the problem, try rewording it and make sure you use valid HTML.

	We can ~~check what causes~~ the ~~error if you send us a support ticket with following information:~~		If you can't find the culprit or if you cannot edit the content anymore, you can delete the content:
	*your IP address (if you ~~do not know it use a service like this: [https://www.whatismyip.com/])~~
	*the ~~GMT time~~ you ~~saw~~ the ~~error~~
	*the page where you saw the error

	'''This is how you can delete the corrupted content:'''		'''This is how you can delete the corrupted content:'''

Andrian: Created page with "Category:Troubleshooting This page explains what to do when you have corrupted HTML content and can no longer edit certain pages This error message shows when something..."

2018-12-18T15:28:18Z

Created page with "Category:Troubleshooting This page explains what to do when you have corrupted HTML content and can no longer edit certain pages This error message shows when something..."

New page

[[Category:Troubleshooting]]
This page explains what to do when you have corrupted HTML content and can no longer edit certain pages

This error message shows when something in your content triggering the firewall.

Try adding the content bit by bit until you find the item causing the problem.

Often it is a script or HTML item that appears to the firewall as a possible hacking attack. It can also be something that looks innocent like a combination of numbers and words like "and" or "or" that hackers often use in sql injection attacks.

Once you find the item causing the problem, try rewording it and make sure you use valid HTML.

We can check what causes the error if you send us a support ticket with following information:
*your IP address (if you do not know it use a service like this: [https://www.whatismyip.com/])
*the GMT time you saw the error
*the page where you saw the error

'''This is how you can delete the corrupted content:'''

Open the page without any content and add &noload=all to the URL of the menu page.

Example: beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=all will open SETTINGS-> BOOKING PAGE - > PAGEDESIGN - > CONTENT with all content removed.

The settings will be empty so you can enter your valid content and save.

Note: this will clear all settings on the page.

If you know the language which has the problem you can specify to only not load it using the 2 char language code like this (for English)

beds24.com/control2.php?pagetype=bookingpagedesigncontent&noload=en