Travelokacom - Revision history

Lesley at 06:38, 30 April 2025

2025-04-30T06:38:14Z

← Older revision		Revision as of 06:38, 30 April 2025
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	*Beds24.com can import booking cancellations.		*Beds24.com can import booking cancellations.
	*Beds24.com can import booking modifications.		*Beds24.com can import booking modifications.
			*Beds24.com can export minimum and maximum stays.
	*Importing modifications and cancellations can be disabled for individual bookings.		*Importing modifications and cancellations can be disabled for individual bookings.

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	*Only bookings made after the connection is established will be imported, existing bookings must be manually entered into Beds24 to block the dates.		*Only bookings made after the connection is established will be imported, existing bookings must be manually entered into Beds24 to block the dates.
	*Only mapped rates can be updated.		*Only mapped rates can be updated.
	*Traveloka does not support minimum stays.

	== Before you connect ==		== Before you connect ==
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	Map Rates:		Map Rates:

	~~Traveloka does not support minimum stays. Only prices with a minimum stay of one night can send.~~

	It is important to map all rate codes for the room. Unmapped rate codes can not be updated an can cause the room to remain open at Traveloka.		It is important to map all rate codes for the room. Unmapped rate codes can not be updated an can cause the room to remain open at Traveloka.

Lesley at 10:11, 9 January 2024

2024-01-09T10:11:33Z

Annette at 08:47, 9 January 2024

2024-01-09T08:47:58Z

← Older revision		Revision as of 08:47, 9 January 2024
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	Traveloka supports both include and exclude commission prices. This feature is configurable for each hotel in the Traveloka extranet.		Traveloka supports both include and exclude commission prices. This feature is configurable for each hotel in the Traveloka extranet.
	*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].		*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].
	*If you use ~~rates~~ 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple ~~rates~~ with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the ~~rates~~ can not be sent.		*If you use Fixed Prices 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.
	*If you use ~~daily prices~~ the ~~daily price~~ will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.		*If you use Daily Prices the Daily Price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.

	'''Bookings'''		'''Bookings'''

Annette at 18:15, 19 November 2020

2020-11-19T18:15:26Z

← Older revision		Revision as of 18:15, 19 November 2020
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	[[Category:Channel Manager]]		[[Category:Channel Manager]]
	[[Category:Error Messages from Channels]]		[[Category:Error Messages from Channels]]
	~~[[Category:Set up Instructions]]~~
	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]
	<div class="heading">Traveloka</div>		<div class="heading">Traveloka</div>

Annette at 09:29, 18 May 2020

2020-05-18T09:29:37Z

← Older revision		Revision as of 09:29, 18 May 2020
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	[[Category:Error Messages from Channels]]		[[Category:Error Messages from Channels]]
	[[Category:Set up Instructions]]		[[Category:Set up Instructions]]
	~~''Synchronising Beds24.com~~ with Traveloka		[[Category:Troubleshooting]]
			<div class="heading">Traveloka</div>
			This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRAVELOKA and explains how the connection with Traveloka works and how to set it up.

	===General===		===General===
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	*If you use rates go to the "Channels" tab of the rate.		*If you use rates go to the "Channels" tab of the rate.

	<span ~~class~~="~~circle~~" >{{#fas:lightbulb}} ~~Tip~~</span> ~~'''''~~Click on the "View Actual Data" Button to check which prices and availability will send.~~'''''~~		<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.

	==Multiple Rates at Traveloka==		==Multiple Rates at Traveloka==

Lesley: /* Common Errors */

2020-04-15T09:22:04Z

Common Errors

← Older revision		Revision as of 09:22, 15 April 2020
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	'''Required Field Missing" Code="321">Retail price or single price is null'''		'''Required Field Missing" Code="321">Retail price or single price is null'''
	*Check the number of guests setup in Traveloka match the Maximum Guests in Beds24 ROOM SETUP, they need to match.		*Check the number of guests setup in Traveloka match the Maximum Guests in Beds24 ROOM SETUP, they need to match.
			Go to SETTINGS -> CHANNEL MANAGER -> TRAVELOKA click 'Get the Rate Plan Codes for this Hotel code' and search for the Traveloka Room id. Then check the Beds24 Room id in SETTINGS -> PROPERTIES -> ROOMS -> SETUP -> Maximum Guests.

	'''Error Type="13" ShortText="System error" Code="448"'''		'''Error Type="13" ShortText="System error" Code="448"'''

Lesley: /* Common Errors */

2020-04-15T09:19:16Z

Common Errors

← Older revision		Revision as of 09:19, 15 April 2020
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	You are trying to send prices for a Traveloka code which does not exist. You will see your available rate codes when you click on "Get Codes". Make sure you only map these rates in you channel manager settings, daily prices and rates.		You are trying to send prices for a Traveloka code which does not exist. You will see your available rate codes when you click on "Get Codes". Make sure you only map these rates in you channel manager settings, daily prices and rates.

			'''Required Field Missing" Code="321">Retail price or single price is null'''
			*Check the number of guests setup in Traveloka match the Maximum Guests in Beds24 ROOM SETUP, they need to match.

