Trivago - Revision history

Lesley: /* What we send */

2025-09-19T13:48:27Z

What we send

← Older revision		Revision as of 13:48, 19 September 2025
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	trivago uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations.		trivago uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations.

	*To allow cancellations go to SETTINGS~~->PROPERTIES->~~BOOKING ~~RULES~~ and change the setting for "Booking Cancellations by Guest"		*To allow cancellations go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE and change the setting for "Booking Cancellations by Guest"
	*We send offer 1 to trivago. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest"		*We send offer 1 to trivago. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest"

	'''Currency'''		'''Currency'''

	*The currency code sent to trivago is defined in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Currency Code" and must be set to match your prices entered in Beds24.		*The currency code sent to trivago is defined in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Currency Code" and must be set to match your prices entered in Beds24.

	'''Multiplier'''		'''Multiplier'''

Ricarda at 10:51, 4 June 2025

2025-06-04T10:51:35Z

← Older revision		Revision as of 10:51, 4 June 2025
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	[[Category:Error Messages from Channels]]		[[Category:Error Messages from Channels]]
	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]
			[[Category:Marketplace]]
	<div class="heading">trivago</div>		<div class="heading">trivago</div>
	This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with trivago Rate Connect works and how to set it up.		This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with trivago Rate Connect works and how to set it up.

Ricarda at 14:11, 30 April 2025

2025-04-30T14:11:50Z

← Older revision		Revision as of 14:11, 30 April 2025
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	[[Category:Error Messages from Channels]]		[[Category:Error Messages from Channels]]
	[[Category:Troubleshooting]]		[[Category:Troubleshooting]]
	<div class="heading">~~Trivago~~</div>		<div class="heading">trivago</div>
	This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with ~~Trivago~~ Rate Connect works and how to set it up.		This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with trivago Rate Connect works and how to set it up.

	~~Trivago~~ Rate Connect allows you to promote your website prices on ~~Trivago~~ and run cost-per-click campaigns.		trivago Rate Connect allows you to promote your website prices on trivago and run cost-per-click campaigns.

	==General==		==General==
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	*This tutorial explains how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].		*This tutorial explains how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].
	=== Capabilities ===		=== Capabilities ===
	*Beds24.com can send price and availability to ~~Trivago~~		*Beds24.com can send price and availability to trivago
	*Beds24.com can send descriptive information about your property		*Beds24.com can send descriptive information about your property
	*Guests are sent to your booking page to make a direct booking		*Guests are sent to your booking page to make a direct booking
	*You can send cancellations and modifications to ~~Trivago~~		*You can send cancellations and modifications to trivago

	<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>The data communication is initiated by ~~Trivago~~. ~~Trivago~~ pulls the data from Beds24 (we can not push data to ~~Trivago~~). That means that ~~Trivago~~ sends us a request for prices and availability and we then send your data.		<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>The data communication is initiated by trivago. trivago pulls the data from Beds24 (we can not push data to trivago). That means that trivago sends us a request for prices and availability and we then send your data.

	== Limitations ==		== Limitations ==
	*~~Trivago~~ does not automatically activate all markets. If you have a market which is not activated please send us a support ticket.		*trivago does not automatically activate all markets. If you have a market which is not activated please send us a support ticket.
	*You need to use the responsive version of the booking page if you activate markets which require a different currency than the currency your booking page uses.		*You need to use the responsive version of the booking page if you activate markets which require a different currency than the currency your booking page uses.
	*You can only activate markets for which your booking page can display information in the appropriate language. This means that the markets language needs to be activated for the booking page and all descriptive information is provided in this language.		*You can only activate markets for which your booking page can display information in the appropriate language. This means that the markets language needs to be activated for the booking page and all descriptive information is provided in this language.
	*Beds24 does not support "Express Checkout".		*Beds24 does not support "Express Checkout".

	== Set up on ~~Trivago~~ ==		== Set up on trivago ==
	*Log into your ~~Trivago~~ account and go to RATE CONNECT. ~~Trivago~~ will automatically detect Beds24 as your booking engine if your property information in Beds24 is exactly the same as in ~~Trivago~~. If Beds24 is not detected as an IBE, please contact ~~Trivago~~ support.		*Log into your trivago account and go to RATE CONNECT. trivago will automatically detect Beds24 as your booking engine if your property information in Beds24 is exactly the same as in trivago. If Beds24 is not detected as an IBE, please contact trivago support.
	*Click on "Start Now" to start a campaign. You can find detailed information on how to set up a campaign in the ~~Trivago~~ help.		*Click on "Start Now" to start a campaign. You can find detailed information on how to set up a campaign in the trivago help.

	== Set up on Beds24.com ==		== Set up on Beds24.com ==
	*Make sure you have entered your address in the "Location" section in SETTINGS -> PROPERTIES -> DESCRIPTION. The address and the property name there needs to be exactly the same as the details you use on ~~Trivago~~:		*Make sure you have entered your address in the "Location" section in SETTINGS -> PROPERTIES -> DESCRIPTION. The address and the property name there needs to be exactly the same as the details you use on trivago:
	**Check the information you have entered there as 'Property Name"		**Check the information you have entered there as 'Property Name"
	**Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on ~~Trivago~~.		**Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on trivago.

	By default the booking page is opened when a guest click to book on ~~Trivago~~. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.		By default the booking page is opened when a guest click to book on trivago. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.

	=== What we send ===		=== What we send ===
	'''Prices'''		'''Prices'''

	Fixed Prices and Daily Prices for offer 1 and offer 2 with the booking page (www.beds24.com) selected are sent to ~~Trivago~~. If you have both prices for offer 1 and 2 the lowest of these are sent.		Fixed Prices and Daily Prices for offer 1 and offer 2 with the booking page (www.beds24.com) selected are sent to trivago. If you have both prices for offer 1 and 2 the lowest of these are sent.

	In your Fixed Prices or Daily Drices, make sure you have ticked "www.beds24.com" under the tab "Channels" (Fixed Prices) and under "Enabled" (daily prices). "www.beds24.com - agents" will NOT work.		In your Fixed Prices or Daily Drices, make sure you have ticked "www.beds24.com" under the tab "Channels" (Fixed Prices) and under "Enabled" (daily prices). "www.beds24.com - agents" will NOT work.
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	Both the net price without VAT and the end price including VAT tax and extra fees are sent.		Both the net price without VAT and the end price including VAT tax and extra fees are sent.

	If you want to accept multiple room bookings on ~~Trivago~~ you need to activate this option in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE >PAGE DESIGN.		If you want to accept multiple room bookings on trivago you need to activate this option in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE >PAGE DESIGN.

	'''Tax '''		'''Tax '''

	If you want to send obligatory additional taxes to ~~Trivago~~ make sure they are set up as "obligatory tax" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS.		If you want to send obligatory additional taxes to trivago make sure they are set up as "obligatory tax" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS.

	'''Extra fees'''		'''Extra fees'''
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	'''Deposit'''		'''Deposit'''

	If you require a deposit at the time of the booking this is notified to ~~Trivago~~.		If you require a deposit at the time of the booking this is notified to trivago.

	'''Cancellation rules'''		'''Cancellation rules'''

	~~Trivago~~ uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations.		trivago uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations.

	*To allow cancellations go to SETTINGS->PROPERTIES->BOOKING RULES and change the setting for "Booking Cancellations by Guest"		*To allow cancellations go to SETTINGS->PROPERTIES->BOOKING RULES and change the setting for "Booking Cancellations by Guest"
	*We send offer 1 to ~~Trivago~~. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest"		*We send offer 1 to trivago. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest"

	'''Currency'''		'''Currency'''

	*The currency code sent to ~~Trivago~~ is defined in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Currency Code" and must be set to match your prices entered in Beds24.		*The currency code sent to trivago is defined in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Currency Code" and must be set to match your prices entered in Beds24.

	'''Multiplier'''		'''Multiplier'''

	You can set a multiplier to adjust the prices sent to ~~Trivago~~ if required.		You can set a multiplier to adjust the prices sent to trivago if required.

	===Activation===		===Activation===
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	== Send cancellations or modifications ==		== Send cancellations or modifications ==
	~~Trivago~~ bookings have an "Update to ~~Trivago~~" button under "Details" which you can use to report cancellations or modifications. If the price of the booking changes update the "Price" field in "Charges and Payments" before sending.		trivago bookings have an "Update to trivago" button under "Details" which you can use to report cancellations or modifications. If the price of the booking changes update the "Price" field in "Charges and Payments" before sending.

	== Common Errors ==		== Common Errors ==
	'''Beds24 is not automatically detected as IBE'''		'''Beds24 is not automatically detected as IBE'''
	Go to SETTINGS -> PROPERTIES -> DESCRIPTION and check the information you have entered there as 'Property Name" and also check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on ~~Trivago~~.		Go to SETTINGS -> PROPERTIES -> DESCRIPTION and check the information you have entered there as 'Property Name" and also check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on trivago.
	If they are please contact ~~Trivago~~ support and give them your Beds4 property ID.		If they are please contact trivago support and give them your Beds4 property ID.

	'''No price shown for activated market''' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.		'''No price shown for activated market''' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.

Lesley: /* What we send */

2024-11-07T08:37:53Z

What we send

← Older revision		Revision as of 08:37, 7 November 2024
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	'''VAT'''		'''VAT'''

	VAT is sent as a separate item. The VAT is calculated on prices taxes and extra fees as per you VAT setting in {{#fas:cog}} (SETTINGS) PROPERTIES > ~~BOOKING RULES~~.		VAT is sent as a separate item. The VAT is calculated on prices taxes and extra fees as per you VAT setting in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION > VAT RATE %.

	'''Deposit'''		'''Deposit'''

Lesley: /* What we send */

2024-11-07T08:35:27Z

What we send

← Older revision		Revision as of 08:35, 7 November 2024
Line 56:		Line 56:
	'''VAT'''		'''VAT'''

	VAT is sent as a ~~seperate~~ item. The VAT is ~~calcualted~~ on prices taxes and extra fees as per you VAT setting in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES.		VAT is sent as a separate item. The VAT is calculated on prices taxes and extra fees as per you VAT setting in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES.

	'''Deposit'''		'''Deposit'''

Lesley: /* Common Errors */

2024-11-07T08:25:01Z

Common Errors

← Older revision		Revision as of 08:25, 7 November 2024
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	'''Beds24 is not automatically detected as IBE'''		'''Beds24 is not automatically detected as IBE'''
	Go to SETTINGS -> PROPERTIES -> DESCRIPTION and check the information you have entered there as 'Property Name" and also check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on Trivago.		Go to SETTINGS -> PROPERTIES -> DESCRIPTION and check the information you have entered there as 'Property Name" and also check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on Trivago.
	If they are please contact Trivago support and give them your Beds4 property ID.		If they are please contact Trivago support and give them your Beds4 property ID.

	'''No price shown for activated market''' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.		'''No price shown for activated market''' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.

Lesley: /* Set up on Beds24.com */

2024-11-07T08:17:18Z

Set up on Beds24.com

← Older revision		Revision as of 08:17, 7 November 2024
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	**Check the information you have entered there as 'Property Name"		**Check the information you have entered there as 'Property Name"
	**Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on Trivago.		**Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on Trivago.
	*Trivago requires the use of a tracking pixel to show you your performance data. The tracking pixel is automatically included on the Beds24 confirmation page. If you use your own confirmation page meaning you have specified a "Booking Return URL" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR you will need to implement the tracking pixel on your confirmation page. What you need to do is explained [https://developer.Trivago.com/conversiontracking/conversion-pixel.html here] .

	By default the booking page is opened when a guest click to book on Trivago. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.		By default the booking page is opened when a guest click to book on Trivago. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.

	=== What we send ===		=== What we send ===
	'''Prices'''		'''Prices'''

Annette at 10:25, 19 August 2024

2024-08-19T10:25:14Z

← Older revision		Revision as of 10:25, 19 August 2024
Line 5:		Line 5:
	This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with Trivago Rate Connect works and how to set it up.		This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with Trivago Rate Connect works and how to set it up.

	~~trivago~~ Rate Connect allows you to promote your website prices on ~~trivago~~ and run cost-per-click campaigns.		Trivago Rate Connect allows you to promote your website prices on Trivago and run cost-per-click campaigns.

	==General==		==General==
Line 11:		Line 11:
	*This tutorial explains how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].		*This tutorial explains how to [[Setting_Prices_for_Booking_Channels\|set prices for channels]].
	=== Capabilities ===		=== Capabilities ===
	*Beds24.com can send price and availability to ~~trivago~~		*Beds24.com can send price and availability to Trivago
	*Beds24.com can send descriptive information about your property		*Beds24.com can send descriptive information about your property
	*Guests are sent to your booking page to make a direct booking		*Guests are sent to your booking page to make a direct booking
			*You can send cancellations and modifications to Trivago

			<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>The data communication is initiated by Trivago. Trivago pulls the data from Beds24 (we can not push data to Trivago). That means that Trivago sends us a request for prices and availability and we then send your data.
	<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>The data communication is initiated by ~~trivago~~. ~~trivago~~ pulls the data from Beds24 (we can not push data to ~~trivago~~). That means that ~~trivago~~ sends us a request for prices and availability and we then send your data.

