Hrs - Revision history

Lesley: /* Set Up */

2026-04-24T11:52:16Z

Set Up

← Older revision		Revision as of 11:52, 24 April 2026
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	== Set Up==		== Set Up==
	~~===Enable===~~
	~~Send us a ticket via the SUPPORT button if you want to use this connection.~~

	===HRS===		===HRS===

Lesley at 10:17, 9 January 2024

2024-01-09T10:17:38Z

← Older revision		Revision as of 10:17, 9 January 2024
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	*We can send one price to each HRS room type. For a double you need a price for two guests, a price for extrabed 1 you need a price for 3 guests, for extrabed 2 you need a price for 4 guests.		*We can send one price to each HRS room type. For a double you need a price for two guests, a price for extrabed 1 you need a price for 3 guests, for extrabed 2 you need a price for 4 guests.
	*If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.		*If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.
	*Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, ~~rates~~ or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category.		*Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, fixed prices or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category.

	<div class="warning">{{#fas:exclamation-triangle}} HRS availability is per rate type. Sending the same availability to each rate type can potentially allow over bookings. HRS can limit the number of rooms allowed per booking to 1 to prevent this.		<div class="warning">{{#fas:exclamation-triangle}} HRS availability is per rate type. Sending the same availability to each rate type can potentially allow over bookings. HRS can limit the number of rooms allowed per booking to 1 to prevent this.
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	If you set "The availability of this category depends on the availability of the standard category" Beds24 can not send prices. .		If you set "The availability of this category depends on the availability of the standard category" Beds24 can not send prices. .

	Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, ~~rates~~ or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category.		Each rate type or additional room category in HRS has its own availability. You can map Beds24 rooms to each rate or category, this way the availability of the Beds24 room controls the availability of the HRS rate or category. Alternatively, fixed prices or daily prices in Beds24 can be mapped to specific HRS rates or categories. This way the availability of the Beds24 room will be sent to each HRS rate type or additional room category.

	<div class="warning">{{#fas:exclamation-triangle}} Sending the same availability to each rate type can potentially allow over bookings. HRS can limit the number of rooms allowed per booking to 1 to prevent this.		<div class="warning">{{#fas:exclamation-triangle}} Sending the same availability to each rate type can potentially allow over bookings. HRS can limit the number of rooms allowed per booking to 1 to prevent this.

Annette at 08:37, 9 January 2024

2024-01-09T08:37:30Z

← Older revision		Revision as of 08:37, 9 January 2024
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	===Sending multiple Rates to HRS ===		===Sending multiple Rates to HRS ===
	You can send different rate types on different dates (i.e. "Special" on weekdays and "Weekend" on weekends, "Trade show" during trade show periods). If you want to do this you can map the applicable codes directly in the ~~rate~~ or ~~daily price~~. [[Setting_Prices_for_Booking_Channels\|Please use these instructions]].		You can send different rate types on different dates (i.e. "Special" on weekdays and "Weekend" on weekends, "Trade show" during trade show periods). If you want to do this you can map the applicable codes directly in the Fixed Prices or Daily Price. [[Setting_Prices_for_Booking_Channels\|Please use these instructions]].

	If you do this do not map the room rate combination in the channel manger settings (leave "Room Type" blank). Make sure the periods do not overlap.		If you do this do not map the room rate combination in the channel manger settings (leave "Room Type" blank). Make sure the periods do not overlap.

Annette at 16:12, 12 April 2023

2023-04-12T16:12:50Z

← Older revision		Revision as of 16:12, 12 April 2023
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	'''11100: category availability save failed (com.hrs.ws.hsv.core.exception.GenericException: -11101: category availability save invalid due to validation errors (Validation errors occurred: Saving of the category availabilities was not possible because the type of price is not changeable. Please modify your data accordingly (back to the old value of the price type).'''		'''11100: category availability save failed (com.hrs.ws.hsv.core.exception.GenericException: -11101: category availability save invalid due to validation errors (Validation errors occurred: Saving of the category availabilities was not possible because the type of price is not changeable. Please modify your data accordingly (back to the old value of the price type).''' and '''Saving of the category availabilities was not possible because the type of price is not changeable."'
	You must change the offset stored in the HRS Extranet to "Fixed amount".		You must change the offset stored in the HRS Extranet to "Fixed amount".

