Rooms are not available for booking - Revision history

Annette at 16:27, 4 December 2023

2023-12-04T16:27:46Z

← Older revision		Revision as of 16:27, 4 December 2023
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	This page explains how availability is calculated and what to check if rooms are not available for booking.		This page explains how availability is calculated and what to check if rooms are not available for booking.

	Availability is calculated for each room based on bookings already in the system and ~~rates~~ that that have been set. If you have no prices for a certain date the system will show no availability on your booking page and not send availability to OTAs. For this reason it is important to keep the bookings and prices up-to-date.		Availability is calculated for each room based on bookings already in the system and prices that that have been set. If you have no prices for a certain date the system will show no availability on your booking page and not send availability to OTAs. For this reason it is important to keep the bookings and prices up-to-date.

	If you have availability both last-minute and long-term you are more visible to potential guests and it is more likely you receive bookings.		If you have availability both last-minute and long-term you are more visible to potential guests and it is more likely you receive bookings.
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	Many travellers plan ahead. You are only visible for these bookers if you have availability up to 12 month or 16 month in advance.		Many travellers plan ahead. You are only visible for these bookers if you have availability up to 12 month or 16 month in advance.

	~~Rates~~ will only display for the "Max Days in Advance" they are set to ~~in the “Summary” tab of the rate~~. 365 is the default which will show the ~~rates~~ for one year from today. You can adjust this value to your requirements.		Prices will only display for the "Max Days in Advance" they are set to. 365 is the default which will show the prices for one year from today. You can adjust this value to your requirements.

	== Trouble Shooting==		== Trouble Shooting==
	'''If the system shows no availability please check:'''		'''If the system shows no availability please check:'''
	*Do you have valid prices?		*Do you have valid prices?
	*Check "Max Days in Advance" ~~in the “Summary” tab of the rate. The rates will~~ only display for the time period set. 365 is the default which will show the ~~rates~~ for one year from today.		*Check "Max Days in Advance" Prices only display for the time period set. 365 is the default which will show the prices for one year from today.
	*Do you have inventory in the CALENDAR?		*Do you have inventory in the CALENDAR?
	*Have you set blackouts in the CALENDAR or an "Exceptional Booking Period" (SETTINGS->PROPERTIES->BOOKING RULES)		*Have you set blackouts in the CALENDAR or an "Exceptional Booking Period" ( {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES)
	*Does the room have dependencies on availability in other rooms (SETTINGS->PROPERTIES->ROOMS->SETUP)		*Does the room have dependencies on availability in other rooms ( {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP)
	*Is the correct offer activated in the ~~"Rooms" tab of the rates~~ (default is "Offer 1")		*Is the correct offer activated in the price (default is "Offer 1")
	*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property		*If you have set overbooking protection per property ( {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP) check the sum of bookings for the whole property
	*The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.
	*If you are using daily prices check they are set to "Offer 1" (SETTINGS->PROPERTIES->ROOMS->SETUP)

Annette at 10:41, 23 April 2020

2020-04-23T10:41:35Z

← Older revision		Revision as of 10:41, 23 April 2020
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	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]
	<div class="heading">~~Rooms are not available for booking~~</div>		<div class="heading">Availability</div>
	This page explains how availability is calculated and what to check if rooms are not available for booking.		This page explains how availability is calculated and what to check if rooms are not available for booking.

Annette at 10:41, 23 April 2020

2020-04-23T10:41:15Z

← Older revision		Revision as of 10:41, 23 April 2020
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	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]
			<div class="heading">Rooms are not available for booking</div>
			This page explains how availability is calculated and what to check if rooms are not available for booking.

	Availability is calculated for each room based on bookings already in the system and rates that that have been set. If you have no prices for a certain date the system will show no availability on your booking page and not send availability to OTAs. For this reason it is important to keep the bookings and prices up-to-date.		Availability is calculated for each room based on bookings already in the system and rates that that have been set. If you have no prices for a certain date the system will show no availability on your booking page and not send availability to OTAs. For this reason it is important to keep the bookings and prices up-to-date.

Annette: Annette moved page Category:Prices and Availability to Rooms are not available for booking

2020-04-23T10:37:34Z

Annette moved page Category:Prices and Availability to Rooms are not available for booking

← Older revision	Revision as of 10:37, 23 April 2020
(No difference)

Annette at 15:49, 31 January 2020

2020-01-31T15:49:09Z

← Older revision		Revision as of 15:49, 31 January 2020
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	== Trouble Shooting==		== Trouble Shooting==
	'''If the system shows no availability please check:'''		'''If the system shows no availability please check:'''
	*Do you have valid prices?		*Do you have valid prices?
	*Check "Max Days in Advance" in the “Summary” tab of the rate. The rates will only display for the time period set. 365 is the default which will show the rates for one year from today.		*Check "Max Days in Advance" in the “Summary” tab of the rate. The rates will only display for the time period set. 365 is the default which will show the rates for one year from today.
	*Do you have inventory in the CALENDAR?		*Do you have inventory in the CALENDAR?
	*Have you set blackouts in the CALENDAR or an "Exceptional Booking Period" (SETTINGS->PROPERTIES->BOOKING RULES)		*Have you set blackouts in the CALENDAR or an "Exceptional Booking Period" (SETTINGS->PROPERTIES->BOOKING RULES)
	*Does the room have dependencies on availability in other rooms (SETTINGS->PROPERTIES->ROOMS->SETUP)		*Does the room have dependencies on availability in other rooms (SETTINGS->PROPERTIES->ROOMS->SETUP)
	*Is the correct offer activated in the "Rooms" tab of the rates (default is "Offer 1")		*Is the correct offer activated in the "Rooms" tab of the rates (default is "Offer 1")
	*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property		*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property
	*The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.		*The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.
	*If you are using daily prices check they are set to "Offer 1" (SETTINGS->PROPERTIES->ROOMS->SETUP)		*If you are using daily prices check they are set to "Offer 1" (SETTINGS->PROPERTIES->ROOMS->SETUP)

Annette at 16:18, 5 June 2018

2018-06-05T16:18:47Z

← Older revision		Revision as of 16:18, 5 June 2018
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	*Is the correct offer activated in the "Rooms" tab of the rates (default is "Offer 1")		*Is the correct offer activated in the "Rooms" tab of the rates (default is "Offer 1")
	*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property		*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property
	*The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.		*The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.
	*If you are using daily prices check they are set to "Offer 1" (SETTINGS->PROPERTIES->ROOMS->SETUP)		*If you are using daily prices check they are set to "Offer 1" (SETTINGS->PROPERTIES->ROOMS->SETUP)

Annette at 10:15, 4 June 2018

2018-06-04T10:15:02Z

← Older revision		Revision as of 10:15, 4 June 2018
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	Many travellers plan ahead. You are only visible for these bookers if you have availability up to 12 month or 16 month in advance.		Many travellers plan ahead. You are only visible for these bookers if you have availability up to 12 month or 16 month in advance.

	~~Viele Reisende planen lange im Voraus. Für diese Reisenden werden Sie sichtbar, wenn Sie für die 12 oder sogar 16 nächsten Monate Verfügbarkeiten haben.~~		Rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today. You can adjust this value to your requirements.

	~~Raten werden nur für die~~ in ~~den Einstellungen der Ragen ausgewählten Anzahl von Tagen im voraus angezeigt~~. ~~Die Voreinstellung~~ 365 ~~zeigt Raten von heute für ein Jahr im voraus an und kann nach Bedarf geändert werden~~.

	~~Wenn sie eine saisonale Unterkunft anbieten, empfiehlt es sich schon vor Ende der Saison Preise für die nächste Saison anzulgen~~.


	== Trouble Shooting==		== Trouble Shooting==

Annette at 10:13, 4 June 2018

2018-06-04T10:13:45Z

@@ Line 1: / Line 1: @@
 [[Category:Troubleshooting]]
-Availability is calculated for each room based on bookings already in the system and rates that that have been set. If you have no prices for a certain date the system will show no availability. For this reason it is important to keep the bookings and prices up-to-date.
+Availability is calculated for each room based on bookings already in the system and rates that that have been set. If you have no prices for a certain date the system will show no availability on your booking page and not send availability to OTAs. For this reason it is important to keep the bookings and prices up-to-date.
 == Trouble Shooting==

Annette at 09:42, 11 April 2016

2016-04-11T09:42:46Z

← Older revision		Revision as of 09:42, 11 April 2016
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	*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property		*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property
	*The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.		*The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.
			*If you are using daily prices check they are set to "Offer 1" (SETTINGS->PROPERTIES->ROOMS->SETUP)

Annette at 13:58, 14 January 2016

2016-01-14T13:58:00Z

← Older revision		Revision as of 13:58, 14 January 2016
Line 11:		Line 11:
	*Is the correct offer activated in the "Rooms" tab of the rates (default is "Offer 1")		*Is the correct offer activated in the "Rooms" tab of the rates (default is "Offer 1")
	*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property		*If you have set overbooking protection per property (SETTINGS->PROPERTIES->ROOMS->SETUP) check the sum of bookings for the whole property
			*The rates will only display for the "Max Days in Advance" they are set to in the “Summary” tab of the rate. 365 is the default which will show the rates for one year from today.