Difference between revisions of "Pre-Arrival tool"

From Beds24 Wiki
Jump to navigation Jump to search
(Created page with "Category:Apps Category:Guest_Experience_Integrations Category:Self-Check-in <div class="heading">Pre-Arrival tool COMING SOON</div> This page is about the menu {{...")
 
Line 4: Line 4:
 
<div class="heading">Pre-Arrival tool COMING SOON</div>
 
<div class="heading">Pre-Arrival tool COMING SOON</div>
  
This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION.  
+
This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION.  
  
 
=-General Information=
 
=-General Information=

Revision as of 17:53, 16 April 2021

Pre-Arrival tool COMING SOON
This page is about the menu  (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION. 

1 -General Information

ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.

For Beds24 normal channel manager fees apply.

2 Capabilities

The tool lets you:

  • Collect guest ID/passport
  • Collect ´credit card scan
  • Collect Email, phone number
  • Collect selfie
  • Accept "Terms & Conditions"
  • Collect E-signature
  • Collect information (i.e. arrival time, email, number of guests)
  • Offer upsells
  • Import booking modifications


3 Set up

Step 1: Activate Rooms

Go to (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION tick "Bookings" for all rooms you want to connect to ChargeAutomation

Step 2: Connect to ChargeAutomation

  • Login in to ChargeAutomation
  • Under PMS tab you select Beds24
  • Select your pre-arrival preferences

4 How it works

When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.

Information collected from the guest is posted back to Beds24.

5 Troubleshooting

Error! credentials do not match with the credentials at Beds24

Please ensure you have enabled the rooms in your account and make sure you are entering your beds24 username

6 Disconnect

To stop Beds24 sending data untick the check boxes in (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL