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Trivago

23 bytes removed, 19:16, 19 November 2020
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[[Category:Channel Manager]]
[[Category:Error Messages from Channels]]
[[Category:Set up Instructions]]
[[Category:Troubleshooting]]
<div class="heading">Trivago</div>
**Check the information you have entered there as 'Property Name"
**Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on trivago.
*trivago requires the use of a tracking pixel to show you your performance data. The tracking pixel is automatically included on the Beds24 confirmation page. If you use your own confirmation page meaning you have specified a "Booking Return URL" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > PAGE DESIGN > BEHAVIOUR you will need to implement the tracking pixel on your confirmation page. What you need to do is explained [https://developer.trivago.com/conversiontracking/conversion-pixel.html here] .
By default the booking page is opened when a guest click to book on Trivago. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.
=== What we send ===
'''Prices'''
Both the net price without VAT and the end price including VAT tax and extra fees are sent.
If you want to accept multiple room bookings on Trivago you need to activate this option in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE >PAGE DESIGN.
'''Tax '''
If you want to send obligatory additional taxes to trivago make sure they are set up as "obligatory tax" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS.
'''Extra fees'''
All remaining obligatory upsell items defined in {{#fas:cog}} (SETTINGS) BOOKING ENGINE >UPSELL ITEMS except for the ones set to "refundable" will be sent.
'''VAT'''
VAT is sent as a seperate item. The VAT is calcualted on prices taxes and extra fees as per you VAT setting in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES.
'''Deposit'''
*To allow cancellations go to SETTINGS->PROPERTIES->BOOKING RULES and change the setting for "Booking Cancellations by Guest"
*We send offer 1 to trivago. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS and change the setting for "Booking Cancellations by Guest"
'''Currency'''
*The currency code sent to trivago is defined in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION "Currency Code" and must be set to match your prices entered in Beds24.
'''Multiplier'''
If they are please contact trivago support and give them your Beds4 property ID.
'''No price shown for activated market'''{{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.

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