Difference between revisions of "Booking Rules"

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(Removed redirect to Category:Booking Rules)
Tag: Removed redirect
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[[Category:Properties]]
 
[[Category:Properties]]
Booking Rules define the options and rules applying to all bookings or bookings within a certain period. To define your booking rules go to '''SETTINGS-> PROPERTIES ->BOOKING RULES''' You have following options:
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[[Category:Bookings]]
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[[Category:Rules]]
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<div class="heading">Booking Rules</div>
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This page is about the menu {{#fas:cog}} (SETTINGS> PROPERTIES > BOOKING RULES
  
*'''Normal Bookings''' -the booking type for normal bookings.If a booking includes normal and near term dates the booking type will be as set for near term dates. If a booking includes normal and exceptional dates the booking type will be as set for exceptional dates.  
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Use the context help <span style="color:#007bff;“ >{{#far:question-circle}}  </span> for information on each setting.  
  
*'''Near Term Bookings''' - You can select how many days in advance to consider a near term booking and the style of booking completion for near term bookings. You may use a different strategy than your normal bookings. If a booking includes near term and exceptional dates the booking type will be as set for exceptional dates.  
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<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> You can apply additional rules in the CALENDER in Offers and prices.  
  
*'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.
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== Troubleshooting ==
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If you think the wrong booking rule is applied check your settings for:
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SETTINGS->PROPERTIES->BOOKING RULES "Booking Type"
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SETTINGS->PROPERTIES-> OFFERS "Booking Type"
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Setting for "Booking Type" set in the "Summary" tab of your rates
  
Rules you can set are:
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If you have set different RULES for Normal Bookings and Near Booking - Deposit Collection :
 
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SETTINGS->PROPERTIES->BOOKING RULES "Normal Booking" - Deposit Collection 1 - auto collection with deposit collection
*Blackout period
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SETTINGS->PROPERTIES->BOOKING RULES "Near Term Booking" - Deposit Collection 2 - auto collection with deposit collection
*no new bookings accepted
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  Also ensure you have SETTINGS->PROPERTIES->BOOKING RULES -> DAILY PRICING STRATEGY-> BOOKING TYPE = DEFAULT (set by property booking rules)
*No Deposit - automatic confirmed booking with no deposit
 
*Request Only - booking to be confirmed manually
 
 
 
If you want to collect credit card number for security you can set the amounts under '''SETTINGS -> PROPERTIES -> CREDIT CARD'''
 
*Request CC - request only with Credit Card collection  
 
*Credit Card - number collected but not charged
 
 
 
 
 
If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under '''SETTINGS -> PROPERTIES -> PAYPAL'''
 
*Deposit Payment 1 - immediately to your paypal account
 
*Deposit Payment 2 - immediately to your paypal account
 
 
 
 
 
*'''On Request Bookings''' - Bookings that have to be confirmed manually.
 
 
 
Rules you can set are:
 
 
 
*Block the room - no availabilty will be shown for blocked rooms
 
*Do not block the room
 
 
 
Room [[Rooms/Dependencies|Dependencies]] can be set under '''ROOMS-> DEPENDENCIES'''
 
 
 
 
 
You can protect yourself from spam via your booking page.
 
 
 
*Set  "On Screen Captcha code"  to "Must be Entred" so your guests will have to enter a captcha code to proceed the booking
 
 
 
*Set "Code Sent to Email Address" to "Must be Entred" and your guest will only be able to proceed the booking after they enter a code that has been automatically sent to them.
 

Revision as of 12:09, 19 November 2020

Booking Rules
This page is about the menu  (SETTINGS)  > PROPERTIES > BOOKING RULES

Use the context help for information on each setting.

You can apply additional rules in the CALENDER in Offers and prices.

Troubleshooting

If you think the wrong booking rule is applied check your settings for:
SETTINGS->PROPERTIES->BOOKING RULES "Booking Type"
SETTINGS->PROPERTIES-> OFFERS "Booking Type"
Setting for "Booking Type" set in the "Summary" tab of your rates
If you have set different RULES for Normal Bookings and Near Booking - Deposit Collection :
SETTINGS->PROPERTIES->BOOKING RULES "Normal Booking" - Deposit Collection 1 - auto collection with deposit collection
SETTINGS->PROPERTIES->BOOKING RULES "Near Term Booking" - Deposit Collection 2 - auto collection with deposit collection
Also ensure you have SETTINGS->PROPERTIES->BOOKING RULES -> DAILY PRICING STRATEGY-> BOOKING TYPE = DEFAULT (set by property booking rules)