Pre-Arrival tool

Pre-Arrival tool COMING SOON

This page is about the menu  (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION. 

1 General Information

ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.

For Beds24 normal channel manager fees apply.

2 Capabilities

The tool lets you:

• Collect guest ID/passport
• Collect ´credit card scan
• Collect Email, phone number
• Collect selfie
• Accept "Terms & Conditions"
• Collect E-signature
• Collect information (i.e. arrival time, email, number of guests)
• Offer upsells
• Import booking modifications

3 Set up

Step 1: Activate Rooms

Go to (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION set "Synchronization" = enable for all rooms you want to connect to ChargeAutomation

Step 2: Connect to ChargeAutomation

• Login in to ChargeAutomation
• Under PMS tab you select Beds24
• Select your pre-arrival preferences

4 How it works

When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.

Information collected from the guest is posted back to Beds24.

5 Troubleshooting

Error! credentials do not match with the credentials at Beds24

Please ensure you have enabled the rooms in your account and make sure you are entering your beds24 username

6 Disconnect

To stop Beds24 sending data untick the check boxes in (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL