Difference between revisions of "Tomas"

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(Created page with " == Coming Soon!== '''Contact us if you are interested to use this connection.''' <div style="color:#fff; display: none;"> Category:Channel Manager Category:Error Me...")
 
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== Coming Soon!==
 
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'''Contact us if you are interested to use this connection.'''
 
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<div style="color:#fff; display: none;">
 
  
 
[[Category:Channel Manager]]
 
[[Category:Channel Manager]]
 
[[Category:Error Messages from Channels]]
 
[[Category:Error Messages from Channels]]
 
[[Category:Set up Instructions]]
 
[[Category:Set up Instructions]]
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  ''Synchronising Beds24.com with tomas.travel'
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[[Category:Troubleshooting]]
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<div class="heading">Tomas</div>
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  This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TOMAS and explains how the connection with Tomas works and how to set it up.
  
 
http://www.tomas.travel
 
http://www.tomas.travel
  
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===General===
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==General==
 
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
 
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
 
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
 
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
  
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=== Capabilities ===
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== Capabilities ==
 
*Beds24.com can export inventory.
 
*Beds24.com can export inventory.
 
*Beds24.com can export multiple rates.
 
*Beds24.com can export multiple rates.
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For details please [[Channel_Manager_Capabilities|click here]]
 
For details please [[Channel_Manager_Capabilities|click here]]
  
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=== Limitations ===
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== Limitations ==
 
*Only bookings made after the connection is established will be imported, existing bookings must be manually entered into Beds24 to block the dates.
 
*Only bookings made after the connection is established will be imported, existing bookings must be manually entered into Beds24 to block the dates.
  
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=== What you will need ===
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== Before you connect ==
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The tomas hotel id code for your property.  
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'''Prices'''
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*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
 +
*Prices for "Extra Person",  "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
 +
*If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value.
 +
 
 +
'''Bookings'''
 +
 
 +
New Bookings are imported.
 +
 
 +
Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.
 +
 
 +
'''Extras and Taxes'''
 +
 
 +
"Upsell Items" can not be exported.
 +
 
 +
'''Rooms and room types'''
  
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=== Set Up===
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If you have room types here and sell rooms individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]]
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====tomas====
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??????
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== Application==
 +
Send us a support ticket with your hotel name  address, Tomas hotel ID and the name of your touristic organization.
 +
 
 +
We will then request the connection from Tomas and inform you when the connection is ready. You can then set the connection up.
 +
 
 +
== Set Up==
 
====Beds24====
 
====Beds24====
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*Enter your tomas hotel id
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*Enter your Tomas hotel id
  
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<embedvideo service="youtube">https://www.youtube.com/watch?v=5YO4r90JcpE&feature=youtu.be</embedvideo>
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<embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo>
  
 
Map Rooms:
 
Map Rooms:
 
*Click on the "Get Code" link next to the room type id setting.
 
*Click on the "Get Code" link next to the room type id setting.
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*Choose the tomas room id you want to map to each Beds24 room and click on it.
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*Choose the Tomas room id you want to map to each Beds24 room and click on it.
 
*When the correct room id has copied to the room type id setting, click Save.
 
*When the correct room id has copied to the room type id setting, click Save.
 
[[Image:agoda_room_mapping.png|500px|link=]]
 
[[Image:agoda_room_mapping.png|500px|link=]]
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Map Rates:
 
Map Rates:
  
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A price for for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate ) can be sent.  
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Rates can send a price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate If you have more than 3 occupancy levels you can set up additional rates or daily prices in Beds24 for each occupancy level using and map map them in the channel settings of the rate or the daily price.  
  
 
*Click on the "Get Code" link next to the rate plan id setting.
 
*Click on the "Get Code" link next to the rate plan id setting.
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*Choose the tomas standard rate for this room and click on it
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*Choose the Tomas standard rate for this room and click on it
 
*When the correct rate plan id  has copied to the rate plan id setting.
 
*When the correct rate plan id  has copied to the rate plan id setting.
 
*Click SAVE
 
*Click SAVE
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[[Media:agoda_standard_rate_mapping.png|view large]]
 
[[Media:agoda_standard_rate_mapping.png|view large]]
  
 +
If you need send more than one price option talk to Tomas and ask them if the can set up additional rate Ids for you.
  
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If you need prices for more occupancies talk to tomas and ask them if the can set up additional rate Ids for you.?????????
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<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.
  
 
== Activate ==
 
== Activate ==
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===Bookings===
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==Bookings==
 
New Bookings are imported. Cancellations to bookings are also imported.
 
New Bookings are imported. Cancellations to bookings are also imported.
  
 
Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.
 
Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.
  
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===Multiple Rates===
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==Multiple Rates==
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Multiple rates can be created for each date, for example to send prices for different occupancies, minimum stays, meal options or refundable and non-refundable prices.
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Tomas can set up multiple rate ids for each room, each with pre-defined booking conditions. Beds24  can send a different price to each Booking.com rate ID.  [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions]].
 +
If you do not have the appropriate rate ids you need to request Booking.com to add them.
  
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tomas can set up multiple rate plan ids for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 rate or offer to each toma rate. If you do not have the appropriate rate plan ids you need to request tomas to add them.  
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== Price Multiplier ==
 +
If you want to add a multiplier to your prices, for example because of a different currency to your Beds24 currency, add a * followed by the multiplier number to your hotel Id.
  
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*Click on the "Get the tomas Room and Rate Codes for this Property Code" link to view all mapping codes for this property.
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For example a property code setting 123456*12.34 will multiply all prices by 12.34 sent for hotel id 123456.
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'''Multiple Rate Ids using Rates'''
 
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Each Beds24 rate can be mapped to any valid tomas rate plan id that is active and not derived or linked. On the CHANNEL tab of each Beds24 rate is a setting to enter an tomas rate plan id.
 
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If this setting is left blank, the rate plan id defined in the Beds24 channel manager settings for tomas will be used.
 
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If the Beds24 rate should be mapped to an alternative tomas rate plan id, enter the tomas rate plan id here.
 
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<embedvideo service="youtube">https://www.youtube.com/watch?v=uaCa8sw2H1o&feature=youtu.be</embedvideo>
 
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[[Image:Agoda_rate_mapping.png|400px|link=]]
 
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[[Media::Agoda_rate_mapping.png|view large]]
 
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If you have linked a rate to be used for other offers or rooms use the selector to choose the room you want to map.
 
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<embedvideo service="youtube">https://www.youtube.com/watch?v=YvUBLa2W028&feature=youtu.be</embedvideo>
 
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[[Image:channel_linked.png|400px|link=]]
 
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[[Media:channel_linked.png|view large]]
 
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'''Multiple Rate Ids using Offers or Daily Prices'''
 
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Beds24 supports up to four price "offers" for each room.
 
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Each of the four offers can be mapped to a different tomas rate plan id.
 
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This is particularly useful when mapping daily prices to tomas.
 
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To define the tomas rate plan id for each offer, separate the rate plan ids with colons.
 
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For example the following Beds24 rate plan id setting will map offer 1 to rate plan id 11111, offer 2 to rate plan id 22222, offer 3 to rate plan id 33333 and offer 4 to rate plan id 44444:
 
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'''11111:22222:33333:4444'''
 
  
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If offer 1 is used only for the Beds24 booking page and only offers 2,3 and 4 are used for tomas leave the first rate plan id blank and start with a colon.
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You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.
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For example ''':22222:33333:44444'''
 
  
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The settings for daily prices allow each daily price row to be assigned to a specific offer and therefore mappable to different tomas rate plan ids
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For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.
  
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== Updates ==
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'''Same Price to Multiple Rate Plan Ids'''
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Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, or quantity of rooms will send with the next update. Click on "Update" if you want to push them through instantly.
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If a Beds24 price should be sent to multiple tomas rate plan ids, the multiple rate plan ids can be entered with a comma separating them.  
 
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For example ''''12345678,123456789'''
 
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This can be used to allow a daily price set to "Do not allow lower prices" to override multiple tomas rate plan ids.
 
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If the comma separated rate plan ids are defined in the channel manager rate plan id setting and each individual Beds24 rate contains it's specific tomas rate plan id, each rate will be mapped to it's rate plan id and daily prices will be mapped to all the specified rate plan ids, over-riding the rate price when appropriate.
 
−
 
 
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=== Price Multiplier ===
 
−
If you want to add a multiplier to your prices, for example because of a different currency to your Beds24 currency, add a * followed by the multiplier number to your hotel Id.
 
−
 
 
−
For example a property code setting 123456*12.34 will multiply all prices by 12.34 sent for hotel id 123456.
 
  
 
== Notes ==
 
== Notes ==
  
 
==Common Errors==
 
==Common Errors==
−
 
+
'''Can't proceed prices: number of persons x doesn't match occupation-condition MIN Y MAX Z'''
 +
The room is set for a different occupancy in tomas than the number of guests you send prices for. You either need to correct the occupancy in tomas or in the price you are sending.
  
 
==Disconnect==
 
==Disconnect==
 
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
 
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
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*To completely disconnect the channel manager you might need to  contact tomas and ask them to disconnect you.
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*To completely disconnect the channel manager you might need to  contact Tomas and ask them to disconnect you.
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</div>
 

Revision as of 11:42, 18 May 2020

Tomas
This page is about the menu  (SETTINGS) CHANNEL MANAGER > TOMAS and explains how the connection with Tomas works and how to set it up.

http://www.tomas.travel

1 General

2 Capabilities

  • Beds24.com can export inventory.
  • Beds24.com can export multiple rates.
  • Beds24.com can import bookings.
  • Beds24.com can import booking cancellations.

For details please click here

3 Limitations

  • Only bookings made after the connection is established will be imported, existing bookings must be manually entered into Beds24 to block the dates.

4 Before you connect

Prices

  • We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to set prices for channels.
  • Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
  • If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value.

Bookings

New Bookings are imported.

Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.

Extras and Taxes

"Upsell Items" can not be exported.

Rooms and room types

If you have room types here and sell rooms individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can set up virtual roooms

5 Application

Send us a support ticket with your hotel name address, Tomas hotel ID and the name of your touristic organization.

We will then request the connection from Tomas and inform you when the connection is ready. You can then set the connection up.

6 Set Up

6.1 Beds24

  • Enter your Tomas hotel id

Map Rooms:

  • Click on the "Get Code" link next to the room type id setting.
  • Choose the Tomas room id you want to map to each Beds24 room and click on it.
  • When the correct room id has copied to the room type id setting, click Save.

Agoda room mapping.png view large

Map Rates:

Rates can send a price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate If you have more than 3 occupancy levels you can set up additional rates or daily prices in Beds24 for each occupancy level using and map map them in the channel settings of the rate or the daily price.

  • Click on the "Get Code" link next to the rate plan id setting.
  • Choose the Tomas standard rate for this room and click on it
  • When the correct rate plan id has copied to the rate plan id setting.
  • Click SAVE

Agoda standard rate mapping.png view large

If you need send more than one price option talk to Tomas and ask them if the can set up additional rate Ids for you.

Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.

7 Activate

  • Tick "Inventory", "Prices" and "Bookings"
  • Save

Agoda activation.png view large


8 Bookings

New Bookings are imported. Cancellations to bookings are also imported.

Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually.

9 Multiple Rates

Tomas can set up multiple rate ids for each room, each with pre-defined booking conditions. Beds24 can send a different price to each Booking.com rate ID. Please use these instructions. If you do not have the appropriate rate ids you need to request Booking.com to add them.

10 Price Multiplier

If you want to add a multiplier to your prices, for example because of a different currency to your Beds24 currency, add a * followed by the multiplier number to your hotel Id.

For example a property code setting 123456*12.34 will multiply all prices by 12.34 sent for hotel id 123456.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

11 Updates

Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, or quantity of rooms will send with the next update. Click on "Update" if you want to push them through instantly.

12 Notes

13 Common Errors

Can't proceed prices: number of persons x doesn't match occupation-condition MIN Y MAX Z
The room is set for a different occupancy in tomas than the number of guests you send prices for. You either need to correct the occupancy in tomas or in the price you are sending.

14 Disconnect

  • Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
  • To completely disconnect the channel manager you might need to contact Tomas and ask them to disconnect you.
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