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===What happens with cancellations and no-shows?===
*If you have set "Commission Due" = "On Completed Stay" Google will refund commissions paid on cancelled bookings or no-shows. Contact us via a support ticket before check-out date and we will arrange the refund.
*If you have set "Commission Due" = "On Booking" Google will NOT refund commissions paid on cancelled bookings or no-shows. We recommend you use deposit collection to protect yourself from the risk.
