Difference between revisions of "Main Page"

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__NOTOC__
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<div class="col-12">
 
<div class="col-12">
 
<div class="jumbotron"  style="margin-top: 5px;"  >
 
<div class="jumbotron"  style="margin-top: 5px;"  >
<h1 style="padding: 20px 0 0 0; text-align: center; border: none;">Beds24 is designed as a self-service system.<br>Information and support is available via following channels:
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<h1 style="padding: 20px 0 0 0; text-align: center; border: none;">Beds24 is designed as a self-service system.<br>Information and support is available via the following channels:
 
</h1>
 
</h1>
  
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<div class="col-3">
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Tutorials</h3>
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<h3 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>
Step-by-step setup [[:category:How_to|tutorials and instructions]]
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[[videos|Video]] tutorials.
 
</div>
 
</div>
 
</div>
 
</div>
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<div class="col-3">
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>
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<h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Community</h3>
[[videos|Video]] tutorials.
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Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.  
 
</div>
 
</div>
 
</div>
 
</div>
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<div class="col-3">
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Forum</h3>
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<h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Ticket Support</h3>
Browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.
+
Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket].
 
</div>
 
</div>
 
</div>
 
</div>
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<div style="clear: both;"></div>
 
<div style="clear: both;"></div>
 
</div>
 
</div>
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[[:category:Introduction|How the System Works]]
 
[[:category:Introduction|How the System Works]]
  
[http://www.beds24.com/wizard/index.php Setup wizards]  
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[[Do_the_initial_Setup|Setup guide]]
 +
 
 +
[[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]]
  
[[Do_the_initial_Setup|Setup guide]]
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[[Hostel and Retreat Setup|Hostel, dorms, retreats]]
 +
 
 +
[[Agency_%26_Multiple_Property_Setup | Multiple properties ]]
 +
 
 +
[[Import_existing_bookings|Import existing bookings]]
 +
 
 +
[[:category:Room_Linking_and_Dependencies|Make availability of a room dependent on another room]]
 +
 
 +
[[Questions_and_Answers|Frequently asked questions]]
 +
 
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4>
 +
 
 +
'''[[Tips_and_tricks|Tips and ideas]]'''
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 +
[[:category:Bookings|Add and manage bookings]]
 +
 
 +
[[:category:Invoice|Invoicing]]
 +
 
 +
[[:category:Bookings|Check guests in and check guests out]]
 +
 
 +
[[:category:Calendar|Use the calendar]]
 +
 
 +
[[:category:Dashboard|Use the dashboard]]
 +
 
 +
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
 +
 
 +
[[Cleaning_and_Housekeeping|Housekeeping, cleaning]]
 +
 
 +
[[Close_Rooms|Close rooms]]
 +
 
 +
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
 +
 
 +
[[:Category:Prices#Check_Prices|Check prices]]
  
[[Quick_Setup|Quick setup]]
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[[:category:Calendar#Diary_Function|Use the diary function]]
  
[[Apartment_and_Self_Catering_Set_up|Apartement and self catering set up]]
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[[:category:Reports|Generate reports]]
  
[[Hostel_%26_Retreat_Setup|Hostel & retreat setup]]
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[[Proposal_or_quote|Send proposal or quote]]
  
[[Multiple_Properties_with_Master_account_and_Individual_Logins | Setup multiple properties ]]
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[[Make_notes|Keep notes]]
  
[[Questions_and_Answers|Questions and answers]]
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[[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]]
  
 +
[[:category:Troubleshooting|Troubleshooting]]
  
  
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[[Sell_Rooms_with_Priority|Sell rooms with priority]]
 
[[Sell_Rooms_with_Priority|Sell rooms with priority]]
  
[[Make_Your_Own_Booking_Widget|Custom widgets]]
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[[:category:Widgets|Generate widgets]]
  
[[:category:Wordpress|Use the Wordpress Plugin]]
 
  
[[Facebook_App:_Install_the_App|Facebook app]]
 
 
[[Private_Label_Booking_Page|Private label booking page]]
 
  
 
</div>
 
</div>
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<div class="col-3">
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Prices and Availability</h4>
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Prices</h4>
[[:category:Prices_and_Availability|Availability]]
 
  
 
