Changes

Jump to navigation Jump to search

Expedia Mapping

1,967 bytes added, 2 September
</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >MinLOS value (x) exceeds Extranet auto-approval threshold (y) for length of stay.'''</div><div class="mw-collapsible-content"> The minimum booking length you are sending is higher than Expedia allows. Contact Expedia and ask them to increase your minimum stay. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >The value '' of attribute 'username' on element 'Authentication' is not valid with respect to its type'''</div><div class="mw-collapsible-content"> The username/and or password you entered are wrong. Enter your Expedia Quick connect username and password which Expedia sent you by Email (NOT your normal Expedia username and password)</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >LOS restriction conflict - Min Nights Greater Than Max Nights.''' </div><div class="mw-collapsible-content"> Expedia is not accepting the minimum stay you are sending because you have a maximum stay in your Expedia extranet which is lower than the minimum stay you are sending. You have 2 options fix this:
1. Log into your Expedia extranet and raise or remove the maximum stay.
2. Set the "Maximum Stay" in the fixed prices you are sending to Expedia to 28 or lower.
</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Access denied'''</div><div class="mw-collapsible-content"> If you receive this error message only once most likely Expedia was doing temporary maintenance. If you repeatedly receive this message check:
*in the Expedia extranet that the connection has been requested.
*the Expedia hotel id you have entered is correct. If it is also try removing your username and passsword if entered SAVE and then check if your codes are accessible. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Authentication error: invalid username or password''' invalid username or password</div><div class="mw-collapsible-content"> Check the Expedia hotel id you have entered is correct. If it is also try removing your username and passsword if entered SAVE and then check if your codes are accessible.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Access to this API with a non-API account is forbidden. Please use an API account.'''</div><div class="mw-collapsible-content"> You are using the wrong credentials. Try removing your username and password if entered SAVE and then check if your codes are accessible. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Currency code is invalid - Currency for xxx is not the same as the database value'''</div><div class="mw-collapsible-content"> The currency you are sending is not the currency required by Expedia. Change the setting for "Currency" to the currency Expedia requires. If required you can add a multiplier for conversion.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Internal system error, please try again in a few minutes'''</div><div class="mw-collapsible-content"> Expedia sends you this message to inform you that they are having problems with their system. If the error messages stopped Expedia fixed the problem.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >The requested resource is not available'''</div><div class="mw-collapsible-content"> Expedia sends you this message to inform you that they are having problems with their system. If the error messages stopped Expedia fixed the problem.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Net/Sell rate must be within Rate Verification threshold'''</div><div class="mw-collapsible-content"> Expedia thinks the price is either too high or too low. Please check your prices. If you think they are correct contact Expedia and ask them to remove the limitation.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Inventory date 201x-xx-xx; Room Type ID xxxxxx; Rate Plan ID xxxxxx ; Inactive Rate Plan'''</div><div class="mw-collapsible-content"> You are trying to update an inactive rate plan. You can only update IDs which you see when you click on "Get Codes". You have added a number which is not a valid Expedia rate id into the field in the "Channels" tab of a rate/daily price.
*Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct booking.com rate id is selected from the 'get codes' list.
*Scroll to Rate id and click 'get codes' ensure you select a valid code from the list.
*Open your fixed prices (Channel Tab) and make sure the correct Expedia rate id is selected from the 'get codes' list.
*Open your daily prices (Enable list) and make sure the correct Expedia rate id is selected from the 'get codes' list.
</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Rate Plan ID XXXXXXX Occupancy X; Occupancy exceeds maximum allowed value''' </div><div class="mw-collapsible-content"> You are trying to send a price for a number of guests which is higher than the number of guests Expedia has the room set for. Adjust the maximum number of guests to be the same in Beds24 and Expedia and if required adjust your prices.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Length of stay has to be provided for the Rate Plans with LOS enabled.'''</div><div class="mw-collapsible-content"> Expedia rate plans with LOS (length of stay) enabled are not supported. Please ask Expedia to change your rate plans.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >Room Type ID 1231234234; Rate Plan ID 1231234234; Occupancy x; Occupancy exceeds maximum Room Type Person Count Y''' and '''Occupancy exceeds maximum Room Type Person Count'''</div><div class="mw-collapsible-content"> You are trying to send a price for a higher occupancy than what the room is set up in Expedia for. Please correct the maximum number of guests either in Expedia or in Beds24.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >The restrictions of restrictionId are derived and cannot be updated ''' OR '''The rates of rateId are derived and cannot be updated'''</div><div class="mw-collapsible-content"> Your fixed prices have restrictions that are linked in Expedia therefore Expedia does not allow us to update them. Contact Expedia support and ask them to remove all linkages for restrictions.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" >7028 (India only)'''</div><div class="mw-collapsible-content"> You are sending a tax inclusive SELL rate with a price which is not permitted. Either adjust the prices in Beds24 or change your prices in Expedia to be tax exclusive so Expedia will calculate the tax for you.</div></div>
= Notes =
3,054

edits

Navigation menu