Difference between revisions of "Main Page"

From Beds24 Wiki
Jump to navigation Jump to search
(80 intermediate revisions by 2 users not shown)
Line 17: Line 17:
 
<div class="col-3">
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Tutorials</h3>
+
<h3 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>
Step-by-step setup [[:category:How_to|tutorials and instructions]]
+
[[videos|Video]] tutorials.
 
</div>
 
</div>
 
</div>
 
</div>
Line 24: Line 24:
 
<div class="col-3">
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>
+
<h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Community</h3>
[[videos|Video]] tutorials.
+
Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.  
 
</div>
 
</div>
 
</div>
 
</div>
Line 31: Line 31:
 
<div class="col-3">
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
<h3 style="padding: 5px; text-align: center; background-color: #5bc0de; color: #ffffff;">Forum</h3>
+
<h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Ticket Support</h3>
Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.  
+
Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket].
 
</div>
 
</div>
 
</div>
 
</div>
 +
 
<div style="clear: both;"></div>
 
<div style="clear: both;"></div>
 
</div>
 
</div>
Line 54: Line 55:
 
[[:category:Introduction|How the System Works]]
 
[[:category:Introduction|How the System Works]]
  
[http://www.beds24.com/wizard/index.php Setup wizards]  
+
[[Do_the_initial_Setup|Setup guide]]
 +
 
 +
[[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]]
 +
 
 +
[[Hostel and Retreat Setup|Hostel, dorms, retreats]]
 +
 
 +
[[Agency_%26_Multiple_Property_Setup | Multiple properties ]]
 +
 
 +
[[Import_existing_bookings|Import existing bookings]]
 +
 
 +
[[:category:Room_Linking_and_Dependencies|Make availability of a room dependent on another room]]
 +
 
 +
[[Questions_and_Answers|Frequently asked questions]]
 +
 
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4>
 +
 
 +
'''[[Tips_and_tricks|Tips and ideas]]'''
 +
 
 +
[[:category:Bookings|Add and manage bookings]]
 +
 
 +
[[:category:Invoice|Invoicing]]
 +
 
 +
[[:category:Bookings|Check guests in and check guests out]]
 +
 
 +
[[:category:Calendar|Use the calendar]]
 +
 
 +
[[:category:Dashboard|Use the dashboard]]
 +
 
 +
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
 +
 
 +
[[Cleaning_and_Housekeeping|Housekeeping, cleaning]]
  
[[Do_the_initial_Setup|Setup guide]]
+
[[Close_Rooms|Close rooms]]
 +
 
 +
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]  
  
[[Quick_Setup|Quick setup]]
+
[[:Category:Prices#Check_Prices|Check prices]]
  
[[Apartment_and_Self_Catering_Set_up|Apartement and self catering set up]]
+
[[:category:Calendar#Diary_Function|Use the diary function]]
  
[[Hostel_%26_Retreat_Setup|Hostel & retreat setup]]
+
[[:category:Reports|Generate reports]]
  
[[Multiple_Properties_with_Master_account_and_Individual_Logins | Setup multiple properties ]]
+
[[Proposal_or_quote|Send proposal or quote]]
  
[[Questions_and_Answers|Questions and answers]]
+
[[Make_notes|Keep notes]]
  
[[Import_existing_bookings|Import existing bookings]]
+
[[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]]
  
 +
[[:category:Troubleshooting|Troubleshooting]]
  
  
Line 84: Line 120:
 
[[Sell_Rooms_with_Priority|Sell rooms with priority]]
 
[[Sell_Rooms_with_Priority|Sell rooms with priority]]
  
[[Make_Your_Own_Booking_Widget|Custom widgets]]
+
[[:category:Widgets|Generate widgets]]
  
[[:category:Wordpress|Use the Wordpress Plugin]]
 
 
[[Facebook_App:_Install_the_App|Facebook app]]
 
  
[[Private_Label_Booking_Page|Private label booking page]]
 
  
 
</div>
 
</div>
Line 97: Line 129:
 
<div class="col-3">
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Prices and Availability</h4>
+
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Prices</h4>
[[:category:Prices_and_Availability|Availability]]
 
  
 
[[:category:Prices|Set prices]]
 
