Difference between revisions of "Pre-Arrival tool"

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[[Category:Guest_Experience_Integrations]]
 
[[Category:Guest_Experience_Integrations]]
 
[[Category:Self-Check-in]]
 
[[Category:Self-Check-in]]
<div class="heading">Pre-Arrival tool COMING SOON</div>
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<div class="heading">Pre-Arrival Tool</div>
  
  This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION.
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  This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL-TOOL
  
 
=General Information=
 
=General Information=
ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.
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[https://chargeautomation.com/ ChargeAutomation] provides a free Online Pre Check-in too for Vacation Rentals & Hotels.
  
 
For Beds24 normal channel manager fees apply.  
 
For Beds24 normal channel manager fees apply.  
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*Under PMS tab you select Beds24   
 
*Under PMS tab you select Beds24   
 
*Select your pre-arrival preferences
 
*Select your pre-arrival preferences
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*Map guest responses
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 +
For further information pleas use the help in ChargeAutomation.
  
 
=How it works=
 
=How it works=
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=Troubleshooting=
 
=Troubleshooting=
'''Error! credentials do not match with the credentials at Beds24'''
 
Ensure  you have enabled the rooms in your account and make sure you are entering your beds24 username
 
  
 
=Disconnect=
 
=Disconnect=
 
To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL
 
To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL

Revision as of 09:17, 21 June 2021

Pre-Arrival Tool
This page is about the menu  (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL-TOOL

1 General Information

ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.

For Beds24 normal channel manager fees apply.

2 Capabilities

The tool lets you:

  • Collect guest ID/passport
  • Collect ´credit card scan
  • Collect Email, phone number
  • Collect selfie
  • Accept "Terms & Conditions"
  • Collect E-signature
  • Collect information (i.e. arrival time, email, number of guests)
  • Offer upsells
  • Import booking modifications


3 Set up

Step 1: Activate Rooms

Go to (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION set "Synchronization" = enable for all rooms you want to connect to ChargeAutomation

Step 2: Connect to ChargeAutomation

  • Login in to ChargeAutomation
  • Under PMS tab you select Beds24
  • Select your pre-arrival preferences
  • Map guest responses

For further information pleas use the help in ChargeAutomation.

4 How it works

When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.

Information collected from the guest is posted back to Beds24.

5 Troubleshooting

6 Disconnect

To stop Beds24 sending data untick the check boxes in (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL