Difference between revisions of "Guest login"

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[[Category:Guests_and_Bookings]]
 
 
[[Category:Guest Management]]
 
[[Category:Guest Management]]
 
[[Category:Messaging]]
 
[[Category:Messaging]]
 
[[Category:Bookings]]
 
[[Category:Bookings]]
 
[[Category:Automation]]
 
[[Category:Automation]]
  ''This page is about the menu SETTINGS -> GUEST MANAGEMENT -> GUEST LOGIN''
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<div class="heading">Guest Login</div>
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  This page is about the menu {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > GUEST LOGIN
  
 
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__TOC__
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== Cancellations ==
 
== Cancellations ==
You can allow guests to cancel bookings themselves. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for offers or individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. This will add a link to the guest login where the guest can cancel the booking.
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You can allow guests to cancel bookings themselves. By default the system uses the policy you can set under {{#fas:cog}} (SETTINGSPROPERTIES > BOOKING RULES. You have the option to override these settings for offers or individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. This will add a link to the guest login where the guest can cancel the booking.
  
When guests cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS.
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When guests cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.
  
 
== Messages==
 
== Messages==
Guest can send you messages via the Guest Login. When a guest send a new message you will receive an Email notification which you can reply to.
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Guest can send you messages via the Guest Login. When a guest sends a new message you will receive an Email notification which you can reply to.

Latest revision as of 12:11, 12 August 2022

Guest Login
This page is about the menu  (SETTINGS) GUEST MANAGEMENT > GUEST LOGIN

When "Allow guest login" is set to "Yes" guests can view their bookings from the guest login area. Add this link https://my-booking.info to the guest login page to your confirmation message or to Auto Action Emails. The template variable [GUESTLOGIN] creates a link to the login.

1 Cancellations

You can allow guests to cancel bookings themselves. By default the system uses the policy you can set under (SETTINGS) PROPERTIES > BOOKING RULES. You have the option to override these settings for offers or individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. This will add a link to the guest login where the guest can cancel the booking.

When guests cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.

2 Messages

Guest can send you messages via the Guest Login. When a guest sends a new message you will receive an Email notification which you can reply to.