Changes

Jump to navigation Jump to search
[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Error Messages from Channels]]
[[Category:Set up Instructions]]
''This page explains how to create new accounts, properties and rooms on Booking.com directly from Beds24.''
You can publish new listings on Booking.com directly from Beds24 with one click and send changes made in Beds24 to Booking.com.  '''This function is in beta testing. Contact us if you want to participate.'''   = Send properties and rooms from Beds24 to Booking.com ===If you manage more than one property in a Booking.com account and already have a group account with Booking.com==Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account.  In order to push your property to the right Booking.com account we need your legal entity ID. This is a special ID which is not your Booking.com hotel partner ID or hotel ID.*If you already have an agreement with Booking.com check for your legal entity ID. If you do not have it ask Booking.com support to give it to you.*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.  ==If you manage more than one property in a Booking.com account and do not have a group account with Booking.com==Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account. *Contact Booking.com support and ask them to create a group account for you. *Ask them for your legal entity ID.*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.  ==If you have a single property which is not yet listed on Booking.com ==Send us a support ticket if you want to create one single property on Booking.com. ==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# If you need a licence number you need to enter it in Beds24 so we can send it.
== Rate Plans and Prices ==
One rate plan is created. The rate ID gets auto populated in SETTINGS->CHANNEL MANAGER-BOOKING.COM.
If you need more rate plans for example a non-refundable or your rate plan contains meals you can add these in your Booking.com extranet.
Rates and Daily Prices in which "Booking.com" is ticked will send.
<span class="circle" >Tip</span> ''Click on the "View Actual Data" Button to check which prices and availability will send.''
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].]
== Limitations==
*Descriptions can can not be sent to Booking.com. They will create descriptios for you.
*Extra fees and taxes can not be included in the accommodation price.
**Transit texts
== Activate Connection =Setup=Go to SETTINGS->CHANNEL MANAGER->BOOKING.COM XML ->VIEW CONTENT or click on the "View content sent to Booking.com" link. Any settings which do not meet Booking.coms requirements are highlighted on red. Click If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENT.
When your content meets yours and Booking.coms requirement you can push your property and rooms.  '''NOTE''': Make sure your property address, latitude and longitude are correct because this can not be changed later.  ==If you manage more than one property in a Booking.com account and already have a group account with Booking.com==Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account.  In order to push your property to the right Booking.com account we need your legal entity ID. This is a special ID which is not your Booking.com hotel partner ID or hotel ID.*If you already have an agreement with Booking.com check for your legal entity ID. If you do not have it ask Booking.com support to give it to you.*Start a support ticket via the roomsSUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.
 
After we have notified you that we have registered your legal entity ID you can push properties and rooms:
 
#Tick the check box for "Inventory and Prices and Bookings" and SAVE.
#Click on the "Manage Content" button.
##Click on the "..." button next to the property and select "Send to Booking.com Account xxx" to create a property.
##If you see errors fix them. When you see "Success" you can send your rooms.
##Click on the "..." button next to the room and select "Get allowed room names". Double check your room uses one of these names.
##Click on the "..." button next to the room and select "Create at Booking.com" to create the room.
##If you see errors fix them. When you see "Success" the room was sent.
##Click on the "..." button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
##To open the property click on the "..." button next to the property and select "Open Property".
##Click on the "..." button next to the property and select . Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
 
==If you manage more than one property in a Booking.com account and do not have a group account with Booking.com==
Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account.
*Contact Booking.com support and ask them to create a group account for you.
*Ask them for your legal entity ID.
*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.
 
#Tick the check box for "Inventory and Prices and Bookings" and SAVE.
#Click on the "Manage Content" button.
##Click on the "..." button next to the property and select "Send to Booking.com Account xxx" to create a property.
##If you see errors fix them. When you see "Success" you can send your rooms.
##Click on the "..." button next to the room and select "Get allowed room names". Double check your room uses one of these names.
##Click on the "..." button next to the room and select "Create at Booking.com" to create the room.
##If you see errors fix them. When you see "Success" the room was sent.
##Click on the "..." button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
##To open the property click on the "..." button next to the property and select "Open Property".
##Click on the "..." button next to the property and select . Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
 
==Create a new Booking.com account from Beds24==
#Tick the check box for "Inventory and Prices and Bookings" and SAVE.
#Click on the "Manage Content" button.
##Click on the "..." button next to the property and select "Create new Booking.com Account" to create an account containing this property. ##If you see errors fix them.##Click on the "..." button next to the room and select "Get allowed room names". Double check your room uses one of these names.##Click on the "..." button next to the room and select "Create at Booking.com"to create the room. ##If you see errors fix them. When you see "Success" the room was sent.
===Review Booking.com will send you an E-mail to finalize the contract. After this is done you can open the property. #Click on the "Manage Content" button. #Click on the "..." button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and Publishing Process should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com===. ##To open the property click on the "..." button next to the property and select "Open Property". ##Click on the "..." button next to the property and select . Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
==Content Setup==
*Criteria which only applies to one room should be entered in the room.
Note '''NOTE: ''' Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
The card types you have ticked in SETTINGS->PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticketd any "Chash only" will be sent.
Note '''NOTE: ''' Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
===Amenities===
'''NOTE: ''' Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
===Pictures===
===Star Rating (hotels only)===
If you have a starrating you can add it in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
 
= Common Errors =
'''Invalid phone number'''
Check that your phone number has a country code and that the country code is separated by a blank sprace from the rest of the number.
 
'''CityName: Property content is required'''
Complete your contact details in SETTINGS->PROPERTIES->DESCRIPTION.
 
'''PostalCode: Property content is required'''
Complete your contact details in SETTINGS->PROPERTIES->DESCRIPTION.
 
'''xx not allowed as room name'''
You need to use a generic room name.
 
'''PropertyLicenseNumber is mandatory for this location'''
Enter your licence number in SETTNGS->PROPERTIES->DESCRIPTION.
 
'''Code 733 - Room 532610702 ("Apartment with Sea View") does not have kitchen or kitchenette'''
'''Code 733 - Room occupancy (4) for room 532610702 ("Apartment with Sea View") does not correspond to RoomType (Double)'''
 
'''Code 733 - Room type for room 532610702 ("Apartment with Sea View"), set to "Double" does not correspond to expected RoomType (Apartment)'''
 
'''Code 733 - Property has pending photo requests'''
 
= Import Properties or Rooms from Booking.com =
If you want to change content from Beds24 in Booking.com:
#Set the proeprty offline.
#Go to SETTINGS->CHANNEL MANAGER->BOOKING.COM XML ->VIEW CONTENT or click on the "View content sent to Booking.com" link to see what will send.
#Click on the "Manage Content" button.
=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.

Navigation menu