Hometogo Mapping - Revision history

Lesley: /* Cancellations */

2026-04-13T06:29:14Z

Cancellations

← Older revision		Revision as of 06:29, 13 April 2026
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	== Cancellations ==		== Cancellations ==
	If you or your guest needs to cancel a booking ~~you/~~the ~~guest will need to contact Hometogo support~~.		If you or your guest needs to cancel a booking, open the booking in Beds24, Summary tab, set the Status = Cancelled.

	== Updates ==		== Updates ==

Lesley: /* Before you connect */

2026-04-13T06:28:19Z

Before you connect

← Older revision		Revision as of 06:28, 13 April 2026
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	Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.		Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.

			<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled.


	Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >AUTO ACTIONS.		Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >AUTO ACTIONS.

Lesley: /* Limitations */

2026-04-13T06:27:42Z

Limitations

← Older revision		Revision as of 06:27, 13 April 2026
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	== Limitations ==		== Limitations ==
	<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Hometogo prioritises onboarding projects based on the number of properties. If you do not have a large number of properties it might take several weeks or even month for Hometogo to get back to you.		<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Hometogo prioritises onboarding projects based on the number of properties. If you do not have a large number of properties it might take several weeks or even month for Hometogo to get back to you.

			<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled.

	== Before you connect ==		== Before you connect ==

Lesley: /* Permit / National Identification Code */

2026-03-26T10:15:25Z

Permit / National Identification Code

← Older revision		Revision as of 10:15, 26 March 2026
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	The value in the property permit setting is sent to Home To Go as the National Identification Code value.		The value in the property permit setting is sent to Home To Go as the National Identification Code value.

	* Custom values can be defined to specify specific values for this channel only. This will override the values you have set generally. Add the parameters one per line. Available parameters are:		Custom values can be defined to specify specific values for this channel only. This will override the values you have set generally. Add the parameters one per line.

			Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT > CUSTOM and enter the appropriate values.


			Available parameters are:

	PERMIT - sends National Identification Code. If you only have the PERMIT value, the same value will be sent to both		PERMIT - sends National Identification Code. If you only have the PERMIT value, the same value will be sent to both

Lesley: /* Permit / National Identification Code */

2026-03-26T10:13:31Z

Permit / National Identification Code

@@ Line 195: / Line 195: @@
 === Permit / National Identification Code ===
 The value in the property permit setting is sent to Home To Go as the National Identification Code value.
 === Pictures===

Lesley: /* Amenities, Features and Location Type */

2025-09-22T13:45:46Z

Amenities, Features and Location Type

← Older revision		Revision as of 13:45, 22 September 2025
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	=== Amenities, Features and Location Type===		=== Amenities, Features and Location Type===
	Amenities and Location Type can be set up for the property (~~SETTING->~~PROPERTIES->DESCRIPTION) or per room (~~SETTING->~~PROPERTIES->ROOMS->~~SET UP~~).		Amenities and Location Type can be set up for the property ({{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.).

	Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.		Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
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	Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in ~~SETTING->~~PROPERTIES->DESCRIPTION. The number will be applied to all room/units.		Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.

	Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in ~~SETTING->~~PROPERTIES->ROOMS->~~SET UP~~.		Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.

Lesley: /* Children */

2025-09-22T13:44:03Z

Children

← Older revision		Revision as of 13:44, 22 September 2025
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	=== Children===		=== Children===
	If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in ~~SETTING->~~PROPERTIES-> ROOMS -> SETUP.		If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.

	=== Pets===		=== Pets===

Annette at 11:34, 22 September 2025

2025-09-22T11:34:52Z

← Older revision		Revision as of 11:34, 22 September 2025
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	===== Cancellation Policy =====		===== Cancellation Policy =====
	Hometogo requires a cancellation policy. We will send the policies set in {{#fas:cog}} (SETTINGS) BOOKING ENGINE ~~> PROEPRTY BOOKING PAGE > CONTENT~~.		Hometogo requires a cancellation policy. We will send the policies set in {{#fas:cog}} (SETTINGS) BOOKING ENGINE.

	You can select which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT		You can select which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT

Lesley: /* Cancellation Policy */

2025-09-19T14:14:01Z

Cancellation Policy

← Older revision		Revision as of 14:14, 19 September 2025
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	===== Cancellation Policy =====		===== Cancellation Policy =====
	Hometogo requires a cancellation policy. We will send the policies set in ~~SETTING-~~>~~PROPERTIES-~~> ~~DESCRIPTION~~.		Hometogo requires a cancellation policy. We will send the policies set in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROEPRTY BOOKING PAGE > CONTENT.

	You can ~~can~~ which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT		You can select which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT

	If you want to send a custom cancellation policy you need to set the actual poly in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.		If you want to send a custom cancellation policy you need to set the actual poly in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.

Annette at 15:35, 28 August 2025

2025-08-28T15:35:22Z

← Older revision		Revision as of 15:35, 28 August 2025
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	== Limitations ==		== Limitations ==
	~~HomeToGo Payments are mandatory for European customers.~~

	<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Hometogo prioritises onboarding projects based on the number of properties. If you do not have a large number of properties it might take several weeks or even month for Hometogo to get back to you.		<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Hometogo prioritises onboarding projects based on the number of properties. If you do not have a large number of properties it might take several weeks or even month for Hometogo to get back to you.

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	'''Step 4 - Self-onboard to Hometogo'''		'''Step 4 - Self-onboard to Hometogo'''

	*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and		*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and click on "Connect to Homtogo"
	**If you are in Europe or want Hometogo to collect payments for you click on "Connect using Homtogo Payments"
	**If you outside of Europe and do not want Hometogo to collect payments for you click on "Connect to Homtogo"

	*Fill in the form and press "Submit"		*Fill in the form and press "Submit"