	== Limitations ==		== Limitations ==
	*~~trivago~~ does not automatically activate all markets. If you have a market which is not activated please send us a support ticket.		*Trivago does not automatically activate all markets. If you have a market which is not activated please send us a support ticket.
	*You need to use the responsive version of the booking page if you activate markets which require a different currency than the currency your booking page uses.		*You need to use the responsive version of the booking page if you activate markets which require a different currency than the currency your booking page uses.
	*You can only activate markets for which your booking page can display information in the appropriate language. This means that the markets language needs to be activated for the booking page and all descriptive information is provided in this language.		*You can only activate markets for which your booking page can display information in the appropriate language. This means that the markets language needs to be activated for the booking page and all descriptive information is provided in this language.
	*Beds24 does not support "Express Checkout".		*Beds24 does not support "Express Checkout".

	== Set up on ~~trivago~~ ==		== Set up on Trivago ==
	*Log into your ~~trivago~~ account and go to RATE CONNECT. ~~trivago~~ will automatically detect Beds24 as your booking engine if your property information in Beds24 is exactly the same as in ~~trivago~~. If Beds24 is not detected as an IBE, please contact ~~trivago~~ support.		*Log into your Trivago account and go to RATE CONNECT. Trivago will automatically detect Beds24 as your booking engine if your property information in Beds24 is exactly the same as in Trivago. If Beds24 is not detected as an IBE, please contact Trivago support.
	*Click on "Start Now" to start a campaign. You can find detailed information on how to set up a campaign in the ~~trivago~~ help.		*Click on "Start Now" to start a campaign. You can find detailed information on how to set up a campaign in the Trivago help.

	== Set up on Beds24.com ==		== Set up on Beds24.com ==
	*Make sure you have entered your address in the "Location" section in SETTINGS -> PROPERTIES -> DESCRIPTION. The address and the property name there needs to be exactly the same as the details you use on ~~trivago~~:		*Make sure you have entered your address in the "Location" section in SETTINGS -> PROPERTIES -> DESCRIPTION. The address and the property name there needs to be exactly the same as the details you use on Trivago:
	**Check the information you have entered there as 'Property Name"		**Check the information you have entered there as 'Property Name"
	**Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on ~~trivago~~.		**Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on Trivago.
	*~~trivago~~ requires the use of a tracking pixel to show you your performance data. The tracking pixel is automatically included on the Beds24 confirmation page. If you use your own confirmation page meaning you have specified a "Booking Return URL" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR you will need to implement the tracking pixel on your confirmation page. What you need to do is explained [https://developer.~~trivago~~.com/conversiontracking/conversion-pixel.html here] .		*Trivago requires the use of a tracking pixel to show you your performance data. The tracking pixel is automatically included on the Beds24 confirmation page. If you use your own confirmation page meaning you have specified a "Booking Return URL" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR you will need to implement the tracking pixel on your confirmation page. What you need to do is explained [https://developer.Trivago.com/conversiontracking/conversion-pixel.html here] .

	By default the booking page is opened when a guest click to book on Trivago. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.		By default the booking page is opened when a guest click to book on Trivago. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.
Line 38:		Line 38:
	'''Prices'''		'''Prices'''

	Fixed Prices and Daily Prices for offer 1 and offer 2 with the booking page (www.beds24.com) selected are sent to ~~trivago~~. If you have both prices for offer 1 and 2 the lowest of these are sent.		Fixed Prices and Daily Prices for offer 1 and offer 2 with the booking page (www.beds24.com) selected are sent to Trivago. If you have both prices for offer 1 and 2 the lowest of these are sent.

	In your Fixed Prices or Daily Drices, make sure you have ticked "www.beds24.com" under the tab "Channels" (Fixed Prices) and under "Enabled" (daily prices). "www.beds24.com - agents" will NOT work.		In your Fixed Prices or Daily Drices, make sure you have ticked "www.beds24.com" under the tab "Channels" (Fixed Prices) and under "Enabled" (daily prices). "www.beds24.com - agents" will NOT work.
Line 48:		Line 48:
	'''Tax '''		'''Tax '''

	If you want to send obligatory additional taxes to ~~trivago~~ make sure they are set up as "obligatory tax" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS.		If you want to send obligatory additional taxes to Trivago make sure they are set up as "obligatory tax" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS.

	'''Extra fees'''		'''Extra fees'''
Line 60:		Line 60:
	'''Deposit'''		'''Deposit'''

	If you require a deposit at the time of the booking this is notified to ~~trivago~~.		If you require a deposit at the time of the booking this is notified to Trivago.

	'''Cancellation rules'''		'''Cancellation rules'''

	~~trivago~~ uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations.		Trivago uses the cancellation rules set in the Beds24 system. The default is to never allow cancellations.

