Changes

[[Category:Set up InstructionsTroubleshooting]] ''Connect Beds24 with trivago Direct Connect'' == Coming Soon! =<div class="heading">Trivago</div> We will publish NEWS when we are live This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with Trivago. trivago Direct Rate Connect allows you works and how to promote your webssite rates on trivago and run cost-per-click campaignsset it up.

*Beds24.com can import bookings*Beds24.com can import Guests are sent to your booking page to make a direct booking cancellations

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} Note: </span>The data communication is initiated by trivago. trivago pulls the data from Beds24 (we can not push data to trivago). That means that trivago sends us a request for prices and availability and we then send your data.

*trivago does not automatically activate all markets. If you have a market which is not activated please send us a support ticket. *If multiple rooms with You need to use the responsive version of the booking page if you activate markets which require a different occupancies are booked trivago will apply currency than the highest occupancy price for both roomscurrency your booking page uses. *If You can only activate markets for which your booking type is set to collect a deposit trivago will collect page can display information in the credit card details from the guestappropriate language. You can then manually charge This means that the deposit account markets language needs to be activated for the cardbooking page and all descriptive information is provided in this language.  trivago requires us to send a confirmation to the guest. The system uses your normal booking confirmation*Beds24 does not support "Express Checkout".

*Log into your trivago account and go to DIRECTCONNECTRATE CONNECT. trivago will automatically detect Beds24 is as your booking engineif your property information in Beds24 is exactly the same as in trivago. If Beds24 is not detected as an IBE, please contact trivago support.

*Make sure you have entered your address in the "Location" section in SETTINGS -> PROPERTIES -> DESCRIPTION. The address and the property name there needs to be exactly the same as the details you use on trivago:**Check the information you have entered there as 'Property Name" **Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on trivago.*trivago requires the use of a tracking pixel to show you your performance data. The tracking pixel is automatically included on the Beds24 confirmation page. If you use your own confirmation page meaning you have specified a "Booking Return URL" in {{#fas:cog}} (SETTINGS ) BOOKING ENGINE > PROPERTY BOOKING PAGE > PAGE DESIGN > BEHAVIOUR you will need to implement the tracking pixel on your confirmation page. What you need to do is explained [httphttps://developer.trivago.com/fastconnectconversiontracking/trackingconversion-pixel.html here].*Go to SETTINGS->CHANNEL MANAGER->TRIVAGO ->CONTENT DATA for By default the booking page is opened when a collection of information about your property required guest click to use trivago Direct Connectbook on Trivago. In particular check If you want the following are all filled booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in and correct{{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.=== What we send ==='''Prices'''

aRates and daily prices for offer 1 and offer 2 with the booking page (www.beds24.com) selected are sent to trivago. If you have both prices for offer 1 and 2 the lowest of these are sent. Your room descriptions

bIn your rates or daily prices, make sure you have ticked "www. Your general policy beds24.com" under the tab "Channels" (checkrates) and under "Enabled" (daily prices). "www.beds24.com -in check-out policy) textagents" will NOT work.

cBoth the net price without VAT and the end price including VAT tax and extra fees are sent. Your cancellation policy text

=== What we If you want to accept multiple room bookings on Trivago you need to activate this option in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE >PAGE DESIGN. '''Tax ''' If you want to send ===obligatory additional taxes to trivago make sure they are set up as "obligatory tax" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS.  '''Extra fees''' All remaining obligatory upsell items defined in {{#fas:cog}} (SETTINGS) BOOKING ENGINE >UPSELL ITEMS except for the ones set to "refundable" will be sent. '''VAT''' VAT is sent as a seperate item. The VAT is calcualted on prices taxes and extra fees as per you VAT setting in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES. '''PricesDeposit'''

Rates with If you require a deposit at the trivago channel selected and daily prices are sent time of the booking this is notified to trivagoThe price of a rate sent is composed from the Single, Double, Room and extra person prices, not the export price.

*We send offer 1 to trivago. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS->) PROPERTIES->ROOMS->OFFERS and change the setting for "Booking Cancellations by Guest"

'''PicturesCurrency'''

*As property picture we will send picture number 1 from SETTINGS->BOOKING PAGE->PICTURES. The room pictures currency code sent to trivago is the ones selected defined in {{#fas:cog}} (SETTINGS-) PROPERTIES >BOOKING PAGE->PICTURES as DESCRIPTION "room picturesCurrency Code"and must be set to match your prices entered in Beds24.

'''CurrencyMultiplier'''

*The currency code sent to trivago is defined in SETTINGS -> PROPERTIES -> DESCRIPTION "API currency" and must be You can set a multiplier to match your adjust the prices entered in Beds24sent to Trivago if required.

Go to SETTINGS -> PROPERTIES -> DESCRIPTION and check the information you have entered there as 'Property Name" and also check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on trivago. If Beds24 is not detected as an IBE, they are please contact trivago supportand give them your Beds4 property ID.  '''No price shown for activated market''' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.