Difference between revisions of "Pre-Arrival tool"

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=Troubleshooting=
 
=Troubleshooting=
 
  '''Error! credentials do not match with the credentials at Beds24'''
 
  '''Error! credentials do not match with the credentials at Beds24'''
Please ensure you have enabled the rooms in your account and make sure you are entering your beds24 username
+
Ensure you have enabled the rooms in your account and make sure you are entering your beds24 username
  
 
=Disconnect=
 
=Disconnect=
 
To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL
 
To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL

Revision as of 18:26, 16 April 2021

Pre-Arrival tool COMING SOON
This page is about the menu  (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION. 

1 General Information

ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.

For Beds24 normal channel manager fees apply.

2 Capabilities

The tool lets you:

  • Collect guest ID/passport
  • Collect ´credit card scan
  • Collect Email, phone number
  • Collect selfie
  • Accept "Terms & Conditions"
  • Collect E-signature
  • Collect information (i.e. arrival time, email, number of guests)
  • Offer upsells
  • Import booking modifications


3 Set up

Step 1: Activate Rooms

Go to (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION set "Synchronization" = enable for all rooms you want to connect to ChargeAutomation

Step 2: Connect to ChargeAutomation

  • Login in to ChargeAutomation
  • Under PMS tab you select Beds24
  • Select your pre-arrival preferences

4 How it works

When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.

Information collected from the guest is posted back to Beds24.

5 Troubleshooting

Error! credentials do not match with the credentials at Beds24
Ensure  you have enabled the rooms in your account and make sure you are entering your beds24 username

6 Disconnect

To stop Beds24 sending data untick the check boxes in (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL