Hotelbeds.com - Revision history

Lesley: /* Common Errors */

2026-06-29T07:00:14Z

Common Errors

← Older revision		Revision as of 07:00, 29 June 2026
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	'''This change is not permitted as it does not agree with the signed contract.'''		'''This change is not permitted as it does not agree with the signed contract.'''
	You have a contracted allotment or restriction (for example on the minimum stay you are allowed to send) in Hotelbeds. Click on the "Get Contract Detail" link to check if/which minimum stay restriction (MLOS=X) applies. Make sure the data you send from Beds24 complies with your contract with Hotelbeds.		You have a contracted allotment or restriction (for example on the minimum stay you are allowed to send) in Hotelbeds. Click on the "Get Contract Detail" link to check if/which minimum stay restriction (MLOS=X) applies. Make sure the data you send from Beds24 complies with your contract with Hotelbeds.

			==Disconnect==
			*Untick 'Inventory', 'Prices' and 'Bookings' this will stop Beds24 sending data to Hotelbeds.
			*To completely disconnect the channel manager please log into your Hotelbeds extranet and remove the connection to Beds24.

	== Notes ==		== Notes ==
	*If you want to sync only inventory and have multiple contracts you need a price for each contract. Deselect "Hotelbeds" in your prices and it will not send.		*If you want to sync only inventory and have multiple contracts you need a price for each contract. Deselect "Hotelbeds" in your prices and it will not send.

Lesley: /* Multiple contracts */

2026-02-19T11:48:41Z

Multiple contracts

← Older revision		Revision as of 11:48, 19 February 2026
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	== Multiple contracts ==		== Multiple contracts ==
	Specify the first contract in the channel manager settings. Make sure "Hotelbeds" is ticked in the "Channels" tab of all prices you want to send to this contract.		Specify the first contract in the channel manager settings. Make sure "Hotelbeds" is ticked in the "Channels" tab of all prices you want to send to this contract.
	Multiple contracts require ~~rates~~ to be defined for each contract.		Multiple contracts require prices to be defined for each contract.

	Open the Daily Prices Fixed Prices you want to send to the second contract.		Open the Daily Prices Fixed Prices you want to send to the second contract.
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	Example: NRF-BAR/45678		Example: NRF-BAR/45678

	If the office code for the contract is different to that set in the channel manager settings, it can be specified as a third item in the ~~rate~~ setting.		If the office code for the contract is different to that set in the channel manager settings, it can be specified as a third item in the price setting.

	Example: NRF-BAR/45678/164		Example: NRF-BAR/45678/164

Lesley: /* Multiple contracts */

2026-02-19T11:47:55Z

Multiple contracts

← Older revision		Revision as of 11:47, 19 February 2026
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	== Multiple contracts ==		== Multiple contracts ==
	Specify the first contract in the channel manager settings. Make sure "Hotelbeds" is ticked in the "Channels" tab of all ~~rates~~ you want to send to this contract.		Specify the first contract in the channel manager settings. Make sure "Hotelbeds" is ticked in the "Channels" tab of all prices you want to send to this contract.
	Multiple contracts require rates to be defined for each contract.		Multiple contracts require rates to be defined for each contract.

Lesley: /* Capabilities */

2026-02-19T11:47:42Z

Capabilities

← Older revision		Revision as of 11:47, 19 February 2026
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	==Capabilities==		==Capabilities==
	*Beds24 can export inventory		*Beds24 can export inventory
	*Beds24 can export ~~rates~~. We send ONE ROOM price. If you have multiple prices by default the lowest price will be sent.		*Beds24 can export prices. We send ONE ROOM price. If you have multiple prices by default the lowest price will be sent.
	*Beds24 can export minimum stay		*Beds24 can export minimum stay
	*Beds24 can import bookings		*Beds24 can import bookings

Lesley: /* Price Multiplier */

2024-04-01T12:57:54Z

Price Multiplier

← Older revision		Revision as of 12:57, 1 April 2024
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	==Price Multiplier==		==Price Multiplier==
	If you want to add a multiplier to your prices - perhaps because ~~Hotelbds~~ requires a different currency to your Beds24 currency - add a '''*''' followed by the multiplier number to your Contract Name.		If you want to add a multiplier to your prices - perhaps because Hotelbeds requires a different currency to your Beds24 currency - add a '''*''' followed by the multiplier number to your Contract Name.

	For example a Contract Name setting '''ABC*1.23''' will multiply all prices by 1.23 sent for Contract Name ABC. (i.e. raised by 23%)		For example a Contract Name setting '''ABC*1.23''' will multiply all prices by 1.23 sent for Contract Name ABC. (i.e. raised by 23%)

Annette at 08:47, 9 January 2024

2024-01-09T08:47:07Z

← Older revision		Revision as of 08:47, 9 January 2024
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	==Capabilities==		==Capabilities==
	*Beds24 can export inventory		*Beds24 can export inventory
	*Beds24 can export rates. We send ONE ROOM price. If you have multiple ~~rates~~ by default the lowest price will be sent.		*Beds24 can export rates. We send ONE ROOM price. If you have multiple prices by default the lowest price will be sent.
	*Beds24 can export minimum stay		*Beds24 can export minimum stay
	*Beds24 can import bookings		*Beds24 can import bookings
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	'''Prices'''		'''Prices'''
	*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].		*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].
	*Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the ~~rates~~ can not be sent.		*Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.

	'''Bookings'''		'''Bookings'''
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	Multiple contracts require rates to be defined for each contract.		Multiple contracts require rates to be defined for each contract.

	Open the ~~rates or daily prices~~ you want to send to the second contract.		Open the Daily Prices Fixed Prices you want to send to the second contract.
	*In ~~rates~~ go to the "Channels" tab. Tick "Hotelbeds" and enter the contract name and sequence for this contract separated by the / symbol.		*In Fixed Prices go to the "Channels" tab. Tick "Hotelbeds" and enter the contract name and sequence for this contract separated by the / symbol.
	* Daily Prices, scroll down to 'Enable List' Tick "Hotelbeds" and enter the contract name and sequence for this contract separated by the / symbol under "Enable" in the Daily Price settings.		* Daily Prices, scroll down to 'Enable List' Tick "Hotelbeds" and enter the contract name and sequence for this contract separated by the / symbol under "Enable" in the Daily Price settings.
	Example: NRF-BAR/45678		Example: NRF-BAR/45678
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			Daily Prices and Fixed Prices in which you have not specified a contract will send only to the first contract.
	Daily ~~prices~~ and ~~rates~~ in which you have not specified a contract will send only to the first contract.

	[[Image:hotelbeds2.png\|350px\|link=]]		[[Image:hotelbeds2.png\|350px\|link=]]
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	== Notes ==		== Notes ==
	*If you want to sync only inventory and have multiple contracts you need a ~~rate~~ for each contract ~~with a price~~. ~~In the "Channels" tab of the rate deselect~~ "Hotelbeds" and if will not send.		*If you want to sync only inventory and have multiple contracts you need a price for each contract. Deselect "Hotelbeds" in your prices and it will not send.

Annette: /* Limitations */

2023-07-25T12:36:41Z

Limitations

← Older revision		Revision as of 12:36, 25 July 2023
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	==Limitations==		==Limitations==
	*~~Rates -~~ Only the ROOM price is sent.		*Only the ROOM price is sent.
			*If you have multiple room types and make a change which applies to your whole property the updates will send for one room type at a time. This limitation will then apply to all channels you use.

	== Before you connect ==		== Before you connect ==

Marco: /* Charge Virtual Credit Cards */

2022-02-16T18:01:58Z

Charge Virtual Credit Cards

← Older revision		Revision as of 18:01, 16 February 2022
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	A payment rule can be specified to be attached to the pending payment, the payment rule can further manage the conditions to collect the payment, for example it could specify to use virtual cards only and not a guest card.		A payment rule can be specified to be attached to the pending payment, the payment rule can further manage the conditions to collect the payment, for example it could specify to use virtual cards only and not a guest card.

			You can only select a "payment rule" in Hotelbeds.com after you have created one.
			Settings > Payments > Payment Rules and set Payment Source = Virtual card only > then select the payment rule in the channel manager setup for Hotelbeds.com

	If you manually charge virtual credit cards please note that they can only be charged after the card activation date.		If you manually charge virtual credit cards please note that they can only be charged after the card activation date.

Markkinchin: /* Charge Virtual Credit Cards */

2022-01-11T14:09:59Z

Charge Virtual Credit Cards

← Older revision		Revision as of 14:09, 11 January 2022
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	<div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe\|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>		<div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe\|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>

	If you manually charge virtual credit cards please note that they can only be charged on the ~~check-out~~ date.		A payment rule can be specified to be attached to the pending payment, the payment rule can further manage the conditions to collect the payment, for example it could specify to use virtual cards only and not a guest card.

			If you manually charge virtual credit cards please note that they can only be charged after the card activation date.

	====Info Codes====		====Info Codes====

Annette at 09:06, 6 September 2021

2021-09-06T09:06:43Z

← Older revision		Revision as of 09:06, 6 September 2021
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	==Capabilities==		==Capabilities==
	*Beds24~~.com~~ can export inventory		*Beds24 can export inventory
	*Beds24~~.com~~ can export rates. We send ONE ROOM price. If you have multiple rates by default the lowest price will be sent.		*Beds24 can export rates. We send ONE ROOM price. If you have multiple rates by default the lowest price will be sent.
	*Beds24~~.com~~ can export minimum stay		*Beds24 can export minimum stay
	*Beds24~~.com~~ can import bookings		*Beds24 can import bookings
	*Beds24~~.com~~ can import changes to bookings		*Beds24 can import changes to bookings

	For details please [[Channel_Manager_Capabilities\|click here]]		For details please [[Channel_Manager_Capabilities\|click here]]
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	==Beds24~~.com~~==		==Beds24==
	Click on the "Get Contract List" link to access your contract list.		Click on the "Get Contract List" link to access your contract list.