Difference between revisions of "Main Page"

From Beds24 Wiki
Jump to navigation Jump to search
 
 
(357 intermediate revisions by 4 users not shown)
Line 1: Line 1:
'''MediaWiki has been successfully installed.'''
+
__NOTOC__
  
Consult the [//meta.wikimedia.org/wiki/Help:Contents User's Guide] for information on using the wiki software.
+
<h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1>
  
== Getting started ==
+
<h3 style="text-align: center;"> <span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:comments}} </span>Join the Beds24  Community - <span style="font-weight: normal;">Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span>
* [//www.mediawiki.org/wiki/Manual:Configuration_settings Configuration settings list]
+
</h3>
* [//www.mediawiki.org/wiki/Manual:FAQ MediaWiki FAQ]
+
<h3 style="text-align: center;"> <span style="color: #7aab0a; font-size: 180%;" >{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-weight: normal;">  all upcoming and past [[webinars]].</span>
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
+
</h3>
 +
 
 +
<div class="startbox">
 +
 
 +
<div class="col-3">
 +
<div style="padding: 0 10px 0 10px;">
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:home}}  </span>  Getting Started</h4>
 +
[[Introduction|How the System Works]]
 +
 
 +
[[Do_the_initial_Setup|Setup guide for all property types]]
 +
 
 +
[[Apartment_and_Self_Catering_Set_up|Apartment and self catering specific functions]]
 +
 
 +
[[Agency_%26_Multiple_Property_Setup |Managing multiple properties ]]
 +
 
 +
[[Hostel and Retreat Setup|Hostel, dorms, retreats specific functions]]
 +
 
 +
 
 +
[[Questions_and_Answers|Frequently asked questions]]
 +
 
 +
[[Do_the_initial_Setup#Step_4_-_Enter_existing_Bookings|Import existing bookings]]
 +
 
 +
[[:category:Room_Linking_and_Dependencies|Multiple configuration setup
 +
to sell room at different constellations and make availability dependent]]
 +
 
 +
[[Agency_%26_Multiple_Property_Setup | Owner management ]]
 +
 
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:calendar-check}}  </span>  Daily Use</h4></h4>
 +
 
 +
'''[[Tips_and_tricks|Tips and ideas collection]]'''
 +
 
 +
[[:category:Bookings|Add and manage bookings]]
 +
 
 +
[[:category:Bookings|Check-in and check-out]]
 +
 
 +
[[:category:Calendar|How to use and customize the Calendar]]
 +
 
 +
[[:category:Dashboard|How to use  and customize the Dashboard]]
 +
 
 +
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
 +
[[:Category:Prices#Check_Prices|Check prices]]
 +
 
 +
[[Close_Rooms|Close rooms]]
 +
 
 +
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
 +
 
 +
[[:category:Invoice|Invoicing]]
 +
 
 +
[[Cleaning_and_Housekeeping|Housekeeping, cleaning]]
 +
 
 +
[[Make_notes|Notes & Task function]]
 +
 
 +
[[Use_the_System_from_a_Tablet_or_Mobile|Mobile use]]
 +
 
 +
[[:category:Reports|Reports]]
 +
 
 +
[[Proposal_or_quote|Send proposal or quote]]
 +
 
 +
[[:category:Troubleshooting|Troubleshooting]]
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:desktop}}  </span>  Booking Engine and Widgets</h4>
 +
 
 +
[[:category:Booking_Page|Customise booking page]]
 +
 
 +
[[Booking Page: Custom_Questions_on_Booking_Page|Customise information your guests submit with their booking ]]
 +
 
 +
[[languages|Multiple languages]]
 +
 
 +
[[Offers|Multiple offers for packages or different price options]]
 +
 
 +
[[Sell_Rooms_with_Priority|Sell rooms with priority]]
 +
 
 +
[[:category:Widgets|Generate widgets]]
 +
 
 +
 
 +
 
 +
</div>
 +
</div>
 +
 
 +
<div class="col-3">
 +
<div style="padding: 0 10px 0 10px;">
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:money-bill}}  </span>  Prices</h4>
 +
 
 +
[[:category:Prices|Set prices]]
 +
 
 +
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
 +
 
 +
[[Discounts|Discount options]]
 +
 
 +
[[Seasonal_Prices|Seasonal prices]]
 +
 
 +
[[Last-Minute_Prices|Last-Minute prices]]
 +
 
 +
[[Occupancy Based Prices|Occupancy based prices]]
 +
 
 +
[[Weekly_Prices|Weekly Prices]]
 +
 
 +
[[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]]
 +
 
 +
[[Weekend_and_Weekday_Rates|Weekend and weekday prices]]
 +
 
 +
[[:category:Dynamic_Prices|Dynamic Prices]]
 +
 
 +
[[:category:Prices|Use a multiplier]]
 +
 
 +
[[Setting_Prices_for_Booking_Channels|Prices for Channels]]
 +
 
 +
[[Offers|Offer different price options or packages]]
 +
 
 +
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
 +
 
 +
[[:category:Agents|Special prices for agents]]
 +
 
 +
[[:category:Discounts|Special prices for specific referer]]
 +
 
 +
[[Internal_Prices|Internal prices which are only available in the control panel]]
 +
 
 +
[[Sell_Extras_like_Activities_or_Car_Rental|Offer extras, tours, activities]]
 +
 
 +
[[tax|Taxes]]
 +
 
 +
[[Prices_including_cleaning_fees|Cleaning Fee]]
 +
 
 +
 
 +
</div>
 +
 
 +
<div style="padding: 0 10px 0 10px;">
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:calendar}}  </span>  Availability</h4>
 +
[[:category:Prices|Availability]]
 +
 
 +
[[Close_Rooms|Close rooms]]
 +
 
 +
[[:Category:Room_Linking_and_Dependencies|Make availability of one room dependent on another]]
 +
 
 +
[[:Category:Room_Linking_and_Dependencies|Virtual and linked rooms / sell a room under multiple layouts]]
 +
 
 +
[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]
 +
 
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:user-astronaut}}  </span>  Automation</h4>
 +
 
 +
[[:category:Channel_Manager|Automatically sync with channels]]
 +
 
 +
[[Yield_Optimiser|Yield Optimiser]]
 +
 
 +
[[Auto_Actions|Auto Action for bookings]]
 +
 
 +
[[Auto_Actions|Automated Emails]]
 +
 
 +
[[:category:Self-Check-in|Self Check-in]]
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center; "><span style=color:#019cde;“ >{{#fas:tag}}  </span>  Advanced Selling Options</h4>
 +
 
 +
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
 +
 
 +
[[Auto_Top_up_rooms|Auto top up rooms]]
 +
 
 +
[[:category:Room_Linking_and_Dependencies|Multiple configuration setup to sell rooms at different constellations/shared inventory]]
 +
 
 +
[[Upsell_Items|Sell extras]]
 +
 
 +
[[Voucher_Codes|Use voucher codes]]
 +
 
 +
[[Offers|Offer multiple price/booking options]]
 +
 
 +
[[Gift_Vouchers|Offer gift certificates]]
 +
 
 +
[[Yield_Optimiser|Yield Optimiser]]
 +
</div>
 +
 
 +
 
 +
</div>
 +
<div class="col-3">
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:bed}}  </span>  Bookings</h4>
 +
 
 +
[[:category:Bookings|Add and manage bookings]]
 +
 
 +
[[:category:Booking_Rules|Booking rules]]
 +
 
 +
[[:category:Confirmation_Messages|Confirmations to guests]]
 +
 
 +
[[Corporate_Guests|Corporate guests]]
 +
 
 +
[[Export_Bookings|Export bookings]]
 +
 
 +
[[Group_Bookings|Group bookings]]
 +
 
 +
[[:category:Invoice|Invoice]]
 +
 
 +
[[Bookings_-_flag_bookings_with_special_status|Mark bookings]]
 +
 
 +
[[Host_Notifications|Notifications to hosts]]
 +
 
 +
[[:category:Reviews|Reviews]]
 +
 
 +
[[:category:Reports|Reports]]
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:comments}}  </span>  Communication</h4>
 +
 
 +
[[:Category:Messaging|Communication via Beds24]]
 +
 
 +
[[:Category:Confirmation_Messages| Confirmations to guests]]
 +
 
 +
[[Host_Notifications| Notifications to hosts]]
 +
 
 +
[[Auto_Actions| Automated Email and SMS]]
 +
 
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:credit-card}}  </span> Payments from Guests</h4>
 +
[[:category:Payments|Collect payments from guests]]
 +
 
 +
[[:category:Payments|Connect payment gateways]]
 +
 
 +
[[Stripe|Connect Stripe]]
 +
 
 +
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
 +
 
 +
[[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]]
 +
 
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:user-friends}}  </span>  Guest Management</h4>
 +
[[:category:Guests|Guest database]]
 +
 
 +
[[:category:Messaging|Communication with guests]]
 +
 
 +
[[Auto_Actions|Automatic Emails]]
 +
 
 +
[[Guest_Registration_Form|Guest registration form]]
 +
 
 +
[[:category:Invoices|Invoices]]
 +
 
 +
[[Tripadvisor|Automatically collect reviews from Tripadvisor]]
 +
 
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:user}}  </span> User Account</h4>
 +
[[:category:Sub_Account|User management and multiple log-ins]]
 +
 
 +
[[:category:Sub_Account|Sub Accounts]]
 +
 
 +
[[Billing|View usage fees]]
 +
 
 +
[[Billing|Payments to Beds24]]
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:rocket}}  </span>  Apps, Plugins, Extentions</h4>
 +
 
 +
[[Facebook_App:_Install_the_App|Facebook app]]
 +
 
 +
[[:category:Wordpress|Use the Wordpress Plugin]]
 +
 
 +
[[:category:Apps|Other Apps and Integrations]]
 +
 
 +
[[:category:API|API]]
 +
</div>
 +
 
 +
<div class="col-3">
 +
<div style="padding: 0 10px 0 10px;">
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:sync-alt}}  </span> Channel Management</h4>
 +
[[:category:Channel_Manager|How the channel manager works]]
 +
 
 +
[[:category:Channel_Manager#Connected_Channels|Channel manager capabilities]]
 +
 
 +
[[:category:Channel_Manager#Connected_Channels|Set up instructions for channels]]
 +
 
 +
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
 +
 
 +
[[:category:rooms|Rooms and room types ]]
 +
 
 +
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
 +
 
 +
[[:category:Error_Messages_from_Channels|Error messages from channels]]
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:user-cog}}  </span>  Troubleshooting</h4>
 +
[[:category:Prices|Booking page shows no availability]]
 +
 
 +
[[Outgoing_Email|Emails to guests do not send]]
 +
 
 +
[[:category:Messaging#Trouble_Shooting|Can not send manual emails]]
 +
 
 +
[[:category:Messaging#Trouble_Shooting|Manual emails are cut off]]
 +
 
 +
[[Auto_Actions#Troubleshooting|Auto Action did not send]]
 +
 
 +
[[Host_Notifications#Trouble_Shooting|No Email notifications on new bookings]]
 +
 
 +
[[Paypal#Troubleshooting|Guest made a payment but booking shows cancelled]]
 +
 
 +
[[Potential_Issue:_Multiple_Bookings_in_Unit|Potential Issues: "Multiple bookings in Unit"]]
 +
 
 +
[[Overbooking|Overbooking]]
 +
 
 +
[[You_dont_have_permission_to_access_control2.php_on_this_server_Error|You dont have permission to access control2.php on this server]]
 +
 
 +
[[Agoda.com|Error messages from Agoda]]
 +
 
 +
[[AirBnB.com#Common_Errors|Error messages from Airbnb]]
 +
 
 +
[[:Booking.com_XML:_Synchronise_bookings_prices_availability#Common_Errors|Error messages from Booking.com]]
 +
 
 +
[[Expedia.com#Common_Errors|Error messages from Expedia]]
 +
 
 +
[[HostelWorld.com#Common_Errors|Error messages from Hostelworld]]
 +
 
 +
[[:category:Error_Messages_from_Channels|Error messages from other channels]]
 +
 
 +
 
 +
<h4 style="padding: 5px; text-align: center;"><span style=color:#019cde;“ >{{#fas:code}}  </span>  Developer options</h4>
 +
[[:category:API|API]]
 +
 
 +
[[:category:Developers |Custom solutions]]
 +
 
 +
[[Make_Your_Own_Booking_Widget|Custom widgets]]
 +
</div>
 +
</div>
 +
 
 +
<div style="clear: both;"></div>
 +
 
 +
<div style="border: 1px solid;">
 +
<h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:users}} </span> Use our  [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]].
 +
</div>
 +
 
 +
</div>
 +
 
 +
<div style="">
 +
<h3 style="padding: 5px; text-align: center; >Did you not find the answers to your questions? <br>
 +
<span style="font-weight: normal;">Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket] so our support team can assist you.</span></h3>
 +
</div>

Latest revision as of 16:51, 21 March 2024


1 Beds24 Support Center

1.1 Join the Beds24 Community - Log in to your Beds24 account to browse the forum for ideas and solutions.

1.2 Webinars all upcoming and past webinars.

1.3 Use our referral programme to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. Find out, how it works.

Did you not find the answers to your questions?
Log into your Beds24 account to send a support ticket so our support team can assist you.