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Stripe Credit Card

3,079 bytes added, 14:09, 6 October 2021
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[[Category:How to]]
[[Category:Payments]]
[[Category:Stripe]]
<div class="heading">Stripe - Collect the Guest credit card to collect the payment later. </div>
This page is about the menu {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and automatic payment collection.  This page and explains how to setup your payment collection and collect the payment from the guest credit card saved at Stripe.
__TOC__
=Set up=
==='''Step 1:''' Setup your Booking Rules for Payment Collection===
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES > NORMAL BOOKINGS.
*Days in Advance = Not used
==='''Step 2:''' Setup Stripe Account ===
Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and set:
==='''Step 3:''' Create Auto Actions - Optional ===
Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS and click '''Create New Action''' to create them.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you want to automatically collect the payment from the guest credit card later, then you will need to setup Auto Actions. Alternatively you can collect the payment manually either in your Stripe Dashboard or using the Stripe button Charges & Payments Tab.
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >===='''Auto Action 1 - Automatically Add a pending payment to the booking to automatically collect payment===='''
For all bookings, Direct and Channel/OTAs.
 
</div>
<div class="mw-collapsible-content">
Click '''Create New Action'''
Trigger tab:
**Time Window = 14 days (set this to the same number (positive) as Trigger time.
*Booking Source
**Booking Source =All (this will apply to all bookings, direct, manual and channels) . If you want to have different auto actions/rules for direct bookings -v- channel bookings, then select ‘Direct’ this will include manually created bookings and booking page bookings.
*Booking Conditions
*Info Codes
**Exclude Booking Info code = BOOKINGVIRTCARD, EXPEDIACOLLECT, AGODACOLLECT
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you receive virtual credit cards from the channels, then enter the Booking Info codes to prevent additional pending payments being added to bookings.
Booking tab: Optional
**Payment time = set the time to collect payment
**Invoicee = If you use the "invoicee" function you can select which invoicee the pending payment will be assigned to.
</div>
</div>
 '''Auto Action 2 - Automatically collect a payment for the one night of the booking ''' For all bookings, Direct and Channel/OTAs. "One Night of Charges" - will use the average price of a night calculated from the sum over all nights. Trigger tab:*Time**Trigger Event = Checkin**Trigger Time = -14 days (set the time you want to collect the payment)**Time Window = 14 days (set this to the same number (positive) as Trigger time.*Booking Source**Booking Source =All (this will apply to all bookings, direct, manual and channels). If you want to have different auto actions/rules for direct bookings -v- channel bookings, then select ‘Direct’ this will include manually created bookings and booking page bookings.  *Booking Conditions**Group Booking Trigger = Trigger only Master**Status = All not cancelled**Invoice Balance= Not Zero (can be used to refine the auto action being triggered)*Info Codes**Exclude Booking Info code = BOOKINGVIRTCARD, EXPEDIACOLLECT, AGODACOLLECT <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you receive virtual credit cards from the channels, then enter the Booking Info codes to prevent additional pending payments being added to bookings. Booking tab: Optional*Flag Text = OneNight (for example)*Flag Colour =select the colour as this will be visible in the Calendar/Bookings list Booking Info tab: Optional, for information and reporting*Booking Info Code =ONENIGHT (for example enter the value - use one word only)*Booking Info Text =Enter the description/text to show in for the Booking Info Code.  Invoice tab: *Add a Pending Payment to the booking**Payment Type = One night of charges **Description = the text you will see in the "Charges and Payments" tab**Status = if you use the status function add the status you want to apply to the pending payment (optional)**Amount = 100 (this will be 100% of the one night of charges) **Payment Rule = Auto**Payment Due = Trigger date**Payment time = set the time to collect payment**Invoicee = If you use the "invoicee" function you can select which invoicee the pending payment will be assigned to. '''Step 4:''' Manually collect payments via Stripe===
To manually collect a payment using your Stripe Connection see [[Stripe#Collect_payment_manually|here]] for instructions.
 
=Credit Card details at Stripe=
 
The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be charged.
 
Multiple cards can be sent for each Stripe customer and a specific one selected when charging.
 
Stripe will only accept valid cards. If Stripe reject the card, it's details will still be visible at Beds24.
 
Info Codes in the "Info" tab of the booking show you which action was performed.
 
{| class="wikitable"
! scope="col"| Code
! scope="col"| Use
|-
 
|CARDTOSTRIPE
| card details were sent to Stripe
|-
 
|STRIPEPAYMENT
| payment imported from Stripe
|-
 
|STRIPEFAIL
| card could not be sent to Stripe
|-
 
|CARDEXPIRES
| added when the card expires before check-in
|-
 
|STRIPEAUTHORIZE
| payment has been authorised by Stripe
|-
 
|CARDFAILSTRIPE
| card has failed at Stripe, see the note for reason
|-
 
|}
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