Category:Messaging

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Revision as of 15:44, 23 October 2014 by Annette (talk | contribs) (Created page with "*'''Confirmation Messages''' are the messages guests automatically receive after they have completed a booking. For customisation go to SETTINGS -> PROPERTIES -> CONFIRMATION...")
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  • Confirmation Messages are the messages guests automatically receive after they have completed a booking. For customisation go to SETTINGS -> PROPERTIES -> CONFIRMATION MESSAGES. If you want to send confirmation messages from your own Email address connect your Email in SETTINGS -> ACCOUNT -> OUTGOING EMAIL
  • Whenever there is a new booking the system automatically sends a Host Notification Email to the Email address entered in SETTINGS-> PROPERTIES->DESCRIPTION. For customisation, to add additional recipients or receive SMS notifications on new bookings go to SETTINGS -> ACCOUNT -> HOST NOTIFICATIONS.
  • Standard Reply Emails will open in your desktop email program. They can be sent via the "mail" icon in the booking. Go to SETTINGS -> GUEST MANAGEMENT -> STANDARD REPLIES for set up.
  • Auto Action Emails are templates programmed to occur at a time relative to the booking being made, check in date or check out date. They can be sent Go to SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS.

Subcategories

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