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You have the option to set different payment rules depending on the number of days in advance of the checkin date, see [[Stripe_deposit_and_balance|here]] for details.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> This sets the status of the booking if payment is not completed at the time of booking. Note : that if this setting is set to request, the guest will be sent a booking email even if they do not make a payment. If this setting is set to cancel the guest will only be sent a booking email after payment is made.
One auto action will be required, collect the payment for Channel bookings (Non Virtual Cards)
Click '''Create New Action'''
no edit summary
'''Step 1:''' Setup your Booking Rules for Payment Collection
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES > NORMAL BOOKINGS.
*Select “Booking Type” = Confirmed with deposit collection 2- via payment gateway
'''Step 2:''' Setup the Payment Collection Rules
* Set Non Payment Booking Status = Cancel
*Set Deposit Payment 2 Percentage = 100
'''Step 3:'''Setup Stripe Account
*'''Title''' - Customise the title for this payment option.
*'''Instruction''' - Create an optional description to appear next to the Stripe pay now button.
'''Step 4:''' Create Auto Actions
Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS and click '''Create New Action''' to create them.
'''Auto Action - Collect payment from Channel/OTA bookings'''
For bookings via your booking page (direct), payment will be collected at the time of booking. This is only required for Non virtual card Channel/OTA bookings.
Trigger tab:
**Invoice Balance= Not Zero (can be used to refine the auto action being triggered)
*Info Codes
**Exclude Booking Info code = BOOKINGVIRTCARDBOOKINGCOMVIRTCARD, EXPEDIACOLLECT, AGODACOLLECT <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you receive virtual credit cards from the channels, then enter the Booking Info codes to prevent additional pending payments being added to bookings.
Booking tab: Optional
**Payment time = set the time to collect payment
**Invoicee = If you use the "invoicee" function you can select which invoicee the pending payment will be assigned to.
=Credit Card details at Stripe=
The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be charged.
Multiple cards can be sent for each Stripe customer and a specific one selected when charging.
Stripe will only accept valid cards. If Stripe reject the card, it's details will still be visible at Beds24.
Info Codes in the "Info" tab of the booking show you which action was performed.
{| class="wikitable"
! scope="col"| Code
! scope="col"| Use
|-
|CARDTOSTRIPE
| card details were sent to Stripe
|-
|STRIPEPAYMENT
| payment imported from Stripe
|-
|STRIPEFAIL
| card could not be sent to Stripe
|-
|CARDEXPIRES
| added when the card expires before check-in
|-
|STRIPEAUTHORIZE
| payment has been authorised by Stripe
|-
|CARDFAILSTRIPE
| card has failed at Stripe, see the note for reason
|-
|}
