Tiket - Revision history

Annette at 08:36, 9 January 2024

2024-01-09T08:36:35Z

← Older revision		Revision as of 08:36, 9 January 2024
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	*Tiket supports two pricing models:		*Tiket supports two pricing models:
	**If your pricing model is '''Per Day''' you will need a price for the maximum room occupancy. Example: If maximum number of guests is 4 you need a ROOM price for four guests. Prices for 1, 2 or 3 guests are not sent. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.		**If your pricing model is '''Per Day''' you will need a price for the maximum room occupancy. Example: If maximum number of guests is 4 you need a ROOM price for four guests. Prices for 1, 2 or 3 guests are not sent. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.
	**If your pricing model is '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 can be sent. If you use daily prices they daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send. If you use ~~rates~~ 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the ~~rate~~ can not be sent.		**If your pricing model is '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 can be sent. If you use daily prices they daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send. If you use Fixed Prices 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.

	'''Bookings'''		'''Bookings'''

Lesley: /* Common errors and Troubleshooting */

2023-12-05T08:32:24Z

Common errors and Troubleshooting

← Older revision		Revision as of 08:32, 5 December 2023
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	'''Invalid pricing model'''		'''Invalid pricing model'''
	Change the Pricing model in Beds24 to match the Pricing model set in Tiket.		Change the Pricing model in Beds24 to match the Pricing model set in Tiket.

			'''Price incorrect for room/unit'''
			Rate cannot be lower than minimum threshold. Check the current threshold on the Tiket room menu.

	==Disconnect==		==Disconnect==
	*Setting "Enable" = Disable will stop the synchronisation for a room.		*Setting "Enable" = Disable will stop the synchronisation for a room.
	*To completely disconnect the channel manager you might need to contact Tiket and ask them to disconnect you.		*To completely disconnect the channel manager you might need to contact Tiket and ask them to disconnect you.

Lesley: /* Updates and Changes */

2023-11-30T08:55:39Z

Updates and Changes

← Older revision		Revision as of 08:55, 30 November 2023
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	== Updates and Changes==		== Updates and Changes==
	Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. ~~Click on "Update" if you want to push them through instantly.~~		Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update.


	==Common errors and Troubleshooting==		==Common errors and Troubleshooting==

Lesley: /* Common errors and Troubleshooting */

2023-04-19T09:20:49Z

Common errors and Troubleshooting

← Older revision		Revision as of 09:20, 19 April 2023
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	'''A room shows multiple times on Tiket'''		'''A room shows multiple times on Tiket'''
	Tiket also receives prices from other providers. If you see other prices than the ones which show when you click on the "Price Data" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET these would come from other providers.		Tiket also receives prices from other providers. If you see other prices than the ones which show when you click on the "Price Data" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET these would come from other providers.

			'''Invalid pricing model'''
			Change the Pricing model in Beds24 to match the Pricing model set in Tiket.

	==Disconnect==		==Disconnect==
	*Setting "Enable" = Disable will stop the synchronisation for a room.		*Setting "Enable" = Disable will stop the synchronisation for a room.
	*To completely disconnect the channel manager you might need to contact Tiket and ask them to disconnect you.		*To completely disconnect the channel manager you might need to contact Tiket and ask them to disconnect you.

Lesley: /* Before you connect */

2023-04-19T09:19:49Z

Before you connect

← Older revision		Revision as of 09:19, 19 April 2023
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	*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].		*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].
	*Tiket supports two pricing models:		*Tiket supports two pricing models:
	**If your pricing model is '''Per ~~Room~~''' you will need a price for the maximum room occupancy. Example: If maximum number of guests is 4 you need a ROOM price for four guests. Prices for 1, 2 or 3 guests are not sent. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.		**If your pricing model is '''Per Day''' you will need a price for the maximum room occupancy. Example: If maximum number of guests is 4 you need a ROOM price for four guests. Prices for 1, 2 or 3 guests are not sent. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send.
	**If your pricing model is '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 can be sent. If you use daily prices they daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send. If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rate can not be sent.		**If your pricing model is '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 can be sent. If you use daily prices they daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send. If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rate can not be sent.

Annette: /* Set Up */

2022-03-07T14:39:29Z

Set Up

← Older revision		Revision as of 14:39, 7 March 2022
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	'''Step 2: Enter your Tiket Hotel ID'''		'''Step 2: Enter your Tiket Hotel ID'''
	*Enter your Tiket ID		*Enter your Tiket ID
			*Select your Tiket pricing model.

	'''Step 3: Map your rooms and rates'''		'''Step 3: Map your rooms and rates'''

Annette at 16:39, 3 March 2022

2022-03-03T16:39:42Z

← Older revision		Revision as of 16:39, 3 March 2022
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	[[Category:Error Messages from Channels]]		[[Category:Error Messages from Channels]]
	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]
	<div class="heading">Tiket ~~COMING SOON. Contact us if you want to use this channel~~</div>		<div class="heading">Tiket </div>
	This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET and explains how the connection with Tiket works and how to set it up.		This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET and explains how the connection with Tiket works and how to set it up.

Asher: /* Set Up */

2022-03-02T09:35:30Z

Set Up

← Older revision		Revision as of 09:35, 2 March 2022
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	== Set Up==		== Set Up==
	'''Step 1: Have your Tiket account connected to Beds24'''		'''Step 1: Have your Tiket account connected to Beds24'''
	*Contact hotelconnectivity~~@tiket.com or rizki.anggara~~@tiket.com and request connectivity with Beds24 channel manager. Include your Tiket ID and property name in the email		*Contact hotelconnectivity@tiket.com and request connectivity with Beds24 channel manager. Include your Tiket ID and property name in the email.

	'''Step 2: Enter your Tiket Hotel ID'''		'''Step 2: Enter your Tiket Hotel ID'''

Annette at 12:00, 1 March 2022

2022-03-01T12:00:39Z

← Older revision		Revision as of 12:00, 1 March 2022
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	For details please [[Channel_Manager_Capabilities\|click here]]		For details please [[Channel_Manager_Capabilities\|click here]]

	=== Limitations ===		=== Limitations & important to know ===
			*Tiket also receives prices from other providers so you might see multiple listings on Tiket for a room.

	== Before you connect ==		== Before you connect ==
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	'''Step 6: Check which are sending '''		'''Step 6: Check which are sending '''

	<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "Price Data" ~~Button~~ to check which prices and availability will send.		<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "Price Data" button to check which prices and availability will send.


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	==Common ~~Errors~~==		==Common errors and Troubleshooting==
	Any errors occurring during updates will be emailed to you with the error message as returned by Tiket. Below are common error messages and how to fix them.		Any errors occurring during updates will be emailed to you with the error message as returned by Tiket. Below are common error messages and how to fix them.

			'''A room shows multiple times on Tiket'''
			Tiket also receives prices from other providers. If you see other prices than the ones which show when you click on the "Price Data" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET these would come from other providers.

	==Disconnect==		==Disconnect==
	*Setting "Enable" = Disable will stop the synchronisation for a room.		*Setting "Enable" = Disable will stop the synchronisation for a room.
	*To completely disconnect the channel manager you might need to contact Tiket and ask them to disconnect you.		*To completely disconnect the channel manager you might need to contact Tiket and ask them to disconnect you.

Asher: /* Set Up */

2022-02-28T00:01:14Z

Set Up

← Older revision		Revision as of 00:01, 28 February 2022
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	== Set Up==		== Set Up==
	'''Step 1: Have your Tiket account connected to Beds24'''		'''Step 1: Have your Tiket account connected to Beds24'''
	*Contact hotelconnectivity@tiket.com or rizki.anggara@tiket.com and request connectivity with Beds24 channel manager.		*Contact hotelconnectivity@tiket.com or rizki.anggara@tiket.com and request connectivity with Beds24 channel manager. Include your Tiket ID and property name in the email
	*Tiket will then supply you with your Tiket ~~Hotel~~ ID.

	'''Step 2: Enter your Tiket Hotel ID'''		'''Step 2: Enter your Tiket Hotel ID'''
	*Enter your Tiket ~~hotel id~~		*Enter your Tiket ID

	'''Step 3: Map your rooms and rates'''		'''Step 3: Map your rooms and rates'''
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	<div class="warning">{{#fas:exclamation-triangle}} If you receive error messages you will need to fix them immediately. The channel will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them. </div>		<div class="warning">{{#fas:exclamation-triangle}} If you receive error messages you will need to fix them immediately. The channel will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them. </div>

	==Multiple Rates at Tiket==		==Multiple Rates at Tiket==