	*To allow cancellations go to SETTINGS->PROPERTIES->BOOKING RULES and change the setting for "Booking Cancellations by Guest"		*To allow cancellations go to SETTINGS->PROPERTIES->BOOKING RULES and change the setting for "Booking Cancellations by Guest"
	*We send offer 1 to ~~trivago~~. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest"		*We send offer 1 to Trivago. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest"

	'''Currency'''		'''Currency'''

	*The currency code sent to ~~trivago~~ is defined in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Currency Code" and must be set to match your prices entered in Beds24.		*The currency code sent to Trivago is defined in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Currency Code" and must be set to match your prices entered in Beds24.

	'''Multiplier'''		'''Multiplier'''
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	*Set "Synchronise" to "Booking (price inc. breakfast) if your prices include breakfast		*Set "Synchronise" to "Booking (price inc. breakfast) if your prices include breakfast
	*Set "Synchronise" to "Booking (price exc. breakfast) if your prices are without breakfast		*Set "Synchronise" to "Booking (price exc. breakfast) if your prices are without breakfast

			== Send cancellations or modifications ==
			Trivago bookings have an "Update to Trivago" button under "Details" which you can use to report cancellations or modifications. If the price of the booking changes update the "Price" field in "Charges and Payments" before sending.

	== Common Errors ==		== Common Errors ==
	'''Beds24 is not automatically detected as IBE'''		'''Beds24 is not automatically detected as IBE'''
	Go to SETTINGS -> PROPERTIES -> DESCRIPTION and check the information you have entered there as 'Property Name" and also check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on ~~trivago~~.		Go to SETTINGS -> PROPERTIES -> DESCRIPTION and check the information you have entered there as 'Property Name" and also check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on Trivago.
	If they are please contact ~~trivago~~ support and give them your Beds4 property ID.		If they are please contact Trivago support and give them your Beds4 property ID.

	'''No price shown for activated market''' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.		'''No price shown for activated market''' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.

Annette at 08:52, 9 January 2024

2024-01-09T08:52:50Z

← Older revision		Revision as of 08:52, 9 January 2024
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	This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with Trivago Rate Connect works and how to set it up.		This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with Trivago Rate Connect works and how to set it up.

	trivago Rate Connect allows you to promote your website ~~rates~~ on trivago and run cost-per-click campaigns.		trivago Rate Connect allows you to promote your website prices on trivago and run cost-per-click campaigns.

	==General==		==General==
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	'''Prices'''		'''Prices'''

	~~Rates~~ and ~~daily prices~~ for offer 1 and offer 2 with the booking page (www.beds24.com) selected are sent to trivago. If you have both prices for offer 1 and 2 the lowest of these are sent.		Fixed Prices and Daily Prices for offer 1 and offer 2 with the booking page (www.beds24.com) selected are sent to trivago. If you have both prices for offer 1 and 2 the lowest of these are sent.

	In your ~~rates~~ or ~~daily prices~~, make sure you have ticked "www.beds24.com" under the tab "Channels" (~~rates~~) and under "Enabled" (daily prices). "www.beds24.com - agents" will NOT work.		In your Fixed Prices or Daily Drices, make sure you have ticked "www.beds24.com" under the tab "Channels" (Fixed Prices) and under "Enabled" (daily prices). "www.beds24.com - agents" will NOT work.

	Both the net price without VAT and the end price including VAT tax and extra fees are sent.		Both the net price without VAT and the end price including VAT tax and extra fees are sent.

Lesley: /* Set up on Beds24.com */

2023-06-09T06:37:05Z

Set up on Beds24.com

← Older revision		Revision as of 06:37, 9 June 2023
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	**Check the information you have entered there as 'Property Name"		**Check the information you have entered there as 'Property Name"
	**Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on trivago.		**Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on trivago.
	*trivago requires the use of a tracking pixel to show you your performance data. The tracking pixel is automatically included on the Beds24 confirmation page. If you use your own confirmation page meaning you have specified a "Booking Return URL" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE ~~> PAGE DESIGN~~ > BEHAVIOUR you will need to implement the tracking pixel on your confirmation page. What you need to do is explained [https://developer.trivago.com/conversiontracking/conversion-pixel.html here] .		*trivago requires the use of a tracking pixel to show you your performance data. The tracking pixel is automatically included on the Beds24 confirmation page. If you use your own confirmation page meaning you have specified a "Booking Return URL" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR you will need to implement the tracking pixel on your confirmation page. What you need to do is explained [https://developer.trivago.com/conversiontracking/conversion-pixel.html here] .

	By default the booking page is opened when a guest click to book on Trivago. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.		By default the booking page is opened when a guest click to book on Trivago. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.