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VRBO Setup

2,616 bytes added, 09:36, 23 August 2022
*VRBO/Homeaway do not allow same day bookings.
*Most agencies/property managers can use VRBOs XML connection. In some regions VRBO applies minimum requirements. If you are not eligible your can use our [[Homeaway.com_iCal| VRBO iCal]] connection to synchronise calendars.
*You can not move properties which are connected between two Beds24 accounts which are connected to VRBO if they have bookings because this will upset VRBOS commission calculation and you might get charged twice.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> You can not change your username when connected to VRBO because this will break the connection.
= Before you connect=
'''==Prices'''==
We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
'''==Bookings'''==Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.
Only bookings made after the connection is established VRBO/Homeaway does not send confirmation messages. They require these to be sent from Beds24. The confirmation message you have set up in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES will be imported sent to the guest. ==Properties, rooms and can be managed. Existing bookings can be imported via iCal or manuallyroom types==Our connection supports room types with a quantity of more than one.
==You need==VRBO/Homeaway does not send confirmation messages. They require these requires you to be sent from Beds24. The confirmation message you have set up in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >CONFIRMATION MESSAGES will be sent to the guest.a '''credit card''' and a '''tax number / tax identifyer'''
= Setup =
If you see a red button "Fix Content Errors" your content does not meet VRBOs requirements. Click on the button. Any settings which do not meet VRBOs requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.
'''Step 2: Have your credit card and your tax number/tax identifier on hand'''
During the onboarding process VRBO will ask you to enter your credit cardand your tax number.
'''Step 3: Self-onboard to VRBO '''
These factors are important for the performance of your listings:
*Choose your headline carefully and make sure your key (first) picture and your headline work together.
*Recommended are 24 ''pictures", make sure all have captions.
*Add '''Location Type ''' feature so your listing will show in location based searches.
*Add ''cleaning''' features''.
=== Listings ===
A listing is created for every room in Beds24.
*The "Headline" for the listing comes from "Room Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. If this field is empty the "Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT will be used.
*The "Property Name" comes from the "Name" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. If you want to give each listing its own property name even though they are in one property in Beds24 you can enter a unique "Name" for each in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO / HOMEAWAY > SPECIFIC ROOM CONTENT.
"Max Stay" set in the CALENDAR or rates can be sent.
 
<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> Beds24 sends the price for max. 16 guests. If your property accommodates more than 16 guests use "Per Day" pricing with an extra person price.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> VRBO/Homeaway occupancy pricing only support minimum stays up to 30 days.
Use the context help <span style=color:#007bff;“ >{{#far:question-circle}} </span> for detailed instructions.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> A Cleaning fee is required by VRBO/Homeaway and if it is not set by one of these methods a value of zero will automatically be sent. You can enter the cleaning fee in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER- > PROPERTY CONTENT->ROOM CONTENT. ==== Pets====If you do not allow pets you choose "Pets not allowed" as feature in S {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. Fees for pets can be set as custom values in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/HOMEAWAY > SPECIFIC ROOM CONTENT.
==== Policies and Rules ====
You can set the minimum age via a "Custom" value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT.
You can can set which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT
If you want to send a custom cancellation policy you need to set the actual policy details in the "Custom" in setting at the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for the setting to see detailed instructions. ===== Pets=====If you do not allow pets you choose "Pets not allowed" as feature in S {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. Fees for pets can be set as custom values in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/HOMEAWAY > SPECIFIC ROOM CONTENT.
===== Children=====
If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.
 
