Pre-Arrival tool
This page is about the menu (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION.
Contents
1 -General Information
ChargeAutomation provides a free Online Pre Check-in too for Vacation Rentals & Hotels.
For Beds24 normal channel manager fees apply.
2 Capabilities
The tool lets you:
- Collect guest ID/passport
- Collect ´credit card scan
- Collect Email, phone number
- Collect selfie
- Accept "Terms & Conditions"
- Collect E-signature
- Collect information (i.e. arrival time, email, number of guests)
- Offer upsells
- Import booking modifications
3 Set up
Step 1: Activate Rooms
Go to (SETTINGS) APPS & INTEGRATIONS > CHARGEAUTOMATION tick "Bookings" for all rooms you want to connect to ChargeAutomation
Step 2: Connect to ChargeAutomation
- Login in to ChargeAutomation
- Under PMS tab you select Beds24
- Select your pre-arrival preferences
4 How it works
When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.
Information collected from the guest is posted back to Beds24.
5 Troubleshooting
Error! credentials do not match with the credentials at Beds24
Please ensure you have enabled the rooms in your account and make sure you are entering your beds24 username
6 Disconnect
To stop Beds24 sending data untick the check boxes in (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL
