Bookings can be assigned to more than one room type
This page explains how to set up virtual to rooms assign bookings to more than one room type
You may have two room types and some bookings can be placed in either type if available.
Contents
- 1 Example 1: A hotel has double rooms which can be sold as twins.
- 2 Example 2 :A hotel has double rooms and single rooms where single guests can be placed in a double room if there are no single rooms available.
- 3 Example 3: A B&B has only five Twin rooms which can be sold as twin rooms, as singles or as double rooms
- 4 Example 4: A hotel has three double rooms and one triple room which can also be sold as double room if all other doubles are sold.
- 5 Example 5: A villa is set up in two different properties. One offers the villa as accommodation (the room name is villa only) only the other one offers the villa as part of a package (the room name is package).
1 Example 1: A hotel has double rooms which can be sold as twins.
This example works for any room types where one can be used as the other.
Set up
Step 1: Create individual "real" rooms
- Go to (SETTINGS) PROPERTIES > ROOMS and add a room for each of your rooms
- Go to (SETTINGS) PROPERTIES > ROOMS > SETUP
- Give each room a name "Double"
- Set "Quantity" = XX
- Set Overbooking Protection =Property
Step 2: Create a virtual room (Twin)
- Go to (SETTINGS) PROPERTIES > ROOMS and add a room for each of your room type
- Go to (SETTINGS) PROPERTIES > ROOMS > SETUP
- Give the room a name "Twin"
- Set "Quantity" = same quantity as the Double room (real room)
- Set all other settings to the same characteristics as your real room.
Step 3: Setup the room dependency settings in SETTINGS->PROPERTIES->ROOMS->DEPENDENCIES as follows:
Set dependencies for the Real room - Double
Go to (SETTINGS) PROPERTIES > ROOMS > DEPENDENCIES and set:
- Requires Availability in = leave blank
- Combination Logic = Sum of all bookings
- Dependency Level = Ignore Sub Dependencies
- Assign Bookings to = This Room
- Include Bookings from = Twin
Set dependencies for the virtual room - Twin
Go to (SETTINGS) PROPERTIES > ROOMS > DEPENDENCIES and set:
- Requires Availability in = leave blank
- Combination Logic = Sum of all bookings
- Dependency Level = Ignore Sub Dependencies
- Include bookings from = Double (real room)
- Assign Bookings to = This room.
- Optional: If you want to see the bookings in your virtual room you can use the "Include Bookings from" setting. This will mirror the bookings from the "real" rooms into the virtual room. Please note that the unit allocation within the units of the virtual room will not work in this case.
2 Example 2 :A hotel has double rooms and single rooms where single guests can be placed in a double room if there are no single rooms available.
This example works for any room types where one can be used as the other but not the other way round. i.e. as single booking can be placed in a double room but a double booking can not be placed in a single room.
Step 1: Create individual "real" rooms
- Go to (SETTINGS) PROPERTIES > ROOMS and add a room for each of your rooms
- Go to (SETTINGS) PROPERTIES > ROOMS > SETUP
- Create Double room
- Set "Quantity" = XX
- Set Overbooking Protection =Property
- Create Single room
- Set "Quantity" = XX
- Hide the Single room from the booking page by setting SELL PRIORITY to "Hide".
- Use the context help for further setup instructions.
If you are hiding rooms you will need to adjust your overbooking protection in SETTINGS->PROPERTIES->ROOMS ->SETUP. For instructions please see the context help next to the setting.
Step 2. Set up your "virtual" room: Singles
- Go to (SETTINGS) PROPERTIES > ROOMS and add a room for each of your rooms
- Go to (SETTINGS) PROPERTIES > ROOMS > SETUP
- Create Singles room
- Set "Quantity" = set the quantity to the maximum number of singles you can theoretically sell, in this case it is the quantity of doubles plus the quantity of singles you have available.
- Set Overbooking Protection =Property
Set up the room dependency settings in SETTINGS->PROPERTIES->ROOMS->DEPENDENCIES as follows:
Virtual Single:
- Requires Availability = first the Single and second the Double
- Assign Booking = First Available Dependency Room
Note: If you add bookings manually, place single room bookings into the Single or Double room as appropriate, not the virtual room.
3 Example 3: A B&B has only five Twin rooms which can be sold as twin rooms, as singles or as double rooms
1) Create a Twin room and set the quantity to five.
2) Create a "virtual" Double room and set the quantity to five.
3) Create a "virtual" Single room and set the quantity to five.
Setup the room dependency settings in SETTINGS->PROPERTIES->ROOMS->DEPENDENCIES as follows:
4) Set all Dependency Levels to Ignore Sub Dependencies.
5) Set the Single to be dependent on the Twin using "Combination Logic" = Sum of all bookings.
6) Set the Double to be dependent on the Twin using the "Combination Logic" = Sum of all bookings.
7) For the Single set "Assign Bookings to" = This room
8) For the Double set "Assign Bookings to" = This room
9) For the Twin set "Include Bookings from" = Single and Double
4 Example 4: A hotel has three double rooms and one triple room which can also be sold as double room if all other doubles are sold.
1) Create a Double room and set the quantity to three. Set "Sell Priority" = hide
2) Create a "virtual Double" room and set the quantity to four.
3) Create a "Triple" room and set the quantity to one.
Setup the room dependency settings in SETTINGS->PROPERTIES->ROOMS->DEPENDENCIES as for the "virtual Double" follows:
Requires Availabilty = 1. "Double", 2. Triple
Combination Logic = Sum of all bookings
Assign Bookings = First available dependent room
5 Example 5: A villa is set up in two different properties. One offers the villa as accommodation (the room name is villa only) only the other one offers the villa as part of a package (the room name is package).
As it is the same villa a booking for the "package" will make the "villa only" unavailable and vice versa.
To achieve this set following dependencies in SETTINGS->PROPERTIES->ROOMS->DEPENDENCIES for the room "package":
- "Requires Availability in": villa only
- "Assign Bookings to" = this room
- "Assign a Copy Booking to" = villa only
Leave all other settings set to default.
Note Test dependencies carefully. If you are using dependencies please test thoroughly to make sure your set up reflects your rules. If you are connecting one physical room more than once to a booking channel you are risking overbookings.