Nuki.io - Revision history

Annette at 18:43, 17 September 2025

2025-09-17T18:43:08Z

← Older revision		Revision as of 18:43, 17 September 2025
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	[[Category:Automation]]		[[Category:Automation]]
	<div class="heading">Nuki</div>		<div class="heading">Nuki</div>
	This page is about the menu {{#fas:cog}} (SETTINGS) ~~APPS & INTEGRATIONS~~ > NUKI		This page is about the menu {{#fas:cog}} (SETTINGS) MARKETPLACE > NUKI

	For Beds24 the normal channel manger fees apply.		For Beds24 the normal channel manger fees apply.
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	*Nuki will send guests an email containing an invitation, guests who accept this invitation will be able to unlock the Nuki lock using the Nuki app.		*Nuki will send guests an email containing an invitation, guests who accept this invitation will be able to unlock the Nuki lock using the Nuki app.
	* Guests have 48 hours to accept the invitation.		* Guests have 48 hours to accept the invitation.
	* There is no way to resend a Nuki app invitation if a guest does not accept it in time. However, you may go to [https://web.nuki.io/#/pages/smartlocks web.nuki.io], select Devices, click the desired smartlock, go to the Users tab, then find the booking and click delete. You can then visit the Beds24 Nuki integration at {{#fas:cog}} (SETTINGS) ~~APPS & INTEGRATIONS~~ > NUKI and click "Send bookings to Locks". This will cause Nuki to create a new user and send a new invitation to the guest.		* There is no way to resend a Nuki app invitation if a guest does not accept it in time. However, you may go to [https://web.nuki.io/#/pages/smartlocks web.nuki.io], select Devices, click the desired smartlock, go to the Users tab, then find the booking and click delete. You can then visit the Beds24 Nuki integration at {{#fas:cog}} (SETTINGS) MARKETPLACE > NUKI and click "Send bookings to Locks". This will cause Nuki to create a new user and send a new invitation to the guest.
	*When the user is deleted from the lock, Nuki will send an email to the guest informing them that they no longer have access to the lock.		*When the user is deleted from the lock, Nuki will send an email to the guest informing them that they no longer have access to the lock.

Ricarda at 11:04, 4 June 2025

2025-06-04T11:04:45Z

← Older revision		Revision as of 11:04, 4 June 2025
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	[[Category:~~Apps~~]]		[[Category:Marketplace]]
	[[Category:Self-Check-in]]		[[Category:Self-Check-in]]
	[[Category:Lock Systems]]		[[Category:Lock Systems]]

Lesley at 06:14, 14 May 2025

2025-05-14T06:14:25Z

← Older revision		Revision as of 06:14, 14 May 2025
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	'''Step 5: Activation'''		'''Step 5: Activation'''
	*Tick "Code" if you grant access via keypad		*Tick "Code" if you grant access via keypad
	*Tick "App" if you ~~grand~~ access via the Nuki app		*Tick "App" if you grant access via the Nuki app
	*Tick "Code" and "App" if you grant access both via keypad and via the Nuki app		*Tick "Code" and "App" if you grant access both via keypad and via the Nuki app

Asher: /* Troubleshooting */

2024-10-21T05:07:12Z

Troubleshooting

← Older revision		Revision as of 05:07, 21 October 2024
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	'''User not found'''		'''User not found'''
	There is an issue with the email used in Nuki.io, please contact Nuki and ask them to assist with resolving the issue.		There is an issue with the email used in Nuki.io, please contact Nuki and ask them to assist with resolving the issue.

			'''Keypad codes are not being generated when I use a common lock'''
			If you are sending bookings to multiple locks and want to use keypad codes, every lock must have a keypad paired to it.

	= Disconnect=		= Disconnect=
	Click on "Disconnect" to terminate the connection.		Click on "Disconnect" to terminate the connection.

Lesley: /* Troubleshooting */

2024-10-07T14:58:27Z

Troubleshooting

← Older revision		Revision as of 14:58, 7 October 2024
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	2. Click "Connect to Nuki"		2. Click "Connect to Nuki"
	3. Sign in to your Nuki account if prompted and allow Beds24 access.		3. Sign in to your Nuki account if prompted and allow Beds24 access.

			'''User not found'''
			There is an issue with the email used in Nuki.io, please contact Nuki and ask them to assist with resolving the issue.

	= Disconnect=		= Disconnect=
	Click on "Disconnect" to terminate the connection.		Click on "Disconnect" to terminate the connection.

Annette at 19:47, 9 February 2024

2024-02-09T19:47:25Z

← Older revision		Revision as of 19:47, 9 February 2024
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	'''Step 4: Set up an Auto Action Email to send the PIN to guests'''		'''Step 4: Set up an Auto Action Email to send the PIN to guests'''

	*Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.		*Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS. A template is available which you can further customize. Use the context help (?Icons) in the Auto Action and on the help page (click on HELP in the top right menu) for further instructions.
	*Create an Auto Action Email which includes the template variable for the pin which is [BOOKINGINFOCODETEXT:NUKI_PIN].		*Create an Auto Action Email which includes the template variable for the pin which is [BOOKINGINFOCODETEXT:NUKI_PIN].

Annette: /* What you need */

2023-08-22T07:22:48Z

What you need

← Older revision		Revision as of 07:22, 22 August 2023
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	*At least one Nuki Smart Lock.		*At least one Nuki Smart Lock.
	*A [https://nuki.io nuki.io] account.		*A [https://nuki.io nuki.io] account.
			*A [https://nuki.io/en/smart-hosting/pricing/ Nuki Smart Hosting subscription].

	<span class="" style="color:#fe746c; font-size: 120%" >{{#fas:gift}} </span> '''Special offer for Beds24 cusotmers: Receive a 10% discount with the voucher code Beds24/10'''		<span class="" style="color:#fe746c; font-size: 120%" >{{#fas:gift}} </span> '''Special offer for Beds24 cusotmers: Receive a 10% discount with the voucher code Beds24/10'''

Annette at 07:19, 22 August 2023

2023-08-22T07:19:47Z

← Older revision		Revision as of 07:19, 22 August 2023
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	*At least one Nuki Smart Lock.		*At least one Nuki Smart Lock.
	*A [https://nuki.io nuki.io] account.		*A [https://nuki.io nuki.io] account.

			<span class="" style="color:#fe746c; font-size: 120%" >{{#fas:gift}} </span> '''Special offer for Beds24 cusotmers: Receive a 10% discount with the voucher code Beds24/10'''

	Using keypad codes requires a Nuki keypad to be setup.		Using keypad codes requires a Nuki keypad to be setup.

Asher: /* Limitations */

2023-07-03T00:40:40Z

Limitations

← Older revision		Revision as of 00:40, 3 July 2023
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	= Limitations =		= Limitations =
	* As of 1 September 2023 ~~the Nuki integration requires~~ a [https://nuki.io/en/smart-hosting/pricing/ Nuki Smart Hosting subscription].		* As of 1 September 2023 you will need a [https://nuki.io/en/smart-hosting/pricing/ Nuki Smart Hosting subscription].
	* Nuki smartlocks can store a maximum of 100 entry codes at a time.		* Nuki smartlocks can store a maximum of 100 entry codes at a time.
	* Booking names in Nuki smartlocks have a maximum length of 20 characters and guest names may be cut off. This will not be visible to guests, only users with access to Nuki web will be able to view booking names.		* Booking names in Nuki smartlocks have a maximum length of 20 characters and guest names may be cut off. This will not be visible to guests, only users with access to Nuki web will be able to view booking names.

Asher: /* Limitations */

2023-07-03T00:40:23Z

Limitations

← Older revision		Revision as of 00:40, 3 July 2023
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	= Limitations =		= Limitations =
			* As of 1 September 2023 the Nuki integration requires a [https://nuki.io/en/smart-hosting/pricing/ Nuki Smart Hosting subscription].
	* Nuki smartlocks can store a maximum of 100 entry codes at a time.		* Nuki smartlocks can store a maximum of 100 entry codes at a time.
	* Booking names in Nuki smartlocks have a maximum length of 20 characters and guest names may be cut off. This will not be visible to guests, only users with access to Nuki web will be able to view booking names.		* Booking names in Nuki smartlocks have a maximum length of 20 characters and guest names may be cut off. This will not be visible to guests, only users with access to Nuki web will be able to view booking names.