Booking Rules

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Revision as of 19:13, 17 June 2013 by Annette (talk | contribs)
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Booking Rules define the options and rules applying to all bookings or bookings within a certain period. To define your booking rules go to SETTINGS-> PROPERTIES ->BOOKING RULES You have following options:

  • Normal Bookings -the booking type for normal bookings. If a booking includes normal and near term dates the booking type will be as set for near term dates. If a booking includes normal and exceptional dates the booking type will be as set for exceptional dates.
  • Near Term Bookings - You can select how many days in advance to consider a near term booking and the style of booking completion for near term bookings. You may use a different strategy than your normal bookings. If a booking includes near term and exceptional dates the booking type will be as set for exceptional dates.
  • Exceptional Period Booking - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.

Rules you can set are:

  • Blackout period - no new bookings accepted
  • No Deposit - automatic confirmed booking with no deposit
  • Request Only - booking to be confirmed manually

If you want to collect credit card number for security you can set the acceptet cards under SETTINGS -> PROPERTIES -> CREDIT CARD

  • Request CC - request only with Credit Card collection
  • Credit Card - number collected but not charged


If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under SETTINGS -> PROPERTIES -> PAYPAL

  • Deposit Payment 1 - immediately to your paypal account
  • Deposit Payment 2 - immediately to your paypal account


  • On Request Bookings - Bookings that have to be confirmed manually.

Rules you can set are:

  • Block the room - no availabilty will be shown for blocked rooms
  • Do not block the room

Room Dependencies can be set under ROOMS -> SETUP -> AVAILABILITY


You can protect yourself from spam via your booking page in SETTINGS -> PROPERTIES -> BOOKING RULES -> GUEST VERIFICATION

  • Set "On Screen Captcha code" to "Must be Entred" so your guests will have to enter a captcha code to proceed the booking
  • Set "Code Sent to Email Address" to "Must be Entred" and your guest will only be able to proceed the booking after they enter a code that has been automatically sent to them.