Remotelock.com - Revision history

Annette at 18:34, 17 September 2025

2025-09-17T18:34:50Z

← Older revision		Revision as of 18:34, 17 September 2025
Line 4:		Line 4:
	[[Category:Lock Systems]]		[[Category:Lock Systems]]
	<div class="heading">Remotelock, Resortlock, Igloohome, Yale Access, August, Schlage </div>		<div class="heading">Remotelock, Resortlock, Igloohome, Yale Access, August, Schlage </div>
	This page is about the menu {{#fas:cog}} (SETTINGS) ~~APPS & INTEGRATIONS~~ > REMOTELOCK and explains how to set up a connection with locks from Remotelock, Resortlock and Igloohome.		This page is about the menu {{#fas:cog}} (SETTINGS) MARKETPLACE > REMOTELOCK and explains how to set up a connection with locks from Remotelock, Resortlock and Igloohome.

	To use this service you will need an account with [http://www.remotelock.com Remotelock]		To use this service you will need an account with [http://www.remotelock.com Remotelock]

Ricarda at 11:03, 4 June 2025

2025-06-04T11:03:53Z

← Older revision		Revision as of 11:03, 4 June 2025
Line 1:		Line 1:
	[[Category:~~Apps~~]]		[[Category:Marketplace]]
	[[Category:Automation]]		[[Category:Automation]]
	[[Category:Self-Check-in]]		[[Category:Self-Check-in]]

Annette at 19:46, 9 February 2024

2024-02-09T19:46:43Z

← Older revision		Revision as of 19:46, 9 February 2024
Line 77:		Line 77:

	==Communication with guests ==		==Communication with guests ==
	The Email address of the guest is sent to Remotelock. You can set up Remotelock to automatically send Emails to the guest. Alternatively you can create an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.		The Email address of the guest is sent to Remotelock. You can set up Remotelock to automatically send Emails to the guest. Alternatively you can create an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS. A template is available which you can further customize. Use the context help (?Icons) in the Auto Action and on the help page (click on HELP in the top right menu) for further instructions.

	The template variable for the pin is [BOOKINGINFOCODETEXT:LOCKSTATE_PIN].		The template variable for the pin is [BOOKINGINFOCODETEXT:LOCKSTATE_PIN].

Lesley: /* Common Problems */

2023-07-13T08:28:36Z

Common Problems

← Older revision		Revision as of 08:28, 13 July 2023
Line 114:		Line 114:

	'''Pin codes are not being generated'''		'''Pin codes are not being generated'''
	~~message":~~"Cannot create resource, 90 days per access guest is the limit for your billing plan","type":"billing_plan_resource_limit_reached		"Cannot create resource, 90 days per access guest is the limit for your billing plan","type":"billing_plan_resource_limit_reached
	Check your contract type in Remotelocks to ensure your bookings meet the contract details.		Check your contract type in Remotelocks to ensure your bookings meet the contract details.

	= Disconnect=		= Disconnect=
	Click on "Disconnect" to terminate the connection.		Click on "Disconnect" to terminate the connection.

Lesley: /* Common Problems */

2023-07-13T08:28:02Z

Common Problems

← Older revision		Revision as of 08:28, 13 July 2023
Line 112:		Line 112:
	'''Pin-Code does not match the 'PIN Strategy' '''		'''Pin-Code does not match the 'PIN Strategy' '''
	The pin code has been previously used in another booking for this room. The pin-code needs to be unique.		The pin code has been previously used in another booking for this room. The pin-code needs to be unique.

			'''Pin codes are not being generated'''
			message":"Cannot create resource, 90 days per access guest is the limit for your billing plan","type":"billing_plan_resource_limit_reached
			Check your contract type in Remotelocks to ensure your bookings meet the contract details.

	= Disconnect=		= Disconnect=
	Click on "Disconnect" to terminate the connection.		Click on "Disconnect" to terminate the connection.

Markkinchin: /* Capabilities */

2023-03-18T14:10:30Z

Capabilities

← Older revision		Revision as of 14:10, 18 March 2023
Line 18:		Line 18:
	If you have a common door, e.g. front door or gate, you can set this up in Remotelock. If you do map the common door in Remotelock, do not map the common door in Beds24.		If you have a common door, e.g. front door or gate, you can set this up in Remotelock. If you do map the common door in Remotelock, do not map the common door in Beds24.

	<div class="warning">{{#fas:exclamation-triangle}} Remotelock provides various regional servers, the main one we connect to is the US service, if you need to connect to a regional one (for example Japanese or EU) please let us know and we can configure your account accordingly.</div>		<div class="warning">{{#fas:exclamation-triangle}} Remotelock provides various regional servers, the main one we connect to is the US service, if you need to connect to a regional one (for example Japanese, UK or EU) please let us know and we can configure your account accordingly.</div>

	<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> You can also connect Igloohome via Make (formerly Integromat). Watch this [https://www.youtube.com/watch?v=6iTGZcTGEZI] video or and contact Igloohome support if you have any problems.		<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> You can also connect Igloohome via Make (formerly Integromat). Watch this [https://www.youtube.com/watch?v=6iTGZcTGEZI] video or and contact Igloohome support if you have any problems.

Annette at 09:23, 19 January 2023

2023-01-19T09:23:53Z

← Older revision		Revision as of 09:23, 19 January 2023
Line 3:		Line 3:
	[[Category:Self-Check-in]]		[[Category:Self-Check-in]]
	[[Category:Lock Systems]]		[[Category:Lock Systems]]
	<div class="heading">Remotelock, Resortlock, Igloohome, Yale Access, August </div>		<div class="heading">Remotelock, Resortlock, Igloohome, Yale Access, August, Schlage </div>
	This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > REMOTELOCK and explains how to set up a connection with locks from Remotelock, Resortlock and Igloohome.		This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > REMOTELOCK and explains how to set up a connection with locks from Remotelock, Resortlock and Igloohome.

Annette at 09:23, 19 January 2023

2023-01-19T09:23:22Z

Markkinchin: /* Auto Check-in */

2022-08-05T15:05:20Z

Auto Check-in

← Older revision		Revision as of 15:05, 5 August 2022
Line 89:		Line 89:
	1) Add a Webhook Notification Contact in Remotelock		1) Add a Webhook Notification Contact in Remotelock

	the URL of the webhook must contain the Beds24 ~~ownerId~~ number that owns the property at the end like ?ownerid=12345		the URL of the webhook must contain the Beds24 account Id number that owns the property at the end like ?ownerid=12345

	https://api.beds24.com/lockstate.com/notify.php?ownerid=<Your Beds24 owner ID>		https://api.beds24.com/lockstate.com/notify.php?ownerid=<Your Beds24 owner ID>

Markkinchin: /* Auto Check-in */

2022-08-05T15:04:53Z

Auto Check-in

← Older revision		Revision as of 15:04, 5 August 2022
Line 89:		Line 89:
	1) Add a Webhook Notification Contact in Remotelock		1) Add a Webhook Notification Contact in Remotelock

	the URL of the webhook must contain ~~your~~ Beds24 ownerId number at the end like ?ownerid=12345		the URL of the webhook must contain the Beds24 ownerId number that owns the property at the end like ?ownerid=12345

	https://api.beds24.com/lockstate.com/notify.php?ownerid=<Your Beds24 owner ID>		https://api.beds24.com/lockstate.com/notify.php?ownerid=<Your Beds24 owner ID>

← Older revision		Revision as of 09:23, 19 January 2023
Line 6:		Line 6:
	This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > REMOTELOCK and explains how to set up a connection with locks from Remotelock, Resortlock and Igloohome.		This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > REMOTELOCK and explains how to set up a connection with locks from Remotelock, Resortlock and Igloohome.

	To use this service you will need an account with [http://www.remotelock.com Remotelock]~~, Resortlock, Igloohome, Yale Access, August~~		To use this service you will need an account with [http://www.remotelock.com Remotelock]

	For Beds24 the normal channel manger fees apply.		For Beds24 the normal channel manger fees apply.
Line 14:		Line 14:
	*Multiple rooms can connect to one lock.		*Multiple rooms can connect to one lock.
	*Auto-Check-in: when a lock is first opened by the guest the info code "CHECKIN" will be added to the booking.		*Auto-Check-in: when a lock is first opened by the guest the info code "CHECKIN" will be added to the booking.
	*Support for Resortlocks, Yale Access, August and Igloohome		*Support for Resortlocks, Schlage, Yale Access, August and Igloohome

	If you have a common door, e.g. front door or gate, you can set this up in Remotelock. If you do map the common door in Remotelock, do not map the common door in Beds24.		If you have a common door, e.g. front door or gate, you can set this up in Remotelock. If you do map the common door in Remotelock, do not map the common door in Beds24.
Line 43:		Line 43:

	If you have a common lock for multiple units you can enter the same lock serial number for each unit.		If you have a common lock for multiple units you can enter the same lock serial number for each unit.
	<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> ~~Lockstate~~ uses several servers. If you are not redirected back to Beds24 send us a support ticket via the SUPPORT button in the top left of your Beds24 control panel.		<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Remotelock uses several servers. If you are not redirected back to Beds24 send us a support ticket via the SUPPORT button in the top left of your Beds24 control panel.

	<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> One Beds24 account connects with one Remotelock account. If you have multiple Remotelock accounts, create sub accounts for each ensure the sub account 'owns' the property, not just has access to the respective properties in Beds24.		<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> One Beds24 account connects with one Remotelock account. If you have multiple Remotelock accounts, create sub accounts for each ensure the sub account 'owns' the property, not just has access to the respective properties in Beds24.
Line 108:		Line 108:

	= Common Problems =		= Common Problems =
	~~Lockstate~~ have two types of access: users and guests. Bookings from Beds24 create guests.		Remotelock have two types of access: users and guests. Bookings from Beds24 create guests.

	'''Pin-Code does not match the 'PIN Strategy' '''		'''Pin-Code does not match the 'PIN Strategy' '''