Changes

=Add Refund Protect as an optional upsell item=You can offer your guests an option to purchase Refund Protect on non refundable direct bookings.

If This option is only available for bookings with 100% deposit collection at the time of the guest needs to cancel within booking and a check-in date from the Refund Protect terms they can apply next day or later (not for a refund with Refund Protectsame day bookings).

This option is only available If the guest needs to cancel a booking for bookings with which they paid 100% deposit collection at the time of the bookingwithin the [https://refundprotect.me/member-wording Refund Protect terms] they can apply for a refund with Refund Protec

The invoicing for Refund Protect is centralised through Beds24. We will deduct 5% of the booking value from your credit once a booking is confirmed. Therefore  <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Refund Protect will only be offered to your guests when you have enough credit in your account to cover the fees. =Activation=*Check that you have set up to [[Deposit_Collection|collect a 100% payment at the time of the booking]]. *Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE and make sure "Check-out page version" is set to "Responsive.*Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS and choose the percentage amount your guests pay to activate this option. Your guests will then have the option to add "Refund Protect" to their booking: [[Image:refund-protect.png|600px|link=]][[Media:refund-protect.png|große Ansicht]] <div class="warning">{{#fas:exclamation-triangle}} Fees apply for all bookings where Refund Protect is selceted including test bookings. </div>   Following text will be added to the booking confirmation ({{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES) after "Booking Confirmation Screen and Email Message (first part)":  You have selected a Refundable booking therefore if you are unable to attend your booking due to unforeseen circumstances outside of your control you may be entitled to a refund – please see our terms and conditions. For more information and/or to apply for a refund please contact our refund team at https://refunds.refundprotect.co/. For legal reasons this text is not customizable.