Introduction - Revision history

Lesley: /* Glossary */

2025-09-22T08:14:50Z

Glossary

← Older revision		Revision as of 08:14, 22 September 2025
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	'''Inventory'''		'''Inventory'''

	Rooms/units available for booking. The number is defined by the rooms set up in the system ({{#fas:cog}} (SETTINGS) ROOMS->SETUP) and the number of bookings. Inventory can be quickly changed in the CALENDAR. To show inventory the system need valid prices. If you have not set a Daily Price or a Fixed Prices the system will show 0 inventory for this date.		Rooms/units available for booking. The number is defined by the rooms set up in the system ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP) and the number of bookings. Inventory can be quickly changed in the CALENDAR. To show inventory the system need valid prices. If you have not set a Daily Price or a Fixed Prices the system will show 0 inventory for this date.

	The inventory can never be changed to a value which is higher than the total number of rooms minus the bookings you have.		The inventory can never be changed to a value which is higher than the total number of rooms minus the bookings you have.

	If "Overbooking Protection" is set to "Property" ({{#fas:cog}} (SETTINGS) ROOMS->SETUP) the system will calculate the inventory on the total bookings in a room up to room quantity AND total bookings in the property up to total rooms in property. Meaning the room will be closed if the number of bookings in all rooms in the property is greater or equal to the total number of rooms in the property. This could occur because of an overbooking in a different room. Hidden rooms are not included in the calculation of property availability.		If "Overbooking Protection" is set to "Property" ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP) the system will calculate the inventory on the total bookings in a room up to room quantity AND total bookings in the property up to total rooms in property. Meaning the room will be closed if the number of bookings in all rooms in the property is greater or equal to the total number of rooms in the property. This could occur because of an overbooking in a different room. Hidden rooms are not included in the calculation of property availability.

	'''Offer'''		'''Offer'''

Annette at 18:12, 17 September 2025

2025-09-17T18:12:15Z

← Older revision		Revision as of 18:12, 17 September 2025
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	If you use the CALENDAR page on a smartphone we recommend setting the view to one day.		If you use the CALENDAR page on a smartphone we recommend setting the view to one day.

	We do provide a mobile app for Android and iOS. By nature the functionality of the app is limited and does not have the flexibility and the power the Beds24 customers are used to. You can find more details when you go to {{#fas:cog}} (SETTINGS) ~~APPS & INTEGRATIONS~~ > MOBILE APP		We do provide a mobile app for Android and iOS. By nature the functionality of the app is limited and does not have the flexibility and the power the Beds24 customers are used to. You can find more details when you go to {{#fas:cog}} (SETTINGS) MARKETPLACE > MOBILE APP

	==Help and Support==		==Help and Support==

Ricarda: /* Glossary */

2024-10-17T15:45:06Z

Glossary

← Older revision		Revision as of 15:45, 17 October 2024
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	'''Auto Action'''		'''Auto Action'''


	An Auto Action is an action which can be used manually or programmed to run automatically at a specific time relative to the time of the booking, to the check-in date or to the check-out date.		An Auto Action is an action which can be used manually or programmed to run automatically at a specific time relative to the time of the booking, to the check-in date or to the check-out date.

Ricarda: /* Use on Mobile Devices */

2024-10-17T15:40:20Z

Use on Mobile Devices

← Older revision		Revision as of 15:40, 17 October 2024
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	If you log in from a mobile device you should see a special mobile dashboard which gives you an overview on key information linking to more special mobile pages and you will also have access to all Beds24 functions.		If you log in from a mobile device you should see a special mobile dashboard which gives you an overview on key information linking to more special mobile pages and you will also have access to all Beds24 functions.

	This allows you to perform all actions from your smart phone or tablet it you need to. You have the option to set up a special dashboard to use from mobile devices.		This allows you to perform all actions from your smart phone or tablet if you need to. You have the option to set up a special dashboard to use from mobile devices.

	If you do not see the mobile dashboard click on the mobile icon in the top left corner.		If you do not see the mobile dashboard click on the mobile icon in the top left corner.

Ricarda: /* Overview */

2024-10-17T15:36:03Z

Overview

← Older revision		Revision as of 15:36, 17 October 2024
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	=Overview=		=Overview=
	Beds24 is a feature-packed all-in-one system ~~with dedicated functionality~~ for all property ~~types~~.		Beds24 is a feature-packed all-in-one property and channel management system.
			The wide range of functionalities is designed to be suitable for all types of properties and for all sizes of owners, property managers and property management companies.

	'''Properties'''		'''Properties'''

Ricarda: /* Automation */

2024-10-17T15:27:13Z

Automation

← Older revision		Revision as of 15:27, 17 October 2024
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	=Automation=		=Automation=
	Beds24 as a strong focus on smart automation tools including:		Beds24 has a strong focus on smart automation tools including:
	*Price and availability distribution		*Price and availability distribution
	*Messaging		*Messaging

Lesley: /* BOOKINGS */

2024-10-15T08:55:56Z

BOOKINGS

← Older revision		Revision as of 08:55, 15 October 2024
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	==BOOKINGS==		==BOOKINGS==
	If you are using the Channel Manager, your bookings will be imported from the booking channels. ~~Also on~~-line bookings from your booking page are automatically entered into the system. You can also manually enter off-line bookings.		If you are using the Channel Manager, your bookings will be imported from the booking channels. On-line bookings from your booking page are automatically entered into the system. You can also manually enter off-line bookings.

	[[Image:BOOKINGS.png\|700px\|link=]]		[[Image:BOOKINGS.png\|700px\|link=]]

Lesley: /* CALENDAR */

2024-10-15T08:50:40Z

CALENDAR

← Older revision		Revision as of 08:50, 15 October 2024
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	==CALENDAR ==		==CALENDAR ==
	The CALENDAR gives a complete overview on your bookings, prices and inventory. You can ~~you~~ adjust your prices, inventory, availability and add bookings.		The CALENDAR gives a complete overview on your bookings, prices and inventory. You can adjust your prices, inventory, availability and add bookings.

	[[File:dynamic-calendar.mp4\|640px]]		[[File:dynamic-calendar.mp4\|640px]]

Annette at 07:50, 15 October 2024

2024-10-15T07:50:15Z

← Older revision		Revision as of 07:50, 15 October 2024
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	=Overview=		=Overview=
	Beds24 is a feature-packed all-in-one system with dedicated functionality for all property ~~tyes~~.		Beds24 is a feature-packed all-in-one system with dedicated functionality for all property types.

	'''Properties'''		'''Properties'''
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	=Using Beds24=		=Using Beds24=
	Beds24 is designed as a self-service system. ~~Set up~~ is free and you can do it yourself. These are the requirements to use Beds24:		Beds24 is designed as a self-service system. Setup is free and you can do it yourself.

			These are the requirements to use Beds24:

	'''1. Technical Requirements'''		'''1. Technical Requirements'''
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	If you use the CALENDAR page on a smartphone we recommend setting the view to one day.		If you use the CALENDAR page on a smartphone we recommend setting the view to one day.

	We do provide a mobile app for Android and ~~IOS~~. By nature the functionality of the app is limited and does not have the flexibility and power the Beds24 customers are used to. You can find more details when you go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > MOBILE APP		We do provide a mobile app for Android and iOS. By nature the functionality of the app is limited and does not have the flexibility and the power the Beds24 customers are used to. You can find more details when you go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > MOBILE APP

	==Help and Support==		==Help and Support==
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	=Automation=		=Automation=
	Beds24 as a strong focus on smart automation tools including		Beds24 as a strong focus on smart automation tools including:

	*Price and availability distribution		*Price and availability distribution
	*~~Messsaging~~		*Messaging
	*Payment Collection		*Payment Collection
	*Automatic changes on bookings when defined conditions are met		*Automatic changes on bookings when defined conditions are met
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	The channel manager updates every sales channel when you receive a new booking. You can enable channel management under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER.		The channel manager updates every sales channel when you receive a new booking. You can enable channel management under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER.

	For more information on how the channel ~~manger~~ works go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER then click on HELP in the top right menu of this page. On this page you will also find links with detailed information on each channel.		For more information on how the channel manager works go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER then click on HELP in the top right menu of this page. On this page you will also find links with detailed information on each channel.

	=Booking Engine=		=Booking Engine=
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	For more information on how to customise your booking page go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE then click on HELP in the top right menu of this page.		For more information on how to customise your booking page go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE then click on HELP in the top right menu of this page.

	Booking widgets connect your website to your booking page. Options include booking buttons, booking boxes, booking strips, calendars. To install them you or your web designer ~~should~~ copy and paste the code we provide to your web site. If you want to do it yourself you will need the ability to edit the HTML of your page.		Booking widgets connect your website to your booking page. Options include booking buttons, booking boxes, booking strips, calendars. To install them, you or your web designer can copy and paste the code that we provide to your web site. If you want to do it yourself you will need the ability to edit the HTML of your page.

	You can customise the widgets and get the code in the control panel under {{#fas:cog}} (SETTINGS) BOOKING ENGINE->BOOKING WIDGETS.		You can customise the widgets and get the code in the control panel under {{#fas:cog}} (SETTINGS) BOOKING ENGINE->BOOKING WIDGETS.
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	[[File:dynamic-calendar.mp4\|640px]]		[[File:dynamic-calendar.mp4\|640px]]

	For more information about what you can do in the CALENDAR click on CALENDAR then click on HELP in the top right menu of this page.		For more information about what you can do on the CALENDAR click on CALENDAR then click on HELP in the top right menu of this page.

	==BOOKINGS==		==BOOKINGS==
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	Auto actions have one or more trigger conditions and one or more actions. They can be triggered on a number of different conditions, like property, time or booking related conditions. Auto Actions can		Auto actions have one or more trigger conditions and one or more actions. They can be triggered on a number of different conditions, like property, time or booking related conditions. Auto Actions can
	*~~send~~ pre-drafted Emails, messages or SMS		*Send pre-drafted Emails, messages or SMS
	*~~change~~ booking information		*Change booking information
	*~~change~~ invoice information		*Change invoice information
	*~~run~~ webhooks		*Run webhooks
	*~~trigger~~ HTTP POST notifications		*Trigger HTTP POST notifications

	You can create chains of actions to automate workflows.		You can create chains of actions to automate workflows.
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	The inventory can never be changed to a value which is higher than the total number of rooms minus the bookings you have.		The inventory can never be changed to a value which is higher than the total number of rooms minus the bookings you have.

	If "Overbooking Protection" is set to "Property" ({{#fas:cog}} (SETTINGS) ROOMS->SETUP) the system will calculate the inventory ~~ont~~ the total bookings in a room up to room quantity AND total bookings in the property up to total rooms in property. Meaning the room will be closed if the number of bookings in all rooms in the property is greater or equal to the total number of rooms in the property. This could occur because of an overbooking in a different room. Hidden rooms are not included in the calculation of property availability.		If "Overbooking Protection" is set to "Property" ({{#fas:cog}} (SETTINGS) ROOMS->SETUP) the system will calculate the inventory on the total bookings in a room up to room quantity AND total bookings in the property up to total rooms in property. Meaning the room will be closed if the number of bookings in all rooms in the property is greater or equal to the total number of rooms in the property. This could occur because of an overbooking in a different room. Hidden rooms are not included in the calculation of property availability.

	'''Offer'''		'''Offer'''
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	'''Upsell Item'''		'''Upsell Item'''

	Extra services a guest can add at the time of booking, like bicycle hire, a sightseeing trip, meal, parking or obligatory charges like additional tax or cleaning fee.[[Upsell Items\|More information.]]		Extra services a guest can add at the time of booking, like bicycle hire, a sightseeing trip, meal, parking or obligatory charges like additional tax or cleaning fee. [[Upsell Items\|More information.]]

	'''Widget'''		'''Widget'''

Lesley: /* SETTINGS {{#fas:cog}} on the right */

2024-10-15T06:51:50Z

SETTINGS {{#fas:cog}} on the right

← Older revision		Revision as of 06:51, 15 October 2024
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	==SETTINGS {{#fas:cog}} on the right==		==SETTINGS {{#fas:cog}} on the right==
	The multitude of sophisticated settings makes ~~the system~~ very powerful. You do not need to enter information for settings you don't use. Select the ones you need to reflect your pricing, strategy and conditions.		The multitude of sophisticated settings makes Beds24 very powerful. You do not need to enter information for settings you don't use. Select the ones you need to reflect your pricing, strategy and conditions.

	For more information click on HELP in the top right menu of each page.		For more information click on HELP in the top right menu of each page.