===== Custom House Rules and Event Rules=====
If you want to send a custom house rules you can enter them in the "Custom" setting at the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC ROOM CONTENT.
==== Payments and Payment Schedule ====
By default payment is due at the time of the booking. You can change this to "At Check-in " in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT.
If payments are due at different times you can set up payment schedules in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > VRBO /Homeaway.COM > PAYMENT SCHEDULE and link it to your property in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT.
If you have set up deposit collection in {{#fas:cog}} (SETTINGS) PAYMENTS- > PAYMENT COLLECTION we will send the deposit amount set there to be due at the time of the booking and the remainder if any at arrival.
The cards you have activated in {{#fas:cog}} (SETTINGS) PAYMENTS -> PAYMENT GATEWAYS -> CREDIT CARD will be sent as accepted cards.
===== Collect payments from Guests ===== 1. Request the Credit card details as it was not collected at the time of the booking. * If you do not receive a want to manually process the guest credit card cards in your own payment gateway, send an email to the guest to submit their Credit Card details, see [[:Category:Payments#Request_Guests_to_Submit_Credit_Card_Details|Submit Credit Card Details]] for more information. * You can automatically process the payment via the payment gateways you have activated, send an email to the guest with a Payment Request so the booking and require guest can make a payment prior . See [[:Category:Payments#Payment_Request|Send Payment Request]] for more information.** If you want to direct the guest using Template Variables then see [[:Category:Payments#Using_Template_Variables|Send Payment Request with Template variables]] for more information.** If you want to direct the guest arrival, using URLs then see [[:Category:Payments#Using_Request_URL_Parameters|Send Payment Request URL]] for more information.** If you can use an Auto Action want to direct the guest to request payments from guestsPaypal then see [[:Category:Payments#Using_Request_URL_Parameters|Send PayPal Payment Request]] for more information. 2. Guest credit card was sent with the booking.
* You want to manually process the guest credit card in your own payment gateway, the guest credit card details will be stored in Beds24 and you will receive a Security Code in the Booking Notification, you can collect use this to access the guest CVC to charge their card. See [[Card_Number_Collection#Collect_Credit_Card_Details_for_Bookings_from_your_own_website|Process Guest Credit Cards]] for more information. * Guest credit card details has been sent to charge Stripe. ** Collect the payment manually via the Stripe Button in the Charges & Payments tab of the booking, see [[:Category:PaymentsStripe#Request Guests to Submit Credit Card DetailsCollect_payment_manually|HereManually collect payment via Stripe]] via your payment gateway, for more information.or automatically if you use ** Automate the collection of the Stripe Integration see payment using pending payments. See [[:Category:Pending Payments#Payment_Request|HereCreate Pending Payment]] for more information.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount.
==== Pictures====
VRBO requires at least six pictures per listing.
Room pictures are sent. These are the pictures activated as "Room Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES Only if there are no room pictures activate property pictures are sent. These are the pictures activated as "Property Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you use external pictures you need to make sure they are .jpg format.
If you need to change a picture, add or change it's caption text to ensure it gets re-imported by VRBO/Homeaway.
TELEVISION INTERNET BEACH_VIEW
1. ==Bathroom Types - ==If there are multiple bathrooms add one code for each followed by appropriate amenity codes. BATHROOM BATHROOM_HALF BATHROOM_SHOWER 
==Bathroom Amenities ==
These must be specified after the bathroom type code and are applied to the preceding bathroom type code. If there are multiple features in the room add a code for each
1.1 Bathroom Amenities - These must be specified after the bathroom type code and are applied to the preceding bathroom type code. If there are multiple features in the room add a code for each
BIDET
 
COMBO_TUB_SHOWER
 
JETTED_TUB
 
OUTDOOR_SHOWER
 
SHOWER
 
TOILET
 
TUB
2. ==Bedroom Types - ==If there are multiple bedrooms add one code for each followed by appropriate amenity codes. BEDROOM BEDROOM_LIVING_SLEEPING_COMBO BEDROOM_OTHER_SLEEPING_AREA
2.1 Bedroom Amenities - These must be specified after the bedroom type code and are applied to the preceding bedroom type code. If there are multiple beds in the bedroom add one code for each. BED_BUNK BED_CHILD BED_CRIB BED_DOUBLE BED_KING BED_MURPHY BED_QUEEN BED_SOFA BED_SINGLEBEDROOM
BEDROOM_LIVING_SLEEPING_COMBO
BEDROOM_OTHER_SLEEPING_AREA
3==Bedroom Amenities==These must be specified after the bedroom type code and are applied to the preceding bedroom type code. If there are multiple beds in the bedroom add one code for each. BED_BUNK BED_CHILD BED_CRIB BED_DOUBLE BED_KING BED_MURPHY BED_QUEEN BED_SOFA BED_SINGLE  ==Nearest features==
Nearest features must consist of three parts in order joined by underscores, a feature type, the distance unit, the number value.
For example '''NEAREST_BEACH_KILOMETERS_3''' or '''NEAREST_BAR_METERS_200'''
Feature types Example '''NEAREST_BEACH_KILOMETERS_3''' or '''NEAREST_BAR_METERS_200'''  NEAREST_AIRPORT NEAREST_BEACH NEAREST_GOLF NEAREST_RESTAURANT NEAREST_TRAIN NEAREST_BAR NEAREST_FERRY NEAREST_HIGHWAY NEAREST_SKI
Distance units
KILOMETRES
METRES
MILES
MINUTES
KILOMETRES
4. METRES MILES MINUTES  ==Location type features==
BEACH
5. ==Other features==
LIVING_ROOM
ROMANTIC
 ==Common Errors==
'''The VRBO connection for this property is managed by account ....'''
'''It cannot be mapped to this account.'''

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