[[:category:Prices|Set prices]]
Line 105: Line 136:
  
 
[[Seasonal_Prices|Seasonal prices]]
 
[[Seasonal_Prices|Seasonal prices]]
 +
 +
[[Last-Minute_Prices|Last-Minute prices]]
  
 
[[Occupancy Based Prices|Occupancy based prices]]
 
[[Occupancy Based Prices|Occupancy based prices]]
Line 110: Line 143:
 
[[Weekly_Prices|Weekly Prices]]
 
[[Weekly_Prices|Weekly Prices]]
  
[[Minimum_Stay|Minimum stays]]
+
[[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]]
 +
 
 +
[[Weekend_and_Weekday_Rates|Weekend and weekday rates]]
 +
 
 +
[[:category:Prices|Use a multiplier]]
  
[[Weekend_and_Weekday_Rates|Weekend and Weekday Rates]]
+
[[Setting_Prices_for_Booking_Channels|Prices for Channels]]
 +
 
 +
[[Offers|Offer different price options or packages]]
  
 
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
 
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
  
 
[[Special_Rate_for_Agents_or_Referer|Special rates for agents or referer]]
 
[[Special_Rate_for_Agents_or_Referer|Special rates for agents or referer]]
 +
 +
[[Internal_Prices|Internal prices which are only available in the control panel]]
 +
 +
[[Sell_Extras_like_Activities_or_Car_Rental|Offer extras, tours, activities]]
 +
 +
[[tax|Taxes]]
 +
 +
[[Prices_including_cleaning_fees|Cleaning Fee]]
 +
 +
 +
</div>
 +
 +
<div style="padding: 0 10px 0 10px;">
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Availability</h4>
 +
[[:category:Prices_and_Availability|Availability]]
  
 
[[Close_Rooms|Close rooms]]
 
[[Close_Rooms|Close rooms]]
  
[[:category:Virtual_Rooms_and_Dependencies|Make availability of one room dependent on another]]
+
[[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]]
 +
 
 +
[[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms / sell a room under multiple layouts]]
 +
 
 +
[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]
 +
 
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4>
 +
 
 +
[[:category:Channel_Manager|Automatically sync with channels]]
 +
 
 +
[[Yield_Optimiser|Yield Optimiser]]
 +
 
 +
[[Auto_Actions|Auto Action for bookings]]
 +
 
 +
[[Auto_Actions|Automated Emails]]
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Advanced Selling Options</h4>
  
[[:category:Virtual_Rooms_and_Dependencies|Virtual and linked rooms]]
+
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
  
[[Sell_Extras_like_Activities_or_Car_Rental|Offer Extras, Tours, Activities]]
+
[[Auto_Top_up_rooms|Auto top up rooms]]
  
[[Upsell_Items|Taxes]]
+
[[:category:Room_Linking_and_Dependencies|Sell rooms at different constellations]]
  
[[Upsell_Items|Cleaning Fee]]
+
[[Upsell_Items|Sell extras]]
  
 +
[[Voucher_Codes|Use voucher codes]]
 +
 +
[[Offers|Offer multiple price/booking options]]
 +
 +
[[Gift_Vouchers|Offer gift certificates]]
 +
 +
[[Yield_Optimiser|Yield Optimiser]]
 
</div>
 
</div>
 +
 +
 
</div>
 
</div>
 
<div class="col-3">
 
<div class="col-3">
Line 136: Line 218:
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Bookings</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Bookings</h4>
  
[[:category:Bookings|Manage bookings]]
+
[[:category:Bookings|Add and manage bookings]]
  
 
[[:category:Booking_Rules|Booking rules]]
 
[[:category:Booking_Rules|Booking rules]]
Line 146: Line 228:
 
[[:category:Invoice|Invoice]]
 
[[:category:Invoice|Invoice]]
  
[[:category::Deposit_Collection|Payment gateways]]
+
[[:category:Payment_Collection|Payment gateways]]
  
[[:category::Deposit_Collection|Receive payments from guests]
+
[[:category:Payment_Collection|Collect payments from guests]]
  
[[View_Credit_Card_Details|View credit card details]]
+
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
 +
 
 +
[[Bookings_-_flag_bookings_with_special_status|Mark bookings]]
  
 
[[Export_Bookings|Export bookings]]
 
[[Export_Bookings|Export bookings]]
 +
 +
[[Group_Bookings|Group bookings]]
  
 
[[:category:Reports|Reports]]
 
[[:category:Reports|Reports]]
 +
 +
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>
 +
[[:category:Payment_Collection|Payment collection overview]]
 +
 +
[[:Category:Payment_Collection#Payment_Options|Payment options and gateways]]
 +
 +
[[:Category:Payment_Collection#Create_and_manage_pending_payments|Manage payments and pending payments]]
 +
 +
[[Stripe|Connect Stripe]]
 +
  
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Guest Management</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Guest Management</h4>
Line 171: Line 268:
  
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>
[[:category:Sub_Account|Multiple log-ins]]
+
[[:category:Sub_Account|User management and multiple log-ins]]
 +
 
 +
[[:category:Sub_Account|Sub Accounts]]
 +
 
 +
[[Billing|View usage fees]]
  
 
[[Billing|Payments to Beds24]]
 
[[Billing|Payments to Beds24]]
  
  
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Apps, Plugins, Extentions</h4>
 +
 +
[[Facebook_App:_Install_the_App|Facebook app]]
 +
 +
[[:category:Wordpress|Use the Wordpress Plugin]]
 +
 +
[[:category:Apps|Other Apps and Integrations]]
 +
 +
[[:category:API|API]]
  
  
Line 182: Line 292:
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>
[[:category:Channel_Manager|How the channel channel manager works]]
+
[[:category:Channel_Manager|How the channel manager works]]
  
[[Channel_Manager_Capabilities|Channel Manager Capabilities]]
+
[[Channel_Manager_Capabilities|Channel manager capabilities]]
  
[[:category:Set_up_Instructions|Set up Instructions for Channels]]
+
[[:category:Set_up_Instructions|Set up instructions for channels]]
  
 
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
 
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
Line 192: Line 302:
 
[[Individual_Rooms_and_Roomtypes|Rooms and room types ]]
 
[[Individual_Rooms_and_Roomtypes|Rooms and room types ]]
  
[[:category:Error_Messages_from_Channels|Error messages from Channels]]
+
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
 +
 
 +
[[:category:Error_Messages_from_Channels|Error messages from channels]]
  
  
Line 200: Line 312:
 
[[Outgoing_Email|Emails to guests do not send]]
 
[[Outgoing_Email|Emails to guests do not send]]
  
[[:category:Messaging|Can not send manual Emails]]
+
[[:category:Messaging#Trouble_Shooting|Can not send manual emails]]
  
[[:category:Messaging|Manual Emails are cut off]]
+
[[:category:Messaging#Trouble_Shooting|Manual emails are cut off]]
  
[[Auto_Actions|Auto Action did not send]]
+
[[Auto_Actions#Troubleshooting|Auto Action did not send]]
  
[[Host_Notifications|No Email notifications on new bookings]]
+
[[Host_Notifications#Trouble_Shooting|No Email notifications on new bookings]]
 +
 
 +
[[Paypal#Troubleshooting|Guest made a payment but booking shows cancelled]]
 +
 
 +
[[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]]
 +
 
 +
[[Overbooking|Overbooking]]
 +
 
 +
[[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]]
  
 
[[Agoda.com|Error messages from Agoda]]
 
[[Agoda.com|Error messages from Agoda]]
  
[[Booking.com_XML|Error messages from Booking.com]]
+
[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
 +
 
 +
[[:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
 +
 
 +
[[Expedia.com#Common_Errors|Error messages from Expedia]]
 +
 
 +
[[HostelWorld.com#Common_Errors|Error messages from Hostelworld]]
  
[[Expedia.com|Error messages from Expedia]]
+
[[:category:Error_Messages_from_Channels|Error messages from other channels]]
  
  

Revision as of 18:19, 2 July 2019


1 Beds24 is designed as a self-service system.
Information and support is available via the following channels:


1.1 Documentation

This support wiki contains the full documentation.

1.2 Videos

Video tutorials.

1.3 Community

Log in to your Beds24 account to browse the forum for ideas and solutions.

1.4 Ticket Support

Log into your Beds24 account to send a support ticket.


1.5 Popular Topics: