Email Communication - Revision history

Annette at 09:56, 2 September 2014

2014-09-02T09:56:12Z

← Older revision		Revision as of 09:56, 2 September 2014
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	By default the guest will receive a '''booking notification''' from noreply@beds24.com. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.		By default the guest will receive a '''booking notification''' from noreply@beds24.com. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.

	To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> ~~EMAIL TEMPLATES~~.		To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS.

	'''Template e-mails''' can be sent automatically at specific times or or manually directly from the booking.		'''Template e-mails''' can be sent automatically at specific times or or manually directly from the booking.

Annette at 10:19, 5 November 2013

2013-11-05T10:19:41Z

← Older revision		Revision as of 10:19, 5 November 2013
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	[[Category:How to]]		[[Category:How to]]

	~~== Communication with Guests ==~~

	By default the guest will receive a '''booking notification''' from noreply@beds24.com. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.		By default the guest will receive a '''booking notification''' from noreply@beds24.com. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.

Markkinchin: /* Communication with Guests */

2013-09-09T18:58:18Z

Communication with Guests

← Older revision		Revision as of 18:58, 9 September 2013
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	[[Template Variables]] may be used in the email. [[Template Variables]] are special short codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email.		[[Template Variables]] may be used in the email. [[Template Variables]] are special short codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email.


			'''Gmail''' can be used for outgoing email but you must be take extra steps if you have 2 step verification on your account. You will need to generate an application specific password as explained here: https://support.google.com/accounts/answer/185833?hl=en

Annette at 07:01, 22 August 2013

2013-08-22T07:01:18Z

← Older revision		Revision as of 07:01, 22 August 2013
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	[[Category:How to]]		[[Category:How to]]

			== Communication with Guests ==

	By default the guest will receive a '''booking notification''' from noreply@beds24.com. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.		By default the guest will receive a '''booking notification''' from noreply@beds24.com. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.

	To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> EMAIL TEMPLATES.		To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> EMAIL TEMPLATES.

	'''Template e-mails''' can be sent directly from the booking. Go to BOOKINGS and click on the booking to open it. On the bottom of the popup are envelope icons which open the template e-mail directly in the hosts e-mail system where they can be customised before sending if required.		'''Template e-mails''' can be sent automatically at specific times or or manually directly from the booking.

	Another option are '''Auto e-mails'''. These are pre-canned emails programmed to be sent automatically to guests at specific times. Auto e-mail can be set up in SETTINGS -> GUEST MANAGEMENT -> AUTO EMAILS.

	[[Template Variables]] may be used in the email. [[Template Variables]] are special codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email.		[[Template Variables]] may be used in the email. [[Template Variables]] are special short codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email.

Annette: Created page with "Category:How to By default the guest will receive a '''booking notification''' from noreply@beds24.com. You can set the system to sent confirmations from your email addre..."

2013-06-18T14:13:42Z

Created page with "Category:How to By default the guest will receive a '''booking notification''' from noreply@beds24.com. You can set the system to sent confirmations from your email addre..."

New page

[[Category:How to]]
By default the guest will receive a '''booking notification''' from noreply@beds24.com. You can set the system to sent confirmations from your email address in SETTINGS -> ACCOUNT -> OUTGOING EMAIL.

To send follow up messages to guests hosts have the option to set up template e-mails in SETTINGS -> GUEST MANAGEMENT -> EMAIL TEMPLATES.

'''Template e-mails''' can be sent directly from the booking. Go to BOOKINGS and click on the booking to open it. On the bottom of the popup are envelope icons which open the template e-mail directly in the hosts e-mail system where they can be customised before sending if required.

Another option are '''Auto e-mails'''. These are pre-canned emails programmed to be sent automatically to guests at specific times. Auto e-mail can be set up in SETTINGS -> GUEST MANAGEMENT -> AUTO EMAILS.

[[Template Variables]] may be used in the email. [[Template Variables]] are special codes in square brackets [ ] which are replaced by information taken from the booking. This allows you to automatically include your guests name, date of arrival etc. in your email.