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Expedia Mapping

1,457 bytes added, 2 September
=Common Errors=
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<div class="headline-collapse" >Unsupported operation. Message cannot be added to the specified message thread ID ec54f39b-4e10-432a-a121-538ac6b39c4e because the reservation was made on an unsupported point-of-sale.</div>
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The booking was made on an Expedia partner site for which Expedia does not support messaging.
 
If there is an error on an update, the error message returned by Expedia will be emailed to you.
Common errors and their solutions are:
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'''Unsupported operation. Message cannot be added to the specified message thread ID ec54f39b-4e10-432a-a121-538ac6b39c4e because the reservation was made on an unsupported point-of-sale. '''
The booking was made on an Expedia partner site for which Expedia does not support messaging.
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<div class="headline-collapse" >Access to this API with a non-API account is forbidden. Please use an API account.</div>
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Check if your property is activated for Beds24 channel manager in your Expedia extranet. If it is check the ID is entered correctly also try removing your username and password if entered SAVE and then check if your codes are accessible.
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<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >Hotel ID not found. You either specified an invalid hotel ID or your account is not linked to this hotel.</div><div class="mw-collapsible-content">Please check with Expedia support that your account is properly set up for channel management with Beds24. If there it is an error on an check the ID is entered correctly also try removing your username and password if entered SAVE and then check if your codes are accessible. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >Pricing models mismatch: you tried to updatea price for OCCUPANCY_PRICING, but your property is not configured for this pricing.</div><div class="mw-collapsible-content">Your pricing model is per day pricing so change the error message returned by Expedia will be emailed selector for "Price model" to you "Per Day Pricing".Common errors and their solutions are:</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Access to this API class="headline-collapse" >The [amount] cannot be specified with a nonconflicting values within the same request.</div><div class="mw-API account is forbidden. Please use an API account.''' collapsible-content"> Check if your property Your pricing model is activated per day pricing so change the selector for Beds24 channel manager in your Expedia extranet. "Price model" to If it is check the ID is entered correctly also try removing your username and passsword if entered SAVE and then check if your codes are accessible"Per Day Pricing". </div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >Can'''Hotel ID not foundt specify person count for PDP rate plan. You either specified an invalid hotel ID or your account is not linked to this hotel'''</div><div class="mw-collapsible-content"> Please check with Expedia support that your account Your pricing model is properly set up per day pricing. Change the selector for channel management with Beds24. "Price model" to If it is check the ID is entered correctly also try removing your username and passsword if entered SAVE and then check if your codes are accessible"Per Day Pricing". </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Pricing models mismatch: you tried to update a price for OCCUPANCY_PRICING, but your property is not configured for this pricingto use OCCUPANCY_PRICING.'''</div> Your pricing model is per day pricing so change <div class="mw-collapsible-content">Change the selector for "Price model" to "Per Day Occupancy Pricing".</div></div>
<div class="mw-collapsible mw-collapsed"><div '''The [amount] cannot be specified with conflicting values within the same requestclass="headline-collapse" >Sell Rates are expected for Agency or Flex rate plans, when hotel level rate acquisition is Sell Rate.'''</div> Your pricing model is per day pricing so change <div class="mw-collapsible-content">Change the selector setting for "Price modelAcquisition Type" to "Sell".It you have both sell and net rate rate plans set "Per Day PricingAcquisition Type".= "Set by Rate plan id" and remove the rate plan id in SETTINGS-> CHANNEL MANAGER >
EXPEDIA and make sure you have mapped the '''Can't specify person count for PDP mapped the applicable Expedia rate plan''' Your pricing model is per day pricing. Change the selector for "Price model" in all your prices you want to send to "Per Day Pricing"Expedia.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Pricing models mismatch: your property is configured to use OCCUPANCY_PRICINGclass="headline-collapse" >Sell Rates are not expected for Merchant rate plan or Net Rate hotels.''' </div><div class="mw-collapsible-content"> Change the selector setting for "Price modelAcquisition Type" to "Occupancy PricingNet".
'''Sell Rates are expected for Agency or Flex rate plans, when hotel level rate acquisition is Sell Rate''' Change the setting for "Acquisition Type" to "Sell". It If you have both sell and net rate rate plans set "Acquisition Type" = "Set by Rate plan id" and remove the rate plan id in SETTINGS-> CHANNEL MANAGER > EXPEDIA and make sure you have mapped the mapped the applicable Expedia rate plan in all your prices you want to send to Expedia. </div></div>
'''Sell Rates are not expected for Merchant rate plan or Net Rate hotels.'''<div class="mw-collapsible mw-collapsed"><div Change the setting for class="Acquisition Typeheadline-collapse" >The following roomtype id (xxxxx) does not belong to "Net"the given hotel: xxxxx.</div> If you have both sell and net rate rate plans set "Acquisition Type" <div class= "Set by Rate plan idmw-collapsible-content" and remove the rate plan id SETTINGS-> CHANNEL MANAGER > EXPEDIA and make sure You are trying to update rooms which you do not have mapped the mapped the applicable in Expedia rate plan in all your prices . You can only update IDs which you see when you want to send go to SETTINGS-CHANNEL MANAGER-Expedia. and then click on "Get Codes"</div></div>
<div class="mw-collapsible mw-collapsed"><div '''The following roomtype class="headline-collapse" >Invalid data in request: Provided id (xxxxx) does xxx is not belong to the given hotel: xxxxx'''integer. </div><div class="mw-collapsible-content"> You are trying to update rooms which you do not have in ExpediaPlease check your mapping. You can only update IDs which you see when you go to SETTINGS-CHANNEL MANAGER-Expedia click on and then click on "Get Codes"in SETTINGS-CHANNEL MANAGER > EXPEDIA or the " Channels" tab of the prices.</div></div>
''' Invalid data in request: Provided id xxx is not integer '''<div class="mw-collapsible mw-collapsed"><div Please check your mapping. You can only update IDs which you see when you click on and then click on class="Get Codesheadline-collapse" in >Stop sell outside of Y with remaining base availability and Unable to set total inventory below the current base allocation value. SETTINGS-CHANNEL MANAGER and Inventory request adjusted to prevent prohibited base availability decrease</div> EXPEDIA or the <div class=" Channelsmw-collapsible-content" tab of the prices.>
'''Stop sell outside of Y with remaining base availability ''' and '''Unable to set total inventory below the current base allocation value.''' and '''Inventory request adjusted to prevent prohibited base availability decrease''' Base allocation (or contracted allotment) is a minimum number of rooms you have agreed to sell through Expedia. When the availability the channel manger sends falls below the base allocation, Expedia will ignore availability sent from the channel manager.
A common cause of this error is not having a valid price for the room in Beds24 on the affected dates.
Any date without a price will be closed in Beds24 and we will send an inventory of zero to Expedia.
*Beds24: change your inventory to send the allotment you have guaranteed Expedia (e.g. by removing bookings from other sources)
*Expedia: Ask Expedia to remove the guaranteed allotment
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