Difference between revisions of "Main Page"

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<div class="col-3">
 
<div class="col-3">
 
<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> Getting Started</h4>
 +
[[:category:Introduction|How the System Works]]
 +
 +
[[Do_the_initial_Setup|Setup guide]]
 +
 +
[[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]]
 +
 +
[[Hostel and Retreat Setup|Hostel, dorms, retreats]]
 +
 +
[[Agency_%26_Multiple_Property_Setup | Multiple properties ]]
 +
 +
[[Import_existing_bookings|Import existing bookings]]
 +
 +
[[:category:Room_Linking_and_Dependencies|Make availability of a room dependent on another room]]
 +
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[[Questions_and_Answers|Frequently asked questions]]
 +
 +
 +
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4>
 +
 +
'''[[Tips_and_tricks|Tips and ideas]]'''
  
 
[[:category:Bookings|Add and manage bookings]]
 
[[:category:Bookings|Add and manage bookings]]
  
−
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
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[[:category:Invoice|Invoicing]]
 +
 
 +
[[:category:Bookings|Check guests in and check guests out]]
  
−
[[:category:Rooms|Manage rooms]]
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[[:category:Calendar|Use the calendar]]
  
−
[[Close_Rooms|Close rooms]]
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[[:category:Dashboard|Use the dashboard]]
  
−
[[:category:Reports|Generate reports]]
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[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
  
 +
[[Cleaning_and_Housekeeping|Housekeeping, cleaning]]
  
−
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> Getting Started</h4>
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[[Close_Rooms|Close rooms]]
−
[[:category:Introduction|How the System Works]]
 
  
−
[http://www.beds24.com/wizard/index.php Setup wizards]  
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[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]  
  
−
[[Do_the_initial_Setup|Setup guide]]
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[[:Category:Prices#Check_Prices|Check prices]]
  
−
[[Quick_Setup|Quick setup]]
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[[:category:Calendar#Diary_Function|Use the diary function]]
  
−
[[Apartment_and_Self_Catering_Set_up|Apartment and self catering set up]]
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[[:category:Reports|Generate reports]]
  
−
[[Hostel_%26_Retreat_Setup|Hostel, dorms, retreats]]
+
[[Proposal_or_quote|Send proposal or quote]]
  
−
[[Agency_%26_Multiple_Property_Setup | Multiple properties ]]
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[[Make_notes|Keep notes]]
  
−
[[Questions_and_Answers|Questions and answers]]
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[[:Category:Introduction#Use_on_Mobile_Devices|Mobile devices]]
  
−
[[Import_existing_bookings|Import existing bookings]]
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[[:category:Troubleshooting|Troubleshooting]]
  
  
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[[Sell_Rooms_with_Priority|Sell rooms with priority]]
 
[[Sell_Rooms_with_Priority|Sell rooms with priority]]
  
−
[[Make_Your_Own_Booking_Widget|Custom widgets]]
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[[:category:Widgets|Generate widgets]]
  
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[[Private_Label_Booking_Page|Private label booking page / Use your own subdomain]]
 
  
−
 
−
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4>
 
−
 
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[[:category:Channel_Manager|Automatically sync with channels]]
 
−
 
−
[[Yield_Optimiser|Yield Optimiser]]
 
−
 
−
[[Auto_Actions|Auto Action for bookings]]
 
−
 
−
[[Auto_Actions|Automated Emails]]
 
  
 
</div>
 
</div>
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[[Weekly_Prices|Weekly Prices]]
 
[[Weekly_Prices|Weekly Prices]]
  
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[[Minimum_Stay|Minimum stays]]
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[[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]]
  
 
[[Weekend_and_Weekday_Rates|Weekend and weekday rates]]
 
[[Weekend_and_Weekday_Rates|Weekend and weekday rates]]
  
−
[[Extra_Offers|Offer different price options or packages]]
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[[:category:Prices|Use a multiplier]]
 +
 
 +
[[Setting_Prices_for_Booking_Channels|Prices for Channels]]
 +
 
 +
[[Offers|Offer different price options or packages]]
  
 
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
 
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
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[[tax|Taxes]]
 
[[tax|Taxes]]
  
−
[[Upsell_Items|Cleaning Fee]]
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[[Prices_including_cleaning_fees|Cleaning Fee]]
  
  
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[[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]]
 
[[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]]
  
−
[[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms]]
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[[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms / sell a room under multiple layouts]]
  
 
[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]
 
[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]
  
−
</div>
 
  
−
<div style="padding: 0 10px 0 10px;">
 
  
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Automation</h4>
 +
 +
[[:category:Channel_Manager|Automatically sync with channels]]
 +
 +
[[Yield_Optimiser|Yield Optimiser]]
 +
 +
[[Auto_Actions|Auto Action for bookings]]
 +
 +
[[Auto_Actions|Automated Emails]]
 +
 +
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Advanced Selling Options</h4>
 +
 +
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
 +
 +
[[Auto_Top_up_rooms|Auto top up rooms]]
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 +
[[:category:Room_Linking_and_Dependencies|Sell rooms at different constellations]]
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[[Upsell_Items|Sell extras]]
  
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Rooms and Housekeeping</h4>
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[[Voucher_Codes|Use voucher codes]]
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[[:category:Rooms|Manage Rooms]]
 
  
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[[:category:Reports|Cleaning and Status Reports]]
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[[Offers|Offer multiple price/booking options]]
  
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[[:category:Sub_Account|Full or Limited Control Panel Access for Staff]]
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[[Gift_Vouchers|Offer gift certificates]]
  
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[[:category:Room_Linking_and_Dependencies|Make availability of a room dependent on another room]]
+
[[Yield_Optimiser|Yield Optimiser]]
 
</div>
 
</div>
 +
  
 
</div>
 
</div>
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[[:category:Invoice|Invoice]]
 
[[:category:Invoice|Invoice]]
  
−
[[:category:Deposit_Collection|Payment gateways]]
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[[:category:Payment_Collection|Payment gateways]]
  
−
[[:category:Deposit_Collection|Receive payments from guests]]
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[[:category:Payment_Collection|Collect payments from guests]]
  
 
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
 
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
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[[Export_Bookings|Export bookings]]
 
[[Export_Bookings|Export bookings]]
 +
 +
[[Group_Bookings|Group bookings]]
  
 
[[:category:Reports|Reports]]
 
[[:category:Reports|Reports]]
 +
 +
 +
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>
 +
[[:category:Payment_Collection|Payment collection overview]]
 +
 +
[[:Category:Payment_Collection#Payment_Options|Payment options and gateways]]
 +
 +
[[:Category:Payment_Collection#Create_and_manage_pending_payments|Manage payments and pending payments]]
 +
 +
[[Stripe|Connect Stripe]]
  
  
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<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">User Account</h4>
−
[[:category:Sub_Account|Multiple log-ins]]
+
[[:category:Sub_Account|User management and multiple log-ins]]
 +
 
 +
[[:category:Sub_Account|Sub Accounts]]
 +
 
 +
[[Billing|View usage fees]]
  
 
[[Billing|Payments to Beds24]]
 
[[Billing|Payments to Beds24]]
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[[:category:Wordpress|Use the Wordpress Plugin]]
 
[[:category:Wordpress|Use the Wordpress Plugin]]
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 +
[[:category:Apps|Other Apps and Integrations]]
 +
 +
[[:category:API|API]]
  
  
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<div style="padding: 0 10px 0 10px;">
 
<div style="padding: 0 10px 0 10px;">
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>
 
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Channel Management</h4>
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[[:category:Channel_Manager|How the channel channel manager works]]
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[[:category:Channel_Manager|How the channel manager works]]
  
 
[[Channel_Manager_Capabilities|Channel manager capabilities]]
 
[[Channel_Manager_Capabilities|Channel manager capabilities]]
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[[Individual_Rooms_and_Roomtypes|Rooms and room types ]]
 
[[Individual_Rooms_and_Roomtypes|Rooms and room types ]]
 +
 +
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
  
 
[[:category:Error_Messages_from_Channels|Error messages from channels]]
 
[[:category:Error_Messages_from_Channels|Error messages from channels]]
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[[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]]
 
[[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]]
 +
 +
[[Overbooking|Overbooking]]
  
 
[[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]]
 
[[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]]
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[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
 
[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
  
−
[[:category:Booking.com#Common_Errors|Error messages from Booking.com]]
+
[[:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
  
 
[[Expedia.com#Common_Errors|Error messages from Expedia]]
 
[[Expedia.com#Common_Errors|Error messages from Expedia]]

Revision as of 19:19, 2 July 2019


1 Beds24 is designed as a self-service system.
Information and support is available via the following channels:


1.1 Documentation

This support wiki contains the full documentation.

1.2 Videos

Video tutorials.

1.3 Community

Log in to your Beds24 account to browse the forum for ideas and solutions.

1.4 Ticket Support

Log into your Beds24 account to send a support ticket.


1.5 Popular Topics:

1.5.1 Getting Started

How the System Works

Setup guide

Apartment and self catering set up

Hostel, dorms, retreats

Multiple properties

Import existing bookings

Make availability of a room dependent on another room

Frequently asked questions


1.5.2 Daily Use

Tips and ideas

Add and manage bookings

Invoicing

Check guests in and check guests out

Use the calendar

Use the dashboard

Access credit card details

Housekeeping, cleaning

Close rooms

Close rooms or rates at a channel

Check prices

Use the diary function

Generate reports

Send proposal or quote

Keep notes

Mobile devices

Troubleshooting


1.5.3 Booking Page and Widgets

Customise booking page

Customise information your guests submit with their booking

Multiple languages

Multiple offers for packages or different price options

Sell rooms with priority

Generate widgets



1.5.8 Bookings

Add and manage bookings

Booking rules

Confirmations to guests

Notifications to hosts

Invoice

Payment gateways

Collect payments from guests

Access credit card details

Mark bookings

Export bookings

Group bookings

Reports


1.5.9 Payments from guests

Payment collection overview

Payment options and gateways

Manage payments and pending payments

Connect Stripe


1.5.10 Guest Management

Guest database

Communication with guests

Automatic Emails

Guest registration form

Invoices

Automatically collect reviews from Tripadvisor


1.5.11 User Account

User management and multiple log-ins

Sub Accounts

View usage fees

Payments to Beds24


1.5.12 Apps, Plugins, Extentions

Facebook app

Use the Wordpress Plugin

Other Apps and Integrations

API


1.5.13 Channel Management

How the channel manager works

Channel manager capabilities

Set up instructions for channels

Setting prices for OTA´s

Rooms and room types

Close rooms or rates at a channel

Error messages from channels


1.5.14 Troubleshooting

Booking page shows no availability

Emails to guests do not send

Can not send manual emails

Manual emails are cut off

Auto Action did not send

No Email notifications on new bookings

Guest made a payment but booking shows cancelled

Potential Issues: "Multiple bookings in Unit"

Overbooking

You dont have permission to access control2.php on this server

Error messages from Agoda

Error messages from Airbnb

Error messages from Booking.com

Error messages from Expedia

Error messages from Hostelworld

Error messages from other channels


1.5.15 Developers

API

Custom solutions

Custom widgets

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