Annette: /* Common Errors */

2023-03-23T16:49:35Z

Common Errors

← Older revision		Revision as of 16:49, 23 March 2023
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	'''A peak season rate cannot be set up for the specified period because your hotel will be listed as a City Hotel on HRS from next year onwards. Peak season rates do not apply to this type of hotel. '''		'''A peak season rate cannot be set up for the specified period because your hotel will be listed as a City Hotel on HRS from next year onwards. Peak season rates do not apply to this type of hotel. '''
	Set your "Hotel Type" to "City" and set your "Room Type" to one of the HRS or Trade types. If the error messages persist log into HRS and remove any "Season" rates.		Set your "Hotel Type" to "City" and set your "Room Type" to one of the HRS or Trade types. If the error messages persist log into HRS and remove any "Season" rates.


			'''11100: category availability save failed (com.hrs.ws.hsv.core.exception.GenericException: -11101: category availability save invalid due to validation errors (Validation errors occurred: Saving of the category availabilities was not possible because the type of price is not changeable. Please modify your data accordingly (back to the old value of the price type).'''
			You must change the offset stored in the HRS Extranet to "Fixed amount".

	== Notes ==		== Notes ==

Annette at 12:57, 28 August 2021

2021-08-28T12:57:47Z

← Older revision		Revision as of 12:57, 28 August 2021
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	'''rate save failed due to validation errors: -4101: rate save failed due to validation errors (Validation errors occurred: The entered type of breakfast is invalid. Please modify your data accordingly.'''		'''rate save failed due to validation errors: -4101: rate save failed due to validation errors (Validation errors occurred: The entered type of breakfast is invalid. Please modify your data accordingly.'''
	If you want to offer meal inclusive or exclusive you need to add prices in the HRS extranet. If you do not offer breakfast use "not available". This requires no setting in HRS.		If you want to offer meal inclusive or exclusive you need to add prices in the HRS extranet. If you do not offer breakfast use "not available". This requires no setting in HRS. If you have already offered breakfast in the current calendar year, HRS does not allow the setting "not available". Select "exclusive" instead.

	'''The Hot Deal cannot be saved because an HRS rate is not available throughout the selected period. '''		'''The Hot Deal cannot be saved because an HRS rate is not available throughout the selected period. '''

Annette: /* Common Errors */

2021-07-13T10:57:37Z

Common Errors

← Older revision		Revision as of 10:57, 13 July 2021
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	If you are looged into your HRS Account HRS will not accept updates.		If you are looged into your HRS Account HRS will not accept updates.

	"A peak season rate cannot be set up for the specified period because your hotel will be listed as a City Hotel on HRS from next year onwards. Peak season rates do not apply to this type of hotel."		'''A peak season rate cannot be set up for the specified period because your hotel will be listed as a City Hotel on HRS from next year onwards. Peak season rates do not apply to this type of hotel. '''
	Set your "Hotel Type" to "City" and set your "Room Type" to one of the HRS or Trade types. If the error messages persist log into HRS and remove any "Season" rates.		Set your "Hotel Type" to "City" and set your "Room Type" to one of the HRS or Trade types. If the error messages persist log into HRS and remove any "Season" rates.

Annette: /* Common Errors */

2021-06-15T08:19:36Z

Common Errors

← Older revision		Revision as of 08:19, 15 June 2021
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	'''rate save failed due to validation errors'''		'''rate save failed due to validation errors'''
	If you are looged into your HRS Account HRS will not accept updates.		If you are looged into your HRS Account HRS will not accept updates.

			"A peak season rate cannot be set up for the specified period because your hotel will be listed as a City Hotel on HRS from next year onwards. Peak season rates do not apply to this type of hotel."
			Set your "Hotel Type" to "City" and set your "Room Type" to one of the HRS or Trade types. If the error messages persist log into HRS and remove any "Season" rates.

	== Notes ==		== Notes ==

Annette: /* Disconnect */

2021-06-13T06:55:11Z

Disconnect

← Older revision		Revision as of 06:55, 13 June 2021
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	== Disconnect ==		== Disconnect ==
			In Beds24 untick "Inventory", "Prices" and "Bookings".

			You will also need to disconnect from Beds24 in HRS. Contact HRS support if you can not see how to do this.

Annette: /* Common Errors */

2021-01-04T16:19:08Z

Common Errors

← Older revision		Revision as of 16:19, 4 January 2021
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	If you want to offer meal inclusive or exclusive you need to add prices in the HRS extranet. If you do not offer breakfast use "not available". This requires no setting in HRS.		If you want to offer meal inclusive or exclusive you need to add prices in the HRS extranet. If you do not offer breakfast use "not available". This requires no setting in HRS.

			'''The Hot Deal cannot be saved because an HRS rate is not available throughout the selected period. '''
			To send a Hot-Deeal you need to create and map a (Standard) HRS rate.

	'''4101: rate save failed due to validation errors (Validation errors occurred: The column does not exist. Please first create the column'''		'''4101: rate save failed due to validation errors (Validation errors occurred: The column does not exist. Please first create the column'''