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You can can set which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT
If you want to send a custom cancellation policy you need to set the actual policy in "Custom" in setting on the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for the setting to see detailed instructions.
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