	'''Error Type="13" ShortText="System error" Code="448"'''		'''Error Type="13" ShortText="System error" Code="448"'''

Annette: /* Updates */

2020-01-30T15:15:59Z

Updates

← Older revision		Revision as of 15:15, 30 January 2020
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	For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.		For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

	== Updates ==		== Updates and Changes==
	Changes to availability and prices will be instantly sent to the channel. Changes for ~~other~~ settings will send with the next update. Click on "Update" if you want to push them through instantly.		Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.

	== Notes ==		== Notes ==

Annette: /* Before you connect */

2019-12-30T09:34:33Z

Before you connect

← Older revision		Revision as of 09:34, 30 December 2019
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	Traveloka supports both include and exclude commission prices. This feature is configurable for each hotel in the Traveloka extranet.		Traveloka supports both include and exclude commission prices. This feature is configurable for each hotel in the Traveloka extranet.
	*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].		*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].
	*Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.		*If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
			*If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.

	'''Bookings'''		'''Bookings'''

Andrian: /* Beds24 */

2019-11-15T07:54:54Z

Beds24

← Older revision		Revision as of 07:54, 15 November 2019
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	Contact your Traveloka market manager and ask them to be connected to Beds24 channel manger. After Traveloka has enabled the connection and given you your Traveloka hotel id you can set it up in Beds24.		Contact your Traveloka market manager and ask them to be connected to Beds24 channel manger. After Traveloka has enabled the connection and given you your Traveloka hotel id you can set it up in Beds24.
	====Beds24====		====Beds24====
	*Enter the ~~passcode~~ Traveloka has given you into the field Hotel code.		*Enter the mapping/pass code Traveloka has given you into the field Hotel code.
	*Set the currency. If you are using different currencies on Traveloka and on Beds24 you can use the price multiplier (see below)		*Set the currency. If you are using different currencies on Traveloka and on Beds24 you can use the price multiplier (see below)

← Older revision		Revision as of 10:11, 9 January 2024
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	*Click SAVE when the correct rate code has copied to the rate plan code setting.		*Click SAVE when the correct rate code has copied to the rate plan code setting.

	A price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate ) can be sent. If you have more than 3 occupancy levels you can set up additional ~~rates~~ in Beds24 for each occupancy level using and ~~map~~ map them in the channel settings of the ~~rate~~ or the daily price.		A price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate ) can be sent. If you have more than 3 occupancy levels you can set up additional fixed prices in Beds24 for each occupancy level using and map them in the channel settings of the fixed prices or the daily price.

	*If you use daily prices you can set the rate code under "Enable" in the Daily Price settings (~~SETTINGS- >PROPERTIES- >ROOMS-~~ >DAILY PRICES then click on "Edit)		*If you use daily prices you can set the rate code under "Enable" in the Daily Price settings (PRICES > DAILY PRICES SETUP then click on "Edit)
	*If you use ~~rates~~ go to the "Channels" tab of the ~~rate~~.		*If you use fixed prices go to the "Channels" tab of the fixed price.

	<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.		<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.

	==Multiple Rates at Traveloka==		==Multiple Rates at Traveloka==
	Traveloka can set up multiple rate codes for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 ~~rate~~ or daily price to each Traveloka code. [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes\|Please use these instructions]].		Traveloka can set up multiple rate codes for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 fixed price or daily price to each Traveloka code. [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes\|Please use these instructions]].

	== Activate ==		== Activate ==
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	Any errors occurring during updates will be emailed to you with the error message as returned by Traveloka. Unfortunately Traveloka does not provide us whith information on what exactly the error is. Known problem to check if you receive error messages:		Any errors occurring during updates will be emailed to you with the error message as returned by Traveloka. Unfortunately Traveloka does not provide us whith information on what exactly the error is. Known problem to check if you receive error messages:

	'''Rate Code''': At the moment Traveloka only allows the rate code "Retail". Check in your channel manager settings, ~~rates~~ and daily prices that no other than "Retail" is mapped".		'''Rate Code''': At the moment Traveloka only allows the rate code "Retail". Check in your channel manager settings, fixed prices and daily prices that no other than "Retail" is mapped".

	'''Prices too low or wrong currency''': Check if the prices you are sending comply with your price limit in Traveloka.		'''Prices too low or wrong currency''': Check if the prices you are sending comply with your price limit in Traveloka.
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	'''Invalid rate code" Code="249"'''		'''Invalid rate code" Code="249"'''
	You are trying to send prices for a Traveloka code which does not exist. You will see your available rate codes when you click on "Get Codes". Make sure you only map these ~~rates~~ in you channel manager settings, daily prices and ~~rates~~.		You are trying to send prices for a Traveloka code which does not exist. You will see your available rate codes when you click on "Get Codes". Make sure you only map these rate codes in you channel manager settings, daily prices and fixed prices.

	'''Required Field Missing" Code="321">Retail price or single price is null'''		'''Required Field Missing" Code="321">Retail price or single price is null'''