[[:category:Prices|Set prices]]
 
[[:category:Prices|Set prices]]
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[[Seasonal_Prices|Seasonal prices]]
 
[[Seasonal_Prices|Seasonal prices]]
 +
 +
[[Last-Minute_Prices|Last-Minute prices]]
  
 
[[Occupancy Based Prices|Occupancy based prices]]
 
[[Occupancy Based Prices|Occupancy based prices]]
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[[Weekly_Prices|Weekly Prices]]
 
[[Weekly_Prices|Weekly Prices]]
  
[[Minimum_Stay|Minimum stays]]
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[[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]]
 +
 
 +
[[Weekend_and_Weekday_Rates|Weekend and weekday rates]]
 +
 
 +
[[:category:Prices|Use a multiplier]]
 +
 
 +
[[Setting_Prices_for_Booking_Channels|Prices for Channels]]
  
[[Weekend_and_Weekday_Rates|Weekend and Weekday Rates]]
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[[Offers|Offer different price options or packages]]
  
 
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
 
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
  
 
[[Special_Rate_for_Agents_or_Referer|Special rates for agents or referer]]
 
[[Special_Rate_for_Agents_or_Referer|Special rates for agents or referer]]
 +
 +
[[Internal_Prices|Internal prices which are only available in the control panel]]
 +
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[[Sell_Extras_like_Activities_or_Car_Rental|Offer extras, tours, activities]]
 +
 +
[[tax|Taxes]]
 +
 +
[[Prices_including_cleaning_fees|Cleaning Fee]]
 +
 +
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</div>
 +
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<div style="padding: 0 10px 0 10px;">
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Availability</h4>
 +
[[:category:Prices_and_Availability|Availability]]
  
 
[[Close_Rooms|Close rooms]]
 
[[Close_Rooms|Close rooms]]
  
[[:category:Virtual_Rooms_and_Dependencies|Make availability of one room dependent on another]]
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[[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]]
 +
 
 +
[[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms / sell a room under multiple layouts]]
 +
 
 +
[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]
 +
 
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4>
 +
 
 +
[[:category:Channel_Manager|Automatically sync with channels]]
 +
 
 +
[[Yield_Optimiser|Yield Optimiser]]
 +
 
 +
[[Auto_Actions|Auto Action for bookings]]
 +
 
 +
[[Auto_Actions|Automated Emails]]
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Advanced Selling Options</h4>
 +
 
 +
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
 +
 
 +
[[Auto_Top_up_rooms|Auto top up rooms]]
 +
 
 +
[[:category:Room_Linking_and_Dependencies|Sell rooms at different constellations]]
 +
 
 +
[[Upsell_Items|Sell extras]]
 +
 
 +
[[Voucher_Codes|Use voucher codes]]
  
[[:category:Virtual_Rooms_and_Dependencies|Virtual and linked rooms]]
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[[Offers|Offer multiple price/booking options]]
  
[[Sell_Extras_like_Activities_or_Car_Rental|Offer Extras, Tours, Activities]]
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[[Gift_Vouchers|Offer gift certificates]]
  
 +
[[Yield_Optimiser|Yield Optimiser]]
 +
</div>
  
 +
 +
</div>
 +
<div class="col-3">
  
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Bookings</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Bookings</h4>
  
[[:category:Bookings|Manage bookings]]
+
[[:category:Bookings|Add and manage bookings]]
  
 
[[:category:Booking_Rules|Booking rules]]
 
[[:category:Booking_Rules|Booking rules]]
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[[Host_Notifications|Notifications to hosts]]
 
[[Host_Notifications|Notifications to hosts]]
  
[[Receive_Payments_from_Guests|Payment gateways]]
+
[[:category:Invoice|Invoice]]
 +
 
 +
[[:category:Payment_Collection|Payment gateways]]
 +
 
 +
[[:category:Payment_Collection|Collect payments from guests]]
  
[[Receive_Payments_from_Guests|Receive payments from guests]]
+
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
 +
 
 +
[[Bookings_-_flag_bookings_with_special_status|Mark bookings]]
  
 
[[Export_Bookings|Export bookings]]
 
[[Export_Bookings|Export bookings]]
 +
 +
[[Group_Bookings|Group bookings]]
  
 
[[:category:Reports|Reports]]
 
[[:category:Reports|Reports]]
</div>
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</div>
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<div class="col-3">
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>
<div style="padding: 0 10px 0 10px;">
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[[:category:Payment_Collection|Payment collection overview]]
 +
 
 +
[[:Category:Payment_Collection#Payment_Options|Payment options and gateways]]
 +
 
 +
[[:Category:Payment_Collection#Create_and_manage_pending_payments|Manage payments and pending payments]]
 +
 
 +
[[Stripe|Connect Stripe]]
 +
 
 +
 
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Guest Management</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Guest Management</h4>
 
[[:category:Guests|Guest database]]
 
[[:category:Guests|Guest database]]
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>
[[:category:Sub_Account|Multiple log-ins]]
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[[:category:Sub_Account|User management and multiple log-ins]]
 +
 
 +
[[:category:Sub_Account|Sub Accounts]]
 +
 
 +
[[Billing|View usage fees]]
  
 
[[Billing|Payments to Beds24]]
 
[[Billing|Payments to Beds24]]
  
 +
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Apps, Plugins, Extentions</h4>
 +
 +
[[Facebook_App:_Install_the_App|Facebook app]]
 +
 +
[[:category:Wordpress|Use the Wordpress Plugin]]
 +
 +
[[:category:Apps|Other Apps and Integrations]]
 +
 +
[[:category:API|API]]
 +
 +
 +
</div>
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<div class="col-3">
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<div style="padding: 0 10px 0 10px;">
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>
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[[:category:Channel_Manager|How the channel manager works]]
 +
 +
[[Channel_Manager_Capabilities|Channel manager capabilities]]
 +
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[[:category:Set_up_Instructions|Set up instructions for channels]]
 +
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[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
 +
 +
[[Individual_Rooms_and_Roomtypes|Rooms and room types ]]
 +
 +
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
 +
 +
[[:category:Error_Messages_from_Channels|Error messages from channels]]
  
  
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[[Outgoing_Email|Emails to guests do not send]]
 
[[Outgoing_Email|Emails to guests do not send]]
  
[[:category:Messaging|Can not send manual Emails]]
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[[:category:Messaging#Trouble_Shooting|Can not send manual emails]]
  
[[:category:Messaging|Manual Emails are cut off]]
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[[:category:Messaging#Trouble_Shooting|Manual emails are cut off]]
  
[[Auto_Actions|Auto Action did not send]]
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[[Auto_Actions#Troubleshooting|Auto Action did not send]]
  
[[Host_Notifications|No Email notifications on new bookings]]
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[[Host_Notifications#Trouble_Shooting|No Email notifications on new bookings]]
  
[[Agoda.com|Error messages from Agoda]]
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[[Paypal#Troubleshooting|Guest made a payment but booking shows cancelled]]
  
[[Booking.com_XML|Error messages from Booking.com]]
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[[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]]
  
[[Expedia.com|Error messages from Expedia]]
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[[Overbooking|Overbooking]]
  
 +
[[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]]
  
</div>
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[[Agoda.com|Error messages from Agoda]]
</div>
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>
 
[[:category:Channel_Manager|How the channel channel manager works]]
 
  
[[Channel_Manager_Capabilities|Channel Manager Capabilities]]
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[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
  
[[:category:Set_up_Instructions|Set up Instructions for Channels]]
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[[:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
  
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
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[[Expedia.com#Common_Errors|Error messages from Expedia]]
 
 
[[Individual_Rooms_and_Roomtypes|Rooms and room types ]]
 
  
[[:category:Error_Messages_from_Channels|Error messages from Channels]]
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[[HostelWorld.com#Common_Errors|Error messages from Hostelworld]]
  
 +
[[:category:Error_Messages_from_Channels|Error messages from other channels]]
  
  

Revision as of 18:19, 2 July 2019


1 Beds24 is designed as a self-service system.
Information and support is available via the following channels:


1.1 Documentation

This support wiki contains the full documentation.

1.2 Videos

Video tutorials.

1.3 Community

Log in to your Beds24 account to browse the forum for ideas and solutions.

1.4 Ticket Support

Log into your Beds24 account to send a support ticket.


1.5 Popular Topics: